The location was stunning and amazing, a 10-15 minute walking distance from Buenavista Golf.

Views were very limited.

Superb base for exploring Buenavista Del Norte. Spotless property with smart and excellent staff apart from good customer service such as a waitress who spoke French and English perfectly and was always friendly. Great hot waffles and pancakes supplied. 15 minutes walk to a bus stop.

The location was beautiful and wonderful, within walking distance of Buenavista Golf. Got tastefully decorated, neat room with a large bathroom, a terrace, as for instance.

This is an absolutely great place for holiday. The units were clean on level 3. Many thanks to personable and kind staff for providing us with a memorable stay. The location is stunning, near to the golf course designed by Seve Ballesteros, the club house and certain areas called The Level - couldn't be better. There is Bar Cafeteria Jicara nearby for a cup of coffee.

the location was beautiful and wonderful there, between the cliffs. moreover, it's not far from a normal restaurant, the golf club shop, and an exclusive golf course. we spent 7 nights in single room with breakfast included.

Free parking on-site provided. Tapas bar and great pool. A remote location, near a sanctuary and a national park. The hotel near wine bars and golf courses.

Beds were very bad.

Stunning, immaculate room and wonderful breakfast, very good staff. A good choice of options for breakfast in the restaurant.

I booked a nicely furnished and large room with a mini-fridge-bar, air conditioning and a personal safe.

Spectacular views, huge rooms, exceptional service, amazing facilities, and delicious buffet. Friendly staff, peaceful surroundings, comfortable beds, and variety of pools. A perfect place to celebrate special occasions. We will definitely return.

Beautiful location very quiet & relaxing. Excellent facilities

Both restaurants not open every day if you prefer a choice of menu/location. The manager brilliant at sorting this out for us when we were there.

It was a great hotel. An easy walk to the restaurant cruz de toledo.

amazing stay, staff & communication skills were spot on, affordable dining options with delicious food.

Vegan menu options need improvement.

Location near the Golf course

- Cold atmosphere - aweful designed bar - too expensive - all facilities were closed - swimming pool was not heated although it was mentioned - no free water bottles in the room, and the water in the fridge was much too expensive - wall at balcony was so high that it was impossible to look out when sitting

I’m very well accustomed to 5 stars Deluxe hotels, such us Gran Melia Palacio de Isora, in which I had the pleasure to stay in last year (reservation made via booking). Taking into account that Vincci Buenavista Golf and Spa in Tenerife is likewise a 5stars Deluxe hotel, I was outraged by how low even poor was the quality of the service offered. The central Vincci hotels website is generously and well describing the quality of its establishments including “gourment level” of catering. At first, the client might be well impressed, at least at the beginning, by the architecture, decoration and well maintained gardens. However, this good impression vanishes as fast as it came following the low level of the service, the reception attention, the quality of the gym and quality of catering. There is no quality and variety of food as promised on the website; the repetition of meals and standard offer are rather a “well established habit” in other words constantly repetitive with very minor variations. Furthermore, I have been more than alarmed by the arrogance of the hotel manager Mr Javier Edodey, including basic education. It is scandalous when the client request to speak to him and is not attended at all. However, the vice-manage Mr Roman Kriedemann demonstrated high professionalism in every occasion and seeks to recuperate the negligence and insufficient competence of Mr Edodey whenever he was in charge. I have also been witness of many other complains of customers unsatisfied, unattended and mistreated during my stay in Vincci Buenavista Golf and Spa in Tenerife. Therefore, I will not under any circumstances ever return or recommend Vincci Hotels but in contrary discourage any potential costumer to stay in this hotel. Since the quality, and variety of served food, appropriate service and good manners should be an integral part of such establishment.

Everything was well-maintained - remote location and friendly service. The breakfast was lovely cooked and marvellous with a beautiful view on the golf course and the staff were accommodating