Stayed at The Mercer for a week-long trip for business and leisure. Perfect location near train station and within walking distance of SoHo and Lan Kwai Fong. Felt safe even late at night. Breakfast was great, offering the essentials. Rooms on higher floors had more space for an extra cost. Complimentary contents in bar fridge restocked daily. Friendly and helpful front desk staff. Late checkout allowed with no extra fee. a decent stay with good value for the price.

Would recommend this hotel.

Really friendly service - in fact, staff went out of their way to be of assistance. Great location.

Nice choice, if you can afford it! Complimentary breakfasts and free wifi in the rooms - a very good deal for Hong Kong!

The location was superb, situated in the vibrant Sheung Wan district. We were just a short walk away from the MTR and tram lines, which made exploring the city incredibly convenient. The area had a great selection of restaurants and eateries, offering us plenty of dining options. We were also pleasantly surprised by the free mobile phone provided by the hotel, which acted as a wifi hotspot and made navigating the city much easier. The room itself was stylish and comfortable, with fluffy bathrobes and a rain shower head that added a touch of luxury to our stay.

We recommend this hotel to everyone.

This hotel was such a big rip-off! The rooms do not look like the ones they show here, when I went to ask at the reception, they told me that there's only two rooms that looks like the one they show on booking,com. So if you want to stay in the room that is on show here, you better make sure that you will get it before you book, The room I got seems much smaller, and the view is terrible! The hotel is still underconstruction thats why I think its not fair to cost such a high price and have no facilities available. Breakfast was shocking! The breads were soft and a little wet, seems like its been out of the fridge. I paid 2500HKD a night to get this!? Unbelievable! The hotel is really small, and cost way too high for its standard. I am only 160cm tall and the sink is at the height of my thigh .. the toilet is yellow all the time, baht tub is smaller than usual size you normally see... Really dont know what to say... was a big disappointment..

Just outside main commercial centre and so a bit more sassy but near enough to walk for everything including night life and restaurants. Very handy for local subway transport. Small and friendly, all brand new and a little different. So new that not all finished, pool not ready for use but Gym is ( 19- 4-2011)

No general communal area.

I stayed at this luxurious 4-star hotel and I was impressed with its prime location in the Sheung Wan district. It is nestled in a back alley, away from the hustle and bustle of the shopping area in Central. The area felt safe and it was a great base to explore the city.

I recommend this hotel without any hesitation.

We cannot speak highly enough of the Mercer. The staff were so fantastic - when I discovered I'd left my handbag in a taxi, they immediately phoned the taxi company, and directed us to the nearby police station to make a full report. I cannot thank them enough for their help and genuine concern. We upgraded to a suite on the 29th floor which gave us plenty of room to spread out. The king size bed was high and extremely comfortable. There was also a small desk and extra tv in the bedroom. The living room also had a large tv and couch.The kitchen came with a Nespresso machine and a full range of teas. The mini bar was complimentary. The large bathroom was fully equipped, however the glass door required a blind to be lowered when using the toilet. Decor was very modern. Breakfast was served on a lower floor and was great - fresh fruit, juice, cereals, continental meats & salad, pastries, toast, etc.coffee and tea. The lobby was stylishly decorated and comfortable. The free shuttle bus to the Airport fast train (and to the nearby Star Ferry terminal) ran about every 1/2 hour and worked well for us. Again, we can't thank the staff enough for their help. And for making our stay at the Mercer as pleasant as it was under the circumstances (losing my handbag). We enjoyed staying in Sheung Wan.

Glass bathroom door - just a hassle to have to lower the blind when using the toilet, however it wasn't a major issue for us.

Great location for the price. Beautifully designed. Free Wifi in all rooms. Free shuttle bus to Airport Express.

The fact that the free shuttle bus isn't that well advertised by the hotel. What's more confusing is that there is an official Shuttle bus provided by the Airport Express but this does not serve the Mercer hotel. Instead the Mercer provide their own Shuttle, which guests should contact the hotel prior to their arrival to enquire about pick up times and point.

Great location near MTR, Soho and ferries. Large clean room with kitchenette. Fast WiFi and portable phone. Lovely hotel with friendly staff and delicious breakfast. Spacious room and comfortable bed.

Everything was fantastic.

Chic, boutique hotel with close proximity to transport, eateries and entertainment. Noisy during the day but Quiet at the night. The mini bar is a bonus although we were hardly in to enjoy same. Friendly frontline staff makes a great difference.

The modern see thru glass panels in the bathroom may pose concerns for friends travelling together as there is little privacy; however it may be suitable for couples or singles. The single beds in the room are very narrow and small, making it quite uncomfortable. Beds are also very high.

Staff are very friendly, welcoming and efficient. The breakfasts are good, especially as they include some Chinese dim sum items in addition to the more conventional continental breakfast type items. I was upgraded to a suite on a high floor when checking-in at a reasonable price. The resulting room enjoyed some scenic Hong Kong views and was spacious and comfortable. I appreciated the free in-room minibar service, especially as there is no bar within the hotel.

I missed having a bar on site. The location is close to the nearby Sheung Wan MTR station and it is easily walkable except when you have luggage. The narrow pavements can make it a challenge to access the station with luggage. Beware the cost shown for any Hong Kong hotel on Booked.net does not include a mandatory 10% tourist tax that the hotel will charge at check-out.

During our recent stay at Mercer, we were impressed by the excellent service provided by the staff. They went above and beyond to ensure our needs were met, from promptly delivering extra clothe hangers to assisting with printing travel vouchers. The front desk even helped us secure a taxi upon checkout. The location of the hotel was also a highlight, with easy access to the Sheung Wan MTR station and plenty of nearby food options. We also appreciated the convenience of the free mobile phone provided, which allowed us to stay connected and make free IDD calls. we highly recommend Mercer for its great service and convenient location.

Modern, sleek design hotel... We had a suite which was very large and very nice... Good location for tourism - close to markets and metro... Good breakfast included with Western and Asian elements... Staff were friendly and helpful (though a couple of the guys spent lot of time gossiping on the phone)... English was fairly good though be careful reuest are clearly understood - we all like to agree and assent when sometimes we didn't really understand what someone said! They were helpful with an early checkin...

More of Booked.net issue - but the proce quoted to us on the website was off by about 800hk$... The taxes and city fees were not included in the price that was quoted by the website so it was misleading...

Unlikely appearance form the outside but surprisingly good room facilities.

Location is not ideal but close to nightlife and some business areas.