The Ritz-Carlton, Santiago  5 stars

Calle El Alcalde No. 15, Las Condes, Santiago, Chile  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Editorial review:

The Ritz group is synonymous with quality, and this resort does not fail to meet that standard: located in a residential area in El Golf, within walking distance of ritzy boutiques, this modern hotel has it all. Spacious rooms with every amenity imaginable, top-flight beds and heavenly bathrooms, combined with a wonderful glass-domed rooftop swimming pool, a bar offering a whopping 365 Chilean wines and fantastic dinning including a chocolate buffet for dessert.

Verified Reviews:

  • Beds very comfortable - Breakfast was extra pay, but very tasty - Nice hotel
  • Sumptuous bed sheets - Great bathroom - Good shower pressure
  • Rooftop pool - Stunning views - Rooms are ok
  • Wonderful hotel - Beds are to die for - Service is impecable
  • Plush mattress and down comforters - Right beside subway station

Overview

The exquisite Ritz Carlton offers classic accommodation overlooking Andes Mountains. Since 2003, it has been a prominent hotel in the tourist center of Santiago.

Rooms

Ritz Carlton features 205 rooms across 15 floors. Some of the rooms offer stunning views of the city center. They provide bathrooms with a bathtub, a walk-in shower and bathrobes.

Eat

At the Estro restaurant guests can try regional cuisine. The traditional bar serves a selection of whiskies.

A full breakfast is served at affordable prices. 

Work

Guests can use housekeeping, 24-hour reception and 24-hour room service as well as parking, a safe deposit box.

Relax

Guests can find an indoor swimming pool, a rooftop pool and a golf course and make use of Jacuzzi, a health club and a steam room on the premises. A gym, fitness classes are provided in the on-site fitness center.

Internet

Wireless internet is available in public areas for additional charge

Hotel high-speed internet access is available in the hotel rooms for additional charge

Guest Parking

Paid Private parking is possible on site.

Number of floors   15.  Number of rooms   205.

Location

Within minutes to the tourist district, in the vicinity of Patio Bellavista, Bisquertt Winery and Parque Araucano en las Condes. La Parva Ski Resort, Paseo de las Esculturas and Costanera Center are 5 minutes away.

Getting around.

A 10-minute walk will take you to Alcántara subway station. 15km to the Los Cerrillos airport.

Distance to:

  • City Center - 2.9km
  • Airport: Los Cerrillos - 12.4km, Arturo Merino Benitez - 17.9km
  • Underground station: Tobalaba - 700 m, Los Leones - 1.5km

Policies

Check-In

from  3 pm

Check-Out

until  12 pm

Children and extra beds
  • One child under the age of 13 may stay free of charge when using existing bedding. 
  • One child under the age of 3 may stay for free. 
  • There are no extra beds provided in a room. 
Pets

Pets are not allowed

Facilities

General
  • Parking
  • Car rental
  • Currency exchange
  • Elevator
  • Tour desk
  • 24-Hour Front Desk
  • Concierge desk
Activities
  • Spa & wellness center
Services
  • Dry cleaning
  • Laundry
  • Massage services
  • Shops/Commercial Services
Dining facilities
  • Breakfast
  • Breakfast buffet
  • Bar
  • Restaurant
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
Meeting facilities
  • Conference facilities
  • Meeting room
  • Meeting/banquet facilities
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Swimming pool
  • Indoor swimming pool
  • Sauna
  • Whirlpool
  • Steam bath
  • Jacuzzi
  • Exercise gym
  • Fitness center
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • Mini bar
  • Hair dryer
  • In-room safe
  • Analog data port
  • Terrace
  • Satellite TV
  • Radio

Do you manage this property? Add your hotel to drive more sales or use badges to increase conversion rate at your website.

Deluxe Twin Room

City view

Two Single Beds or Double Bed or 1 King or 2 Double - 39m2

The Ritz-Carlton, Santiago Deluxe Twin Room
Check Prices
The Ritz-Carlton, Santiago Deluxe Twin Room
The Ritz-Carlton, Santiago Deluxe Twin Room
The Ritz-Carlton, Santiago Deluxe Twin Room

430 square feet

    Executive Suite

    City view

    King Size Bed - 59m2

    The Ritz-Carlton, Santiago Executive Suite
    Check Prices
    The Ritz-Carlton, Santiago Executive Suite
    The Ritz-Carlton, Santiago Executive Suite
    The Ritz-Carlton, Santiago Executive Suite

    645 square feet

      Junior Suite

      City view

      1 King or 2 Double - 49m2

      The Ritz-Carlton, Santiago Junior Suite
      Check Prices
      The Ritz-Carlton, Santiago Junior Suite

      538 square feet

        Club Room

        Check Prices
        Executive Suite

        King Size Bed - 60m2

        The Ritz-Carlton, Santiago Executive Suite
        Check Prices
        The Ritz-Carlton, Santiago Executive Suite
          Deluxe Room

          1 King or 2 Double - 40m2

          The Ritz-Carlton, Santiago Deluxe Room
          Check Prices
          The Ritz-Carlton, Santiago Deluxe Room
            Presidential Suite

            King Size Bed - 180m2

            The Ritz-Carlton, Santiago Presidential Suite
            Check Prices
            The Ritz-Carlton, Santiago Presidential Suite
              Double Room

              City view

              Double Bed

              The Ritz-Carlton, Santiago Double Room
              Check Prices
              The Ritz-Carlton, Santiago Double Room
              Club Double Room

              Double Bed

              Check Prices
              Club Club Level Double Room

              Double Bed

              Check Prices
              Club Level Room

              1 King or 2 Double - 40m2

              The Ritz-Carlton, Santiago Club Level Room
              Check Prices
              The Ritz-Carlton, Santiago Club Level Room
                Club Level Double Room

                Double Bed

                The Ritz-Carlton, Santiago Club Level Double Room
                Check Prices
                The Ritz-Carlton, Santiago Club Level Double Room
                Suite

                City view

                King Size Bed

                The Ritz-Carlton, Santiago Suite
                Check Prices
                The Ritz-Carlton, Santiago Suite

                The Ritz-Carlton, Santiago LocationWhat's nearby

                Legend
                Legend
                • Current hotel
                • Hotels nearby
                • Airports
                • Underground Railway Stations
                • Train Stations
                • Parks
                • Attractions for Tourists
                • Museums
                • Convention Centers
                • Stadiums
                • Food and meals
                • General

                Hover above the icons to see hotel photo and details.

                Click the hotel to go to the main hotel page.

                What's nearby

                Popular areas
                • Providencia Neighborhood
                  1.8km
                • City Center
                  2.8km
                • Bellavista Neighborhood
                  4.1km
                General
                Shopping Areas
                • Parque Arauco Mall
                  2.2km
                Underground Railway Stations
                • Tobalaba
                  600 m
                • Los Leones
                  1.4km
                • Pedro de Valdivia
                  1.9km
                • Manuel Montt
                  2.6km
                • Salvador
                  3.4km
                • Baquedano
                  4.2km
                • Cerro Blanco
                  4.6km

                Local Attractions

                • Parque Bicentenario
                  1.8km
                  SantiagoChile
                • Nueva Costanera
                  2.0km
                  Nueva Costanera, Santiago
                • Parque Araucano en las Condes
                  2.1km
                  Av. Presidente Riesco 5330, Las Condes, Santiago
                • Museo de la Moda
                  2.2km
                  Santiago 4562Chile
                • Bisquertt Winery
                  2.3km
                  Colchagua Valley, Parque Nacional Vicente Perez Rosales

                Near the hotel

                • Paseo de las Esculturas
                  90 m
                  La Pastora, zwischen Goyenochea und Apoquinda, Santiago
                • Isidora Goyenechea
                  350 m
                  Isidora Goyenechea Ave., Santiago
                • La Parva Ski Resort
                  610 m
                  Av. El Bosque Norte 0177 2do. Piso, Santiago
                • Costanera Center
                  1.0km
                  SantiagoChile
                • SubCentro Las Condes
                  1.1km
                  Apoquindo 4400, Santiago

                Restaurants Nearby

                • ADRA - HOTEL RITZ

                  81% likes this, based on 41 reviews

                  0 m

                • Pardo's Chiken

                  61% likes this, based on 48 reviews
                  Food: Peruvian
                  Price Range: USD 8 - USD 20

                  20 m

                • Tiramisu

                  84% likes this, based on 776 reviews
                  Price Range: USD 2 - USD 22

                  270 m

                  Phone: 519 4900

                • Arola

                  60% likes this, based on 24 reviews
                  Food: Tapas

                  40 m
                  Calle El Alcalde No. 15, Las Condes

                  Phone: 56024708585

                • Estro

                  82% likes this, based on 50 reviews
                  Food: Cajun & Creole

                  40 m
                  Calle El Alcalde No. 15, Las Condes

                  Phone: 56024708585

                The Ritz-Carlton, Santiago Reviews

                Guest reviews are submitted by our customers after their stay at The Ritz-Carlton, Santiago

                Average guest rating

                9.2
                out of 10
                Exceptional
                Based on 65 reviews

                Rating by category:

                Location
                9.0
                Rooms
                9.1
                Service
                8.7
                Value
                8.6
                Dining
                0.0

                Individual guest reviews

                • Many good restaurants within easy walking distance, and close to the metro, breakfast in this hotel is a wonderful buffet. The staff is quite helpful and the room's are well furnished and spotless. The rooftop pool is beautiful.

                  My rating for the hotel:

                  • Average rating
                    8.8
                  • Location
                    10
                  • Rooms
                    10
                  • Service
                    9
                  • Value
                    6
                • Great location and wonderful hotel. The service was excellent and the bed was incredibly comfortable the staff were mainly fantastic. The food selection was superb.

                  My rating for the hotel:

                  • Average rating
                    9.6
                  • Rooms
                    9
                  • Service
                    10
                  • Value
                    10
                • The pool has a great view of the city and the andes, the Ritz Carlton in Santiago is EXCELLENT, the staff is very helpful. Room service is very good.

                  My rating for the hotel:

                  • Average rating
                    10.0
                  • Rooms
                    10
                  • Service
                    10
                  • Value
                    10
                • The bar and lounge areas are welcoming as are the staff, in walking distance to the hotel is an abundance of excellent restaurants, the rooms are quiet and the beds superb. Breakfast is quite good and as mentioned before, the gym, spa and pool is wonderful.

                  My rating for the hotel:

                  • Average rating
                    9.4
                  • Rooms
                    10
                  • Service
                    8
                  • Value
                    10
                • Rooms were very comfortable, great view, the hotel was classic 5 star luxury as you would expect and the staff were accommodating and sweet. Our bedroom was super too, the breakfast and the food all around was excellent.

                  My rating for the hotel:

                  • Average rating
                    9.6
                  • Location
                    10
                  • Rooms
                    10
                  • Service
                    10
                  • Value
                    8
                • Location albeit not in the downtown area was great and the car service from the hotel was excellent. The staff were superb, the pool and hot tub on the 15th floor was also remarkable, the coffee, especially, was the worst we ever had in our life.

                  Back 3 pm room was not tide up and breakfast was awful.

                  My rating for the hotel:

                  • Average rating
                    9.2
                  • Location
                    10
                  • Rooms
                    9
                  • Service
                    10
                  • Value
                    8
                • Beautiful common areas, excellent Hotel and great service for a great price. Our room was spacious, the pool, gym and restaurant were wonderful.

                  The waiting staff are young , untrained and inexperienced.

                  My rating for the hotel:

                  • Average rating
                    9.2
                  • Location
                    10
                  • Rooms
                    10
                  • Service
                    7
                  • Value
                    10
                • Location in the newer part of Santiago the swimming pool the friendly staff afternoon tea, the hotel must have the best bellmen and concierge in town, service was perfect as is expected in a Ritz Carlton. The rooms are ok, the beds very comfortable, breakfast is great.

                  Unimpressive lobby normally decorated very low ceiling.

                  My rating for the hotel:

                  • Average rating
                    8.8
                  • Location
                    10
                  • Rooms
                    10
                  • Service
                    10
                  • Value
                    5
                • The location is awesome, the hotel is very pleasant and the lobby lounge is very comfortable. Staff is very friendly and room is spacious. Breakfast is good and the spa on the roof is simply amazing.

                  Ridiculous service.

                  My rating for the hotel:

                  • Average rating
                    7.8
                  • Location
                    10
                  • Rooms
                    5
                  • Service
                    6
                  • Value
                    10
                • An excellent location for sightseeing, a beautiful hotel and for the price we paid and the problems we had, no way. Concierge and front lobby staff and bellman were wonderful, our room was lovely, the breakfast had smoked salmon, and various other decadent choices. The manager was nice.

                  Very lazy service and the robes were the most luxurious I've ever worn.

                  My rating for the hotel:

                  • Average rating
                    7.6
                  • Rooms
                    10
                  • Service
                    6
                  • Value
                    7
                • In a very convenient location and especially concierge and the bus staff are hugely helpful. Food ,atmosphere are perfect and the interior is decorated “classically,” rooms are roomy and very comfortable. The bedrooms are large and well appointed, jacuzzi on the 15th floor are gorgeous, the elevators run smooth and fast.

                  This hotel is good even bad happens and a not very attractive building to look at. Bathrobe are very old.

                  My rating for the hotel:

                  • Average rating
                    8.2
                  • Location
                    9
                  • Rooms
                    9
                  • Service
                    6
                  • Value
                    9
                • Very quiet hotel, room service was excellent.

                  My rating for the hotel:

                  • Average rating
                    8.0
                  • Rooms
                    10
                  • Value
                    6
                • The hotel staff were very friendly, the room was large and well furnished.

                  My rating for the hotel:

                  • Average rating
                    9.0
                  • Rooms
                    10
                  • Value
                    8
                • Great looking hotel, room service ans restaurant food was delicious.

                  My rating for the hotel:

                  • Average rating
                    6.0
                  • Rooms
                    10
                  • Value
                    2
                • Very good hotel, the fantastic staff, the lovely rooms, the outstanding food.

                  My rating for the hotel:

                  • Average rating
                    8.0
                  • Rooms
                    10
                  • Value
                    6
                Show more reviews
                Show big map »

                Why book with us?

                Low prices
                Enjoy our best price guarantee and special offers.
                Free cancellations
                Usually cancellations can be made without charge close to your arrival date (check policies).
                Guaranteed room
                You get instant confirmation directly from the hotel's reservation database.

                Hotel Awards 2014

                ChileanHOTEL AWARDSHighly RecommendedSantiagoThe Ritz-Carlton, Santiago

                According to guest reviews, the hotel has been rated asBest Spa Hotels in Chile

                Use Badge