The Ritz-Carlton Chicago Hotel  5 stars

160 East Pearson Street Water Tower Place, Chicago, United States, 60611-2308  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Editorial review:

A five star hotel located within the Water Tower Palace, offers everything one expects from a Ritz: superb service (score tickets for a Oprah show with a few weeks notice from the concierge), gourmet dinning and classically decorated and spacious rooms, some of which offer stunning Mag Mile views.

Verified Reviews:

  • $40 plus per night parking - Bed was extremely comfortable - 2 bathrooms were tiny
  • Bathroom was fabulous with marble floors - Room service was superb - Wonderful comfy robes
  • Attached to the water tower shopping - Comfortable bed - Had a view of the lake - Great sheets
  • There was no coffee-maker - Lobby is spectacular - Rooms were large and luxurious
  • Concierge was excellent - Staff was professional - Breakfast buffet in the dining room is incredible
 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Indoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Golf course

 Spa and relaxation

Spa & wellness center

Massage

Steam bath

Jacuzzi

Overview

The 5-star Ritz-Carlton Chicago (A Four Seasons Hotel) provides ideal lodging in old Chicago. This classic hotel was opened in 1977 and renovated in 2010.

The hotel boasts excellent location next to Cloud Gate, Navy Pier and Art Institute of Chicago. You can see Loyola University Museum of Art, John Hancock Center / Observatory and Lookingglass Theatre Company only 100 meters from the property.

The hotel is placed next to shopping centers and cafés. You can make use of an indoor heated pool, a lap pool and a library on site as well.

The nearest subway station is Chicago-Red, located about 450 meters from the hotel. Just 20 minutes from Midway airport.

Rooms

The hotel offers 430 rooms featuring individual climate control, a laptop-size safe, satellite TV, Wi-Fi and a minibar as well as large bathrooms with slippers, free toiletries and bathrobes. Some of the guestrooms have stunning views of Gold Coast and Lake Michigan. All comfortable rooms offer beds with a down comforter, down pillows and hypoallergenic pillows.

Eat

The dining options feature buffet breakfast served in the light dining room. The casual restaurant serves French dishes. Guests can relax in the lounge bar serving complimentary drinks.

A full breakfast is served and charges are applicable. 

Services

Guests will benefit from valet parking, 24-hour concierge and wedding services and also appreciate currency exchange, a baggage storage and parking available on-site.

Relax

Guests will enjoy a wellness center, shiatsu massage and a sauna on-site. For workouts the fitness center provides fitness classes and a gym.

Internet

Wireless internet is available in public areas for free.

Guest Parking

private hotel parking is possible on site and the rate is USD 48 per day.

Year renovated   2010.  Number of floors   15.  Number of rooms   434.

City Center Chicago - 1.4 mi
Airports Midway (MDW) - 10.3 mi, Chicago O'hare International (ORD) - 15.6 mi
Train Stations Millenium Station - 1.0 mi, Ogilvie Transportation Center - 1.4 mi
Underground stations LaSalle "L" Station (Blue Line) - 1.6 mi, LaSalle \"L\" Station (Blue Line) - 1.6 mi
Bus stop - 400 ft
Restaurants The Signature Room at the 95th (cuisine: American, Dessert, Bar) - 400 ft, Foodlife (cuisine: American, Chinese, Mexican) - 200 ft
Beaches Oak Street Beach - 1900 ft, Ohio Street Beach - 3100 ft
This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

General information

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General
  • Free Wi-Fi in public areas
  • Paid parking
  • Handicap parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Air conditioning in public areas
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • Pets allowed
  • Souvenir shop
  • Currency exchange
  • ATM/Cash machine
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled
Services
  • Paid valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service
  • Wake up service
Dining facilities
  • Paid breakfast
  • In-room breakfast
  • Restaurant
  • Bar/Lounge
  • Catering service
Meeting facilities
  • Business center
  • Meeting room
  • Meeting/Banquet facilities
  • Fax/Photocopying
Children's facilities
  • Paid babysitting/Child services
  • Video games
  • Kids club
Leisure facilities
  • Indoor swimming pool
  • Golf course
  • Fitness center
  • Spa & wellness center
  • Steam bath
  • Jacuzzi
  • Shiatsu massage
Room view
  • City view
  • Lake view
Room facilities
  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-Bar
  • Sitting area
  • Dressing area
  • Ironing facilities
  • In-room desk
Bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers
Kitchen facilities
  • Kitchenette
  • Refrigerator
Bedroom
  • Premium bedding
  • Fluffy down duvets
Media
  • Paid movies/Video
  • Flat-screen TV
  • Cable/Satellite television
  • DVD player
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Policies

Check-In

from  12 pm

Check-Out

until  12 pm

Children and extra beds
  • One child under the age of 4 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

Do you manage this property? Add your hotel to drive more sales or use badges to increase conversion rate at your website.

Standard Room
Check Prices
The Ritz-Carlton Chicago (A Four Seasons Hotel) Standard Room
The Ritz-Carlton Chicago (A Four Seasons Hotel) Standard Room
The Ritz-Carlton Chicago (A Four Seasons Hotel) Standard Room
Bed type: Double beds or King Size bed

Elegant room has a sleeping zone, work area and convenient bathroom.

Room facilities
    Executive Suite
    Check Prices
    The Ritz-Carlton Chicago (A Four Seasons Hotel) Executive Suite
    The Ritz-Carlton Chicago (A Four Seasons Hotel) Executive Suite
    The Ritz-Carlton Chicago (A Four Seasons Hotel) Executive Suite
    The Ritz-Carlton Chicago (A Four Seasons Hotel) Executive Suite

    This room with contemporary interior includes a bedroom and a comfy living room. Bathroom has all modern amenities.

    Grand Executive Suite
    Check Prices
    The Ritz-Carlton Chicago (A Four Seasons Hotel) Grand Executive Suite
    The Ritz-Carlton Chicago (A Four Seasons Hotel) Grand Executive Suite
    The Ritz-Carlton Chicago (A Four Seasons Hotel) Grand Executive Suite

    Spacious room includes bedroom and living room.

    Michigan Avenue Suite
    Check Prices
    The Ritz-Carlton Chicago (A Four Seasons Hotel) Michigan Avenue Suite
    The Ritz-Carlton Chicago (A Four Seasons Hotel) Michigan Avenue Suite
    The Ritz-Carlton Chicago (A Four Seasons Hotel) Michigan Avenue Suite

    Elegant room with large windows comprises a bedroom, a living room and two bathrooms.

    Deluxe Suite
    Check Prices
    The Ritz-Carlton Chicago (A Four Seasons Hotel) Deluxe Suite

    Large room has a bedroom, a living room with dining area and a modern bathroom.

    Presidential Suite
    Check Prices
    The Ritz-Carlton Chicago (A Four Seasons Hotel) Presidential Suite
    The Ritz-Carlton Chicago (A Four Seasons Hotel) Presidential Suite
    The Ritz-Carlton Chicago (A Four Seasons Hotel) Presidential Suite
    The Ritz-Carlton Chicago (A Four Seasons Hotel) Presidential Suite
    The Ritz-Carlton Chicago (A Four Seasons Hotel) Presidential Suite

    Luxurious room has a lounge, dining area, powder room and three bathrooms.

    Ambassador Suite
    Check Prices
    The Ritz-Carlton Chicago (A Four Seasons Hotel) Ambassador Suite

    Charming Suite includes large living room, dining area and full kitchen.

    Grand Michigan Avenue Suite
    Check Prices
    The Ritz-Carlton Chicago (A Four Seasons Hotel) Grand Michigan Avenue Suite
    The Ritz-Carlton Chicago (A Four Seasons Hotel) Grand Michigan Avenue Suite
    The Ritz-Carlton Chicago (A Four Seasons Hotel) Grand Michigan Avenue Suite

    Elegant room has a bedroom and a living room with sofa and armchairs. Bathroom includes all modern conveniences.

    The Ritz-Carlton Chicago (A Four Seasons Hotel) LocationWhat's nearby

    Legend
    Legend
    • Current hotel
    • Hotels nearby
    • Airports
    • Underground stations
    • Train stations
    • Parks
    • Tourist attractions
    • Museums
    • Convention centers
    • Stadiums
    • Food and meals
    • General

    Hover above the icons to see hotel photo and details.

    Click the hotel to go to the main hotel page.

    What's nearby

    Tourist attractions
    Sport related
    Shopping areas
    Museums
    Universities, Institutes
    Medical care and Hospitals
    Casinos
    College Campuses

    Local Attractions

    • Millennium Park
      1.1 mi
      201 E Randolph St, Chicago
    • Navy Pier
      1.0 mi
      600 E Grand Ave, Chicago
    • Art Institute of Chicago
      1.2 mi
      111 S Michigan Ave, Chicago
    • Macy's on State Street
      5200 ft
      111 North State Street, Chicago
    • Daley Bicentennial Plaza
      5200 ft
      337 East Randolph St, Chicago

    Near the hotel

    • John Hancock Center / Observatory
      500 ft
      875 N Michigan Ave, Chicago
    • Broadway Playhouse
      400 ft
      175 E. Chestnut Avenue, Chicago
    • Water Tower Place
      400 ft
      835 N. Michigan Avenue, Chicago
    • Museum of Contemporary Art
      600 ft
      220 East Chicago Ave., Chicago
    • Fourth Presbyterian Church
      700 ft
      126 East Chestnut St, Chicago
    • St. James Cathedral
      1500 ft
      65 East Huron Street, Chicago
    • Holy Name Cathedral
      1600 ft
      735 North State St, Chicago

    Restaurants Nearby

    • The Signature Room at the 95th

      64% likes this, based on 875 reviews
      Cuisine: American, Dessert, Bar
      Price Range: USD 16 - USD 151

      400 ft
      875 N Michigan Avenue

      Phone: 312-787-9596

    • Foodlife

      64% likes this, based on 145 reviews
      Cuisine: American, Chinese, Mexican
      Price Range: USD 3 - USD 22

      200 ft
      835 N.Michigan Ave.

      Phone: (312) 335-3663

    • The Cheesecake Factory

      70% likes this, based on 733 reviews
      Cuisine: American, Dessert, International, Eclectic
      Price Range: USD 21 - USD 30

      600 ft
      875 N Michigan Ave

      Phone: (312) 337-1101

    • Foodease

      81% likes this, based on 60 reviews
      Cuisine: American

      300 ft
      835 N. Michigan

      Phone: (312) 335-3663

    • The Cafe at the Ritz Carlton

      85% likes this, based on 71 reviews
      Cuisine: American, French
      Price Range: USD 33 - USD 82

      300 ft
      160 E Pearson St

      Phone: (312) 573-5160

    The Ritz-Carlton Chicago (A Four Seasons Hotel) Reviews

    Guest reviews are submitted by our customers after their stay at The Ritz-Carlton Chicago (A Four Seasons Hotel)

    Average guest rating

    8.2
    out of 10
    Excellent
    Based on 67 reviews

    Rating by category:

    Location
    9.8
    Value
    8.4
    Rooms
    8.2
    Service
    8.4

    Individual guest reviews

    • Family with children

      Traveling with my (adult) son, I wanted to indulge a little and we went probably for the best place in Chicago. The hotel is perfectly located, it's high class, close to shopping and to animated nightlife. Hotel staff is very friendly and professional.

      When booking the room I have specifically asked for 2 beds in the bedroom. None were available when arriving. With an extra $100 we ended up in a suite with a sofa as a second (uncomfortable) bed.

      • Average rating
        9.2
    • Older travelers

      From the front desk, to the concierge,to the housekeeping staff, the service was impeccable. Perfect location.

      Needed a little updating

      • Average rating
        9.2
    • Older travelers

      Nice large room with a splendid view and one could open the windows to get real air.Staff all very friendly.

      The decor was dated, a lot of things were worn and a bit shabby, the crockery was crazed. No breakfast buffet and the food was mediocre. It does not measure up to either the Ritz Carlton or Four Seasons reputations.

      • Average rating
        7.4
    • Older travelers

      We had a lovely expierence at the Ritz Carlton..the is helpful staff and friendly too...excellent concierge services as well.

      Not one snaffu.. Our best city getaway ever!

      • Average rating
        10.0
    • Older travelers

      The view was great for a City Centre hotel

      • Average rating
        8.8
    • Family with children

      Great location, excellent service, beautiful lobby.

      • Average rating
        10.0
    • Family with children

      Great location. Great hotel. Great front desk help.

      Service was extremely slow at the bar on multiple occassions Curious that this Ritz is not part of the network. We enjoy the Ritz but do so as a frequent traveler.

      • Average rating
        9.2
    • Family with children

      Clean room great bed. Restaurant only fair.

      The reataurant was slow. We had a family dinner with 3 kids, arrived on time at 7:30. Still waiting for dinner at 9:00 pm

      • Average rating
        9.2
    • Family with children

      All the staff were friendly and very helpful and efficient.

      • Average rating
        10.0
    • Single

      The one thing that kept popping back into my mind while staying at the hotel was "this is excellent". And then I realized that if it wasn't, it wouldn't be the Ritz Carlton. So all I have to say, that covers it all: this hotel, with the included spa, is truly excellent!

      • Average rating
        10.0
    • Single

      The staff were very helpful and welcoming. My room had a fantastic view of the city and was exceptionally clean. All services/facilities were excellent. Would highly recommend the Ritz Hotel Chicago for a holiday.

      • Average rating
        10.0
    • Couple

      We loved everything about the hotel. They upgraded our room at no charge. We came back to the hotel after sight seeing and were surprised with a handwritten card and chocolate covered strawberries. The entire staff was beyond polite and helpful. They made our trip pleasant and memorable. We will hopefully be able to stay here during our next visit.

      • Average rating
        10.0
    • Single

      Excellent location & very friendly staff

      Water pressure in the shower everything else was fabulous

      • Average rating
        9.6
    • Older travelers

      The professional way we were treated by the staff particularly the check-in staff. The location off Michican Avenue. The clenliness of the hotel and rooms in particular.

      • Average rating
        8.8
    • Couple

      Location, friendly staff

      Breakfast is too expensive and poor quality

      • Average rating
        9.2
    Show big map »

    Why book with us?

    Low prices
    Enjoy our best price guarantee and special offers.
    Free cancellations
    Usually cancellations can be made free of charge close to your arrival date (check policies).
    Guaranteed room
    You get instant confirmation directly from the hotel's reservation database.
    Hotels nearby
    Omni Chicago Hotel
    4 stars
    0.4km
    Ivy Hotel Chicago
    4 stars
    0.5km
    Hotel Rush Chicago
    3 stars
    0.5km
    Inn Of Chicago
    3 stars
    0.6km
    Suite Home Chicago
    3 stars
    0.6km