Spectacular accommodation with amazing setting next to the hill with such a huge elevation change between the reception area and the rooms as well as the restaurant.

We were in a pool villa with a work desk, multi-channel TV, and a seating area. The service was exceptional throughout our stay. Besides, the location was stunning and great for our stay, within 25 minutes' walk of a fine arts museum...

During our Christmas stay at this hotel, we really enjoyed the stunning views of the surrounding nature. It was a key location for us as we wanted a tranquil and peaceful retreat. the pool villa we stayed in provided the perfect couples escape, offering privacy and relaxation.

The irregular shuttle service to nearby attractions was frustrating and expensive, as we constantly had to rely on taxis for transportation. This added an unnecessary hassle to our trip.

Very beautiful and quiet, good value for money.

Staff were excellent; location stunning; room exceptional. Good location to visit the master carvers and silver and gold smiths.

At first we thought it too far out of Ubud but after visiting Ubud for the first time in ten years, we were glad to be away from it. It was an appalling experience and we never want to go back; they have ruined what was so charming and wonderful about it.

Nice staff, brilliant views of the jungle and pool, everything is perfect. The units are gorgeous, really huge. Outdoor bathroom is spotless. The location is stunning and they have parking onsite.

Our family had an incredible stay at a highly-rated resort nestled in the lush jungles of Bali. Surrounded by ancient temples and stunning greenery, the location provided a serene and peaceful atmosphere. The rooms were spacious and well-lit, with modern amenities and comfortable beds. The staff went above and beyond to ensure our needs were met, providing excellent service throughout our stay. The breakfast options were delicious and satisfying, offering a wide variety of choices. We were also impressed with the resort's facilities, including a refreshing pool and breathtaking views of the jungle.

On a downside, we encountered some issues with the housekeeping service, as cups were left on tables and surfaces were dusty, but overall it did not detract from our enjoyable experience.

The hotel is unbelievably beautiful. Lots of moss covered stone and jungle overgrowth. Very romantic! And our room was top notch. Amazing views and tons of space. Really amazing.

The wifi was only in the lobby and it was spotty. Also, I loved the idea of an outdoor shower and bathtub and it was certainly inviting, I found I didn't really want to use it at night. Not really the hotels fault, just not something I'm used to.

The Resort is 'enchanting' - it has elements of an old castle feel to it. The views are stunning from the infinity pool and the balcony on top of the reception area. The villas are faily private - some more than others.

Unfortunately, this hotel is very run down and poorly maintained. We arrived at our private villa only to find that they recycled the bed sheets of the previous guests - yellow stains and hairs welcomed us. Villa had cobwebs around and needed dusting. Not enough bath towels provided for comfort and poor selection of toiletries. The bath tub needed a good scrubbing (We refused to use it) as did the toilet bowl. The rooms and the bedding also smelt damp so if you have a sensitive nose this is not the place for you. The outdoor shower in our pool villa had bugs all around it as did the outdoor bed – we could not use it because there were insect droppings on the bed! Service of the hotel staff was poor – most had a poor command of English. When serving tea / dinner staff was not very attentive. Saw them re-using dirty table cloths. Poor selection of breakfast for the price we paid. All in all hotel staff need to learn how to clean properly and provide some level of service.

I recently stayed at this luxurious hotel and I must say, the location was absolutely perfect. Situated in the outskirts of the city, it offered a serene and tranquil atmosphere, away from the hustle and bustle. The surrounding jungle provided breathtaking views, and waking up to the sound of birds and wildlife was truly a delightful experience. The spacious rooms and villas provided enhanced comfort, and I particularly enjoyed the private pool villa. It offered lots of privacy and the opportunity to relax in my own personal oasis. The bed was comfortable and the bedding clean, complete with a mosquito net for added convenience.

I would definitely recommend this hotel to my family and friends.

My Husband and I stayed 5 nights at the Payogan and had a wonderful time. The staff were very friendly and very helpful. The food was lovely and we had room service on several occasions. Over all the room was comfortable and our private pool was amazing we would reccommend the Payogan to friends and family.

The only problem we had was with a faulty air conditioner that was leaking even after we contacted the maintenance people, the room had a slightly mouldy smell which we burnt incence to cover. When we arrived at our room the path was covered with rotting fruit which was left there for a full day before it was cleaned up, the smell wasn't very pleasant but was cleaned up by the next morning.

The Bedroom and Bathroom was large and spacious, the bed was four poster with netting around which was romantic and protective from mosquitos! The Bath tub, shower and toilet were located outdoors. The Bath tub overlooked the valley of trees, when there were no moths, bugs etc around it was idyllic and romantic. The hotel prepared our room with petals on the bed and bath tub and infinity pool with candles and petals which was a lovely touch

There were a lot of bugs and moths outside at night time. The food served at dinner wasn't the best meal we had in Bali but the service was great!

No complaints whatsoever and would stay here again. Luxury hotel in an excellent location, has splendid views of the jungle. The units are perfect, huge. Please let the really helpful staff know of my gratefulness for a very good stay. The services are very good, including a very clean pool. Furthermore, guests can use parking on site.

Nothing, it is perfect.

luxurious, beautiful room with an outdoor bathroom and towels and a tub. we had an exceptionally comfortable bed and delicious and good breakfasts. good pool, parking on site.

We had a great time at the hotel! The staff was incredibly friendly and made us feel at home. The grounds were green with lots of trees and flowers, and it was nice to be able to walk around and enjoy nature. We loved the breakfast buffet that had so many choices, including fresh fruit and eggs cooked to order. The rooms were tastefully decorated and very comfortable, with large beds and plenty of space to store our clothes. We also enjoyed the spa treatments that were offered on-site.

The hotel was a bit far from the city center, so we had to take a taxi or shuttle to get there. The surrounding area was not very interesting and there was not much to do within walking distance.