The James Chicago Magnificent Mile  4 stars

55 East Ontario Street, Chicago, United States, 60611  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Editorial review:

A super chic redux of the old Lenox Suites located in River North features modern yet non sterile rooms that include comfortable beds, alarm clocks which project the time on the ceiling, impressive baths sporting Kiehl products, and of course the to die for aged stakes in David Burke's Primehouse.

Verified Reviews:

  • Staff is wonderful - I highly recommend this hotel - Lobby is small but adequate
  • Television by the bed did not work - Staff were nice - Three towels in the bathroom
  • Service was accomodating - Room was nice - Right down from michigan avenue and near some wonderful restaurants
  • Room was well furnished - Bathroom in my room was very small - 42 inch plasma tv made the room feel larger
  • Rooms were spacious - Beds were very comfortable - Location is pretty perfect for shopping, sightseeing

Overview

One of Chicago’s most celebrated boutique hotels, The James Chicago continues to garner buzz and accolades, thanks to its effortless blend of modern, residential comfort with state-of-the-art technology, environmentally-thoughtful and guest-centric service.

The 297-room luxury boutique, which received recognition on Travel + Leisure magazine’s World’s Best Awards, is centrally located on the corner of Rush and Ontario, steps from Chicago’s famous Michigan Avenue shopping district, Millennium Park and renowned museums. Every room is an expression of chic, residential style, enveloping guests in a warm design that is at once luxurious and supremely comfortable. The James Chicago also features the award-winning David Burke’s Primehouse, The Gym with Jim Karas personal training, The Spa by Asha, 7,000 square feet of flexible meeting and event space, as well as seasonally rotating artwork.

Like its sister properties in New York and Miami, The James Chicago offers complimentary WiFi, complimentary triple-distilled in-room water and local area transportation options including bikes and car service.

The James Chicago is a non-smoking property. Overnight valet parking is available for $60 per day and self park is available for $42 per day.

Year renovated   2006.  Number of floors   17.  Number of rooms   297.

City Center Chicago - 1.1 mi
Airports Midway (MDW) - 9.9 mi, Chicago O'hare International (ORD) - 15.5 mi
Train Stations Millenium Station - 3700 ft, Ogilvie Transportation Center - 1.1 mi
Underground stations LaSalle "L" Station (Blue Line) - 1.3 mi, LaSalle \"L\" Station (Blue Line) - 1.3 mi
Bus stop - 400 ft
Restaurants David Burke's Primehouse (cuisine: American, Steakhouse) - 200 ft, e.leaven Food Company - 100 ft
Beaches Ohio Street Beach - 3600 ft, Oak Street Beach - 3700 ft

Rooms

Rooms offer modern furnishings and unique touches like an alarm clock that displays the correct time on the ceiling. Bathrooms are fitted with Kiehls bath products and slate floors. Maid service is offered twice daily. This hotel is targeted to the modern day business traveler but offers babysitting services. There are no stated provisions for extra bedding. There is television, 24-hour reception, indoor swimming pool, fitness center, spa and wellness center, airport shuttle, room service, car rental, ironing service, currency exchange, business center, laundry, dry cleaning, and fax/photocopying. Wireless internet is provided throughout the hotel and is free.

Dining options

Continental breakfast is offered. There is a Lobby Bar located in the comfortable lobby as well as David Burkes Primehouse, serving up wonderful steak dinners.

A full breakfast is served and charges are applicable. 

Work

There are state-of-the-art meeting facilities with lavish audiovisual equipment for any meeting needs. At 7,000 square feet, there is ample room for up to 220 people. Wi-Fi is wired throughout the hotel and is free. There are also fax machines and office services.

Leisure

There is an on-site gym, indoor swimming pool and spa.

Additional features

The gym offers 2,000 square feet of fitness equipment. There is also Spa by Asha which offers professional masseuses. There are state-of-the-art meeting facilities and comfortable common areas with local fine art throughout. There is also an indoor swimming pool to enjoy.

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Facilities

General
  • Parking (fee required)
  • Safe deposit box
  • Car rental
  • Pets allowed
  • Elevator
  • ATM/Cash machine
  • Multilingual staff
  • Concierge desk
  • Express check-in
  • Express check-out
  • Storage space
  • 24-Hour Front Desk
  • Front desk
  • Newspapers/magazines
Internet

Wireless internet is available in the entire hotel and is free of charge.

Wireless internet is available in public areas and is free of charge.

Guest Parking

Public hotel parking is possible on site (reservation might be needed) and the rate is $42/$60.

Private hotel parking is possible on site and the rate is USD 60 per day.

Public hotel parking is possible at a location nearby and the rate is USD 34 per day.

Activities
  • Spa & wellness center
Services
  • Bell staff/porter
  • Shops/Commercial Services
  • Wedding Services
  • Valet parking
  • Laundry
  • Dry cleaning
Dining facilities
  • Bar/Lounge
  • Restaurant
  • Cocktail lounge
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
  • Meeting room
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
  • Wheel chair access
Leisure and relaxation facilities
  • Swimming pool
  • Sauna
  • Fitness center
  • Exercise gym
  • Bicycle rentals
  • Sun terrace
  • Shiatsu massage
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • 24-hour room service
  • Heating
  • Tea and Coffee Facilities
  • Ironing facilities
  • Mini-refrigerator
  • Work desk
  • In-room safe
  • Cribs available
  • Mini bar
  • Turndown service
  • Dressing area
Living Area
  • Sitting area
  • Living room
Bathroom
  • Bathtub
  • Hair dryer
  • Shower
  • Toilet
  • Private bathroom
  • Bathrobe
  • Slippers
Media
  • Cable TV
  • Satellite TV
  • LCD TV
  • Analog data port
  • Voice mail
  • Speaker phone
  • Free movies/video
  • Pay TV
  • AM/FM alarm clock
  • Telephone
  • Radio
  • DVD player
  • CD player
  • Cordless phone
  • iPod docking station

Policies

Check-In

from  3 pm

Check-Out

until  11 am

Children and extra beds
  • All children under the age of 17 may stay free of charge when using existing bedding. 
  • Older children/adults may stay at the price of USD 30 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 
Pets

Pets allowed on request at the price of $75

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Rooms offer modern furnishings and unique touches like an alarm clock that displays the correct time on the ceiling. Bathrooms are fitted with Kiehls bath products and slate floors. Maid service is offered twice daily. This hotel is targeted to the modern day business traveler but offers babysitting services. There are no stated provisions for extra bedding. There is television, 24-hour reception, indoor swimming pool, fitness center, spa and wellness center, airport shuttle, room service, car rental, ironing service, currency exchange, business center, laundry, dry cleaning, and fax/photocopying. Wireless internet is provided throughout the hotel and is free.

Guest Room
Check Prices
The James Chicago Magnificent Mile Guest Room
The James Chicago Magnificent Mile Guest Room
The James Chicago Magnificent Mile Guest Room
Bed type: Double Bed or King Size Bed or Double Beds

Modern room has a workspace and marble bathroom.

Room facilities
    Studio Suite
    Check Prices
    The James Chicago Magnificent Mile Studio Suite Loft Suite
    The James Chicago Magnificent Mile Studio Suite Loft Suite
    The James Chicago Magnificent Mile Studio Suite Loft Suite
    The James Chicago Magnificent Mile Studio Suite Loft Suite
    Bed type: Queen Size Bed or King Size Bed or 3 Queen Beds

    This light room comprises a sleeping zone and a living area with sofa. Bathroom has all modern conveniences.

    Room facilities
      One Bedroom Apartment
      Check Prices
      The James Chicago Magnificent Mile One Bedroom Apartment
      The James Chicago Magnificent Mile One Bedroom Apartment
      The James Chicago Magnificent Mile One Bedroom Apartment
      The James Chicago Magnificent Mile One Bedroom Apartment
      Bed type: King Size Bed

      Luxurious room consists of a bedroom, a living room and modern bathroom.

      Room facilities
        Penthouse Loft
        Check Prices
        The James Chicago Magnificent Mile Penthouse Loft
        The James Chicago Magnificent Mile Penthouse Loft
        The James Chicago Magnificent Mile Penthouse Loft
        The James Chicago Magnificent Mile Penthouse Loft

        Extremely luxurious accommodation offers a comfortable living room with a dining area for six people and a spa bathroom.

        Deluxe Room
        Check Prices
        The James Chicago Magnificent Mile Deluxe Room
        Bed type: Double Bed or King Size Bed or One Single Bed

        The room offers more space and includes a work desk and a bathroom with all necessary amenities.

        Room facilities
          Loft Suite
          Check Prices
          The James Chicago Magnificent Mile Loft Suite
          The James Chicago Magnificent Mile Loft Suite
          The James Chicago Magnificent Mile Loft Suite
          The James Chicago Magnificent Mile Loft Suite
          Bed type: Double Bed or King Size Bed or One Single Bed

          Luxurious room has a bedroom and a living room with a sofa, armchairs and table. The bathroom has all modern amenities.

          Room facilities

            The James Chicago Magnificent Mile LocationWhat's nearby

            Legend
            Legend
            • Current hotel
            • Hotels nearby
            • Airports
            • Underground stations
            • Train stations
            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
            • Food and meals
            • General

            Hover above the icons to see hotel photo and details.

            Click the hotel to go to the main hotel page.

            What's nearby

            What's nearby.

            Located steps from the Miracle Mile, Chicago's version of the Champs Elysees, this hotel is right in the middle of the action. It is accessible by car and there is paid parking in the hotel. There is also an airport shuttle for those flying into the city.

            Tourist attractions
            Places of interest
            • Chicago Tribune Tower
              1000 ft
            • Wrigley Building
              1400 ft
            • Marina City
              1700 ft
            • Time Life Building
              1700 ft
            Shopping areas
            Amusement
            • Screenz
              1400 ft
            • Amf Bowl Marina City Lanes
              1700 ft
            Museums
            • Terra Museum of American Art
              400 ft
            • Arts Club of Chicago
              700 ft
            • Chicago Artist's Coalition
              1000 ft
            • City Gallery in the Historic Water Tower
              1400 ft
            • Museum of Contemporary Art
              1700 ft
            Universities, Institutes
            • American College of Surgeons
              700 ft
            • Real Estate Education CO
              700 ft
            • Loyola University of Chicago
              1400 ft
            • Quigley Preparatory Seminary
              1700 ft
            • Marquette University
              2000 ft
            Business areas
            • American Medical Association Headquarters
              700 ft
            Medical care and Hospitals
            Casinos
            • Par-A-Dice Riverboat Casino
              700 ft

            Local Attractions

            • Lyric Opera of Chicago
              5100 ft
              Chicago, IL
            • Navy Pier
              1.1 mi
              600 E Grand Ave, Chicago
            • Charnley-Persky House
              5200 ft
              1365 North Astor Street, Chicago
            • North Avenue Beach
              1.0 mi
              1600 N. Lake Shore Dr, Chicago
            • Willis Tower
              1.1 mi
              233 South Wacker Drive, Chicago

            Near the hotel

            • Richard H. Driehaus Museum
              400 ft
              40 E. Erie St., Chicago
            • St. James Cathedral
              700 ft
              65 East Huron Street, Chicago
            • The Magnificent Mile
              800 ft
              N Michigan Ave, Chicago
            • Holy Name Cathedral
              1200 ft
              735 North State St, Chicago
            • Tribune Tower
              1300 ft
              435 N. Michigan Ave., Chicago
            • McCormick Freedom Project
              1300 ft
              435 North Michigan Avenue, Chicago
            • John Hancock Center / Observatory
              2000 ft
              875 N Michigan Ave, Chicago

            Restaurants Nearby

            • David Burke's Primehouse

              65% likes this, based on 380 reviews
              Cuisine: American, Steakhouse
              Price Range: USD 41 - USD 80

              200 ft
              616 N Rush St

              Phone: 312-660-6000

            • e.leaven Food Company

              61% likes this, based on 93 reviews

              100 ft
              54 E. Ontario Street

              Phone: (312) 202-0899 ‎

            • Su Casa Mexican Restaurant

              Cuisine: Southwestern, Mexican
              Price Range: USD 16 - USD 16

              200 ft
              49 E Ontario St

              Phone: 312-943-4041

            • Joe's Seafood, Prime Steak & Stone Crab

              84% likes this, based on 1111 reviews
              Cuisine: American, Steakhouse, Seafood
              Price Range: USD 43 - USD 82

              500 ft
              60 E Grand Ave

              Phone: 312-379-5637

            • Lawry's The Prime Rib

              84% likes this, based on 398 reviews
              Cuisine: American, Steakhouse
              Price Range: USD 31 - USD 51

              300 ft
              100 E Ontario St

              Phone: 312-787-5000

            Getting there.

            The hotel is located steps from the Miracle Mile in downtown Chicago. There is an airport shuttle for easy access and there is paid parking in the hotel.

            Getting around.

            It is accessible by car, but there is also an airport shuttle for easy access.

            The James Chicago Magnificent Mile Reviews

            Guest reviews are submitted by our customers after their stay at The James Chicago Magnificent Mile

            Average guest rating

            7.8
            out of 10
            Excellent
            Based on 43 reviews

            Rating by category:

            Location
            9.5
            Rooms
            7.7
            Service
            6.1
            Value
            7.9
            Dining
            4.5

            Individual guest reviews

            • Couple

              The staff was excellent at the front desk and door, very pleasant and welcoming.

              • Average rating
                7.8
            • Family with children

              Excellent staff. Very prompt answering requests and allowed a late checkout. Nice contemporary styling.

              Our room (1004) had water pressure problems. It went from good, to weak, to none and was unpredictable. It was not enough of a problem to request a room change. Seating nook was pretty much useless without lighting. In fact, had to use a flashlight to read the thermostat setting- again not a big deal but could be easily improved. No desk or chair for working guests.

              • Average rating
                10.0
            • Group of friends

              The James Hotel staff is one of the main reasons I continue to return to this hotel. They are always helpful, friendly and very knowledgeable.

              The rooms are a bit too small for my liking.

              • Average rating
                8.8
            • Group of friends

              Beds were so comfortable!

              Not as clean as modern looking as I expected based on the online pictures.

              • Average rating
                6.2
            • Group of friends

              Kiehl's Bath & Body products!!! Great staff!!

              I submitted a request in my Booked.net reservation asking for permission for several friends to be able to check in under my name and this request was either lost or mishandled and my friends had to wait for the hotel to get in touch with me while I was traveling in order to check in.

              • Average rating
                9.6
            • Couple

              First. Stay there and was given a free upgrade

              • Average rating
                10.0
            • Older travelers

              great staff with helpful info.

              • Average rating
                9.6
            • Couple

              Staying at the James in Chicago was a real pleasure. It is a very nice hotel to come home after a long day.

              • Average rating
                10.0
            • Group of friends

              I liked the location and the modern style. And though I didn't partake, I loved the not so mini bar!

              I wish I could have stayed longer

              • Average rating
                9.2
            • Family with children

              We had a great time, the hotel hospitality was amazing. i loved the fact that we could get bikes right from the hotel and many other amenities. I loved that TraderJoes was across the street!

              • Average rating
                9.6
            • Group of friends

              Lifts are too slow. There are only two, which isn't enough for a hotel of this size

              • Average rating
                9.2
            • Couple

              One of the main attraction is the location. It's perfectly central, 100m from Michigan av, and a few mn away from some excellent places to have dinner, or even breakfast/brunch/lunch. Central location means also easy access to most attractions in Chicago. So going back to food, we took advice most times from the concierge, who each time gave us an excellent address depending on what we wanted to eat. Confortable bed, small bathroom with all amenities (and good quality soaps etc.), and when coming back in the evening late, there was always a little cookie on the bed to welcome us :-)

              The bedroom itself is very good, but it took us a bit of time to get use to the switches for the lights which were not always located at the right spot. Also wifi was very very slow.

              • Average rating
                8.8
            • Older travelers

              We had issues with our stay that were addressed to our satisfaction. Most of the staff were excellent. Trendy styling in room.

              Room was very small.

              • Average rating
                6.2
            • Single

              The staff were amazing, helpful and friendly. Concierge recommended great venues for evenings out and for dining. They even provided passes for free entry into venues. My room was comfortable with many little extras that made my stay pleasurable. Free Wifi was an added bonus. If I return to Chicago I will be staying at The James Hotel and I will recommend to my friends

              I only wish I could have stayed longer

              • Average rating
                10.0
            • Older travelers

              Attractive lobby, wonderful desk staff, door men, and concierges--very kind and efficient personal attention. Bed extremely comfortable and bathroom lighting excellent for putting on make-up!

              Room lighting was not great but seldom is in a hotel room.

              • Average rating
                9.2
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