This hotel exceeded our expectations in so many ways. Firstly, the spaciousness of the rooms was incredible, more like a tiny apartment than a hotel room. The futon beds were comfortable and the overall equipment in the room was beautiful and perfectly functioning. Secondly, the staff were extremely kind and welcoming, providing excellent service from the moment we arrived. One detail that stood out was their attention to detail in explaining how to use the amenities in the room and even offering us sweets and tea. Lastly, the location of the hotel was perfect, being very close to the famous Dogo Onsen. this hotel provided great value for money and made our stay truly memorable.

No major issues, everything was more than satisfactory.

The breakfast they offered was good. Right place for a weekend in Matsuyama! Location, an easy walk to all attractions. We were able to park onsite.

The hotel is conveniently located near shops, restaurants, and transportation options, making it easy to explore the area. The rooms are spacious and comfortable, with well-decorated tatami rooms and great beds. The staff is polite and caring, providing excellent service throughout the stay.

The selection of nearby restaurants is limited, with only a few options available.

I had a fantastic stay at this hotel in Matsuyama! The spacious traditional Japanese room with futon beds was so comfortable and gave me an authentic experience. The attention to detail and friendly staff made me feel welcome and well taken care of. The onsen facility was excellent and added to the relaxation of my stay. Additionally, the location was great, being within walking distance of the famous Dogo Onsen.

All aspects of my stay were more than satisfactory.

Staff friendly, helpful. Tried best despite limited English. Delicious breakfast. Near Dogo Onsen. Turtles cute. Short walk to onsen, bar. Clean room, comfy beds. Japanese-style with private bathroom. Basic English. Maps, timetables help. Visit castle too.

Great Location for Onsen and Good Japanese Food

This hotel has an excellent location for visiting the local Onsen and enjoying Japanese food. The meals served in the restaurant were of good quality and fresh. The hotel is located near several restaurants and shops, making it easy to find good food and souvenirs. the Onsen is quite luxurious and a great place to relax and unwind after a long day of work.

The staff at this hotel were not very friendly or helpful. Many of them did not speak English and seemed annoyed when we asked for assistance.

The service was exceptional. The staff went above and beyond to assist me, despite the language barrier.

Nothing negative to say.

The food was great - especially the traditional Japanese dinner and breakfast. The staff were friendly and tried their best to communicate despite the language barrier. The location of the hotel was very convenient, close to the main attractions and shops.

The room was not as clean as expected and there were some maintenance issues. The wifi connection was weak and unreliable.

We had an amazing time staying at a hotel just steps away from Dogo Onsen, shops, and bars. The service was outstanding, and we highly recommend paying extra for the delicious dinner and breakfast. The beds were extremely comfortable, and we loved the pet turtles that added a unique touch to our stay. It was also convenient to have the option of locally brewed beer at the bar next to Dogo Onsen. we had a fantastic experience and would recommend this hotel.

I recently stayed at this hotel and had a great experience. the staff were incredibly attentive and made me feel welcome and safe throughout my stay. They went out of their way to make sure I was comfortable and even took the time to address an issue I had with noise in the mornings. Secondly, the room was exactly as advertised, spacious and well-equipped with basic amenities. The attention to detail, such as the selection of yukatas and the well-designed dining table, really added to the overall experience. Lastly, the location was perfect, close to shops, restaurants, and transportation options.

All in all, my stay at this hotel was excellent, and I couldn't find anything that needed improvement.

Had a great time during my business trip! Two free complementary breakfasts were awesome! The hotel's location is fantastic, nearby the local transportation systems and local shops, which were perfect for grabbing a quick bite to eat or purchasing quick necessities. Also loved having the gym facilities within the hotel to use at our convenience.

The only negative aspect of our stay was that the staff didn't seem very interested in helping us. It took a while to get answers to some of our questions, and it seemed like they were not very knowledgeable about the local area.

I stayed at this hotel for a few nights and had a great time. The staff were really friendly and helpful, despite the language barrier. The breakfast was delicious, with a variety of Japanese dishes to choose from. The location was convenient, just a short walk to Dogo Onsen and nearby shops and bars. The rooms were comfortable and the beds were nice. I also loved the pet turtles they had.

There weren't many restaurants nearby to choose from.

The room was well-designed and spacious. Staff provided excellent service, explaining amenities and offering treats. The private open air bath was beautifully decorated. The location near Dogo Onsen was fantastic.

Not obvious to find.