Breakwater Inn Juneau - 朱诺

Our room had new carpet, new flooring, new drapes, a new bedspread, nice furniture, fresh paint, environmentally-friendly lightbulbs, and a clean bathroom.

When we opened the door the beds had not been made, the floor was filthy, and the maid came in and said the room wasn't ready.

Don't plan on opening your window if you have a harbor view room.

The curtains were falling off the window, the carpet had not been vacuumed, an unidentified substance in a glass was left in the refrigerator, and the toilet had blatant evidence that it had not been sanitized.

I'd emailed with a "local" on this site who had told me that the hotel had changed ownership recently and was without a liquor license, plus someone else had advised us to get a room on the mountain side versus the harbor side, for a quieter room.

Indeed, the new owners are in the process of securing the liquor license, so the bar part of the restaurant was closed.

A clean bathroom, the restaurant is rated as the best food in Juneau.

I agree with some of the comments concerning the food at the restaurant, but the motel itself was disappointing.

The restaurant (casual) is rated as the best food in Juneau.

The hotel's restaurant was open, and we had a very delicious fish dinner there our first night -- excellent , moist halibut and some of the best halibut "fish and chips" ever tasted.

I think there are 2 basic problems: The first problem is the terrible service at the front desk.

A long way from the town, staff was very helpful and the food in the resturaunt was actually quite good.

The second problem is that the maid staff obviously doesn't use any kind of checklist.

We were told that they should be getting their liquor license in a few more weeks, by a very-friendly young man at the front desk.

I asked 3 different times to speak to the hotel manager.

The toilet seat was stained with pee and my wife had to be clean it before she could use it.