Sheraton Chicago Hotel & Towers  4 stars

301 East North Water Street, Chicago, United States, 60611  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities


Sheraton Chicago Hotel & Towers is situated in the center of Chicago near Skydeck Chicago, Auditorium Theatre and Shedd Aquarium. Operating in Chicago since 1991, this hotel features contemporary architecture and modern comforts.

The hotel is conveniently located with direct access to Grand-Red subway station. Nestled in the shopping district and 2km from the city center.

The hotel offers magnificent location close to lakes and a river.

20 minutes' drive from Midway airport and 10 minutes' walk to Randolph St. Metra train station.


All non-smoking rooms are equipped with Wi-Fi, satellite TV, a minibar, a laptop-size safe and coffee/tea making facilities and feature a superb view over the lake. They boast modern decor and offer coffee/tea makers and a fridge.


A free breakfast is served each morning in the distinctive dining room. Seafood dishes are served in the award-winning restaurant. The spacious bar serves a selection of refreshments.

A full breakfast is served at affordable prices. 


A patisserie, a tour desk and currency exchange for general use and daily newspapers, conference facilities and a photocopier for work can be found on-site.


Parents will find child care service and cribs for their children on-site. The hotel’s fitness center has a gym and fitness classes.


Wireless internet is available in public areas and is free of charge.

Wireless internet is available in the hotel rooms for additional charge

Guest Parking

Private hotel parking is possible on site and the rate is USD 63 per day.

Year renovated   2012.  Number of floors   34.  Number of rooms   1214.

City Center Chicago - 1.0 mi
Airports Midway (MDW) - 9.9 mi, Chicago O'hare International (ORD) - 16.0 mi
Train Stations Millenium Station - 2300 ft, Van Buren Street Station - 5000 ft
Underground stations LaSalle "L" Station (Blue Line) - 1.2 mi, LaSalle \"L\" Station (Blue Line) - 1.2 mi
Bus stop - 400 ft
Restaurants Shula's Steak House Chicago (cuisine: Steakhouse) - 300 ft, Chicago Burger Company (cuisine: American, Contemporary, Hamburgers) - 300 ft
Parks Milton Lee Olive Park - 2000 ft, Daley Bicentennial Plaza - 2100 ft
Beaches Ohio Street Beach - 2300 ft, North Avenue Beach - 3500 ft
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General information



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  • Parking (fee required)
  • Safe deposit box
  • Currency exchange
  • Pets allowed
  • Elevator
  • ATM/cash machine
  • Concierge desk
  • Shoe shine stand
  • Storage space
  • 24-Hour Front Desk
  • Front desk
  • Newspapers/magazines
  • Vending Machines
  • Tour desk
  • Cloakroom
  • Garage
  • Bell staff/porter
  • Shops/commercial Services
  • Valet parking
  • Laundry
  • Dry cleaning
Dining facilities
  • Bar/lounge
  • Restaurant
  • Cocktail lounge
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
  • Meeting room
  • Conference facilities
Children's facilities
  • Child care
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
  • Wheel chair access
Leisure and relaxation facilities
  • Indoor swimming pool
  • Sauna
  • Fitness center
  • Golf
  • Exercise gym
  • Health club
  • Sun terrace
  • Shiatsu massage
Room view
  • Bay view
  • Water view
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • Tea and Coffee Facilities
  • Ironing facilities
  • Mini bar
  • Terrace
  • Dressing area
Living Area
  • Sitting area
  • Bathtub
  • Hair dryer
  • Shower
  • Private bathroom
  • Cable TV
  • Satellite TV
  • Pay TV
  • AM/FM alarm clock
  • Telephone
  • Radio
  • Internet access



from  3 am


until  12 pm

Children and extra beds
  • One child under the age of 17 may stay free of charge when using existing bedding. 
  • Older children/adults may stay at the price of USD 30 per person per night in an extra bed. 

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Traditional Room
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Sheraton Chicago Hotel & Towers Traditional Room
Bed type: King Size Bed

Elegant room has a sleeping zone, small rest area and modern bathroom.

Deluxe Room
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Sheraton Chicago Hotel & Towers Deluxe Room
Bed type: King Size Bed

The room offers more space and includes a work desk and a bathroom with all necessary amenities.

Club Room
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Sheraton Chicago Hotel & Towers Club Room
Bed type: King Size Bed
Size: 335 sq. feet

Spacious and light room has luxurious furnishings. It offers a practical work desk and a contemporary bathroom. The room offers access to the luxurious Executive Club Lounge.

One Bedroom Suite
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Sheraton Chicago Hotel & Towers One Bedroom Suite
Sheraton Chicago Hotel & Towers One Bedroom Suite
Sheraton Chicago Hotel & Towers One Bedroom Suite

Luxurious room has a bedroom and a living room with dining area, sofa, armchairs and table. The bathroom has all modern amenities.

Two Bedroom Suite
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Sheraton Chicago Hotel & Towers Two Bedroom Suite
Sheraton Chicago Hotel & Towers Two Bedroom Suite
Sheraton Chicago Hotel & Towers Two Bedroom Suite

This room has airy and well furnished living room and two convenient bathrooms.

Six-Bay Hospitality Suite
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Sheraton Chicago Hotel & Towers Six-Bay Hospitality Suite
View: Bay view

Gorgeous room has a huge parlor. It is divided into two areas with sitting zones. Two bathrooms has all modern amenities.

Presidential Suite
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Sheraton Chicago Hotel & Towers Presidential Suite

Luxurious room has two bedrooms, two bathrooms, large living room with dining area for 12 and full kitchen.

Sheraton Chicago Hotel & Towers LocationWhat's nearby

  • Current hotel
  • Hotels nearby
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

What's nearby

Tourist attractions
  • Lake Point Tower
    1700 ft
Places of interest
  • Time Life Building
    1000 ft
  • Wrigley Building
    1400 ft
  • Chicago Tribune Tower
    1400 ft
Shopping areas
  • Shops at Northbridge
    1700 ft
  • Virtual World's Battletech
    700 ft
  • Walt Disney Attractions
    1700 ft
  • Bridgehouse and Chicago River Museum
    1400 ft
  • Arts Club of Chicago
    1700 ft
  • 1700 ft
  • Illinois Alliance For Arts ED
    1700 ft
  • Illinois Art Alliance
    1700 ft
Universities, Institutes
  • Univ-Chicago Investment Ofc
    700 ft
  • Gleacher Center-The University
    700 ft
  • University of Chicago Studies
    700 ft
  • Real Estate Education CO
    1400 ft
  • Vip Schools Inc
    1400 ft
  • Realtors Real Estate School
    1700 ft
  • 1700 ft
  • Career Works Inc
    1700 ft
  • American College of Surgeons
    1700 ft
  • Taylor Business Institute
    1700 ft
  • Scupe
    1700 ft
  • Printing Industry of Illinois
    2000 ft
  • Par-A-Dice Riverboat Casino
    2000 ft
Golf courses and Country clubs
  • Chicago Park District Tee Time
    700 ft
  • Family Golf Ctr
    1000 ft

Local Attractions

  • Buckingham Fountain
    5000 ft
    Grant Park, Chicago
  • Monadnock Building
    5000 ft
    53 West Jackson Blvd, Chicago
  • Oak Street Beach
    5000 ft
    1000 North Lake Shore Drive, Chicago
  • The Rookery
    5200 ft
    209 S. LaSalle St., Chicago
  • Willow Creek Chicago
    5200 ft
    Auditorium Theatre, Michigan Ave. at Congress Parkway, Chicago

Near the hotel

  • Michigan Avenue Bridge
    1400 ft
    Michigan Ave., Chicago
  • Tribune Tower
    1400 ft
    435 N. Michigan Ave., Chicago
  • McCormick Freedom Project
    1400 ft
    435 North Michigan Avenue, Chicago
  • Wrigley Building
    1400 ft
    410 North Michigan Ave, Chicago
  • The Magnificent Mile
    1600 ft
    N Michigan Ave, Chicago
  • Millennium Park
    2900 ft
    201 E Randolph St, Chicago
  • Lake Shore Place
    1900 ft
    680 N. Lake Shore Drive, Chicago

Restaurants Nearby

  • Shula's Steak House Chicago

    64% likes this, based on 150 reviews
    Cuisine: Steakhouse
    Price Range: USD 32 - USD 41

    300 ft
    301 East North Water Street

    Phone: (312) 670-0788

  • Chicago Burger Company

    54% likes this, based on 64 reviews
    Cuisine: American, Contemporary, Hamburgers
    Price Range: USD 11 - USD 22

    300 ft
    301 East North Water Street

    Phone: (312) 464-1000

  • Lizzie McNeill's Irish Pub

    57% likes this, based on 48 reviews
    Cuisine: Irish

    500 ft
    400 N McClurg Ct
  • The Purple Pig

    70% likes this, based on 1541 reviews
    Cuisine: Contemporary, European
    Price Range: USD 12 - USD 17

    1500 ft
    500 North Michigan Avenue

    Phone: (312) 464-1744

  • The Palm

    76% likes this, based on 126 reviews
    Cuisine: American, Steakhouse
    Price Range: USD 33 - USD 82

    700 ft
    323 E Wacker Dr

    Phone: (312) 616-1000

Sheraton Chicago Hotel & Towers Reviews

Guest reviews are submitted by our customers after their stay at Sheraton Chicago Hotel & Towers

Average guest rating

out of 10
Very good
Based on 78 reviews

Rating by category:


Individual guest reviews

  • Family with children


    Pool was over chlorinated. Sauna was overdue for replacing wood fixtures. And pool was too cold and in disrepair.

    • Average rating
  • Group of friends

    A very good lcation at a very good price.

    The room had a verry strong smell of smoke of cigarrete. The room had poor mantenance.

    • Average rating
  • Family with children

    My favorite part of hotel is it's location to a big part of Chicagos popular attractions. Did not have any serious problems during our stay.

    • Average rating
  • Older travelers

    They were very helpful when they could not find our reservation through

    • Average rating
  • Group of friends

    I wanted to take my frieds to chicago. They loved the hotel I choose. I wanted location and price, I did not know that parking was extra. You should let people know that.

    They extra money for parking plus not any room in the bar area

    • Average rating
  • Family with children

    We do not stay in higher-scale hotels (Holiday Inn Express is about our family's level), so I deeply appreciated your staff's patience and amusement with my unfamiliarity with upscale services. When our children were little, immediately following 9/11, we stayed at your Sheraton and had a great experience. Although my husband elected to stay with you while impressing his clients via a business trip, I was pleased to have the opportunity to come back a decade later and stay again. I would not choose to stay in another hotel, money permitting, anywhere else in Chicago. It's a great city; you run a fine hotel. Hopefully we'll be able to afford to come back in another 10 years.

    We felt that in 2012 that there was no free wifi in the room was disappointing (but we carry a verizon remote access device, so that was ok).

    • Average rating
  • Family with children

    we liked location and view of river

    chicago taxes and parking price's. Room just ordinary for price, but I realize your in downtown Chicago.

    • Average rating
  • Family with children

    Lost our reservation then found it after we waited at the desk for 45 minutes. Offered no concession or apology. Expected luxury, got ordinary. No newspaper, no mints, no fridge etc... Concierge was not helpful, very curt. Store was closed every time I checked. Wireless only free in lobby, otherwise $13 per day. Self park cost $37 per night. Wouldn't stay there again. Booked a King/double room, but they didn't have one, got 2 doubles, no difference in price.

    • Average rating
  • Family with children

    I didn't like anything.

    The room was dirty. Problems with shower. Iron didn't work. Poor floor despite request for adjoining room. Won't stay again.

    • Average rating
  • Single

    Good location and well designed. Staff helpful.

    Parking is prohibitive and bar drinks are too high priced.

    • Average rating
  • Single

    location - close to shopping, located beside the river, view of skyline and easy accessible for walking

    room seemed dated

    • Average rating
  • Family with children

    I used to be a club mbr and wish I could be again, but I don't use the sheraton hotels like I used to mainly due to a job change years ago. We enjoyed Chicago and staying at the Sheraton, it was relaxing, central to everything and in a beautiful and safe area. I will definitely plan on coming again to Chicago again. I've been through Chicago before on the interstate and we stayed once near the train depot back in1989 for an overnite and didn't get to see Chicago just a brief trip to the Sears Tower. Even that has changed so much. Staying at the Sheraton was a real treat. I can say enough about the hotel. Our view was terrific and the pool was great.

    Very minor, I called to coffee cups as the housekeeper didn't leave any on the second day of our stay; they said they would leave some in our room, but didn't.

    • Average rating
  • Single

    I liked the location, it was very convenient to Navy Pier, where I was attending a conference.

    When I got there the first night, they said they were 'overcommited' and that they were going to need me to stay in a room the first night different than the room the other nights. When I got up to the room they intended for me, it was a dang conference room, with a rollaway twin bed. I had prepaid for 3 nights, they had had my $$ for days, and they gave my room away? That is amazing! And not in a good way.

    • Average rating
  • Family with children

    Great location and facility. Spacious and clean room. Excellent service. Bed is very comfortable. Restaurants are nice.

    The bar is only open till 11pm and the choices of food and snack are not many. Parking is too expensive. Internet is not free.

    • Average rating
  • Family with children

    Your hotel staff are very polite and helpful the hotel does have that going for it. Thank You,Patrick and Jennifer Sanders

    The room could of been cleaner,(hair from previous guest?).The room could use some updating (cracked tile in bathroom).

    • Average rating
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