Hotel Ritz-Carlton, Cancun

5 stars

Retorno Del Rey #36, Zona Hotelera, Cancun, Mexico, 77500

Editorial review

This amazing Yucatan getaway is truly an all around hotel: faultless service, stunning surroundings and exceptionally well appointed rooms which include flat- screen TVs, rainforest showerheads and gourmet coffeemakers are on offer, a far cry from the touristy center of Cancun. But that is not all: a spectacular and private beach, gourmet dining and an amazing spa which includes chilled towers in the fitness center and bath butlers who draw up aromatherapy soaks for guests are also on offer.

Overview

Ritz-Carlton, Cancun is situated right next to white private beaches. This elegant and exclusive property offers free use of outdoor swimming pool, spa and tennis court. Founded in 1993, Ritz-Carlton, Cancun underwent a complete renovation in 2006.

Rooms

The property comprises of Club Level Suite, Club Level Guest Room and Club Level Room appointed with mini bar, minibar and a balcony as well as private bathrooms with complimentary toiletries. Most rooms offer beautiful ocean views, overlooking Caribbean Sea.

Eat

Due to its special Asian and Mediterranean meals, the on-site restaurant is ideal for spending time in.

A full breakfast is served at affordable prices. 

Internet

Wireless internet is available in public areas
for additional charge

Guest Parking

Free Private hotel parking is possible on site.

Year renovated   2006.  Number of rooms   363.

hotel Hotel Ritz-Carlton, Cancun Cancun location

A 5-star Ritz-Carlton, Cancun is located in downtown Cancun, minutes away from El Rey mayan ruins.

Distance to:

  • City Center - 10.8km
  • Airport Cancъn International - 12.9km

Rooms

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Guest Room

Ocean view

1 King or 2 Double - 40m2

The Ritz-Carlton, Cancun Guest Room
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The Ritz-Carlton, Cancun Guest Room
    Club Level Room

    Ocean view

    1 King or 2 Double - 40m2

    The Ritz-Carlton, Cancun Club Level Room
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    The Ritz-Carlton, Cancun Club Level Room
      Club Level Guest Room

      Ocean view

      1 King or 2 Double - 40m2

      The Ritz-Carlton, Cancun Club Level Guest Room
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      The Ritz-Carlton, Cancun Club Level Guest Room
        Club Level Suite

        Ocean view

        King Size Bed

        The Ritz-Carlton, Cancun Club Level Suite
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        The Ritz-Carlton, Cancun Club Level Suite
          Suite

          Ocean view

          King Size Bed - 81m2

          The Ritz-Carlton, Cancun Suite
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          The Ritz-Carlton, Cancun Suite

            Facilities

            General
            • Free parking
            • Car rental
            • Currency exchange
            • Elevator
            • Barber/Beauty Shop
            • 24-Hour Front Desk
            • Airport shuttle
            • Tour desk
            Activities
            • Spa & wellness center
            Services
            • Ticket service
            Room facilities
            • Non-smoking rooms
            • Air conditioning
            • Room service
            • Heating
            • In-room safe
            • Terrace
            Dining facilities
            • Breakfast
            • Continental breakfast
            • Breakfast buffet
            • Bar
            • Restaurant
            • In-room breakfast
            Business facilities
            • Wi-Fi Internet
            Children's facilities
            • Children's play area
            Facilities for people with disabilities
            • Rooms/facilities for people with disabilities

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            Guest feedback

            Read hotel reviews
            • The beach/pool area is amazing and a warm welcome as you pass by.
            • The view was great, thanks to all staff made our stay wonderful and the service was always fantastic.
            • All of the restaurants have amazing food, the pool at the Ritz is large.
            Average guest rating
            Exceptional
            4.2
            Based on  44 reviews

            Policies

            Check-In

            from  3 pm

            Check-Out

            until  12 pm

            Children and extra beds
            • All children under the age of 13 may stay free of charge when using existing bedding. 
            • Older children/adults may stay at the price of USD 60 per night/person for extra beds. 
            • One child under the age of 4 may stay for free. 
            Pets

            Pets are not allowed

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            Availability




              Ritz Carlton Cancun Location

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              General
              • El Rey mayan ruins - 3.8km

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              The Ritz Carlton Cancun Reviews

              Guest reviews are submitted by our customers after their stay at The Ritz Carlton Cancun

              Average guest rating:

              4.2Based on 44 reviews

              • Service 3.9
              • Value 4.3
              • Dining 5.0
              • Location 4.7
              • Rooms 3.8

              Individual guest reviews

              Reviews are ordered by language and date with a maximum of 25 reviews. 

              • Average rating: 4.7

                Simply the best hotel in Cancun, friendly Staff and no bed was unmade for long. Food was very good.

                My ratings for this hotel are:

                • 5 Rooms
                • 5 Service
                • 4 Value
              • Average rating: 4.5

                Just returned from 4 fantasitc nights at the ritz in Cancun, best service ever and the two bedrooms were very nice and had two nice balconies. All of the restaurants were fabulous.

                My ratings for this hotel are:

                • 5 Rooms
                • 5 Service
                • 4 Value
              • Average rating: 4.3

                Complete luxury at the ritz carlton Cancun and excellent Service. Clean rooms, continental breakfast and nice short menu of tacos, guac, etc_ here. Good gym.

                Old, old building, now that the beach has disappeared the water is low for a long way out.

                My ratings for this hotel are:

                • 4 Location
                • 5 Rooms
                • 5 Service
                • 4 Value
              • Average rating: 4.0

                The rooms were sufficient, and the hotel was clean, staff were excellent, the water was warm and the turquoise color breathtaking. Restaurants were all extremely efficient and helpful.

                My ratings for this hotel are:

                • 5 Rooms
                • 5 Service
                • 2 Value
              • Average rating: 4.7

                Service throughout the stay was excellent and the staff were also very nice. Accommodation were fantastic, food was great.

                My ratings for this hotel are:

                • 5 Rooms
                • 5 Service
                • 4 Value
              • Average rating: 5.0

                The best hotel i have ever been, and the management and service here does not get any better, the food is delicious, fresh squeezed orange juice. The gym is nice.

                My ratings for this hotel are:

                • 5 Service
                • 5 Value
              • Average rating: 4.7

                Wonderful stay, nice service and gorgeous turquoise water. Also,10 different dishes of Mexican and traditional breakfast items, pool is fantastic.

                My ratings for this hotel are:

                • 5 Rooms
                • 5 Service
                • 5 Value
              • Average rating: 4.5

                The ritz carlton Cancun is a fantastic hotel and every aspect of service is pure excellence. The pools lovely and the gym and spa are equally terrific.

                My ratings for this hotel are:

                • 5 Service
                • 4 Value
              • Average rating: 4.4

                Great stay and good service. Wonderful breakfast every day and nice facilities.

                My ratings for this hotel are:

                • 5 Service
                • 4 Value
              • Average rating: 4.5

                Great stay, the front desk staff are professional and approachable, the food is magnificent and the service is off the charts.

                My ratings for this hotel are:

                • 5 Service
                • 4 Value
              • Average rating: 4.5

                Great place, the pool staff is also wonderful and all of the restaurants have amazing food and service.

                My ratings for this hotel are:

                • 4 Service
                • 5 Value
              • Average rating: 5.0

                All hotels should be this good, the Staff there are wonderful.

                My ratings for this hotel are:

                • 5 Service
                • 5 Value
              • Average rating: 5.0

                The view, staff, food and hotel is amazing, the pool is very warm, and poolside service is excellent.

                My ratings for this hotel are:

                • 5 Service
                • 5 Value
              • Average rating: 5.0

                Btw, room service was fantastic, the food we did have was fabulous.

                My ratings for this hotel are:

                • 5 Rooms
              • Great food, the beverage service was as good as ever, the Pina Colada's excellent.

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              Why book with us?

              • No prepayments

                Pay at the hotel, credit card details are only required to guarantee your booking.

              • Low prices

                Enjoy our best price guarantee and special offers.

              • Free cancellations

                Usually cancellations can be made without charge close to your arrival date (check policies).

              • Guaranteed room

                You get instant confirmation directly from the hotel's reservation database.

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