Universo  3 stars

Piazza Santa Maria Novella, 20, Florence, Italy, 50123  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

Located in 5.4km away from Peretola International Airport (FLR), the modern three-star hotel is set in a quiet square in central Florence in few steps away from the most important attractions.
Guests have access to the TV room.
Hotel offers 42 air-conditioned rooms with a TV and private bathroom with hair dryer.
Guests can taste some snacks and drinks in the on-site bar.
The Santa Maria Novella train station is in 300m.

Number of rooms   41.

City Center Florence - 700 ft
Airports Peretola (FLR) - 3.4 mi, Galileo Galilei (PSA) - 43.3 mi
Train Stations Santa Maria Novella Train Station - 1400 ft, Campo di Marte Station - 1.4 mi
Bus stop - 400 ft
Restaurants Da il Latini (Cuisine: Italian) - 1000 ft, Ristorante Giglio Rosso (Cuisine: Italian) - 200 ft

Rooms

General information
Hotel provides air conditioning, heating, satellite TV, private bathroom with hair dryer and complimentary toiletries. Some of the guestrooms have breathtaking views.
Room types:
Classic Room (14sqm) comes with one single bed for one person and with a simple but modern furnishing.
Double Room (15sqm) comes with double bed for two persons or one queen size bed and a private bathroom.
All children under three years stay free of charge when using existing beds.
Extra bed or baby cot is upon request and needs to be confirmed by the hotel.

Dining options

Hotel provides visitors with a free buffet breakfast.
Guests can also taste some snacks and drinks in the on-site bar.

The hotel Universo serves a buffet breakfast for free. 

Work

All public areas at hotel are equipped with wired internet access for convenience.
Fax and photocopying services are available too.

Leisure

Guests have access to a TV room.

Additional features

Pets are allowed on request. No extra charges are applied.

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Facilities

General
  • Parking
  • Safe deposit box
  • Car rental
  • Pets allowed
  • Elevator
  • Storage space
  • 24-Hour Front Desk
  • Tour desk
Internet

Hotel high-speed internet access is available in the business center and the rate is EUR 5 per hour

Guest Parking

Paid Private parking is possible on site.

Services
  • Laundry
  • Dry cleaning
Dining facilities
  • Breakfast buffet
  • Restaurant
Business facilities
  • Business center
  • Fax/photocopying
Room view
  • City view
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • Tea and Coffee Facilities
  • Cable TV
  • Satellite TV
  • Work desk
  • Hair dryer
  • Telephone
  • Mini bar
  • Shower
  • Toilet
  • Dressing area

Policies

Check-In

from  1 am

Check-Out

until  1 am

Children and extra beds
  • All children under the age of 3 may stay free of charge when using existing bedding. 
  • Older children/adults may stay at the price of EUR 30 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 
Pets

Pets are allowed on request.

Travelers’ questions & answers

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General information
Hotel provides air conditioning, heating, satellite TV, private bathroom with hair dryer and complimentary toiletries. Some of the guestrooms have breathtaking views.
Room types:
Classic Room (14sqm) comes with one single bed for one person and with a simple but modern furnishing.
Double Room (15sqm) comes with double bed for two persons or one queen size bed and a private bathroom.
All children under three years stay free of charge when using existing beds.
Extra bed or baby cot is upon request and needs to be confirmed by the hotel.

Guest Room
Check Prices
Universo Guest Room
Universo Guest Room
Universo Guest Room
Universo Guest Room
Universo Guest Room
Bed type: Double Or Twin Beds or Two Single Beds or Double Bed

Twin room (sole use)

Room facilities
    Triple Room
    Check Prices
    Universo Triple Room
    Universo Triple Room
    Universo Triple Room
    Universo Triple Room
    Universo Triple Room
    Bed type: Triple
    Room facilities
      Superior Twin Room
      Check Prices
      Universo Superior Twin Room
      Universo Superior Twin Room
      Universo Superior Twin Room
      Universo Superior Twin Room
      Universo Superior Twin Room
      Bed type: Double Or Twin Beds
      View: City view
      Room facilities

        Universo LocationWhat's nearby

        Legend
        Legend
        • Current hotel
        • Hotels nearby
        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

        Hover above the icons to see hotel photo and details.

        Click the hotel to go to the main hotel page.

        What's nearby

        What's nearby.

        The city center is in 100m.
        Basilica of San Lorenzo is in 400m.
        Basilica of Santa Maria Novella, was built in 1278 in one of the largest piazzas by the Dominican Order, is in 400m.
        Strozzi Palace, an example of civil architecture with its rusticated stone, is in 400m.
        San Marco Museum is in 800m.
        Uffizi, one of the oldest and most famous art museums of the Western world, is in 800m.
        Bargello Museum, also known as the Bargello Palace or Palazzo del Popolo (Palace of the People) is a former barracks and prison, now an art museum, is in 800m.
        Pitti Palace, vast mainly Renaissance palace in Florence, is in 900m.

        Tourist attractions
        Popular areas
        • City Center
          400 ft
        Places of interest
        • Officina Profumo Farmaceutica di Santa Maria Novella
          400 ft
        • Via Dè Tornabuoni
          1000 ft
        • Die verzwickteste Wegeskreuzung der Welt
          1000 ft
        • Baptisterio
          1400 ft
        • Catedral de Santa María del Fiore
          1400 ft
        • Campanille di Giotto
          1700 ft
        Train stations
        • Santa Maria Novella Train Station
          1000 ft
        Amusement
        • River to River. Florence Indian Film Festival
          400 ft
        • Odeon
          1000 ft
        • Cinema Gambrinus CineHall
          1400 ft
        Monuments and Landmarks
        Historical sites
        • Pallazzo Pitti
          400 ft
        • Palazzo Vecchio
          1400 ft
        • Il Duomo (Santa Maria del Fiore)
          1400 ft
        • 1700 ft
        • Piazza della Signoria
          2000 ft
        Museums
        • Palazzo strozzi
          1000 ft
        • Dante's House
          2000 ft
        • Accademia Gallery
          2000 ft

        Local Attractions

        • Piazzale Michelangelo
          1.1 mi
          Viale Michelangelo, Florence
        • Cimitero degli Inglesi (Protestant Cemetery)
          5000 ft
          Piazzale Donatello 38, Florence
        • Toscana Adventure Team
          5200 ft
          Via Santa Lucia 11, Vinci
        • Folon e il Giardino delle Rose
          5200 ft
          Viale Giuseppe Poggi, 2, Florence
        • Porta San Niccolo
          5300 ft
          Piazza Giuseppe Poggi, Florence

        Near the hotel

        • Church of Santa Maria Novella
          200 ft
          Piazza Santa Maria Novella, Florence
        • Piazza di Santa Maria Novella
          200 ft
          Santa Maria Novella, Florence
        • Museo di Santa Maria Novella
          300 ft
          Piazza Santa Maria Novella, Florence
        • MNAF: Alinari National Museum of Photography
          400 ft
          Piazza Santa Maria Novella 14r, Florence
        • Festa di San Giovanni
          400 ft
          Around historic area of Florence, Florence
        • Duomo - Cathedral of Santa Maria del Fiore
          1800 ft
          via della Canonica, 1, Florence
        • Statue of David
          2500 ft
          Galleria dell'Accademia, Florence

        Restaurants Nearby

        • Da il Latini

          73% likes this, based on 1877 reviews
          Cuisine: Italian
          Price Range: USD 27 - USD 102

          1000 ft
          Via Palchetti 6/r

          Phone: +39 055 210916

        • Ristorante Giglio Rosso

          62% likes this, based on 177 reviews
          Cuisine: Italian

          200 ft
          Via del Giglio 11/r (Via Panzani 35/r)

          Phone: +39 (0)55 211795

        • Il Grillo

          Cuisine: Italian

          200 ft
          Piazza di Santa Maria Novella 32r

          Phone: 39 055 28 24 38

        • Sabatini

          77% likes this, based on 137 reviews
          Cuisine: Italian

          300 ft
          9A Via Panzani

          Phone: 055-282-802

        • Very Good Gelateria

          Cuisine: Italian

          200 ft
          55 Via De' Panzani
        Getting there.

        Peretola International Airport (FLR) is in 5.4km.
        Galileo Galilei Airport (PSA) is in 69.5km.
        Forlì Airport (FRL) is in 81km.

        Getting around.

        The Santa Maria Novella Train Station is in 300m.
        The nearest bus stop is in 100m.
        No parking is available.

        Universo Reviews

        Guest reviews are submitted by our customers after their stay at Universo

        Average guest rating

        8.0
        out of 10
        Excellent
        Based on 469 reviews

        Rating by category:

        Value
        8.0
        Service
        7.6
        Location
        8.4
        Dining
        8.2
        Rooms
        8.2

        Individual guest reviews

        • Family with children

          Hotel staff was friendly and helpful.

          Room was half flight of stairs up/down from elevator level - as a result had to lug suitcases up and down. Bathroom was too small/inadequate for a triple room at these prices.

          • Average rating
            7.8
        • Couple

          - Location is very good - Room and bed are nice - Bathroom is well equipped with amenities.

          - hotel was having some kind of construction behind our room. It gave noises and bad view. Luckily, we had to wake up early for travel so it was not that bad. - internet costs 6 euro per day which is quite expensive but i guess it's normal price in a city like Florence.

          • Average rating
            6.2
        • Older travelers

          The location is very good.

          Staff is not very friendly. Air condition is not working and the room. Breakfast is poor. Lightning is poor in room and corridores. Sachet Hair shampoo, little amount and bad quality.

          • Average rating
            5.4
        • Family with children

          clean, quiet, comfortable

          no view, other than in "superior" rooms

          • Average rating
            8.8
        • Couple

          As it was our honeymoon trip to Florence and reception gave us a room overlooking the square. very stunning. We also liked the cleaness of the hotel room. Staffs were very kind and helpful to sort out our mosquito problems in the middle of the night.

          Our double bed was a two single bed pushed together with wheels below, it moved away when we snuggled close to each other.

          • Average rating
            8.8
        • Group of friends

          Very convenient location Nice breakfast

          Our room was very dark at night, there is not enough light to read by or for a woman to apply makeup. The computer that was there for the convenience of the guests never worked for the 4 nights we were there. It was inconvenient. .

          • Average rating
            6.4
        • Single

          Hotel is 5 min walk from the train station and the Duomo. Has AC, good size bathroom, fairly comfy beds. Rooms are smaller, but good for 2 people. Location is absolutely perfect if arriving by train and getting around city on foot.

          Breakfast room is small.

          • Average rating
            8.2
        • Couple

          The location was good, it was modern looking and clean.

          The rooms have very dim lighting and the internet was far too expensive (5 euro an hour compared to 1 euro throughout the city)

          • Average rating
            7.0
        • Family with children

          Stayed in order to go to the gp at mugello

          Not much choice at breakfast but it was ok

          • Average rating
            9.6
        • Couple

          We stayed here and would stay here again due to the location and price. We were on a budget and also wanted to have easy access to the train station and in walking distance to the sights It was also clean which was very important as well to us.

          The only thing was that the shower was tiny but it didn't bother us that much.

          • Average rating
            8.2
        • Couple

          Great location! Everything is just walking distance from the hotel. Hotel has a great look - lots of colors and youthful atmosphere.

          • Average rating
            9.2
        • Couple

          I love the location the best! and all the staffs are very helpfull!

          The ceiling of the bathroom are mouldy, felt very disgusted. And the lights are not bright enough, rooms and corridors are too dark.

          • Average rating
            6.6
        • Family with children

          Very comfortable, staff helpful,near centre of Florence and all attractions.

          • Average rating
            10.0
        • Couple

          The location to the train station and the Ponte Vecchio was good. The free breakfast was good.

          The air conditioner was broken and they couldn't fix it. The room was very dark without the option for much lighting. Someone came into our room and tried to make up our bed on our check out date despite us not having left yet.

          • Average rating
            6.2
        • Couple

          Good location for sm novella station and city walk.

          In the room there was a strange smell and lights were too less to see even switches

          • Average rating
            6.6
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        Why book with us?

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        Free cancellations
        Usually cancellations can be made without charge close to your arrival date (check policies).
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        Hotel Awards 2014

        ItalianHOTEL AWARDSHighly RecommendedFlorenceUniverso

        According to guest reviews, the hotel has been rated asHotels Recommended by Guests in Italy

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