The Palace Downtown Dubai  5 stars

Mohammed Bin Rashid Boulevard, Dubai, United Arab Emirates, 9770  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Editorial review:

If you are looking for a top notch spanking new luxury hotel with incredible personal service, this is a great place. The décor is much more low key than many of Dubai’s showy properties, but doesn’t mean that it is not luxurious. The sleeping rooms are designed to put you at ease while tickling your senses with beautiful marble floors and super rainfall showers. The well landscaped swimming pool continues the theme of understated but excellent. If you choose this hotel, you will have an intense and relaxing respite in the middle of a bustling city.

Verified Reviews:

  • Great air con - Small tv - Complimentary tea and coffee
  • Spa is just ok - Service is crab - Good quality breakfast
  • Staff were very attentive - Comfortable bed - No bathtubs
  • Beautifully decorated - Not great value - Free wireless internet
  • Pool area was perfect - Free valet parking - Excellent food

Overview

This luxurious and elegant five-star hotel is located on the lagoon in the Old Town Island Downtown Burj Dubai, facing Burj Khalifa, the tallest tower, offering luxurious and comfortable accommodation for guests.

The hotel offers visitors the chance to experience Dubai's traditions and modernity. There are 242 rooms and suites, a large swimming pool, a luxurious spa and wellness salon with a wide list of spa facilities, a casino, a well-equipped fitness center and a number of fountains.

Every room offers luxurious furniture and a large marble bathroom.

Every guest will find something that he or she would like to taste because the hotel offers a number of restaurants, serving international and national dishes.

Year renovated   2007.  Number of rooms   242.

City Center Dubai - 4.0 mi
Airports Dubai (DXB) - 6.9 mi, Sharjah (SHJ) - 17.8 mi
Train Stations Dubai Mall Station - 3700 ft, Financial Centre Station - 1.2 mi
Underground stations Financial Center Metro Station 1 - 1.2 mi, Al Jafiliya Metro Station 2 - 3.0 mi
Bus stop - 1700 ft
Restaurants Abdel Wahab (Cuisine: Lebanese) - 100 ft, Asado (Cuisine: Argentinean) - 300 ft

Rooms

The rooms are spacious, luxurious and have beautiful marble floors and all modern amenities that you can only imagine.

There are many types of rooms in the hotel: standard rooms, deluxe rooms (king size bed), junior suites (king size bed), suites (king size bed), apartments, royal suites and diplomat suites.

Dining options

A breakfast buffet costs AED 115 per person per night. The guests can choose from a large range of the hotel’s international restaurants and several local restaurants. Every dish is elegantly decorated and has an incredible taste.

All visitors are offered a buffet breakfast for a fee. 

Work

The Dubai International Convention and Exhibition Centre is only 3km from the hotel. There are also two business areas within 2km: DIFC n and the Business Bay. The hotel offers business suites and a comfortable business center.

Leisure

To relax you may choose between a great selection of leisure activities, such as: a spa and wellness salon, offering a number of spa treatments and a variety of massage services, a spacious swimming pool, a casino, a fitness center, a range of boutiques and many dining options, including a lot of international restaurants, several summer terraces and bars.

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Facilities

General
  • Parking (fee required)
  • Free parking
  • Safe deposit box
  • Car rental
  • Currency exchange
  • Elevator
  • ATM/Cash machine
  • Multilingual staff
  • Concierge desk
  • Express check-out
  • Storage space
  • 24-Hour Front Desk
  • Front desk
  • Newspapers/magazines
  • Trouser Press
  • Tour desk
  • Designated smoking area
Internet

Wireless internet is available in public areas and is free of charge.

Guest Parking

Free Private hotel parking is possible on site.

Activities
  • Spa & wellness center
Services
  • Bell staff/porter
  • Shops/Commercial Services
  • Wedding Services
  • Valet parking
  • Medical Facilities Service
  • Laundry
  • Shuttle service
  • Dry cleaning
Dining facilities
  • Bar/Lounge
  • Restaurant
  • Cocktail lounge
  • Poolside snack bar
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
  • Conference facilities
Children's facilities
  • Child care
  • Children's play area
  • Children's pool
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
  • Wheel chair access
Leisure and relaxation facilities
  • Swimming pool
  • Sauna
  • Fitness center
  • Exercise gym
  • Jacuzzi
  • Night club
  • Whirlpool
  • Sun terrace
  • Steam bath
  • Shiatsu massage
  • Beauty treatment
Room view
  • City view
  • Lake view
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • 24-hour room service
  • Heating
  • Tea and Coffee Facilities
  • Ironing facilities
  • Smoking
  • Work desk
  • Cribs available
  • Mini bar
  • Balcony
  • Connecting rooms
  • Turndown service
  • Terrace
Living Area
  • Sitting area
Bathroom
  • Bathtub
  • Hair dryer
  • Shower
  • Toilet
  • Private bathroom
  • Bathrobe
  • Bathroom telephone
  • Slippers
Kitchen facilities
  • Bottled water
  • Kitchenette
Media
  • Cable TV
  • Satellite TV
  • Voice mail
  • Pay TV
  • AM/FM alarm clock
  • Telephone
  • Radio
  • Internet access
  • DVD player
  • CD player
  • Cordless phone
  • Direct dial telephone
  • Video on demand
  • iPod docking station
Room decor
  • Room windows open

Policies

Check-In

from  3 pm

Check-Out

until  12 pm

Children and extra beds
  • One child under the age of 4 may stay for free in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 
Pets

Pets are not allowed.

Travelers’ questions & answers

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The rooms are spacious, luxurious and have beautiful marble floors and all modern amenities that you can only imagine.

There are many types of rooms in the hotel: standard rooms, deluxe rooms (king size bed), junior suites (king size bed), suites (king size bed), apartments, royal suites and diplomat suites.

Junior Suite
Check Prices
The Palace Downtown Dubai Junior Suite
The Palace Downtown Dubai Junior Suite
The Palace Downtown Dubai Junior Suite
Bed type: Double Bed or Two Single Beds or Double Or Twin Beds

Luxurious room has a bedroom and a living room with a sofa, armchairs and table. The bathroom has all modern amenities.

Room facilities
    Royal Suite
    Check Prices
    The Palace Downtown Dubai Royal Suite
    The Palace Downtown Dubai Royal Suite
    The Palace Downtown Dubai Royal Suite
    The Palace Downtown Dubai Royal Suite
    The Palace Downtown Dubai Royal Suite
    Bed type: Double Bed
    Size: 1145 sq. feet

    The Royal Suite is alike a vision from the enchanting ‘1001 Nights’ tales with their rich colors, regional textures, and iconic furniture. Special niches were carved out to create a tasteful separated setting from the bedroom. The Royal Suite offers prime view on The Dubai Fountain

    Room facilities
      Deluxe Room
      Check Prices
      The Palace Downtown Dubai Deluxe Room
      The Palace Downtown Dubai Deluxe Room
      The Palace Downtown Dubai Deluxe Room
      The Palace Downtown Dubai Deluxe Room
      The Palace Downtown Dubai Deluxe Room
      Bed type: Double Or Twin Beds or Double Bed or Two Single Beds
      Size: 550 sq. feet

      Deluxe Room is a showcase of Arabian taste at their very best and convey an air of comfortable splendour with King Size Bed and ensuite bathroom with tube and walk-in shower.

      Room facilities
        Diplomatic Suite
        Check Prices
        The Palace Downtown Dubai Diplomatic Suite
        The Palace Downtown Dubai Diplomatic Suite
        The Palace Downtown Dubai Diplomatic Suite
        The Palace Downtown Dubai Diplomatic Suite
        The Palace Downtown Dubai Diplomatic Suite
        Bed type: Double Bed or King Size Bed or One Single Bed
        Size: 1135 sq. feet

        Exclusive Diplomatic Suite is a pure expression of Arabian opulence with a separate bedroom with King size bed and a guest bathroom. This gorgeous apartment is complemented with rich drapery and flamboyant accessories, flat screen TVs and a spacious private balcony with views of the Burj Lake or The Old Town. 105 square metres in size

        Room facilities
          Deluxe Fountain View Room
          Check Prices
          The Palace Downtown Dubai Deluxe Fountain View Room
          The Palace Downtown Dubai Deluxe Fountain View Room
          The Palace Downtown Dubai Deluxe Fountain View Room
          The Palace Downtown Dubai Deluxe Fountain View Room
          The Palace Downtown Dubai Deluxe Fountain View Room
          Bed type: Double Or Twin Beds or Double Bed or Two Single Beds
          Size: 550 sq. feet
          View: City view

          The Deluxe Fountain Views are a showcase of Arabian taste at their very best and convey an air of comfortable splendour with King Size Bed and their own ensuite bathroom. In shade of blue pastel, the 51sq m Deluxe rooms are truly designed to evoke the comforts of home

          Room facilities
            Palace Suites Fountain View
            Check Prices
            The Palace Downtown Dubai Palace Suites Fountain View
            The Palace Downtown Dubai Palace Suites Fountain View
            The Palace Downtown Dubai Palace Suites Fountain View
            The Palace Downtown Dubai Palace Suites Fountain View
            The Palace Downtown Dubai Palace Suites Fountain View
            Bed type: Double Bed or Double Or Twin Beds or One Single Bed
            Size: 1135 sq. feet
            View: City view

            The Palace Suite Fountain View is 105 sqm of vivid Arabia with luxurious drapery and flamboyant accessories offering the suite a distinct attitude and feeling of sophistication. The separate living room offers a wide entrance with a guest bathroom and spacious balcony with the best views on Dubai Fountains. The bedroom has a King size bed.

            Room facilities

              The Palace Downtown Dubai LocationWhat's nearby

              Legend
              Legend
              • Current hotel
              • Hotels nearby
              • Airports
              • Underground stations
              • Train stations
              • Parks
              • Tourist attractions
              • Museums
              • Convention centers
              • Stadiums
              • Food and meals
              • General

              Hover above the icons to see hotel photo and details.

              Click the hotel to go to the main hotel page.

              What's nearby

              What's nearby.

              Go sightseeing and see the following sights: Burj Khalifa, Dubai Aquarium, the Address, Downtown Burj Dubai, located within 1km.

              The Wild Wadi Water Park is within 3.7km away. Safa Park and Za'abeel Park are also nearby.

              Those who can’t imagine their stay without shopping may visit the Dubai Mall that is only 700m from the hotel.

              Tourist attractions
              • Burj Khalifa
                1400 ft
              • Dubai Aquarium
                1700 ft
              • The Address, Downtown Burj Dubai
                2000 ft
              • Wild Wadi Water Park
                2.5 mi
              Train stations
              Convention centers
              • Dubai International Convention and Exhibition Centre
                2.2 mi
              Shopping areas
              • Dubai Mall
                1700 ft
              Monuments and Landmarks
              Parks
              • Safa Park
                1.9 mi
              • Za'abeel Park
                3.0 mi
              Business areas
              • Business Bay
                4600 ft
              • DIFC
                1.4 mi
              Golf courses and Country clubs
              • Nad Al Sheba Golf & Racing Club
                3.0 mi
              Underground stations
              • Financial Center Metro Station 1
                1.2 mi
              • Al Jafiliya Metro Station 2
                2.9 mi

              Local Attractions

              • Dubai Zoo
                1.8 mi
                Jumeirah 1, Dubai
              • Safa Park
                2.0 mi
                Al Wasl Road, Dubai
              • Jumeira Beach and Park
                2.5 mi
                Jumeirah 2, Dubai
              • Jumeirah Mosque
                3.0 mi
                Al Jumeira Road, Dubai
              • Ras Al Khor Wildlife Sanctuary
                3.4 mi
                Oud Metha Road, Dubai

              Near the hotel

              • Dubai Fountains
                1000 ft
                Financial Centre Road, Dubai
              • Burj Khalifa
                1500 ft
                Sheikh Zayed Road, Dubai
              • Dubai Aquarium & Underwater Zoo
                1600 ft
                DubaiUnited Arab Emirates
              • SEGA Republic
                1800 ft
                P.O. Box 191741, Dubai
              • At The Top Burj Khalifa Experience
                2500 ft
                1 Emaar Boulevard, Dubai

              Restaurants Nearby

              • Abdel Wahab

                56% likes this, based on 36 reviews
                Cuisine: Lebanese

                100 ft
                Palace hotel
              • Asado

                63% likes this, based on 134 reviews
                Cuisine: Argentinean
                Price Range: USD 26 - USD 101

                300 ft
                1st Floor, The Palace Downtown Dubai, The Old Town Island, Downtown Dubai

                Phone: +971 4 4287888

              • Mango Tree

                67% likes this, based on 275 reviews
                Cuisine: Thai
                Price Range: USD 37 - USD 47

                700 ft
                2nd Level, Souk Al Bahar

                Phone: +971 4 426 7313

              • Fuego Contemporary Mexican

                81% likes this, based on 17 reviews
                Cuisine: Fusion, Mexican, Bar

                600 ft
                Level 3, Souk Al Bahar, Downtown Dubai

                Phone: +(971)44490977

              • Patiala

                75% likes this, based on 33 reviews
                Cuisine: Indian, Wine Bar, Bar
                Price Range: USD 15 - USD 50

                600 ft
                Souk Al Bahar - Level 3

                Phone: +971 4 451 9151

              Getting there.

              There are two railways stations and many metro stations nearby. The hotel is also not far from the airport.

              Getting around.

              There are two railway stations nearby: the Dubai Mall Station, located only 200m away and the Financial Centre Station, located 1.1km from the hotel. there is a parking and a car rental service.

              The Palace Downtown Dubai Reviews

              Guest reviews are submitted by our customers after their stay at The Palace Downtown Dubai

              Average guest rating

              8.6
              out of 10
              Exceptional
              Based on 428 reviews

              Rating by category:

              Location
              9.0
              Rooms
              8.9
              Service
              7.8
              Value
              8.3
              Dining
              9.1

              Individual guest reviews

              • Couple

                One of my best choice of hotels in the down town eara. We had an upgrade to a diplomatic suite and really enjoyed our stay.

                .. just that the room is far away and we had to walk alot to reach the hotel doorway.

                • Average rating
                  9.2
              • Older travelers

                The settings and location: proximity to the Tower and the Mall. The Thai restaurant is excellent.

                • Average rating
                  8.2
              • Older travelers

                Position , room, food.

                We liked it but paid whole extra night for room for just a few hours the next morning and still had to wait for room. Amazing. We liked it but paid whole extra night for room for just a few hours the next morning and still had to wait for room. Amazing. We liked it but paid whole extra night for room for just a few hours the next morning and still had to wait for room. Amazing. Your staff great except conscierce - he was rude to us. Also booked balcony with view of fountain and got courtyard with only end view of fountain.

                • Average rating
                  7.0
              • Older travelers

                The comfort, the location near the Dubai Mall, the staff, the food, the bed (size and comfort)

                • Average rating
                  10.0
              • Family with children

                Location

                Check-in and check-out was very very very slow. the receptionists looked confused and new to the job. no one showed me the way to my room nor showed me or explained to me anything in the hotel, I had to dicover everything myself.

                • Average rating
                  6.6
              • Family with children

                I really like the Architecture & the interior of the hotel with great traditional design touches, also, I really like the warm welcoming and the friendly helpfull staff. Very recommended for honeymooners and families as well.

                Nothing, everything was perfect

                • Average rating
                  9.6
              • Family with children

                They upgraded our room to suite for free, very nice view ( fountain), Friendly staff, location near fountain,dubai mall, khalifa tower, resaurants, and cafes. Hotsl design, pool design, very nice balcony.

                • Average rating
                  10.0
              • Family with children

                The hotel is at a prime location. Conveniently located near Souq Al Bahar and Dubai Mall. The service is exceptional and staff are very friendly and helpful.

                Everything was fantastic.

                • Average rating
                  10.0
              • Older travelers

                So romantic hotel,with nice fountain view and nice honey moon amenities

                Actually I like every thing

                • Average rating
                  10.0
              • Older travelers

                Room arabic design with fountain view , big swimming pool & hotel location toward dubai mall

                • Average rating
                  9.6
              • Older travelers

                Very convenient location for Dubai Mall, with views over the lake and fountain, and up to the Burj.

                Some rooms have a solid balcony wall rather than a balcony railing.

                • Average rating
                  9.2
              • Couple

                The room size

                The price too much on this hotel

                • Average rating
                  8.2
              • Group of friends

                clean, well positioned,relaxing & excellent staff who could not do enough for you.Good food & choice of restaurants the friday brunch was amazing.

                • Average rating
                  9.6
              • Family with children

                The location and the ambiance of the hotel are great, but nothing more.

                Staff is really kind, however they are more like enthusiastic amateurs. Everyone is running up and down and seems they have no clue what are they doing. Check in procedure is long (it was at 5pm and the room wasn't ready...). The service in the restaurant takes forever. Front Desk/Concierge didn't answer the phone after trying it more than 15 min. Being busy is not an excuse in a 5 star property... There is not enough sun bed around the pool... It's a shame when a guest pays 500 Eur/night but he is not able to sit by the pool.. etc.

                • Average rating
                  5.0
              • Couple

                The views from the location and the compactness of the property.

                • Average rating
                  7.0
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              Why book with us?

              Low prices
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              Usually cancellations can be made without charge close to your arrival date (check policies).
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              Hotel Awards 2014

              UAEHOTEL AWARDSHighly RecommendedDubaiThe Palace Downtown Dubai

              According to guest reviews, the hotel has been rated asBest Spa Hotels in United Arab Emirates

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