The Palmer House Hilton Hotel - Chicago  4 stars

17, East Monroe Street, Chicago, United States, 60603  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Editorial review:

This large, bustling hotel has a great location with Millenium Park, the Art Institute, and restaurants within walking distance. The El is adjacent. The fitness center is top-notch, the lobby is grand, and it's undergoing renovations. Rooms are hit or miss, though. Some are small and stuffy, and the service is mediocre. There are plans for a new spa.

Verified Reviews:

  • Lobby is absolutely breathtaking - Check-in was easy and courteous - Room was very nice, clean, and spacious
  • I would stay at this hotel again - Room was comfortable - Housekeeping did a great job
  • Front desk staff were quite good - Checkin anytime - Cleaning staff was a bit late each day
  • Bathroom facilities were superior - Room itself was ok - Free internet in lobby area - Great gym
  • Good shower with double shower heads - Coffee maker was better then average - Included robes which was nice
 Paid Wi-Fi

Paid Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Indoor swimming pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Golf course

 Spa and relaxation

Spa & wellness center

Solarium

Turkish bath

Steam bath

Jacuzzi

Overview

The elegant Palmer House A Hilton Hotel is a decent example of a 4-star hotel in Chicago.

This hotel is situated 1.9km away from John Hancock Center / Observatory, Shedd Aquarium and The Field Museum. Cloud Gate, Bank of America Theatre and Art Institute of Chicago in Chicago are located nearby.

The vicinity of lakes and parks as well as quick access to restaurants, a zoo and bars set the hotel apart.

Nearest underground station is Monroe-Red, which is only 100 meters away. Fast access to Midway airport within 15km is provided.

Rooms

This property offers 1635 non-smoking guestrooms complete with Wi-Fi, a safe, air conditioning, a wet bar and a minibar. They provide bathrooms with a bathroom phone and a hairdryer.

Eat

Every morning a complimentary continental breakfast is served. At the restaurant American dishes are served. The café bar serves snacks and burgers.

All visitors are offered a full breakfast for a fee. 

Services

Guests will benefit from 24-hour reception, laundry and room service along with a lift, parking and a safe deposit box.

Relax

Guests will enjoy a Jacuzzi and a sauna on-site.

Internet

High-speed internet access is available in the entire hotel for additional charge

Wireless internet is available in public areas for free.

Guest Parking

public hotel parking is possible at a location nearby and the rate is USD 47 per day.

Year renovated   2008.  Number of floors   23.  Number of rooms   1639.

City Center Chicago - 1400 ft
Airports Midway (MDW) - 9.3 mi, Chicago O'hare International (ORD) - 15.8 mi
Train Stations Millenium Station - 2000 ft, Van Buren Street Station - 2000 ft
Underground stations LaSalle "L" Station (Blue Line) - 2300 ft, LaSalle \"L\" Station (Blue Line) - 2300 ft
Bus stop - 400 ft
Restaurants Miller's Pub & Restaurant (cuisine: American, Hamburgers, Barbecue) - 400 ft, Corner Bakery (cuisine: Bakery) - 100 ft
Parks Millennium Park - 1300 ft, Grant Park - 2100 ft
Beaches North Avenue Beach - 2600 ft, Ohio Street Beach - 1.1 mi
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Facilities

General
  • Free Wi-Fi in public areas
  • Paid parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Air conditioning in public areas
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • Pets allowed for a fee
  • Executive/Club floor
  • Lobby
  • Sundry/Convenience store
  • Souvenir shop
  • Florist/Flower shop
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled
Activities
  • Racquetball
Services
  • Paid airport shuttle
  • Paid city shuttle
  • Paid valet parking
  • Room service
  • Bell staff/Porter
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service
Dining facilities
  • Paid breakfast
  • In-room breakfast
  • Restaurant buffet
  • Bar/Lounge
Meeting facilities
  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying
Children's facilities
  • Cribs available
  • Babysitting/Child services
  • Video games
  • Kids club
Leisure facilities
  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Indoor swimming pool
  • Golf course
  • Fitness center
  • Health club
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Solarium
  • Jacuzzi
  • Shiatsu massage
  • Barbeque grills
  • Sun terrace
Room facilities
  • Paid Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Living room
  • Sitting area
  • Dressing area
  • Rollaway/Extra bed
  • Wardrobe
  • Ironing facilities
  • In-room desk
Bathroom
  • Private bathroom
  • Bath/Shower
  • Hair dryer
Kitchen facilities
  • Refrigerator on request
  • Microwave on request
Bedroom
  • Premium bedding
  • Pillow top mattress
Media
  • Paid movies/Video
  • Cable/Satellite television
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Policies

Check-In

from  3 pm

Check-Out

until  11 am

Children and extra beds
  • Maximum capacity of extra beds in a room is 1. 

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Guest Room
Check Prices
The Palmer House Hilton Hotel Guest Room
The Palmer House Hilton Hotel Guest Room
The Palmer House Hilton Hotel Guest Room
The Palmer House Hilton Hotel Guest Room
Bed type: Double Bed or King Size bed or Double beds

Beautifully decorated room offers a sleeping area, a rest zone and a modern bathroom.

Room facilities
    Guest Room With Two Bathrooms
    Check Prices
    The Palmer House Hilton Hotel Guest Room With Two Bathrooms
    The Palmer House Hilton Hotel Guest Room With Two Bathrooms
    The Palmer House Hilton Hotel Guest Room With Two Bathrooms
    Bed type: Double Bed or King Size bed or Double beds

    Elegant room has classical decor. It consists of a sleeping zone, small rest area and two modern bathrooms.

    Room facilities
      Executive Room
      Check Prices
      The Palmer House Hilton Hotel Executive Room
      The Palmer House Hilton Hotel Executive Room
      The Palmer House Hilton Hotel Executive Room
      The Palmer House Hilton Hotel Executive Room
      The Palmer House Hilton Hotel Executive Room
      Bed type: Double beds or King Size bed or Double Bed

      Room is decorated in French Empire style. It offers a work area, a small rest area and a modern bathroom. The room offers access to the luxurious Executive Club Lounge.

      Room facilities
        One Bedroom Suite
        Check Prices
        The Palmer House Hilton Hotel One Bedroom Suite
        The Palmer House Hilton Hotel One Bedroom Suite
        The Palmer House Hilton Hotel One Bedroom Suite
        The Palmer House Hilton Hotel One Bedroom Suite
        Bed type: King Size bed or Double beds or Double Bed

        Luxurious room has a separate bedroom, living room with dining area and contemporary bathroom.

        Room facilities

          The Palmer House Hilton Hotel LocationWhat's nearby

          Legend
          Legend
          • Current hotel
          • Hotels nearby
          • Airports
          • Underground stations
          • Train stations
          • Parks
          • Tourist attractions
          • Museums
          • Convention centers
          • Stadiums
          • Food and meals
          • General

          Hover above the icons to see hotel photo and details.

          Click the hotel to go to the main hotel page.

          What's nearby

          Tourist attractions
          Places of interest
          Sport related
          Monuments and Landmarks
          Historical sites
          • National Trust For Historic
            1000 ft
          Museums
          • School of the Art Institute
            400 ft
          • 700 ft
          • Chicago Architecture Fndtn
            700 ft
          • Museums in the Park
            700 ft
          • Art Resources and Teaching
            1000 ft
          • Museum of Broadcast Comm
            1000 ft
          Halls
          • The Shubert Theatre
            400 ft
          • Orchestra Hall at Symphony Ctr
            700 ft
          Universities, Institutes
          • Mac Cormac College
            400 ft
          • Ymca
            400 ft
          • Career Colleges of Chicago
            400 ft
          • University-IL Urology Clinic
            700 ft
          • Computer Learning Ctr
            700 ft
          • Depaul University-Computer Sci
            700 ft
          • Medical Careers Institute Inc
            700 ft
          • National Louis University
            700 ft
          • Center For Information Tech
            1000 ft
          • Center For Intellectual Prprty
            1000 ft
          • Center For Intl Business Trade
            1000 ft
          Theaters
          • Bank of America Theatre
            400 ft
          • Chicago Symphony Orchestra
            700 ft
          College Campuses

          Local Attractions

          • Richard H. Driehaus Museum
            5000 ft
            40 E. Erie St., Chicago
          • St. James Cathedral
            5300 ft
            65 East Huron Street, Chicago
          • Museum of Broadcast Communications
            1.0 mi
            360 N. State Street, Chicago
          • Shedd Aquarium
            1.1 mi
            1200 S Lake Shore Dr, Chicago
          • Holy Name Cathedral
            1.1 mi
            735 North State St, Chicago

          Near the hotel

          • Art Institute of Chicago
            800 ft
            111 S Michigan Ave, Chicago
          • Millennium Park
            1300 ft
            201 E Randolph St, Chicago
          • Carson, Pirie, Scott and Company Building
            600 ft
            1 S. State St., Chicago
          • Crown Fountain
            700 ft
            50 South Michigan Avenue, Chicago
          • Chicago Cultural Center
            1100 ft
            78 East Washington Street, Chicago
          • Monadnock Building
            1200 ft
            53 West Jackson Blvd, Chicago
          • Chicago Temple
            1200 ft
            77 W. Washington St., Chicago

          Restaurants Nearby

          • Miller's Pub & Restaurant

            67% likes this, based on 510 reviews
            Cuisine: American, Hamburgers, Barbecue
            Price Range: USD 23 - USD 32

            400 ft
            134 S Wabash Ave

            Phone: (312) 263-4988

          • Corner Bakery

            79% likes this, based on 110 reviews
            Cuisine: Bakery

            100 ft
            140 S Dearborn St

            Phone: (312) 920-9100

          • Lockwood Restaurant and Bar

            55% likes this, based on 115 reviews
            Cuisine: American
            Price Range: USD 21 - USD 41

            100 ft
            17 E. Monroe Street

            Phone: 3129173404

          • Corner Bakery Cafe

            61% likes this, based on 106 reviews

            100 ft
            35 E Monroe St

            Phone: (312) 372-0072

          • Corner Bakery Cafe

            82% likes this, based on 51 reviews

            100 ft
            56 W Randolph St

            Phone: (312) 346-9492

          The Palmer House Hilton Hotel Reviews

          Guest reviews are submitted by our customers after their stay at The Palmer House Hilton Hotel

          Average guest rating

          7.4
          out of 10
          Very good
          Based on 191 reviews

          Rating by category:

          Location
          10.0
          Rooms
          6.0
          Service
          6.0
          Value
          2.0
          Dining
          4.0

          Individual guest reviews

          • Family with children

            Beds sleep very comfortable and linen is very nice.

            • Average rating
              8.8
          • Couple

            Very nice. Maybe a little too noise from other rooms, but everything else just great!

            No internet free

            • Average rating
              9.6
          • Group of friends

            The staff was very courteous and helpful. The complimentary breakfast did not show up on their reservation somehow, but when I showed them my e-mail confirmation from Booked.net, they were more than happy to accommodate me.

            • Average rating
              10.0
          • Family with children

            The hotel's history and lobby is fantastic, just go there for a drink.

            • Average rating
              6.2
          • Older travelers

            We brought our two small dogs and found the staff to be quite helpful with everything. For such a wonderful hotel with such nice amenities it was a pleasant surprise that our dogs were allowed to stay with us. The staff were even able to check us in a little early so we could get the dogs settled in after their long car ride.We would stay there again!!

            • Average rating
              10.0
          • Single

            I thought the help were friendly, went out of their way, and knew their areas of specialty. I liked the bar in the lobby.

            Rooms could be updated more-- especially the bathroom.

            • Average rating
              8.2
          • Couple

            I had an executive suite - so we had the private elevator - that was nice.

            The rate that I paid for this hotel was ridiculous. There is no way it was worth that much. The lobby was a disaster. Tons of people - nobody assisting patrons. No one knew where they were going - it was totally crazy.

            • Average rating
              6.2
          • Group of friends

            The staff was amazing....so nice and helpful from housekeeping to concierg.... By the way the latter was the best I have ever had, no attitude and wanting to make my stay successful!!!

            I paid a lot for this room and there were no amenities....no coffee, no tea, no robes, no mini bar.............the room was empty and impersonal. In todays economy give a little it goes a long way!!!

            • Average rating
              6.6
          • Single

            Spacious twin double bed and two bathroom bedroom. Tastefully furnished.Very comfortable bed. Good help with luggage and Taxis. Beautiful lobby. Sense of history. Close to Art Museum, Chicago Symphony and Macy's on State Street. Have returned three times..

            No fridge or coffee machine in rooms. Carpet in rooms is getting tired.Limited number of good restaurants within walking distance for evening meals.

            • Average rating
              7.0
          • Family with children

            No free wi-fi that it is not good for such a hotel. The house keeper did not refill toiletry and when we ask for refill it took around 20 min.to come to the room. So I consider that this does not match Hilton standard. The room does not equip with modern facilities i.e. Fridge, LCD TV, newspaper.

            • Average rating
              4.6
          • Family with children

            Central location, excellent room service, great price

            Service is not good on weekends, I booked 2 rooms and they put us very far apart but on the same floor

            • Average rating
              7.4
          • Couple

            The executive floor upgrade offered was excellent value for money.

            The room had a connecting door to a neighbouring room that allowed noise through too easily.

            • Average rating
              8.2
          • Family with children

            Very comfortable quiet rooms. Excellent bartender and food service inthe main bar. Courteous and helpful front desk and bell service and parking attendents. Thanks again

            No complaints. Wish for free parking .

            • Average rating
              10.0
          • Older travelers

            The lobby and bar area are amazing with the marble and designs. The breakfast wait staff are very friendly and very helpful. My wife is celiac and they knew to bring gluten free bread and were very helpful.

            • Average rating
              10.0
          • Older travelers

            Grand hotel with historical presence, fabulous lobby, perfect Chicago location.

            • Average rating
              10.0
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          Why book with us?

          Low prices
          Enjoy our best price guarantee and special offers.
          Free cancellations
          Usually cancellations can be made free of charge close to your arrival date (check policies).
          Guaranteed room
          You get instant confirmation directly from the hotel's reservation database.
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