Willows Hotel  3 stars

555 West Surf Street, Chicago, United States, 60657  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Verified Reviews:

  • Nice breakfast - Lobby was nice - Bathroom floor was a little uneven
  • Bathrooms are clean - Continental breakfast is included - Staff was friendly and attentive
  • My room had air conditioning - Hotel is close to numerous restaurants and pubs - Parking garage was convenient
  • Free wireless internet all over the hotel - Room very clean - Staff was great
  • Room very comfortable - Staff was as nice and accommodating as possible - I would stay there again


Willows Hotel is located just minutes away from the magnificent beaches. Operating in Chicago since 1926, this hotel features European architecture and modern comforts.

Set in South Loop district of Chicago, just 20 minutes from The Vic Theatre, Theater Wit and About Face Theater. It will take you 5 minutes to get to Briar Street Theatre, Elks Veterans Memorial and TimeLine Theatre.

The hotel is surrounded by restaurants, shops and boutiques.

The hotel is well located in the vicinity of Midway airport.


All spacious guestrooms include Small Double Room, Executive Double Room and Deluxe Double Room that come with air conditioning, Wi-Fi, a minibar, a writing desk and cable TV. They provide bathrooms with bathrobes, a hairdryer and complimentary toiletries.


The dining options include a delicious continental breakfast served in the dining room.


Guests can use 24-hour reception, concierge service and a wake up service and such facilities as a lift, a safe deposit box and parking.


The on-site fitness center features fitness classes and a gym.


Wireless internet is available in the hotel rooms and is free of charge.

Guest Parking

Paid Public parking is possible at a location nearby.

Year renovated   2008.  Number of rooms   55.

City Center Chicago - 3.7 mi
Airports Midway (MDW) - 11.6 mi, Chicago O'hare International (ORD) - 14.0 mi
Train Stations Millenium Station - 3.3 mi, Ogilvie Transportation Center - 3.4 mi
Underground stations LaSalle "L" Station (Blue Line) - 3.8 mi, LaSalle \"L\" Station (Blue Line) - 3.8 mi
Bus stop - 700 ft
Restaurants North Pond (cuisine: American, Contemporary) - 700 ft, Molly's Cupcakes (cuisine: American, Bakery) - 800 ft
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General information



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  • Safe deposit box
  • Elevator
  • Concierge desk
  • Storage space
  • 24-Hour Front Desk
  • Newspapers/magazines
  • Laundry
  • Dry cleaning
Dining facilities
  • Continental breakfast
Business facilities
  • Fax/photocopying
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • Ironing facilities
  • Mini bar
Living Area
  • Sitting area
  • Cable TV
  • AM/FM alarm clock
  • Internet access



from  3 pm


until  11 am

Children and extra beds
  • There are no extra beds provided in a room. 

Pets are not allowed.

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Small Double Room
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Bed type: Queen Size Bed
Room facilities
    Standard Double Room
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    Willows Hotel Standard Double Room Standard
    Willows Hotel Standard Double Room Standard
    Willows Hotel Standard Double Room
    Willows Hotel Standard Double Room
    Bed type: Queen Size Bed
    Room facilities
      Junior Suite
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      Willows Hotel Junior Suite Sitting
      Willows Hotel Junior Suite Sitting
      Willows Hotel Junior Suite King
      Willows Hotel Junior Suite Junior King Suite
      Bed type: King Size Bed
      Room facilities
        Deluxe Double Room
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        Willows Hotel Deluxe Double Room
        Willows Hotel Deluxe Double Room
        Willows Hotel Deluxe Double Room
        Willows Hotel Deluxe Double Room
        Bed type: Two Queen Size Beds or Double Bed
        Room facilities
          Executive Double Room
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          Willows Hotel Executive Double Room Sitting
          Willows Hotel Executive Double Room Sitting
          Willows Hotel Executive Double Room King
          Willows Hotel Executive Double Room
          Bed type: King Size Bed
          Room facilities

            Willows Hotel LocationWhat's nearby

            • Current hotel
            • Hotels nearby
            • Airports
            • Underground stations
            • Train stations
            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
            • Food and meals
            • General

            Hover above the icons to see hotel photo and details.

            Click the hotel to go to the main hotel page.

            What's nearby

            Tourist attractions
            • Tourist-Dominican Republic
              1000 ft
            • Lincoln Park Zoo
              4000 ft
            Places of interest
            • Briar street theatre
              4000 ft
            • The Vic Theatre
              5000 ft
            • J. Parker
              1.0 mi
            • Tilt
              1700 ft
            Historical sites
            • Boulevard System
              4300 ft
            • Peggy Notebaert Natural Museum
              2000 ft
            • Nature Museum
              2000 ft
            • Nature Museum of Chicago Acad
              2300 ft
            • Peggy Notebaert Nature Museum
              4000 ft
            • Institute Museum
              1.1 mi
            • Lincoln Park Area
              2000 ft
            • Obsessive Compulsive Fndtn
              2300 ft
            • Bailiwick Repertory Theater
              1.2 mi
            Universities, Institutes
            • Transcendental Meditation
              3300 ft
            • Jane Addams Ctr-Hull House
              3700 ft
            • Depaul University
              4000 ft
            • Depaul University Food Svc
              5000 ft
            • Coyne American Institute
              1.0 mi
            • Chicago School of Massage
              1.1 mi
            • Open University
              1.1 mi
            • Salvation Army College-Officer
              1.2 mi
            • Lincoln Hall
              3000 ft
            • Apollo Theater Chicago
              3300 ft
            Medical care and Hospitals
            • Columbus Hospital
              400 ft
            • St Joseph Hospital
              1700 ft
            • Children's Memorial Hospital
              2700 ft
            • Lincoln Park Hospital
              3000 ft
            • Advocate Illinois Masonic Ctr
              3700 ft

            Local Attractions

            • Boystown
              1.2 mi
              Chicago, IL
            • The Moody Church
              1.3 mi
              1635 North LaSalle, Chicago
            • Chicago History Museum
              1.4 mi
              1601 N Clark St, Chicago
            • 3639 Wrigley Field Rooftop
              1.5 mi
              3639 N. Sheffield, Chicago
            • International Museum of Surgical Science
              1.5 mi
              1524 N. Lake Shore Drive, Chicago

            Near the hotel

            • Alfred Caldwell Lily Pool
              2000 ft
              Fullerton Avenue, between N. Cannon and N. Stockton, Chicago
            • The Peggy Notebaert Nature Museum
              2200 ft
              2430 North Canon Drive, Chicago
            • Nature Museum of the Chicago Academy of Sciences
              2400 ft
              Fullerton Pkwy. and Cannon Dr., Chicago
            • South Pond
              3200 ft
              Lincoln Park, Chicago
            • Lincoln Park Zoo
              3800 ft
              2001 N Clark St, Chicago
            • Lincoln Park
              4000 ft
              2045 North Lincoln Park West, Chicago

            Restaurants Nearby

            • North Pond

              84% likes this, based on 159 reviews
              Cuisine: American, Contemporary
              Price Range: USD 21 - USD 100

              700 ft
              2610 N Cannon Dr

              Phone: 773-477-5845

            • Molly's Cupcakes

              85% likes this, based on 120 reviews
              Cuisine: American, Bakery
              Price Range: USD 4 - USD 11

              800 ft
              2536 N Clark St.

              Phone: 773-883-7220

            • Vapiano

              69% likes this, based on 59 reviews
              Cuisine: Italian

              800 ft
              2577 N. Clark St

              Phone: 773-904-7984

            • Toro Sushi

              79% likes this, based on 67 reviews
              Cuisine: Asian, Japanese
              Price Range: USD 22 - USD 27

              800 ft
              2546 N Clark St

              Phone: 773-348-4877

            • Original Frances' Deli

              73% likes this, based on 37 reviews
              Cuisine: Coffee Shop, Delicatessen, Family Fare, Diner
              Price Range: USD 1 - USD 20

              800 ft
              2552 N Clark St

              Phone: (773) 248-4580

            Willows Hotel Reviews

            Guest reviews are submitted by our customers after their stay at Willows Hotel

            Average guest rating

            out of 10
            Based on 293 reviews

            Rating by category:


            Individual guest reviews

            • Older travelers

              The location to the Lincolnpark district is fantastic and close to green space and city through public transport.

              • Average rating
            • Family with children

              Excellent rooms, breakfast and service. Overall a fantastic stay.

              We had hoped to have our kids use the pool but the one at Bally's was for 18+ only - it would be good to let guests with kids know that.

              • Average rating
            • Older travelers

              There were many great place to eat within walking distance. The staff was very friendly and helpful. Quiet neighborhood. Lovely room and bed was comfortable.

              The shelf in the bathroom was very small. It would be helpful especially for women who have a significant amount of toilet articles and makeup to have a little more shelf space in the bathroom.

              • Average rating
            • Single

              Courteous helpful staff, very clean hotel and good for someone with allergies/asthma, no pets(allergic),continental breakfast, 24 hr.coffee which was good and fresh, great neighborhood and convenient to just about everything you could want, very charming, and nice classical music in lobby.

              I did not find anything to complain about.

              • Average rating
            • Older travelers

              we loved the location, the room, the breakfast and the decor.

              we did not receive any housekeeping while we were there. We had the sign on the outside of the door "maid service please", but no one cleaned our room.

              • Average rating
            • Older travelers

              staff helpful

              size of room and pillows were poor quality

              • Average rating
            • Older travelers

              Good location

              Noisy, the person upstairs walked around all night long.

              • Average rating
            • Older travelers

              We enjoyed the overall ambience of the hotel. It's European styling and it's location on the north side were added features.

              Overall, the stay at the Willows was a pleasant one. During our stay Chicago was experiencing a bit of a heat wave and daytime air would have been a plus.

              • Average rating
            • Single

              The location was excellent and the staff were extremely friendly and helpful.

              The room was small with no view and I felt like I was in a cave.

              • Average rating
            • Single

              The staff.

              A bit dated and dusty. Needs new spreads/pillows (decorative), shower curtain.

              • Average rating
            • Family with children

              The front desk staff were phenomenonal for serving me and my son. They went out of the way explaining directions to destinations, bus schedule, and giving me utensils. They deserved the best for being real professional employees.

              • Average rating
            • Older travelers

              Comfortable ambience, friendly staff

              Parking, having to find a street spot is a major issue ( parking garage was full) I will likely not stay here again due to this issue

              • Average rating
            • Single

              I stayed for four nights in this good, convenient area of Chicago and I loved the ambience and service in this hotel. The lobby/lounge area, although not large, had nice decor and furniture and there was tea and coffee twenty four hours a day. The fans in the bedrooms were a welcome alternative to the air conditioning also available. I would have booked for longer had there been vacancies - this says it all!

              My only suggestion for improvement would be that the lobby area is not a good breakfast area. The selection of food provided was excellent but a better seating area with tables would have helped. Also the hotel is quite expensive 'given the lack of this facility.

              • Average rating
            • Older travelers

              Great location-if you're wishing to stay somewhere other than downtown.Staff is very friendly, helpful and professional. We booked the King Room, so we had plenty of room.

              Room air conditioners were old and somewhat noisy. Room could use redecorating.

              • Average rating
            • Single

              The courtesy of the staff , especially Caren, was superb. Always ready to provide the perfect answer to any necessity. In the neighbourhood there is plenty of restaurants with different food choices and public transport are nearby and provide good connection with downtown and places to visit.

              Rooms are small but quite ok. Breakfast is in the lobby with no private tables but common sofas and tea tables, if crowded in the morning you may need to wait or have breakfast in your bedroom

              • Average rating
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