Palmer House Hilton Hotel Chicago  4 stars

17, East Monroe Street, Chicago, United States, 60603  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Editorial review:

This large, bustling hotel has a great location with Millenium Park, the Art Institute, and restaurants within walking distance. The El is adjacent. The fitness center is top-notch, the lobby is grand, and it's undergoing renovations. Rooms are hit or miss, though. Some are small and stuffy, and the service is mediocre. There are plans for a new spa.

Verified Reviews:

  • Lobby is absolutely breathtaking - Check-in was easy and courteous - Room was very nice, clean, and spacious
  • I would stay at this hotel again - Room was comfortable - Housekeeping did a great job
  • Front desk staff were quite good - Checkin anytime - Cleaning staff was a bit late each day
  • Bathroom facilities were superior - Room itself was ok - Free internet in lobby area - Great gym
  • Good shower with double shower heads - Coffee maker was better then average - Included robes which was nice

Overview

The fascinating 4-star Palmer House Hilton Hotel offers an ideal spot in a lively area just outside bars, restaurants. Renovated in 2008, this hotel combines the modern with oriental architecture.

Magnificent location a few steps from Monroe-Red subway station and within close proximity to John Hancock Center / Observatory, Museum of Broadcast Communications and St. James Cathedral. Just 10 minutes from the center of Chicago.

Set within walking distance from a tower, theaters and museums, as well as renowned Michigan Avenue, Art Institute of Chicago and The Magic Parlour.

5 minutes' drive from Merrill C Meigs (closed) airport and 10 minutes' walk to Randolph St. Metra train station.

Rooms

Palmer House Hilton Hotel features 1635 rooms across 23 floors.

Eat

In the morning a continental breakfast is served at the restaurant. The innovative restaurant serves delicious seasonal dishes. The café bar serves burgers, pasta.

All visitors are offered a full breakfast for a fee. 

Work

For its guests Palmer House Hilton Hotel offers conference facilities, internet access as well as a news stand, a souvenir shop and a garage.

Relax

Guests can find a spa center, an indoor swimming pool and make use of a steam room, Jacuzzi and a sauna on the premises. Fitness classes, a gym are provided in the on-site fitness center.

Internet

Hotel high-speed internet access is available in public areas for additional charge

Wireless internet is available in public areas and is free of charge

Guest Parking

Public hotel parking is possible at a location nearby and the rate is USD 43 per day.

Year renovated   2008.  Number of floors   23.  Number of rooms   1639.

Distance to:

  • City Center Chicago - 1400 ft
  • Airport: Midway (MDW) - 9.3 mi, Chicago O'hare International (ORD) - 15.8 mi
  • Train Station: Millenium Station - 2000 ft, Van Buren Street Station - 2000 ft
  • Underground station: LaSalle "L" Station (Blue Line) - 2300 ft, LaSalle \"L\" Station (Blue Line) - 2300 ft
  • Bus stop - 400 ft
  • Restaurants: Miller's Pub & Restaurant (Food: American, Hamburgers, Barbecue) - 400 ft, Corner Bakery (Food: Bakery) - 100 ft
  • Parks: Millennium Park - 1200 ft, Grant Park - 2100 ft
  • Beaches: North Avenue Beach - 2600 ft, Ohio Street Beach - 1.1 mi
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Policies

Check-In

from  3 pm

Check-Out

until  11 am

Children and extra beds
  • One child under the age of 4 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 
Pets

Pets are allowed on request

Facilities

General
  • Parking (fee required)
  • Safe deposit box
  • Currency exchange
  • Pets allowed
  • Elevator
  • ATM/Cash machine
  • Concierge desk
  • Gift shop
  • 24-Hour Front Desk
  • Front desk
  • Newspapers/magazines
  • Barber/Beauty Shop
  • Hairdresser
  • Tour desk
Activities
  • Spa & wellness center
Services
  • Bell staff/porter
  • Shops/Commercial Services
  • Laundry
Dining facilities
  • Breakfast buffet
  • Bar/Lounge
  • Restaurant
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
Meeting facilities
  • Meeting/banquet facilities
  • Meeting room
  • Conference facilities
Children's facilities
  • Video games
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Indoor swimming pool
  • Sauna
  • Fitness center
  • Golf
  • Exercise gym
  • Steam bath
  • Shiatsu massage
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • Tea and Coffee Facilities
  • Cable TV
  • Satellite TV
  • Ironing facilities
  • LCD TV
  • Bathtub
  • Pay TV
  • Work desk
  • Hair dryer
  • AM/FM alarm clock
  • Telephone
  • Mini bar
  • Shower
  • Radio
  • Toilet
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Living room
  • iPod docking station

Travelers’ questions & answers

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Guest Room
Check Prices
The Palmer House Hilton Hotel Guest Room
The Palmer House Hilton Hotel Guest Room
The Palmer House Hilton Hotel Guest Room
The Palmer House Hilton Hotel Guest Room
Bed type: Double Bed or Double Beds or King Size Bed

Beautifully decorated room offers a sleeping area, a rest zone and a modern bathroom.

Room facilities
    Guest Room With Two Bathrooms
    Check Prices
    The Palmer House Hilton Hotel Guest Room With Two Bathrooms
    The Palmer House Hilton Hotel Guest Room With Two Bathrooms
    The Palmer House Hilton Hotel Guest Room With Two Bathrooms
    Bed type: Double Bed or Double Beds or King Size Bed

    Elegant room has classical decor. It consists of a sleeping zone, small rest area and two modern bathrooms.

    Room facilities
      Executive Room
      Check Prices
      The Palmer House Hilton Hotel Executive Room
      The Palmer House Hilton Hotel Executive Room
      The Palmer House Hilton Hotel Executive Room
      The Palmer House Hilton Hotel Executive Room
      The Palmer House Hilton Hotel Executive Room
      Bed type: King Size Bed or Double Beds

      Room is decorated in French Empire style. It offers a work area, a small rest area and a modern bathroom. The room offers access to the luxurious Executive Club Lounge.

      Room facilities
        One Bedroom Suite
        Check Prices
        The Palmer House Hilton Hotel One Bedroom Suite
        The Palmer House Hilton Hotel One Bedroom Suite
        The Palmer House Hilton Hotel One Bedroom Suite
        The Palmer House Hilton Hotel One Bedroom Suite
        Bed type: King Size Bed or Double Bed or Double Beds

        Luxurious room has a separate bedroom, living room with dining area and contemporary bathroom.

        Room facilities

          The Palmer House Hilton Hotel LocationWhat's nearby

          Legend
          Legend
          • Current hotel
          • Hotels nearby
          • Airports
          • Underground stations
          • Train stations
          • Parks
          • Tourist attractions
          • Museums
          • Convention centers
          • Stadiums
          • Food and meals
          • General

          Hover above the icons to see hotel photo and details.

          Click the hotel to go to the main hotel page.

          What's nearby

          Tourist attractions
          Places of interest
          Shopping areas
          Monuments and Landmarks
          • Michigan Avenue
            700 ft
          Historical sites
          • National Trust For Historic
            1000 ft
          Museums
          • School of the Art Institute
            400 ft
          • 700 ft
          • Chicago Architecture Fndtn
            700 ft
          • Museums in the Park
            700 ft
          • Art Resources and Teaching
            1000 ft
          • Museum of Broadcast Comm
            1000 ft
          Halls
          • The Shubert Theatre
            400 ft
          • Orchestra Hall at Symphony Ctr
            700 ft
          Universities, Institutes
          • Ymca
            400 ft
          • Mac Cormac College
            400 ft
          • Career Colleges of Chicago
            400 ft
          • University-IL Urology Clinic
            700 ft
          • Medical Careers Institute Inc
            700 ft
          • National Louis University
            700 ft
          • Computer Learning Ctr
            700 ft
          • Depaul University-Computer Sci
            700 ft
          • Center For Intl Business Trade
            1000 ft
          • Center For Information Tech
            1000 ft
          • Center For Intellectual Prprty
            1000 ft
          • Admission Financial Aid
            1000 ft
          Theaters
          • Bank of America Theatre
            400 ft
          • Chicago Symphony Orchestra
            700 ft

          Local Attractions

          • The East Bank Club
            5000 ft
            500 N. Kingsbury St., Chicago
          • Showplace Icon Theatre
            5000 ft
            150 West Roosevelt Road, Chicago
          • St. James Cathedral
            5200 ft
            65 East Huron Street, Chicago
          • Museum of Broadcast Communications
            1.0 mi
            360 N. State Street, Chicago
          • Shedd Aquarium
            1.1 mi
            1200 S Lake Shore Dr, Chicago

          Near the hotel

          • Art Institute of Chicago
            800 ft
            111 S Michigan Ave, Chicago
          • Millennium Park
            1200 ft
            201 E Randolph St, Chicago
          • Michigan Avenue
            900 ft
            Chicago, IL 60656 ‎
          • The Magic Parlour
            200 ft
            Palmer House Hilton, Chicago
          • Cloud Gate
            1300 ft
            201 E. Randolph St., between Michigan Ave & Columbus Ave, Chicago
          • Bank of America Theatre
            400 ft
            18 West Monroe St, Chicago
          • Carson, Pirie, Scott and Company Building
            500 ft
            1 S. State St., Chicago

          Restaurants Nearby

          • Miller's Pub & Restaurant

            67% likes this, based on 510 reviews
            Food: American, Hamburgers, Barbecue
            Price Range: USD 23 - USD 32

            400 ft
            134 S Wabash Ave

            Phone: (312) 263-4988

          • Corner Bakery

            79% likes this, based on 110 reviews
            Food: Bakery

            100 ft
            140 S Dearborn St

            Phone: (312) 920-9100

          • Corner Bakery Cafe

            65% likes this, based on 94 reviews

            100 ft
            35 E Monroe St

            Phone: (312) 372-0072

          • Lockwood Restaurant and Bar

            64% likes this, based on 118 reviews
            Food: American
            Price Range: USD 22 - USD 42

            100 ft
            17 E. Monroe Street

            Phone: 3129173404

          • Corner Bakery Cafe

            82% likes this, based on 51 reviews

            100 ft
            56 W Randolph St

            Phone: (312) 346-9492

          The Palmer House Hilton Hotel Reviews

          Guest reviews are submitted by our customers after their stay at The Palmer House Hilton Hotel

          Average guest rating

          7.4
          out of 10
          Very good
          Based on 211 reviews

          Rating by category:

          Location
          8.8
          Service
          6.3
          Rooms
          6.5
          Value
          7.3
          Dining
          4.0

          Individual guest reviews

          • Family with children

            Beds sleep very comfortable and linen is very nice.

            • Average rating
              8.8
          • Couple

            Very nice. Maybe a little too noise from other rooms, but everything else just great!

            No internet free

            • Average rating
              9.6
          • Group of friends

            The staff was very courteous and helpful. The complimentary breakfast did not show up on their reservation somehow, but when I showed them my e-mail confirmation from Booked.net, they were more than happy to accommodate me.

            • Average rating
              10.0
          • Family with children

            The hotel's history and lobby is fantastic, just go there for a drink.

            • Average rating
              6.2
          • Older travelers

            We brought our two small dogs and found the staff to be quite helpful with everything. For such a wonderful hotel with such nice amenities it was a pleasant surprise that our dogs were allowed to stay with us. The staff were even able to check us in a little early so we could get the dogs settled in after their long car ride.We would stay there again!!

            • Average rating
              10.0
          • Single

            I thought the help were friendly, went out of their way, and knew their areas of specialty. I liked the bar in the lobby.

            Rooms could be updated more-- especially the bathroom.

            • Average rating
              8.2
          • Couple

            I had an executive suite - so we had the private elevator - that was nice.

            The rate that I paid for this hotel was ridiculous. There is no way it was worth that much. The lobby was a disaster. Tons of people - nobody assisting patrons. No one knew where they were going - it was totally crazy.

            • Average rating
              6.2
          • Group of friends

            The staff was amazing....so nice and helpful from housekeeping to concierg.... By the way the latter was the best I have ever had, no attitude and wanting to make my stay successful!!!

            I paid a lot for this room and there were no amenities....no coffee, no tea, no robes, no mini bar.............the room was empty and impersonal. In todays economy give a little it goes a long way!!!

            • Average rating
              6.6
          • Single

            Spacious twin double bed and two bathroom bedroom. Tastefully furnished.Very comfortable bed. Good help with luggage and Taxis. Beautiful lobby. Sense of history. Close to Art Museum, Chicago Symphony and Macy's on State Street. Have returned three times..

            No fridge or coffee machine in rooms. Carpet in rooms is getting tired.Limited number of good restaurants within walking distance for evening meals.

            • Average rating
              7.0
          • Family with children

            No free wi-fi that it is not good for such a hotel. The house keeper did not refill toiletry and when we ask for refill it took around 20 min.to come to the room. So I consider that this does not match Hilton standard. The room does not equip with modern facilities i.e. Fridge, LCD TV, newspaper.

            • Average rating
              4.6
          • Family with children

            Central location, excellent room service, great price

            Service is not good on weekends, I booked 2 rooms and they put us very far apart but on the same floor

            • Average rating
              7.4
          • Couple

            The executive floor upgrade offered was excellent value for money.

            The room had a connecting door to a neighbouring room that allowed noise through too easily.

            • Average rating
              8.2
          • Family with children

            Very comfortable quiet rooms. Excellent bartender and food service inthe main bar. Courteous and helpful front desk and bell service and parking attendents. Thanks again

            No complaints. Wish for free parking .

            • Average rating
              10.0
          • Older travelers

            The lobby and bar area are amazing with the marble and designs. The breakfast wait staff are very friendly and very helpful. My wife is celiac and they knew to bring gluten free bread and were very helpful.

            • Average rating
              10.0
          • Older travelers

            Grand hotel with historical presence, fabulous lobby, perfect Chicago location.

            • Average rating
              10.0
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