Sheraton Maria Isabel Hotel - Mexico City  5 stars

Paseo De La Reforma 325, Mexico City, Mexico, 06500  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Editorial review:

This two-tower hotel is next to the US embassy and overlooks the Independence monument. It has been frequented by politicians, businesspeople, and journalists for over 30 years. Amenities include a rooftop pool, fitness center, two lighted tennis courts, nightly mariachi performances, and a Starbucks.

Verified Reviews:

  • Exceptional value - Bar has live music - No free wifi in rooms
  • Quick service - Complimentary bottled water - Helpful staff
  • Clean room - Decor was tasteful - Parking costed about $10 per day
  • Bed was comfortable - Good range of english language channels
  • Beautiful view of reforma - Close to the historic center - No hot water

Overview

This four-star property is situated near the city centre and is close to the National Anthropology and History Museum and Chapultepec Sports Center.

Renovated in 2006, the property perfectly combines elegant style with the latest technology.

All 755 rooms come with double phone line with data port, safes, mini-bars, hair dryers, and clock radios.

Dining facilities include award-winning Ristorante Amici with Italian cuisine, Manhattan Deli with New York deli-style fare and two bars with snacks and drinks.

Business amenities include 29 spacious meeting rooms, with capacities ranging from 10 to 1,500 people.

Recreational amenities include a sauna, steam baths and special spa treatments.

Year renovated   2006.  Number of floors   22.  Number of rooms   755.

City Center Mexico City - 1.4 mi
Airports Benito Juarez International (MEX) - 8.8 mi, Licenciado Adolfo Lopez Mateos International (TLC) - 24.2 mi
Underground stations Auditorio - 1.0 mi, Polanco - 1.2 mi
Restaurants Bistro Moustaches (cuisine: French) - 400 ft, Un lugar de la Mancha (cuisine: International) - 500 ft

Rooms

The non-smoking rooms and rooms accessible to people with disabilities are available.

The stylish property offers Guests Rooms, Suites and Penthouse Suites.

Guestrooms have satellite television with premium TV channels and pay movies.

Business-friendly amenities include multi-line phones, desks, and direct-dial phones.

One child under 18 years stays free of charge when using existing beds.

Maximum capacity of extra beds/baby cots in a room is one.

Dining options

The hotel offers a buffet breakfast at the price of USD 18 per person per night.

Ristorante Amici serves Italian cuisine (is closed on Sundays).

Manhattan Deli offers New York deli-style fare and cocktail service. Open from early morning to late evening.

Jorongo Bar offers Mexican specialty drinks and snacks. Live mariachi entertainment.

Starbucks serves coffee drinks, pastries, and snacks.

Room service is available 24 hours per day.

The hotel offers a buffet breakfast at the price of USD 18 per person per night. 

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Facilities

General
  • Parking
  • Safe deposit box
  • Car rental
  • Currency exchange
  • Pets allowed
  • Elevator
  • Concierge desk
  • 24-Hour Front Desk
  • Front desk
  • Newspapers/magazines
  • Hairdresser
  • Tour desk
Internet

Wireless internet is available in the hotel rooms and the rate is USD 15 per day

Wireless internet is available in public areas and is free of charge.

Guest Parking

Private hotel parking is possible on site and the rate is USD 15 per day.

No parking available.

Services
  • Maid Service
  • Shops/commercial Services
  • Valet parking
  • Laundry
Dining facilities
  • Bar/lounge
  • Restaurant
Business facilities
  • Wi-Fi Internet
  • Business center
Meeting facilities
  • Meeting room
  • Conference facilities
Children's facilities
  • Child care
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Outdoor pool
  • Sauna
  • Fitness center
  • Exercise gym
  • Tennis
  • Steam bath
  • Tennis court
  • Shiatsu massage
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • Ironing facilities
  • Mini bar
  • Dressing area
Living Area
  • Sitting area
Bathroom
  • Hair dryer
Media
  • Cable TV
  • LCD TV
  • AM/FM alarm clock
  • Internet access
  • CD player

Policies

Check-In

from  1 am

Check-Out

until  1 am

Children and extra beds
  • Maximum capacity of extra beds in a room is 1. 
Pets

Pets are allowed on request.

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The non-smoking rooms and rooms accessible to people with disabilities are available.

The stylish property offers Guests Rooms, Suites and Penthouse Suites.

Guestrooms have satellite television with premium TV channels and pay movies.

Business-friendly amenities include multi-line phones, desks, and direct-dial phones.

One child under 18 years stays free of charge when using existing beds.

Maximum capacity of extra beds/baby cots in a room is one.

Towers Level Deluxe Suite
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Sheraton Maria Isabel Towers Level Deluxe Suite

Spacious room offers a sleeping area and a cozy sitting area. Bathroom has all modern amenities. The room offers access to the luxurious Executive Club Lounge.

Corner Suite
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Sheraton Maria Isabel Corner Suite Corner suite

Luxurious room has a bedroom and a small living room with a sofa, armchairs and table. The bathroom has all modern amenities.

Towers Junior Suite
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Sheraton Maria Isabel Towers Junior Suite Towers junior suite

Spacious room offers a sleeping area and a cozy sitting area. Bathroom has all modern amenities. The room offers access to the luxurious Executive Club Lounge.

Penthouse Suite
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Sheraton Maria Isabel Penthouse Suite Penthouse suite

Luxurious room has a private terrace, a bedroom and a living room with a sofa, armchairs and table. The bathroom has all modern amenities. The room offers access to the luxurious Executive Club Lounge.

Towers Сorner Suite
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Sheraton Maria Isabel Towers Сorner Suite Towers corner suite

Luxurious room has a bedroom and a small living room with a sofa, armchairs and table. The bathroom has all modern amenities. The room offers access to the luxurious Executive Club Lounge.

Classic Room
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Sheraton Maria Isabel Classic Room
Sheraton Maria Isabel Classic Room
Sheraton Maria Isabel Classic Room
Sheraton Maria Isabel Classic Room
Sheraton Maria Isabel Classic Room
Bed type: Double Bed
Size: 360 sq. feet

Comfortable room has a practical work desk and a contemporary bathroom.

Room facilities
    Business Deluxe
    Check Prices
    Sheraton Maria Isabel Business Deluxe
    Sheraton Maria Isabel Business Deluxe
    Sheraton Maria Isabel Business Deluxe
    Sheraton Maria Isabel Business Deluxe
    Bed type: Double Bed
    Size: 325 sq. feet

    Comfortable room has a practical work desk and a contemporary bathroom.

    Room facilities
      Towers
      Check Prices
      Sheraton Maria Isabel Towers
      Sheraton Maria Isabel Towers
      Sheraton Maria Isabel Towers
      Sheraton Maria Isabel Towers
      Sheraton Maria Isabel Towers
      Bed type: Double Bed
      Size: 360 sq. feet

      Comfortable room has a practical work desk and a contemporary bathroom.

      Room facilities

        Sheraton Maria Isabel LocationWhat's nearby

        Legend
        Legend
        • Current hotel
        • Hotels nearby
        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

        Hover above the icons to see hotel photo and details.

        Click the hotel to go to the main hotel page.

        What's nearby

        Tourist attractions
        • Castillo de Chapultepec
          1.4 mi
        • Chapultepec Sports Center
          1.6 mi
        • Chapultepec Castle
          1.6 mi
        • Torre Mayor
          2.0 mi
        Popular areas
        Places of interest
        • Column of the Independence
          2.5 mi
        Convention centers
        • Banamex Center
          1.5 mi
        • Banamex Center
          1.5 mi
        Monuments and Landmarks
        Museums
        • National Atropology and History Museum
          1.3 mi
        • Musée Anthropologique Mexico
          1.4 mi
        • Museum of Modern Art.
          1.7 mi
        Parks
        • Chapultepec Forest
          1.1 mi
        Universities, Institutes
        Theaters
        • National Auditorium
          4000 ft
        Underground stations
        • Auditorio
          5000 ft
        • 1.1 mi
        • Constituyentes
          1.4 mi
        • 1.6 mi
        • Juanacatlán
          1.8 mi
        • Observatorio
          1.9 mi
        • Chapultepec
          2.0 mi
        • Tacubaya
          2.0 mi
        • Patriotismo
          2.2 mi
        • Panteones
          2.2 mi
        • 2.3 mi
        • Tacuba
          2.5 mi
        • Popotla
          2.7 mi
        • Cuitláhuac
          2.7 mi
        • Colegio Militar
          2.7 mi

        Local Attractions

        • National Museum of Anthropology (Museo Nacional de Antropologia)
          1.4 mi
          Avenida Paseo de la Reforma, Mexico City
        • La Feria de Chapultepec
          1.3 mi
          Circuito Bosque de Chapultepec, Mexico City
        • Museo Casa Luis Barragan
          1.4 mi
          General Francisco Ramirez, 14, Mexico City
        • Museo Rufino Tamayo
          1.6 mi
          Paseo de la Reforma y Gandhi s/n Bosque de Chapultepec I, Mexico City
        • Papalote Museo del Nino
          1.6 mi
          Avenida Constituyentes, 268, Mexico City

        Near the hotel

        • Polanco
          3900 ft
          Mexico CityMexico
        • Auditorio Nacional
          4300 ft
          Bosque de Chapultepec, Mexico City
        • Parque Zoologico de Chapultepec
          4500 ft
          Paseo de la Reforma s/n., Mexico City

        Restaurants Nearby

        • Bistro Moustaches

          81% likes this, based on 38 reviews
          Cuisine: French

          400 ft
          Prado Norte 125
        • Un lugar de la Mancha

          63% likes this, based on 30 reviews
          Cuisine: International

          500 ft
          Prado Norte 205
        • Los Churros del VAlle

          72% likes this, based on 14 reviews
          Cuisine: Mexican
          Price Range: USD 12 - USD 17

          1000 ft
          Av Prado Norte 341 C

          Phone: 52571092

        • Restaurante Decrab

          71% likes this, based on 63 reviews

          1100 ft
          Prado Norte 395, esquina Monte Altai

          Phone: 0052 2623 2702

        • Barrio Norte

          65% likes this, based on 20 reviews
          Cuisine: Italian, Steakhouse, International, Fusion

          1200 ft
          Prado Norte 340

          Phone: 55200535

        Getting there.

        Benito Juarez International Airport is in 14.1km.

        • Head southwest on Quetzalcoatl. Continue onto Cap. Piloto Aviador Carlos León. Slight left onto Puerto México. Slight right to stay on Puerto México. Take the ramp to Cto Interior (Blvd. Puerto Aéreo). Continue straight onto Cto Interior (Blvd. Puerto Aéreo). Take the ramp on the left onto Blvrd Puerto Aéreo. Continue onto Avenue Jesus Galindo y Villa. Continue onto Viaducto (Río de La Piedad). Continue onto Viaducto Río de La Piedad (Miguel Alemán). Continue onto Viaducto Pdte Miguel Alemán. Take the Periferico Norte exit toward Queretaro. Merge onto Anillo Periférico (Boulevard. Adolfo López Mateos). Continue onto Periférico Boulevard Manuel Ávila Camacho. Keep right at the fork, follow signs for Mexico 15D/Morelia/Guadalajara and merge onto Paseo de La Reforma. Make a U-turn. The hotel will be on the right.

        Sheraton Maria Isabel Reviews

        Guest reviews are submitted by our customers after their stay at Sheraton Maria Isabel

        Average guest rating

        7.2
        out of 10
        Very good
        Based on 54 reviews

        Rating by category:

        Location
        8.7
        Rooms
        7.1
        Service
        6.7
        Value
        6.9
        Dining
        8.6

        Individual guest reviews

        • Single

          The staff was terrific! They had helpful ideas for every request. I have stayed at two other luxury hotels in Mexico City and had uniformly rude experiences from totally aloof staff. The Sheraton showed me that luxury in Mexico City does not equate with rudeness. My wife and I will definitely stay here when we come to Mexico City.

          Room doors are not as soundproof as they might be but only an occasional issue when late arriving airline flight crews aren't as quiet as they might be.

          • Average rating
            10.0
        • Single

          Unbelievable service in every aspect. I also received an unsolicited triple upgrade and Butler Service for my stay. Everyone of the hotel staff went above and beyond to make me feel welcome. Simply loved it.

          • Average rating
            10.0
        • Couple

          Breakfast was great! Best one in town, I love the attention of the staff, I would recommend to anyone to stay in this hotel, it was good for a small vacation.

          the carpet had some stains, and the charges for the use of laundry was crazy, more than the USA. they charges us $216.00 for 4 jean, 4 shirts couple of underware. crazy... I have never pay that much in my life.

          • Average rating
            9.2
        • Older travelers

          Beautiful hotel with tons of fresh flowers everywhere and marbled floors. Staff extremely polite and knowledgeable. Great lovation

          Internet in room is $16/day.

          • Average rating
            10.0
        • Single

          They charged me the two nights i stayed in advanced. The restaurant they recomended me wasn't good. Te painting of the lavatory and bathtub wasn't in good conditions

          • Average rating
            6.2
        • Group of friends

          Location

          Service very slow,room and bathroom not clean

          • Average rating
            5.0
        • Group of friends

          Excellent location on the main avenue. Refreshing pool on the 19th floor.

          Staff was adding tips on our bill after we signed it.

          • Average rating
            6.6
        • Single

          location was perfect, also the facilities in the hotel.

          the rooms need renovation, it was definitely not up to 5 star hotel standards, my mini bar was completely empty.

          • Average rating
            7.0
        • Family with children

          The staff were gracious and helpful, room was spacious and clean

          The pool closed too early,7pm. The air conditioning was poor, the refrigerator was tepid, not even cool, and wasn't fixed as I requested, ditto the air conditioning.

          • Average rating
            7.0
        • Older travelers

          I like the hospitality of all the hotel staffs.

          Only one problem we had was the lift. Two of three lifts were not in function because of the maintenance.

          • Average rating
            10.0
        • Single

          Great location. Good rooms. Great breakfast. Very good value for money.

          Decor is a bit dated and tired, like a lot of older Sheratons are, but really not bad.

          • Average rating
            7.8
        • Single

          Sushi bar

          Spa closed in the weekend to early

          • Average rating
            8.8
        • Single

          Friendly and helpful staff

          Room needs an up to date: floor and curtains not in very good shape.

          • Average rating
            7.8
        • Group of friends

          Good location! Friendly reception, 30 minutes free Internet in lobby. Skype works, with minor voice quality issue

          Very old and wearied interior. Smells like old. Possibly 20 years ago it was great and modern ... Had no any water at 6am. After some hour got brown water (rust) coming, but did not manage to take shower because in a hour it was still brown.

          • Average rating
            7.4
        • Group of friends

          the staff were very nice and the room was pretty clean and comfortable.

          my friend and i got a really bad stomach pain from the breakfast we ate there and spent two days in the bathroom....

          • Average rating
            7.8
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        Why book with us?

        Low prices
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        Free cancellations
        Usually cancellations can be made free of charge close to your arrival date (check policies).
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        Hotel Awards 2014

        MexicanHOTEL AWARDSRecommendedMexico CitySheraton Maria Isabel

        According to guest reviews, the hotel has been rated asBest Family Hotels in Mexico

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