Condado Plaza Hilton San Juan

 4 stars
999 Ashford Avenue, San Juan, Puerto Rico , San Juan, Puerto Rico, 907  show mapSave
From  US$ 259
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  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

The contemporary 4-star Conrad San Juan Condado Plaza offers quick access to San Juan National Historic Site, Fine Arts Cinema and Fortaleza Street.

Rooms

The hotel offers 570 spacious rooms with such room amenities as cable TV, radio and air conditioning. Guests can make use of private bathrooms with a hairdryer, a bathtub and a shower available in all guestrooms.

Eat

At the outdoor restaurant guests can enjoy international cuisine. Soft drinks are offered in the lounge bar.

A full breakfast is served at affordable prices. 

Work

A garage, a safe deposit box and a tour desk as well as a business center, internet access are available on-site.

Relax

Guest are free to use Jacuzzi, a sauna and a steam room in the spa center along with kayaking, golf and snorkeling. The hotel boasts a fitness center with a gym, fitness classes.

Internet

Wireless internet is available in public areas and is free of charge

Hotel high-speed internet access is available in the hotel rooms
and is free of charge

Guest Parking

Paid Public parking is possible on site.

Paid Private parking is possible on site.

Year renovated   2008.  Number of rooms   571.

Location

hotel Condado Plaza Hilton San Juan San Juan location

San Juan Bay, Castillo de San Cristobal and Jardin Botanico are located just 200m from the hotel.

Condado Plaza Hilton overlooks a rainforest, a lagoon and provides quick access to a white beach.

Getting around.

Due to its oceanfront location, it will only take you a 10-minute drive to get to the Luis Munoz Marin Intl airport.

Facilities

General
  • Parking (fee required)
  • Car rental
  • Elevator
  • Newspapers/magazines
  • 24-Hour Front Desk
  • Concierge desk
  • Tour desk
  • Luggage storage
Activities
  • Spa & wellness center
Services
  • Laundry
  • Medical Facilities Service
  • Dry cleaning
Dining facilities
  • Bar
  • Restaurant
  • Bar/Lounge
Business facilities
  • Wi-Fi Internet
  • Business center
  • Internet Access
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
Children's facilities
  • Child care
  • Game room
  • Children's pool
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Swimming pool
  • Indoor swimming pool
  • Casino
  • Sauna
  • Whirlpool
  • Snorkeling
  • Bicycle rentals
  • Steam bath
  • Beach
  • Jacuzzi
  • Tennis
  • Exercise gym
  • Golf
  • Fitness center
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Ironing facilities
  • Private bathroom
  • Balcony
  • TV
  • Radio
  • Shower
  • Telephone
  • Hair dryer
  • In-room safe
  • Bathtub
  • Mini-refrigerator
  • Terrace

Policies

Check-In

from  4 pm

Check-Out

until  12 pm

Pets

Pets are not allowed

Children and extra beds
  • All children under the age of 18 may stay free of charge when using existing bedding. 
  • Older children/adults may stay in the hotel for free. 
  • One child under the age of 2 may stay for free. 
  • Maximum capacity of extra beds in a room is 1. 

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Rooms and availability

Guest Room

City view

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One-Bedroom Suite

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Superior Double Room

City view

King Size Bed

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    Superior Room

    City view

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    Ocean Tower Suite

    King Size Bed

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      Business Junior Suite

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      The Condado Plaza Hilton LocationWhat's nearby

      Legend
      Legend
      • Current hotel
      • Hotels nearby
      • Airports
      • Underground Railway Stations
      • Train Stations
      • Parks
      • Attractions for Tourists
      • Museums
      • Convention Centers
      • Stadiums
      • Food and meals
      • General

      Hover above the icons to see hotel photo and details.

      Click the hotel to go to the main hotel page.

      What's nearby

      Attractions for Tourists
      Popular areas
      • City Center
        1.3km
      • Old San Juan
        3.7km
      General
      • San Jerónimo del Boquerón Fort
        300 m
      • Condado Lagoon
        300 m
      • Fernando Luis Ribas Dominicci Airport
        1.5km
      • Former San Juan Navy base
        2.0km
      • San Cristobal Castle
        2.9km
      • Escambrón Beach
        3.0km
      • San José Church
        3.9km
      Train Stations
      • Sagrado Corazon Station
        3.5km
      Monuments and Landmarks
      • Ponce de Leon Statue
        3.9km
      • La Rogativa Statue
        4.0km
      Historical sites
      • La Fortaleza
        4.0km
      Museums
      • Contemporary Art Museum
        1.3km
      • National Guard Museum
        2.2km
      • Antiguo Mercado, Viejo San Juan
        3.8km
      • Museum of San Juan
        3.8km
      Parks
      • Munoz Rivera Park
        1.0km
      • Central Park
        2.3km
      • Tercer Milenio Park
        2.8km
      • Barbosa Park
        3.5km
      Theaters
      • El Teatro
        1.9km
      Business Areas
      • Centro Europa
        2.0km
      Cruises
      • Cruise Terminal
        800 m
      Marina
      • Marina Old San Juan
        3.3km

      Local Attractions

      • Ocean Park
        1.5km
        San JuanPuerto Rico
      • Santurce
        1.6km
        San JuanPuerto Rico
      • Centro de Bellas Artes
        1.7km
        Av. Ponce de Leon 22, San Juan
      • Sixto Escobar Park
        1.7km
        San JuanPuerto Rico
      • Hipodromo Camarero
        1.9km
        Carr. 3 Km 15.3, Canovanas

      Near the hotel

      • Fine Arts Cinema
        610 m
        Ponce de Leon Ave., San Juan
      • Puerto Rico Conservatory of Music
        730 m
        951 Ave Ponce de Leon, San Juan
      • Ashford Avenue
        830 m
        Ashford Avenue, San Juan
      • Plaza of Five Centuries
        1.0km
        San JuanPuerto Rico
      • Puerto Rico Convention Center
        1.1km
        100 Convention Boulevard, San Juan
      • Munoz Rivera Park
        1.2km
        San JuanPuerto Rico
      • Metro Cinema
        1.4km
        Ponce de Leon Ave., San Juan

      Restaurants Nearby

      • Denny's at the Conrad San Juan Condado Plaza Hotel & Casino Resort

        Food: American

        20 m
        999 Ashford Avenue
      • Orozco's Restaurant Puertorican Food

        78% likes this, based on 43 reviews
        Food: Caribbean

        10 m
        Ashford ave
      • Ropa Vieja

        67% likes this, based on 582 reviews
        Food: Caribbean, Cuban
        Price Range: USD 27 - USD 102

        290 m
        1025 Ashford Ave

        Phone: 787 725 2665

      • Pikayo

        72% likes this, based on 339 reviews
        Food: Caribbean
        Price Range: USD 26 - USD 101

        240 m
        Conrad Condado Plaza 999 Ave Dr Ashford

        Phone: 7877216194

      • Waikiki

        61% likes this, based on 94 reviews
        Food: Caribbean

        290 m
        1025 Ashford Ave

        Phone: 787-977-267

      The Condado Plaza Hilton Reviews

      Guest reviews are submitted by our customers after their stay at The Condado Plaza Hilton

      Average guest rating

      3.4
      out of 5
      Very good
      Based on 68 reviews

      Rating by category:

      Location
      4.1
      Rooms
      3.2
      Dining
      3.4
      Service
      3.0
      Value
      3.5

      Individual guest reviews

      • The location is perfect, a short cab ride to old San Juan and the beach and the pools are exquisite. Hotel facilities are excellent and the 2nd building also has a nice casino. The staff at the conrad is great, concierge waited 7 hours to tell us important fed ex documents had arrived and the rooms are nicely appointed and large.

        After reading some of the earlier reviews on this site, i was a bit nervous and this place was quite bad on a number of levels. The bathroom was super small and the toilet never flushed, prices of food and beverages were quite high.

        My rating for the hotel:

        • Average rating
          4.2
        • Location
          4
        • Rooms
          5
        • Service
          4
        • Value
          4
        • Dining
          4
      • Location were stellar and hotel staff were great and loved had an ocean view. Service was good and the room was very clean and very modern.

        The dolphin fountain at the pool is dirty.

        My rating for the hotel:

        • Average rating
          3.9
        • Location
          4
        • Rooms
          5
        • Service
          4
        • Value
          3
      • The room was nicely done up and the beds were comfortable and the view, all of the hotel employees that we spoke to were polite and friendly. The staff were helpful and the bathroom didn't even look like was clean. The pool was also nice.

        Ripe fruit and food/drinks expensive.

        My rating for the hotel:

        • Average rating
          3.1
        • Location
          3
        • Rooms
          2
        • Service
          4
        • Value
          3
        • Dining
          4
      • Location was amazing, the staff were super nice and the place was super clean, the service and comfort were excellent. The rooms were awesome, the pizza was just 'ok and the pools were great and ALL OPEN 24hrs.

        The whole hotel was very noisy, the Restaurants were very expensive.

        My rating for the hotel:

        • Average rating
          4.0
        • Location
          5
        • Rooms
          5
        • Service
          3
        • Value
          4
        • Dining
          3
      • The pool/beach area is nice and good hotel for couple families. The room has modern furnishing, oh and the drinks are great too.

        Its extremely overpriced for the quality and menu, door staff werent very helpful, the service as a whole in the restaurants was very poor.

        My rating for the hotel:

        • Average rating
          3.1
        • Location
          2
        • Rooms
          4
        • Service
          3
        • Value
          3
      • The pools are nice and being next to the beach is a plus, the hotel backs onto the ocean and the views are spectacular. Wonderful customer service at check in, bathrooms are upgraded and look great, the BEST restaurant you will ever eat at.

        Stay at the old town sheraton for around $100 night and the front desk. Only after complaining to the manager did we get personally escorted to our room at 9pm.

        My rating for the hotel:

        • Average rating
          3.7
        • Location
          4
        • Rooms
          5
        • Service
          4
        • Value
          3
      • The pools are great and the beach is fine, the location is not the best, there are others hotels that are better located in the same area. The staff are nice and considerate, suite is huge. The menu is very interesting and the chef does wonders.

        Not a good response because i am paying to stay here, old San Juan is a $14 cab ride away.

        My rating for the hotel:

        • Average rating
          4.2
        • Location
          5
        • Rooms
          5
        • Service
          4
        • Value
          3
      • The location is great and the beach didn't seem crowded at all on the weekdays. This hotel is amazing, the pools are beautiful and clean and the service was friendly and efficient, rooms are well appointed and rather spacious. Large lcd tv and the most comforatble bed i have ever slept in, the restaurants are very good.

        Old San Juan was wonderful and also, the air conditioning was very unreliable. Food and drink prices were also insane.

        My rating for the hotel:

        • Average rating
          4.3
        • Location
          4
        • Rooms
          4
        • Service
          5
        • Value
          5
      • Fantastic ocean view terrible service, no water cooler in gym just a water fountain and the beach is nice and you can snorkle for a fair price. This hotel is absolutely beautiful and the staff are friendly. The rooms are simple and half cost great food.

        The pool area is dirty looking and a cab to old San Juan is cheap and only about a 15 min drive. The beds are comfortable, very plush pillows not the best for my taste,lol.

        My rating for the hotel:

        • Average rating
          4.1
        • Location
          3
        • Rooms
          5
        • Service
          5
        • Value
          4
      • The pool area was fantastic and the beach was very nice. The hotel was very clean and beautiful art deco buildings, gutted and left to sea salt and grafitti. Staff were very friendly and the beds were quite comfortable. Towels chairs were complimentary and restaurant was good.

        The city is a bit ran down and the lagoon side i've heard isn't that great, old San Juan is only a short bus/taxi ride away, prices didn't seem unreasonable for a resort. Room for many more people on a very crowded sunday, drinks are expensive too.

        My rating for the hotel:

        • Average rating
          3.8
        • Location
          4
        • Rooms
          4
        • Service
          3
        • Value
          4
      • Nice location, great Hotel and the staff were very friendly and helpful. The bed was pretty comfortable.

        First of all the room was dirty.

        My rating for the hotel:

        • Average rating
          3.8
        • Location
          4
        • Rooms
          2
        • Service
          5
        • Value
          4
      • Location great, wonderful stay and checkin staff were very nice and accomodating. Our room was decorated nicely.

        All in all the service was less than i expected for i paid for this hotel.

        My rating for the hotel:

        • Average rating
          3.8
        • Location
          4
        • Rooms
          3
        • Service
          4
        • Value
          4
      • Great location to many of the local sites, very elegant hotel and the staff were helpful and accomondating. Our room was amazing and the pools were great, clean.

        My rating for the hotel:

        • Average rating
          4.6
        • Location
          5
        • Rooms
          4
        • Service
          5
        • Value
          5
      • The room had a wonderful view to the atlantic ocean and besides that, the hotel was lovely. The staff were fabulous, the bathroom was spacious and sparkling clean.

        Not a great place to fall asleep at the pool.

        My rating for the hotel:

        • Average rating
          4.8
        • Location
          5
        • Rooms
          5
        • Service
          5
        • Value
          4
      • The fitness center was pretty nice and open 24hrs, the bathroom was elegant compared to most hotel bathrooms, front Desk staff were quite friendly, courteous. The room was very modern and the numerous pools were clean and refreshing.

        My rating for the hotel:

        • Average rating
          4.1
        • Location
          2
        • Rooms
          5
        • Service
          5
        • Value
          5
      Show more reviews

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