Muse New York - A Kimpton Hotel - 纽约

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• 平均评级: 3.8

  客户种类: 蜜月

  The front desk checked us in, then advised that a room would be available at 3. When we returned at 3:00, the staff advised that our room was not yet ready, then called the housekeeping person to request that they rush the inspection. Finally, at 3:45 we were given our room keys and were allowed to enter our room. The room was a renovated one, which was absolutely beautiful. I was very impressed, as the hotel website doesn't show these rooms yet, so I was expecting it to look like the pictures on the website. The king size bed was so comfortable, I contemplated just staying in bed all week! The staff was very friendly, they sent up a Godiva chocolate bar and bottle of Fiji water on the first day, with a note which was a very nice touch. The bellmen were especially nice and extremely helpful, one in particular would open the door for us on our way out each day and hailed a cab for us when needed.

  我给这家酒店的评级是:

  • 4.0 地点
  • 3.8 客房
  • 3.3 服务
  • 4.0 超值

• 平均评级: 2.0

  客户种类: 蜜月

  The front desk was generally friendly, but there was one blonde, ponytailed woman who kept telling people that we shouldn't expect to get in before 3pm because "check-in's at 3pm" and "we are renovating 60 plus rooms". Otherwise, the staff besides that front desk woman were great and helpful, like the bellmen.

  There was no mention on their website about the fact that the hotel's undergoing renovations right now for over 60 of their rooms. We understand that check-in's at 3pm, but people were literally waiting in the lobby at 2:30 for the stroke of 3pm to get into their rooms. Honestly, I don't care that the renovations are affecting her life--especially since I didn't get a renovated room anyway. That didn't start our stay in the right way and we felt like we may have been treated badly because we got the room on Hotwire. We saw a couple come in before 3 and their room was ready before 3pm, so we figured that they were being treated better because they had a better class of room. When we did check-in, the people next to us got a renovated room, but we didn't, so I suppose we should have asked for one too. We were also greeted by a lot of full, diry dumpsters on the sidewalk that was also a result of the room renovation.

  我给这家酒店的评级是:

  • 2.0 地点
  • 2.3 客房
  • 1.5 服务
  • 2.0 超值

• 平均评级: 3.9

  客户种类: 年青自游旅客

  The hotel is located on 46th St between 6th & 7th Avenues, which is close to the subway, Times Square and Rockefeller Center; it enjoys a location that is very convenient to many things. My room on the 7th floor #705 faced 46th street and there was lots of people cackling/laughing late into the night (3am). Check in was fast, friendly and efficient. I had an executive king room which was smaller than the rooms I've had at the Omni in the same price point, but being just one person, this was not a problem or a complaint, just an observation. The bathroom had adequate space as well and had a useful layout, where the toilet did not interfere with closing the door or with the tub, as can be a problem in hotels sometimes. One thing I found odd about the room, is that you really can't see out the window without standing on a chair.

  我给这家酒店的评级是:

  • 4.0 地点
  • 3.5 客房
  • 5.0 服务
  • 3.0 超值

• 平均评级: 4.0

  客户种类: 蜜月

  The Muse has wonderful, comfortable, luxurious beds.

  我给这家酒店的评级是:

  • 5.0 地点
  • 3.8 客房
  • 3.2 服务
  • 4.0 超值

• 平均评级: 4.2

  客户种类: 蜜月

  We stayed at The Muse for 4 nights and chose it because we were intrigued by the location, which is just 1/2 block from Times Square, but is located on 46th Street, on one of the quieter streets in the area. Thanks to reading previous Trip Advisor comments, we asked the hotel for a high floor, "quiet" room, and were given a beautifully renovated room with Kimpton Hotel style and panache. The friendly and helpful bellman, who called us by name throughout our stay, said we were the first to have it! He said they were renovating two floors at a time, so request a refurbished room. Although the room was not large, it was ample for 2 adults and had a comfy king sized bed, and a small, but elegant bath. The maid service was superior, as the room was perfectly cleaned and serviced each day. We loved the small, boutique feel to the lobby and the fact that there were only a small number of rooms on each floor. The doormen were very helpful in getting us a cab to go to our next stay, at one of New York's most acclaimed hotels, where we finished out the week.

  我给这家酒店的评级是:

  • 5.0 地点
  • 3.8 客房
  • 3.8 服务
  • 4.0 超值

• 平均评级: 3.8

  客户种类: 年青自游旅客

  Bedding was exceptional, bathroom/products were spa quality.

  我给这家酒店的评级是:

  • 5.0 地点
  • 3.8 客房
  • 2.4 服务
  • 4.0 超值

• 平均评级: 3.9

  客户种类: 蜜月

  The concierge and doorman were both very professional and the lobby was cozy especially during the afternoon happy hour : ).

  我给这家酒店的评级是:

  • 5.0 地点
  • 3.0 客房
  • 3.5 服务
  • 4.0 超值

• 平均评级: 2.1

  The room was smaller than expected although it was spotlessly clean and comfortable. The bathroom had a great shower and all the amenities advertised on the website were there. I recommend asking for a room which doesn't face the street, the garbage trucks began arriving around 4am and being on the 4th floor made it impossible to get back to sleep.

  When we arrived 3 staff members were assisting one guest. I overheard some discussion of computer problems. Overall, I felt the hotel was way overpriced for what we got, I'm sorry we didn't book the hotel we normally stay at-The Marriott Marquis. Reception Staff Unprofessional-Not Worth The Money.

  我给这家酒店的评级是:

  • 2.0 地点
  • 3.5 客房
  • 1.0 服务
  • 2.0 超值

• 平均评级: 2.2

  客户种类: 蜜月

  The doorman was excellent and by far the most helpful and friendly of staff - nothing was too much trouble. We ate at The District Restaurant one evening and it was excellent - excellent food and service - could not fault it at all. The barman in the small bar was also very good, very friendly and chatty.

  The bathroom was grimy,sealant was mouldy, grouting missing from the tiles in the floor etc. Our televison remote did not work properly and despite speaking to reception was never fixed. The size of the room was ok, but not as big as some reviews rave about. Perhaps we were just unlucky with our room.

  我给这家酒店的评级是:

  • 4.0 地点
  • 1.0 客房
  • 1.9 服务
  • 2.0 超值

• 平均评级: 3.9

  客户种类: 蜜月

  My pet peeve is noise and in our room, you couldn't tell anyone else was there. We didn't hear voices in the hall, other people flushing their toilets, ice machines - nothing. The convenience of the location is great - right off of Times Square. It's pet friendly, too, and there were a lot of dogs (big dogs!

  我给这家酒店的评级是:

  • 5.0 地点
  • 3.5 客房
  • 2.9 服务
  • 4.0 超值

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