The Ritz-Carlton Chicago Hotel  5 stars

160 East Pearson Street Water Tower Place, Chicago, United States, 60611-2308  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Editorial review:

A five star hotel located within the Water Tower Palace, offers everything one expects from a Ritz: superb service (score tickets for a Oprah show with a few weeks notice from the concierge), gourmet dinning and classically decorated and spacious rooms, some of which offer stunning Mag Mile views.

Verified Reviews:

  • $40 plus per night parking - Bed was extremely comfortable - 2 bathrooms were tiny
  • Bathroom was fabulous with marble floors - Room service was superb - Wonderful comfy robes
  • Attached to the water tower shopping - Comfortable bed - Had a view of the lake - Great sheets
  • There was no coffee-maker - Lobby is spectacular - Rooms were large and luxurious
  • Concierge was excellent - Staff was professional - Breakfast buffet in the dining room is incredible

Overview

The 5-star Ritz-Carlton Chicago (A Four Seasons Hotel) provides ideal lodging in old Chicago. This classic hotel was opened in 1977 and renovated in 2010.

The hotel boasts excellent location next to Cloud Gate, Navy Pier and Art Institute of Chicago. You can see Loyola University Museum of Art, John Hancock Center / Observatory and Lookingglass Theatre Company only 100 meters from the property.

The hotel is placed next to shopping centers and cafés. You can make use of an indoor heated pool, a lap pool and a library on site as well.

The nearest subway station is Chicago-Red, located about 450 meters from the hotel. Just 20 minutes from Midway airport.

Rooms

The hotel offers 430 rooms featuring individual climate control, a laptop-size safe, satellite TV, Wi-Fi and a minibar as well as large bathrooms with slippers, free toiletries and bathrobes. Some of the guestrooms have stunning views of Gold Coast and Lake Michigan. All modern rooms offer beds with down pillows and hypoallergenic pillows.

Eat

The dining options feature buffet breakfast served in the light dining room. The casual restaurant serves French dishes. Guests can relax in the lounge bar serving complimentary drinks.

A full breakfast is served and charges are applicable. 

Work

A photocopier, a business center and conference facilities and such hotel facilities as parking, a lift and currency exchange are available on-site.

Relax

Guests will enjoy shiatsu massage, a sauna and a wellness center on-site. For workouts the fitness center provides fitness classes and a gym.

Internet

Wireless internet is available in public areas and is free of charge.

Guest Parking

Private hotel parking is possible on site and the rate is USD 48 per day.

Year renovated   2010.  Number of floors   15.  Number of rooms   434.

City Center Chicago - 1.4 mi
Airports Midway (MDW) - 10.3 mi, Chicago O'hare International (ORD) - 15.5 mi
Train Stations Millenium Station - 5000 ft, Ogilvie Transportation Center - 1.4 mi
Underground stations LaSalle "L" Station (Blue Line) - 1.6 mi, LaSalle \"L\" Station (Blue Line) - 1.6 mi
Bus stop - 400 ft
Restaurants The Signature Room at the 95th (cuisine: American, Dessert, Bar) - 400 ft, The Cheesecake Factory (cuisine: American, Dessert, International) - 500 ft
Beaches Oak Street Beach - 2000 ft, Ohio Street Beach - 3200 ft
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Facilities

General
  • Safe deposit box
  • Car rental
  • Currency exchange
  • Pets allowed
  • Elevator
  • Concierge desk
  • Shoe shine stand
  • Storage space
  • 24-Hour Front Desk
  • Front desk
  • VIP room facilities
  • Newspapers/magazines
  • Tour desk
  • Designated smoking area
Activities
  • Spa & wellness center
Services
  • Shops/commercial Services
  • Valet parking
  • Laundry
  • Dry cleaning
  • Ticket service
Dining facilities
  • Bar/lounge
  • Restaurant
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
  • Meeting room
  • Conference facilities
Children's facilities
  • Child care
  • Video games
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Indoor swimming pool
  • Sauna
  • Fitness center
  • Golf
  • Exercise gym
  • Bicycle rentals
  • Hot tub
  • Shiatsu massage
Room view
  • City view
  • Lake view
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • Ironing facilities
  • Mini bar
  • Mirror
  • Dressing area
Living Area
  • Sitting area
Media
  • Cable TV
  • AM/FM alarm clock
  • CD player

Policies

Check-In

from  12 pm

Check-Out

until  12 pm

Children and extra beds
  • Maximum capacity of extra beds in a room is 1. 
Pets

Pets are allowed on request.

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Standard Room
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The Ritz-Carlton Chicago (A Four Seasons Hotel) Standard Room
The Ritz-Carlton Chicago (A Four Seasons Hotel) Standard Room
The Ritz-Carlton Chicago (A Four Seasons Hotel) Standard Room
Bed type: Double beds or King Size bed

Elegant room has a sleeping zone, work area and convenient bathroom.

Room facilities
    Executive Suite
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    The Ritz-Carlton Chicago (A Four Seasons Hotel) Executive Suite
    The Ritz-Carlton Chicago (A Four Seasons Hotel) Executive Suite
    The Ritz-Carlton Chicago (A Four Seasons Hotel) Executive Suite
    The Ritz-Carlton Chicago (A Four Seasons Hotel) Executive Suite
    Bed type: 1 Super-King Size bed

    This room with contemporary interior includes a bedroom and a comfy living room. Bathroom has all modern amenities.

    Room facilities
      Grand Executive Suite
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      The Ritz-Carlton Chicago (A Four Seasons Hotel) Grand Executive Suite
      The Ritz-Carlton Chicago (A Four Seasons Hotel) Grand Executive Suite
      The Ritz-Carlton Chicago (A Four Seasons Hotel) Grand Executive Suite
      Bed type: 1 Super-King Size bed

      Spacious room includes bedroom and living room.

      Room facilities
        Michigan Avenue Suite
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        The Ritz-Carlton Chicago (A Four Seasons Hotel) Michigan Avenue Suite
        The Ritz-Carlton Chicago (A Four Seasons Hotel) Michigan Avenue Suite
        The Ritz-Carlton Chicago (A Four Seasons Hotel) Michigan Avenue Suite

        Elegant room with large windows comprises a bedroom, a living room and two bathrooms.

        Deluxe Suite
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        The Ritz-Carlton Chicago (A Four Seasons Hotel) Deluxe Suite
        Bed type: 1 Super-King Size bed or King Size bed
        Size: 1005 sq. feet

        Large room has a bedroom, a living room with dining area and a modern bathroom.

        Room facilities
          Presidential Suite
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          The Ritz-Carlton Chicago (A Four Seasons Hotel) Presidential Suite
          The Ritz-Carlton Chicago (A Four Seasons Hotel) Presidential Suite
          The Ritz-Carlton Chicago (A Four Seasons Hotel) Presidential Suite
          The Ritz-Carlton Chicago (A Four Seasons Hotel) Presidential Suite
          The Ritz-Carlton Chicago (A Four Seasons Hotel) Presidential Suite

          Luxurious room has a lounge, dining area, powder room and three bathrooms.

          Ambassador Suite
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          The Ritz-Carlton Chicago (A Four Seasons Hotel) Ambassador Suite

          Charming Suite includes large living room, dining area and full kitchen.

          Grand Michigan Avenue Suite
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          The Ritz-Carlton Chicago (A Four Seasons Hotel) Grand Michigan Avenue Suite
          The Ritz-Carlton Chicago (A Four Seasons Hotel) Grand Michigan Avenue Suite
          The Ritz-Carlton Chicago (A Four Seasons Hotel) Grand Michigan Avenue Suite

          Elegant room has a bedroom and a living room with sofa and armchairs. Bathroom includes all modern conveniences.

          The Ritz-Carlton Chicago (A Four Seasons Hotel) LocationWhat's nearby

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          • Underground stations
          • Train stations
          • Parks
          • Tourist attractions
          • Museums
          • Convention centers
          • Stadiums
          • Food and meals
          • General

          Hover above the icons to see hotel photo and details.

          Click the hotel to go to the main hotel page.

          What's nearby

          Tourist attractions
          Sport related
          Shopping areas
          Museums
          Universities, Institutes
          Medical care and Hospitals
          Casinos
          College Campuses

          Local Attractions

          • Millennium Park
            1.1 mi
            201 E Randolph St, Chicago
          • Navy Pier
            1.0 mi
            600 E Grand Ave, Chicago
          • Art Institute of Chicago
            1.2 mi
            111 S Michigan Ave, Chicago
          • Macy's on State Street
            5100 ft
            111 North State Street, Chicago
          • Chicago Cultural Center
            1.0 mi
            78 East Washington Street, Chicago

          Near the hotel

          • John Hancock Center / Observatory
            400 ft
            875 N Michigan Ave, Chicago
          • Water Tower Place
            300 ft
            835 N. Michigan Avenue, Chicago
          • Broadway Playhouse
            300 ft
            175 E. Chestnut Avenue, Chicago
          • Loyola University Museum of Art (LUMA)
            500 ft
            820 North Michigan Avenue, Chicago
          • Fourth Presbyterian Church
            600 ft
            126 East Chestnut St, Chicago
          • Museum of Contemporary Art
            700 ft
            220 East Chicago Ave., Chicago
          • St. James Cathedral
            1300 ft
            65 East Huron Street, Chicago

          Restaurants Nearby

          • The Signature Room at the 95th

            64% likes this, based on 875 reviews
            Cuisine: American, Dessert, Bar
            Price Range: USD 16 - USD 151

            400 ft
            875 N Michigan Avenue

            Phone: 312-787-9596

          • The Cheesecake Factory

            64% likes this, based on 748 reviews
            Cuisine: American, Dessert, International, Eclectic
            Price Range: USD 23 - USD 32

            500 ft
            875 N Michigan Ave

            Phone: (312) 337-1101

          • The Cafe at the Ritz Carlton

            80% likes this, based on 38 reviews
            Cuisine: American, French
            Price Range: USD 31 - USD 80

            100 ft
            160 E Pearson St

            Phone: (312) 573-5160

          • Deca Restaurant and Bar

            71% likes this, based on 89 reviews
            Cuisine: American
            Price Range: USD 2 - USD 21

            200 ft
            The Ritz Carlton Hotel, 160 E Pearson St

            Phone: (312) 573-5154

          • Foodlife

            73% likes this, based on 137 reviews
            Cuisine: American, Chinese, Mexican
            Price Range: USD 3 - USD 22

            200 ft
            835 N.Michigan Ave.

            Phone: (312) 335-3663

          The Ritz-Carlton Chicago (A Four Seasons Hotel) Reviews

          Guest reviews are submitted by our customers after their stay at The Ritz-Carlton Chicago (A Four Seasons Hotel)

          Average guest rating

          8.2
          out of 10
          Excellent
          Based on 67 reviews

          Rating by category:

          Rooms
          8.3
          Service
          7.2
          Location
          9.6
          Value
          7.9
          Dining
          7.6

          Individual guest reviews

          • Family with children

            Traveling with my (adult) son, I wanted to indulge a little and we went probably for the best place in Chicago. The hotel is perfectly located, it's high class, close to shopping and to animated nightlife. Hotel staff is very friendly and professional.

            When booking the room I have specifically asked for 2 beds in the bedroom. None were available when arriving. With an extra $100 we ended up in a suite with a sofa as a second (uncomfortable) bed.

            • Average rating
              9.2
          • Older travelers

            From the front desk, to the concierge,to the housekeeping staff, the service was impeccable. Perfect location.

            Needed a little updating

            • Average rating
              9.2
          • Older travelers

            Nice large room with a splendid view and one could open the windows to get real air.Staff all very friendly.

            The decor was dated, a lot of things were worn and a bit shabby, the crockery was crazed. No breakfast buffet and the food was mediocre. It does not measure up to either the Ritz Carlton or Four Seasons reputations.

            • Average rating
              7.4
          • Older travelers

            We had a lovely expierence at the Ritz Carlton..the is helpful staff and friendly too...excellent concierge services as well.

            Not one snaffu.. Our best city getaway ever!

            • Average rating
              10.0
          • Older travelers

            The view was great for a City Centre hotel

            • Average rating
              8.8
          • Family with children

            Great location, excellent service, beautiful lobby.

            • Average rating
              10.0
          • Family with children

            Great location. Great hotel. Great front desk help.

            Service was extremely slow at the bar on multiple occassions Curious that this Ritz is not part of the network. We enjoy the Ritz but do so as a frequent traveler.

            • Average rating
              9.2
          • Family with children

            Clean room great bed. Restaurant only fair.

            The reataurant was slow. We had a family dinner with 3 kids, arrived on time at 7:30. Still waiting for dinner at 9:00 pm

            • Average rating
              9.2
          • Family with children

            All the staff were friendly and very helpful and efficient.

            • Average rating
              10.0
          • Single

            The one thing that kept popping back into my mind while staying at the hotel was "this is excellent". And then I realized that if it wasn't, it wouldn't be the Ritz Carlton. So all I have to say, that covers it all: this hotel, with the included spa, is truly excellent!

            • Average rating
              10.0
          • Single

            The staff were very helpful and welcoming. My room had a fantastic view of the city and was exceptionally clean. All services/facilities were excellent. Would highly recommend the Ritz Hotel Chicago for a holiday.

            • Average rating
              10.0
          • Couple

            We loved everything about the hotel. They upgraded our room at no charge. We came back to the hotel after sight seeing and were surprised with a handwritten card and chocolate covered strawberries. The entire staff was beyond polite and helpful. They made our trip pleasant and memorable. We will hopefully be able to stay here during our next visit.

            • Average rating
              10.0
          • Single

            Excellent location & very friendly staff

            Water pressure in the shower everything else was fabulous

            • Average rating
              9.6
          • Older travelers

            The professional way we were treated by the staff particularly the check-in staff. The location off Michican Avenue. The clenliness of the hotel and rooms in particular.

            • Average rating
              8.8
          • Couple

            Location, friendly staff

            Breakfast is too expensive and poor quality

            • Average rating
              9.2
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