Beautiful and amazing location for Hakone, very close to the public areas as well as the golf course. Well-appointed rooms and efficient staff members at check-out.

Tbh, had a very good stay on holidays. The property was clean and staff was efficient and hospitable. Thoroughly enjoyed the room also in your bedroom, my bed was very comfy. It was in a remote setting close to a cable car that takes you to the top of a mountain that gives amazing views of Fuji.

We thoroughly enjoyed its very good and fine breakfasts!

the room they gave us was well-maintained and good-sized with all the amenities and comfortable bed and fantastic view. the accommodation had a remote location in the “ maze ”.

The location was stunning and fantastic, for example, Petting Zoo was at a moderate distance from the hotel. All the stores and a bakery were right next door...

It was truly exceptional hotel with amicable staff at check-out.

The setting was not so good.

The restaurant was amazing for the price, we ordered awesome dishes. The amenities included a bathroom area and a kettle. The location was great and lovely for walking around Hakoneen Aquarium. Furthermore, the area was nice. The place was comfortable, no complaint, couldn't recommend more.

Location: the hotel was near to the Fuji mountain, the lake tucked away from the main hustle and bustle and buses, cable ride and boat. The breakfast was very very good and offered a wide range of well presented food.

The stay here was real good on holidays. Our room was huge and high quality, offered with sofa, the TV, balconies.

The hotel was in a beautiful and incredible location, walk from a cable car station. There were all stores and a bakery around the property. We ate at an excellent restaurant for dinner. Spacious bed and the bathroom was large.

The hotel was clean, the rooms were reasonably large and huge with pleasant views. The breakfast was very very good and offered lots of well presented food. Location: the property was just next door to the Aquarium, Ropeway and boat pier, fuji from the park and the nearest 7-11 store. Plus it was 5 mins drive from Lake Ashi.

The hotel was luxurious, and clean, and the location was fantastic and wonderful away from public transport specially for hakone 2days pass use. Location: the venue was short walk to the cable car up to Mount Komagatake which is famous for views of Mount Fuji and a shrine at the top, restaurants to choose from, and fuji from the park. I ate at the lakeside restaurant near the hotel.

beautiful area, stunning location, just next door to trains, easy to go hakone shrine and moto hakone or other convenient hakone free pass spots. 10 minutes walk from hakoneen golf course. well-appointed and good quality room and excellent staff at check-out.

The location was great and stunning, at a moderate distance from Hakoneen Golf Course. And the area was local, near to a given in Japan, the calm lakeside, and check point center of Hakone. The room was good sized and well-appointed with balcony, and I slept very well. And it had a bathroom sink area and a kettle.

Room overlooks Lake Ashi, clean and quiet. Hot spring not crowded. Free shuttle from Odawara Station, reserve seat. Great stay at this lakeside hotel!

Big room and nice views, comfortable bed and luxurious bathroom.