Swanston Hotel Melbourne Grand Mercure

 4 stars
195 Swanston Street, Melbourne, Australia, 3000  show mapSave
From  US$ 173
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  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

The Swanston Hotel Melbourne Grand Mercure is conveniently positioned in the very heart of Melbourne's CBD, surrounded by the city's most busiest business and shopping sites, theatres, galleries, bars and restaurants.

Behind it's contemporary décor, The Swanston comprises nine multi-purpose public rooms, a conference center, fitness room and swimming pools.

All 200 comfortable and individually air-conditioned and heated guestrooms offer large flat-screen TVs and DVD players, and opening windows for fresh air.

Louden Kitchen & Gril modern international and local cuisine, grill menu and beverages while Cocoon Bar and Soul Café serve light meals, snacks and different beverages.

The Swanston Hotel Melbourne Grand Mercure is just 11km away from Essendon Airport, Melbourne City Heliport Airport 11km, Melbourne Airport 19km, Moorabin Airport, Laverton Airport and Laverton Aero Airport approximately 22 km away.

Number of floors   13.  Number of rooms   200.

hotel Swanston Hotel Melbourne Grand Mercure Melbourne location

The location is rich with shopping, cultural and business site spread nearby the hotel such as Federation Square, Melbourne Museum, Southbank, Crown Casino, Melbourne Central Shopping Complex and Queen Victoria Markets are all just a short walk away.

Distance to:

  • City Center - 1.6km
  • Airport Tullamarine International - 18.7km
  • Train Station: Flinders Street Station - 600 m, Parliament Train Station - 700 m
  • Underground station: Melbourne Central Station - 300 m, Flagstaff Station - 800 m

Rooms

The Swanston boasts standard rooms with queen bed, standard twin rooms with two double beds, superior king rooms and the executive suites with king bed. Additionally roll-away bedding is available on request. Each room comes equipped with tea and coffee facilities, ironing facilities, hair dryer, mini-bar, microwave and in-room safe. Connecting rooms are available on request.

Dining options

Breakfast buffet offering fresh fruits, yoghurt, cereals, a bakery station and a selection of classic hot dishes is available daily from 6.30am to 10.30am at the Louden Kitchen & Grill.

The in-house Louden Kitchen & Grill invites for contemporary, casual dining along with the cosmopolitan streetscape of famous Little Bourke Street and taste home-style cuisine, healthy grill menu, delightful sauces, quality wine list for dinner from 6pm to 9.30pm.

Cocoon Bar on the mezzanine level has a great selection of local, imported and craft beers, wines from some of regional Victoria’s best wineries, traditional and creative cocktail list daily from 4pm till midnight.

Soul Cafe located on Swanston Street offers tasty premium Genovese blend coffee or light snacks from 7am till late on Monday to Friday and from 8am till late on Saturday and Sunday.

All visitors are offered a full breakfast for a fee. 

Work

The business corner at the hotel provides nine multi-purpose rooms each arranged with climate controls and last word audiovisual equipment.

Either conference centre on level 15 is a spacious, naturally lit venue with amazing views over Melbourne’s city skyline.

It’s the perfect place to hold business dinners and drinks in the evening, for product launches and cocktail parties.

Leisure

A fitness center is available at the Swanston Hotel Melbourne Grand Mercure and there are also outdoor and indoor swimming pools with beach.

Additional features

Child care is available at the Swanston on request.

Facilities

General
  • Parking (fee required)
  • Car rental
  • Currency exchange
  • Elevator
  • 24-Hour Front Desk
  • Airport shuttle
  • Tour desk
  • Concierge desk
  • Bus parking
  • ATM/Cash machine
Internet

Wireless internet is available in public areas for additional charge

Hotel high-speed internet access is available in public areas for additional charge

Guest Parking

Paid Private parking is possible at a location nearby.

Activities
  • Spa & wellness center
Services
  • Dry cleaning
  • Butler service
Dining facilities
  • Breakfast
  • Breakfast buffet
  • Bar
  • Restaurant
  • Bar/Lounge
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
  • Internet Access
Meeting facilities
  • Conference facilities
  • Meeting room
Children's facilities
  • Child care
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
  • Wheel chair access
Leisure and relaxation facilities
  • Swimming pool
  • Indoor swimming pool
  • Exercise gym
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • In-room safe
  • Mini bar
  • Hair dryer

Policies

Check-In

from  2 pm

Check-Out

until  11 am

Pets

Pets are not allowed

Children and extra beds
  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay for free. 
  • Older children/adults may stay at the price of AUD 60.00 per night/person for extra beds. 
  • Maximum capacity of extra beds in a room is 1. 

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Rooms and availability

The Swanston boasts standard rooms with queen bed, standard twin rooms with two double beds, superior king rooms and the executive suites with king bed. Additionally roll-away bedding is available on request. Each room comes equipped with tea and coffee facilities, ironing facilities, hair dryer, mini-bar, microwave and in-room safe. Connecting rooms are available on request.

Executive Suite

King Size Bed or Double Bed

The Swanston Hotel Melbourne Grand Mercure Executive Suite
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The Swanston Hotel Melbourne Grand Mercure Executive Suite
    Superior Double Room

    King Size Bed or Double Bed

    The Swanston Hotel Melbourne Grand Mercure Superior Double Room
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    The Swanston Hotel Melbourne Grand Mercure Superior Double Room
      Standard Double Room

      Double Bed or Queen Size Bed or King Size Bed

      The Swanston Hotel Melbourne Grand Mercure Standard Double Room
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      The Swanston Hotel Melbourne Grand Mercure Standard Double Room
        Standard Triple Room

        Triple

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        Double Room

        Double Bed or Queen Size Bed or King Size Bed

        The Swanston Hotel Melbourne Grand Mercure Double Room
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        The Swanston Hotel Melbourne Grand Mercure Double Room
          Standard Room

          Double Beds or Double Bed

          The Swanston Hotel Melbourne Grand Mercure Standard Room
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          The Swanston Hotel Melbourne Grand Mercure Standard Room
            Twin Room

            Twin Beds or Two Single Beds or Two Queen Size Beds

            The Swanston Hotel Melbourne Grand Mercure Twin Room
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            The Swanston Hotel Melbourne Grand Mercure Twin Room
              Superior Room

              The Swanston Hotel Melbourne Grand Mercure Superior Room
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              The Swanston Hotel Melbourne Grand Mercure Superior Room

              The Swanston Hotel Melbourne Grand Mercure LocationWhat's nearby

              Legend
              Legend
              • Current hotel
              • Hotels nearby
              • Airports
              • Underground Railway Stations
              • Train Stations
              • Parks
              • Attractions for Tourists
              • Museums
              • Convention Centers
              • Stadiums
              • Food and meals
              • General

              Hover above the icons to see hotel photo and details.

              Click the hotel to go to the main hotel page.

              What's nearby

              What's nearby.

              The Swanston is close to major cities around like downtown Melbourne 420m, Collingwood 2.2km, South Melbourne 2.3km, South Yarra 2.8km, Port Melbourne 3.6km, Fitzroy 3.7km, Cremorne 3.8km, Richmond 3.8km, Prahran 5.1km, Brunswick 5.2km, Saint Kilda 5.3km, Ascot Vale 5.4km, Yarraville 5.7km, Footscray 5.9 km, and Northcote 6km away.

              Attractions for Tourists
              • Melbourne Aquarium
                400 m
              • RMIT Gallery
                400 m
              • 500 m
              • Federation Square
                600 m
              • Eureka Tower
                900 m
              Popular areas
              • Southbank Promenade
                700 m
              General
              • Old Treasury Building
                800 m
              • Eureka Skydeck
                900 m
              • observations deck
                900 m
              • Rialto Tower Observation Deck
                900 m
              Train Stations
              • Flinders Street Station
                500 m
              • Flagstaff Train Station
                700 m
              • Parliament Train Station
                700 m
              • Southern Cross Station
                1.1km
              Convention Centers
              • Hamer Hall
                800 m
              Monuments and Landmarks
              • Parliament House
                700 m
              Theaters
              • Her Majesty's Theatre
                400 m
              • Forum Theatre
                500 m
              • Regent Theatre
                600 m
              • Princess Theatre
                600 m
              Gallery
              • State Library of Victoria
                300 m
              • Royal Exhibition Building
                1.0km
              • Melbourne Arts Centre
                1.1km
              Underground Railway Stations
              • Melbourne Central Station
                300 m
              • Flagstaff Station
                800 m

              Local Attractions

              • Melbourne & Olympic Parks
                1.5km
                Batman Avenue, Melbourne
              • Australian Centre for Contemporary Art
                1.5km
                111 Sturt Street, Melbourne
              • Docklands Stadium
                1.6km
                740 Bourke Street, Melbourne
              • Melbourne Cricket Ground (MCG)
                1.8km
                Yarra Park, Jolimont, Melbourne
              • Sidney Myer Music Bowl
                1.6km
                Alexandra Ave, Melbourne

              Near the hotel

              • Bourke Street Mall and Melbourne's Central
                70 m
                FromElizabeth Street to Exhibition Street, Melbourne
              • Golden Mile Heritage Trail
                140 m
                Federation Square, Melbourne
              • Block Arcade
                310 m
                282 Collins St., Melbourne
              • Melbourne Town Hall
                270 m
                Corner Swanston Street and Collins Street, Melbourne
              • Flight Experience
                270 m
                Shop 9, QV Shopping Centre, Melbourne
              • St. Francis Church
                280 m
                326 Lonsdale Street, Melbourne
              • State Library of Victoria
                340 m
                328 Swanston Street, Melbourne

              Restaurants Nearby

              • Soul Cafe

                58% likes this, based on 40 reviews
                Food: Coffee Shop

                20 m
                195 Swanston St

                Phone: 03 9663 4711

              • Yoyogi

                Price Range: USD 4 - USD 18

                30 m
                211-213 Swanston Street

                Phone: 96637266

              • Dainty Sichuan

                73% likes this, based on 32 reviews
                Food: Chinese

                20 m
                Level 2
              • Golden Orchids

                64% likes this, based on 39 reviews
                Food: Malaysian

                40 m
                Little Bourke Street

                Phone: 03 9663 1101

              • GoGo Sushi

                52% likes this, based on 38 reviews
                Food: Sushi

                30 m
                212 Swanson St
              Getting there.

              The tram station is just steps away from the hotel and will take you to the major shopping and entertainment hotspots such as St Kilda, Chapel St, Bridge Rd and Brunswick St.

              Getting around.

              The Skybus Airport Shuttle transfers, car rental and car parking at 265 Little Bourke Street are available at the hotel while self-parking car park is located in the QV Complex, one block from the hotel on the corner of Swanston and Lonsdale Streets. The QV Complex has three entrances to its carpark - from Lonsdale, Little Lonsdale or Russell Street.

              The hotel is approximately 30 minutes drive from Melbourne Tullamarine Airport.

              Flinders Street Railway Station is a short walk down Swanston Street while other public transport stops are just across from the hotel.

              The Swanston Hotel Melbourne Grand Mercure Reviews

              Guest reviews are submitted by our customers after their stay at The Swanston Hotel Melbourne Grand Mercure

              Average guest rating

              3.8
              out of 5
              Excellent
              Based on 62 reviews

              Rating by category:

              Value
              3.7
              Dining
              4.1
              Location
              4.5
              Rooms
              3.7
              Service
              3.5

              Individual guest reviews

              • Great location for our needs and comfortable Hotel. The staff were very polite, the concierge was extremely helpful and i liked the fact that our room had a bigger window. Food was very tasty.

                False advertising re the cost of breakfast.

                My rating for the hotel:

                • Average rating
                  4.1
                • Location
                  4
                • Rooms
                  4
                • Service
                  4
                • Value
                  4
                • Dining
                  4
              • Excellent location on swanston street and great hotel. Good rates and friendly helpful staff. Very clean, large comfortable room and lots of nice restaurants.

                The furniture was dusty and there was mould in the showers.

                My rating for the hotel:

                • Average rating
                  4.5
                • Location
                  5
                • Rooms
                  4
                • Service
                  5
                • Value
                  4
              • The location is fantastic, hotel is clean and the staff are always approachable, friendly and informative. Rooms are large and comfortable.

                Shower rose was way too low.

                My rating for the hotel:

                • Average rating
                  4.5
                • Location
                  4
                • Rooms
                  4
                • Service
                  5
                • Value
                  5
              • The location was perfect, all staff were very friendly and made us feel very welcome, the rooms were very clean and comfortable. Breakfast was very good and the concierge was very helpful.

                Very poor value for money and window difficult to open/. The bar closed to early, the pillows a bit hard and the swimming pool was much smaller than the photo indicated not the size to do any laps.

                My rating for the hotel:

                • Average rating
                  4.0
                • Location
                  5
                • Rooms
                  5
                • Service
                  5
                • Value
                  4
                • Dining
                  2
              • The location is very good, tram just out the front too and the hotel is well located in the CBD for transport. Staff are efficient and friendly, bathroom is clean. Loved the pool on the top floor and the buffet breakfast.

                No views from our room unless you like old roofs and aircon plants, shower is practically dangerous.

                My rating for the hotel:

                • Average rating
                  4.3
                • Location
                  4
                • Rooms
                  4
                • Service
                  5
                • Value
                  4
              • Clean, quiet, great location and handy to trams. Good value for money, all at a really reasonable price and all very clean, furnished in a modern style. Just a ten minute walk to vic markets, the staff can be varied and the room is bigger than I expected for the superior as well as the standard room.

                Pool area small, reception desk very busy at peak times and very poor quality. Bad service and old tv. Mini bar could be better.

                My rating for the hotel:

                • Average rating
                  4.0
                • Location
                  5
                • Rooms
                  4
                • Service
                  3
                • Value
                  4
              • The location was fairly good, the quality of the rooms was extreamly poor for 4 and the price was excellent. Staff were always friendly and helpful and bed was comfortable. Tour desk was great and breakfast was fresh. The pool was really nice too.

                Not much attention from concierge, bathrooms not convenient and our Mini Bar fridge was very noisy and annoying. Coffee was ridiculously low.

                My rating for the hotel:

                • Average rating
                  3.6
                • Location
                  3
                • Rooms
                  4
                • Service
                  4
                • Value
                  4
                • Dining
                  4
              • Location is handy, the hotel is modern and clean, staff couldn't have been more helpful and friendly. The rooms are good , food reasonably priced and fantastic.

                My rating for the hotel:

                • Average rating
                  4.1
                • Location
                  4
                • Rooms
                  3
                • Service
                  5
                • Value
                  4
              • Very handy to CBD and attractions, great hotel, the staff were efficient, courteous and friendly. The room was clean and adequate for our needs.

                My rating for the hotel:

                • Average rating
                  4.3
                • Location
                  5
                • Rooms
                  3
                • Service
                  4
                • Value
                  5
              • Loved the location and Melbourne Central. Friendly and helpful staff, large rooms. Melbournes great restaurants.

                My rating for the hotel:

                • Average rating
                  4.8
                • Location
                  5
                • Rooms
                  4
                • Service
                  5
                • Value
                  5
              • Central location very convenient to city centre, great Melbourne getaway and all staff we met were fine, and check in and check out were efficient. Our room was very quiet.

                My rating for the hotel:

                • Average rating
                  4.5
                • Location
                  4
                • Rooms
                  5
                • Service
                  5
                • Value
                  5
              • Great location cocoon bar and finally, an Accor Hotel that has friendly staff. The service is average, you just check in, and go to your room.

                My rating for the hotel:

                • Average rating
                  3.6
                • Location
                  4
                • Rooms
                  4
                • Value
                  3
              • Excellent central location for all restaurants and great value. Extremely pleasant and helpful staff, spacious rooms, cereal and warm tea.

                My rating for the hotel:

                • Average rating
                  5.0
                • Location
                  5
                • Rooms
                  5
                • Service
                  5
                • Value
                  5
              • Central location and really nice hotel. Very friendly and helpful staff, very spacious room, great buffet breakfast. Generally good facilities.

                My rating for the hotel:

                • Average rating
                  4.0
                • Location
                  4
                • Rooms
                  3
                • Service
                  4
                • Value
                  4
                • Dining
                  5
              • Excellent location, great stay and the staff were attentive and the service was quick. Room was very clean.

                My rating for the hotel:

                • Average rating
                  4.1
                • Location
                  5
                • Rooms
                  5
                • Service
                  2
                • Value
                  5
              Show more reviews

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