Condado Plaza Hilton San Juan  4 stars

999 Ashford Avenue, San Juan, Puerto Rico, 907  show mapSave
From  US$ 237
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  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

The 4-star Condado Plaza Hilton is situated in the heart of San Juan. This elegant hotel dates from 1960 and was refurbished in 2008.

Rooms

The hotel offers 570 spacious rooms with such room amenities as in-room safe, cable TV and radio. Some of the guestrooms have breathtaking views of the Atlantic Ocean. Guests can make use of private bathrooms with a hairdryer, a shower available in all guestrooms.

Eat

The award-winning restaurant provides fine meals. Soft drinks are offered in the lounge bar.

A full breakfast is served at affordable prices. 

Work

A garage, a safe deposit box and a tour desk as well as a business center, internet access are available on-site.

Relax

Guest are free to use Jacuzzi, a sauna and a steam room in the spa center along with kayaking, golf and snorkeling. The hotel boasts a fitness center with a gym, fitness classes.

Internet

Wireless internet is available in public areas and is free of charge

Hotel high-speed internet access is available in the hotel rooms and is free of charge

Guest Parking

Paid Public parking is possible on site.

Paid Private parking is possible on site.

Year renovated   2008.  Number of rooms   571.

Location

hotel Condado Plaza Hilton San Juan San Juan location

The property is located in a charming of San Juan, close to Sixto Escobar Park, Alcaldia and Ocean Park. A 10-minute walk will take you to Fine Arts Cinema, Puerto Rico Conservatory of Music and Plaza of Five Centuries.

Condado Plaza Hilton overlooks a rainforest, a lagoon and provides quick access to a white beach.

Getting around.

Due to its oceanfront location, it will only take you a 10-minute drive to get to the Luis Munoz Marin Intl airport.

Distance to:

  • City Center - 3.2km
  • Airport: Isla Grande - 2.3km, Luis Munoz Marin Intl - 8.4km
  • Train Station: Sagrado Corazon Station - 3.2km, - 100 m

Facilities

General
  • Parking (fee required)
  • Car rental
  • Elevator
  • Newspapers/magazines
  • 24-Hour Front Desk
  • Concierge desk
  • Tour desk
  • Luggage storage
Activities
  • Spa & wellness center
Services
  • Laundry
  • Medical Facilities Service
  • Dry cleaning
Dining facilities
  • Bar
  • Restaurant
  • Bar/Lounge
Business facilities
  • Wi-Fi Internet
  • Business center
  • Internet Access
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
Children's facilities
  • Child care
  • Game room
  • Children's pool
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Swimming pool
  • Indoor swimming pool
  • Casino
  • Sauna
  • Whirlpool
  • Snorkeling
  • Bicycle rentals
  • Steam bath
  • Beach
  • Jacuzzi
  • Tennis
  • Exercise gym
  • Golf
  • Fitness center
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Ironing facilities
  • Private bathroom
  • Balcony
  • TV
  • Radio
  • Shower
  • Telephone
  • Hair dryer
  • In-room safe
  • Bathtub
  • Mini-refrigerator
  • Terrace

Policies

Check-In

from  4 pm

Check-Out

until  12 pm

Pets

Pets are not allowed

Children and extra beds
  • All children under the age of 18 may stay free of charge when using existing bedding. 
  • Older children/adults may stay in the hotel for free. 
  • One child under the age of 2 may stay for free. 
  • Maximum capacity of extra beds in a room is 1. 

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Rooms and availability

Guest Room

Ocean view, City view, Bay view

Two Queen Size Beds or Double Bed

The Condado Plaza Hilton Guest Room
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The Condado Plaza Hilton Guest Room
    One-Bedroom Suite

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    Ocean Tower Room

    Ocean view

    The Condado Plaza Hilton Ocean Tower Room Oversized Bathroom
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    The Condado Plaza Hilton Ocean Tower Room Oversized Bathroom
      Ocean Suite

      99m2

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        Deluxe Room

        City view

        Two Queen Size Beds or Double Bed

        The Condado Plaza Hilton Deluxe Room
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        The Condado Plaza Hilton Deluxe Room
          Superior Double Room

          City view, Ocean view

          King Size Bed or Double Bed

          The Condado Plaza Hilton Superior Double Room
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          The Condado Plaza Hilton Superior Double Room
            Tower Room

            Bay view

            Two Queen Size Beds

            The Condado Plaza Hilton Tower Room Laguna Room
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            The Condado Plaza Hilton Tower Room Laguna Room
              Family Junior Suite

              The Condado Plaza Hilton Family Junior Suite
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              The Condado Plaza Hilton Family Junior Suite
              Double Room

              City view, Bay view, Ocean view

              Double Bed or Two Queen Size Beds or King Size Bed

              The Condado Plaza Hilton Double Room
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              The Condado Plaza Hilton Double Room
              The Condado Plaza Hilton Double Room
              The Condado Plaza Hilton Double Room
                Standard Room

                Double Bed

                The Condado Plaza Hilton Standard Room
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                The Condado Plaza Hilton Standard Room
                  Penthouse

                  Ocean view

                  111m2

                  The Condado Plaza Hilton Penthouse Penthouse Ocean View Parlor
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                  The Condado Plaza Hilton Penthouse Penthouse Ocean View Parlor
                    One-Bedroom Double Room

                    Double Bed

                    The Condado Plaza Hilton One-Bedroom Double Room
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                    The Condado Plaza Hilton One-Bedroom Double Room
                    Family Suite

                    King and 2 Single

                    The Condado Plaza Hilton Family Suite
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                    The Condado Plaza Hilton Family Suite
                      Tower Double Room

                      Bay view

                      King Size Bed

                      The Condado Plaza Hilton Tower Double Room Laguna Room
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                      The Condado Plaza Hilton Tower Double Room Laguna Room
                        Residence Three-Bedroom Penthouse

                        Ocean view

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                          Superior Room

                          City view, Ocean view

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                          Ocean Tower Suite

                          King Size Bed

                          The Condado Plaza Hilton Ocean Tower Suite
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                          The Condado Plaza Hilton Ocean Tower Suite
                            Business Junior Suite

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                            Deluxe Tower Room

                            The Condado Plaza Hilton Deluxe Tower Room Oversized Bathroom
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                            The Condado Plaza Hilton Deluxe Tower Room Oversized Bathroom
                              Standard Junior Suite

                              The Condado Plaza Hilton Standard Junior Suite
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                              The Condado Plaza Hilton Standard Junior Suite
                              Suite

                              King Size Bed

                              The Condado Plaza Hilton Suite
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                              The Condado Plaza Hilton Suite
                              Deluxe Double Room

                              King Size Bed

                              The Condado Plaza Hilton Deluxe Double Room
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                              The Condado Plaza Hilton Deluxe Double Room
                                Junior Suite

                                King Size Bed

                                The Condado Plaza Hilton Junior Suite
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                                The Condado Plaza Hilton Junior Suite
                                  Guest Room

                                  King Size Bed or Two Queen Size Beds

                                  The Condado Plaza Hilton Guest Room
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                                  The Condado Plaza Hilton Guest Room

                                    The Condado Plaza Hilton LocationWhat's nearby

                                    Legend
                                    Legend
                                    • Current hotel
                                    • Hotels nearby
                                    • Airports
                                    • Underground Railway Stations
                                    • Train Stations
                                    • Parks
                                    • Attractions for Tourists
                                    • Museums
                                    • Convention Centers
                                    • Stadiums
                                    • Food and meals
                                    • General

                                    Hover above the icons to see hotel photo and details.

                                    Click the hotel to go to the main hotel page.

                                    What's nearby

                                    Attractions for Tourists
                                    Popular areas
                                    General
                                    • Condado Lagoon
                                      400 m
                                    • San Jerónimo del Boquerón Fort
                                      800 m
                                    • Fernando Luis Ribas Dominicci Airport
                                      1.9km
                                    • Former San Juan Navy base
                                      2.4km
                                    • Escambrón Beach
                                      3.4km
                                    • San Cristobal Castle
                                      3.4km
                                    • Condado Beach
                                      3.5km
                                    Train Stations
                                    • Sagrado Corazon Station
                                      3.1km
                                    Monuments and Landmarks
                                    • Ashford Avenue
                                      300 m
                                    • Ponce de Leon Statue
                                      4.4km
                                    Museums
                                    • Contemporary Art Museum
                                      1.0km
                                    • National Guard Museum
                                      2.7km
                                    • Museum of San Juan
                                      4.2km
                                    • Antiguo Mercado, Viejo San Juan
                                      4.3km
                                    Parks
                                    • Munoz Rivera Park
                                      1.5km
                                    • Central Park
                                      2.0km
                                    • Barbosa Park
                                      3.1km
                                    • Tercer Milenio Park
                                      3.3km
                                    Theaters
                                    • El Teatro
                                      1.5km
                                    Business Areas
                                    • Centro Europa
                                      1.6km
                                    Cruises
                                    Marina
                                    • Marina Old San Juan
                                      3.8km

                                    Local Attractions

                                    • Ocean Park
                                      1.5km
                                      San JuanPuerto Rico
                                    • Santurce
                                      1.6km
                                      San JuanPuerto Rico
                                    • Centro de Bellas Artes
                                      1.7km
                                      Av. Ponce de Leon 22, San Juan
                                    • Sixto Escobar Park
                                      1.7km
                                      San JuanPuerto Rico
                                    • Hipodromo Camarero
                                      1.9km
                                      Carr. 3 Km 15.3, Canovanas

                                    Near the hotel

                                    • Fine Arts Cinema
                                      610 m
                                      Ponce de Leon Ave., San Juan
                                    • Puerto Rico Conservatory of Music
                                      730 m
                                      951 Ave Ponce de Leon, San Juan
                                    • Ashford Avenue
                                      830 m
                                      Ashford Avenue, San Juan
                                    • Plaza of Five Centuries
                                      990 m
                                      San JuanPuerto Rico
                                    • Puerto Rico Convention Center
                                      1.1km
                                      100 Convention Boulevard, San Juan
                                    • Munoz Rivera Park
                                      1.2km
                                      San JuanPuerto Rico
                                    • Metro Cinema
                                      1.4km
                                      Ponce de Leon Ave., San Juan

                                    Restaurants Nearby

                                    • Denny's at the Conrad San Juan Condado Plaza Hotel & Casino Resort

                                      Food: American

                                      20 m
                                      999 Ashford Avenue
                                    • Orozco's Restaurant Puertorican Food

                                      78% likes this, based on 43 reviews
                                      Food: Caribbean

                                      10 m
                                      Ashford ave
                                    • Ropa Vieja

                                      67% likes this, based on 582 reviews
                                      Food: Caribbean, Cuban
                                      Price Range: USD 27 - USD 102

                                      290 m
                                      1025 Ashford Ave

                                      Phone: 787 725 2665

                                    • Pikayo

                                      72% likes this, based on 339 reviews
                                      Food: Caribbean
                                      Price Range: USD 26 - USD 101

                                      240 m
                                      Conrad Condado Plaza 999 Ave Dr Ashford

                                      Phone: 7877216194

                                    • Waikiki

                                      61% likes this, based on 94 reviews
                                      Food: Caribbean

                                      290 m
                                      1025 Ashford Ave

                                      Phone: 787-977-267

                                    The Condado Plaza Hilton Reviews

                                    Guest reviews are submitted by our customers after their stay at The Condado Plaza Hilton

                                    Average guest rating

                                    3.4
                                    out of 5
                                    Very good
                                    Based on 68 reviews

                                    Rating by category:

                                    Location
                                    4.1
                                    Rooms
                                    3.2
                                    Dining
                                    3.4
                                    Service
                                    3.0
                                    Value
                                    3.5

                                    Individual guest reviews

                                    • The location is perfect, a short cab ride to old San Juan and the beach and the pools are exquisite. Hotel facilities are excellent and the 2nd building also has a nice casino. The staff at the conrad is great, concierge waited 7 hours to tell us important fed ex documents had arrived and the rooms are nicely appointed and large.

                                      After reading some of the earlier reviews on this site, i was a bit nervous and this place was quite bad on a number of levels. The bathroom was super small and the toilet never flushed, prices of food and beverages were quite high.

                                      My rating for the hotel:

                                      • Average rating
                                        4.2
                                      • Location
                                        4
                                      • Rooms
                                        5
                                      • Service
                                        4
                                      • Value
                                        4
                                      • Dining
                                        4
                                    • Location were stellar and hotel staff were great and loved had an ocean view. Service was good and the room was very clean and very modern.

                                      The dolphin fountain at the pool is dirty.

                                      My rating for the hotel:

                                      • Average rating
                                        3.9
                                      • Location
                                        4
                                      • Rooms
                                        5
                                      • Service
                                        4
                                      • Value
                                        3
                                    • The room was nicely done up and the beds were comfortable and the view, all of the hotel employees that we spoke to were polite and friendly. The staff were helpful and the bathroom didn't even look like was clean. The pool was also nice.

                                      Ripe fruit and food/drinks expensive.

                                      My rating for the hotel:

                                      • Average rating
                                        3.1
                                      • Location
                                        3
                                      • Rooms
                                        2
                                      • Service
                                        4
                                      • Value
                                        3
                                      • Dining
                                        4
                                    • Location was amazing, the staff were super nice and the place was super clean, the service and comfort were excellent. The rooms were awesome, the pizza was just 'ok and the pools were great and ALL OPEN 24hrs.

                                      The whole hotel was very noisy, the Restaurants were very expensive.

                                      My rating for the hotel:

                                      • Average rating
                                        4.0
                                      • Location
                                        5
                                      • Rooms
                                        5
                                      • Service
                                        3
                                      • Value
                                        4
                                      • Dining
                                        3
                                    • The pool/beach area is nice and good hotel for couple families. The room has modern furnishing, oh and the drinks are great too.

                                      Its extremely overpriced for the quality and menu, door staff werent very helpful, the service as a whole in the restaurants was very poor.

                                      My rating for the hotel:

                                      • Average rating
                                        3.1
                                      • Location
                                        2
                                      • Rooms
                                        4
                                      • Service
                                        3
                                      • Value
                                        3
                                    • The pools are nice and being next to the beach is a plus, the hotel backs onto the ocean and the views are spectacular. Wonderful customer service at check in, bathrooms are upgraded and look great, the BEST restaurant you will ever eat at.

                                      Stay at the old town sheraton for around $100 night and the front desk. Only after complaining to the manager did we get personally escorted to our room at 9pm.

                                      My rating for the hotel:

                                      • Average rating
                                        3.7
                                      • Location
                                        4
                                      • Rooms
                                        5
                                      • Service
                                        4
                                      • Value
                                        3
                                    • The pools are great and the beach is fine, the location is not the best, there are others hotels that are better located in the same area. The staff are nice and considerate, suite is huge. The menu is very interesting and the chef does wonders.

                                      Not a good response because i am paying to stay here, old San Juan is a $14 cab ride away.

                                      My rating for the hotel:

                                      • Average rating
                                        4.2
                                      • Location
                                        5
                                      • Rooms
                                        5
                                      • Service
                                        4
                                      • Value
                                        3
                                    • The location is great and the beach didn't seem crowded at all on the weekdays. This hotel is amazing, the pools are beautiful and clean and the service was friendly and efficient, rooms are well appointed and rather spacious. Large lcd tv and the most comforatble bed i have ever slept in, the restaurants are very good.

                                      Old San Juan was wonderful and also, the air conditioning was very unreliable. Food and drink prices were also insane.

                                      My rating for the hotel:

                                      • Average rating
                                        4.3
                                      • Location
                                        4
                                      • Rooms
                                        4
                                      • Service
                                        5
                                      • Value
                                        5
                                    • Fantastic ocean view terrible service, no water cooler in gym just a water fountain and the beach is nice and you can snorkle for a fair price. This hotel is absolutely beautiful and the staff are friendly. The rooms are simple and half cost great food.

                                      The pool area is dirty looking and a cab to old San Juan is cheap and only about a 15 min drive. The beds are comfortable, very plush pillows not the best for my taste,lol.

                                      My rating for the hotel:

                                      • Average rating
                                        4.1
                                      • Location
                                        3
                                      • Rooms
                                        5
                                      • Service
                                        5
                                      • Value
                                        4
                                    • The pool area was fantastic and the beach was very nice. The hotel was very clean and beautiful art deco buildings, gutted and left to sea salt and grafitti. Staff were very friendly and the beds were quite comfortable. Towels chairs were complimentary and restaurant was good.

                                      The city is a bit ran down and the lagoon side i've heard isn't that great, old San Juan is only a short bus/taxi ride away, prices didn't seem unreasonable for a resort. Room for many more people on a very crowded sunday, drinks are expensive too.

                                      My rating for the hotel:

                                      • Average rating
                                        3.8
                                      • Location
                                        4
                                      • Rooms
                                        4
                                      • Service
                                        3
                                      • Value
                                        4
                                    • Nice location, great Hotel and the staff were very friendly and helpful. The bed was pretty comfortable.

                                      First of all the room was dirty.

                                      My rating for the hotel:

                                      • Average rating
                                        3.8
                                      • Location
                                        4
                                      • Rooms
                                        2
                                      • Service
                                        5
                                      • Value
                                        4
                                    • Location great, wonderful stay and checkin staff were very nice and accomodating. Our room was decorated nicely.

                                      All in all the service was less than i expected for i paid for this hotel.

                                      My rating for the hotel:

                                      • Average rating
                                        3.8
                                      • Location
                                        4
                                      • Rooms
                                        3
                                      • Service
                                        4
                                      • Value
                                        4
                                    • Great location to many of the local sites, very elegant hotel and the staff were helpful and accomondating. Our room was amazing and the pools were great, clean.

                                      My rating for the hotel:

                                      • Average rating
                                        4.6
                                      • Location
                                        5
                                      • Rooms
                                        4
                                      • Service
                                        5
                                      • Value
                                        5
                                    • The room had a wonderful view to the atlantic ocean and besides that, the hotel was lovely. The staff were fabulous, the bathroom was spacious and sparkling clean.

                                      Not a great place to fall asleep at the pool.

                                      My rating for the hotel:

                                      • Average rating
                                        4.8
                                      • Location
                                        5
                                      • Rooms
                                        5
                                      • Service
                                        5
                                      • Value
                                        4
                                    • The fitness center was pretty nice and open 24hrs, the bathroom was elegant compared to most hotel bathrooms, front Desk staff were quite friendly, courteous. The room was very modern and the numerous pools were clean and refreshing.

                                      My rating for the hotel:

                                      • Average rating
                                        4.1
                                      • Location
                                        2
                                      • Rooms
                                        5
                                      • Service
                                        5
                                      • Value
                                        5
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