Sheraton New Orleans  4 stars

500 Canal Street, New Orleans, Louisiana, 70130, New Orleans, United States, 70130  show mapSave
From  US$ 248
Best Price Guarantee
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Verified Reviews:

  • Great central location - Room was nice and had plenty of space - Pool was ok - Tiny gym
  • Easy walking distance to burbon st.. riverwalk - Service was impeccable - Free showtime movie channel
  • Hotel staff was friendly - Location of this hotel is great - Parking lot is very expensive
  • Beds were great - Bathroom was a little small - Free breakfast - Internet is not free
  • Room was clean - Nice view of the french quarter - Gym was well-equipped - Short walk to bourbon street

Overview

The 4-star Sheraton New Orleans Hotel is situated in the center of New Orleans. Renovated in 2012, the world-class hotel has welcomed guests since 1982.

Rooms

The hotel offers 1110 rooms. All of them feature satellite TV, air conditioning and floor to ceiling windows. Some rooms offer wonderful views over the the Mississippi River.

Eat

The bar serves cocktails as well light meals, snacks.

The hotel offers a buffet breakfast at the price of USD 18.95 per person per night. 

Work

A tour desk, a safe deposit box and internet access, a conference room are located on-site.

Relax

Leisure facilities feature a courtyard, a casino and an outdoor swimming pool. The hotel’s fitness center has a gym, fitness classes.

Internet

Wireless internet is available in public areas and is free of charge

Wireless internet is available in the hotel rooms and the rate is USD 5.95 per hour

Wireless internet is available in the hotel rooms and the rate is USD 12.95 per day

Guest Parking

Private hotel parking is possible on site (reservation might be needed) and the rate is USD 38 per day.

Year renovated   2012.  Number of floors   49.  Number of rooms   1110.

Location

hotel Sheraton New Orleans New Orleans location

Set in modern New Orleans, minutes away from Royal Street, Algiers Levee and Magazine Street. Just 2km from the center of New Orleans known for Louisiana Music Factory, French Quarter and The National WWII Museum.

The hotel offers superb location close to a river.

Distance to:

  • City Center - 1.5km
  • Airport: Lakefront - 10.8km, NAS/Alvin Callendar - 14.5km

Facilities

General
  • Parking
  • Currency exchange
  • Elevator
  • Pets allowed
  • Bus parking
  • ATM/Cash machine
  • Tour desk
  • 24-Hour Front Desk
  • Luggage storage
Services
  • Laundry
  • Shops/Commercial Services
  • Butler service
Dining facilities
  • Bar
  • Restaurant
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
Meeting facilities
  • Conference facilities
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Swimming pool
  • Sauna
  • Exercise gym
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • In-room safe
  • Hair dryer

Policies

Check-In

from  3 pm

Check-Out

until  12 pm

Pets

Pets are allowed on request

Pets are allowed on request

Children and extra beds
  • All children under the age of 18 may stay free of charge when using existing bedding. 
  • Older children/adults may stay at the price of USD 30.00 per night/person for extra beds. 
  • All children under the age of 4 may stay for free. 
  • Maximum capacity of extra beds in a room is 1. 

Do you manage this property? Add your hotel to drive more sales or use badges to increase conversion rate at your website.

Rooms and availability

Club Level King Bed Room

Sheraton New Orleans Club Level King Bed Room Traditional King Bed Room
Check Prices
Sheraton New Orleans Club Level King Bed Room Traditional King Bed Room
Sheraton New Orleans Club Level King Bed Room Traditional King Bed Room
Sheraton New Orleans Club Level King Bed Room Traditional King Bed Room

Traditional guest room is decorated in a warm and comforting style with floor to ceiling windows offers a King size bed, work desk, seating area and private bathroom. This room offers an exclusive access to the Club Lounge. This room features spectacular views. The size of the room is 32m2.

Deluxe 2 Double Beds Room

Sheraton New Orleans Deluxe 2 Double Beds Room Traditional King Bed Room
Check Prices
Sheraton New Orleans Deluxe 2 Double Beds Room Traditional King Bed Room

Traditional guest room is decorated in a warm and comforting style with floor to ceiling windows offers two Double beds, work desk, seating area and private bathroom. This room features a spectacular Mississippi River view. The size of the room is 32m2.

Accessible King Bed Room

Sheraton New Orleans Accessible King Bed Room Traditional King Bed Room
Check Prices
Sheraton New Orleans Accessible King Bed Room Traditional King Bed Room
Sheraton New Orleans Accessible King Bed Room Traditional King Bed Room
Sheraton New Orleans Accessible King Bed Room Traditional King Bed Room

Traditional guest room is decorated in a warm and comforting style with floor to ceiling windows offers a King size bed, work desk, seating area and private bathroom. This room features a city view. This room is accessible for people with disabilities. The size of the room is 32m2.

Accessible 2 Double Beds Room

Sheraton New Orleans Accessible 2 Double Beds Room Traditional King Bed Room
Check Prices
Sheraton New Orleans Accessible 2 Double Beds Room Traditional King Bed Room

Traditional guest room is decorated in a warm and comforting style with floor to ceiling windows offers two Double beds, work desk, seating area and private bathroom. This room features a city view. This room is accessible for people with disabilities. The size of the room is 32m2.

Traditional King Bed Room

Sheraton New Orleans Traditional King Bed Room
Check Prices
Sheraton New Orleans Traditional King Bed Room
Sheraton New Orleans Traditional King Bed Room
Sheraton New Orleans Traditional King Bed Room

Traditional guest room is decorated in a warm and comforting style with floor to ceiling windows offers a King size bed, work desk, seating area and private bathroom. This room features a city view. The size of the room is 32m2.

Deluxe King Bed Room

Sheraton New Orleans Deluxe King Bed Room Traditional King Bed Room
Check Prices
Sheraton New Orleans Deluxe King Bed Room Traditional King Bed Room
Sheraton New Orleans Deluxe King Bed Room Traditional King Bed Room
Sheraton New Orleans Deluxe King Bed Room Traditional King Bed Room

Traditional guest room is decorated in a warm and comforting style with floor to ceiling windows offers a King size bed, work desk, seating area and private bathroom. This room features spectacular Mississippi River views. The size of the room is 32m2.

Club Level 2 Double Beds Room

Sheraton New Orleans Club Level 2 Double Beds Room Traditional King Bed Room
Check Prices
Sheraton New Orleans Club Level 2 Double Beds Room Traditional King Bed Room

Traditional guest room is decorated in a warm and comforting style with floor to ceiling windows offers two Double beds, work desk, seating area and private bathroom. This room offers an exclusive access to the Club Lounge. This room features spectacular views. The size of the room is 32m2.

Executive Suite

Sheraton New Orleans Executive Suite Deluxe King Bed Room
Check Prices
Sheraton New Orleans Executive Suite Deluxe King Bed Room
Sheraton New Orleans Executive Suite Deluxe King Bed Room
Sheraton New Orleans Executive Suite Traditional King Bed Room

Spacious suite is decorated in a warm and comforting style with floor to ceiling windows offers a bedroom with a King size bed, living area with a sofa bed, work desk, wet bar and private bathroom. This room features spectacular Mississippi River views. The size of the room is 38m2.

Traditional 2 Double Beds Room

Sheraton New Orleans Traditional 2 Double Beds Room Traditional King Bed Room
Check Prices
Sheraton New Orleans Traditional 2 Double Beds Room Traditional King Bed Room

Traditional guest room is decorated in a warm and comforting style with floor to ceiling windows offers two Double beds, work desk, seating area and private bathroom. This room features a city view. The size of the room is 32m2.

Sheraton New Orleans LocationWhat's nearby

Legend
Legend
  • Current hotel
  • Hotels nearby
  • Airports
  • Underground Railway Stations
  • Train Stations
  • Parks
  • Attractions for Tourists
  • Museums
  • Convention Centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

What's nearby

Attractions for Tourists
Popular areas
General
Shopping Areas
Amusement
  • Penny Arcade
    200 m
Museums
  • Theater District
    400 m
  • American Italian Renaissance
    400 m
  • Arts Council of New Orleans
    400 m
  • National D Day Museum
    400 m
  • Louisiana Philharmonic
    400 m
  • Junebug Productions Inc
    400 m
  • French Quarter/historic New Orleans
    400 m
  • 400 m
  • New Orleans Pharmacy Museum
    500 m
  • Musee Conti Wax Museum
    500 m
  • Historic New Orleans Collect
    500 m
  • Hermann-Grima/gallier Historic
    500 m
Parks
  • Jean Lafitte National Park
    100 m
  • Woldenberg Park
    400 m
Halls
  • Gallier Hall
    400 m
Medical care and Hospitals
  • The Spa at Windsor Court
    200 m
Casinos

Local Attractions

  • Magazine Street
    1.6km
  • Warehouse District
    1.6km
    New Orleans, LA
  • Algiers Levee
    1.6km
    Patterson Street, New Orleans
  • Faubourg Marigny
    1.6km
    New Orleans, LA
  • New Orleans African-American Museum
    1.6km
    1418 Governor Nicholls St., New Orleans

Near the hotel

  • Audubon Insectarium
    190 m
    423 Canal Street, New Orleans
  • Louisiana Music Factory
    190 m
    Decatur Street, New Orleans
  • Lafayette Square
    230 m
    St. Charles Avenue, New Orleans
  • Harrah's Casino
    410 m
    512 S. Peters, New Orleans
  • New Orleans Streetcars
    450 m
    Canal Street, New Orleans
  • Jean Lafitte National Historical Park and Preserve
    410 m
    419 Decatur Street, New Orleans
  • New Orleans Musical Legends Park
    420 m
    311 Bourbon Street, New Orleans

Restaurants Nearby

  • Commander's Palace

    72% likes this, based on 2176 reviews
    Food: American, Seafood, Cajun & Creole
    Price Range: USD 32 - USD 82

    110 m
    1403 Washington Ave

    Phone: 504 899-8221

  • Roux Bristro

    20 m
    500 Canal St

    Phone: (504) 525-2500

  • Palace Cafe

    62% likes this, based on 755 reviews
    Food: French, Seafood, Contemporary, Cajun & Creole
    Price Range: USD 32 - USD 41

    110 m
    605 Canal St

    Phone: 504-523-1661

  • Red Gravy

    71% likes this, based on 286 reviews
    Food: American, Italian
    Price Range: USD 11 - USD 26

    90 m
    125 Camp Street

    Phone: 504-561-8844

  • Huck Finn's Cafe

    64% likes this, based on 308 reviews
    Food: American, Cajun & Creole, Bar
    Price Range: USD 2 - USD 22

    90 m
    135 Decatur Street

    Phone: 5045298600

Sheraton New Orleans Reviews

Guest reviews are submitted by our customers after their stay at Sheraton New Orleans

Average guest rating

3.6
out of 5
Very good
Based on 62 reviews

Rating by category:

Location
4.6
Rooms
3.4
Service
3.1
Value
3.7
Dining
2.4

Individual guest reviews

  • Great view of the river and within walking distance to the Riverwalk is very quiet. The hotel is nice and the location was close to bourban street, the lobby has a wonderful bar/sitting area. The staff is excellent, the cleaning lady arranged only one bed in a double bed room and restaurant were pretty good and there is a starbucks downstairs.

    The prices did not seem to be bad at all, the 'service' was some of the worst I've ever experienced and bathroom was small, and also not well lighted.

    My rating for the hotel:

    • Average rating
      3.0
    • Location
      5
    • Rooms
      3
    • Service
      2
    • Value
      3
  • The location was ideal and the hotel was prepared for the masses. The staff were excellent, room was clean and the pool and hottub was great.

    Definitely not worth the price, awful service and water in shower was luke warm daily. A 5 to 10 minute wait for the elevators was not uncommon.

    My rating for the hotel:

    • Average rating
      3.4
    • Location
      4
    • Rooms
      4
    • Service
      3
    • Value
      3
  • The location was excellent and the Sheraton on Canal Street was great. Hotel common areas were beautiful and staff were efficient. The room was clean and the ice machine was just a few steps away, as well.

    Its new oleans, far many things in that city smell much worse, tv picture and voice not clear at all, breakfast is now quite stingy compared to last year.

    My rating for the hotel:

    • Average rating
      4.3
    • Location
      4
    • Rooms
      4
    • Service
      5
    • Value
      5
    • Dining
      4
  • The location was great, the hotel itself was very nice and the regular rate was well over $200. Staff were friendly and helpful, beds were comfortable. Drinks at pat o'brien's were the best.

    Very, very expensive considering the other dining options in the area, less than a 3 minute walk to Bourbon St and the bath room is old fashioned and should be renewed to modern standard. The coffee machine is broken.

    My rating for the hotel:

    • Average rating
      3.6
    • Location
      4
    • Rooms
      3
    • Service
      4
    • Value
      4
    • Dining
      3
  • Great location, very good value and staff were friendly, courteous and helpful. The rooms were nice.

    My rating for the hotel:

    • Average rating
      4.0
    • Rooms
      3
    • Service
      4
    • Value
      5
  • The view was incredible and the room was clean and well appointed, the location of the hotel was great for sightseeing, the staff were friendly and accommodating. Beds were extremely comfortable.

    My rating for the hotel:

    • Average rating
      3.8
    • Rooms
      4
    • Service
      5
    • Value
      3
  • Good location, perfect stay and the desk staff were very friendly upon check in. The bed was fine.

    The room temperature was warm.

    My rating for the hotel:

    • Average rating
      3.8
    • Rooms
      3
    • Service
      3
    • Value
      5
  • Awesome view and nice hotel. Service was very good, rooms were large.

    My rating for the hotel:

    • Average rating
      4.3
    • Rooms
      4
    • Service
      5
    • Value
      4
  • Convenient location, pleasant Stay and good lobby. The service was excellent and rooms were clean.

    My rating for the hotel:

    • Average rating
      4.2
    • Rooms
      4
    • Service
      4
    • Value
      5
  • Great location, good Stay and the management and staff were superb. The rooms were exceptionally clean.

    My rating for the hotel:

    • Average rating
      4.5
    • Location
      5
    • Rooms
      5
    • Service
      4
    • Value
      4
  • Location and the sponsorship of jazz fest is the only thing that i liked, lobby bar is a great place to get a drink after a day of walking in New Orleans. The staff could not have been more pleasant, very good water pressure in the bathroom.

    Pretty worthless hotel and rooms small. A very stingy continental breakfast by sheraton standards.

    My rating for the hotel:

    • Average rating
      4.0
    • Location
      4
    • Rooms
      4
    • Service
      4
    • Value
      4
  • Great location, hotel just OK and good price. Free wireless in the lobby, excellent service and concierge friendly. The room was clean.

    Bed was comfortable.

    My rating for the hotel:

    • Average rating
      4.4
    • Location
      5
    • Rooms
      5
    • Service
      4
    • Value
      4
  • Good location, hotel nice and excellent huge lobby. Very friendly and helpful staff, also free water. Liked the bar downstairs, facilities were clean and well maintained.

    The fitness center and pool are on the same floor as the meeting rooms was awkward.

    My rating for the hotel:

    • Average rating
      4.1
    • Location
      4
    • Rooms
      4
    • Service
      4
    • Value
      4
  • Excellent location and the room had a great view of the river, the hotel has been nicely refurbished after Katrina, the front desk was very helpful and pleasant. My bed was absolutely amazing.

    The staff were incredibly rude.

    My rating for the hotel:

    • Average rating
      4.2
    • Location
      4
    • Rooms
      5
    • Service
      3
    • Value
      5
  • Location was great and the breakfast buffet was to die for, my hotel room was clean, comfortable and nicely sized. Staff were not real helpful, the bathroom was vey clean and the water pressure and shower fine.

    Elevators confused many and food service ended too early from the bar and restaurant.

    My rating for the hotel:

    • Average rating
      4.2
    • Location
      5
    • Rooms
      4
    • Service
      4
    • Value
      5
    • Dining
      3
Show more reviews

Why book with us?

Low prices
Enjoy our best price guarantee and special offers.
Free cancellations
Usually cancellations can be made without charge close to your arrival date (check policies).
Guaranteed room
You get instant confirmation directly from the hotel's reservation database.