The hotel staff went above and beyond to make my visit comfortable and enjoyable. I was impressed by the variety of delicious food offered at the restaurant and the generous portions. The spa facilities were top-notch, with clean pools, a relaxing jacuzzi, and a soothing steam room. The hotel's location near numerous spring water fountains was a pleasant surprise. I highly recommend this hotel for a rejuvenating getaway.

our recent overnight stay in velingrad exceeded our expectations. spa hotel kleptuza impressed us with its excellent location, spacious rooms, and delicious food. the friendly staff and amazing spa facilities, including hot mineral water, made our stay even more enjoyable.

Noisy company at the pools.

Excellent location, clear and spacious rooms, friendly staff, delicious food and drinks, good coffee in the lobby-bar.

Nothing it was perfect.

We had a fantastic stay at this hotel! The location is perfect, far from the hustle and bustle of the downtown area, but still close enough to shops and restaurants. The rooms were spacious and clean, with a lovely view from the balcony. We especially enjoyed the comfortable sitting area and the flat-screen TV. The staff was friendly and attentive, and the room service and housekeeping were top-notch. We also made great use of the leisure spa and wellness center, which included an indoor swimming pool, sauna, jacuzzi, and steam room.

Excellent location, spacious rooms, friendly staff, delicious food and drinks, good coffee.

Couldn't stay longer.

I had a wonderful stay at this hotel. The location is great, close to the lake and in a calm area. The cleanliness of the rooms and hotel facilities are impressive. Parking and transportation were easily accessible. The staff was friendly and helpful.

Nothing I didn't like to be fair.

The location was great since it was close to many restaurants and shops in the area. The spa facilities were really nice and allowed us to relax and enjoy some pampering. The outdoor pool was a definite plus, especially during the hot summer days.

To be honest, our romantic escape was not the best experience we've had. The room was very old and badly maintained, with stains on the carpet and walls.

The hotel offered a nice view and the staff was friendly. The location was perfect for those looking for a calm area to rest. The food served at the restaurant was tasty and there were plenty of interesting places to visit nearby.

The room was not properly maintained. The doors were difficult to shut and there was a draft coming in from the balcony door, making it hard to sleep at night.

Loved the international cuisine at the buffet breakfast, it was like a rollercoaster of flavors! The outdoor pool was a great place to swim, perfect for those who don't mind chilly water. The free WiFi was a lifesaver, always keeping me connected.

Who needs parking anyway? It's so much more fun to drive around in circles looking for a spot on the street!

loved my recent stay in velingrad. this time, spa hotel kleptuza exceeded my expectations. peaceful location near kleptuza park & train station. friendly staff, delicious homemade meals, and great spa facilities. definitely worth a visit!

Heating in deluxe room didn't work properly.

Located in a serene area, this hotel boasts of its close proximity to the beautiful lake. The rooms are spacious and very clean, with nice views. The spa facilities are great, guests can enjoy real hot mineral water, all for free. The staff is friendly and welcoming, always ready to help.

Though the hotel is in a peaceful location, it is quite far from the city center.

The children had a blast exploring the Adventure Zone, a play area filled with thrilling slides, swings, and a trampoline. They couldn't get enough of the colorful ball pit, which kept them entertained for hours. The staff at Kids' Paradise were friendly and attentive, ensuring the safety and enjoyment of our little ones. It was the perfect place for family fun!

My children wanted more indoor activities for rainy days.

The location was perfect, nestled in a calm area with beautiful views. The rooms were spacious and clean, and I especially loved the comfortable beds. The staff were friendly and attentive, making me feel right at home. The restaurant offered delicious food and drinks, and I enjoyed sipping coffee at the lobby-bar. The Spa facilities were a highlight, with hot mineral water that was both relaxing and rejuvenating. Plus, there were plenty of interesting places nearby to explore. I highly recommend this hotel for a fantastic getaway.

Excellent location in a calm area. Clear and spacious rooms with nice views. Friendly staff and delicious food and drinks in the restaurant. Good coffee in the lobby-bar with comfortable places to drink at the terraces. A lot of interesting places nearby.

Staff friendly. Spa peaceful. Massage satisfactory. Hotel interior clean, with many amenities. Comfortable and clean room.