Willows Hotel  3 stars

555 West Surf Street, Chicago, United States, 60657  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Verified Reviews:

  • Nice breakfast - Lobby was nice - Bathroom floor was a little uneven
  • Bathrooms are clean - Continental breakfast is included - Staff was friendly and attentive
  • My room had air conditioning - Hotel is close to numerous restaurants and pubs - Parking garage was convenient
  • Free wireless internet all over the hotel - Room very clean - Staff was great
  • Room very comfortable - Staff was as nice and accommodating as possible - I would stay there again


Willows Hotel is a 3-star elegant guesthouse, located blocks from the beach. Built in 1926, the hotel is a unique combination of European architecture and modern facilities.

The hotel is well situated in a shopping area, close to parks, lakes. The hotel is 250m away from Elks Veterans Memorial, Alfred Caldwell Lily Pool and The Peggy Notebaert Nature Museum.

The hotel is surrounded by a zoo, a stadium and shops.

10 minutes' drive from Merrill C Meigs (closed) airport.


The property comprises of luxury Small Double Room, Executive Double Room and Deluxe Double Room appointed with wireless internet, a flat-screen TV and a work area.


A delicious breakfast is served at the lobby.


Business facilities at Willows Hotel include internet access, newspapers.


Active tourists will enjoy sailing, golf provided on-site.


Wireless internet is available in the hotel rooms and is free of charge

Guest Parking

Paid Public parking is possible at a location nearby.

Year renovated   2008.  Number of rooms   55.

Distance to:

  • City center Chicago - 3.7 mi
  • Airports: Midway (MDW) - 11.6 mi, Chicago O'hare International (ORD) - 14.0 mi
  • Train stations: Millenium Station - 3.3 mi, Ogilvie Transportation Center - 3.4 mi
  • Underground stations: LaSalle "L" Station (Blue Line) - 3.8 mi, LaSalle \"L\" Station (Blue Line) - 3.8 mi
  • Bus stop - 700 ft
  • Restaurants: North Pond (Cuisine: American, Contemporary) - 700 ft, Molly's Cupcakes (Cuisine: American, Bakery) - 800 ft
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General information



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  • Parking
  • Safe deposit box
  • Elevator
  • Concierge desk
  • 24-Hour Front Desk
  • Dry cleaning
Dining facilities
  • Continental breakfast
Business facilities
  • Wi-Fi Internet
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • Cable TV
  • Ironing facilities
  • Work desk
  • Hair dryer
  • AM/FM alarm clock
  • Telephone
  • Mini bar
  • Shower
  • Toilet
  • Bathrobe
  • Sitting area



from  3 pm


until  11 am

Children and extra beds
  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • There are no extra beds provided in a room. 

Pets are not allowed

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Deluxe Double Room
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Willows Hotel Deluxe Double Room Double
Bed type: Double Bed
Room facilities

    Willows Hotel LocationWhat's nearby

    • Current hotel
    • Hotels nearby
    • Airports
    • Underground stations
    • Train stations
    • Parks
    • Tourist attractions
    • Museums
    • Convention centers
    • Stadiums
    • Food and meals
    • General

    Hover above the icons to see hotel photo and details.

    Click the hotel to go to the main hotel page.

    What's nearby

    Tourist attractions
    Places of interest
    • Tilt
      1700 ft
    Historical sites
    • Boulevard System
      4300 ft
    • Nature Museum
      2000 ft
    • Peggy Notebaert Natural Museum
      2000 ft
    • Nature Museum of Chicago Acad
      2300 ft
    • Peggy Notebaert Nature Museum
      4000 ft
    • Institute Museum
      1.1 mi
    Universities, Institutes
    • Transcendental Meditation
      3300 ft
    • Jane Addams Ctr-Hull House
      3700 ft
    • Depaul University
      4000 ft
    • Depaul University Food Svc
      5000 ft
    • Coyne American Institute
      1.0 mi
    • Open University
      1.1 mi
    • 1.1 mi
    • Salvation Army College-Officer
      1.2 mi
    Medical care and Hospitals
    • Columbus Hospital
      400 ft
    • St Joseph Hospital
      1700 ft
    • Children's Memorial Hospital
      2700 ft
    • Lincoln Park Hospital
      3000 ft
    • Advocate Illinois Masonic Ctr
      3700 ft

    Local Attractions

    • The ComedySportz Theatre
      5000 ft
      929 W. Belmont Avenue, Chicago
    • Boystown
      1.2 mi
      Chicago, IL
    • Theater Wit
      1.2 mi
      1229 W Belmont, Chicago
    • Steppenwolf Theatre Company
      1.3 mi
      1650 N. Halsted, Chicago
    • The Moody Church
      1.3 mi
      1635 North LaSalle, Chicago

    Near the hotel

    • Elks Veterans Memorial
      800 ft
      2750 N. Lakeview Ave., Chicago
    • Alfred Caldwell Lily Pool
      2000 ft
      Fullerton Avenue, between N. Cannon and N. Stockton, Chicago
    • The Peggy Notebaert Nature Museum
      2200 ft
      2430 North Canon Drive, Chicago
    • Nature Museum of the Chicago Academy of Sciences
      2400 ft
      Fullerton Pkwy. and Cannon Dr., Chicago
    • TimeLine Theatre
      2600 ft
      615 W. Wellington Avenue, Chicago
    • Victory Gardens Theater
      3000 ft
      2257 North Lincoln Avenue, Chicago
    • Biograph Theatre
      3000 ft
      2433 North Lincoln Ave, Chicago

    Restaurants Nearby

    • North Pond

      84% likes this, based on 159 reviews
      Cuisine: American, Contemporary
      Price Range: USD 21 - USD 100

      700 ft
      2610 N Cannon Dr

      Phone: 773-477-5845

    • Molly's Cupcakes

      85% likes this, based on 120 reviews
      Cuisine: American, Bakery
      Price Range: USD 4 - USD 11

      800 ft
      2536 N Clark St.

      Phone: 773-883-7220

    • Vapiano

      69% likes this, based on 59 reviews
      Cuisine: Italian

      800 ft
      2577 N. Clark St

      Phone: 773-904-7984

    • Toro Sushi

      79% likes this, based on 67 reviews
      Cuisine: Asian, Japanese
      Price Range: USD 22 - USD 27

      800 ft
      2546 N Clark St

      Phone: 773-348-4877

    • Original Frances' Deli

      73% likes this, based on 37 reviews
      Cuisine: Coffee Shop, Delicatessen, Family Fare, Diner
      Price Range: USD 1 - USD 20

      800 ft
      2552 N Clark St

      Phone: (773) 248-4580

    Willows Hotel Reviews

    Guest reviews are submitted by our customers after their stay at Willows Hotel

    Average guest rating

    out of 10
    Based on 260 reviews

    Rating by category:


    Individual guest reviews

    • Older travelers

      The location to the Lincolnpark district is fantastic and close to green space and city through public transport.

      • Average rating
    • Family with children

      Excellent rooms, breakfast and service. Overall a fantastic stay.

      We had hoped to have our kids use the pool but the one at Bally's was for 18+ only - it would be good to let guests with kids know that.

      • Average rating
    • Older travelers

      There were many great place to eat within walking distance. The staff was very friendly and helpful. Quiet neighborhood. Lovely room and bed was comfortable.

      The shelf in the bathroom was very small. It would be helpful especially for women who have a significant amount of toilet articles and makeup to have a little more shelf space in the bathroom.

      • Average rating
    • Single

      Courteous helpful staff, very clean hotel and good for someone with allergies/asthma, no pets(allergic),continental breakfast, 24 hr.coffee which was good and fresh, great neighborhood and convenient to just about everything you could want, very charming, and nice classical music in lobby.

      I did not find anything to complain about.

      • Average rating
    • Older travelers

      we loved the location, the room, the breakfast and the decor.

      we did not receive any housekeeping while we were there. We had the sign on the outside of the door "maid service please", but no one cleaned our room.

      • Average rating
    • Older travelers

      staff helpful

      size of room and pillows were poor quality

      • Average rating
    • Older travelers

      Good location

      Noisy, the person upstairs walked around all night long.

      • Average rating
    • Older travelers

      We enjoyed the overall ambience of the hotel. It's European styling and it's location on the north side were added features.

      Overall, the stay at the Willows was a pleasant one. During our stay Chicago was experiencing a bit of a heat wave and daytime air would have been a plus.

      • Average rating
    • Single

      The location was excellent and the staff were extremely friendly and helpful.

      The room was small with no view and I felt like I was in a cave.

      • Average rating
    • Single

      The staff.

      A bit dated and dusty. Needs new spreads/pillows (decorative), shower curtain.

      • Average rating
    • Family with children

      The front desk staff were phenomenonal for serving me and my son. They went out of the way explaining directions to destinations, bus schedule, and giving me utensils. They deserved the best for being real professional employees.

      • Average rating
    • Older travelers

      Comfortable ambience, friendly staff

      Parking, having to find a street spot is a major issue ( parking garage was full) I will likely not stay here again due to this issue

      • Average rating
    • Single

      I stayed for four nights in this good, convenient area of Chicago and I loved the ambience and service in this hotel. The lobby/lounge area, although not large, had nice decor and furniture and there was tea and coffee twenty four hours a day. The fans in the bedrooms were a welcome alternative to the air conditioning also available. I would have booked for longer had there been vacancies - this says it all!

      My only suggestion for improvement would be that the lobby area is not a good breakfast area. The selection of food provided was excellent but a better seating area with tables would have helped. Also the hotel is quite expensive 'given the lack of this facility.

      • Average rating
    • Older travelers

      Great location-if you're wishing to stay somewhere other than downtown.Staff is very friendly, helpful and professional. We booked the King Room, so we had plenty of room.

      Room air conditioners were old and somewhat noisy. Room could use redecorating.

      • Average rating
    • Single

      The courtesy of the staff , especially Caren, was superb. Always ready to provide the perfect answer to any necessity. In the neighbourhood there is plenty of restaurants with different food choices and public transport are nearby and provide good connection with downtown and places to visit.

      Rooms are small but quite ok. Breakfast is in the lobby with no private tables but common sofas and tea tables, if crowded in the morning you may need to wait or have breakfast in your bedroom

      • Average rating
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