Shangri-La  5 stars

168 Ta Yuan Road, Suzhou New District, Jiangsu, 21, Suzhou (Jiangsu), China, 215011  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

Located in a business area of Suzhou, Shangri-La is a 5-star contemporary property that offers a ballroom, an indoor swimming pool.

Rooms

Guests are offered 390 spacious hotel rooms well-equipped with a telephone, armchairs and data ports. Some of the hotel rooms come with breathtaking views over the city. They provide bathrooms with a bathtub, a hairdryer and a shower.

Eat

Start your day with a complimentary breakfast served at the lounge. The superb restaurant serves fine Asian dishes. The comfortable bar serves a selection of coffee.

Work

For visitors Shangri-La offers computers, internet access and laptops as well as concierge service, 24-hour reception and 24-hour room service.

Relax

The property features babysitting, child care and a playground for children. Fitness classes, a gym are provided in the on-site fitness center.

Internet

Wireless internet is available in the hotel rooms and is free of charge

Guest Parking

Free Public hotel parking is possible on site.

Number of floors   51.  Number of rooms   390.

Location

Major Suzhou attractions, such as Suzhou Canal Park, Candy Land and Suzhou Amusement Park are located nearby. A 30-minute drive to the center of Suzhou .

Getting around.

30km to the Wuxi airport.

Distance to:

  • City Center - 2.7km
  • Airport Wuxi - 25.7km

Policies

Check-In

from 14:00-16:00 hours

Check-Out

until 09:00-12:00 hours

Children and extra beds
  • One child under the age of 12 may stay free of charge when using existing bedding. 
  • One child under the age of 2 may stay for free. 
  • Older children/adults may stay at the price of CNY 300 per night/person for extra beds. 
  • Maximum capacity of extra beds in a room is 1. 
Pets

Pets are not allowed

Facilities

General
  • Parking (fee required)
  • Free parking
  • Car rental
  • Currency exchange
  • Elevator
  • Tour desk
  • Barber/Beauty Shop
  • Newspapers/magazines
  • Luggage storage
  • 24-Hour Front Desk
  • Concierge desk
  • Bus parking
  • Multilingual staff
  • ATM/Cash machine
Activities
  • Spa & wellness center
Services
  • Dry cleaning
  • Laundry
  • Massage services
  • Limousine service
  • Shops/Commercial Services
  • Butler service
Dining facilities
  • Breakfast
  • Continental breakfast
  • Breakfast buffet
  • Bar
  • Restaurant
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
  • Meeting room
Children's facilities
  • Child care
  • Children's play area
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Swimming pool
  • Indoor swimming pool
  • Sauna
  • Night club
  • Jacuzzi
  • Tennis
  • Exercise gym
  • Fitness center
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • Ironing facilities
  • In-room safe
  • Smoking
  • Mini bar
  • Telephone
  • Hair dryer

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Guest Room

Double Or Twin Beds

Shangri-La Guest Room
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Shangri-La Guest Room
    Premier Double Room

    City view

    King Size Bed or Double Bed - 65m2

    Shangri-La Premier Double Room
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    Shangri-La Premier Double Room
    Shangri-La Premier Double Room
    Shangri-La Premier Double Room
      Deluxe Twin Room

      City view

      Twin Beds or Two Single Beds - 42m2

      Shangri-La Deluxe Twin Room
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      Shangri-La Deluxe Twin Room
      Shangri-La Deluxe Twin Room
      Shangri-La Deluxe Twin Room
        Deluxe Single Room

        One Single Bed

        Shangri-La Deluxe Single Room
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        Shangri-La Deluxe Single Room
        Executive Suite

        King Size Bed - 82m2

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          Premier Quadruple Room

          Quad

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            Premier Room

            Double Bed or Two Single Beds or One Single Bed

            Shangri-La Premier Room
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            Shangri-La Premier Room
              Deluxe Room

              City view

              Double Or Twin Beds or One Single Bed or Double Bed - 42m2

              Shangri-La Deluxe Room
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              Shangri-La Deluxe Room
              Shangri-La Deluxe Room
              Shangri-La Deluxe Room
                Double Room

                Double Bed

                Shangri-La Double Room
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                Shangri-La Double Room

                Double Room (sole Use)

                  Standard Room

                  Double Bed or One Single Bed

                  Shangri-La Standard Room
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                  Shangri-La Standard Room
                    Single Room

                    One Single Bed

                    Shangri-La Single Room
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                    Shangri-La Single Room
                      Premium Double Room

                      Double Bed

                      Shangri-La Premium Double Room
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                      Shangri-La Premium Double Room
                        Twin Room

                        Two Single Beds

                        Shangri-La Twin Room
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                        Shangri-La Twin Room
                          Premier Single Room

                          One Single Bed

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                            Premier Twin Room

                            Two Single Beds or Twin Beds - 62m2

                            Shangri-La Premier Twin Room
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                            Shangri-La Premier Twin Room
                              Deluxe Double Room

                              King Size Bed or Double Bed - 42m2

                              Shangri-La Deluxe Double Room
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                              Shangri-La Deluxe Double Room
                              Shangri-La Deluxe Double Room
                              Shangri-La Deluxe Double Room

                                Shangri-La LocationWhat's nearby

                                Legend
                                Legend
                                • Current hotel
                                • Hotels nearby
                                • Airports
                                • Underground Railway Stations
                                • Train Stations
                                • Parks
                                • Attractions for Tourists
                                • Museums
                                • Convention Centers
                                • Stadiums
                                • Food and meals
                                • General

                                Hover above the icons to see hotel photo and details.

                                Click the hotel to go to the main hotel page.

                                What's nearby

                                Popular areas
                                • City Center
                                  2.6km

                                Local Attractions

                                • Suzhou Amusement Park
                                  1.7km
                                  No.87 Jinshan Road, Huqiu District, Suzhou
                                • Suzhou Water Park
                                  1.7km
                                  Yushan Road, Huqiu District, Suzhou
                                • Candy Land
                                  1.7km
                                  No.162 Yushan Road, Huqiu District, Suzhou
                                • Heshan Park
                                  2.0km
                                  No.461 Heshan Road, Huqiu District, Suzhou
                                • Hanshan Temple
                                  2.2km
                                  Fengqiao, Suzhou

                                Shangri-La Reviews

                                Guest reviews are submitted by our customers after their stay at Shangri-La

                                Average guest rating

                                8.8
                                out of 10
                                Exceptional
                                Based on 62 reviews

                                Rating by category:

                                Location
                                8.0
                                Rooms
                                8.7
                                Service
                                8.5
                                Value
                                8.9
                                Dining
                                9.5

                                Individual guest reviews

                                • Great hotel in China, wonderful service and shower was spacious and even had a bathtub in the toilet.

                                  My rating for the hotel:

                                  • Average rating
                                    10.0
                                  • Rooms
                                    10
                                  • Service
                                    10
                                  • Value
                                    10
                                • Luxury hotell in Suzhou and wonderful reception. Our room was very large.

                                  My rating for the hotel:

                                  • Average rating
                                    10.0
                                  • Rooms
                                    10
                                  • Service
                                    10
                                  • Value
                                    10
                                • Good hotel, excellent staff, nice service and cleaned up room 2 times a day. Wonderful restaurants, great choice in Suzhou and very large and well equipped workout facility.

                                  My rating for the hotel:

                                  • Average rating
                                    9.6
                                  • Rooms
                                    10
                                  • Service
                                    9
                                  • Value
                                    10
                                • Hotel staff are well trained and the fitness room is very spacious, clean, and has great facilities.

                                  My rating for the hotel:

                                  • Average rating
                                    9.0
                                  • Rooms
                                    10
                                  • Value
                                    8
                                • Great business hotel in Suzhou, excellent staff and the bathroom was large and beautiful. The breakfast spread was good.

                                  My rating for the hotel:

                                  • Average rating
                                    10.0
                                  • Rooms
                                    10
                                  • Service
                                    10
                                  • Value
                                    10
                                • Great business hotel in Suzhou and good service. The bed was extremely comfortable.

                                  My rating for the hotel:

                                  • Average rating
                                    10.0
                                  • Rooms
                                    10
                                  • Service
                                    10
                                  • Value
                                    10
                                • Best stay option in Suzhou and excellent service. Rooms are clean and quiet.

                                  My rating for the hotel:

                                  • Average rating
                                    8.0
                                  • Rooms
                                    8
                                  • Service
                                    10
                                  • Value
                                    6
                                • A great place to stay and extremely helpful staff. Beautiful and comfortable rooms, bar enjoyable, the gym and pool are brand new and the restaurants are quite good.

                                  My rating for the hotel:

                                  • Average rating
                                    10.0
                                  • Rooms
                                    10
                                  • Service
                                    10
                                  • Value
                                    10
                                • View was great and the hotel was beautiful. The staff were extremely helpful, the bed was very comfortable as well and the buffet in the morning was included in our tour package was exceptional.

                                  Rooms are quite good the stuff is pretty old and the wireless internet is also very slow.

                                  My rating for the hotel:

                                  • Average rating
                                    9.0
                                  • Rooms
                                    9
                                  • Service
                                    10
                                  • Value
                                    8
                                • Good location, superb hotel and the staff were wonderful and accommodating. Room was spacious , clean and the breakfast buffet at Cafe Soo was delicious.

                                  My rating for the hotel:

                                  • Average rating
                                    9.6
                                  • Location
                                    8
                                  • Rooms
                                    10
                                  • Service
                                    10
                                  • Value
                                    10
                                • Hence the view from the rooms is very good, the hotel staff are the best I have experienced.

                                  My rating for the hotel:

                                  • Average rating
                                    7.0
                                  • Location
                                    4
                                  • Value
                                    10
                                • Great fitness center, absolutely Wonderful Hotel and staff are very friendly, helpful and speak ok English. The room is large, spotless and all the restaurants are clean and the food is good.

                                  My rating for the hotel:

                                  • Average rating
                                    9.6
                                  • Location
                                    8
                                  • Rooms
                                    10
                                  • Service
                                    10
                                  • Value
                                    10
                                • The view was amazing as was the room, one of the best hotels I've ever stayed in and the service was fast and great. The bed was very comfortable and the breakfast was extremely good. The facilities were excellent.

                                  My rating for the hotel:

                                  • Average rating
                                    8.8
                                  • Location
                                    10
                                  • Rooms
                                    8
                                  • Service
                                    9
                                  • Value
                                    8
                                  • Dining
                                    9
                                • The view in the night time was excellent and romantic, the hotel was very clean and gorgeous, the staff in the club were extremely helpful and friendly. The room was magnificent, toilet was very nice and food had a good choice of western.

                                  The breakfast at the horizon club was pretty limited and the service minimal.

                                  My rating for the hotel:

                                  • Average rating
                                    9.2
                                  • Location
                                    8
                                  • Rooms
                                    10
                                  • Service
                                    10
                                  • Value
                                    9
                                • Nice view from the rooms, good hotel and the staff is very helpful and polite. Importantly the bed is comfortable.

                                  Location not ideal and breakfast was not complimentary and there was no free internet facility here.

                                  My rating for the hotel:

                                  • Average rating
                                    9.0
                                  • Location
                                    7
                                  • Rooms
                                    9
                                  • Service
                                    10
                                  • Value
                                    10
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                                Why book with us?

                                Low prices
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                                Free cancellations
                                Usually cancellations can be made without charge close to your arrival date (check policies).
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                                Hotel Awards 2014

                                ChineseHOTEL AWARDSHighly RecommendedSuzhou (Jiangsu)Shangri-La

                                According to guest reviews, the hotel has been rated asBest Spa Hotels in China

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