Shangri-La  5 stars

168 Ta Yuan Road, Suzhou New District, Jiangsu, 21, Suzhou (Jiangsu), China, 215011  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

Located in a business area of Suzhou, Shangri-La is a 5-star contemporary property that offers a ballroom, an indoor swimming pool.

Rooms

Guests are offered 390 spacious hotel rooms well-equipped with a telephone, armchairs and data ports. Some of the hotel rooms come with breathtaking views over the city. They provide bathrooms with a bathtub, a hairdryer and a shower.

Eat

Start your day with a complimentary breakfast served at the lounge. The superb restaurant serves fine Asian dishes. The comfortable bar serves a selection of coffee.

Work

For visitors Shangri-La offers computers, internet access and laptops as well as concierge service, 24-hour reception and 24-hour room service.

Relax

The property features babysitting, child care and a playground for children. Fitness classes, a gym are provided in the on-site fitness center.

Internet

Hotel high-speed internet access is available in the hotel rooms and is free of charge

Guest Parking

Free Public hotel parking is possible on site.

Number of floors   51.  Number of rooms   390.

Location

hotel Shangri-La Suzhou  location

Major Suzhou attractions, such as Suzhou Canal Park, Candy Land and Suzhou Amusement Park are located nearby. A 30-minute drive to the center of Suzhou .

Getting around.

30km to the Wuxi airport.

Distance to:

  • City Center - 2.7km
  • Airport Wuxi - 25.7km

Policies

Check-In

from 14:00-16:00 hours

Check-Out

until 09:00-12:00 hours

Children and extra beds
  • One child under the age of 12 may stay free of charge when using existing bedding. 
  • One child under the age of 2 may stay for free. 
  • Older children/adults may stay at the price of CNY 300 per night/person for extra beds. 
  • Maximum capacity of extra beds in a room is 1. 
Pets

Pets are not allowed

Facilities

General
  • Parking (fee required)
  • Free parking
  • Car rental
  • Currency exchange
  • Elevator
  • Luggage storage
  • Barber/Beauty Shop
  • Newspapers/magazines
  • 24-Hour Front Desk
  • Concierge desk
  • Bus parking
  • Multilingual staff
  • ATM/Cash machine
  • Tour desk
Activities
  • Spa & wellness center
Services
  • Massage services
  • Limousine service
  • Shops/Commercial Services
  • Butler service
  • Dry cleaning
Dining facilities
  • Breakfast
  • Continental breakfast
  • Breakfast buffet
  • Restaurant
  • Bar
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting room
  • Meeting/banquet facilities
Children's facilities
  • Child care
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Swimming pool
  • Indoor swimming pool
  • Sauna
  • Night club
  • Tennis
  • Exercise gym
  • Fitness center
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • In-room safe
  • Smoking
  • Mini bar
  • Telephone
  • Hair dryer

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Guest Room

Double Or Twin Beds

Shangri-La Guest Room
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Shangri-La Guest Room
Premier Double Room

King Size Bed

Shangri-La Premier Double Room
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Shangri-La Premier Double Room
    Deluxe Twin Room

    City view

    Twin Beds - 42m2

    Shangri-La Deluxe Twin Room
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    Shangri-La Deluxe Twin Room
      Premier Room

      One Single Bed

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      Deluxe Room

      Double Or Twin Beds or One Single Bed

      Shangri-La Deluxe Room
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      Shangri-La Deluxe Room
        Premium Double Room

        Double Bed

        Shangri-La Premium Double Room
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        Shangri-La Premium Double Room
        Premier Twin Room

        Twin Beds - 62m2

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          Deluxe Double Room

          King Size Bed

          Shangri-La Deluxe Double Room
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          Shangri-La Deluxe Double Room

            Shangri-La LocationWhat's nearby

            Legend
            Legend
            • Current hotel
            • Hotels nearby
            • Airports
            • Underground Railway Stations
            • Train Stations
            • Parks
            • Attractions for Tourists
            • Museums
            • Convention Centers
            • Stadiums
            • Food and meals
            • General

            Hover above the icons to see hotel photo and details.

            Click the hotel to go to the main hotel page.

            What's nearby

            Popular areas
            • City Center
              2.6km

            Local Attractions

            • Suzhou Amusement Park
              1.7km
              No.87 Jinshan Road, Huqiu District, Suzhou
            • Suzhou Water Park
              1.7km
              Yushan Road, Huqiu District, Suzhou
            • Candy Land
              1.7km
              No.162 Yushan Road, Huqiu District, Suzhou
            • Heshan Park
              2.0km
              No.461 Heshan Road, Huqiu District, Suzhou
            • Hanshan Temple
              2.2km
              Fengqiao, Suzhou

            Shangri-La Reviews

            Guest reviews are submitted by our customers after their stay at Shangri-La

            Average guest rating

            4.4
            out of 5
            Exceptional
            Based on 62 reviews

            Rating by category:

            Dining
            4.8
            Location
            4.0
            Rooms
            4.3
            Service
            4.3
            Value
            4.4

            Individual guest reviews

            • Great hotel in China, wonderful service and shower was spacious and even had a bathtub in the toilet.

              My rating for the hotel:

              • Average rating
                5.0
              • Rooms
                5
              • Service
                5
              • Value
                5
            • Luxury hotell in Suzhou and wonderful reception. Our room was very large.

              My rating for the hotel:

              • Average rating
                5.0
              • Rooms
                5
              • Service
                5
              • Value
                5
            • Good hotel, excellent staff, nice service and cleaned up room 2 times a day. Wonderful restaurants, great choice in Suzhou and very large and well equipped workout facility.

              My rating for the hotel:

              • Average rating
                4.8
              • Rooms
                5
              • Service
                5
              • Value
                5
            • Hotel staff are well trained and the fitness room is very spacious, clean, and has great facilities.

              My rating for the hotel:

              • Average rating
                4.5
              • Rooms
                5
              • Value
                4
            • Great business hotel in Suzhou, excellent staff and the bathroom was large and beautiful. The breakfast spread was good.

              My rating for the hotel:

              • Average rating
                5.0
              • Rooms
                5
              • Service
                5
              • Value
                5
            • Great business hotel in Suzhou and good service. The bed was extremely comfortable.

              My rating for the hotel:

              • Average rating
                5.0
              • Rooms
                5
              • Service
                5
              • Value
                5
            • Best stay option in Suzhou and excellent service. Rooms are clean and quiet.

              My rating for the hotel:

              • Average rating
                4.0
              • Rooms
                4
              • Service
                5
              • Value
                3
            • A great place to stay and extremely helpful staff. Beautiful and comfortable rooms, bar enjoyable, the gym and pool are brand new and the restaurants are quite good.

              My rating for the hotel:

              • Average rating
                5.0
              • Rooms
                5
              • Service
                5
              • Value
                5
            • View was great and the hotel was beautiful. The staff were extremely helpful, the bed was very comfortable as well and the buffet in the morning was included in our tour package was exceptional.

              Rooms are quite good the stuff is pretty old and the wireless internet is also very slow.

              My rating for the hotel:

              • Average rating
                4.5
              • Rooms
                5
              • Service
                5
              • Value
                4
            • Good location, superb hotel and the staff were wonderful and accommodating. Room was spacious , clean and the breakfast buffet at Cafe Soo was delicious.

              My rating for the hotel:

              • Average rating
                4.8
              • Location
                4
              • Rooms
                5
              • Service
                5
              • Value
                5
            • Hence the view from the rooms is very good, the hotel staff are the best I have experienced.

              My rating for the hotel:

              • Average rating
                3.5
              • Location
                2
              • Value
                5
            • Great fitness center, absolutely Wonderful Hotel and staff are very friendly, helpful and speak ok English. The room is large, spotless and all the restaurants are clean and the food is good.

              My rating for the hotel:

              • Average rating
                4.8
              • Location
                4
              • Rooms
                5
              • Service
                5
              • Value
                5
            • The view was amazing as was the room, one of the best hotels I've ever stayed in and the service was fast and great. The bed was very comfortable and the breakfast was extremely good. The facilities were excellent.

              My rating for the hotel:

              • Average rating
                4.4
              • Location
                5
              • Rooms
                4
              • Service
                5
              • Value
                4
              • Dining
                5
            • The view in the night time was excellent and romantic, the hotel was very clean and gorgeous, the staff in the club were extremely helpful and friendly. The room was magnificent, toilet was very nice and food had a good choice of western.

              The breakfast at the horizon club was pretty limited and the service minimal.

              My rating for the hotel:

              • Average rating
                4.7
              • Location
                4
              • Rooms
                5
              • Service
                5
              • Value
                5
            • Nice view from the rooms, good hotel and the staff is very helpful and polite. Importantly the bed is comfortable.

              Location not ideal and breakfast was not complimentary and there was no free internet facility here.

              My rating for the hotel:

              • Average rating
                4.5
              • Location
                4
              • Rooms
                5
              • Service
                5
              • Value
                5
            Show more reviews

            Why book with us?

            Low prices
            Enjoy our best price guarantee and special offers.
            Free cancellations
            Usually cancellations can be made without charge close to your arrival date (check policies).
            Guaranteed room
            You get instant confirmation directly from the hotel's reservation database.

            Hotel Awards 2014

            ChineseHOTEL AWARDSHighly RecommendedSuzhou (Jiangsu)Shangri-La

            According to guest reviews, the hotel has been rated asBest Spa Hotels in China

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