Sheraton Amman  5 stars

5Th Circle, Po Box: 840064, Amman, Jordan, 11184  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

Sheraton is a 5-star hotel offering live entertainment, barbeque grills and an outdoor swimming pool to its guests. This comfortable hotel dates from 2001 and was refurbished in 2009.

In the center of Amman, adjacent to The Citadel, Qasr al-Kharrana and Rainbow Street. Just 6km from the center of Amman known for Wadi Zarqa Ma'in, Darat al Funun and Duke of Mukhyber's Residence.

A short drive from Marka International airport.

Rooms

Sheraton features 265 rooms across 13 floors.

Eat

At the garden restaurant guests can enjoy international cuisine. The large bar is open from 06:00 to 18:00 and from 19:00 to 23:30.

A buffet breakfast is served at the price of JOD 24 per person per night. 

Work

Sheraton boasts internet access, a business center as well as 24-hour room service, a butler service.

Relax

Steam baths, massage are offered for relaxation. The on-site fitness center features cardiovascular equipment, weights and fitness classes.

Internet

Wireless internet is available in public areas and is free of charge

Guest Parking

Free Private hotel parking is possible on site.

Year renovated   2009.  Number of floors   13.  Number of rooms   268.

Location

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Facilities

General
  • Parking (fee required)
  • Free parking
  • Safe deposit box
  • Car rental
  • Currency exchange
  • Elevator
  • ATM/Cash machine
  • Bus parking
  • Concierge desk
  • Storage space
  • 24-Hour Front Desk
  • Front desk
  • Barber/Beauty Shop
  • Tour desk
Activities
  • Spa & wellness center
Services
  • Bell staff/porter
  • Shops/Commercial Services
  • Valet parking
Dining facilities
  • Bar/Lounge
  • Restaurant
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
Meeting facilities
  • Meeting room
  • Conference facilities
Children's facilities
  • Child care
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
  • Wheel chair access
Leisure and relaxation facilities
  • Outdoor pool
  • Indoor swimming pool
  • Sauna
  • Exercise gym
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • 24-hour room service
  • Tea and Coffee Facilities
  • Cable TV
  • Satellite TV
  • Ironing facilities
  • Smoking
  • Bathtub
  • Work desk
  • Hair dryer
  • Telephone
  • Mini bar
  • Shower
  • Toilet
  • Balcony
  • Bathrobe
  • Sitting area
  • Terrace
  • DVD player
  • CD player
  • Living room
  • Slippers

Policies

Check-In

from  3 pm

Check-Out

until  12 pm

Children and extra beds
  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • Older children/adults may stay at the price of JOD 50 per person per night in an extra bed. 
  • One child under the age of 3 may stay for free in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 
Pets

Pets are not allowed

Travelers’ questions & answers

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Room facilities
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      Bed type: King Or Twin Beds
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        Classic Double Room
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        Bed type: Double Bed or Double Or Twin Beds or Two Single Beds
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          Bed type: Double Bed
          Executive Suite
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            Diplomatic Suite
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            Bed type: King Or Twin Beds
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              Sheraton Amman LocationWhat's nearby

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              • Airports
              • Underground stations
              • Train stations
              • Parks
              • Tourist attractions
              • Museums
              • Convention centers
              • Stadiums
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              • General

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              Click the hotel to go to the main hotel page.

              What's nearby

              Shopping areas
              • Al Mukhtar Mall Amman
                2.1 mi

              Local Attractions

              • Qasr al-Kharrana
                2.0 mi
              • Wadi Zarqa Ma'in
                2.7 mi
              • Rainbow Street
                2.7 mi
              • Darat al Funun
                2.9 mi
                13 Nadeem al Mallah Street, Amman
              • The Citadel
                3.2 mi

              Sheraton Amman Reviews

              Guest reviews are submitted by our customers after their stay at Sheraton Amman

              Average guest rating

              7.8
              out of 10
              Excellent
              Based on 99 reviews

              Rating by category:

              Location
              8.5
              Rooms
              7.3
              Service
              6.5
              Value
              7.3
              Dining
              8.6

              Individual guest reviews

              • Couple

                Good hotel, good rooms, nice facilities

                Breakfast is not extraordinary and check-in / check-out is slow

                • Average rating
                  8.8
              • Single

                Availability of personnel

                Music in swimming pool: continuous, too hogh, poor choice

                • Average rating
                  8.4
              • Couple

                Some friends visited me at my hotel room , but we dont feel comfortable because they faced lots of quastions for their visit at security&reception . and they dont have to !!,

                • Average rating
                  8.8
              • Older travelers

                I liked the location, service, and courtesy of the staff along with the cleanliness.

                Erasing the phone messages. this should be done automatically when the guest leaves.

                • Average rating
                  9.4
              • Single

                Location, friendly staff

                I was surprised that I had to pay additional 18% for tax, It wasn't mentioned in my booking that I had to pay more

                • Average rating
                  7.0
              • Family with children

                The staff very freindly

                In the morning the hotel is very dirty ( from 6:00am - 8:00am) I thing they don't have staff at this time to clean.

                • Average rating
                  8.8
              • Family with children

                Some of the staff were not kind enough.Also there were two mistakes in the invoice when I checked out and they were corrected after my revise.

                • Average rating
                  6.2
              • Single

                the staff were very friendly and the food was great. The room was good too!

                Only thing I didn't like is that they don't provide free wi-fi. For the price you pay you'd expect it :)

                • Average rating
                  9.2
              • Single

                There was no real non-smoking area. No matter where you sat - in the common lobby area, in the restaurants or in the club lounge and even in the salon where I had my nails done - there was so much smoke throughout the hotel that as a non-smoker, it really left a negative impression. Every item of clothing that I wore smelled like smoke! There should be a non-smoking policy and only designated smoking (and enclosed) areas.

                • Average rating
                  6.6
              • Family with children

                The hotel was very clean,calm and relaxed and the staff were more than willing to help.

                • Average rating
                  10.0
              • Single

                Customer Welcoming ,Room ,Food

                Didnt like that u r paying full rate amount and u dont have at least a breakfast this is not what we used to have from Sheraton

                • Average rating
                  7.4
              • Single

                The staff were amazing - friendly and helpful at literally all hours of the night and day. I am deeply impressed with the quality of the hotel. Also the outdoor bar upstairs was really cool.

                • Average rating
                  9.6
              • Single

                The crew was really kind The atmospher is lovely

                You have to tell them daily to change the sheets

                • Average rating
                  8.2
              • Couple

                The room was large and very comfortable.

                The breakfast was not great. The food was either soggy or dried up and I found a hair in the mushrooms which was really unpleasant.

                • Average rating
                  9.6
              • Family with children

                As a frequent traveler I have not noticed services out of the ordinary other hotel offer. In fact I had to visit Four Seasons to use their swimming pool as yours was not available. I was impressed with their facility. It seems that some of your managers lack the experience and courtesy to deal with guests (for an example arguing and assuming I am a naive person). One of the most irritating experience that with every service that I request the server demanded a tip (not verbally, but with body language), practically I had to pay almost about 40% of my bill as tips.

                The hotel has two swimming pool non of them was available

                • Average rating
                  6.6
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              Hotel Awards 2014

              JordanianHOTEL AWARDSHighly RecommendedAmmanSheraton Amman

              According to guest reviews, the hotel has been rated asBest Luxury Hotels in Jordan

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