Palmer House Hilton Hotel Chicago

4 stars

17, East Monroe Street, Chicago, United States, 60603

Editorial review

This large, bustling hotel has a great location with Millenium Park, the Art Institute, and restaurants within walking distance. The El is adjacent. The fitness center is top-notch, the lobby is grand, and it's undergoing renovations. Rooms are hit or miss, though. Some are small and stuffy, and the service is mediocre. There are plans for a new spa.

Overview

This typical Chicago-style Palmer House Hilton Hotel in Chicago Loop district is rated 4 stars and features parking as well as on-site spa, indoor heated pool and fitness center. Founded in 1873, Palmer House Hilton Hotel underwent a complete renovation in 2008.

Rooms

The property comprises of 1639 modern rooms well-appointed with a microwave, cable TV and high-speed internet.

Eat

The onsite restaurant offers fresh local and American meals served in a enchanting atmosphere.

All visitors are offered a full breakfast for a fee. 

Internet

Hotel high-speed internet access is available in the entire hotel for additional charge

Wireless internet is available in public areas
for additional charge

Hotel TV cable high-speed internet access is available in the hotel rooms
and the rate is USD 19.99 per day

Guest Parking

Public hotel parking is possible on site (reservation might be needed) and the rate is .

Year renovated   2008.  Number of floors   23.  Number of rooms   1639.

hotel Palmer House Hilton Hotel Chicago Chicago location

10 minutes from the center of Chicago, in the proximity of State Street Shopping Area, Art Institute of Chicago and Chicago Public Library. Chicago Office of Tourism - Cultural Center and Lake Forest Graduate Schl-Mgmt are located just 300m from the hotel.

Getting around

5 minutes' from Merrill C Meigs (closed) airport and 10 minutes' walk to the Randolph St. Metra train station.

Distance to:

  • City Center - 300 m
  • Airport: Merrill C Meigs (closed) - 2.8km, Midway - 14.7km
  • Train Station: Millenium Station - 500 m, Van Buren Street Station - 500 m
  • Underground station: LaSalle "L" Station (Blue Line) - 600 m, - 100 m
  • Bus stop - 100 m

Rooms

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Guest Room

King Size Bed or Double Bed or Double Beds

The Palmer House Hilton Hotel Guest Room
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The Palmer House Hilton Hotel Guest Room
The Palmer House Hilton Hotel Guest Room
The Palmer House Hilton Hotel Guest Room
The Palmer House Hilton Hotel Guest Room

Beautifully decorated room offers a sleeping area, a rest zone and a modern bathroom.

    Guest Room With Two Bathrooms

    Double Beds

    The Palmer House Hilton Hotel Guest Room With Two Bathrooms
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    The Palmer House Hilton Hotel Guest Room With Two Bathrooms
    The Palmer House Hilton Hotel Guest Room With Two Bathrooms
    The Palmer House Hilton Hotel Guest Room With Two Bathrooms

    Elegant room has classical decor. It consists of a sleeping zone, small rest area and two modern bathrooms.

      Executive Room

      Double Bed or King Size Bed or Double Beds

      The Palmer House Hilton Hotel Executive Room
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      The Palmer House Hilton Hotel Executive Room
      The Palmer House Hilton Hotel Executive Room
      The Palmer House Hilton Hotel Executive Room
      The Palmer House Hilton Hotel Executive Room
      The Palmer House Hilton Hotel Executive Room

      Room is decorated in French Empire style. It offers a work area, a small rest area and a modern bathroom. The room offers access to the luxurious Executive Club Lounge.

        One Bedroom Suite

        King Size Bed

        The Palmer House Hilton Hotel One Bedroom Suite
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        The Palmer House Hilton Hotel One Bedroom Suite
        The Palmer House Hilton Hotel One Bedroom Suite
        The Palmer House Hilton Hotel One Bedroom Suite
        The Palmer House Hilton Hotel One Bedroom Suite

        Luxurious room has a separate bedroom, living room with dining area and contemporary bathroom.

          Facilities

          General
          • Parking (fee required)
          • Currency exchange
          • Elevator
          • Pets allowed
          • Luggage storage
          • Barber/Beauty Shop
          • Newspapers/magazines
          • 24-Hour Front Desk
          Activities
          • Spa & wellness center
          Services
          • Dry cleaning
          • Laundry
          • Massage services
          Room facilities
          • Non-smoking rooms
          • Air conditioning
          • Room service
          • Ironing facilities
          • Heating
          • In-room safe
          Dining facilities
          • Breakfast
          • Breakfast buffet
          • Bar
          • Restaurant
          • In-room breakfast
          Business facilities
          • Wi-Fi Internet
          • Fax/photocopying
          Meeting facilities
          • Meeting/banquet facilities
          Facilities for people with disabilities
          • Rooms/facilities for people with disabilities
          Leisure and relaxation facilities
          • Swimming pool
          • Indoor swimming pool
          • Sauna
          • Jacuzzi
          • Fitness center

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          Guest feedback

          Read hotel reviews
          • The hotel was great, the Palmer House was absolutely wonderful and the price did not come up on The Palmer's reservation as the price that was promised.
          • The lobby smelled heavenly as a result of the floral displays, front desk staff were quite good and the room was nice.
          • The location is great and the lobby is one of the most wonderfully elegant settings in Chicago.
          Average guest rating
          Very good
          3.6
          Based on  100 reviews

          Policies

          Check-In

          from 15:00-23:00 hours

          Check-Out

          until  11 am

          Children and extra beds
          • One child under the age of 1 may stay free of charge when using existing bedding. 
          • Maximum capacity of extra beds in a room is 1. 
          Pets

          Pets are allowed on request

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          Hilton Palmer House Location

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          Attractions for Tourists
          General
          Shopping Areas
          Historical sites
          Museums
          • Art Institute of Chicago - 200 m
          Halls
          Universities, Institutes
          Theaters
          • Chicago Symphony Orchestra - 200 m
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          Palmer House Hotel Chicago Reviews

          Guest reviews are submitted by our customers after their stay at Palmer House Hotel Chicago

          Average guest rating:

          3.6Based on 100 reviews

          • Rooms 3.2
          • Value 3.6
          • Dining 2.2
          • Location 4.4
          • Service 3.1

          Individual guest reviews

          Reviews are ordered by language and date with a maximum of 25 reviews. 

          • Lobby is absolutely breathtaking - Check-in was easy and courteous - Room was very nice, clean, and spacious

          • I would stay at this hotel again - Room was comfortable - Housekeeping did a great job

          • Front desk staff were quite good - Checkin anytime - Cleaning staff was a bit late each day

          • Bathroom facilities were superior - Room itself was ok - Free internet in lobby area - Great gym

          • Good shower with double shower heads - Coffee maker was better then average - Included robes which was nice

          • Average rating: 4.5

            The service was wonderful and the room had plenty of light and was very comfortable.

            My ratings for this hotel are:

            • 5 Rooms
            • 4 Service
          • Average rating: 4.2

            The staff all seemed friendly, luxurious room and great snacks during the day.

            Noisy lobby, grand old hotel.

            My ratings for this hotel are:

            • 5 Rooms
            • 4 Service
            • 4 Value
          • Average rating: 5.0

            The staff were very pleasant, we ended up getting room service one night and was also flawless.

            My ratings for this hotel are:

            • 5 Rooms
            • 5 Service
          • Average rating: 5.0

            The staff were friendly and helpful, the room I stayed in was very comfortable and clean.

            My ratings for this hotel are:

            • 5 Rooms
          • Average rating: 5.0

            The hotel was great and the location couldn't have been better for us, the staff were lovely, accommodating and informative. The room was large.

            My ratings for this hotel are:

            • 5 Rooms
            • 5 Service
            • 5 Value
          • Average rating: 4.4

            Historic landmark hotel in the heart of Chicago, the staff were friendly, helpful and professional, the room itself was actually nice, was an updated room.

            My ratings for this hotel are:

            • 4 Rooms
            • 5 Service
            • 5 Value
          • Average rating: 4.3

            Loved the history of the hotel, the staff were friendly and courteous, the rooms were clean and the beds very comfortable.

            My ratings for this hotel are:

            • 4 Rooms
            • 5 Service
            • 4 Value
          • Average rating: 4.8

            Hotel staff very friendly and helpful, the service was excellent. My room was very comfortable.

            My ratings for this hotel are:

            • 5 Rooms
            • 5 Service
            • 5 Value
          • Average rating: 3.9

            One of the historic hotels in Chicago, friendly staff especially housekeeping we had special needs to be met and my suite was very nice and clean.

            My ratings for this hotel are:

            • 4 Rooms
            • 5 Service
            • 3 Value
          • Average rating: 4.9

            The room was clean and the hotel lobby was very cool atmosphere, staff were accomodating and helpful, the bed was very comfortable and the sheets soft.

            My ratings for this hotel are:

            • 5 Rooms
            • 5 Service
            • 5 Value

          Availability
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          Check-in date
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          Why book with us?

          • No prepayments

            Pay at the hotel, credit card details are only required to guarantee your booking.

          • Low prices

            Enjoy our best price guarantee and special offers.

          • Free cancellations

            Usually cancellations can be made without charge close to your arrival date (check policies).

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            You get instant confirmation directly from the hotel's reservation database.

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