the standard double room didn't seem appealing on photos but it was nicely decorated and airy with 2 twin beds. there were an electric kettle and a refrigerator in the room too. the location was perfect - a few steps away from everywhere we wanted to go. besides, we was walk from a harbour and a mountain.

It features nicely decorated rooms with good bed and a balcony plus nice classic design.

The units are fancy, neat with a bathroom and unwind. The staff are easy going and extremely friendly, offer great services.

The rooms were charming and spacious, with a lovely view. The location of the hotel was perfect, right in the heart of the city. The owner/manager was friendly and down-to-earth, making us feel welcome.

The WiFi was very slow and had a weak signal, making it difficult to use. The breakfast options were limited and the staff did not communicate the need to pre-order.

Friendly welcome from owners. Beautiful room overlooking the Cathedral and square.

Close to centre of town, balcony, large room.

No breakfast, poor security, overhyped, noise from square below until midnight, uninterested/absent staff (when we arrived we had to wait 10 mins for anyone to appear to check us in and throughout our stay there was rarely anyone at reception). Overall a disappointing experience given the reviews. Not terrible, but not great either - I'm sure that there are better options in town.

This hotel is an absolute gem in the heart of Chania's old city. The location couldn't be more perfect, right next to a beautiful church and within a 5-minute walk of the Venetian harbor and the main modern shopping area. The rooms are spacious, clean, and full of character and charm. One of the highlights is the wonderful balcony, where you can unwind and enjoy the view of the famous lighthouse. The attention to detail is evident, from the flowers in the room to the nice and cozy lights. The service provided by the friendly and helpful staff is top-notch.

No negatives, everything was just perfect.

The hotel is small and perfectly placed on the main Cathedral Square. The staff were friendly, knowledgeable and always helpful. Our room was spacious and had a wonderful little balcony over the square which provided a great opportunity to watch the world go by. I would recommend this hotel to anyone wanting a base in the centre of Chania. Breakfast in the hotel was brilliant and worth every penny - we were only charged 5 euros per day. Only one further comment for the disabled - the stairs are steep and I was not aware of a lift so if climbing stairs is difficult then this might not be for you. We loved our room and stay in the Vilelmine!!!

The spacious room and the friendly staff that was ready to offer their services.

It's retro with exceptionally comfortable beds and excellent views. Plus, the location is great and brilliant, minutes from Old Venetian Harbor.

Convenient location, close to harbor, bus station, and attractions. Helpful staff, clean and spacious rooms with a small balcony overlooking a beautiful cathedral. Great value for money. Fast wifi once we selected the correct account. Definitely recommended for a future visit to the area.

Great location in old quarter on chania right next to the best gelato in the city! The staff was the most helpful ever - every restaurant recommendation was a 10 and our room overlooking the cathedral was regal and spectacular. Breakfast wS also incredible!!

Fantastic location and great views from balcony. Loved walking around the shops and old buildings surrounding hotel. Looks onto lovely open square and the old church. Nice rooms with character. Luckily they had a parking space for us in a nearby street as parking is very difficult to find in these narrow streets.

We found the beds uncomfortable as they are very hard. The double glazed windows are excellent for keeping out the noise which can be considerable in the square at night but as it got too hot in the room we had them open and definitely needed ear plugs. No hook for shower head, which we found to be common in Crete but makes washing hair difficult. Parking space a couple of streets away so if you have a lot of luggage it could be a pain.

Retro room with a perfect view over the ocean and tasteful decor. Many things to like: exceptionally comfortable bed, excellent food, incredible stuff. Location just next door to the cathedral square within a 5 minute walk of the Venetian harbour, the harbour and shops and the attached restaurant.

We loved staying at this hotel on the square overlooking the beautiful Metropolitan Church. The location is amazing; it is in the heart of the old city and walking distance to everything in the city on the coast. The hotel facilities are in excellent condition, and the cleanliness is top-notch. The staff were incredibly friendly, and the breakfast options were great.

Not one thing to complain about; it was a fantastic experience.