Sheraton Maria Isabel Hotel & Towers Mexico City  5 stars

Paseo De La Reforma 325, Mexico City, Mexico, 06500  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Editorial review:

This two-tower hotel is next to the US embassy and overlooks the Independence monument. It has been frequented by politicians, businesspeople, and journalists for over 30 years. Amenities include a rooftop pool, fitness center, two lighted tennis courts, nightly mariachi performances, and a Starbucks.

Verified Reviews:

  • Exceptional value - Bar has live music - No free wifi in rooms
  • Quick service - Complimentary bottled water - Helpful staff
  • Clean room - Decor was tasteful - Parking costed about $10 per day
  • Bed was comfortable - Good range of english language channels
  • Beautiful view of reforma - Close to the historic center - No hot water

Overview

This four-star property is situated near the city centre and is close to the National Anthropology and History Museum and Chapultepec Sports Center.

Renovated in 2006, the property perfectly combines elegant style with the latest technology.

All 755 rooms come with double phone line with data port, safes, mini-bars, hair dryers, and clock radios.

Dining facilities include award-winning Ristorante Amici with Italian cuisine, Manhattan Deli with New York deli-style fare and two bars with snacks and drinks.

Business amenities include 29 spacious meeting rooms, with capacities ranging from 10 to 1,500 people.

Recreational amenities include a sauna, steam baths and special spa treatments.

Year renovated   2006.  Number of floors   22.  Number of rooms   755.

The property is centrally located on Paseo de la Reforma, just a few minutes’ walk from the city centre and is close to the Paseo de la Reforma and Zona Rosa.

The city centre is in 2.2km.

Distance to:

Rooms

The non-smoking rooms and rooms accessible to people with disabilities are available.

The stylish property offers Guests Rooms, Suites and Penthouse Suites.

Guestrooms have satellite television with premium TV channels and pay movies.

Business-friendly amenities include multi-line phones, desks, and direct-dial phones.

One child under 18 years stays free of charge when using existing beds.

Maximum capacity of extra beds/baby cots in a room is one.

Dining options

The hotel offers a buffet breakfast at the price of USD 18 per person per night.

Ristorante Amici serves Italian cuisine (is closed on Sundays).

Manhattan Deli offers New York deli-style fare and cocktail service. Open from early morning to late evening.

Jorongo Bar offers Mexican specialty drinks and snacks. Live mariachi entertainment.

Starbucks serves coffee drinks, pastries, and snacks.

Room service is available 24 hours per day.

The hotel offers a buffet breakfast at the price of USD 18 per person per night. 

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Policies

Check-In

from  3 pm

Check-Out

until  12 pm

Children and extra beds
  • One child under the age of 17 may stay free of charge when using existing bedding. 
  • Older children/adults may stay at the price of USD 45 per night/person for extra beds. 
  • Maximum capacity of extra beds in a room is 1. 
Pets

Pets are allowed on request

Facilities

General
  • Parking (fee required)
  • Car rental
  • Currency exchange
  • Elevator
  • Pets allowed
  • Newspapers/magazines
  • 24-Hour Front Desk
  • Concierge desk
Internet

Wireless internet is available in public areas and the rate is USD 15 per day

Guest Parking

Private hotel parking is possible on site and the rate is USD 15 per day.

Services
  • Laundry
  • Massage services
  • Shops/Commercial Services
Dining facilities
  • Breakfast
  • Breakfast buffet
  • Restaurant
  • Bar
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Conference facilities
  • Meeting room
Children's facilities
  • Child care
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
  • Wheel chair access
Leisure and relaxation facilities
  • Swimming pool
  • Sauna
  • Steam bath
  • Tennis
  • Outdoor pool
  • Exercise gym
  • Fitness center
Room facilities
  • Air conditioning
  • Room service
  • Heating
  • 24-hour room service
  • Mini bar
  • Hair dryer
  • In-room safe

Do you manage this property? Add your hotel to drive more sales or use badges to increase conversion rate at your website.

The non-smoking rooms and rooms accessible to people with disabilities are available.

The stylish property offers Guests Rooms, Suites and Penthouse Suites.

Guestrooms have satellite television with premium TV channels and pay movies.

Business-friendly amenities include multi-line phones, desks, and direct-dial phones.

One child under 18 years stays free of charge when using existing beds.

Maximum capacity of extra beds/baby cots in a room is one.

Towers Level Deluxe Suite
Check Prices
Sheraton Maria Isabel Hotel And Towers Towers Level Deluxe Suite

Spacious room offers a sleeping area and a cozy sitting area. Bathroom has all modern amenities. The room offers access to the luxurious Executive Club Lounge.

Corner Suite
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Sheraton Maria Isabel Hotel And Towers Corner Suite Corner suite

Luxurious room has a bedroom and a small living room with a sofa, armchairs and table. The bathroom has all modern amenities.

Towers Junior Suite
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Sheraton Maria Isabel Hotel And Towers Towers Junior Suite Towers junior suite
Bed type: King Or Twin Beds
Size: 56m2

Spacious room offers a sleeping area and a cozy sitting area. Bathroom has all modern amenities. The room offers access to the luxurious Executive Club Lounge.

Room facilities
    Penthouse Suite
    Check Prices
    Sheraton Maria Isabel Hotel And Towers Penthouse Suite Penthouse suite

    Luxurious room has a private terrace, a bedroom and a living room with a sofa, armchairs and table. The bathroom has all modern amenities. The room offers access to the luxurious Executive Club Lounge.

    Towers Сorner Suite
    Check Prices
    Sheraton Maria Isabel Hotel And Towers Towers Сorner Suite Towers corner suite

    Luxurious room has a bedroom and a small living room with a sofa, armchairs and table. The bathroom has all modern amenities. The room offers access to the luxurious Executive Club Lounge.

    Classic Room
    Check Prices
    Sheraton Maria Isabel Hotel And Towers Classic Room
    Sheraton Maria Isabel Hotel And Towers Classic Room
    Sheraton Maria Isabel Hotel And Towers Classic Room
    Sheraton Maria Isabel Hotel And Towers Classic Room
    Sheraton Maria Isabel Hotel And Towers Classic Room
    Bed type: Double Bed
    Size: 32m2

    Comfortable room has a practical work desk and a contemporary bathroom.

    Room facilities
      Business Deluxe
      Check Prices
      Sheraton Maria Isabel Hotel And Towers Business Deluxe
      Sheraton Maria Isabel Hotel And Towers Business Deluxe
      Sheraton Maria Isabel Hotel And Towers Business Deluxe
      Sheraton Maria Isabel Hotel And Towers Business Deluxe
      Sheraton Maria Isabel Hotel And Towers Business Deluxe
      Bed type: Double Bed
      Size: 30m2

      Comfortable room has a practical work desk and a contemporary bathroom.

      Room facilities
        Towers
        Check Prices
        Sheraton Maria Isabel Hotel And Towers Towers
        Sheraton Maria Isabel Hotel And Towers Towers
        Sheraton Maria Isabel Hotel And Towers Towers
        Sheraton Maria Isabel Hotel And Towers Towers
        Sheraton Maria Isabel Hotel And Towers Towers
        Bed type: Double Bed
        Size: 32m2

        Comfortable room has a practical work desk and a contemporary bathroom.

        Room facilities

          Sheraton Maria Isabel Hotel And Towers LocationWhat's nearby

          Legend
          Legend
          • Current hotel
          • Hotels nearby
          • Airports
          • Underground station
          • Train Stations
          • Parks
          • Attractions for Tourists
          • Museums
          • Convention Centers
          • Stadiums
          • Food and meals
          • General

          Hover above the icons to see hotel photo and details.

          Click the hotel to go to the main hotel page.

          What's nearby

          Attractions for Tourists
          • Castillo de Chapultepec
            2.3km
          • Chapultepec Castle
            2.6km
          • Chapultepec Sports Center
            2.6km
          • Torre Mayor
            3.2km
          Popular areas
          General
          • Column of the Independence
            4.0km
          Convention Centers
          • Banamex Center
            2.4km
          • Banamex Center
            2.4km
          Monuments and Landmarks
          Museums
          • National Atropology and History Museum
            2.1km
          • Musée Anthropologique Mexico
            2.2km
          • Museum of Modern Art.
            2.8km
          Parks
          • Chapultepec Forest
            1.8km
          Universities, Institutes
          Theaters
          • National Auditorium
            1.2km
          Underground station
          • Auditorio
            1.5km
          • Polanco
            1.8km
          • Constituyentes
            2.2km
          • 2.6km
          • Juanacatlán
            2.9km
          • Observatorio
            3.1km
          • Tacubaya
            3.2km
          • Chapultepec
            3.2km
          • Panteones
            3.6km
          • Patriotismo
            3.6km
          • 3.7km
          • Tacuba
            4.1km
          • Popotla
            4.3km
          • Cuitláhuac
            4.3km
          • San Pedro de los Pinos
            4.4km

          Local Attractions

          • National Museum of Anthropology (Museo Nacional de Antropologia)
            2.2km
            Avenida Paseo de la Reforma, Mexico City
          • La Feria de Chapultepec
            2.1km
            Circuito Bosque de Chapultepec, Mexico City
          • Museo Casa Luis Barragan
            2.2km
            General Francisco Ramirez, 14, Mexico City
          • Museo Rufino Tamayo
            2.6km
            Paseo de la Reforma y Gandhi s/n Bosque de Chapultepec I, Mexico City
          • Papalote Museo del Nino
            2.6km
            Avenida Constituyentes, 268, Mexico City

          Near the hotel

          • Trail of Light
            210 m
            Avenida Reforma y Chapultepec, Mexico City
          • Polanco
            1.2km
            Mexico CityMexico
          • Auditorio Nacional
            1.3km
            Bosque de Chapultepec, Mexico City
          • Avenida Presidente Masaryk
            1.3km
            Avenida Presidente Masaryk, Mexico City
          • Parque Zoologico de Chapultepec
            1.4km
            Paseo de la Reforma s/n., Mexico City

          Restaurants Nearby

          • Un lugar de la Mancha

            71% likes this, based on 40 reviews
            Food: International

            150 m
            Prado Norte 205
          • Los Churros del VAlle

            63% likes this, based on 32 reviews
            Food: Mexican
            Price Range: USD 10 - USD 15

            280 m
            Av Prado Norte 341 C

            Phone: 52571092

          • Restaurante Decrab

            65% likes this, based on 36 reviews

            310 m
            Prado Norte 395, esquina Monte Altai

            Phone: 0052 2623 2702

          • Barrio Norte

            71% likes this, based on 41 reviews
            Food: Italian, Steakhouse, International, Fusion

            360 m
            Prado Norte 340

            Phone: 55200535

          • Angus Butcher House

            65% likes this, based on 23 reviews
            Food: Steakhouse
            Price Range: USD 25 - USD 39

            390 m
            Av. Ejercito Nacional 980

            Phone: 555-5520-2917

          Getting there.

          Benito Juarez International Airport is in 14.1km.

          • Head southwest on Quetzalcoatl. Continue onto Cap. Piloto Aviador Carlos León. Slight left onto Puerto México. Slight right to stay on Puerto México. Take the ramp to Cto Interior (Blvd. Puerto Aéreo). Continue straight onto Cto Interior (Blvd. Puerto Aéreo). Take the ramp on the left onto Blvrd Puerto Aéreo. Continue onto Avenue Jesus Galindo y Villa. Continue onto Viaducto (Río de La Piedad). Continue onto Viaducto Río de La Piedad (Miguel Alemán). Continue onto Viaducto Pdte Miguel Alemán. Take the Periferico Norte exit toward Queretaro. Merge onto Anillo Periférico (Boulevard. Adolfo López Mateos). Continue onto Periférico Boulevard Manuel Ávila Camacho. Keep right at the fork, follow signs for Mexico 15D/Morelia/Guadalajara and merge onto Paseo de La Reforma. Make a U-turn. The hotel will be on the right.

          Sheraton Maria Isabel Hotel And Towers Reviews

          Guest reviews are submitted by our customers after their stay at Sheraton Maria Isabel Hotel And Towers

          Average guest rating

          7.2
          out of 10
          Very good
          Based on 76 reviews

          Rating by category:

          Service
          6.7
          Value
          6.9
          Dining
          8.6
          Location
          8.7
          Rooms
          7.1

          Individual guest reviews

          • Great location, very Nice Hotel and the staff were very helpful and solicitous, and we will return. The rooms were well equipped.

            Internet speed was awful one day and okay the next day.

            My rating for the hotel:

            • Average rating
              8.6
            • Location
              10
            • Rooms
              8
            • Service
              8
            • Value
              8
          • A good option outside the main tourist area, well maintained hotel and the staff were most curteous and helpful. The room was very clean, nice big flat screen tv.

            Poor bathroom amenities.

            My rating for the hotel:

            • Average rating
              7.2
            • Location
              8
            • Rooms
              7
            • Service
              6
            • Value
              8
          • Nice location and good hotel. Staff extremely polite and knowledgeable, very comfortable bed. Great breakfast.

            Facilities are very old micro climate inside the room.

            My rating for the hotel:

            • Average rating
              8.2
            • Location
              8
            • Rooms
              7
            • Service
              10
            • Value
              8
            • Dining
              8
          • Excellent location on the main avenue, nice Hotel and the staff at the Sheraton is incredible. Also the breakfast buffet in the restaurant is great.

            Room and bathroom not clean, bathtub wasn't in good conditions.

            My rating for the hotel:

            • Average rating
              7.0
            • Location
              7
            • Rooms
              6
            • Value
              8
          • Location in front of the Zona Rosa, great Place and the staff is very friendly and courteous and has no problems communicating in English. The restaurant is adequate and the rooms are comfortable enough, dinner buffets at the Manhatan Deli are pretty good.

            The hotel itself is old and internet service is very expensive at 150 pesos a day.

            My rating for the hotel:

            • Average rating
              8.8
            • Location
              9
            • Rooms
              9
            • Service
              9
            • Value
              8
          • Location was superb, the room had nice, modern, and adequate decor, the staff were gracious and helpful. The bed was very comfortable and the food was good.

            Typical boring business hotel, spotty Internet Connection.

            My rating for the hotel:

            • Average rating
              7.0
            • Location
              6
            • Rooms
              8
            • Service
              7
            • Value
              7
          • The location is perfect for city sightseeing and the hotel is comfortable for sure. The service is very good and accommodation is excellent and rooms have all comforts. Restaurant staff are pleasant.

            I am doubting about coming back to maria isabel because the faucett water had a terrrible.

            My rating for the hotel:

            • Average rating
              9.0
            • Location
              8
            • Rooms
              9
            • Service
              9
            • Value
              10
          • Good location, great hotel and free internet facilities available in the lobby. The staff were very helpful, that said, the bed was comfortable, bathroom and closets were spacious.

            Old furniture in the room, the pool closed too early.

            My rating for the hotel:

            • Average rating
              8.0
            • Location
              8
            • Rooms
              6
            • Service
              8
            • Value
              10
          • Location was perfect, the hotel staff were friendly and very helpful, the service level was very good. Room was spacious and clean.

            The bed linen was dirty.

            My rating for the hotel:

            • Average rating
              8.2
            • Location
              7
            • Rooms
              8
            • Service
              10
            • Value
              8
          • Great location, good Hotel and free showe shining service for guests in lobby. Friendly and helpful staff, very comfortable room, worth avoiding the high food/drink prices by venturing outside. Pool as well.

            The air conditioning was poor, i am a vegetarian and the spread in breakfast had very limited options for me, dinner was average and I would say overpriced.

            My rating for the hotel:

            • Average rating
              8.2
            • Location
              8
            • Rooms
              9
            • Service
              8
            • Value
              8
          • The location is great and rooms are large and the decor is pleasant. Personnel are polite and respectful, the bed is very comfortable, the food is good and the service. The gym is excellent.

            Hotel is not modern, bathrooms have seen better days.

            My rating for the hotel:

            • Average rating
              8.8
            • Location
              10
            • Rooms
              8
            • Service
              9
            • Value
              7
            • Dining
              10
          • Good location in Mexico city, excellent hotel and home Sweet Sheraton Maria Isabel. The lobby area pleasant, friendly reception and the staff were very nice and the room was pretty clean and comfortable. Breakfast was great, the swimming pool was accomodating.

            Service very slow, no Hot Water and the bar is dated.

            My rating for the hotel:

            • Average rating
              8.0
            • Location
              10
            • Rooms
              6
            • Service
              7
            • Value
              8
            • Dining
              9
          • The location is excellent and the hotel is located in the very nice Paseo de la Reforma. The staff is friendly and also, the bed was super comfortable as all beds at Starwood are great. The bar has live music, free snacks, and good drinks, the restaurant is an exceptional value.

            Dated decor and very bad in the lobby. The street is closed to cars, rooms are old and concierge wasn't as helpful as could have been. The swimming pool is very small and ugly.

            My rating for the hotel:

            • Average rating
              7.0
            • Location
              10
            • Rooms
              6
            • Service
              7
            • Value
              5
          • Near to bars/restaurants/centre/chapultipec park/museums etc, the red TuriBus stop is just across the street, in the rotonda and hospitality of hotel staff is excellent. The prices are actually really good, the bathrooms are large and well designed, buffet breakfast is reliable.

            That said, security in the entire area is not much of an issue lately, the building is old and stale, concierge service is not competent. Internet access in the rooms is expensive, the sheets are NOT FITTED and spa closed in the weekend to early.

            My rating for the hotel:

            • Average rating
              8.6
            • Location
              10
            • Rooms
              7
            • Service
              9
            • Value
              8
          • Excellent hotel and location, very Good Service at Events.

            My rating for the hotel:

            • Average rating
              8.0
            • Service
              8
            • Value
              8
          Show more reviews
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          Why book with us?

          Low prices
          Enjoy our best price guarantee and special offers.
          Free cancellations
          Usually cancellations can be made without charge close to your arrival date (check policies).
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          Hotel Awards 2014

          MexicanHOTEL AWARDSRecommendedMexico CitySheraton Maria Isabel Hotel And Towers

          According to guest reviews, the hotel has been rated asBest Family Hotels in Mexico

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