Sheraton Maria Isabel Hotel - Mexico City  5 stars

Paseo De La Reforma 325, Mexico City, Mexico, 06500  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Editorial review:

This two-tower hotel is next to the US embassy and overlooks the Independence monument. It has been frequented by politicians, businesspeople, and journalists for over 30 years. Amenities include a rooftop pool, fitness center, two lighted tennis courts, nightly mariachi performances, and a Starbucks.

Verified Reviews:

  • Exceptional value - Bar has live music - No free wifi in rooms
  • Quick service - Complimentary bottled water - Helpful staff
  • Clean room - Decor was tasteful - Parking costed about $10 per day
  • Bed was comfortable - Good range of english language channels
  • Beautiful view of reforma - Close to the historic center - No hot water
 Paid Wi-Fi

Paid Wi-Fi in rooms

 Parking
 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Indoor swimming pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

 Spa and relaxation

Health club

Steam bath

Overview

This four-star property is situated near the city centre and is close to the National Anthropology and History Museum and Chapultepec Sports Center.

Renovated in 2006, the property perfectly combines elegant style with the latest technology.

All 755 rooms come with double phone line with data port, safes, mini-bars, hair dryers, and clock radios.

Dining facilities include award-winning Ristorante Amici with Italian cuisine, Manhattan Deli with New York deli-style fare and two bars with snacks and drinks.

Business amenities include 29 spacious meeting rooms, with capacities ranging from 10 to 1,500 people.

Recreational amenities include a sauna, steam baths and special spa treatments.

Year renovated   2006.  Number of floors   22.  Number of rooms   755.

City Center Mexico City - 2.1 mi
Airports Benito Juarez International (MEX) - 6.3 mi, Licenciado Adolfo Lopez Mateos International (TLC) - 26.8 mi
Underground stations Insurgentes - 2300 ft, Sevilla - 2700 ft
Restaurants Manhattan Deli - 200 ft, Les Moustaches (cuisine: French, International) - 800 ft

Rooms

The non-smoking rooms and rooms accessible to people with disabilities are available.

The stylish property offers Guests Rooms, Suites and Penthouse Suites.

Guestrooms have satellite television with premium TV channels and pay movies.

Business-friendly amenities include multi-line phones, desks, and direct-dial phones.

One child under 18 years stays free of charge when using existing beds.

Maximum capacity of extra beds/baby cots in a room is one.

Dining options

The hotel offers a buffet breakfast at the price of USD 18 per person per night.

Ristorante Amici serves Italian cuisine (is closed on Sundays).

Manhattan Deli offers New York deli-style fare and cocktail service. Open from early morning to late evening.

Jorongo Bar offers Mexican specialty drinks and snacks. Live mariachi entertainment.

Starbucks serves coffee drinks, pastries, and snacks.

Room service is available 24 hours per day.

The hotel offers a buffet breakfast at the price of USD 18 per person per night. 

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Facilities

General
  • Free Wi-Fi in public areas
  • On-site parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Executive/Club floor
  • Lobby
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Elevator
  • Rooms/Facilities for disabled
Internet

Wireless internet is available in the hotel rooms at USD 15 per day.

Wireless internet is available in public areas for free.

Guest Parking

private hotel parking is possible on site and the rate is USD 15 per day.

No parking available.

Activities
  • Water Sports
  • Tennis
Services
  • Paid valet parking
  • Room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Laundry
  • Wedding services
  • Shops/Commercial services
  • Tours/Ticket assistance
Dining facilities
  • Paid breakfast
  • Breakfast room
  • Restaurant buffet
  • Bar/Lounge
Meeting facilities
  • Business center
  • Meeting room
  • Meeting/Banquet facilities
Children's facilities
  • Cribs available
  • Babysitting/Child services
Leisure facilities
  • Seasonal indoor pool
  • Outdoor swimming pool
  • Tennis court
  • Golf course
  • Fitness center
  • Health club
  • Spa lounge
  • Steam bath
  • Shiatsu massage
  • Library
Room facilities
  • Paid Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • Paid in-room safe
  • Mini-Bar
  • Sitting area
  • Dressing area
  • Balcony
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk
Bathroom
  • Bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer
Kitchen facilities
  • Refrigerator
Bedroom
  • Premium bedding
Media
  • Paid movies/Video
  • Cable/Satellite television
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Policies

Check-In

from  1 am

Check-Out

until  1 am

Children and extra beds
  • Maximum capacity of extra beds in a room is 1. 
Pets

Pets are allowed on request.

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The non-smoking rooms and rooms accessible to people with disabilities are available.

The stylish property offers Guests Rooms, Suites and Penthouse Suites.

Guestrooms have satellite television with premium TV channels and pay movies.

Business-friendly amenities include multi-line phones, desks, and direct-dial phones.

One child under 18 years stays free of charge when using existing beds.

Maximum capacity of extra beds/baby cots in a room is one.

Towers Level Deluxe Suite
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Sheraton Maria Isabel Towers Level Deluxe Suite

Spacious room offers a sleeping area and a cozy sitting area. Bathroom has all modern amenities. The room offers access to the luxurious Executive Club Lounge.

Corner Suite
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Sheraton Maria Isabel Corner Suite Corner suite

Luxurious room has a bedroom and a small living room with a sofa, armchairs and table. The bathroom has all modern amenities.

Towers Junior Suite
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Sheraton Maria Isabel Towers Junior Suite Towers junior suite

Spacious room offers a sleeping area and a cozy sitting area. Bathroom has all modern amenities. The room offers access to the luxurious Executive Club Lounge.

Penthouse Suite
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Sheraton Maria Isabel Penthouse Suite Penthouse suite

Luxurious room has a private terrace, a bedroom and a living room with a sofa, armchairs and table. The bathroom has all modern amenities. The room offers access to the luxurious Executive Club Lounge.

Towers Сorner Suite
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Sheraton Maria Isabel Towers Сorner Suite Towers corner suite

Luxurious room has a bedroom and a small living room with a sofa, armchairs and table. The bathroom has all modern amenities. The room offers access to the luxurious Executive Club Lounge.

Classic Room
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Sheraton Maria Isabel Classic Room
Sheraton Maria Isabel Classic Room
Sheraton Maria Isabel Classic Room
Sheraton Maria Isabel Classic Room
Sheraton Maria Isabel Classic Room
Bed type: Double Bed
Size: 360 sq. feet

Comfortable room has a practical work desk and a contemporary bathroom.

Room facilities
    Business Deluxe
    Check Prices
    Sheraton Maria Isabel Business Deluxe
    Sheraton Maria Isabel Business Deluxe
    Sheraton Maria Isabel Business Deluxe
    Sheraton Maria Isabel Business Deluxe
    Bed type: Double Bed
    Size: 325 sq. feet

    Comfortable room has a practical work desk and a contemporary bathroom.

    Room facilities
      Towers
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      Sheraton Maria Isabel Towers
      Sheraton Maria Isabel Towers
      Sheraton Maria Isabel Towers
      Sheraton Maria Isabel Towers
      Sheraton Maria Isabel Towers
      Bed type: Double Bed
      Size: 360 sq. feet

      Comfortable room has a practical work desk and a contemporary bathroom.

      Room facilities

        Sheraton Maria Isabel LocationWhat's nearby

        Legend
        Legend
        • Current hotel
        • Hotels nearby
        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

        Hover above the icons to see hotel photo and details.

        Click the hotel to go to the main hotel page.

        What's nearby

        Tourist attractions
        • Glorieta Insurgentes
          2000 ft
        • Torre Mayor
          3000 ft
        • Chapultepec Sports Center
          4600 ft
        • Angel de la Independencia
          5000 ft
        • Revolution Monument
          1.0 mi
        • Chapultepec Castle
          1.1 mi
        • Castillo de Chapultepec
          1.2 mi
        Popular areas
        Places of interest
        • Column of the Independence
          400 ft
        Monuments and Landmarks
        Museums
        • Museum of Modern Art.
          4600 ft
        • National Atropology and History Museum
          1.2 mi
        • Musée Anthropologique Mexico
          1.2 mi
        Universities, Institutes
        Underground stations
        • Insurgentes
          2000 ft
        • 2300 ft
        • Chapultepec
          4000 ft
        • Cuauhtémoc
          4300 ft
        • San Cosme
          1.0 mi
        • Revolución
          1.1 mi
        • Normal
          1.1 mi
        • Niños Héroes
          1.2 mi
        • Balderas
          1.2 mi
        • Hospital General
          1.3 mi
        • Juárez
          1.3 mi
        • Juanacatlán
          1.4 mi
        • Hidalgo
          1.4 mi
        • Colegio Militar
          1.4 mi
        • Chilpancingo
          1.5 mi
        • Buenavista
          1.6 mi

        Local Attractions

        • National Museum of Anthropology (Museo Nacional de Antropologia)
          1.2 mi
          Avenida Paseo de la Reforma, Mexico City
        • Museum of Modern Art (Museo de Arte Moderno)
          5000 ft
          Paseo de la Reforma y Gandhi s/n, Mexico City
        • Parque Espana
          5000 ft
          Avenida Morones Prieto y Calle Nueva, Monterrey
        • Museo Rufino Tamayo
          5100 ft
          Paseo de la Reforma y Gandhi s/n Bosque de Chapultepec I, Mexico City
        • Monumento y Museo de la Revolucion
          5300 ft
          Plaza de la Republica, Mexico City

        Near the hotel

        • Zona Rosa
          1000 ft
          Mexico CityMexico
        • Museo Casa de Carranza
          1800 ft
          Rio Lerma, 35, Mexico City
        • Xkeken Cenote
          3200 ft
          ValladolidMexico
        • EK Bakam Cenote
          3200 ft
          ValladolidMexico
        • Suytun Cenote
          3200 ft
        • Garden of Art (Jardin del Arte)
          3300 ft
          Mexico CityMexico
        • Gran Hotel Ciudad de Mexico
          4000 ft
          Av. 16 de Septiembre # 82, Mexico City

        Restaurants Nearby

        • Manhattan Deli

          71% likes this, based on 61 reviews

          200 ft
          Paseo de la Reforma 325
        • Les Moustaches

          73% likes this, based on 263 reviews
          Cuisine: French, International
          Price Range: USD 40 - USD 50

          800 ft
          Rio Sena 88

          Phone: 525555333390

        • Champs Elysees

          65% likes this, based on 43 reviews

          500 ft
          Paseo de La Reforma 316

          Phone: 555-514-0450

        • Fiebre de Malta

          81% likes this, based on 49 reviews
          Cuisine: International

          700 ft
          Rio Lerma 156

          Phone: +52 55 5207 0491

        • Quincho Argentino

          55% likes this, based on 16 reviews
          Cuisine: Argentinean

          700 ft
          Rio Lerma, 159
        Getting there.

        Benito Juarez International Airport is in 14.1km.

        • Head southwest on Quetzalcoatl. Continue onto Cap. Piloto Aviador Carlos León. Slight left onto Puerto México. Slight right to stay on Puerto México. Take the ramp to Cto Interior (Blvd. Puerto Aéreo). Continue straight onto Cto Interior (Blvd. Puerto Aéreo). Take the ramp on the left onto Blvrd Puerto Aéreo. Continue onto Avenue Jesus Galindo y Villa. Continue onto Viaducto (Río de La Piedad). Continue onto Viaducto Río de La Piedad (Miguel Alemán). Continue onto Viaducto Pdte Miguel Alemán. Take the Periferico Norte exit toward Queretaro. Merge onto Anillo Periférico (Boulevard. Adolfo López Mateos). Continue onto Periférico Boulevard Manuel Ávila Camacho. Keep right at the fork, follow signs for Mexico 15D/Morelia/Guadalajara and merge onto Paseo de La Reforma. Make a U-turn. The hotel will be on the right.

        Sheraton Maria Isabel Reviews

        Guest reviews are submitted by our customers after their stay at Sheraton Maria Isabel

        Average guest rating

        7.2
        out of 10
        Very good
        Based on 54 reviews

        Rating by category:

        Rooms
        7.7
        Service
        8.9
        Value
        8.3
        Location
        9.3

        Individual guest reviews

        • Single

          The staff was terrific! They had helpful ideas for every request. I have stayed at two other luxury hotels in Mexico City and had uniformly rude experiences from totally aloof staff. The Sheraton showed me that luxury in Mexico City does not equate with rudeness. My wife and I will definitely stay here when we come to Mexico City.

          Room doors are not as soundproof as they might be but only an occasional issue when late arriving airline flight crews aren't as quiet as they might be.

          • Average rating
            10.0
        • Single

          Unbelievable service in every aspect. I also received an unsolicited triple upgrade and Butler Service for my stay. Everyone of the hotel staff went above and beyond to make me feel welcome. Simply loved it.

          • Average rating
            10.0
        • Couple

          Breakfast was great! Best one in town, I love the attention of the staff, I would recommend to anyone to stay in this hotel, it was good for a small vacation.

          the carpet had some stains, and the charges for the use of laundry was crazy, more than the USA. they charges us $216.00 for 4 jean, 4 shirts couple of underware. crazy... I have never pay that much in my life.

          • Average rating
            9.2
        • Older travelers

          Beautiful hotel with tons of fresh flowers everywhere and marbled floors. Staff extremely polite and knowledgeable. Great lovation

          Internet in room is $16/day.

          • Average rating
            10.0
        • Single

          They charged me the two nights i stayed in advanced. The restaurant they recomended me wasn't good. Te painting of the lavatory and bathtub wasn't in good conditions

          • Average rating
            6.2
        • Group of friends

          Location

          Service very slow,room and bathroom not clean

          • Average rating
            5.0
        • Group of friends

          Excellent location on the main avenue. Refreshing pool on the 19th floor.

          Staff was adding tips on our bill after we signed it.

          • Average rating
            6.6
        • Single

          location was perfect, also the facilities in the hotel.

          the rooms need renovation, it was definitely not up to 5 star hotel standards, my mini bar was completely empty.

          • Average rating
            7.0
        • Family with children

          The staff were gracious and helpful, room was spacious and clean

          The pool closed too early,7pm. The air conditioning was poor, the refrigerator was tepid, not even cool, and wasn't fixed as I requested, ditto the air conditioning.

          • Average rating
            7.0
        • Older travelers

          I like the hospitality of all the hotel staffs.

          Only one problem we had was the lift. Two of three lifts were not in function because of the maintenance.

          • Average rating
            10.0
        • Single

          Great location. Good rooms. Great breakfast. Very good value for money.

          Decor is a bit dated and tired, like a lot of older Sheratons are, but really not bad.

          • Average rating
            7.8
        • Single

          Sushi bar

          Spa closed in the weekend to early

          • Average rating
            8.8
        • Single

          Friendly and helpful staff

          Room needs an up to date: floor and curtains not in very good shape.

          • Average rating
            7.8
        • Group of friends

          Good location! Friendly reception, 30 minutes free Internet in lobby. Skype works, with minor voice quality issue

          Very old and wearied interior. Smells like old. Possibly 20 years ago it was great and modern ... Had no any water at 6am. After some hour got brown water (rust) coming, but did not manage to take shower because in a hour it was still brown.

          • Average rating
            7.4
        • Group of friends

          the staff were very nice and the room was pretty clean and comfortable.

          my friend and i got a really bad stomach pain from the breakfast we ate there and spent two days in the bathroom....

          • Average rating
            7.8
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        Why book with us?

        Low prices
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        Free cancellations
        Usually cancellations can be made free of charge close to your arrival date (check policies).
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        Hotel Awards

        MexicanHOTEL AWARDSRecommendedMexico CitySheraton Maria Isabel

        According to guest reviews, the hotel has been rated asBest Family Hotels in Mexico

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