Sheraton Maria Isabel Hotel & Towers Mexico City

5 stars

Paseo De La Reforma 325 Col. Cuauhtemoc, Mexico City, Mexico, 06500

Editorial review

This two-tower hotel is next to the US embassy and overlooks the Independence monument. It has been frequented by politicians, businesspeople, and journalists for over 30 years. Amenities include a rooftop pool, fitness center, two lighted tennis courts, nightly mariachi performances, and a Starbucks.

Overview

This four-star property is situated near the city centre and is close to the National Anthropology and History Museum and Chapultepec Sports Center.

Renovated in 2006, the property perfectly combines elegant style with the latest technology.

All 755 rooms come with double phone line with data port, safes, mini-bars, hair dryers, and clock radios.

Dining facilities include award-winning Ristorante Amici with Italian cuisine, Manhattan Deli with New York deli-style fare and two bars with snacks and drinks.

Business amenities include 29 spacious meeting rooms, with capacities ranging from 10 to 1,500 people.

Recreational amenities include a sauna, steam baths and special spa treatments.

Year renovated 2006. Number of floors 22. Number of rooms 755.

The property is centrally located on Paseo de la Reforma, just a few minutes’ walk from the city centre and is close to the Paseo de la Reforma and Zona Rosa.

The city centre is in 2.2km.

Distance to:

City Center - 2.2km
Airport Benito Juarez International - 14.1km
Underground station: Auditorio - 1.5km, Polanco - 1.8km

Rooms

The non-smoking rooms and rooms accessible to people with disabilities are available.

The stylish property offers Guests Rooms, Suites and Penthouse Suites.

Guestrooms have satellite television with premium TV channels and pay movies.

Business-friendly amenities include multi-line phones, desks, and direct-dial phones.

One child under 18 years stays free of charge when using existing beds.

Maximum capacity of extra beds/baby cots in a room is one.

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Classic Room King Or Twin Beds or King Size Bed - 32m²		Check Prices
Comfortable room has a practical work desk and a contemporary bathroom.
Business Deluxe City view King Or Twin Beds or King Size Bed - 30m²		Check Prices
Comfortable room has a practical work desk and a contemporary bathroom.
Towers		Check Prices
Comfortable room has a practical work desk and a contemporary bathroom.
Towers Junior Suite King Or Twin Beds - 56m²		Check Prices
Spacious room offers a sleeping area and a cozy sitting area. Bathroom has all modern amenities. The room offers access to the luxurious Executive Club Lounge.

Dining options

The hotel offers a buffet breakfast at the price of USD 18 per person per night.

Ristorante Amici serves Italian cuisine (is closed on Sundays).

Manhattan Deli offers New York deli-style fare and cocktail service. Open from early morning to late evening.

Jorongo Bar offers Mexican specialty drinks and snacks. Live mariachi entertainment.

Starbucks serves coffee drinks, pastries, and snacks.

Room service is available 24 hours per day.

The hotel offers a buffet breakfast at the price of USD 18 per person per night.

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Facilities

General	Parking (fee required) Car rental Elevator Pets allowed 24-Hour Front Desk
Room facilities	Air conditioning Room service Heating In-room safe
Dining facilities	Restaurant Bar
Business facilities	Wi-Fi Internet
Facilities for people with disabilities	Rooms/facilities for people with disabilities
Internet	Wireless internet is available in public areas and the rate is USD 15 per day
Guest Parking	Private hotel parking is possible on site and the rate is USD 15 per day.

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Guest feedback

Read hotel reviews

Excellent location on the main avenue, best one in town and i have stayed at two other luxury hotels in Mexico City.
Beautiful hotel and had uniformly rude experiences from totally aloof staff.

Average guest rating

Very good

3.6

Based on 57 reviews

Policies

Check-In	from 3 pm
Check-Out	until 12 pm
Children and extra beds	One child under the age of 18 may stay free of charge when using existing bedding. Older children/adults may stay at the price of USD 45.00 per night/person for extra beds. Maximum capacity of extra beds in a room is 1.
Pets	Pets are allowed on request

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Getting there

Hotel Isabel Mexico City LocationShare this map

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Attractions for Tourists	Castillo de Chapultepec - 2.3km Chapultepec Castle - 2.6km Chapultepec Sports Center - 2.6km Torre Mayor - 3.2km Glorieta Insurgentes - 4.5km
Popular areas	Zona Rosa - 4.1km
General	Column of the Independence - 4.0km
Museums	National Atropology and History Museum - 2.1km Musée Anthropologique Mexico - 2.2km Museum of Modern Art. - 2.8km
Parks	Chapultepec Forest - 1.8km
Universities, Institutes	United States Embassy - 4.1km
Underground Railway Stations	Auditorio - 1.5km Polanco - 1.8km Constituyentes - 2.2km San Joaquín - 2.6km Juanacatlán - 2.9km Observatorio - 3.1km Chapultepec - 3.2km Tacubaya - 3.2km Panteones - 3.6km Patriotismo - 3.6km Sevilla - 3.7km Tacuba - 4.1km Popotla - 4.3km Cuitláhuac - 4.3km San Pedro de los Pinos - 4.4km Colegio Militar - 4.4km Insurgentes - 4.5km Chilpancingo - 4.5km
See allHide

Getting there

Benito Juarez International Airport is in 14.1km.

Head southwest on Quetzalcoatl. Continue onto Cap. Piloto Aviador Carlos León. Slight left onto Puerto México. Slight right to stay on Puerto México. Take the ramp to Cto Interior (Blvd. Puerto Aéreo). Continue straight onto Cto Interior (Blvd. Puerto Aéreo). Take the ramp on the left onto Blvrd Puerto Aéreo. Continue onto Avenue Jesus Galindo y Villa. Continue onto Viaducto (Río de La Piedad). Continue onto Viaducto Río de La Piedad (Miguel Alemán). Continue onto Viaducto Pdte Miguel Alemán. Take the Periferico Norte exit toward Queretaro. Merge onto Anillo Periférico (Boulevard. Adolfo López Mateos). Continue onto Periférico Boulevard Manuel Ávila Camacho. Keep right at the fork, follow signs for Mexico 15D/Morelia/Guadalajara and merge onto Paseo de La Reforma. Make a U-turn. The hotel will be on the right.

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Hotel Isabel Mexico City Reviews

Guest reviews are submitted by our customers after their stay at Hotel Isabel Mexico City

Average guest rating:

3.6Based on 57 reviews

Location 4.2
Rooms 3.5
Service 3.2
Value 3.5
Dining 4.2

Individual guest reviews

Reviews are ordered by language and date with a maximum of 25 reviews.

Sheraton Maria Isabel Hotel & Towers Mexico City
Average rating: 4.8

Room view of Mexico city is simply amazing, the hotel is comfortable for sure and the Service is very good. Restaurant staff are pleasant.
My ratings for this hotel are:
- 5 Location
- 4 Service
- 5 Value
Sheraton Maria Isabel Hotel & Towers Mexico City
Average rating: 4.4

Great view to the el Angel de la Independencia and nice Hotel. Staff extremely polite and knowledgeable, good rooms. Worth avoiding the high food/drink prices by venturing outside, pool as well.
My ratings for this hotel are:
- 5 Location
- 4 Rooms
- 5 Service
- 4 Value
Sheraton Maria Isabel Hotel & Towers Mexico City
Average rating: 4.3

Very good value for money and great service. Very comfortable bed and pillows.

That said, security in the entire area is not much of an issue lately, the street is closed to cars.
My ratings for this hotel are:
- 5 Location
- 3 Rooms
- 5 Service
- 4 Value
Sheraton Maria Isabel Hotel & Towers Mexico City
Average rating: 3.8

This place is just fine, the staff is friendly and the restaurant is adequate and the rooms are comfortable enough. Dinner buffets at the manhatan deli are pretty good.
My ratings for this hotel are:
- 5 Rooms
- 4 Service
- 3 Value
Sheraton Maria Isabel Hotel & Towers Mexico City
Average rating: 4.5

Very wonderful hotel personnel and great Service. Very comfy and clean bed, staff are friendly, meals are good.
My ratings for this hotel are:
- 5 Rooms
- 5 Service
- 4 Value
- 4 Dining
Sheraton Maria Isabel Hotel & Towers Mexico City
Average rating: 4.7

Loved this luxurious hotel, nice staff and my next room was at the side overlooking the Angel and much quieter.
My ratings for this hotel are:
- 4 Rooms
- 5 Service
- 5 Value
Sheraton Maria Isabel Hotel & Towers Mexico City
Average rating: 4.0

The location of the hotel is great and the lobby is very elegant, personnel are polite and respectful. Accommodation is excellent and rooms have all comforts.
My ratings for this hotel are:
- 5 Rooms
- 5 Service
- 2 Value
Sheraton Maria Isabel Hotel & Towers Mexico City
Average rating: 3.3

The authorized taxis at the hotel are the best way to travel about the city, rooms are clean and the staff is very nice.
My ratings for this hotel are:
- 4 Rooms
- 3 Value
Sheraton Maria Isabel Hotel & Towers Mexico City
Average rating: 4.2

All in all a very comfortable hotel, wonderful Staff and the room was very clean, nice big flat screen tv.
My ratings for this hotel are:
- 4 Rooms
- 5 Service
- 4 Value
Sheraton Maria Isabel Hotel & Towers Mexico City
Average rating: 4.5

Perfect location for good hotel deserves a renovation, excellent Service and very comfy beds, nice bath products. Great breakfast.
My ratings for this hotel are:
- 4 Rooms
- 5 Service
- 5 Value
- 4 Dining
Sheraton Maria Isabel Hotel & Towers Mexico City
Average rating: 4.3

Near Polanco, on a central blvd, very helpful staff and the room had a plasma/LCD TV and a good range of English language channels.
My ratings for this hotel are:
- 4 Rooms
- 5 Service
- 4 Value
Sheraton Maria Isabel Hotel & Towers Mexico City
Average rating: 3.8

Staff were friendly and helpful at all times, the bed was comfy and the room very quiet.
My ratings for this hotel are:
- 4 Rooms
- 4 Service
Sheraton Maria Isabel Hotel & Towers Mexico City
Average rating: 4.5

The staff were great and made every effort to please us, the room was comfortable and the ac unit quiet.
My ratings for this hotel are:
- 4 Rooms
- 5 Service
Sheraton Maria Isabel Hotel & Towers Mexico City
Average rating: 3.9

Near to bars/restaurants/centre/chapultipec park/museums etc, the red TuriBus stop is just across the street, in the rotonda and hospitality of hotel staff is excellent. The prices are actually really good, the bathrooms are large and well designed, buffet breakfast is reliable.

The building is old and stale, the sheets are NOT FITTED. Concierge wasn't as helpful as could have been, spa closed in the weekend to early.
My ratings for this hotel are:
- 5 Location
- 4 Rooms
- 3 Service
- 4 Value
Sheraton Maria Isabel Hotel & Towers Mexico City
Average rating: 3.7

The location is excellent, the hotel is located in the very nice Paseo de la Reforma and the staff is very friendly and courteous and has no problems communicating in English. Also, the bed was super comfortable as all beds at starwood are great and the bar has live music, free snacks, and good drinks. The restaurant is an exceptional value.
My ratings for this hotel are:
- 3 Rooms
- 4 Service
- 4 Value