Marvellous location, 10 minutes' walk to a medieval stone bridge. Traditional-style building, comfortable rooms with balcony, a view of the garden plus a terrace.

During our stay at Sina Villa Medici, Autograph Collection, we needed assistance from the concierge to book a reservation at a popular restaurant. They were incredibly friendly and provided excellent service, going above and beyond to ensure we had a memorable dining experience. The level of professionalism and attention to detail showcased by the concierge truly enhanced our stay. I highly recommend this hotel for its outstanding service and dedication to guest satisfaction.

We received a very warm welcom (Annamaria) and Concierge Staff (All) were very friendly, knowledgeable and accomodating. Our room was upgraded (thank you), a good baby cot was already present in the room when we reached, and housekeeping managed to get us an even bigger sized one on short notice.

Mainly room amenities: the fridge did not work, curtains did not close properly, there are (dangerous) nails sticking out of the wall (between entrance and room). Also, metal key is a nuisance (should be card swipe)

Excellent breakfast facilities and atmosphere.

Beautiful hotel, friendly staff, clean rooms, lovely garden, helpful concierge.

Was all great.

Around the hotel area looks like a very poor district, hotel building looks poor from outside. Location is absolutely not convenient if you are coming for shopping and sightseeing

The location, just a short walk from the Church of Santa Maria Novella, was convenient. The hotel is only about 0.5 miles away from the airport. The staff were highly trained and efficient, providing excellent service.

The restaurant here was outstanding for dinner, we both ordered wonderful dishes. We got a bathtub too. It was in a particularly good and unbeatable location with a terminus railway station nearby.

We had an amazing stay at this hotel. The staff were friendly and accommodating, and the hotel was clean with excellent facilities. The location was perfect, with easy access to transportation and walking distance to all major attractions, including the river and beautiful gardens. The breakfast was delicious and there was plenty of variety. We especially appreciated the staff who made amazing drinks for us all night.

Everything great.

It is an extremely comfortable and well run establishment. The service is excellent and nothing is too much trouble for the very professional staff.drinks and meals are expensive however.if your budget allows, it is probably the best choice in florence. The pool area is a welcome oasis after visiting the numerous tourist locations in the beautiful city of florence

The hotel was a fairly priced 5***** hotel but did not represent value for money. Poor location, ripp-off prices for breakfast....a 3*** hotel will represent a much better price for money option.

The hotel had a prime location, which made it convenient for exploring the city. It was close to popular attractions and within walking distance of public transportation. Additionally, the rooms were clean and well-maintained, ensuring a comfortable stay. The staff was friendly and provided helpful recommendations for local restaurants and sights. The hotel also had a beautiful garden and pool area, perfect for relaxation after a long day of sightseeing.

One downside was the uncomfortable beds in the rooms. It would have been more enjoyable if the beds were more cozy and supportive.

kind staff, cleanness,well internet service,nice hotel

Hotel is conveniently located, stylish (Florentine style) and quiet. Room was spacious with lots of space for clothing, etc.

Moldy fabric on walls; didn't know about comlimentary breakfast.

Property was well-organised, I loved the stay.

The rooms were brand-new and top-class with balcony and 2 bathrooms, for instance, just what was needed. The location in a very nice area was quiet and convenient and there were the main shopping center and a shopping area nearby. Had brunch in the Il Giardino, located nearby.