Sheraton New Orleans  4 stars

500 Canal Street, New Orleans, United States, 70130  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Verified Reviews:

  • Great central location - Room was nice and had plenty of space - Pool was ok - Tiny gym
  • Easy walking distance to burbon st.. riverwalk - Service was impeccable - Free showtime movie channel
  • Hotel staff was friendly - Location of this hotel is great - Parking lot is very expensive
  • Beds were great - Bathroom was a little small - Free breakfast - Internet is not free
  • Room was clean - Nice view of the french quarter - Gym was well-equipped - Short walk to bourbon street

Overview

The 4-star Sheraton New Orleans is situated in the center of New Orleans. Renovated in 2012, the world-class hotel has welcomed guests since 1982.

Rooms

The hotel offers 1110 rooms. All of them feature satellite TV, air conditioning and floor to ceiling windows. Some rooms offer wonderful views over the the Mississippi River. They provide bathrooms with a hairdryer, a shower.

Eat

The bar serves cocktails as well light meals, snacks.

The hotel offers a buffet breakfast at the price of USD 18.95 per person per night. 

Work

A tour desk, a safe deposit box and internet access, a conference room are located on-site.

Relax

Leisure facilities feature a courtyard, a casino and an outdoor swimming pool. The hotel’s fitness center has a gym, fitness classes.

Internet

Wireless internet is available in public areas and is free of charge

Wireless internet is available in the hotel rooms and the rate is USD 5.95 per hour

Wireless internet is available in the hotel rooms and the rate is USD 12.95 per day

Guest Parking

Private hotel parking is possible on site (reservation might be needed) and the rate is USD 38 per day.

Year renovated   2012.  Number of floors   49.  Number of rooms   1110.

Location

Set in modern New Orleans, minutes away from Royal Street, Algiers Levee and Magazine Street. Just 2km from the center of New Orleans known for Louisiana Music Factory, French Quarter and The National WWII Museum.

The hotel offers superb location close to a river.

Getting around.

Fast access to Lakefront airport within 15km is provided.

Distance to:

  • City Center - 1.5km
  • Airport: Lakefront - 10.8km, NAS/Alvin Callendar - 14.5km
Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

General information

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Policies

Check-In

from  3 pm

Check-Out

until  12 pm

Children and extra beds
  • All children under the age of 17 may stay free of charge when using existing bedding. 
  • Older children/adults may stay at the price of USD 30 per night/person for extra beds. 
  • All children under the age of 4 may stay for free. 
  • Maximum capacity of extra beds in a room is 1. 
Pets

Pets are allowed on request

Facilities

General
  • Parking (fee required)
  • Pets allowed
  • Currency exchange
  • Elevator
  • 24-Hour Front Desk
  • Concierge desk
  • Bus parking
  • ATM/Cash machine
  • Tour desk
  • Luggage storage
Services
  • Laundry
  • Shops/Commercial Services
  • Butler service
Dining facilities
  • Bar
  • Restaurant
  • In-room breakfast
  • Bar/Lounge
Business facilities
  • Wi-Fi Internet
  • Business center
Meeting facilities
  • Conference facilities
  • Meeting room
  • Meeting/banquet facilities
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Swimming pool
  • Sauna
  • Jacuzzi
  • Exercise gym
  • Fitness center
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • In-room safe
  • Hair dryer

Do you manage this property? Add your hotel to drive more sales or use badges to increase conversion rate at your website.

Club Level King Bed Room
Check Prices
Sheraton New Orleans Club Level King Bed Room Traditional King Bed Room
Sheraton New Orleans Club Level King Bed Room Traditional King Bed Room
Sheraton New Orleans Club Level King Bed Room Traditional King Bed Room
Bed type: King Size Bed or Double Beds

Traditional guest room is decorated in a warm and comforting style with floor to ceiling windows offers a King size bed, work desk, seating area and private bathroom. This room offers an exclusive access to the Club Lounge. This room features spectacular views. The size of the room is 32m2.

Room facilities
    Deluxe 2 Double Beds Room
    Check Prices
    Sheraton New Orleans Deluxe 2 Double Beds Room Traditional King Bed Room
    Bed type: Quad or King Or Twin Beds

    Traditional guest room is decorated in a warm and comforting style with floor to ceiling windows offers two Double beds, work desk, seating area and private bathroom. This room features a spectacular Mississippi River view. The size of the room is 32m2.

    Room facilities
      Accessible King Bed Room
      Check Prices
      Sheraton New Orleans Accessible King Bed Room Traditional King Bed Room
      Sheraton New Orleans Accessible King Bed Room Traditional King Bed Room
      Sheraton New Orleans Accessible King Bed Room Traditional King Bed Room
      Bed type: Double Bed or King Or Twin Beds or King Size Bed

      Traditional guest room is decorated in a warm and comforting style with floor to ceiling windows offers a King size bed, work desk, seating area and private bathroom. This room features a city view. This room is accessible for people with disabilities. The size of the room is 32m2.

      Room facilities
        Accessible 2 Double Beds Room
        Check Prices
        Sheraton New Orleans Accessible 2 Double Beds Room Traditional King Bed Room
        Bed type: Double Bed or King Or Twin Beds or King Size Bed

        Traditional guest room is decorated in a warm and comforting style with floor to ceiling windows offers two Double beds, work desk, seating area and private bathroom. This room features a city view. This room is accessible for people with disabilities. The size of the room is 32m2.

        Room facilities
          Traditional King Bed Room
          Check Prices
          Sheraton New Orleans Traditional King Bed Room
          Sheraton New Orleans Traditional King Bed Room
          Sheraton New Orleans Traditional King Bed Room
          Bed type: Double Bed or King Or Twin Beds or King Size Bed

          Traditional guest room is decorated in a warm and comforting style with floor to ceiling windows offers a King size bed, work desk, seating area and private bathroom. This room features a city view. The size of the room is 32m2.

          Room facilities
            Deluxe King Bed Room
            Check Prices
            Sheraton New Orleans Deluxe King Bed Room Traditional King Bed Room
            Sheraton New Orleans Deluxe King Bed Room Traditional King Bed Room
            Sheraton New Orleans Deluxe King Bed Room Traditional King Bed Room
            Bed type: Quad or King Or Twin Beds

            Traditional guest room is decorated in a warm and comforting style with floor to ceiling windows offers a King size bed, work desk, seating area and private bathroom. This room features spectacular Mississippi River views. The size of the room is 32m2.

            Room facilities
              Club Level 2 Double Beds Room
              Check Prices
              Sheraton New Orleans Club Level 2 Double Beds Room Traditional King Bed Room
              Bed type: King Size Bed or Double Beds

              Traditional guest room is decorated in a warm and comforting style with floor to ceiling windows offers two Double beds, work desk, seating area and private bathroom. This room offers an exclusive access to the Club Lounge. This room features spectacular views. The size of the room is 32m2.

              Room facilities
                Executive Suite
                Check Prices
                Sheraton New Orleans Executive Suite Deluxe King Bed Room
                Sheraton New Orleans Executive Suite Deluxe King Bed Room
                Sheraton New Orleans Executive Suite Traditional King Bed Room

                Spacious suite is decorated in a warm and comforting style with floor to ceiling windows offers a bedroom with a King size bed, living area with a sofa bed, work desk, wet bar and private bathroom. This room features spectacular Mississippi River views. The size of the room is 38m2.

                Traditional 2 Double Beds Room
                Check Prices
                Sheraton New Orleans Traditional 2 Double Beds Room Traditional King Bed Room
                Bed type: Double Bed or King Or Twin Beds or King Size Bed

                Traditional guest room is decorated in a warm and comforting style with floor to ceiling windows offers two Double beds, work desk, seating area and private bathroom. This room features a city view. The size of the room is 32m2.

                Room facilities

                  Sheraton New Orleans LocationWhat's nearby

                  Legend
                  Legend
                  • Current hotel
                  • Hotels nearby
                  • Airports
                  • Underground station
                  • Train Stations
                  • Parks
                  • Attractions for Tourists
                  • Museums
                  • Convention Centers
                  • Stadiums
                  • Food and meals
                  • General

                  Hover above the icons to see hotel photo and details.

                  Click the hotel to go to the main hotel page.

                  What's nearby

                  Attractions for Tourists
                  Popular areas
                  General
                  Shopping Areas
                  • Riverwalk Marketplace
                    600 m
                  Amusement
                  • Penny Arcade
                    200 m
                  Museums
                  • American Italian Renaissance
                    400 m
                  • Theater District
                    400 m
                  • French Quarter/historic New Orleans
                    400 m
                  • Louisiana Philharmonic
                    400 m
                  • Junebug Productions Inc
                    400 m
                  • 400 m
                  • Arts Council of New Orleans
                    400 m
                  • National D Day Museum
                    400 m
                  • Musee Conti Wax Museum
                    500 m
                  • New Orleans Pharmacy Museum
                    500 m
                  • Historic New Orleans Collect
                    500 m
                  • Hermann-Grima/gallier Historic
                    500 m
                  Parks
                  Halls
                  • Gallier Hall
                    400 m
                  Medical care and Hospitals
                  Casinos

                  Local Attractions

                  • Magazine Street
                    1.6km
                  • Warehouse District
                    1.6km
                    New Orleans, LA
                  • Algiers Levee
                    1.6km
                    Patterson Street, New Orleans
                  • Faubourg Marigny
                    1.6km
                    New Orleans, LA
                  • New Orleans African-American Museum
                    1.6km
                    1418 Governor Nicholls St., New Orleans

                  Near the hotel

                  • Audubon Insectarium
                    190 m
                    423 Canal Street, New Orleans
                  • Louisiana Music Factory
                    190 m
                    Decatur Street, New Orleans
                  • Lafayette Square
                    230 m
                    St. Charles Avenue, New Orleans
                  • Harrah's Casino
                    410 m
                    512 S. Peters, New Orleans
                  • New Orleans Streetcars
                    450 m
                    Canal Street, New Orleans
                  • Jean Lafitte National Historical Park and Preserve
                    410 m
                    419 Decatur Street, New Orleans
                  • New Orleans Musical Legends Park
                    420 m
                    311 Bourbon Street, New Orleans

                  Restaurants Nearby

                  • Commander's Palace

                    72% likes this, based on 2176 reviews
                    Food: American, Seafood, Cajun & Creole
                    Price Range: USD 32 - USD 82

                    110 m
                    1403 Washington Ave

                    Phone: 504 899-8221

                  • Roux Bristro

                    20 m
                    500 Canal St

                    Phone: (504) 525-2500

                  • Palace Cafe

                    62% likes this, based on 755 reviews
                    Food: French, Seafood, Contemporary, Cajun & Creole
                    Price Range: USD 32 - USD 41

                    110 m
                    605 Canal St

                    Phone: 504-523-1661

                  • Red Gravy

                    71% likes this, based on 286 reviews
                    Food: American, Italian
                    Price Range: USD 11 - USD 26

                    90 m
                    125 Camp Street

                    Phone: 504-561-8844

                  • Huck Finn's Cafe

                    64% likes this, based on 308 reviews
                    Food: American, Cajun & Creole, Bar
                    Price Range: USD 2 - USD 22

                    90 m
                    135 Decatur Street

                    Phone: 5045298600

                  Sheraton New Orleans Reviews

                  Guest reviews are submitted by our customers after their stay at Sheraton New Orleans

                  Average guest rating

                  7.4
                  out of 10
                  Very good
                  Based on 62 reviews

                  Rating by category:

                  Value
                  7.4
                  Dining
                  4.7
                  Location
                  9.1
                  Rooms
                  6.8
                  Service
                  6.3

                  Individual guest reviews

                  • Great view of the river and within walking distance to the Riverwalk is very quiet. The hotel is nice and the location was close to bourban street, the lobby has a wonderful bar/sitting area. The staff is excellent, the cleaning lady arranged only one bed in a double bed room and restaurant were pretty good and there is a starbucks downstairs.

                    The prices did not seem to be bad at all, the 'service' was some of the worst I've ever experienced and bathroom was small, and also not well lighted.

                    My rating for the hotel:

                    • Average rating
                      5.8
                    • Location
                      9
                    • Rooms
                      5
                    • Service
                      4
                    • Value
                      5
                  • The location was ideal and the hotel was prepared for the masses. The staff were excellent, room was clean and the pool and hottub was great.

                    Definitely not worth the price, awful service and water in shower was luke warm daily. A 5 to 10 minute wait for the elevators was not uncommon.

                    My rating for the hotel:

                    • Average rating
                      6.8
                    • Location
                      8
                    • Rooms
                      7
                    • Service
                      6
                    • Value
                      6
                  • The location was excellent and the Sheraton on Canal Street was great. Hotel common areas were beautiful and staff were efficient. The room was clean and the ice machine was just a few steps away, as well.

                    Its new oleans, far many things in that city smell much worse, tv picture and voice not clear at all, breakfast is now quite stingy compared to last year.

                    My rating for the hotel:

                    • Average rating
                      8.6
                    • Location
                      8
                    • Rooms
                      8
                    • Service
                      9
                    • Value
                      10
                    • Dining
                      8
                  • The location was great, the hotel itself was very nice and the regular rate was well over $200. Staff were friendly and helpful, beds were comfortable. Drinks at pat o'brien's were the best.

                    Very, very expensive considering the other dining options in the area, less than a 3 minute walk to Bourbon St and the bath room is old fashioned and should be renewed to modern standard. The coffee machine is broken.

                    My rating for the hotel:

                    • Average rating
                      7.0
                    • Location
                      8
                    • Rooms
                      6
                    • Service
                      8
                    • Value
                      7
                    • Dining
                      6
                  • Great location, very good value and staff were friendly, courteous and helpful. The rooms were nice.

                    My rating for the hotel:

                    • Average rating
                      8.0
                    • Rooms
                      6
                    • Service
                      8
                    • Value
                      10
                  • The view was incredible and the room was clean and well appointed, the location of the hotel was great for sightseeing, the staff were friendly and accommodating. Beds were extremely comfortable.

                    My rating for the hotel:

                    • Average rating
                      7.6
                    • Rooms
                      7
                    • Service
                      10
                    • Value
                      6
                  • Good location, perfect stay and the desk staff were very friendly upon check in. The bed was fine.

                    The room temperature was warm.

                    My rating for the hotel:

                    • Average rating
                      7.6
                    • Rooms
                      7
                    • Service
                      6
                    • Value
                      10
                  • Awesome view and nice hotel. Service was very good, rooms were large.

                    My rating for the hotel:

                    • Average rating
                      8.6
                    • Rooms
                      8
                    • Service
                      10
                    • Value
                      8
                  • Convenient location, pleasant Stay and good lobby. The service was excellent and rooms were clean.

                    My rating for the hotel:

                    • Average rating
                      8.4
                    • Rooms
                      8
                    • Service
                      8
                    • Value
                      9
                  • Great location, good Stay and the management and staff were superb. The rooms were exceptionally clean.

                    My rating for the hotel:

                    • Average rating
                      9.0
                    • Location
                      10
                    • Rooms
                      10
                    • Service
                      8
                    • Value
                      8
                  • Location and the sponsorship of jazz fest is the only thing that i liked, lobby bar is a great place to get a drink after a day of walking in New Orleans. The staff could not have been more pleasant, very good water pressure in the bathroom.

                    Pretty worthless hotel and rooms small. A very stingy continental breakfast by sheraton standards.

                    My rating for the hotel:

                    • Average rating
                      7.8
                    • Location
                      7
                    • Rooms
                      8
                    • Service
                      8
                    • Value
                      8
                  • Great location, hotel just OK and good price. Free wireless in the lobby, excellent service and concierge friendly. The room was clean.

                    Bed was comfortable.

                    My rating for the hotel:

                    • Average rating
                      8.8
                    • Location
                      10
                    • Rooms
                      9
                    • Service
                      8
                    • Value
                      8
                  • Good location, hotel nice and excellent huge lobby. Very friendly and helpful staff, also free water. Liked the bar downstairs, facilities were clean and well maintained.

                    The fitness center and pool are on the same floor as the meeting rooms was awkward.

                    My rating for the hotel:

                    • Average rating
                      8.2
                    • Location
                      9
                    • Rooms
                      8
                    • Service
                      7
                    • Value
                      9
                  • Excellent location and the room had a great view of the river, the hotel has been nicely refurbished after Katrina, the front desk was very helpful and pleasant. My bed was absolutely amazing.

                    The staff were incredibly rude.

                    My rating for the hotel:

                    • Average rating
                      8.6
                    • Location
                      8
                    • Rooms
                      10
                    • Service
                      6
                    • Value
                      10
                  • Location was great and the breakfast buffet was to die for, my hotel room was clean, comfortable and nicely sized. Staff were not real helpful, the bathroom was vey clean and the water pressure and shower fine.

                    Elevators confused many and food service ended too early from the bar and restaurant.

                    My rating for the hotel:

                    • Average rating
                      8.2
                    • Location
                      9
                    • Rooms
                      8
                    • Service
                      8
                    • Value
                      10
                    • Dining
                      6
                  Show more reviews
                  Show big map »

                  Why book with us?

                  Low prices
                  Enjoy our best price guarantee and special offers.
                  Free cancellations
                  Usually cancellations can be made without charge close to your arrival date (check policies).
                  Guaranteed room
                  You get instant confirmation directly from the hotel's reservation database.