Grosvenor Hotel Chester

5 stars

Eastgate, Chester, United Kingdom, CH1 1LT

Editorial review

This pleasant hotel is praised for its amicable staff. The food is fabulous at the Arkle restaurant, and there are two other less-formal dining choices. The rooms are absolutely amazing, the public areas are great, and the spa is modern.

Overview

The Chester Grosvenor Hotel is dedicated to luxury from its traditional design, unique stuffing and excellent location in the city center with close links to Chester Zoo, the Blue Planet Aquarium for culture buffs, while business types can keep short step to Chester Business Park with Bank of America, HBOS and Spencer Money.

Regardless of travel type you are, the hotel will keep you captivated with its traditional appearance and tight package of modern facilities. From sauna, fitness Center, Spa & Wellness Center, massage, Turkish/steam bath to business opportunities as elegant meeting rooms up to 250 persons, business center, complimentary Wi-Fi and currency exchange, fax/photocopying, all prove this hotel fairly wears the pride of a Michelin Star since 1990.

About 80 exclusive rooms with exquisite furnishings and elegant design are waiting for you at the Chester Grosvenor Hotel. All rooms has the most stuffing from CD players, minibar, safe, three telephones, complimentary broadband, TV with Sky, JSTV and CNN and on.

When it comes to dining, the hotel offers a full service to you from recently refurbished for eating Simon Radley restaurant that won a Michelin star to informal atmosphere of La Brasserie and usual snacks at the Arkle Bar and Lounge. Be it something regional or internationals, every dining should be supported with the largest wine choice availableat the hotel.

The hotel has quick access to Chester railway station that is only five minutes away by car.

Year renovated   2010.  Number of rooms   80.

hotel Grosvenor Hotel Chester Chester location

Distance to:

  • City Center - 400 m
  • Airport: Liverpool John Lennon - 16.1km, Manchester - 44.6km
  • Train Station Chester Train Station - 800 m
  • Bus stop - 200 m

Rooms

The hotel has various rooms – Suites, Superior King Rooms, Executive and Deluxe and Classic room types all packed with CD players, minibar, safe, three telephones, complimentary broadband, TV with Sky, JSTV and CNN and on, while all suites are additionally supplied with CD player with a selection of CDs, TV and DVD player and separate shower facilities.

All rooms have extra working space with desk and bright lightening and Classic room has a Queen-size bed, while Deluxe room has King-sized bed and armchairs or sofa. For better comforts you can choose Executive room with extra sitting area or Superior with a large desk, dressing area.

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Deluxe Room

City view

King Or Twin Beds - 28m2

The Chester Grosvenor Hotel Deluxe Room
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The Chester Grosvenor Hotel Deluxe Room

Individually designed and furnished with a King size bed (can be twinned) the Deluxe room contains armchairs or a double sofa creating a comfortable seating for relaxation with a desk and chair.

    Executive Room

    City view

    King Or Twin Beds - 30m2

    The Chester Grosvenor Hotel Executive Room
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    The Chester Grosvenor Hotel Executive Room

    The room is more spacious than the Deluxe one with a more substantial seating area, a sofa at the foot of the bed and armchairs. The room is individually designed and furnished in a luxurious contemporary style with a King size bed, (can be twinned). Some rooms are interconnecting, making them ideal for families.

      Superior Room

      City view

      King Size Bed - 40m2

      The Chester Grosvenor Hotel Superior Room
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      The Chester Grosvenor Hotel Superior Room

      A spacious room with a King size bed, a comfortable seating area to relax in and a large desk to work at. Superior King room has an entrance vestibule and a dressing area.

        Junior Suite

        City view

        King Size Bed - 45m2

        The Chester Grosvenor Hotel Junior Suite Suite
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        The Chester Grosvenor Hotel Junior Suite Suite

        A large and spacious room with a King size bed being the focal point (two Suites having four-poster beds, 202 and 418), a comfortable seating area to relax in and a large desk or table to work at. The Junior Suite is ideal for either a business or leisure stay. For added enjoyment, a CD mini-system is also available for your use in the Suite. The bathroom has a separate shower cubicle as well as a bathtub.

          Deluxe Suite

          City view

          King Or Twin Beds - 50m2

          The Chester Grosvenor Hotel Deluxe Suite
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          The Chester Grosvenor Hotel Deluxe Suite

          Stunning room offering added privacy for entertaining or informal meetings, through the discreet separation by a wide pillar between the living and bedroom areas. A King size bed is situated on a raised area, with the wide separating pillar containing a television set to offer comfortable viewing from the bed. The living area also has a television and mini CD system, comfortable sofa seating, desk, a table and chairs for in-suite dining or small private meetings. The bathroom has a separate shower cubicle as well as a bathtub.

            Dining options

            Simon Radley restaurant is an excellent example of filling dining in elegant surrounding and this restaurant is a Michelin starred one with eating available from 6.30pm till 9.00pm.

            Continental breakfast is served each morning at Sala Mae Nam with traditional Thai specialities and live music is played there every day, while for a dose of informal atmosphere and international dishes you should visit La Brasserie.

            But if you demand only a cup of tea or coffee with yummy treats than the Arkle Bar and Lounge will be the most suitable place. There you can indulge in the morning coffee, light lunches and afternoon tea after 6pm.

            You can start your day with a continental breakfast, which costs GBP 17.50 per person per night.  A full breakfast is served at the price of GBP 25 per person per night. 

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            Work

            The hotel offers everything you need for the public meeting from up-to-date meeting rooms with audio-visual equipment and capacity from 2 to 250 persons, complimentary Wi-Fi, currency exchange, and fax/photocopying.

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            Leisure

            Whatever you need a your relaxation, the Chester Grosvenor Hotel can satisfy even the most demanding guest with its sauna, fitness center, spa & wellness area, massage, library, Turkish/steam bath.

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            Additional features

            You are always welcome to use extra services provided by hotel - babysitting, VIP Room Facilities, breakfast in the Room, shoe shine, packed lunches, and ticket service.

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            Facilities

            General
            • Parking (fee required)
            • Car rental
            • Currency exchange
            • Elevator
            • 24-Hour Front Desk
            • Gay friendly
            Activities
            • Spa & wellness center
            Services
            • Ticket service
            Room facilities
            • Non-smoking rooms
            • Room service
            • Heating
            • In-room safe
            Dining facilities
            • Bar
            • Restaurant
            • In-room breakfast
            Business facilities
            • Wi-Fi Internet
            • Business library
            Facilities for people with disabilities
            • Rooms/facilities for people with disabilities
            Internet

            Wireless internet is available in the hotel rooms
            and is free of charge

            Guest Parking

            Private hotel parking is possible on site and the rate is GBP 8.50 per day.

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            Guest feedback

            Read hotel reviews
            • Service were great and we had a deluxe room was spacious.
            • Excellent location, will definately be back the car cleaning service provided was well worth the money hotel deserves its rating absolutely and the staff were extremely friendly and responsive.
            • In a great location, gorgeous hotel and made to feel very special by all staff.
            Average guest rating
            Excellent
            3.8
            Based on  40 reviews

            Policies

            Check-In

            from  3 pm

            Check-Out

            until  12 pm

            Children and extra beds
            • All children under the age of 1 may stay at the price of GBP 17.50 per night/person for baby cots. 
            • All children under the age of 12 may stay at the price of GBP 35.00 per night/person for extra beds. 
            • Maximum capacity of extra beds in a room is 1. 
            • Maximum capacity of baby cots in a room is 1. 
            Pets

            Pets are not allowed

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            The Chester Grosvenor Hotel Location

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            What's nearby?

            As the hotel sits in the very heart of the city you are going to have the very best within walking distance. Thus, the Roman walls, Chester Cathedral and the famous Eastgate Clock are within a few steps, while Concept Art Studios, Castle Gallery, Baron Fine Art, Mews Gallery all demand a short drive from you.

            Attractions for Tourists
            Popular areas
            • City Center - 400 m
            General
            Sport related
            Amusement
            Museums
            • Grosvenor Museum - 400 m
            See all

            Getting there

            Airport is located within 45 minutes drive and airport shuttle is available to bring you to the hotel without any hassle.

            If you are going by your own car then keep signs to the M56 (Chester) leave at junction 15 signposted M53 exit the M53 at junction 12 and follow signs for the A56. Then take the A56 to the city center for 2 miles and follow signs in the direction of North Wales/Wrexham and then continue towards the next roundabout and there turn left and follow signs for "Eastgate and Foregate".

            Getting around

            The hotel has quick links to all of the city with five minutes to Chester Railway Station, 1 mile to the nearest Train Chester Station, 5 min to the bus stop and only2 miles to Motorway M53.

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            The Chester Grosvenor Hotel Reviews

            Guest reviews are submitted by our customers after their stay at The Chester Grosvenor Hotel

            Average guest rating:

            3.8Based on 40 reviews

            • Location 4.7
            • Rooms 3.8
            • Service 3.6
            • Value 3.7
            • Dining 4.4

            Individual guest reviews

            Reviews are ordered by language and date with a maximum of 25 reviews. 

            • Average rating: 2.5

              The staff were extremely polite, pleasant professional and the bed was sooooo comfortable.

              My ratings for this hotel are:

              • 4 Rooms
              • 1 Service
            • Average rating: 2.5

              The location of the hostel within the town is very good, this hotel is a totally amazing experience and I can receommend to anyone.

              My ratings for this hotel are:

              • 4 Location
              • 1 Value
            • Average rating: 4.5

              Good resturants in Chester and pleasant staff. Huge and extremely comfortable bed, excellent breakfast.

              My ratings for this hotel are:

              • 5 Rooms
              • 5 Service
              • 4 Value
              • 4 Dining
            • Average rating: 4.6

              The hotel was fantastic and the staff were superb. The bed was large, breakfast was excellent as well.

              My ratings for this hotel are:

              • 5 Rooms
              • 5 Service
              • 4 Value
            • Average rating: 3.8

              A disappointing stay overall and professional helpfully staff. Very comfortable room and bed, excellent food.

              My ratings for this hotel are:

              • 5 Rooms
              • 5 Service
              • 1 Value
              • 4 Dining
            • Average rating: 4.8

              Great hotel in all respects, excellent Service and the room was very spacious and comfortable. The meal was fantastic.

              My ratings for this hotel are:

              • 5 Rooms
              • 5 Service
              • 5 Value
            • Average rating: 4.7

              A very pleasant stay, polite, attentive staff and the pillows on the bed were the most comfortable I have ever seen. The breakfast was good.

              My ratings for this hotel are:

              • 5 Rooms
              • 5 Service
              • 4 Value
            • Average rating: 4.4

              Definitely the best hotel in the northwest by far and superb friendly staff. Our room was beautiful, service here was quick efficient the food absolutely gorgeous.

              My ratings for this hotel are:

              • 4 Rooms
              • 5 Service
              • 5 Value
            • Average rating: 4.5

              I really loved the location of the hotel, very good service and bed was enormous, room spacious, bathroom nice. The breakfast was delicious.

              My ratings for this hotel are:

              • 5 Rooms
              • 5 Service
              • 4 Value
            • Average rating: 3.7

              Staff throughout our stay were extremely attentive, service was excellent in a quite inobtrusive way and the room was gorgeous very spacious. Breakfast was included in our rate and was one of the best i have ever had.

              My ratings for this hotel are:

              • 2 Rooms
              • 5 Service
              • 4 Value
            • Average rating: 3.5

              Hotel staff were fantastic, made us feel very special, the bed was big enough for 3 people to sleep in and was extremely comfy, the service was exemplary, the food amazing and beautifully presented.

              My ratings for this hotel are:

              • 2 Rooms
              • 5 Value
            • Average rating: 3.9

              The hotel was very convenient for the centre of Chester, the staff were extremely helpful and friendly, the room was certainly not worth even the reduced rate we paid. Our breakfast in the brasserie was excellent.

              My ratings for this hotel are:

              • 2 Rooms
              • 5 Service
              • 5 Value
            • Average rating: 4.5

              Good quality furnishings looked new and fabulous staff. Room service was very quick.

              My ratings for this hotel are:

              • 5 Rooms
              • 5 Service
              • 4 Value
            • Average rating: 4.4

              Room service fast and of a decent quality, friendly staff, the junior suite we stayed in for two nights was fabulous.

              My ratings for this hotel are:

              • 5 Rooms
              • 4 Service
              • 4 Value
            • Average rating: 3.8

              The hotel staff were very helpful and professional, the room was big enough.

              My ratings for this hotel are:

              • 3 Rooms
              • 5 Value

            Availability
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            Why book with us?

            • No prepayments

              Pay at the hotel, credit card details are only required to guarantee your booking.

            • Low prices

              Enjoy our best price guarantee and special offers.

            • Free cancellations

              Usually cancellations can be made without charge close to your arrival date (check policies).

            • Guaranteed room

              You get instant confirmation directly from the hotel's reservation database.

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