The Palm At Playa Hotel - Playa del Carmen

Calle 8 Norte Mz 29 Lote 5, Playa del Carmen, Mexico, 77710  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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The Palm At Playa Hotel - Playa del Carmen

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Infinity pool

Plunge pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Golf course

Diving

Snorkeling

 Spa and relaxation

Spa & wellness center

Solarium

Jacuzzi

Overview

Located in the heart of Playa del Carmen, the 3-star Palm At Playa offers non-smoking rooms.

It provides convenient location within close proximity to Temazcal Natura, Sian ka'an Jeep Tour Expedition and Church of Guadalupe. Just 1km from the center of Playa del Carmen known for Morph Kiteboarding Maroma Beach, Terminal foránea de autobuses ADO and Playa del Carmen Maritime Terminal.

The vicinity of a tropical garden and parks as well as quick access to bars, a theme park and restaurants set the hotel apart.

The property is conveniently located next to Cozumel airport.

Rooms

This property has 65 guestrooms including Three Room Room, One-Room Room and Deluxe Two-Bedroom Room appointed with Wi-Fi, a minibar, a private balcony, a laptop-size safe and LCD flat-screen TV. Most rooms offer wonderful views, overlooking Xcaret Eco Theme Park and Xcaret Park. Guests can make use of en suite bathrooms with bath sheets, a hairdryer and complimentary toiletries available in all guestrooms.

Eat

A complimentary breakfast is served daily. The gastronomic restaurant serves excellent contemporary meals. The coffee bar stocks tea to enjoy in a tranquil atmosphere.

Services

The hotel offers a designated smoking area, a baggage storage and currency exchange; limousine service, medical service and 24-hour concierge are also provided.

Relax

The on-site SPA facilities include a hot tub, a Jacuzzi and shiatsu massage. Guests will take advantage of golf, snorkeling and diving available on-site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public hotel parking is possible on site.

Number of rooms   69.

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Facilities

General

  • Free Wi-Fi
  • Paid parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Coffee shop
  • Private beach
  • Currency exchange
  • Luggage storage
  • Bicycle storage
  • Exterior corridors
  • Elevator
  • Rooms/Facilities for disabled

Activities

  • Snorkeling
  • Diving

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Medical facilities service
  • Grocery shopping service
  • Tours/Ticket assistance
  • Wake up service

Dining facilities

  • Bed and breakfast
  • Continental breakfast
  • Breakfast room
  • A la carte restaurant
  • Swim-up bar
  • Snack bar
  • Cafe
  • Coffee/Tea in lobby

Meeting facilities

  • 24-hour business center
  • Conference room
  • Meeting/Banquet facilities
  • Projector
  • Fax/Photocopying

Children's facilities

  • Cribs available

Leisure facilities

  • Infinity pool
  • Plunge pool
  • Beach umbrellas
  • Beach towels
  • Sun loungers
  • Night club
  • Entertainment
  • Golf course
  • Fitness center
  • Spa & wellness center
  • Solarium
  • Jacuzzi
  • Shiatsu massage
  • Sun terrace
  • Garden area

Room view

  • Garden view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • VIP room facilities
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Connecting rooms
  • Sitting area
  • Rooftop terrace
  • Balcony
  • No rollaway/Extra beds available
  • Chaise lounges
  • Ironing facilities
  • Fan/Extractor

Bathroom

  • Private bathroom
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Towels

Bedroom

  • Hypo-allergenic bedding
  • Down comforter

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Sound docking station
  • Direct dial telephone
  • International calls
  • AM/FM alarm clock

Room decor

  • Blackout curtains

Policies

Check-In

  • from  3 pm

Check-Out

  • until  12 pm

Children and extra beds

  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel The Palm At Playa Hotel - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Calle 8 Norte Mz 29 Lote 5, Playa del Carmen, Mexico, 77710

Get directions
City Center
  • Playa del Carmen
    2700 ft
Airports
Restaurants
  • Coffee Stop (cuisine: Café, Bagels)
    500 ft
  • Oh Lala (cuisine: International)
    1400 ft
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  12 pm
  • Number of rooms:
    69

Hotel Awards

MexicanHOTEL AWARDSRecommendedPlaya del CarmenThe Palm At Playa

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

The Palm At Playa Two-Bedroom SuiteThe Palm At Playa Two-Bedroom Suite Hotel informationThe Palm At Playa Two-Bedroom Suite
Two-Bedroom Suite
Bed type: 1 Double bed, 2 Single beds and 1 Sofa bed
Size: 1185 sq. feet
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Shower
  • — Less information+ More information
Room facilities
    Deluxe Two-Bedroom Suite
    Bed type: Quad
    Size: 1185 sq. feet
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Shower
    • — Less information+ More information

    Palm Deluxe Two Bedroom Suite

    Room facilities

      How to reach hotel

      hotel The Palm At Playa Hotel - Playa del Carmen Playa del Carmen location
      Show big map »

      Hotel Address:

      Calle 8 Norte Mz 29 Lote 5, Playa del Carmen, Mexico, 77710

      Get directions
      City Center
      • Playa del Carmen
        2700 ft
      Airports
      Restaurants
      • Coffee Stop (cuisine: Café, Bagels)
        500 ft
      • Oh Lala (cuisine: International)
        1400 ft
      Hotel information
      • Check-In:
        from  3 pm
      • Check-Out:
        until  12 pm
      • Number of rooms:
        69

      Hotel Awards

      MexicanHOTEL AWARDSRecommendedPlaya del CarmenThe Palm At Playa

      According to guest reviews, the hotel has been rated as
      Best Spa Hotels in Mexico

      Use Badge

      The Palm At Playa Location

      Legend
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      • Airports
      • Underground stations
      • Train stations
      • Parks
      • Tourist attractions
      • Museums
      • Convention centers
      • Stadiums
      • Food and meals
      • General

      Hover above the icons to see hotel photo and details.

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      What's nearby

      Popular areas

      Places of interest

      • 28 de Julio Square - 400 ft
      • Terminal foránea de autobuses ADO - 1000 ft
      • Church of Guadalupe - 1.5 mi

      Local Attractions

      • Sian ka'an Jeep Tour Expedition - 1.7 mi
        Monte de los Cibeles, Playa del Carmen
      • Casa Cenote - 1.8 mi
      • Cenote Chaak Tun - 2.3 mi
        Av. Juarez, Playa del Carmen
      • Temazcal Natura - 1.7 mi
        Monte de los Cibeles, Playa del Carmen
      • Xaman Ha Aviary - 1.8 mi
        Paseo Xaman-Ha, Playa del Carmen

      Near the hotel

      • Riviera Art Gallery - 1400 ft
        20th Street between 5th Av. & 10th Av., Playa del Carmen

        Restaurants Nearby

        • Coffee Stop - 500 ft

          Address: Calle 10 North
          Phone: 984 803 4365

          81% likes this, based on 130 reviews
          Cuisine: Café, Bagels
          Price Range: USD 3 - USD 6

        • Ah Cacao Chocolate Cafe - 1900 ft

          Address: 5th Ave & Constituyentes
          Phone: +52 984 803 5748

          82% likes this, based on 936 reviews
          Cuisine: Dessert, Coffee Shop, Ice Cream, Café
          Price Range: USD 6 - USD 21

        • Oh Lala - 1400 ft

          Address: Calle 14 bis between 10th & 15th Av.
          Phone: 9841274844

          81% likes this, based on 545 reviews
          Cuisine: International
          Price Range: USD 8 - USD 31

        • Kaxapa Factory - 2000 ft

          Address: Av Constituyentes, betwen 10 and 15 avenues
          Phone: 9841471645

          90% likes this, based on 569 reviews
          Cuisine: Vegan, Organic, Venezuelan
          Price Range: USD 5 - USD 9

        Hotel information
        • Check-In:
          from  3 pm
        • Check-Out:
          until  12 pm
        • Number of rooms:
          69

        Hotel Awards

        MexicanHOTEL AWARDSRecommendedPlaya del CarmenThe Palm At Playa

        According to guest reviews, the hotel has been rated as
        Best Spa Hotels in Mexico

        Use Badge

        The Palm At Playa Reviews

        Guest reviews are submitted by our customers after their stay at The Palm At Playa

        Individual guest reviews

        • Single
          8.8

          lovely breakfast options and service. great value for playa del carmen and hotel standard/ ideal location. large room size comfortable bed decent air conditioning pool area is relaxing and well appointed decent wifi

          small slow lifts hotel not finished in parts - e.g. gym not equipped. room not decorated much light switches haphzard and confusing basic phone system pool beds in sun always busy

        • Couple
          8.8

          The location is excellent, the room is very clean and the pool in the roof.

          The A/C was leaking water inside.

        • Couple
          7.4

          The delicious breakfast, the comfortable rooms, the terrace pool

          The fact that the website did not mention the gym had not yet opened as the hotel is brand new, it felt not everything was in place yet other than the food service which was excellent the location is good but not on the beach so one needs to pay 300 pesos or so a day to hire a bed at one of the cramped beach clubs

        • Group of friends
          9.2

          Exceptional service in all areas of the hotel - from check in to the restaurant. The hotel is brand new with only the highest quality fittings and finishings. Its in a great location close to the beach and right off the main street.

          They chose to open too early. There was still construction going on in the basement below which was noisy, they were still photographing the place and training staff right in front of clients trying to enjoy the pool. That was really unprofessional. There was a lot of noise from the street at night which made it very difficult to sleep but that might have been a result of the time of year (festive season) not sure. The pool is more for posing than actual swimming and the jacuzzi is luke warm. If you want to 'be seen' this is the place to stay.

        • Group of friends
          9.6

          pool area, location and free wi-fi througout the hotel.

        • Couple
          10.0

          &Quot;When we got to the room we identified a problem in the bathroom and complained to the reception. They solved this problem very quick changing us to a better room available and explained that it happened because the construction is quite new. The matter of fact is that this other room was amazing. Besides a balcony, extra bed, up to date furniture and first line materials, the bathroom had two showers for the cuple. Fantastic! I was worried about the noise from the street, since the hotel is in the middle of the night life and have a happy hour in the terrace, but fortunately we didn't hear any noise from our room. I would like to add that the service is exceptional, the people are very polite and the restaurant is driven by a very good “cuoco” that makes special designed dishes serving the best taste Mexican food. For sure we’ll chose to stay there the next time we go to Playa. We spent a very good time relaxing inside a chromotherapic Jacuzzi bath at the terrace, listening to lounge music, feeling the afternoon wind while watching the Sun going down every day. We are seeking to have that time again!!! The Spot location of the hotel is perfect - lots of restaurants, shops and two steps from the beach. The Car is kept safe inside the garage and no traffic disturbance around the hotel. I Could keep saying good things all day long but the point is that we really enjoyed and recommend to everyone."

        • Couple
          5.4

          Sterile Charmless More like a hospital than a hotel

        How to reach hotel

        hotel The Palm At Playa Hotel - Playa del Carmen Playa del Carmen location
        Show big map »

        Hotel Address:

        Calle 8 Norte Mz 29 Lote 5, Playa del Carmen, Mexico, 77710

        Get directions
        City Center
        • Playa del Carmen
          2700 ft
        Airports
        Restaurants
        • Coffee Stop (cuisine: Café, Bagels)
          500 ft
        • Oh Lala (cuisine: International)
          1400 ft
        Hotel information
        • Check-In:
          from  3 pm
        • Check-Out:
          until  12 pm
        • Number of rooms:
          69

        Hotel Awards

        MexicanHOTEL AWARDSRecommendedPlaya del CarmenThe Palm At Playa

        According to guest reviews, the hotel has been rated as
        Best Spa Hotels in Mexico

        Use Badge

        Hotels nearby