The Condado Plaza Hilton  4 stars

999 Ashford Avenue, San Juan, Puerto Rico, 907  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

The 4-star Conrad San Juan Condado Plaza is situated in the heart of San Juan. This welcoming hotel dates from 1960 and was refurbished in 2008.

Rooms

The hotel offers 570 spacious rooms with such room amenities as air conditioning, in-room safe and a telephone. Some of the guestrooms have breathtaking views of the Atlantic Ocean. Guests can make use of private bathrooms with a hairdryer, a bathtub and a shower available in all guestrooms.

Eat

At the Flagship restaurant guests can try international cuisine. Soft drinks are offered in the lounge bar.

A full breakfast is served at affordable prices. 

Work

A garage, a safe deposit box and a tour desk as well as a business center, internet access are available on-site.

Relax

Guest are free to use Jacuzzi, a sauna and a steam room in the spa center along with kayaking, golf and snorkeling. The hotel boasts a fitness center with a gym, fitness classes.

Internet

Wireless internet is available in public areas and is free of charge

Hotel high-speed internet access is available in the hotel rooms and is free of charge

Guest Parking

Paid Public parking is possible on site.

Paid Private parking is possible on site.

Year renovated   2008.  Number of rooms   571.

Location

The property is located in a charming of San Juan, close to Sixto Escobar Park, Alcaldia and Museo de Arte de Puerto Rico. You can see Ashford Avenue, Puerto Rico Conservatory of Music and Fine Arts Cinema only 400m from the hotel.

Conrad San Juan Condado Plaza overlooks a rainforest, a lagoon and provides quick access to a white beach.

Getting around.

Due to its oceanfront location, it will only take you a 5-minute drive to get to the Isla Grande airport.

Distance to:

  • City Center - 3.2km
  • Airport: Isla Grande - 2.3km, Luis Munoz Marin Intl - 8.4km
  • Train Station: Sagrado Corazon Station - 3.2km, - 100 m
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Policies

Check-In

from  4 pm

Check-Out

until  12 pm

Children and extra beds
  • All children under the age of 18 may stay free of charge when using existing bedding. 
  • Older children/adults may stay in the hotel for free. 
  • One child under the age of 2 may stay for free. 
  • Maximum capacity of extra beds in a room is 1. 
Pets

Pets are not allowed

Facilities

General
  • Parking
  • Car rental
  • Currency exchange
  • Elevator
  • 24-Hour Front Desk
  • Newspapers/magazines
  • Concierge desk
  • Multilingual staff
  • ATM/Cash machine
  • Tour desk
  • Luggage storage
Activities
  • Spa & wellness center
Services
  • Laundry
  • Medical Facilities Service
  • Shops/Commercial Services
  • Maid Service
  • Dry cleaning
Dining facilities
  • Bar
  • Restaurant
Business facilities
  • Wi-Fi Internet
  • Business center
  • Internet Access
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
Children's facilities
  • Child care
  • Children's pool
  • Game room
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Swimming pool
  • Indoor swimming pool
  • Casino
  • Sauna
  • Snorkeling
  • Bicycle rentals
  • Steam bath
  • Beach
  • Jacuzzi
  • Tennis
  • Outdoor pool
  • Exercise gym
  • Golf
  • Fitness center
  • Whirlpool
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Ironing facilities
  • Balcony
  • TV
  • Radio
  • Shower
  • Telephone
  • Hair dryer
  • In-room safe
  • Bathtub
  • Mini-refrigerator
  • Terrace
  • Private bathroom

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Double Room
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The Condado Plaza Hilton Double Room
The Condado Plaza Hilton Double Room
The Condado Plaza Hilton Double Room
The Condado Plaza Hilton Double Room
The Condado Plaza Hilton Double Room
Bed type: Double Bed or Two Queen Size Beds or King Size Bed
View: City view, Ocean view, Bay view
Room facilities
    Tower Double Room
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    The Condado Plaza Hilton Tower Double Room Laguna Room
    The Condado Plaza Hilton Tower Double Room Laguna Room
    The Condado Plaza Hilton Tower Double Room Laguna Room
    The Condado Plaza Hilton Tower Double Room
    The Condado Plaza Hilton Tower Double Room
    Bed type: King Size Bed or Two Queen Size Beds
    View: Bay view
    Room facilities
      Penthouse
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      The Condado Plaza Hilton Penthouse Penthouse Ocean View Parlor
      The Condado Plaza Hilton Penthouse Penthouse Ocean View Parlor
      The Condado Plaza Hilton Penthouse Penthouse Ocean View Parlor
      Bed type: Double Bed
      Size: 111m2
      View: Ocean view
      Room facilities
        Suite
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        The Condado Plaza Hilton Suite
        The Condado Plaza Hilton Suite
        The Condado Plaza Hilton Suite
        The Condado Plaza Hilton Suite
        The Condado Plaza Hilton Suite
        Bed type: King Size Bed
        Three-Bedroom Suite
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        Standard Junior Suite
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        The Condado Plaza Hilton Standard Junior Suite
        The Condado Plaza Hilton Standard Junior Suite
        The Condado Plaza Hilton Standard Junior Suite
        The Condado Plaza Hilton Standard Junior Suite
        The Condado Plaza Hilton Standard Junior Suite
        Bed type: One Single Bed or King Size Bed or Double Bed
        Room facilities
          Family Suite
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          The Condado Plaza Hilton Family Suite
          The Condado Plaza Hilton Family Suite
          The Condado Plaza Hilton Family Suite
          The Condado Plaza Hilton Family Suite
          The Condado Plaza Hilton Family Suite
          Bed type: King Or Twin Beds or King and 2 Single
          Room facilities
            Family Junior Suite
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            The Condado Plaza Hilton Family Junior Suite
            The Condado Plaza Hilton Family Junior Suite
            The Condado Plaza Hilton Family Junior Suite
            The Condado Plaza Hilton Family Junior Suite
            The Condado Plaza Hilton Family Junior Suite
            Superior Double Room
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            The Condado Plaza Hilton Superior Double Room
            The Condado Plaza Hilton Superior Double Room
            The Condado Plaza Hilton Superior Double Room
            The Condado Plaza Hilton Superior Double Room
            The Condado Plaza Hilton Superior Double Room
            Bed type: Double Bed or King Size Bed
            View: City view, Ocean view
            Deluxe Double Room
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            The Condado Plaza Hilton Deluxe Double Room
            The Condado Plaza Hilton Deluxe Double Room
            The Condado Plaza Hilton Deluxe Double Room
            The Condado Plaza Hilton Deluxe Double Room
            The Condado Plaza Hilton Deluxe Double Room
            Bed type: Double Bed or Two Queen Size Beds or King Size Bed
            Room facilities
              Deluxe Tower Room
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              The Condado Plaza Hilton Deluxe Tower Room Oversized Bathroom
              The Condado Plaza Hilton Deluxe Tower Room Oversized Bathroom
              The Condado Plaza Hilton Deluxe Tower Room Oversized Bathroom
              Room facilities
                Residence Three-Bedroom Penthouse
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                Bed type: Double Bed
                Penthouse Penthouse
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                Bed type: Double Bed
                View: Ocean view
                Room facilities
                  Ocean Tower Room
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                  The Condado Plaza Hilton Ocean Tower Room Oversized Bathroom
                  The Condado Plaza Hilton Ocean Tower Room Oversized Bathroom
                  The Condado Plaza Hilton Ocean Tower Room Oversized Bathroom
                  View: Ocean view
                  Room facilities
                    Ocean Suite
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                    Bed type: Double Bed
                    Size: 99m2
                    Room facilities

                      The Condado Plaza Hilton LocationWhat's nearby

                      Legend
                      Legend
                      • Current hotel
                      • Hotels nearby
                      • Airports
                      • Underground station
                      • Train Stations
                      • Parks
                      • Attractions for Tourists
                      • Museums
                      • Convention Centers
                      • Stadiums
                      • Food and meals
                      • General

                      Hover above the icons to see hotel photo and details.

                      Click the hotel to go to the main hotel page.

                      What's nearby

                      Attractions for Tourists
                      Popular areas
                      General
                      • Condado Lagoon
                        400 m
                      • San Jerónimo del Boquerón Fort
                        800 m
                      • Fernando Luis Ribas Dominicci Airport
                        1.9km
                      • Former San Juan Navy base
                        2.4km
                      • San Cristobal Castle
                        3.4km
                      • Escambrón Beach
                        3.4km
                      • 3.5km
                      Train Stations
                      • Sagrado Corazon Station
                        3.1km
                      Monuments and Landmarks
                      Museums
                      • Contemporary Art Museum
                        1.0km
                      • National Guard Museum
                        2.7km
                      • Museum of San Juan
                        4.3km
                      • Antiguo Mercado, Viejo San Juan
                        4.3km
                      Parks
                      • Munoz Rivera Park
                        1.5km
                      • Central Park
                        2.0km
                      • Barbosa Park
                        3.1km
                      • Tercer Milenio Park
                        3.3km
                      Theaters
                      • El Teatro
                        1.5km
                      Business Areas
                      • Centro Europa
                        1.6km
                      Cruises
                      Marina
                      • Marina Old San Juan
                        3.8km

                      Local Attractions

                      • Museo de Arte de Puerto Rico
                        1.7km
                        299 De Diego Ave., San Juan
                      • Munoz Rivera Park
                        1.7km
                        San JuanPuerto Rico
                      • Ocean Park Beach
                        2.0km
                        San JuanPuerto Rico
                      • Sixto Escobar Park
                        2.1km
                        San JuanPuerto Rico
                      • Parque Central Municipio de San Juan
                        2.2km
                        Calle Cerra, San Juan

                      Near the hotel

                      • Ashford Avenue
                        370 m
                        Ashford Avenue, San Juan
                      • Puerto Rico Conservatory of Music
                        570 m
                        951 Ave Ponce de Leon, San Juan
                      • Plaza of Five Centuries
                        600 m
                        San JuanPuerto Rico
                      • Fine Arts Cinema
                        860 m
                        Ponce de Leon Ave., San Juan
                      • Metro Cinema
                        1.0km
                        Ponce de Leon Ave., San Juan
                      • Ocean Park
                        1.2km
                        San JuanPuerto Rico
                      • Centro de Bellas Artes
                        1.2km
                        Av. Ponce de Leon 22, San Juan

                      Restaurants Nearby

                      • di Parma Trattoria

                        86% likes this, based on 223 reviews
                        Food: Italian
                        Price Range: USD 15 - USD 20

                        20 m
                        1049 Ashford Avenue

                        Phone: +1 787-725-5202

                      • Waykiki

                        72% likes this, based on 53 reviews

                        10 m

                      • Perurrican Restaurant

                        62% likes this, based on 141 reviews
                        Food: Peruvian

                        50 m
                        1045 Ashford Ave

                        Phone: 787-725-3030

                      • Aqua Restaurant

                        62% likes this, based on 45 reviews

                        30 m
                        1045 Ashford Ave

                        Phone: 723-800

                      • Casa Lola Criollo Kitchen

                        65% likes this, based on 358 reviews
                        Food: Caribbean

                        110 m
                        1006 Ashford Ave

                        Phone: 787-998-2918

                      The Condado Plaza Hilton Reviews

                      Guest reviews are submitted by our customers after their stay at The Condado Plaza Hilton

                      Average guest rating

                      7.0
                      out of 10
                      Very good
                      Based on 68 reviews

                      Rating by category:

                      Value
                      7.0
                      Location
                      8.3
                      Rooms
                      6.6
                      Dining
                      6.9
                      Service
                      6.0

                      Individual guest reviews

                      • The location is perfect, a short cab ride to old San Juan and the beach and the pools are exquisite. Hotel facilities are excellent and the 2nd building also has a nice casino. The staff at the conrad is great, concierge waited 7 hours to tell us important fed ex documents had arrived and the rooms are nicely appointed and large.

                        After reading some of the earlier reviews on this site, i was a bit nervous and this place was quite bad on a number of levels. The bathroom was super small and the toilet never flushed, prices of food and beverages were quite high.

                        My rating for the hotel:

                        • Average rating
                          8.4
                        • Location
                          8
                        • Rooms
                          9
                        • Service
                          8
                        • Value
                          9
                        • Dining
                          8
                      • Location were stellar and hotel staff were great and loved had an ocean view. Service was good and the room was very clean and very modern.

                        The dolphin fountain at the pool is dirty.

                        My rating for the hotel:

                        • Average rating
                          7.8
                        • Location
                          8
                        • Rooms
                          9
                        • Service
                          7
                        • Value
                          7
                      • The room was nicely done up and the beds were comfortable and the view, all of the hotel employees that we spoke to were polite and friendly. The staff were helpful and the bathroom didn't even look like was clean. The pool was also nice.

                        Ripe fruit and food/drinks expensive.

                        My rating for the hotel:

                        • Average rating
                          6.2
                        • Location
                          6
                        • Rooms
                          3
                        • Service
                          8
                        • Value
                          6
                        • Dining
                          8
                      • Location was amazing, the staff were super nice and the place was super clean, the service and comfort were excellent. The rooms were awesome, the pizza was just 'ok and the pools were great and ALL OPEN 24hrs.

                        The whole hotel was very noisy, the Restaurants were very expensive.

                        My rating for the hotel:

                        • Average rating
                          8.0
                        • Location
                          10
                        • Rooms
                          10
                        • Service
                          6
                        • Value
                          8
                        • Dining
                          6
                      • The pool/beach area is nice and good hotel for couple families. The room has modern furnishing, oh and the drinks are great too.

                        Its extremely overpriced for the quality and menu, door staff werent very helpful, the service as a whole in the restaurants was very poor.

                        My rating for the hotel:

                        • Average rating
                          6.0
                        • Location
                          4
                        • Rooms
                          8
                        • Service
                          6
                        • Value
                          6
                      • The pools are nice and being next to the beach is a plus, the hotel backs onto the ocean and the views are spectacular. Wonderful customer service at check in, bathrooms are upgraded and look great, the BEST restaurant you will ever eat at.

                        Stay at the old town sheraton for around $100 night and the front desk. Only after complaining to the manager did we get personally escorted to our room at 9pm.

                        My rating for the hotel:

                        • Average rating
                          7.2
                        • Location
                          8
                        • Rooms
                          9
                        • Service
                          7
                        • Value
                          5
                      • The pools are great and the beach is fine, the location is not the best, there are others hotels that are better located in the same area. The staff are nice and considerate, suite is huge. The menu is very interesting and the chef does wonders.

                        Not a good response because i am paying to stay here, old San Juan is a $14 cab ride away.

                        My rating for the hotel:

                        • Average rating
                          8.2
                        • Location
                          9
                        • Rooms
                          10
                        • Service
                          8
                        • Value
                          6
                      • The location is great and the beach didn't seem crowded at all on the weekdays. This hotel is amazing, the pools are beautiful and clean and the service was friendly and efficient, rooms are well appointed and rather spacious. Large lcd tv and the most comforatble bed i have ever slept in, the restaurants are very good.

                        Old San Juan was wonderful and also, the air conditioning was very unreliable. Food and drink prices were also insane.

                        My rating for the hotel:

                        • Average rating
                          8.6
                        • Location
                          7
                        • Rooms
                          8
                        • Service
                          10
                        • Value
                          9
                      • Fantastic ocean view terrible service, no water cooler in gym just a water fountain and the beach is nice and you can snorkle for a fair price. This hotel is absolutely beautiful and the staff are friendly. The rooms are simple and half cost great food.

                        The pool area is dirty looking and a cab to old San Juan is cheap and only about a 15 min drive. The beds are comfortable, very plush pillows not the best for my taste,lol.

                        My rating for the hotel:

                        • Average rating
                          8.2
                        • Location
                          6
                        • Rooms
                          9
                        • Service
                          10
                        • Value
                          8
                      • The pool area was fantastic and the beach was very nice. The hotel was very clean and beautiful art deco buildings, gutted and left to sea salt and grafitti. Staff were very friendly and the beds were quite comfortable. Towels chairs were complimentary and restaurant was good.

                        The city is a bit ran down and the lagoon side i've heard isn't that great, old San Juan is only a short bus/taxi ride away, prices didn't seem unreasonable for a resort. Room for many more people on a very crowded sunday, drinks are expensive too.

                        My rating for the hotel:

                        • Average rating
                          7.2
                        • Location
                          8
                        • Rooms
                          8
                        • Service
                          6
                        • Value
                          7
                      • Nice location, great Hotel and the staff were very friendly and helpful. The bed was pretty comfortable.

                        First of all the room was dirty.

                        My rating for the hotel:

                        • Average rating
                          7.6
                        • Location
                          8
                        • Rooms
                          4
                        • Service
                          10
                        • Value
                          8
                      • Location great, wonderful stay and checkin staff were very nice and accomodating. Our room was decorated nicely.

                        All in all the service was less than i expected for i paid for this hotel.

                        My rating for the hotel:

                        • Average rating
                          7.6
                        • Location
                          8
                        • Rooms
                          6
                        • Service
                          8
                        • Value
                          8
                      • Great location to many of the local sites, very elegant hotel and the staff were helpful and accomondating. Our room was amazing and the pools were great, clean.

                        My rating for the hotel:

                        • Average rating
                          9.2
                        • Location
                          10
                        • Rooms
                          7
                        • Service
                          10
                        • Value
                          10
                      • The room had a wonderful view to the atlantic ocean and besides that, the hotel was lovely. The staff were fabulous, the bathroom was spacious and sparkling clean.

                        Not a great place to fall asleep at the pool.

                        My rating for the hotel:

                        • Average rating
                          9.6
                        • Location
                          10
                        • Rooms
                          10
                        • Service
                          10
                        • Value
                          8
                      • The fitness center was pretty nice and open 24hrs, the bathroom was elegant compared to most hotel bathrooms, front Desk staff were quite friendly, courteous. The room was very modern and the numerous pools were clean and refreshing.

                        My rating for the hotel:

                        • Average rating
                          8.2
                        • Location
                          4
                        • Rooms
                          10
                        • Service
                          9
                        • Value
                          10
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                      Hotel Awards 2014

                      Puerto RicanHOTEL AWARDSRecommendedSan JuanThe Condado Plaza Hilton

                      According to guest reviews, the hotel has been rated asBest Luxury Hotels in Puerto Rico

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