Waterford Estates Lodge
5 stars52890 SR 933 North, 南本德, 美国, 46637
Waterford Estates Lodge 评论
客户回顾是我们的用户在酒店逗留后提交的意见 Waterford Estates Lodge
After taking a $20 cab ride from South Bend airport (only 6 miles from hotel), the staff seemed bothered by the fact that I was there to checkin.
So, if you have any travels from or to the airport.
The rooms were amazingly true to the pictures (a generous pat on the back) but when I booked my room, I had asked for a Queen size bed and got a Full.
Our room itself was also looked quite nice, and we flopped down on the beds - very comfortable.
The bathroom is about the size of a closet, and you almost step into the toilet when stepping out of the shower, but it certainly wasn't terrible as far as hotel showers go.
We asked to change rooms, but the second room was worse than the first!
The bathroom was equally bad--missing tile grout and a dirty bathtub.
Different people in our group enjoyed the pool, the nice workout facility, the great breakfast, and, of course, the bar!
The water looked very cloudy and there was garbage all over the place (chip bags, candy bar wrappers, pop cans etc).
The price was very reasonable, the office staff was more than accomodating and the in house restaurant had a more than adequate menu choice.
The next morning we went downstairs to enjoy a great breakfast spread - eggs, sausage, french toast, etc.
We were shocked by the options available, but a worker assured us that this was the breakfast served for the hotel guests.
I had to wait over 5 minutes for service at the front desk because they only had one person working at a time.
The front desk staff is also in need of a renovation.
Apparently a smoking break is more important than customer service.
I asked at the front desk if this was the usual procedure, and the desk clerk said she honestly didn't know, but agreed with me that it was gross.
The hotel has both an indoor and outdoor pool/jacuzzi, neither of which we had an opportunity to use, but both looked great, and the hotel itself is beautiful.
They have an indoor and outdoor pool and I had called the day before I came to make the reservations and asked if they were both in use since I had my kids with me and was told yes.
Well, the indoor pool was closed when we got there.
The rooms are newly renovated - nice decor and very clean.
Our room appeared clean, until we turned down the sheets--ugh!
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