Swissotel Chicago

 4 stars
323 East Wacker Drive, Chicago, United States, 60601-9722  show mapSave
From  US$ 211
Best Price Guarantee
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Editorial review:

With its proximity to the Mile as well as to Millennium Park, and offering marvelous views over the Chicago River from some of its modern rooms, Swissotel Chicago is a wonderful choice for your stay, and also offers an onsite restaurant.

Verified Reviews:

  • View from my hotel room is pretty fanstastic - Good breakfast - I would recommend
  • Parking garages nearby - $10/day for internet - Gym has a couple of treadmills, bikes
  • View from the room, which was stunning - Staff was very courteous - Location is a little isolated
  • Rooms were very spacious - Room service quality was great - 3-4 block walk to michigan avenue
  • Beds were comfortable - Short walk from the magnificent mile - Pool and gym are on the 42nd floor

Overview

The classic Swissotel Chicago is a 4-star hotel situated in the cultural district next to museums, galleries and a tower. The building was renovated in 2009.

Rooms

All 660 contemporary rooms at Swissotel Chicago provide a work area, a safe and a minibar. Many rooms feature a panoramic view of the Chicago River , Lake Michigan. They feature marble bathrooms with bathrobes, a walk-in shower and a bathtub.

Eat

A buffet breakfast is offered at the restaurant. In the Palm restaurant you can enjoy seafood cuisine.

A full breakfast is served at affordable prices. 

Relax

A sauna, Jacuzzi and a health club are offered for relaxation. The hotel’s fitness center comes with weights, fitness classes and a gym.

Internet

Wireless internet is available in public areas for additional charge

Guest Parking

Private hotel parking is possible on site and the rate is USD 65 per day.

Year renovated   2009.  Number of floors   41.  Number of rooms   661.

Location

hotel Swissotel Chicago Chicago location

Set in Near East Side district of Chicago, just 20 minutes from Skydeck Chicago, Oak Street and Lyric Opera of Chicago. Located in close proximity to Cloud Gate, Millennium Park and Michigan Avenue, in the center of a shopping area.

This hotel is ideally based near parks, lakes.

Getting around.

This hotel is just 100m away from the Columbus (Mid) & E. Wacker bus stop and within a 10-minute walk from Randolph/Wabash underground station. 5 minutes by car from Merrill C Meigs (closed) airport.

Distance to:

  • City Center - 1.3km
  • Airport: Merrill C Meigs (closed) - 3.3km, Midway - 15.7km
  • Train Station: Millenium Station - 500 m, Van Buren Street Station - 1.2km
  • Underground station: LaSalle "L" Station (Blue Line) - 1.6km, - 100 m
  • Bus stop - 100 m

Facilities

General
  • Parking (fee required)
  • Car rental
  • Elevator
  • Pets allowed
  • Luggage storage
  • 24-Hour Front Desk
Activities
  • Spa & wellness center
Services
  • Laundry
  • Massage services
Dining facilities
  • Breakfast
  • Continental breakfast
  • Breakfast buffet
  • Bar
  • Restaurant
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
Children's facilities
  • Child care
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Swimming pool
  • Indoor swimming pool
  • Sauna
  • Jacuzzi
  • Fitness center
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • In-room safe

Policies

Check-In

from  3 pm

Check-Out

until  12 pm

Pets

Pets are not allowed

Children and extra beds
  • One child under the age of 17 may stay free of charge when using existing bedding. 
  • Older children/adults may stay at the price of USD 50.00 per night/person for extra beds. 
  • Maximum capacity of extra beds in a room is 1. 

Do you manage this property? Add your hotel to drive more sales or use badges to increase conversion rate at your website.

Rooms and availability

Classic Lakeview Room

Lake view

Swissotel Chicago Classic Lakeview Room
Check Prices
Swissotel Chicago Classic Lakeview Room

This oversized room features an awe-inspiring view of Lake Michigan. The room includes one king bed or two double beds. Room Size: 30 square metres

Corner Room

Swissotel Chicago Corner Room
Check Prices
Swissotel Chicago Corner Room

Room Size: 40 square metres Bed Size (s): 1 Extra large double views of the city skyline or Lake Michigan

Corner Lifestyle Suite

Swissotel Chicago Corner Lifestyle Suite
Check Prices
Swissotel Chicago Corner Lifestyle Suite

Relish in an apartment-like suite with dramatic views of Lake Michigan, the Chicago River and the city skyline. The one-bedroom Corner Lifestyle Suite boasts 750 sq. ft. of luxury with such features as two baths including a garden tub, an executive work area and a spacious parlor area that is perfect for entertaining.

Classic Room

Swissotel Chicago Classic Room
Check Prices
Swissotel Chicago Classic Room

1 king bed or 2 double beds. Premium bedding. Room Size: 30 square metres

Swissotel Chicago LocationWhat's nearby

Legend
Legend
  • Current hotel
  • Hotels nearby
  • Airports
  • Underground Railway Stations
  • Train Stations
  • Parks
  • Attractions for Tourists
  • Museums
  • Convention Centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

What's nearby

General
  • Time Life Building
    400 m
  • Wrigley Building
    400 m
  • Chicago Tribune Tower
    400 m
  • Chicago Vietnam Veterans Memorial
    500 m
Train Stations
  • Millenium Station
    400 m
Shopping Areas
  • Shops at Northbridge
    500 m
Amusement
  • Virtual World's Battletech
    400 m
  • Walt Disney Attractions
    400 m
Museums
  • Bridgehouse and Chicago River Museum
    400 m
  • Chicago Athenaeum at Schamburg
    400 m
  • 400 m
  • Illinois Art Alliance
    400 m
  • Hellenic Museum and Cultural Ctr
    500 m
Halls
Universities, Institutes
  • Gleacher Center-The University
    300 m
  • Univ-Chicago Investment Ofc
    300 m
  • University of Chicago Studies
    300 m
  • Scupe
    400 m
  • Career Academy Inc
    400 m
  • Career Works Inc
    400 m
  • Taylor Business Institute
    400 m
  • Realtors Real Estate School
    400 m
  • Vip Schools Inc
    500 m
  • Real Estate Education CO
    500 m
  • Printing Industry of Illinois
    500 m
Golf courses and Country clubs
  • Family Golf Ctr
    200 m
  • Chicago Park District Tee Time
    300 m

Local Attractions

  • Willis Tower
    1.7km
    233 South Wacker Drive, Chicago
  • Museum of Contemporary Photography
    1.5km
    Columbia College, Chicago
  • Lyric Opera of Chicago
    1.6km
    Chicago, IL
  • Oak Street
    1.6km
    Chicago, IL
  • Spertus Institute of Jewish Studies
    1.6km
    610 S Michigan Ave, Chicago

Near the hotel

  • Millennium Park
    700 m
    201 E Randolph St, Chicago
  • Forever Marilyn
    330 m
    401 North Michigan Avenue, Chicago
  • Lakefront Trail
    340 m
    465 N. McClurg Court, Chicago
  • Cloud Gate
    640 m
    201 E. Randolph St., between Michigan Ave & Columbus Ave, Chicago
  • Michigan Avenue Bridge
    380 m
    Michigan Ave., Chicago
  • North Michigan Avenue
    400 m
    Chicago, IL
  • Aqua Tower
    380 m
    225 N Lower Columbus Dr, Suite 220, Chicago

Restaurants Nearby

  • The Palm

    71% likes this, based on 144 reviews
    Food: American, Steakhouse
    Price Range: USD 32 - USD 81

    40 m
    323 E Wacker Dr

    Phone: (312) 616-1000

  • Bockwinkel's

    86% likes this, based on 68 reviews
    Food: Bagels
    Price Range: USD 7 - USD 12

    170 m
    222 N Columbus Dr

    Phone: (312)228-9920

  • Aria

    74% likes this, based on 147 reviews
    Food: American
    Price Range: USD 32 - USD 41

    200 m
    200 N Columbus Dr

    Phone: 312-444-9494

  • Khyber Pass

    60% likes this, based on 22 reviews

    180 m
    233 E Wacker Drive

    Phone: (312) 856-1810

  • Shula's Steak House Chicago

    68% likes this, based on 174 reviews
    Food: Steakhouse
    Price Range: USD 31 - USD 40

    200 m
    301 East North Water Street

    Phone: (312) 670-0788

Swissotel Chicago Reviews

Guest reviews are submitted by our customers after their stay at Swissotel Chicago

Average guest rating

3.8
out of 5
Excellent
Based on 99 reviews

Rating by category:

Rooms
3.5
Service
3.1
Value
4.0
Dining
2.5
Location
4.3

Individual guest reviews

  • Great views over Chicago, the staff were very helpful in getting a taxi for you and seperate bath and large shower was most welcome. Price was very reasonable and rhonda at the front desk took such good care of us. The bed was comfortable, the toilet paper was really, really cheap and thin, the food in the Palm Restaurant was AMAZING.

    Overpriced hotel, just not my style and a bit dated and mediocre service. Room not cool enough, elevators could be slow and very expensive breakfast menu an selection at bar is very small.

    My rating for the hotel:

    • Average rating
      4.5
    • Location
      5
    • Rooms
      4
    • Service
      4
    • Value
      4
    • Dining
      5
  • The location is great and navy Pier and Lake Michigan are perfect. The hotel itself is lovely and the Mag MIle is very close as well. The lady at the reception is extremely nice and hospitable, the concierge extremely informative to us as first time visitors to Chicago, the window draperies could not block out the morning light. Btw, the elevators are efficient and pretty cool, the spa has excellent jets.

    Not the best value, rate is somewhat high and the lobby bar is expensive. A front desk employee twice avoid to give me some advice, water in the Shower is very slow and my food is never hot arrives.

    My rating for the hotel:

    • Average rating
      4.4
    • Location
      5
    • Rooms
      4
    • Service
      5
    • Value
      4
  • We loved the location and great walking distance to all activities. Perfect birthday in Chicago, reasonable prices and all the staff is very professional and helpful. The rooms seem well soundproofed and the chef is extremely experienced. The facility is modern.

    Restaurant on site not owned by hotel and poor choice of the continental breakfast.

    My rating for the hotel:

    • Average rating
      4.7
    • Location
      4
    • Rooms
      5
    • Service
      5
    • Value
      4
    • Dining
      5
  • Great view in corner room, the quiet elegance of the hotel and the courteous staff are definite highlights, we especially liked the buildings location is part of the Lake Shore Neighborhood. Beds are really comfortable, food is superb and the gym is on the 42nd floor and well equipped.

    Shower door shut really forcefully and minus Cheap Broken Toilet. Breakfast far too expensive.

    My rating for the hotel:

    • Average rating
      4.3
    • Location
      4
    • Rooms
      4
    • Service
      4
    • Value
      5
    • Dining
      4
  • Nice fitness center and pool, near the lake. Clean and quality property, the views of Navy Pier and the Wrigley Building were great. The staff were incredible, bed was awesome and breakfast service at the lounge was excellent.

    The whole hotel was completely out of warm water for the showers on the second morning of my stay and on sunday,the room wasn't made after 2 pm.

    My rating for the hotel:

    • Average rating
      4.6
    • Location
      4
    • Rooms
      4
    • Service
      5
    • Value
      4
  • Incredible view on the lake and nice park, great market right out the back door. The hotel is pretty modern, michigan Avenue is just a short walk away and to Navy Pier/ walking distance and a beautiful walk as well. The staff are all quite friendly and lakeview room is worth the extra bucks.

    Service was poor and internet connection was very bad and expensive.

    My rating for the hotel:

    • Average rating
      4.3
    • Location
      5
    • Rooms
      4
    • Service
      4
    • Value
      4
  • Good view from the room and taxi waits were long. Bedding/linen were high quality and staff were nice. The beds were great, breakfast buffet was perfect.

    N 5* hotel is unacceptable and the shower gel appeared to have been used by prior guest.

    My rating for the hotel:

    • Average rating
      3.9
    • Location
      3
    • Rooms
      5
    • Service
      4
    • Value
      4
  • Great view of the city, wonderful stay and friendly staff. Quiet, well appointed beautiful rooms, lovely big LCD TV and liked the robe.

    My rating for the hotel:

    • Average rating
      4.6
    • Location
      5
    • Rooms
      5
    • Service
      5
    • Value
      4
  • Great location on the river, very clean hotel and the service was friendly and fast. The beds were comfortable.

    The room was clean, the shower ran too much water onto the floor by poor design.

    My rating for the hotel:

    • Average rating
      4.1
    • Location
      4
    • Rooms
      4
    • Service
      4
    • Value
      4
  • City and was beautifuylly furnished, my stay at the Swissotel was great. The staff were fantastic, the room was spacious and the bed comfortable.

    My rating for the hotel:

    • Average rating
      4.8
    • Location
      5
    • Rooms
      4
    • Service
      5
    • Value
      5
  • Nice views from the room and stay was excellent. Service was good and beds were comfortable. The facilities were great.

    Staff is rude.

    My rating for the hotel:

    • Average rating
      4.0
    • Location
      4
    • Rooms
      4
    • Service
      3
    • Value
      5
  • Best view of my life, elegant design and the staff were attentive and made us feel special. The room was clean and pool were great.

    My rating for the hotel:

    • Average rating
      5.0
    • Location
      5
    • Rooms
      5
    • Service
      5
    • Value
      5
  • Lakeside views are perfect, Chicago is wonderful rolls out the red carpet for visitors and staff is very professional and helpful. Rooms are a good sized.

    Great hotel.

    My rating for the hotel:

    • Average rating
      4.8
    • Location
      5
    • Rooms
      5
    • Service
      5
    • Value
      5
  • Excellent service and view, beautiful hotel. Great price and staff very pleasant. The room was spacious.

    Amenities not as good as much cheaper hilton e.g. no magnifying mirror in bathroom.

    My rating for the hotel:

    • Average rating
      3.7
    • Location
      3
    • Rooms
      3
    • Service
      4
    • Value
      5
  • The location is very good, i am giving this hotel 5 points out of 5, for various reasons and the staff is top notch and very friendly. The bed is super comfy.

    The safe in the room was broken.

    My rating for the hotel:

    • Average rating
      4.7
    • Location
      5
    • Rooms
      5
    • Service
      5
    • Value
      4
Show more reviews

Why book with us?

No prepayments
Pay at the hotel, credit card details are only required to guarantee your booking.
Low prices
Enjoy our best price guarantee and special offers.
Free cancellations
Usually cancellations can be made without charge close to your arrival date (check policies).
Guaranteed room
You get instant confirmation directly from the hotel's reservation database.