Really enjoyed our time here. We stayed here for 3 nights, the hotel was enchanting and exceptionally clean, with best possible location to restaurant to bakery. The staff was responsive, excellent services. Property's room was neat and well-maintained with a great view of swat from hotel. Location : the venue was not far from the mountains of SWAT and mature gardens and Saidu Sharif. Also, this hotel was located 1 mile away from Saidu stupa.

The accommodation is enchanting and exceptionally comfortable, with a magnificent setting near Saidu Sharif and the market. The building and rooms are very well maintained, providing ample space for children to run around. The heated pool and on-site parking are great amenities. The breakfast meals are fresh and delicious, making for a memorable stay.

This hotel in a quaint, old-fashioned palace locality amidst a beautiful valley exceeded my expectations. The ambiance, cleanliness, and attention to detail were superb. I was pleasantly surprised when my room was upgraded to a heritage suite, which was a great add-on. The room was not only clean and comfortable but also provided enough space for my children to run around.

All aspects of our stay at this hotel were more than satisfactory.

I recently had the pleasure of staying at a hotel nestled in a beautiful valley with a setting that felt like an old-fashioned palace turned into a modern lodging facility. The value for money that this hotel offers is simply unbeatable. The attention to detail in every aspect of my stay was impressive, from the warm and helpful staff to the basic amenities that were provided. The rooms were spacious, clean, and well-maintained, allowing children to run around freely. Additionally, the breakfast served was delicious and exceeded my expectations.

All aspects of this hotel were more than satisfactory.

We stayed in a palace converted into a modern lodging facility, it was situated in an old-fashioned valley and the surroundings were breathtaking. The staff was hospitable, cooperated diligently, and dinner was mouth-watering with live music. There were a variety of activities, a pool, a modern gym, and table tennis. The bakery served delicious pastries.

Though the palace converted itself to a modern facility, its washrooms were old and had maintenance issues.

I recently stayed at a hotel nestled in the mountains of Swat, and I must say I had an amazing experience. From the moment I checked in until the time I left, I was impressed with the hotel facilities, cleanliness and location. The hotel is situated at an old-fashioned palace locality, which has been turned into a modern lodging facility. The valley view from my room was breathtakingly beautiful. The staff was extremely polite and hospitable, and the breakfast spread had many options. I also enjoyed quick access to the restaurant and bakery, which was very convenient.

Can honestly say there wasn't anything not to like.

Nice view of surrounding mountains. Cozy and clean for the most part. Great lawns to walk around. The staff are very friendly and helpful. The deluxe and standard rooms were apparently the same except for their location inside the hotel premises. The museum is only a 5 minute walk away, so it's convenient for kids.

The hotel is located inside the bustling city, and the traffic is horrific. Expect long queues at times, unless you're getting in and out of the city at early or late hours.

Excellent staff, lovely gardens, peaceful location, clean rooms, nice mountain view.

Nothing I didn't like.

This hotel in a valley at an old-fashioned palace locality truly captures the essence of its surroundings. The attention to detail is evident, with beautifully maintained grounds and ample space for children to run around. The staff is friendly and attentive, making for a pleasant and welcoming stay. The breakfast served is delicious, with a good variety of options to choose from.

All was fine, but the bathrooms could use some improvement.

The location is great as it is close to many local shops and restaurants. The hotel offers complimentary breakfast and free pick-up service from the airport. The staff is friendly and welcoming.

The room I stayed in was not clean and had a musty smell. The bed was uncomfortable and the pillows were flat.

This hotel had an excellent location with beautiful gardens and children's play area. The staff members were very courteous and attentive to the guests' needs. The room had exclusive amenities such as high-quality toiletries and a comfortable bed that provided a luxurious experience. The in-room breakfast was delicious and served promptly in the morning, allowing me to start the day feeling refreshed. The restaurant had delectable dishes that were served by polite and welcoming waiters.

The only minor issue I encountered was with the swimming pool, which was not as clean as I had expected. However, this did not dampen my overall experience, as the hotel had other fantastic facilities like the bar/lounge area and the private facilities that provided an exclusive experience.

Our stay at Serena Swat was absolutely delightful. The management has done a commendable job of maintaining the old building in excellent condition. The traditional style furniture in our deluxe room added to the charm of the place. The staff, especially the guy at the reception, was welcoming and always had a smile on their face. We were also impressed with the restaurant staff, especially Mr. Iqbal, Imtiaz, and Jamal, who took care of us so well. The lawns were well-maintained, and the children's play area was a great addition. The deluxe room had a great ambiance and offered a beautiful view. The housekeeping was efficient, and the washrooms were clean. our experience at Serena Swat was amazing, and I would highly recommend this hotel.