We had a fantastic stay at this luxurious 4-star hotel. The location was perfect for us, with beautiful gardens to explore and three refreshing swimming pools to enjoy. The staff here were incredibly friendly and attentive, making us feel welcome from the moment we arrived. We especially loved the convenience of being able to step straight out of our room and into the pool.

We totally recommend, maybe to friends. Excellent base for a vacation in Cuernavaca...

Great for groups and relaxation. Perfect for hosting events and workshops. Excellent service and impressive buffets. Convenient location, just a 10-minute cab ride from downtown.

Rooms are basic and older, without many amenities. During peak seasons, the hotel can become crowded.

This accommodation is surrounded by green areas which create a relaxing environment. Walking distance to dining options and convenience stores is a plus. The room was equipped with a safe and the shower had good water pressure.

The air conditioning was not adjustable and could not be turned off.

We had a great time at this hotel! The location was beautiful, with extensive grounds and a meandering river. The Japanese and treehouse suites, although showing some wear, were still fantastic. The grotto swimming pool was a highlight, and the well-tended gardens added to the overall charm. The staff was friendly and competent, making our stay enjoyable. The breakfast and dinner buffets were impressive, with a wide selection of delicious food.

The rooms lacked privacy due to the unusual bathroom setup, which allowed for conversations with neighboring guests.

The pools were perfect for swimming, especially for families with kids. The staff was friendly and attentive. The grounds were interesting to explore with nicely kept gardens. The breakfast buffet was very good. We enjoyed our stay.

We loved the well-kept gardens and spacious grounds of this hotel. The three swimming pools were perfect for our family, especially with two small children. The staff was friendly and attentive, making our stay even more enjoyable. Additionally, the breakfast buffet was impressive and offered a variety of options.

All was perfect.

The hotel's grounds are beautiful, with well-kept gardens and plenty of space to walk around. The three swimming pools were great for our family, especially with young children. The breakfast buffet was very good. The staff was friendly and competent, providing excellent service.

All was perfect.

The hotel was located centrally, making it easy to reach all the major tourist attractions. the hotel's pool was clean and well maintained, with plenty of chairs to lounge in. Being able to order food and drinks poolside was also a plus.

Our room was outdated and in need of repair. The bathroom had mold and the air conditioning didn't work properly.

The hotel gardens were well-maintained and provided a peaceful environment. The breakfast buffet was impressive with a variety of options available. The hotel location was great, nestled between a few local restaurants and not too far from public transportation.

The room itself was a bit outdated and basic with limited amenities. The hotel lacked privacy with thin walls and connected bathrooms which allowed guests to hear conversations and activities in nearby rooms.

We had a fantastic stay at this place. The well-kept gardens were stunning and added to the luxurious atmosphere. The friendly and competent staff made us feel welcome from the moment we arrived. We were especially thrilled with the three swimming pools, perfect for our two small children. It was incredibly convenient to have direct access to the pool from our room. Exploring the interesting grounds was a fun experience as well. we had a wonderful time and are grateful for the attentive staff and beautiful surroundings.

This place is highly recommended to everyone.

The free breakfast and dinner buffets were a great addition to our stay. The hotel's location close to the city center made it easy for us to explore the area. We also enjoyed the peaceful atmosphere and well-maintained gardens.

Our Christmas stay at this hotel was mostly disappointing. The rooms were lacking in amenities and felt outdated.

We loved the well-kept garden with three pools to enjoy. The staff was friendly, competent, and attentive. We appreciated the tasty breakfast buffet and clean facilities. The location was perfect for an authentic cultural experience.

Not obvious to find parking.

I had a fabulous time at a lovely place with a pool right outside my room. The grounds were well-kept and the staff was friendly and competent. The only downside was the lack of privacy in the bathroom. But overall, I highly recommend this hotel.