Sofitel Hamburg Alter Wall  5 stars

Alter Wall 40, Hamburg, Germany, 20457  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities


Sofitel Hamburg Alter Wall is a 5-star property only 1.6km from DOCKS, Schmidts Tivoli Theater and Allee Theater. The contemporary hotel, built in 2000, is renowned for its international architecture.

Nestled in the heart of Hamburg and a 15-minute walk from Train Dammtor train station. The property is 300m away from Bucerius Kunst Forum, Streit's Filmtheater and Town Hall (Rathaus).

The hotel offers excellent location close to a harbour and lakes.

The nearest subway station is Rödingsmarkt, located about 300m from the hotel. 10 minutes by car from Hamburg airport.


This property has 240 comfortable guestrooms including Standard Classic Single Room, Junior Triple Room and Luxury Triple Room that are appointed with a laptop-size safe, Wi-Fi, a minibar, satellite TV and individual climate control. They are fitted with separate bathrooms with free toiletries, slippers and a walk-in shower.


Every day a deluxe breakfast is served in the dining room. The exclusive a la carte restaurant is open from 07:00 until 12:00. Seven Heads bar features a terrace.

The hotel offers a american breakfast at the price of EUR 29 per person per night. 


The hotel offers a barber shop, a hairdresser and a garage for general needs and a photocopier, laptops and a business center for corporate travelers.


Guests can benefit from a library, a cocktail lounge and a sun terrace and relax using a steam room, a plunge pool and a wellness center. The fitness center features a gym, a jogging track and fitness classes.


Hotspot Wi-Fi wireless internet access is available in public areas and is free of charge.

Guest Parking

Private hotel parking is possible on site and the rate is EUR 26 per day.

The hotel staff speaks English, Deutch, French, Spanish, Italiano.

Year renovated   2009.  Number of rooms   241.

City Center Hamburg - 1700 ft
Airports Hamburg Airport (HAM) - 5.6 mi, Finkenwerder (XFW) - 6.3 mi
Train Stations Train Station Dammtor - 4000 ft, Hamburg Dammtor station - 4000 ft
Underground stations Rathaus underground station - 1000 ft, Rödingsmarkt underground station - 1000 ft
Restaurants Brauhaus \ (cuisine: Brew Pub, German) - 200 ft, Le Bistro du Sofitel (cuisine: Bistro) - 100 ft
Beaches Grand Strand - 4700 ft
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General information



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  • Parking (fee required)
  • Safe deposit box
  • Car rental
  • Currency exchange
  • Pets allowed
  • Elevator
  • Multilingual staff
  • Concierge desk
  • Doctor on call
  • Express check-out
  • Airport shuttle
  • Gift/news stand
  • Shoe shine stand
  • Storage space
  • 24-Hour Front Desk
  • Front desk
  • VIP room facilities
  • Newspapers/magazines
  • Barber/beauty Shop
  • Trouser Press
  • Hairdresser
  • Tour desk
  • Spa & wellness center
  • Bell staff/porter
  • Maid Service
  • Valet parking
  • Laundry
  • Dry cleaning
  • Ticket service
Dining facilities
  • Bar/lounge
  • Restaurant
  • Cocktail lounge
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
  • Meeting room
  • Conference facilities
Children's facilities
  • Child care
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
  • Wheel chair access
Leisure and relaxation facilities
  • Indoor swimming pool
  • Sauna
  • Fitness center
  • Exercise gym
  • Jogging track
  • Sun terrace
  • Shiatsu massage
  • Library
  • Hammam
  • Beauty treatment
Room view
  • City view
  • River view
  • Water view
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • 24-hour room service
  • Heating
  • Tea and Coffee Facilities
  • Ironing facilities
  • Cribs available
  • Mini bar
  • Terrace
  • Adjoining rooms
  • Mirror
  • Dressing area
Living Area
  • Sitting area
  • Bathtub
  • Hair dryer
  • Shower
  • Bathrobe
  • Rollaway beds
  • Cable TV
  • Pay TV
  • AM/FM alarm clock
  • Telephone
  • Radio
  • Internet access
  • TV
  • CD player
  • Direct dial telephone
Room decor
  • Soundproofed windows



from  12 pm


until  3 pm

Children and extra beds
  • One child under the age of 12 may stay for free in an extra bed. 
  • One child under the age of 6 may stay for free in an extra bed. 
  • There are no extra beds provided in a room. 
  • Maximum capacity of cribs in a room is 1. 

Pets are allowed on request.

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Classic Room
Check Prices
Sofitel Hamburg Alter Wall Classic Room
Sofitel Hamburg Alter Wall Classic Room
Sofitel Hamburg Alter Wall Classic Room
Bed type: Double Bed or Queen Size Bed or Two Single Beds
Size: 205 sq. feet

This comfortable room with contemporary interior comprises a sleeping zone, work desk and private bathroom with all modern facilities.

Room facilities
    Superior Room
    Check Prices
    Sofitel Hamburg Alter Wall Superior Room
    Sofitel Hamburg Alter Wall Superior Room
    Sofitel Hamburg Alter Wall Superior Room
    Bed type: Double Bed or King Size Bed or Twin Beds
    Size: 295 sq. feet

    This spacious light room offers a marvelous view of the Alster Canal and includes a sleeping zone, comfortable work desk area, a seating area with sofa and marble bathroom with raindance shower or bathtub.

    Room facilities
      Luxury Room
      Check Prices
      Sofitel Hamburg Alter Wall Luxury Room
      Sofitel Hamburg Alter Wall Luxury Room
      Sofitel Hamburg Alter Wall Luxury Room
      Sofitel Hamburg Alter Wall Luxury Room
      Bed type: Double Bed or King Size Bed or Two Single Beds
      Size: 345 sq. feet

      In this charming and spacious room with hight ceilings you will feel especially relaxed. It boasts a high-quality sleeping zone, seating area with sofa, functional desk space and marble bathroom with raindance shower and bathtub as well as L`Occitane toiletries.

      Room facilities
        Junior Suite
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        Sofitel Hamburg Alter Wall Junior Suite
        Sofitel Hamburg Alter Wall Junior Suite
        Sofitel Hamburg Alter Wall Junior Suite
        Bed type: Double Bed or King Size Bed or Two Single Beds
        Size: 445 sq. feet

        Enjoy the comfort of this stylish junior suite! It offers a living and sleeping area with king-size bed as well as luxurious marble bathroom with raindance shower, bathtub and L`Occitane toiletries.

        Room facilities
          Prestige Suite
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          Sofitel Hamburg Alter Wall Prestige Suite
          Sofitel Hamburg Alter Wall Prestige Suite
          Sofitel Hamburg Alter Wall Prestige Suite
          Bed type: King Size Bed or King Or Twin Beds
          Size: 625 sq. feet

          This luxury Suite consists of a cozy bedroom, comfortable well-furnished living room with working and seating areas, kitchen with dining area as well as marble bathroom with raindance shower, bathtub and Hermes toiletries.

          Room facilities
            Deluxe Suite
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            Deluxe Suite

            Opera Suite
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            Opera Suite

            Sofitel Hamburg Alter Wall LocationWhat's nearby

            • Current hotel
            • Hotels nearby
            • Airports
            • Underground stations
            • Train stations
            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
            • Food and meals
            • General

            Hover above the icons to see hotel photo and details.

            Click the hotel to go to the main hotel page.

            What's nearby

            Tourist attractions
            • Schlüters Alpenwelt
              700 ft
            • Kultour Sightseeing & Stadtführungen
              700 ft
            Popular areas
            • City Center
              1400 ft
            • Hamburger Dom
              1400 ft
            Places of interest
            • Segway Hamburg - Mindways GmbH
              400 ft
            • Rathaus Brunnen
              400 ft
            • "Schiffsmasten" auf dem Rathausmarkt
              700 ft
            • Rathaus
              700 ft
            • Stadtrelief Hamburg
              700 ft
            • Trostbrücke
              700 ft
            • Freie und Hansestadt Hamburg
              700 ft
            • Sender Moorfleet
              1400 ft
            • Alsteranleger
              1400 ft
            • Woermann C. GmbH & Co. KG Export Afrikahaus
              1400 ft
            • Reimerstwiete
              1700 ft
            • alsterfontäne in hamburg
              1700 ft
            • Deichstraße
              1700 ft
            Shopping areas
            • Europa Passage
              1000 ft
            • Hanse Viertel
              1000 ft
            • Jungfernstieg
              1400 ft
            • Luftschiffe über Hamburg
              1400 ft
            • Merlin Entertainment Deutschland GmbH
              1700 ft
            Monuments and Landmarks
            • Hamburg war memorial
              700 ft
            • Bucerius Kunst Forum
              1000 ft
            Universities, Institutes
            • Townhall Hamburg
              1000 ft
            • Die magisch unbekannte Silberfrau..
              700 ft
            Underground stations
            • Rathaus underground station
              700 ft
            • Rödingsmarkt underground station
              700 ft
            • Jungfernstieg underground station
              1400 ft
            • Harbor Piers (Landungsbruecken)
              1400 ft

            Local Attractions

            • Panoptikum
              5000 ft
              Spielbudenplatz 3, Hamburg
            • DOCKS
              1.0 mi
              Spielbudenplatz 19, Hamburg
            • Fernsehturm Hamburg
              1.0 mi
              Lagerstrasse 2, Hamburg
            • Innenalster
              1.2 mi
            • Erotic Art Museum
              1.2 mi
              Bernhard-Nocht-Str. 69, Hamburg

            Near the hotel

            • Alsterarkaden
              600 ft
              Alsterarkaden 21, Hamburg
            • Town Hall (Rathaus)
              900 ft
              Rathausmarkt, Hamburg
            • Rathausmarkt
              1000 ft
              Rathausmarkt, Hamburg
            • Warehouse District (Speicherstadt)
              1400 ft
            • Harbor Piers (Landungsbruecken)
              1400 ft
            • Miniatur Wunderland
              2200 ft
              Kehrwieder 2,, Hamburg
            • Deichstrasse
              1500 ft
              Old Town, Hamburg

            Restaurants Nearby

            • Brauhaus \

              72% likes this, based on 154 reviews
              Cuisine: Brew Pub, German
              Price Range: USD 3 - USD 24

              200 ft
              Adolphsbrucke 7

              Phone: 040 / 36 77 40

            • Le Bistro du Sofitel

              67% likes this, based on 25 reviews
              Cuisine: Bistro

              100 ft
              Sofitel Hamburg Alter Wall
            • Bar 'Seven Heads' DORINT SOFITEL AM ALTEN WALL

              76% likes this, based on 46 reviews

              400 ft
              Alter Wall 40

              Phone: 040 / 369 50 29 63

            • Sushi Factory Sofitel Alter Wall

              74% likes this, based on 15 reviews
              Cuisine: Sushi

              400 ft
              Alter Wall 40
            • Melange

              66% likes this, based on 44 reviews

              700 ft
              Neuer Wall 31

            Sofitel Hamburg Alter Wall Reviews

            Guest reviews are submitted by our customers after their stay at Sofitel Hamburg Alter Wall

            Average guest rating

            out of 10
            Based on 675 reviews

            Rating by category:


            Individual guest reviews

            • Older travelers

              Reception and front Staff particularly friendly, helpful and efficient. Wonderful room no complaints SK

              • Average rating
            • Couple

              Room was well designed with view on the roofs of inner city. Beds very comfortable. Staff very friendly and whole atmosphere good. Hotel is very central and from there you can walk to Alster and Harbour.

              The breakfast hall was small and when walking from your table to the buffet, you had to walk very carefully not to bump into someone.

              • Average rating
            • Single

              I ordered a room with Alster view. They don’t have rooms with Alster view, only with Alsterfleet view, which is a small canal. Unfortunately these rooms are just opposite building activities. Sometimes they already start before 07:00 and they create a lot of noise and will probably last for many many months. From a 5 star hotel you may expect a little compensation or the same price as offered for a standard room located on the other site without noise.

              • Average rating
            • Older travelers

              Fantastic choice for breakfast and the room was very comfortable. Your are within site of the Rathaus and it's square.

              The cost of parking, broadband and breakfast, these 'hidden costs' add up.

              • Average rating
            • Older travelers

              The central location,lcose to the port and other tourist attraction, in one word - in the middle of the heart of Hamburg -

              • Average rating
            • Older travelers

              The hotel and staff we great , the room was so comfy and clean , also you could not hear a sound , hotel is situated near all amenitys easy walking distance , we can highly recomend

              • Average rating
            • Couple

              Swimming pool, Excellent location. Overall friendly helpful staff.

              Clear sheet of glass between bedroom and bathroom. I was very thankful I was staying with my boyfriend and not just a friend! All staff were so friendly and helpful except for one night receptionist. When I enquired about getting food on return to hotel after night out he was very dismissive and rude. Every other staff member were just so helpful so overall we had a lovely experience at Sofitel.

              • Average rating
            • Older travelers

              Staff were superb- friendly & efficient

              It was the most expensive buffet breakfast we've ever had £52!!

              • Average rating
            • Couple

              Hotel and staff were first class, excellent location close to everything you could need for a city break. Fantastic!

              • Average rating
            • Single

              It was close to all this things I wanted to do

              • Average rating
            • Single

              The spa was very relaxing after a long day, and the staff were attentive.

              • Average rating
            • Group of friends

              I loved the bed. It was very confortable

              I couldn't check in before 15.00 pm.

              • Average rating
            • Family with children

              Travelling with 4 children (age 1 year to 14 years), it was first of all very important to get a large room and have facilities that everyone could use. We stayed in a very large suite (we actually booked 2 double rooms with interconnecting doors, but we got a suite in stead) that was perfect for our large family. All of us felt very welcome and all of the staff was smiling, service minded and very kind to us and very helpful in answering questions about Hamburg and where to go. We enjoyed the luxury surroundings and the unpretentious atmosphere. We will choose Sofitel again when visiting Hamburg.

              I thin 26 EUR per person for breakfast is too expensive. Would be nice if we could choose other breakfast than buffet - smaller menu.

              • Average rating
            • Single

              Hotel is in the very centre of the City - in the walking distance to many offices

              I was not asked at check-in if I prefer smoking or non smoking room. Nowadays one can assume that it should be non-smoking one. After I entered I felt like guest before me smoked a box of cigars there. So I went back to the reception, nicely described situation and asked for another room. Receptionist had a face of very unhappy person if I made an unwanted problem. The other room was ok, except the bose radio didnt worked (the only way to turn it on actually was to use remote control - but the batteries were probably dead:) but the worst was bed - very soft and used ( I felt I was half sitting - the middle part of mattrace was much lower. To sum up: I will never stay there again.

              • Average rating
            • Group of friends

              It was only a one night stay, but the hotel is beautiful and I would definitely stay there again an recommend it to my associates.

              • Average rating
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            Hotel Awards 2014

            GermanHOTEL AWARDSRecommendedHamburgSofitel Hamburg Alter Wall

            According to guest reviews, the hotel has been rated asBest Spa Hotels in Germany

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