The rooms were brand-new and practical, had smoke detectors for safety. The bed was exceptionally comfortable, and there were a flat-screen TV with cable channels, climate control and a microwave too.

Modern and practical rooms with private bathrooms and a fridge and glassware. Hypo-allergenic pillows, comfortable bed.

We had a great at this hotel: BEAUTIFUL location and accommodating staff. Stayed in a king room room, it was new-fashioned with coffee maker and a microwave, for instance.

Don’t have any issues at all.

Cozy and comfortable stay. The room was clean and well-maintained. The shower had excellent water pressure and plenty of hot water. The staff was friendly and attentive, ensuring a pleasant experience. The location was convenient, with nearby dining options. I would highly recommend On Monroe, BW Signature Collection for a great stay.

Friendly owner and very reasonable price.

Ice machine is in office instead of outside and has only a small scoop which makes it difficult to fill a cooler. Also, carpeting outside of rooms should be taking out. Rain and moisture has given them a musty/moldy smell.

The location was good for where I needed to be. The manager/owner was a decent fellow.

The carpet was filthy! Needs to be replaced or the least a good shampoo!

Newly renovated, clean rooms. Friendly staff. Comfortable beds. Ample parking. Good location. Heated toilet seat. Modern interior. Great shower pressure.

Couldn't stay longer.

Proximity to family

No soundproofing, skimpy towels, soap, flat bottom sheet comes untucked, inferior bed, grubby looking shower stall

Rate, convenience to bus line and destination

Reservation initially was wrong at checkin desk, had two nights instead of one. Caused initial confusion and delays

Loved the convenient location of the hotel, right in the heart of the city. It made exploring the area and finding restaurants and shops very easy. Additionally, the hotel had free WiFi, which was a nice bonus. We were able to stay connected and share our experiences with friends and family.

The room was run-down and in need of renovations. The furniture was broken and poorly repaired, which didn't make for a comfortable stay.

It's very good located to take the bus.

No, it's cool.

Affordable, close to the city, clean room and friendly service

Better place to sit for the continental breakfast.

I recently stayed at Hotel On Monroe for a weekend getaway. The property is nicely updated and the rooms are clean and modern. The bed was comfortable and the room was warm upon arrival. The bathroom was spacious and the shower had great pressure and hot water. The staff, especially the man who checked me in, was incredibly nice and helpful. They quickly addressed a noise issue from a neighboring room, allowing me to sleep peacefully. I would definitely stay here again and the bagged breakfast was a nice touch for my travels.

Would recommend this hotel.

Comfortable beds and close to the venue.

No records of our reservations when we arrived and the employees could barely speak English so it was a hassel figuring out our arrangements.

the whole experience was good from start to finish, would definitely recommend. the hotel property was nice with quiet and exceptionally nice location not far from rochester and fun things to do and shops. the check in was friendly and the atmosphere was quiet throughout the property.