The Ritz-Carlton Cancun Hotel  5 stars

Retorno Del Rey #36, Zona Hotelera, Cancun, Mexico, 77500  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Editorial review:

This amazing Yucatan getaway is truly an all around hotel: faultless service, stunning surroundings and exceptionally well appointed rooms which include flat- screen TVs, rainforest showerheads and gourmet coffeemakers are on offer, a far cry from the touristy center of Cancun. But that is not all: a spectacular and private beach, gourmet dining and an amazing spa which includes chilled towers in the fitness center and bath butlers who draw up aromatherapy soaks for guests are also on offer.

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

 Spa and relaxation

Spa & wellness center

Massage

Steam bath

Jacuzzi

Overview

The deluxe 5-star Ritz-Carlton Cancun offers air-conditioned accommodation in a vibrant area of Cancun. Built in 1993, the hotel is a combination of minimalist architecture and modern facilities.

Many Cancun sights, including La Isla Shopping Mall, El Rey Ruins (Zona Arqueologica El Rey) and El Rey mayan ruins are 25 minutes away from the hotel. Tecnologic Stadium, Cancun Convention Center and Playa Marlin are located just 1300 meters from the venue.

Direct access to the sandy beach and surrounding parks is provided.

A short drive from Cancъn International airport.

Rooms

The hotel offers 365 rooms. All of them feature a private balcony, individual climate control, a patio, a laptop-size safe and Wi-Fi. All of the rooms have a spectacular view over the ocean. They all have wooden floor and modern furniture.

Eat

The a la carte restaurant provides fine meals. Refreshing drinks, seafood and snacks are available at the coffee bar.

A full breakfast is served at affordable prices. 

Services

Guests will appreciate free parking, a barber shop and a beauty salon as well as find a business center, a photocopier and conference facilities useful for work.

Relax

The property features babysitting service, a play area and cribs for children. Guests can choose from golf and tennis available on the premises.

Internet

Wireless internet is available in public areas for free.

Guest Parking

private hotel parking is possible on site and the rate is USD 23 per day.

Year renovated   2006.  Number of rooms   365.

City Center Cancun - 6.8 mi
Airports Cancъn International (CUN) - 8.0 mi, Cozumel (CZM) - 40.8 mi
Restaurants Fantino (cuisine: Italian) - 300 ft, Puerto Madero Cancun (cuisine: Steakhouse, Seafood, Grill) - 600 ft
Beaches Playa Marlin - 4200 ft
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Facilities

General
  • Free Wi-Fi in public areas
  • Paid parking
  • VIP check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Air conditioning in public areas
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Souvenir shop
  • Coffee shop
  • Private beach
  • Currency exchange
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled
Activities
  • Tennis
Services
  • Paid airport shuttle
  • Paid city shuttle
  • Paid valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service
  • Wake up service
Dining facilities
  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • A la carte restaurant
  • Beach bar
  • Poolside snack bar
  • Cafe
  • Coffee/Tea in lobby
Meeting facilities
  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Printers
  • Fax/Photocopying
Children's facilities
  • Cribs/Baby cots
  • Babysitting/Child services
  • Children's play area
  • Children's pool
  • Video games
  • Kids club
Leisure facilities
  • Outdoor swimming pool
  • Beach umbrellas
  • Beach towels
  • Outdoor tennis court
  • Fitness center
  • Spa & wellness center
  • Steam bath
  • Jacuzzi
  • Shiatsu massage
  • Paid cabanas
Room view
  • Sea view
  • Ocean view
Room facilities
  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Turndown service
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Rollaway/Extra bed
  • Chaise lounges
  • Ironing facilities
  • In-room desk
Bathroom
  • Separate tub and shower
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers
Bedroom
  • Premium bedding
Media
  • Paid movies/Video
  • Flat-screen TV
  • Internet television
  • Sound docking station
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock
Room decor
  • Carpeted floor
  • Blackout curtains

Policies

Check-In

from  3 pm

Check-Out

until  12 pm

Children and extra beds
  • Maximum capacity of extra beds in a room is 1. 
Pets

Pets are not allowed.

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Club Double Room
Check Prices
The Ritz-Carlton Cancun Club Double Room
The Ritz-Carlton Cancun Club Double Room
The Ritz-Carlton Cancun Club Double Room
The Ritz-Carlton Cancun Club Double Room
The Ritz-Carlton Cancun Club Double Room
Bed type: King Size bed or Double Bed or 2 Single beds
Size: 445 sq. feet
View: Ocean view

Double Room

Room facilities
    Club One-Bedroom Suite
    Check Prices
    The Ritz-Carlton Cancun Club One-Bedroom Suite
    The Ritz-Carlton Cancun Club One-Bedroom Suite
    The Ritz-Carlton Cancun Club One-Bedroom Suite
    The Ritz-Carlton Cancun Club One-Bedroom Suite
    Bed type: Double Bed or 1 Single bed
    Size: 445 sq. feet
    View: Ocean view

    Double Room

    Room facilities
      Double Room
      Check Prices
      The Ritz-Carlton Cancun Double Room
      The Ritz-Carlton Cancun Double Room
      The Ritz-Carlton Cancun Double Room
      The Ritz-Carlton Cancun Double Room
      The Ritz-Carlton Cancun Double Room
      Bed type: Double Bed or 2 Single beds or King Size bed
      Size: 445 sq. feet
      View: Ocean view, Sea view

      Ocean View Double

      Room facilities
        Club Level Double Room
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        The Ritz-Carlton Cancun Club Level Double Room
        The Ritz-Carlton Cancun Club Level Double Room
        The Ritz-Carlton Cancun Club Level Double Room
        The Ritz-Carlton Cancun Club Level Double Room
        Bed type: Double beds or Double Bed or King Size bed
        Size: 445 sq. feet
        View: Ocean view
        Room facilities
          Triple Room
          Check Prices
          The Ritz-Carlton Cancun Triple Room
          The Ritz-Carlton Cancun Triple Room
          The Ritz-Carlton Cancun Triple Room
          The Ritz-Carlton Cancun Triple Room
          Bed type: Triple
          Size: 445 sq. feet
          View: Ocean view, Sea view
          Room facilities
            One-Bedroom Suite
            Check Prices
            The Ritz-Carlton Cancun One-Bedroom Suite
            The Ritz-Carlton Cancun One-Bedroom Suite
            The Ritz-Carlton Cancun One-Bedroom Suite
            The Ritz-Carlton Cancun One-Bedroom Suite
            The Ritz-Carlton Cancun One-Bedroom Suite
            Bed type: Double Bed or King Size bed or Triple
            Size: 875 sq. feet
            View: Ocean view, Sea view

            1 Bedroom Ocean Front Suite

            Room facilities
              Family Double Room
              Check Prices
              The Ritz-Carlton Cancun Family Double Room
              The Ritz-Carlton Cancun Family Double Room
              The Ritz-Carlton Cancun Family Double Room
              The Ritz-Carlton Cancun Family Double Room
              Bed type: Double Bed
              Size: 445 sq. feet
              View: Ocean view
              Room facilities
                Comfort Double Room
                Check Prices
                The Ritz-Carlton Cancun Comfort Double Room
                The Ritz-Carlton Cancun Comfort Double Room
                The Ritz-Carlton Cancun Comfort Double Room
                The Ritz-Carlton Cancun Comfort Double Room
                Bed type: King Size bed or Double beds or Double Bed
                Size: 445 sq. feet
                View: Ocean view
                Room facilities
                  Comfort Suite
                  Check Prices
                  The Ritz-Carlton Cancun Comfort Suite
                  The Ritz-Carlton Cancun Comfort Suite
                  The Ritz-Carlton Cancun Comfort Suite
                  The Ritz-Carlton Cancun Comfort Suite
                  Bed type: King Size bed
                  Size: 875 sq. feet
                  View: Ocean view
                  Room facilities

                    The Ritz-Carlton Cancun LocationWhat's nearby

                    Legend
                    Legend
                    • Current hotel
                    • Hotels nearby
                    • Airports
                    • Underground stations
                    • Train stations
                    • Parks
                    • Tourist attractions
                    • Museums
                    • Convention centers
                    • Stadiums
                    • Food and meals
                    • General

                    Hover above the icons to see hotel photo and details.

                    Click the hotel to go to the main hotel page.

                    What's nearby

                    Places of interest
                    • El Rey mayan ruins
                      2.4 mi
                    Golf courses and Country clubs
                    • Cancun Golf Club at Pok-Ta-Pok
                      1000 ft

                    Local Attractions

                    • Playa Delfines
                      2.3 mi
                      Cancun 77710Mexico
                    • Wet'n Wild Cancun
                      2.9 mi
                      Blvd Kukulkan Km. 25, Cancun
                    • Plaza Isla
                      3.0 mi
                      Zona Hotelera, Cancun
                    • Forum Beach Cancun
                      3.1 mi
                      Blvd. Kukulcan km 9 Zona Hotelera, Cancun
                    • Dolphinaris Cancun
                      3.2 mi
                      Blvd. Kukulkan km.25 Zona Hotelera, Cancun

                    Near the hotel

                    • Playa Marlin
                      4200 ft
                      CancunMexico
                    • Museo Sensorial del Tequila
                      4700 ft
                      Blvd. Kukulcan km 12.5, zona hotelera, Cancun

                    Restaurants Nearby

                    • Fantino

                      93% likes this, based on 76 reviews
                      Cuisine: Italian

                      300 ft
                      Retorno del Rey #36, Zona Hotelera

                      Phone: +52 998 881 0808 x5803

                    • Puerto Madero Cancun

                      73% likes this, based on 854 reviews
                      Cuisine: Steakhouse, Seafood, Grill, Vegetarian, Argentinean, Venezuelan
                      Price Range: USD 26 - USD 51

                      600 ft
                      Boulevard Kukulcan, km 14.1

                      Phone: 52 (998) 885-2829

                    • Savio's Bistro by La Dolce Vita

                      85% likes this, based on 411 reviews
                      Cuisine: Italian
                      Price Range: USD 22 - USD 37

                      2600 ft
                      km 15 Zona Hotelera

                      Phone: 998 8850150

                    The Ritz-Carlton Cancun Reviews

                    Guest reviews are submitted by our customers after their stay at The Ritz-Carlton Cancun

                    Average guest rating

                    8.4
                    out of 10
                    Exceptional
                    Based on 55 reviews

                    Rating by category:

                    Rooms
                    9.9
                    Value
                    8.6
                    Service
                    9.6
                    Location
                    9.1
                    Dining
                    9.0

                    Individual guest reviews

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                      Why book with us?

                      Low prices
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                      Free cancellations
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                      Hotel Awards

                      MexicanHOTEL AWARDSRecommendedCancunThe Ritz-Carlton Cancun

                      According to guest reviews, the hotel has been rated asBest Spa Hotels in Mexico

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