Willows Hotel - Chicago  3 stars

555 West Surf Street, Chicago, United States, 60657  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Verified Reviews:

  • Nice breakfast - Lobby was nice - Bathroom floor was a little uneven
  • Bathrooms are clean - Continental breakfast is included - Staff was friendly and attentive
  • My room had air conditioning - Hotel is close to numerous restaurants and pubs - Parking garage was convenient
  • Free wireless internet all over the hotel - Room very clean - Staff was great
  • Room very comfortable - Staff was as nice and accommodating as possible - I would stay there again
 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Breakfast

Continental breakfast

 No Smoking

Non-smoking rooms

 Pets

No pets allowed

 Air conditioning

Overview

The elegant Willows Hotel offers a lift, a safe deposit box and parking available on-site. The building was renovated in 2008.

Major Chicago sights, such as Steppenwolf Theatre Company, Theater Wit and The Vic Theatre are located nearby. Briar Street Theatre, TimeLine Theatre and Victory Gardens Theater in Chicago are located nearby.

The hotel offers ideal location close to parks and lakes.

Just 20 minutes from Midway airport.

Rooms

There are 55 spacious rooms fitted with air conditioning, Wi-Fi, a minibar, a writing desk and cable TV. They provide bathrooms with bathrobes, a hairdryer and complimentary toiletries.

Eat

Guests are offered a continental breakfast served in the lobby.

Services

Business facilities at Willows Hotel include a photocopier and internet access.

Relax

The on-site fitness center features fitness classes and a gym.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Paid public parking is possible at a location nearby.

Year renovated   2008.  Number of rooms   55.

City Center Chicago - 4.0 mi
Airports Midway (MDW) - 11.7 mi, Chicago O'hare International (ORD) - 13.8 mi
Train Stations Ogilvie Transportation Center - 3.6 mi, Millenium Station - 3.7 mi
Underground stations LaSalle "L" Station (Blue Line) - 4.1 mi, LaSalle \"L\" Station (Blue Line) - 4.1 mi
Bus stop - 400 ft
Restaurants Efes Cafe (cuisine: American, Mediterranean, Middle Eastern) - 200 ft, Yango's Grill - 200 ft
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Facilities

General
  • Free Wi-Fi
  • Paid parking
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • No pets allowed
  • Fireplace
  • Luggage storage
  • Elevator
Services
  • Dry cleaning
  • Self-service laundry
  • Newspaper service
Dining facilities
  • Bed and breakfast
  • Continental breakfast
  • Coffee/Tea in lobby
Meeting facilities
  • Fax/Photocopying
Room facilities
  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • Paid in-room safe
  • Mini-Bar
  • Sitting area
  • Ironing facilities
  • In-room desk
Bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
Media
  • Cable/Satellite television
  • AM/FM alarm clock

Policies

Check-In

from  3 pm

Check-Out

until  11 am

Children and extra beds
  • There are no extra beds provided in a room. 

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Deluxe Double Room
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Willows Hotel Deluxe Double Room
Willows Hotel Deluxe Double Room
Willows Hotel Deluxe Double Room
Willows Hotel Deluxe Double Room
Bed type: 2 Queen Size beds
Room facilities
    Executive Double Room
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    Willows Hotel Executive Double Room Sitting
    Willows Hotel Executive Double Room Sitting
    Willows Hotel Executive Double Room King
    Willows Hotel Executive Double Room
    Bed type: King Size bed
    Room facilities

      Willows Hotel LocationWhat's nearby

      Legend
      Legend
      • Current hotel
      • Hotels nearby
      • Airports
      • Underground stations
      • Train stations
      • Parks
      • Tourist attractions
      • Museums
      • Convention centers
      • Stadiums
      • Food and meals
      • General

      Hover above the icons to see hotel photo and details.

      Click the hotel to go to the main hotel page.

      What's nearby

      Tourist attractions
      • Tourist-Dominican Republic
        400 ft
      Places of interest
      Amusement
      Historical sites
      • Boulevard System
        2700 ft
      Museums
      • Peggy Notebaert Natural Museum
        3700 ft
      • Nature Museum
        3700 ft
      • Nature Museum of Chicago Acad
        4000 ft
      • Institute Museum
        1.1 mi
      Parks
      Halls
      • Bailiwick Repertory Theater
        4600 ft
      • Emerald City Theatre Company
        1.0 mi
      • Chicago Opera Theater
        1.0 mi
      Universities, Institutes
      • Jane Addams Ctr-Hull House
        2000 ft
      • Transcendental Meditation
        3300 ft
      • Salvation Army College-Officer
        4300 ft
      • Open University
        4300 ft
      • Depaul University
        4600 ft
      • 5000 ft
      • Coyne American Institute
        1.0 mi
      • Depaul University Food Svc
        1.0 mi
      Theaters
      Medical care and Hospitals
      • St Joseph Hospital
        1700 ft
      • Advocate Illinois Masonic Ctr
        1700 ft
      • Columbus Hospital
        2000 ft
      • Children's Memorial Hospital
        3300 ft
      • Lincoln Park Hospital
        4300 ft

      Local Attractions

      • South Pond
        5000 ft
        Lincoln Park, Chicago
      • Lincoln Park Zoo
        1.0 mi
        2001 N Clark St, Chicago
      • Lincoln Park
        1.1 mi
        2045 North Lincoln Park West, Chicago
      • 3639 Wrigley Field Rooftop
        1.1 mi
        3639 N. Sheffield, Chicago
      • The Moody Church
        1.7 mi
        1635 North LaSalle, Chicago

      Near the hotel

      • Alfred Caldwell Lily Pool
        3800 ft
        Fullerton Avenue, between N. Cannon and N. Stockton, Chicago
      • The Peggy Notebaert Nature Museum
        4000 ft
        2430 North Canon Drive, Chicago
      • Nature Museum of the Chicago Academy of Sciences
        4200 ft
        Fullerton Pkwy. and Cannon Dr., Chicago
      • Boystown
        4400 ft
        Chicago, IL

      Restaurants Nearby

      • Efes Cafe

        84% likes this, based on 42 reviews
        Cuisine: American, Mediterranean, Middle Eastern

        200 ft
        2833 N Broadway St

        Phone: (773) 880-0063

      • Yango's Grill

        81% likes this, based on 33 reviews

        200 ft
        2845 North Broadway Street

        Phone: 773-404-6340

      • Renaldi's Pizza Pub

        78% likes this, based on 39 reviews
        Cuisine: Italian, Pizza
        Price Range: USD 2 - USD 21

        300 ft
        2827 N Broadway St

        Phone: 773-248-2445

      • Senza

        80% likes this, based on 32 reviews
        Cuisine: American
        Price Range: USD 52 - USD 52

        400 ft
        2873 N Broadway

        Phone: 773-770-3527

      • Yummy Yummy Asian Cuisine

        56% likes this, based on 13 reviews
        Cuisine: Chinese
        Price Range: USD 8 - USD 10

        400 ft
        2901 N Broadway St

        Phone: (773) 525-6677

      Willows Hotel Reviews

      Guest reviews are submitted by our customers after their stay at Willows Hotel

      Average guest rating

      8.4
      out of 10
      Exceptional
      Based on 293 reviews

      Rating by category:

      Service
      10.0
      Value
      8.0

      Individual guest reviews

      • Older travelers

        The location to the Lincolnpark district is fantastic and close to green space and city through public transport.

        • Average rating
          10.0
      • Family with children

        Excellent rooms, breakfast and service. Overall a fantastic stay.

        We had hoped to have our kids use the pool but the one at Bally's was for 18+ only - it would be good to let guests with kids know that.

        • Average rating
          8.8
      • Older travelers

        There were many great place to eat within walking distance. The staff was very friendly and helpful. Quiet neighborhood. Lovely room and bed was comfortable.

        The shelf in the bathroom was very small. It would be helpful especially for women who have a significant amount of toilet articles and makeup to have a little more shelf space in the bathroom.

        • Average rating
          9.6
      • Single

        Courteous helpful staff, very clean hotel and good for someone with allergies/asthma, no pets(allergic),continental breakfast, 24 hr.coffee which was good and fresh, great neighborhood and convenient to just about everything you could want, very charming, and nice classical music in lobby.

        I did not find anything to complain about.

        • Average rating
          10.0
      • Older travelers

        we loved the location, the room, the breakfast and the decor.

        we did not receive any housekeeping while we were there. We had the sign on the outside of the door "maid service please", but no one cleaned our room.

        • Average rating
          9.2
      • Older travelers

        staff helpful

        size of room and pillows were poor quality

        • Average rating
          7.0
      • Older travelers

        Good location

        Noisy, the person upstairs walked around all night long.

        • Average rating
          7.8
      • Older travelers

        We enjoyed the overall ambience of the hotel. It's European styling and it's location on the north side were added features.

        Overall, the stay at the Willows was a pleasant one. During our stay Chicago was experiencing a bit of a heat wave and daytime air would have been a plus.

        • Average rating
          7.8
      • Single

        The location was excellent and the staff were extremely friendly and helpful.

        The room was small with no view and I felt like I was in a cave.

        • Average rating
          7.0
      • Single

        The staff.

        A bit dated and dusty. Needs new spreads/pillows (decorative), shower curtain.

        • Average rating
          8.8
      • Family with children

        The front desk staff were phenomenonal for serving me and my son. They went out of the way explaining directions to destinations, bus schedule, and giving me utensils. They deserved the best for being real professional employees.

        • Average rating
          8.8
      • Older travelers

        Comfortable ambience, friendly staff

        Parking, having to find a street spot is a major issue ( parking garage was full) I will likely not stay here again due to this issue

        • Average rating
          9.0
      • Single

        I stayed for four nights in this good, convenient area of Chicago and I loved the ambience and service in this hotel. The lobby/lounge area, although not large, had nice decor and furniture and there was tea and coffee twenty four hours a day. The fans in the bedrooms were a welcome alternative to the air conditioning also available. I would have booked for longer had there been vacancies - this says it all!

        My only suggestion for improvement would be that the lobby area is not a good breakfast area. The selection of food provided was excellent but a better seating area with tables would have helped. Also the hotel is quite expensive 'given the lack of this facility.

        • Average rating
          8.2
      • Older travelers

        Great location-if you're wishing to stay somewhere other than downtown.Staff is very friendly, helpful and professional. We booked the King Room, so we had plenty of room.

        Room air conditioners were old and somewhat noisy. Room could use redecorating.

        • Average rating
          7.4
      • Single

        The courtesy of the staff , especially Caren, was superb. Always ready to provide the perfect answer to any necessity. In the neighbourhood there is plenty of restaurants with different food choices and public transport are nearby and provide good connection with downtown and places to visit.

        Rooms are small but quite ok. Breakfast is in the lobby with no private tables but common sofas and tea tables, if crowded in the morning you may need to wait or have breakfast in your bedroom

        • Average rating
          7.8
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