Great facilities in general, great and incredible location on the Fountain of Shame. The stuff where nice and helped with private parking.

The customer service is great, they offer shuttle to airport. The American breakfast is satisfactory with fresh fruit as well as the usual cereals and sweets and the usual cereals. Everyone who works in the hotel is consistently courteous and pleasant.

I had good breakfasts with sweets, fresh fruit and good coffee.

Even though everything was great, some of the staff were not so helpful.

Our room at Federico II Central Palace was spacious and well-equipped. The staff were friendly and always ready to assist. We were impressed by the cleanliness and upkeep of the room. The location was perfect, tucked away on a quiet street yet close to all the main attractions. Breakfast was delicious with a good variety of options. The only drawback was the slightly scattered layout of the buffet. we had a wonderful stay and would recommend this hotel.

The location is very good and central. Rooms were wide and nice. The interior starts little bit to fade, but overall it was nice stay. The breakfast was really good and rich consider usual breakfast in Sicily.

Great location, quiet, provides all necessary amenities. Staff helpful and accommodating. Breakfast offering very good. Rooms are updated; and internet service very good.

Some of our fellow travelers were looking for ‘how to 101’ on key cards, lighting and air conditioning controls.

I had a fantastic stay at this hotel. The staff were incredibly nice and helpful, going above and beyond to assist me during my stay. The location of the hotel was wonderful, parallel to Via Principe di Belmonte, a tree-shaded pedestrian street filled with charming cafes like Antico Caffè Spinnato at #107. I was able to easily explore the medieval quarters of this city on foot. The cleanliness of the hotel was top-notch, with the rooms and facilities being spotless. The breakfast provided was delicious and there were plenty of options to choose from. I was also impressed by the hotel's parking facilities, as I could conveniently park my car outside.

Couldn't find any faults at all.

The good thing about the Hotel was the location... I l fatto che quest'albergo e' al centro . e' l'unica cosa che ci ha gadito

Do not park you car at the hotel - We parked the car with the Hotel Concierge and they sifted out almost 1/2 of thank fo gas from our rental car. ATTENZIONE - se parcheggiate la vostra macchina con l'albergo, c'e la possibilita che vi tolgono la benzina direttamente dal contenitore...Ci e' successo a noi!

Exceptionally comfortable and gorgeous hotel, incredible staff, really enjoyed amazing location very close to Via Roma, the historic center and famous sites such as theaters and shopping area. The place had a quiet atmosphere. Absolutely fantastic rooms with convenient terrace and great service - just as I expected. There were central heating, an individual safe, and a flat-screen TV if needed. The stay was excellent...

Classic building and cozy rooms with a nice rooftop spot. Great spot, super close to the main square 🏛️.

I had an incredible stay here. The location was perfect, right near the center of town, making it easy to explore. The service was top-notch, with the friendliest and most responsive staff. The room amenities were impressive, including an in-room safe, mini-bar, and air conditioning. I loved the welcome drink and the buffet breakfast had a great variety of options. The spa and wellness center was a great addition, with an indoor swimming pool, sauna, and jacuzzi. I was extremely satisfied with my experience here.

I would recommend this place to everyone.

The hotel is conveniently located. Although not in the very center of nightlife, it's within walking distance of many Palermo attractions and shopping. The staff were very helpful. Google navigation App (as of October 2012) reported incorrect location for the hotel's address - it's actually between Via Ruggerio VII and Via Wagner - two blocks away from Via Roma suggested by the app.

Very good location, near the Teatro Massimo. Good-sized rooms. Private parking (Euro 16 per day), as parking in Palermo is a disaster.

The breakfast could have been better, but then, in most Italian hotels breakfast is nothing to write home about.

I was pleasantly surprised by the level of service at Hotel Federico II Central Palace. When I arrived early in the morning, exhausted from my overnight ferry, the manager went out of his way to find me a room to check in early. Not only that, but he even included breakfast for me, even though it technically wasn't supposed to start until the next day. The room itself was clean and bright, with all the amenities I needed. With the heat wave outside, it was nice and cool inside. The breakfast buffet had the best pastries of my entire trip, and they even kept them warm for me. The laundry service was efficient, and they had no problem with me bringing a teapot back to my room. Plus, the central location made it easy to explore the center of Palermo.

Pros: * Situated extremely conveniently (5 min. to Politeama square where many buses stop, 10 min. to passenger port terminal, 1 min. to good places to eat/drink out - all by foot) in a quiet location * Friendly and helpful staff (all advices they given to us were very useful) * Wi-Fi (free!) worked perfectly in the room, although there was a problem to connect to gmail accounts by IMAP (probably due to some local IT issues) * Air conditioning worked perfectly (with above +40 C outside) * Comfortable room and a big bathroom with a plenty of space for your own toiletries (in Superior double room type) * Hot and cold water fall very good

Cons: * Poor breakfast: unripe fruits, no vegetable cutting, 1 type of cheese and sausages, extremely bad tea. Tea smelled and tasted chlorine (or similar). It was so bad that we seriously considered to go out for take-away tea; cappuccino had similar smell though coffee partially absorbed the chlorine taste... * Considerable leakage in the bathroom after showering or bathing (just because the shower shield is old), though the bath tub itself was big and comfortable * Wellness corner was out of order * The garden on the roof was devastated and deserted, and glass roof above the restaurant gave no sky view as it was totally dusty