Palmer House Hilton Hotel Chicago

 4 stars
17, East Monroe Street, Chicago, United States, 60603  show mapSave
From  US$ 272
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  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Editorial review:

This large, bustling hotel has a great location with Millenium Park, the Art Institute, and restaurants within walking distance. The El is adjacent. The fitness center is top-notch, the lobby is grand, and it's undergoing renovations. Rooms are hit or miss, though. Some are small and stuffy, and the service is mediocre. There are plans for a new spa.

Verified Reviews:

  • Lobby is absolutely breathtaking - Check-in was easy and courteous - Room was very nice, clean, and spacious
  • I would stay at this hotel again - Room was comfortable - Housekeeping did a great job
  • Front desk staff were quite good - Checkin anytime - Cleaning staff was a bit late each day
  • Bathroom facilities were superior - Room itself was ok - Free internet in lobby area - Great gym
  • Good shower with double shower heads - Coffee maker was better then average - Included robes which was nice

Overview

Opposite to John Hancock Center / Observatory, Museum of Broadcast Communications and St. James Cathedral, the fascinating Palmer House Hilton Hotel offers a spa center, an indoor swimming pool. Since 1873, it has been a prominent hotel in the center of Chicago.

Rooms

Palmer House Hilton Hotel features 1635 rooms across 23 floors.

Eat

In the morning a continental breakfast is served at the restaurant. The seasonal restaurant provides delicious meals. The café bar serves burgers, pasta.

All visitors are offered a full breakfast for a fee. 

Work

For its guests Palmer House Hilton Hotel offers conference facilities, internet access as well as a news stand, a souvenir shop and a garage.

Relax

Guests will enjoy a steam room, Jacuzzi and a sauna on-site. Fitness classes, a gym are provided in the on-site fitness center.

Internet

Hotel high-speed internet access is available in public areas for additional charge

Wireless internet is available in public areas and is free of charge

Wireless internet is available in the hotel rooms
and the rate is USD 13.95 per day

Guest Parking

Public hotel parking is possible at a location nearby and the rate is USD 42 per day.

Private hotel parking is possible on site and the rate is USD 62 per day.

Year renovated   2008.  Number of floors   23.  Number of rooms   1639.

Location

hotel Palmer House Hilton Hotel Chicago Chicago location

Magnificent location in Chicago close to Monroe-Red underground station. Just 1km from the center of Chicago known for Michigan Avenue, Art Institute of Chicago and The Magic Parlour.

Guests might visit a tower, theaters and museums as well as bars, restaurants off-site.

Getting around.

5 minutes' drive from Merrill C Meigs (closed) airport and 10 minutes' walk to Randolph St. Metra train station.

Distance to:

  • City Center - 300 m
  • Airport: Merrill C Meigs (closed) - 2.8km, Midway - 14.7km
  • Train Station: Millenium Station - 500 m, Van Buren Street Station - 500 m
  • Underground station: LaSalle "L" Station (Blue Line) - 600 m, - 100 m
  • Bus stop - 100 m

Facilities

General
  • Parking (fee required)
  • Currency exchange
  • Elevator
  • Pets allowed
  • Luggage storage
  • Barber/Beauty Shop
  • Newspapers/magazines
  • 24-Hour Front Desk
Activities
  • Spa & wellness center
Services
  • Dry cleaning
  • Laundry
  • Massage services
Dining facilities
  • Breakfast
  • Breakfast buffet
  • Bar
  • Restaurant
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Swimming pool
  • Indoor swimming pool
  • Sauna
  • Jacuzzi
  • Fitness center
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Ironing facilities
  • Heating
  • In-room safe

Policies

Check-In

from 15:00-23:00 hours

Check-Out

until  11 am

Pets

Pets are allowed on request

Pets are allowed on request

Children and extra beds
  • One child under the age of 1 may stay free of charge when using existing bedding. 
  • One child under the age of 4 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

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Rooms and availability

Guest Room

The Palmer House Hilton Hotel Guest Room
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The Palmer House Hilton Hotel Guest Room
The Palmer House Hilton Hotel Guest Room
The Palmer House Hilton Hotel Guest Room
The Palmer House Hilton Hotel Guest Room

Beautifully decorated room offers a sleeping area, a rest zone and a modern bathroom.

Guest Room With Two Bathrooms

The Palmer House Hilton Hotel Guest Room With Two Bathrooms
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The Palmer House Hilton Hotel Guest Room With Two Bathrooms
The Palmer House Hilton Hotel Guest Room With Two Bathrooms
The Palmer House Hilton Hotel Guest Room With Two Bathrooms

Elegant room has classical decor. It consists of a sleeping zone, small rest area and two modern bathrooms.

Executive Room

The Palmer House Hilton Hotel Executive Room
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The Palmer House Hilton Hotel Executive Room
The Palmer House Hilton Hotel Executive Room
The Palmer House Hilton Hotel Executive Room
The Palmer House Hilton Hotel Executive Room
The Palmer House Hilton Hotel Executive Room

Room is decorated in French Empire style. It offers a work area, a small rest area and a modern bathroom. The room offers access to the luxurious Executive Club Lounge.

One Bedroom Suite

The Palmer House Hilton Hotel One Bedroom Suite
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The Palmer House Hilton Hotel One Bedroom Suite
The Palmer House Hilton Hotel One Bedroom Suite
The Palmer House Hilton Hotel One Bedroom Suite
The Palmer House Hilton Hotel One Bedroom Suite

Luxurious room has a separate bedroom, living room with dining area and contemporary bathroom.

Hilton Palmer House LocationWhat's nearby

Legend
Legend
  • Current hotel
  • Hotels nearby
  • Airports
  • Underground Railway Stations
  • Train Stations
  • Parks
  • Attractions for Tourists
  • Museums
  • Convention Centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

What's nearby

Attractions for Tourists
General
  • Chicago Public Library
    300 m
Shopping Areas
  • Macy's Department Store
    300 m
Historical sites
  • National Trust For Historic
    300 m
  • Inspired Partnership
    300 m
Museums
  • School of the Art Institute
    100 m
  • Art Institute of Chicago
    200 m
  • Museums in the Park
    200 m
  • Chicago Architecture Fndtn
    200 m
  • Art Resources and Teaching
    300 m
  • Museum of Broadcast Comm
    300 m
Halls
  • The Shubert Theatre
    100 m
  • Orchestra Hall at Symphony Ctr
    200 m
Universities, Institutes
  • Career Colleges of Chicago
    100 m
  • Ymca
    100 m
  • Mac Cormac College
    100 m
  • National Louis University
    200 m
  • University-IL Urology Clinic
    200 m
  • Medical Careers Institute Inc
    200 m
  • Computer Learning Ctr
    200 m
  • Depaul University-Computer Sci
    200 m
  • American Academy of Art
    300 m
  • Conference Center
    300 m
  • Center For Intellectual Prprty
    300 m
  • Center For Intl Business Trade
    300 m
  • Admission Financial Aid
    300 m
  • Center For Information Tech
    300 m
Theaters
  • Chicago Symphony Orchestra
    200 m

Local Attractions

  • The East Bank Club
    1.5km
    500 N. Kingsbury St., Chicago
  • Showplace Icon Theatre
    1.5km
    150 West Roosevelt Road, Chicago
  • St. James Cathedral
    1.6km
    65 East Huron Street, Chicago
  • Museum of Broadcast Communications
    1.6km
    360 N. State Street, Chicago
  • Shedd Aquarium
    1.8km
    1200 S Lake Shore Dr, Chicago

Near the hotel

  • Art Institute of Chicago
    240 m
    111 S Michigan Ave, Chicago
  • Millennium Park
    360 m
    201 E Randolph St, Chicago
  • Michigan Avenue
    270 m
    Chicago, IL 60656 ‎
  • The Magic Parlour
    60 m
    Palmer House Hilton, Chicago
  • Cloud Gate
    380 m
    201 E. Randolph St., between Michigan Ave & Columbus Ave, Chicago
  • Bank of America Theatre
    110 m
    18 West Monroe St, Chicago
  • Carson, Pirie, Scott and Company Building
    150 m
    1 S. State St., Chicago

Restaurants Nearby

  • Miller's Pub & Restaurant

    67% likes this, based on 510 reviews
    Food: American, Hamburgers, Barbecue
    Price Range: USD 23 - USD 32

    120 m
    134 S Wabash Ave

    Phone: (312) 263-4988

  • Corner Bakery

    79% likes this, based on 110 reviews
    Food: Bakery

    10 m
    140 S Dearborn St

    Phone: (312) 920-9100

  • Corner Bakery Cafe

    65% likes this, based on 94 reviews

    10 m
    35 E Monroe St

    Phone: (312) 372-0072

  • Lockwood Restaurant and Bar

    64% likes this, based on 118 reviews
    Food: American
    Price Range: USD 22 - USD 42

    20 m
    17 E. Monroe Street

    Phone: 3129173404

  • Corner Bakery Cafe

    82% likes this, based on 51 reviews

    10 m
    56 W Randolph St

    Phone: (312) 346-9492

Palmer House Hotel Chicago Reviews

Guest reviews are submitted by our customers after their stay at Palmer House Hotel Chicago

Average guest rating

3.6
out of 5
Very good
Based on 113 reviews

Rating by category:

Dining
2.0
Location
4.4
Service
3.1
Rooms
3.2
Value
3.7

Individual guest reviews

  • Bar area were beautiful, decor were amazing and the Palmer House was gorgeous. The lobby was great, staff were excellent and the concierge was very helpful and the bellman nice. The bed was comfortable and also, the small shelving under the mirror was kind of slanted and.

    In an odd location and self parking a block away. The hotel was very busy, the room was expensive and mattress was too soft.

    My rating for the hotel:

    • Average rating
      3.8
    • Location
      4
    • Rooms
      3
    • Service
      4
    • Value
      4
  • The location is perfect, the hotel is convenient to the Art Institute we saw a Picasso exhibit and the Palmer House Hilton is absolutely gorgeous. The lobby is extraordinary and the staff is very friendly. Beds sleep very comfortable and the buffet could have been more reasonable would allowed more people to afford the experience.

    Never stay night in new year changes we face tonight everything changes, no much room to move around.

    My rating for the hotel:

    • Average rating
      4.5
    • Location
      4
    • Rooms
      5
    • Service
      5
    • Value
      4
    • Dining
      5
  • Great location nice rooms reasonable price and just one block away from the Art Institute and the parks. The hotel is clean and the building is very historical. The lobby is beautiful, the staff is very helpful and the showers have a double shower head is magnificent. The bar is well stocked, pillows are always perfect and breakfast croissant is darn delicious.

    The decor is very dated and also the TV is located on the side of the bed is not very convenient. The indoor pool starts at 4 ft and is very tiny.

    My rating for the hotel:

    • Average rating
      4.0
    • Location
      4
    • Rooms
      4
    • Service
      4
    • Value
      3
  • Location is excellent, the hotel lobby is breathtakingly gorgeous and the rooms are quite big, clean and nicely maintained. The gym is very well equiped.

    Beautiful building appalling service the worst restaurant, the staff at times were rude.

    My rating for the hotel:

    • Average rating
      3.7
    • Rooms
      5
    • Service
      4
    • Value
      3
  • We really liked the location and comfortable Amazing stay. Historic building in downtown and very reasonable rate. I loved the interior architecture, helpful concierge staff and very easy and fast checkout within the room TV menu.

    This old hotel is being restored to grandeur and fyi the lobby bar is quite expensive amaretto mostly coffee $12.

    My rating for the hotel:

    • Average rating
      4.7
    • Location
      5
    • Service
      5
    • Value
      5
  • Location great and service, lots of restaurants in walking distance, as well as some shopping. Very nice, romantic hotel and luxurious building in a fantastic building. Good price for central Chicago, beautiful lobby and the staff were very friendly and helpful.

    No room for big luggages, small pillows for sleeping and the fruit frozen.

    My rating for the hotel:

    • Average rating
      4.7
    • Location
      5
    • Rooms
      5
    • Service
      5
    • Value
      4
  • The location is very good, the hotel is magnificent and the lobby, bar, and restaurants are great. The meeting rooms are excellent as well.

    The accessibility to a huge festival going on nearby and not worth the price. Good, just not my style, more staff is needed.

    My rating for the hotel:

    • Average rating
      4.0
    • Location
      4
    • Rooms
      5
    • Service
      3
    • Value
      4
  • The location was excellent and the room was clean and the hotel lobby was very cool atmosphere. The staff were wonderful, bed slept great and restaurant was good for a couple of meals.

    Expensive stay, definitely did not feel i got my money's worth.

    My rating for the hotel:

    • Average rating
      4.2
    • Location
      4
    • Rooms
      5
    • Service
      5
    • Value
      4
  • The location is the best and beddings are high quality feather filled, very nice. The palmer house is forever stately and classic, the lobby is beautiful and the pool, the staff is quite friendly and helpful. The beds are very comfortable and restaurants offer great options for dining.

    Later i learned the hotel has more than 1,600 rooms i was better able to understand the delays.

    My rating for the hotel:

    • Average rating
      4.7
    • Location
      5
    • Rooms
      5
    • Service
      5
    • Value
      4
  • Great location, nice Place and good price. The beautiful, historic lobby, helpful staff and room was very comfortable and clean.

    The hotel is like 144 years old.

    My rating for the hotel:

    • Average rating
      4.5
    • Location
      4
    • Rooms
      5
    • Service
      5
    • Value
      4
  • Location is excellent, the Palmer House is a great hotel and the lobby is grand and beautiful.

    No free internet in the room.

    My rating for the hotel:

    • Average rating
      4.2
    • Location
      5
    • Rooms
      4
    • Value
      4
  • Perfect location in the theater district, great Hotel and fantastic stay at the Palmer House. Pretty disappointing for the price and best lobby ever. Concierge service was very good and the roominess and the beds were the most comfortable I have ever slept in.

    The bathroom in our room on the 22nd floor was very small.

    My rating for the hotel:

    • Average rating
      4.2
    • Location
      5
    • Rooms
      5
    • Service
      3
    • Value
      4
  • The location was good and the hotel staff were always friendly and helpful. The lobby was decorated for christmas and was just beautiful, customer service were phenomenal. The bed was quite comfortable, friends and I attended the High Tea was very nice.

    The rooms are tiny.

    My rating for the hotel:

    • Average rating
      4.2
    • Location
      4
    • Rooms
      3
    • Service
      5
    • Value
      5
  • The bar area is gorgeous, the hotel is beautiful and all the staff were excellent, the location of The Palmer House is perfect. The main lobby it is a spectacular masterpiece from an age gone by, rooms could be updated soonish.

    Very small bathroom.

    My rating for the hotel:

    • Average rating
      4.2
    • Location
      5
    • Rooms
      4
    • Value
      4
  • The location is very good and the hotel's decor is lovely overall and the room, very comfortable. The lobby is beautiful and historic.

    Bathroom quite small and old.

    My rating for the hotel:

    • Average rating
      3.7
    • Location
      4
    • Rooms
      5
    • Value
      3
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