Swanston Hotel Melbourne Grand Mercure
-37.813054, 144.9651314 stars195 Swanston Street, Melbourne, Australia, 3000
Overview
The Swanston Hotel Melbourne Grand Mercure is conveniently positioned in the very heart of Melbourne's CBD, surrounded by the city's most busiest business and shopping sites, theatres, galleries, bars and restaurants.Behind it's contemporary décor, The Swanston comprises nine multi-purpose public rooms, a conference center, fitness room and swimming pools.
All 200 comfortable and individually air-conditioned and heated guestrooms offer large flat-screen TVs and DVD players, and opening windows for fresh air.
Louden Kitchen & Gril modern international and local cuisine, grill menu and beverages while Cocoon Bar and Soul Café serve light meals, snacks and different beverages.
The Swanston Hotel Melbourne Grand Mercure is just 11km away from Essendon Airport, Melbourne City Heliport Airport 11km, Melbourne Airport 19km, Moorabin Airport, Laverton Airport and Laverton Aero Airport approximately 22 km away.
Number of floors 13. Number of rooms 200.

The location is rich with shopping, cultural and business site spread nearby the hotel such as Federation Square, Melbourne Museum, Southbank, Crown Casino, Melbourne Central Shopping Complex and Queen Victoria Markets are all just a short walk away.
Distance to:
- City Center - 1.6km
- Airport Tullamarine International - 18.7km
- Train Station: Flinders Street Station - 600 m, Parliament Train Station - 700 m
- Underground station: Melbourne Central Station - 300 m, Flagstaff Station - 800 m
Rooms
The Swanston boasts standard rooms with queen bed, standard twin rooms with two double beds, superior king rooms and the executive suites with king bed. Additionally roll-away bedding is available on request. Each room comes equipped with tea and coffee facilities, ironing facilities, hair dryer, mini-bar, microwave and in-room safe. Connecting rooms are available on request.
Availability
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Executive Suite
King Size Bed |
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Superior Double Room
King Size Bed |
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Standard Single Room
One Single Bed or Triple |
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Standard Double Room
Queen Size Bed |
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Standard Room
Double Beds |
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Standard Twin Room
Two Single Beds or Triple |
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Dining options
Breakfast buffet offering fresh fruits, yoghurt, cereals, a bakery station and a selection of classic hot dishes is available daily from 6.30am to 10.30am at the Louden Kitchen & Grill.
The in-house Louden Kitchen & Grill invites for contemporary, casual dining along with the cosmopolitan streetscape of famous Little Bourke Street and taste home-style cuisine, healthy grill menu, delightful sauces, quality wine list for dinner from 6pm to 9.30pm.
Cocoon Bar on the mezzanine level has a great selection of local, imported and craft beers, wines from some of regional Victoria’s best wineries, traditional and creative cocktail list daily from 4pm till midnight.
Soul Cafe located on Swanston Street offers tasty premium Genovese blend coffee or light snacks from 7am till late on Monday to Friday and from 8am till late on Saturday and Sunday.
All visitors are offered a full breakfast for a fee.
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Work
The business corner at the hotel provides nine multi-purpose rooms each arranged with climate controls and last word audiovisual equipment.
Either conference centre on level 15 is a spacious, naturally lit venue with amazing views over Melbourne’s city skyline.
It’s the perfect place to hold business dinners and drinks in the evening, for product launches and cocktail parties.
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Leisure
A fitness center is available at the Swanston Hotel Melbourne Grand Mercure and there are also outdoor and indoor swimming pools with beach.
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Additional features
Child care is available at the Swanston on request.
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Facilities
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Wireless internet is available in public areas Hotel high-speed internet access is available in public areas |
| Guest Parking | Private hotel parking is possible at a location nearby and the rate is . |
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Guest feedback
Read hotel reviews- In addition cocoon staff - all excellent thanks, room is great and the breakfast is average at best.
- The Location was the best in town and the quality of the rooms was extreamly poor for 4.
- The location was very central and this hotel provided a large room.
Excellent
Policies
| Check-In | from 2 pm |
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| Check-Out | until 11 am |
| Children and extra beds |
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| Pets | Pets are not allowed |
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From $181
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What's nearby?
The Swanston is close to major cities around like downtown Melbourne 420m, Collingwood 2.2km, South Melbourne 2.3km, South Yarra 2.8km, Port Melbourne 3.6km, Fitzroy 3.7km, Cremorne 3.8km, Richmond 3.8km, Prahran 5.1km, Brunswick 5.2km, Saint Kilda 5.3km, Ascot Vale 5.4km, Yarraville 5.7km, Footscray 5.9 km, and Northcote 6km away.
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Getting there
The tram station is just steps away from the hotel and will take you to the major shopping and entertainment hotspots such as St Kilda, Chapel St, Bridge Rd and Brunswick St.
Getting around
The Skybus Airport Shuttle transfers, car rental and car parking at 265 Little Bourke Street are available at the hotel while self-parking car park is located in the QV Complex, one block from the hotel on the corner of Swanston and Lonsdale Streets. The QV Complex has three entrances to its carpark - from Lonsdale, Little Lonsdale or Russell Street.
The hotel is approximately 30 minutes drive from Melbourne Tullamarine Airport.
Flinders Street Railway Station is a short walk down Swanston Street while other public transport stops are just across from the hotel.
Availability
Guaranteed lowest rates
Swanston Grand Mercure Reviews
Guest reviews are submitted by our customers after their stay at Swanston Grand Mercure
Average guest rating:
3.8Based on 61 reviews
- Location 4.6
- Rooms 3.8
- Service 3.5
- Value 3.7
- Dining 4.0
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews.
- Page 1 of 5
- Next page
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Swanston Hotel Melbourne Grand Mercure
Average rating: 4.1
My room was very nice and overlooked the city, the location was fantastic an dthe hotel was great.
The furniture was dusty and there was mould in the showers, coffee was ridiculously low.
My ratings for this hotel are:
- 5 Location
- 2 Rooms
- 5 Value
- 4 Dining
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Swanston Hotel Melbourne Grand Mercure
Average rating: 4.3
Great location, good view of city, the hotel staff were very friendly and helpful, rooms were clean and tidy, as was the bathroom.
My ratings for this hotel are:
- 4 Location
- 4 Rooms
- 5 Value
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Swanston Hotel Melbourne Grand Mercure
Average rating: 5.0
Absolutely perfect location, this place was better the second time around and our room was large and very tidy and clean.
My ratings for this hotel are:
- 5 Location
- 5 Rooms
- 5 Value
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Swanston Hotel Melbourne Grand Mercure
Average rating: 4.8
Overall an excellent hotel and staff friendly. Lovely spacious and clean room.
Pool area small and reception desk very busy at peak times.
My ratings for this hotel are:
- 5 Location
- 5 Rooms
- 5 Service
- 5 Value
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Swanston Hotel Melbourne Grand Mercure
Average rating: 4.3
Wow, a cool place and s excellent service. Very nice large rooms and Melbournes great restaurants.
My ratings for this hotel are:
- 4 Rooms
- 5 Service
- 4 Value
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Swanston Hotel Melbourne Grand Mercure
Average rating: 4.3
Overall 's a fantastic place, friendly, helpful staff and the room had recently been redone and was spotless.
My ratings for this hotel are:
- 5 Rooms
- 4 Service
- 4 Value
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Swanston Hotel Melbourne Grand Mercure
Average rating: 4.8
Our welcome was warm an inviting and the room was very spacious , as was the bathroom.
My ratings for this hotel are:
- 5 Rooms
- 5 Value
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Swanston Hotel Melbourne Grand Mercure
Average rating: 4.3
A wonderful stay in a vibrant city and great staff. Lovely beds.
My ratings for this hotel are:
- 5 Rooms
- 3 Service
- 5 Value
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Swanston Hotel Melbourne Grand Mercure
Average rating: 3.9
Excellent service there and nice bathroom.
My ratings for this hotel are:
- 5 Rooms
- 3 Service
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Swanston Hotel Melbourne Grand Mercure
Average rating: 4.2
Central location very convenient to city centre, really nice hotel and reception and concierge staff very helpful. Clean and comfortable room, excellent buffet breakfast. Great facilities.
My ratings for this hotel are:
- 4 Location
- 4 Rooms
- 4 Service
- 4 Value
- 5 Dining
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Swanston Hotel Melbourne Grand Mercure
Average rating: 4.5
Fantastic central location to great shopping and restaurants, i liked the decor of the room, price were good and the staff were very friendly and helpful. Bed and pillows were comfy.
My ratings for this hotel are:
- 5 Location
- 4 Rooms
- 4 Service
- 4 Value
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Swanston Hotel Melbourne Grand Mercure
Average rating: 4.5
Location is great and excellent Hotel in the middle of Swanston Street. Staff are efficient and friendly, the rooms are good , food reasonably priced and fantastic.
My ratings for this hotel are:
- 5 Location
- 3 Rooms
- 5 Service
- 5 Value
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Swanston Hotel Melbourne Grand Mercure
Average rating: 4.1
Loved the location, Melbourne Central and the staff were attentive and the service was quick. Our room was very quiet.
My ratings for this hotel are:
- 5 Location
- 5 Rooms
- 2 Service
- 5 Value
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Swanston Hotel Melbourne Grand Mercure
Average rating: 5.0
Very handy to CBD and attractions, great Hotel/Location, all staff we met were fine, and check in and check out were efficient. The rooms were very clean and comfortable.
My ratings for this hotel are:
- 5 Location
- 5 Rooms
- 5 Service
- 5 Value
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Swanston Hotel Melbourne Grand Mercure
Average rating: 4.5
Excellent central location for all restaurants, great value and the staff were efficient, courteous and friendly. I liked the fact that our room had a bigger window.
My ratings for this hotel are:
- 5 Location
- 4 Rooms
- 4 Service
- 5 Value
- Page 1 of 5
- Next page
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