James Hotel Chicago

4 stars

55 East Ontario Street, Chicago, United States, 60611

Editorial review

A super chic redux of the old Lenox Suites located in River North features modern yet non sterile rooms that include comfortable beds, alarm clocks which project the time on the ceiling, impressive baths sporting Kiehl products, and of course the to die for aged stakes in David Burke's Primehouse.

Overview

The James Chicago is a luxury hotel located in downtown Chicago, steps from the Miracle Mile, offering 297 rooms. The decor is what they refer to as warm modernism, with modern furniture and fixtures with a touch of homeliness. In addition to the standard guest amenities, this hotel also offers state-of-the-art meeting facilities with some of the best audiovisual equipment available, for meeting facilities. The James Chicago features its signature restaurant, David Burke's Primehouse, offering up superb steaks. Signature drinks are served up at JBar Lounge. In addition to the superb meeting spaces, the James offers in-room extras geared to the guest's interests. There is a state-of-the-art gym and a spa. This is an exceptional hotel.

Year renovated   2006.  Number of floors   17.  Number of rooms   297.

hotel James Hotel Chicago Chicago location

Distance to:

  • City Center - 1.7km
  • Airport: Merrill C Meigs (closed) - 4.1km, Midway - 15.8km
  • Train Station: Millenium Station - 1.0km, Ogilvie Transportation Center - 1.6km
  • Underground station: LaSalle "L" Station (Blue Line) - 2.0km, - 100 m
  • Bus stop - 100 m

Rooms

Rooms offer modern furnishings and unique touches like an alarm clock that displays the correct time on the ceiling. Bathrooms are fitted with Kiehls bath products and slate floors. Maid service is offered twice daily. This hotel is targeted to the modern day business traveler but offers babysitting services. There are no stated provisions for extra bedding. There is television, 24-hour reception, indoor swimming pool, fitness center, spa and wellness center, airport shuttle, room service, car rental, ironing service, currency exchange, business center, laundry, dry cleaning, and fax/photocopying. Wireless internet is provided throughout the hotel and is free.

Availability
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Guest Room

Double Bed or King Size Bed - 37m2

The James Chicago Hotel Guest Room
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The James Chicago Hotel Guest Room
The James Chicago Hotel Guest Room
The James Chicago Hotel Guest Room

Modern room has a workspace and marble bathroom.

    One Bedroom Apartment

    King Size Bed - 60m2

    The James Chicago Hotel One Bedroom Apartment
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    The James Chicago Hotel One Bedroom Apartment
    The James Chicago Hotel One Bedroom Apartment
    The James Chicago Hotel One Bedroom Apartment
    The James Chicago Hotel One Bedroom Apartment

    Luxurious room consists of a bedroom, a living room and modern bathroom.

      Penthouse Loft

      130m2

      The James Chicago Hotel Penthouse Loft
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      The James Chicago Hotel Penthouse Loft
      The James Chicago Hotel Penthouse Loft
      The James Chicago Hotel Penthouse Loft
      The James Chicago Hotel Penthouse Loft

      Extremely luxurious accommodation offers a comfortable living room with a dining area for six people and a spa bathroom.

        Loft Suite

        King Size Bed

        The James Chicago Hotel Loft Suite
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        The James Chicago Hotel Loft Suite
        The James Chicago Hotel Loft Suite
        The James Chicago Hotel Loft Suite
        The James Chicago Hotel Loft Suite

        Luxurious room has a bedroom and a living room with a sofa, armchairs and table. The bathroom has all modern amenities.

          Studio Suite

          King Size Bed or Queen Size Bed - 41m2

          The James Chicago Hotel Studio Suite King Room
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          The James Chicago Hotel Studio Suite King Room
          The James Chicago Hotel Studio Suite King Room
          The James Chicago Hotel Studio Suite

            Dining options

            Continental breakfast is offered. There is a Lobby Bar located in the comfortable lobby as well as David Burkes Primehouse, serving up wonderful steak dinners.

            A full breakfast is served and charges are applicable. 

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            Work

            There are state-of-the-art meeting facilities with lavish audiovisual equipment for any meeting needs. At 7,000 square feet, there is ample room for up to 220 people. Wi-Fi is wired throughout the hotel and is free. There are also fax machines and office services.

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            Leisure

            There is an on-site gym, indoor swimming pool and spa.

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            Additional features

            The gym offers 2,000 square feet of fitness equipment. There is also Spa by Asha which offers professional masseuses. There are state-of-the-art meeting facilities and comfortable common areas with local fine art throughout. There is also an indoor swimming pool to enjoy.

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            Facilities

            General
            • Parking (fee required)
            • Elevator
            • Pets allowed
            • Luggage storage
            • Newspapers/magazines
            • 24-Hour Front Desk
            Activities
            • Spa & wellness center
            Services
            • Dry cleaning
            • Laundry
            • Massage services
            Room facilities
            • Non-smoking rooms
            • Air conditioning
            • Room service
            • Heating
            Dining facilities
            • Restaurant
            • Bar
            Business facilities
            • Wi-Fi Internet
            • Fax/photocopying
            Meeting facilities
            • Meeting/banquet facilities
            Facilities for people with disabilities
            • Rooms/facilities for people with disabilities
            Leisure and relaxation facilities
            • Bicycle rentals
            • Fitness center
            Internet

            Wireless internet is available in the entire hotel and is free of charge

            Guest Parking

            Public hotel parking is possible on site (reservation might be needed) and the rate is USD 50.00 per day.

            Public hotel parking is possible on site (reservation might be needed) and the rate is USD 37.00 per day.

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            Guest feedback

            Read hotel reviews
            • Very friendly staff, bed extremely comfortable.
            • Most comfortable hotel bed we have ever experienced, staff are attentive without being fussy and bathroom is clean as well as linen.
            • Nice clean design for rooms, reasonably priced very good breakfast.
            Average guest rating
            Excellent
            3.8
            Based on  33 reviews

            Policies

            Check-In

            from  2 pm

            Check-Out

            until  2 pm

            Children and extra beds
            • All children under the age of 12 may stay free of charge when using existing bedding. 
            • Older children/adults may stay at the price of USD 30.00 per night/person for extra beds. 
            • One child under the age of 1 may stay for free. 
            • Maximum capacity of extra beds in a room is 1. 
            Pets

            Pets are allowed on request

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            The James Hotel Chicago Location

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            What's nearby?

            Located steps from the Miracle Mile, Chicago's version of the Champs Elysees, this hotel is right in the middle of the action. It is accessible by car and there is paid parking in the hotel. There is also an airport shuttle for those flying into the city.

            Attractions for Tourists
            • Old Water Tower Chicago - 400 m
            General
            Shopping Areas
            • Magnificent Mile - 200 m
            • Water Tower Place - 500 m
            Amusement
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            Getting there

            The hotel is located steps from the Miracle Mile in downtown Chicago. There is an airport shuttle for easy access and there is paid parking in the hotel.

            Getting around

            It is accessible by car, but there is also an airport shuttle for easy access.

            Availability
            Guaranteed lowest rates

            Check-in date
            Check-out date
            Adults per room

            The James Hotel Chicago Reviews

            Guest reviews are submitted by our customers after their stay at The James Hotel Chicago

            Average guest rating:

            3.8Based on 33 reviews

            • Service 3.0
            • Value 3.9
            • Dining 2.3
            • Location 4.7
            • Rooms 3.7

            Individual guest reviews

            Reviews are ordered by language and date with a maximum of 25 reviews. 

            • Staff is wonderful - I highly recommend this hotel - Lobby is small but adequate

            • Television by the bed did not work - Staff were nice - Three towels in the bathroom

            • Service was accomodating - Room was nice - Right down from michigan avenue and near some wonderful restaurants

            • Room was well furnished - Bathroom in my room was very small - 42 inch plasma tv made the room feel larger

            • Rooms were spacious - Beds were very comfortable - Location is pretty perfect for shopping, sightseeing

            • Average rating: 4.8

              Good location at the heart of the city and cool boutique hotel. Attractive lobby, great staff and concierge was very helpful. The room was very clean.

              My ratings for this hotel are:

              • 5 Location
              • 5 Rooms
              • 5 Service
              • 5 Value
            • Average rating: 4.6

              Great location and modern decor. The staff were amazing, helpful and friendly, room service was also very good.

              My ratings for this hotel are:

              • 5 Location
              • 5 Rooms
              • 5 Service
              • 3 Value
            • Average rating: 4.7

              Location downtown friendly staff food was better than expected, excellent breakfast, the best hotel we've stayed in.

              My ratings for this hotel are:

              • 4 Location
              • 5 Value
            • Average rating: 3.9

              Fantastic location just off michigan avenue and friendly, bright rooms and the staff is nice.

              My ratings for this hotel are:

              • 5 Location
              • 3 Rooms
            • Average rating: 4.5

              The location was great as my friend and the hotel staff were very friendly and helpful giving tips on to eat, etc.

              My ratings for this hotel are:

              • 4 Location
              • 5 Value
            • Average rating: 4.3

              Great value for money, i liked the location and the modern style, the staff were excellent at the front desk.

              My ratings for this hotel are:

              • 4 Service
              • 5 Value
            • Average rating: 4.9

              Good value for money and wonderful desk staff. Room spaceous and clean, great bar. Nice contemporary styling.

              My ratings for this hotel are:

              • 5 Rooms
              • 5 Service
              • 5 Value
              • 5 Dining
            • Average rating: 5.0

              Excellent designer clearance stuff and friendly staff. Comfortable beds well appointed modern rooms and great food. Allowed a late checkout.

              My ratings for this hotel are:

              • 5 Rooms
              • 5 Service
              • 5 Value
              • 5 Dining
            • Average rating: 4.8

              Exceptional hotel and excellent staff. Nice clean design for rooms, reasonably priced very good breakfast.

              My ratings for this hotel are:

              • 4 Rooms
              • 5 Service
              • 5 Value
              • 5 Dining
            • Average rating: 4.9

              Very friendly and attentive staff, room really clean.

              My ratings for this hotel are:

              • 5 Rooms
              • 5 Service

            Availability
            Guaranteed lowest rates

            Check-in date
            Check-out date
            Adults per room

            Why book with us?

            • No prepayments

              Pay at the hotel, credit card details are only required to guarantee your booking.

            • Low prices

              Enjoy our best price guarantee and special offers.

            • Free cancellations

              Usually cancellations can be made without charge close to your arrival date (check policies).

            • Guaranteed room

              You get instant confirmation directly from the hotel's reservation database.

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