Palmer House Hilton Hotel Chicago  4 stars

17, East Monroe Street, Chicago, United States, 60603  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Editorial review:

This large, bustling hotel has a great location with Millenium Park, the Art Institute, and restaurants within walking distance. The El is adjacent. The fitness center is top-notch, the lobby is grand, and it's undergoing renovations. Rooms are hit or miss, though. Some are small and stuffy, and the service is mediocre. There are plans for a new spa.

Verified Reviews:

  • Lobby is absolutely breathtaking - Check-in was easy and courteous - Room was very nice, clean, and spacious
  • I would stay at this hotel again - Room was comfortable - Housekeeping did a great job
  • Front desk staff were quite good - Checkin anytime - Cleaning staff was a bit late each day
  • Bathroom facilities were superior - Room itself was ok - Free internet in lobby area - Great gym
  • Good shower with double shower heads - Coffee maker was better then average - Included robes which was nice

Overview

The fascinating 4-star Palmer House Hilton Hotel offers an ideal spot in a lively area just outside bars, restaurants. Renovated in 2008, this hotel combines the modern with oriental architecture.

Rooms

Palmer House Hilton Hotel features 1635 rooms across 23 floors.

Eat

In the morning a continental breakfast is served at the restaurant. The innovative restaurant serves delicious seasonal dishes. The café bar serves burgers, pasta.

All visitors are offered a full breakfast for a fee. 

Work

For its guests Palmer House Hilton Hotel offers conference facilities, internet access as well as a news stand, a souvenir shop and a garage.

Relax

Guests can find a spa center, an indoor swimming pool and make use of a steam room, Jacuzzi and a sauna on the premises. Fitness classes, a gym are provided in the on-site fitness center.

Internet

Hotel high-speed internet access is available in public areas for additional charge

Wireless internet is available in public areas and is free of charge

Wireless internet is available in the hotel rooms and the rate is USD 13.95 per day

Guest Parking

Public hotel parking is possible at a location nearby and the rate is USD 43 per day.

Private hotel parking is possible on site and the rate is USD 75 per day.

Year renovated   2008.  Number of floors   23.  Number of rooms   1639.

Location

Magnificent location a few steps from Monroe-Red subway station and within close proximity to John Hancock Center / Observatory, Museum of Broadcast Communications and St. James Cathedral. Just 10 minutes from the center of Chicago.

Set within walking distance from a tower, theaters and museums, as well as renowned Michigan Avenue, Art Institute of Chicago and The Magic Parlour.

Getting around.

5 minutes' drive from Merrill C Meigs (closed) airport and 10 minutes' walk to Randolph St. Metra train station.

Distance to:

  • City Center - 400 m
  • Airport: Merrill C Meigs (closed) - 2.9km, Midway - 14.8km
  • Train Station: Millenium Station - 600 m, Van Buren Street Station - 600 m
  • Underground station: LaSalle "L" Station (Blue Line) - 700 m, LaSalle \"L\" Station (Blue Line) - 700 m
  • Bus stop - 100 m
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Policies

Check-In

from 15:00-23:00 hours

Check-Out

until  11 am

Children and extra beds
  • One child under the age of 4 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 
Pets

Pets are allowed on request

Facilities

General
  • Parking (fee required)
  • Currency exchange
  • Elevator
  • Pets allowed
  • 24-Hour Front Desk
  • Barber/Beauty Shop
  • Luggage storage
  • Newspapers/magazines
Activities
  • Spa & wellness center
Services
  • Laundry
  • Massage services
  • Dry cleaning
Dining facilities
  • Breakfast
  • Breakfast buffet
  • Bar
  • Restaurant
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Swimming pool
  • Indoor swimming pool
  • Sauna
  • Jacuzzi
  • Fitness center
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • Ironing facilities
  • In-room safe

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Guest Room
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The Palmer House Hilton Hotel Guest Room
The Palmer House Hilton Hotel Guest Room
The Palmer House Hilton Hotel Guest Room
The Palmer House Hilton Hotel Guest Room
Bed type: One Single Bed or Double Bed or Double Beds

Beautifully decorated room offers a sleeping area, a rest zone and a modern bathroom.

Room facilities
    Guest Room With Two Bathrooms
    Check Prices
    The Palmer House Hilton Hotel Guest Room With Two Bathrooms
    The Palmer House Hilton Hotel Guest Room With Two Bathrooms
    The Palmer House Hilton Hotel Guest Room With Two Bathrooms
    Bed type: One Single Bed or Double Bed or Double Beds

    Elegant room has classical decor. It consists of a sleeping zone, small rest area and two modern bathrooms.

    Room facilities
      Executive Room
      Check Prices
      The Palmer House Hilton Hotel Executive Room
      The Palmer House Hilton Hotel Executive Room
      The Palmer House Hilton Hotel Executive Room
      The Palmer House Hilton Hotel Executive Room
      The Palmer House Hilton Hotel Executive Room
      Bed type: King Size Bed or Double Beds or Double Bed

      Room is decorated in French Empire style. It offers a work area, a small rest area and a modern bathroom. The room offers access to the luxurious Executive Club Lounge.

      Room facilities
        One Bedroom Suite
        Check Prices
        The Palmer House Hilton Hotel One Bedroom Suite
        The Palmer House Hilton Hotel One Bedroom Suite
        The Palmer House Hilton Hotel One Bedroom Suite
        The Palmer House Hilton Hotel One Bedroom Suite
        Bed type: King Size Bed or Double Bed

        Luxurious room has a separate bedroom, living room with dining area and contemporary bathroom.

        Room facilities

          The Palmer House Hilton Hotel LocationWhat's nearby

          Legend
          Legend
          • Current hotel
          • Hotels nearby
          • Airports
          • Underground station
          • Train Stations
          • Parks
          • Attractions for Tourists
          • Museums
          • Convention Centers
          • Stadiums
          • Food and meals
          • General

          Hover above the icons to see hotel photo and details.

          Click the hotel to go to the main hotel page.

          What's nearby

          Attractions for Tourists
          Monuments and Landmarks
          • Michigan Avenue
            200 m
          Historical sites
          • National Trust For Historic
            300 m
          • Inspired Partnership
            300 m
          Stadiums
          • Jay Pritzker Pavilion
            300 m
          Museums
          • School of the Art Institute
            100 m
          • Museums in the Park
            200 m
          • Chicago Architecture Fndtn
            200 m
          • 200 m
          • Art Resources and Teaching
            300 m
          Halls
          • The Shubert Theatre
            100 m
          • Orchestra Hall at Symphony Ctr
            200 m
          Universities, Institutes
          • Mac Cormac College
            100 m
          • Ymca
            100 m
          • Career Colleges of Chicago
            100 m
          • Medical Careers Institute Inc
            200 m
          • National Louis University
            200 m
          • University-IL Urology Clinic
            200 m
          • Depaul University-Computer Sci
            200 m
          • Computer Learning Ctr
            200 m
          • Center For Information Tech
            300 m
          • Conference Center
            300 m
          • Admission Financial Aid
            300 m
          • Center For Intl Business Trade
            300 m
          • Center For Intellectual Prprty
            300 m
          • American Academy of Art
            300 m
          Theaters
          • Bank of America Theatre
            100 m
          • Chicago Symphony Orchestra
            200 m

          Local Attractions

          • The East Bank Club
            1.5km
            500 N. Kingsbury St., Chicago
          • Showplace Icon Theatre
            1.5km
            150 West Roosevelt Road, Chicago
          • St. James Cathedral
            1.6km
            65 East Huron Street, Chicago
          • Museum of Broadcast Communications
            1.6km
            360 N. State Street, Chicago
          • Shedd Aquarium
            1.8km
            1200 S Lake Shore Dr, Chicago

          Near the hotel

          • Art Institute of Chicago
            240 m
            111 S Michigan Ave, Chicago
          • Millennium Park
            360 m
            201 E Randolph St, Chicago
          • Michigan Avenue
            270 m
            Chicago, IL 60656 ‎
          • The Magic Parlour
            60 m
            Palmer House Hilton, Chicago
          • Cloud Gate
            380 m
            201 E. Randolph St., between Michigan Ave & Columbus Ave, Chicago
          • Bank of America Theatre
            110 m
            18 West Monroe St, Chicago
          • Carson, Pirie, Scott and Company Building
            150 m
            1 S. State St., Chicago

          Restaurants Nearby

          • Miller's Pub & Restaurant

            67% likes this, based on 510 reviews
            Food: American, Hamburgers, Barbecue
            Price Range: USD 23 - USD 32

            120 m
            134 S Wabash Ave

            Phone: (312) 263-4988

          • Corner Bakery

            79% likes this, based on 110 reviews
            Food: Bakery

            10 m
            140 S Dearborn St

            Phone: (312) 920-9100

          • Corner Bakery Cafe

            65% likes this, based on 94 reviews

            10 m
            35 E Monroe St

            Phone: (312) 372-0072

          • Lockwood Restaurant and Bar

            64% likes this, based on 118 reviews
            Food: American
            Price Range: USD 22 - USD 42

            20 m
            17 E. Monroe Street

            Phone: 3129173404

          • Corner Bakery Cafe

            82% likes this, based on 51 reviews

            10 m
            56 W Randolph St

            Phone: (312) 346-9492

          The Palmer House Hilton Hotel Reviews

          Guest reviews are submitted by our customers after their stay at The Palmer House Hilton Hotel

          Average guest rating

          7.2
          out of 10
          Very good
          Based on 113 reviews

          Rating by category:

          Service
          6.3
          Rooms
          6.5
          Value
          7.3
          Dining
          4.0
          Location
          8.8

          Individual guest reviews

          • Bar area were beautiful, decor were amazing and the Palmer House was gorgeous. The lobby was great, staff were excellent and the concierge was very helpful and the bellman nice. The bed was comfortable and also, the small shelving under the mirror was kind of slanted and.

            In an odd location and self parking a block away. The hotel was very busy, the room was expensive and mattress was too soft.

            My rating for the hotel:

            • Average rating
              7.8
            • Location
              8
            • Rooms
              7
            • Service
              8
            • Value
              8
          • The location is perfect, the hotel is convenient to the Art Institute we saw a Picasso exhibit and the Palmer House Hilton is absolutely gorgeous. The lobby is extraordinary and the staff is very friendly. Beds sleep very comfortable and the buffet could have been more reasonable would allowed more people to afford the experience.

            Never stay night in new year changes we face tonight everything changes, no much room to move around.

            My rating for the hotel:

            • Average rating
              9.0
            • Location
              8
            • Rooms
              9
            • Service
              10
            • Value
              8
            • Dining
              10
          • Great location nice rooms reasonable price and just one block away from the Art Institute and the parks. The hotel is clean and the building is very historical. The lobby is beautiful, the staff is very helpful and the showers have a double shower head is magnificent. The bar is well stocked, pillows are always perfect and breakfast croissant is darn delicious.

            The decor is very dated and also the TV is located on the side of the bed is not very convenient. The indoor pool starts at 4 ft and is very tiny.

            My rating for the hotel:

            • Average rating
              7.8
            • Location
              9
            • Rooms
              8
            • Service
              8
            • Value
              6
          • Location is excellent, the hotel lobby is breathtakingly gorgeous and the rooms are quite big, clean and nicely maintained. The gym is very well equiped.

            Beautiful building appalling service the worst restaurant, the staff at times were rude.

            My rating for the hotel:

            • Average rating
              7.6
            • Rooms
              9
            • Service
              8
            • Value
              6
          • We really liked the location and comfortable Amazing stay. Historic building in downtown and very reasonable rate. I loved the interior architecture, helpful concierge staff and very easy and fast checkout within the room TV menu.

            This old hotel is being restored to grandeur and fyi the lobby bar is quite expensive amaretto mostly coffee $12.

            My rating for the hotel:

            • Average rating
              9.4
            • Location
              9
            • Service
              10
            • Value
              9
          • Location great and service, lots of restaurants in walking distance, as well as some shopping. Very nice, romantic hotel and luxurious building in a fantastic building. Good price for central Chicago, beautiful lobby and the staff were very friendly and helpful.

            No room for big luggages, small pillows for sleeping and the fruit frozen.

            My rating for the hotel:

            • Average rating
              9.2
            • Location
              10
            • Rooms
              9
            • Service
              10
            • Value
              8
          • The location is very good, the hotel is magnificent and the lobby, bar, and restaurants are great. The meeting rooms are excellent as well.

            The accessibility to a huge festival going on nearby and not worth the price. Good, just not my style, more staff is needed.

            My rating for the hotel:

            • Average rating
              8.0
            • Location
              7
            • Rooms
              10
            • Service
              6
            • Value
              9
          • The location was excellent and the room was clean and the hotel lobby was very cool atmosphere. The staff were wonderful, bed slept great and restaurant was good for a couple of meals.

            Expensive stay, definitely did not feel i got my money's worth.

            My rating for the hotel:

            • Average rating
              8.6
            • Location
              8
            • Rooms
              10
            • Service
              9
            • Value
              7
          • The location is the best and beddings are high quality feather filled, very nice. The palmer house is forever stately and classic, the lobby is beautiful and the pool, the staff is quite friendly and helpful. The beds are very comfortable and restaurants offer great options for dining.

            Later i learned the hotel has more than 1,600 rooms i was better able to understand the delays.

            My rating for the hotel:

            • Average rating
              9.6
            • Location
              10
            • Rooms
              9
            • Service
              10
            • Value
              9
          • Great location, nice Place and good price. The beautiful, historic lobby, helpful staff and room was very comfortable and clean.

            The hotel is like 144 years old.

            My rating for the hotel:

            • Average rating
              9.0
            • Location
              8
            • Rooms
              10
            • Service
              10
            • Value
              8
          • Location is excellent, the Palmer House is a great hotel and the lobby is grand and beautiful.

            No free internet in the room.

            My rating for the hotel:

            • Average rating
              8.6
            • Location
              10
            • Rooms
              8
            • Value
              8
          • Perfect location in the theater district, great Hotel and fantastic stay at the Palmer House. Pretty disappointing for the price and best lobby ever. Concierge service was very good and the roominess and the beds were the most comfortable I have ever slept in.

            The bathroom in our room on the 22nd floor was very small.

            My rating for the hotel:

            • Average rating
              8.6
            • Location
              10
            • Rooms
              10
            • Service
              6
            • Value
              8
          • The location was good and the hotel staff were always friendly and helpful. The lobby was decorated for christmas and was just beautiful, customer service were phenomenal. The bed was quite comfortable, friends and I attended the High Tea was very nice.

            The rooms are tiny.

            My rating for the hotel:

            • Average rating
              8.2
            • Location
              8
            • Rooms
              6
            • Service
              10
            • Value
              9
          • The bar area is gorgeous, the hotel is beautiful and all the staff were excellent, the location of The Palmer House is perfect. The main lobby it is a spectacular masterpiece from an age gone by, rooms could be updated soonish.

            Very small bathroom.

            My rating for the hotel:

            • Average rating
              8.4
            • Location
              10
            • Rooms
              7
            • Value
              8
          • The location is very good and the hotel's decor is lovely overall and the room, very comfortable. The lobby is beautiful and historic.

            Bathroom quite small and old.

            My rating for the hotel:

            • Average rating
              7.4
            • Location
              8
            • Rooms
              9
            • Value
              5
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