Sheraton Chicago Hotel & Towers  4 stars

301 East North Water Street, Chicago, United States, 60611  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

Sheraton Chicago Hotel & Towers is a 4-star property only 1.6km from Auditorium Theatre, Skydeck Chicago and Shedd Aquarium. The hotel's traditional building set in the center of Chicago was completely refurbished in 2012.

The hotel is conveniently located with direct access to Grand-Red subway station. It will take you 5 minutes to get to Chicago Tribune Tower, Cloud Gate and McCormick Tribune Freedom Museum.

The hotel offers magnificent location close to lakes and a river.

10 minutes' walk to Randolph St. Metra train station. Midway airport is 20 minutes' drive from the hotel.

Rooms

This pleasant hotel comprises 1210 guestrooms with Wi-Fi, cable TV with on-demand movies, satellite TV, a laptop-size safe and a minibar. Most of the rooms offer a spectacular view of the park. They also have open bathrooms with complimentary toiletries, slippers and a hairdryer.

Eat

Dining options include a free continental breakfast served every morning. The excellent restaurant serves seafood meals in an elegant atmosphere. The spacious café bar features a terrace and free Wi-Fi.

A full breakfast is served at affordable prices. 

Work

Room service, dry cleaning and maid service as well as a patisserie, a tour desk and currency exchange are available at the hotel.

Relax

Guests can benefit from an outdoor swimming pool, a sundeck and a sun terrace and relax using a sauna, a solarium and a health club. The hotel’s fitness center has a gym and fitness classes.

Internet

Wireless internet is available in public areas and is free of charge.

Wireless internet is available in the hotel rooms for additional charge

Guest Parking

Private hotel parking is possible on site and the rate is USD 63 per day.

Year renovated   2012.  Number of floors   34.  Number of rooms   1218.

City Center Chicago - 1.0 mi
Airports Midway (MDW) - 9.9 mi, Chicago O'hare International (ORD) - 16.0 mi
Train Stations Millenium Station - 2300 ft, Van Buren Street Station - 5000 ft
Underground stations LaSalle "L" Station (Blue Line) - 1.2 mi, LaSalle \"L\" Station (Blue Line) - 1.2 mi
Bus stop - 400 ft
Restaurants Shula's Steak House Chicago (cuisine: Steakhouse) - 300 ft, Chicago Burger Company (cuisine: American, Contemporary, Hamburgers) - 300 ft
Parks Milton Lee Olive Park - 2000 ft, Daley Bicentennial Plaza - 2100 ft
Beaches Ohio Street Beach - 2300 ft, North Avenue Beach - 3500 ft
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Facilities

General
  • Parking
  • Safe deposit box
  • Currency exchange
  • Pets allowed
  • Elevator
  • ATM/cash machine
  • Concierge desk
  • Shoe shine stand
  • Storage space
  • 24-Hour Front Desk
  • Front desk
  • Newspapers/magazines
  • Vending Machines
  • Tour desk
  • Cloakroom
  • Garage
Services
  • Bell staff/porter
  • Shops/commercial Services
  • Valet parking
  • Laundry
  • Dry cleaning
Dining facilities
  • Bar/lounge
  • Restaurant
  • Cocktail lounge
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
  • Meeting room
  • Conference facilities
Children's facilities
  • Child care
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Indoor swimming pool
  • Sauna
  • Fitness center
  • Golf
  • Exercise gym
  • Health club
  • Sun terrace
  • Shiatsu massage
Room view
  • City view
  • Bay view
  • Lake view
  • River view
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • Tea and Coffee Facilities
  • Ironing facilities
  • Mini bar
  • Terrace
  • Dressing area
Living Area
  • Sitting area
Bathroom
  • Bathtub
  • Hair dryer
  • Shower
  • Grab bars in bathroom
  • Private bathroom
Bedroom
  • Rollaway beds
Media
  • Cable TV
  • Satellite TV
  • Pay TV
  • AM/FM alarm clock
  • Telephone
  • Radio
  • Internet access
  • Direct dial telephone

Policies

Check-In

from  12 pm

Check-Out

until  12 pm

Children and extra beds
  • One child under the age of 17 may stay free of charge when using existing bedding. 
  • Older children/adults may stay at the price of USD 30 per person per night in an extra bed. 
Pets

Pets are allowed on request.

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Traditional Room
Check Prices
Sheraton Chicago Hotel & Towers Traditional Room
Bed type: King or Twin beds or Double beds or Double Bed
Size: 400 sq. feet

Elegant room has a sleeping zone, small rest area and modern bathroom.

Room facilities
    Deluxe Room
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    Sheraton Chicago Hotel & Towers Deluxe Room
    Bed type: Double Bed or King Size bed or Double beds

    The room offers more space and includes a work desk and a bathroom with all necessary amenities.

    Room facilities
      Club Room
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      Sheraton Chicago Hotel & Towers Club Room
      Bed type: Double Bed or King Size bed or Double beds
      Size: 360 sq. feet

      Spacious and light room has luxurious furnishings. It offers a practical work desk and a contemporary bathroom. The room offers access to the luxurious Executive Club Lounge.

      Room facilities
        One Bedroom Suite
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        Sheraton Chicago Hotel & Towers One Bedroom Suite
        Sheraton Chicago Hotel & Towers One Bedroom Suite
        Sheraton Chicago Hotel & Towers One Bedroom Suite
        Bed type: King or Twin beds

        Luxurious room has a bedroom and a living room with dining area, sofa, armchairs and table. The bathroom has all modern amenities.

        Room facilities
          Two Bedroom Suite
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          Sheraton Chicago Hotel & Towers Two Bedroom Suite
          Sheraton Chicago Hotel & Towers Two Bedroom Suite
          Sheraton Chicago Hotel & Towers Two Bedroom Suite

          This room has airy and well furnished living room and two convenient bathrooms.

          Six-Bay Hospitality Suite
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          Sheraton Chicago Hotel & Towers Six-Bay Hospitality Suite
          Bed type: King or Twin beds
          View: Bay view

          Gorgeous room has a huge parlor. It is divided into two areas with sitting zones. Two bathrooms has all modern amenities.

          Room facilities
            Presidential Suite
            Check Prices
            Sheraton Chicago Hotel & Towers Presidential Suite

            Luxurious room has two bedrooms, two bathrooms, large living room with dining area for 12 and full kitchen.

            Sheraton Chicago Hotel & Towers LocationWhat's nearby

            Legend
            Legend
            • Current hotel
            • Hotels nearby
            • Airports
            • Underground stations
            • Train stations
            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
            • Food and meals
            • General

            Hover above the icons to see hotel photo and details.

            Click the hotel to go to the main hotel page.

            What's nearby

            Tourist attractions
            Places of interest
            • Time Life Building
              1000 ft
            • Chicago Tribune Tower
              1400 ft
            • 1400 ft
            Shopping areas
            • Shops at Northbridge
              1700 ft
            Amusement
            • Virtual World's Battletech
              700 ft
            • Walt Disney Attractions
              1700 ft
            Museums
            • Bridgehouse and Chicago River Museum
              1400 ft
            • 1700 ft
            • Arts Club of Chicago
              1700 ft
            • Illinois Alliance For Arts ED
              1700 ft
            • Illinois Art Alliance
              1700 ft
            Halls
            Universities, Institutes
            • Univ-Chicago Investment Ofc
              700 ft
            • Gleacher Center-The University
              700 ft
            • University of Chicago Studies
              700 ft
            • Vip Schools Inc
              1400 ft
            • Real Estate Education CO
              1400 ft
            • Career Works Inc
              1700 ft
            • 1700 ft
            • American College of Surgeons
              1700 ft
            • Taylor Business Institute
              1700 ft
            • Scupe
              1700 ft
            • Realtors Real Estate School
              1700 ft
            Golf courses and Country clubs
            • Chicago Park District Tee Time
              700 ft
            • Family Golf Ctr
              1000 ft
            College Campuses

            Local Attractions

            • Buckingham Fountain
              5000 ft
              Grant Park, Chicago
            • Monadnock Building
              5000 ft
              53 West Jackson Blvd, Chicago
            • Oak Street Beach
              5000 ft
              1000 North Lake Shore Drive, Chicago
            • The Rookery
              5200 ft
              209 S. LaSalle St., Chicago
            • Willow Creek Chicago
              5200 ft
              Auditorium Theatre, Michigan Ave. at Congress Parkway, Chicago

            Near the hotel

            • Michigan Avenue Bridge
              1400 ft
              Michigan Ave., Chicago
            • Tribune Tower
              1400 ft
              435 N. Michigan Ave., Chicago
            • McCormick Freedom Project
              1400 ft
              435 North Michigan Avenue, Chicago
            • Wrigley Building
              1400 ft
              410 North Michigan Ave, Chicago
            • The Magnificent Mile
              1600 ft
              N Michigan Ave, Chicago
            • Millennium Park
              2900 ft
              201 E Randolph St, Chicago
            • Lake Shore Place
              1900 ft
              680 N. Lake Shore Drive, Chicago

            Restaurants Nearby

            • Shula's Steak House Chicago

              64% likes this, based on 150 reviews
              Cuisine: Steakhouse
              Price Range: USD 32 - USD 41

              300 ft
              301 East North Water Street

              Phone: (312) 670-0788

            • Chicago Burger Company

              54% likes this, based on 64 reviews
              Cuisine: American, Contemporary, Hamburgers
              Price Range: USD 11 - USD 22

              300 ft
              301 East North Water Street

              Phone: (312) 464-1000

            • Lizzie McNeill's Irish Pub

              57% likes this, based on 48 reviews
              Cuisine: Irish

              500 ft
              400 N McClurg Ct
            • The Purple Pig

              70% likes this, based on 1541 reviews
              Cuisine: Contemporary, European
              Price Range: USD 12 - USD 17

              1500 ft
              500 North Michigan Avenue

              Phone: (312) 464-1744

            • The Palm

              76% likes this, based on 126 reviews
              Cuisine: American, Steakhouse
              Price Range: USD 33 - USD 82

              700 ft
              323 E Wacker Dr

              Phone: (312) 616-1000

            Sheraton Chicago Hotel & Towers Reviews

            Guest reviews are submitted by our customers after their stay at Sheraton Chicago Hotel & Towers

            Average guest rating

            7.4
            out of 10
            Very good
            Based on 78 reviews

            Rating by category:

            Location
            9.1
            Rooms
            6.9
            Service
            6.3
            Value
            7.4
            Dining
            5.5

            Individual guest reviews

            • Family with children

              Location

              Pool was over chlorinated. Sauna was overdue for replacing wood fixtures. And pool was too cold and in disrepair.

              • Average rating
                9.6
            • Group of friends

              A very good lcation at a very good price.

              The room had a verry strong smell of smoke of cigarrete. The room had poor mantenance.

              • Average rating
                7.0
            • Family with children

              My favorite part of hotel is it's location to a big part of Chicagos popular attractions. Did not have any serious problems during our stay.

              • Average rating
                7.0
            • Older travelers

              They were very helpful when they could not find our reservation through Booked.net.

              • Average rating
                6.6
            • Group of friends

              I wanted to take my frieds to chicago. They loved the hotel I choose. I wanted location and price, I did not know that parking was extra. You should let people know that.

              They extra money for parking plus not any room in the bar area

              • Average rating
                9.2
            • Family with children

              We do not stay in higher-scale hotels (Holiday Inn Express is about our family's level), so I deeply appreciated your staff's patience and amusement with my unfamiliarity with upscale services. When our children were little, immediately following 9/11, we stayed at your Sheraton and had a great experience. Although my husband elected to stay with you while impressing his clients via a business trip, I was pleased to have the opportunity to come back a decade later and stay again. I would not choose to stay in another hotel, money permitting, anywhere else in Chicago. It's a great city; you run a fine hotel. Hopefully we'll be able to afford to come back in another 10 years.

              We felt that in 2012 that there was no free wifi in the room was disappointing (but we carry a verizon remote access device, so that was ok).

              • Average rating
                8.8
            • Family with children

              we liked location and view of river

              chicago taxes and parking price's. Room just ordinary for price, but I realize your in downtown Chicago.

              • Average rating
                7.0
            • Family with children

              Lost our reservation then found it after we waited at the desk for 45 minutes. Offered no concession or apology. Expected luxury, got ordinary. No newspaper, no mints, no fridge etc... Concierge was not helpful, very curt. Store was closed every time I checked. Wireless only free in lobby, otherwise $13 per day. Self park cost $37 per night. Wouldn't stay there again. Booked a King/double room, but they didn't have one, got 2 doubles, no difference in price.

              • Average rating
                6.2
            • Family with children

              I didn't like anything.

              The room was dirty. Problems with shower. Iron didn't work. Poor floor despite request for adjoining room. Won't stay again.

              • Average rating
                5.0
            • Single

              Good location and well designed. Staff helpful.

              Parking is prohibitive and bar drinks are too high priced.

              • Average rating
                7.4
            • Single

              location - close to shopping, located beside the river, view of skyline and easy accessible for walking

              room seemed dated

              • Average rating
                7.4
            • Family with children

              I used to be a club mbr and wish I could be again, but I don't use the sheraton hotels like I used to mainly due to a job change years ago. We enjoyed Chicago and staying at the Sheraton, it was relaxing, central to everything and in a beautiful and safe area. I will definitely plan on coming again to Chicago again. I've been through Chicago before on the interstate and we stayed once near the train depot back in1989 for an overnite and didn't get to see Chicago just a brief trip to the Sears Tower. Even that has changed so much. Staying at the Sheraton was a real treat. I can say enough about the hotel. Our view was terrific and the pool was great.

              Very minor, I called to coffee cups as the housekeeper didn't leave any on the second day of our stay; they said they would leave some in our room, but didn't.

              • Average rating
                10.0
            • Single

              I liked the location, it was very convenient to Navy Pier, where I was attending a conference.

              When I got there the first night, they said they were 'overcommited' and that they were going to need me to stay in a room the first night different than the room the other nights. When I got up to the room they intended for me, it was a dang conference room, with a rollaway twin bed. I had prepaid for 3 nights, they had had my $$ for days, and they gave my room away? That is amazing! And not in a good way.

              • Average rating
                6.6
            • Family with children

              Great location and facility. Spacious and clean room. Excellent service. Bed is very comfortable. Restaurants are nice.

              The bar is only open till 11pm and the choices of food and snack are not many. Parking is too expensive. Internet is not free.

              • Average rating
                10.0
            • Family with children

              Your hotel staff are very polite and helpful the hotel does have that going for it. Thank You,Patrick and Jennifer Sanders

              The room could of been cleaner,(hair from previous guest?).The room could use some updating (cracked tile in bathroom).

              • Average rating
                6.0
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