Shangri-La Hotel Sydney  5 stars

176 Cumberland Street | Sydney Cbd, Sydney, Australia, 2000  show mapSave
From  US$ 363
Best Price Guarantee
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Editorial review:

This Shangri-La does not meet the standards other Shangri-La locations in Asia. However, it has recently been renovated and is in the middle of the Rocks District which means it is a great location for wandering around and exploring. The service is average, but the rooms are a good size, and the views of Harbour Bridge and the Opera House are amazing especially from the bar and restaurant on the 36th floor.

Overview

Shangri-La Hotel Sydney is placed in the center of Sydney and offers breathtaking views over the bridge. The hotel opened in 1992 and since then remains an example of minimalist architecture in Sydney.

Rooms

Shangri-La Hotel Sydney features 560 rooms across 36 floors. Well-appointed rooms feature bathrooms with a hairdryer, a separate shower and a bathtub.

Eat

The magnificent restaurant serves outstanding international meals. The award-winning bar serves a selection of tea.

Work

Shangri-La Hotel Sydney boasts a business center, internet access as well as concierge service, 24-hour room service.

Relax

The on-site spa center offers Jacuzzi, a Turkish bath and a health club. The hotel’s fitness center has a gym, fitness classes.

Internet

Wireless internet is available in public areas and is free of charge

Guest Parking

Private hotel parking is possible on site and the rate is AUD 58 per day.

Year renovated   2006.  Number of floors   36.  Number of rooms   563.

Location

hotel Shangri-La Hotel Sydney Sydney location

Well located in the central district of Sydney, in the proximity of Ensemble Theatre, Australian Museum and Chinese Garden of Friendship. A 5-minute walk will take you to Manly Ferry, The Rocks and Pylon Lookout at Sydney Harbour Bridge.

The hotel offers ideal location close to a harbour.

Getting around.

Circular Quay train station lies within a 5-minute walk. 10 minutes' drive from Kingsford Smith airport.

Distance to:

  • City Center - 900 m
  • Airport: Kingsford Smith - 9.8km, Sydney Bankstown - 21.4km
  • Train Station: Circular Quay Station - 400 m, Wynyard Station - 500 m

Facilities

General
  • Parking (fee required)
  • Car rental
  • Elevator
  • Currency exchange
  • Tour desk
  • Barber/Beauty Shop
  • Newspapers/magazines
  • 24-Hour Front Desk
  • Luggage storage
Activities
  • Spa & wellness center
Services
  • Ticket service
  • Dry cleaning
  • Laundry
  • Massage services
Dining facilities
  • Breakfast
  • Continental breakfast
  • Breakfast buffet
  • Bar
  • Restaurant
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
Children's facilities
  • Child care
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Swimming pool
  • Indoor swimming pool
  • Jacuzzi
  • Fitness center
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Ironing facilities
  • Heating
  • In-room safe
  • Terrace

Policies

Check-In

from  3 pm

Check-Out

until  12 pm

Pets

Pets are not allowed

Children and extra beds
  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • All children under the age of 1 may stay for free. 
  • Older children/adults may stay at the price of AUD 95 per night/person for extra beds. 

Do you manage this property? Add your hotel to drive more sales or use badges to increase conversion rate at your website.

Guest Room

Harbor view

Shangri-La Hotel Sydney Guest Room
Check Prices
Shangri-La Hotel Sydney Guest Room
    Premier Double Room

    Harbor view

    King Size Bed - 60m2

    Shangri-La Hotel Sydney Premier Double Room
    Check Prices
    Shangri-La Hotel Sydney Premier Double Room
      Deluxe Twin Room

      Harbor view, City view

      Twin Beds or Two Single Beds or King Size Bed - 48m2

      Shangri-La Hotel Sydney Deluxe Twin Room
      Check Prices
      Shangri-La Hotel Sydney Deluxe Twin Room
        Executive Twin Room

        Harbor view

        Twin Beds - 40m2

        Shangri-La Hotel Sydney Executive Twin Room
        Check Prices
        Shangri-La Hotel Sydney Executive Twin Room
          Executive Suite

          Harbor view

          King Size Bed - 83m2

          Shangri-La Hotel Sydney Executive Suite
          Check Prices
          Shangri-La Hotel Sydney Executive Suite
            Deluxe Room

            Harbor view

            Double Bed or Two Single Beds

            Shangri-La Hotel Sydney Deluxe Room
            Check Prices
            Shangri-La Hotel Sydney Deluxe Room
              Double Room

              Harbor view

              Double Bed or King Size Bed

              Shangri-La Hotel Sydney Double Room
              Check Prices
              Shangri-La Hotel Sydney Double Room
                Standard Room

                Double Bed

                Shangri-La Hotel Sydney Standard Room
                Check Prices
                Shangri-La Hotel Sydney Standard Room
                  Twin Room

                  Twin Beds

                  Shangri-La Hotel Sydney Twin Room
                  Check Prices
                  Shangri-La Hotel Sydney Twin Room
                    Executive Room

                    Harbor view

                    Double Bed

                    Shangri-La Hotel Sydney Executive Room
                    Check Prices
                    Shangri-La Hotel Sydney Executive Room
                      Executive Corner Suite

                      King Size Bed

                      Shangri-La Hotel Sydney Executive Corner Suite
                      Check Prices
                      Shangri-La Hotel Sydney Executive Corner Suite
                        Suite

                        Double Bed

                        Check Prices
                          Deluxe Double Room

                          Harbor view, City view

                          Double Bed or King Size Bed - 48m2

                          Shangri-La Hotel Sydney Deluxe Double Room
                          Check Prices
                          Shangri-La Hotel Sydney Deluxe Double Room
                            Executive Double Room

                            Harbor view

                            Double Bed or King Size Bed - 40m2

                            Shangri-La Hotel Sydney Executive Double Room
                            Check Prices
                            Shangri-La Hotel Sydney Executive Double Room
                              Opera Double Room

                              City view

                              King Size Bed - 40m2

                              Shangri-La Hotel Sydney Opera Double Room
                              Check Prices
                              Shangri-La Hotel Sydney Opera Double Room
                                Opera Room

                                City view

                                Shangri-La Hotel Sydney Opera Room
                                Check Prices
                                Shangri-La Hotel Sydney Opera Room

                                  Shangri-La Hotel Sydney LocationWhat's nearby

                                  Legend
                                  Legend
                                  • Current hotel
                                  • Hotels nearby
                                  • Airports
                                  • Underground Railway Stations
                                  • Train Stations
                                  • Parks
                                  • Attractions for Tourists
                                  • Museums
                                  • Convention Centers
                                  • Stadiums
                                  • Food and meals
                                  • General

                                  Hover above the icons to see hotel photo and details.

                                  Click the hotel to go to the main hotel page.

                                  What's nearby

                                  Attractions for Tourists
                                  • Miller's Point
                                    200 m
                                  • The Rocks
                                    300 m
                                  • 400 m
                                  • Sydney Harbor Bridge
                                    800 m
                                  • Sydney Aquarium
                                    1.0km
                                  • Harbour Bridge
                                    1.1km
                                  Popular areas
                                  • Overseas Terminal
                                    400 m
                                  • Australia Square
                                    400 m
                                  • Martin Place
                                    700 m
                                  • King Street Wharf Entertainment District
                                    800 m
                                  General
                                  • Pylon Lookout
                                    400 m
                                  • Government House Sydney
                                    700 m
                                  • NSW Parliament House
                                    800 m
                                  • Sydney Opera
                                    900 m
                                  • Old Supreme Court Building
                                    900 m
                                  • The Sydney Mint
                                    1.0km
                                  Train Stations
                                  • Circular Quay Station
                                    300 m
                                  • Wynyard Station
                                    400 m
                                  Shopping Areas
                                  • Pitt Street Mall
                                    900 m
                                  Historical sites
                                  • Government House
                                    600 m
                                  Museums
                                  Parks
                                  Arboretum, green spaces, zoos
                                  • Sydney Wildlife World
                                    900 m
                                  • Royal Botanic Gardens
                                    1.0km
                                  Theaters
                                  • Sydney Opera House
                                    900 m
                                  Marina
                                  • Circular Quay
                                    400 m

                                  Local Attractions

                                  • Australian Museum
                                    1.6km
                                    6 College St, Sydney
                                  • Metro Theatre
                                    1.6km
                                    624 George St, Sydney
                                  • Sawmillers Reserve
                                    1.6km
                                    West Crescent Street, Sydney
                                  • Hyde Park Barracks Museum
                                    1.8km
                                    Macquarie Street, Sydney
                                  • Chinese Garden of Friendship
                                    1.8km
                                    Darling Harbour, Sydney

                                  Near the hotel

                                  • Pylon Lookout at Sydney Harbour Bridge
                                    30 m
                                    Cumberland Street, The Rocks, Sydney
                                  • The Rocks
                                    300 m
                                    Sydney, New South Wales 2000Australia
                                  • Sydney Ferries
                                    270 m
                                    Circular Quay, Sydney
                                  • Susannah Place
                                    170 m
                                    58-64 Gloucester Street, Sydney
                                  • Sydney Observatory
                                    250 m
                                    1003 Upper Fort Street, Sydney
                                  • Manly Ferry
                                    490 m
                                    Circular Quay, Sydney
                                  • Nurses Walk
                                    260 m
                                    Sydney, New South WalesAustralia

                                  Restaurants Nearby

                                  • Cafe Sydney

                                    71% likes this, based on 899 reviews
                                    Food: Seafood, European, Australian

                                    410 m
                                    5th Floor, Customs House

                                    Phone: 0292518683

                                  • The Fine Food Store

                                    85% likes this, based on 162 reviews
                                    Food: Contemporary, Café, Australian, Organic
                                    Price Range: USD 6 - USD 15

                                    350 m
                                    Kendall Lane, The Rocks

                                    Phone: 02 9252 1196

                                  • Selah

                                    85% likes this, based on 152 reviews
                                    Food: Australian
                                    Price Range: USD 40 - USD 40

                                    420 m
                                    12 Loftus Street

                                    Phone: (02) 9247 0097

                                  • Quay Restaurant

                                    76% likes this, based on 568 reviews
                                    Food: Contemporary, Eclectic, Fusion, Australian
                                    Price Range: USD 26 - USD 101

                                    490 m
                                    Upper Level, Overseas Passenger Terminal, Circular Quay West, The Rocks

                                    Phone: 61 2 9251 5600

                                  • Pendolino

                                    71% likes this, based on 272 reviews
                                    Food: Italian
                                    Price Range: USD 24 - USD 57

                                    900 m
                                    Shop 100-1-2, Level 2, 412-414 George St

                                    Phone: 02 9231 6117

                                  Shangri-La Hotel Sydney Reviews

                                  Guest reviews are submitted by our customers after their stay at Shangri-La Hotel Sydney

                                  Average guest rating

                                  3.9
                                  out of 5
                                  Excellent
                                  Based on 98 reviews

                                  Rating by category:

                                  Rooms
                                  3.6
                                  Dining
                                  3.5
                                  Value
                                  3.8
                                  Service
                                  3.3
                                  Location
                                  4.6

                                  Individual guest reviews

                                  • Beautiful views from every room and great hotel. The staff were very helpful, concierge was excellent and such a big shower and the bath was lovely. The food was good.

                                    Poor service.

                                    My rating for the hotel:

                                    • Average rating
                                      4.1
                                    • Location
                                      5
                                    • Rooms
                                      4
                                    • Service
                                      3
                                    • Value
                                      4
                                  • The location is fantastic, the best hotel staff I have come across in Australia and customer service is excellent. Rooms are the big plus and cocktail bar on top floor superb. All in all, the facilities are great as well.

                                    My rating for the hotel:

                                    • Average rating
                                      4.6
                                    • Location
                                      5
                                    • Rooms
                                      5
                                    • Service
                                      4
                                    • Value
                                      5
                                  • The position was good, the Hotel was very clean and staff were fabulous, very friendly and attentive. The beds were great and the restaurant was excellent as was the Altitude Bar on the top floor looking out over Sydney. The towels were huge and luxurious, food was only warm, air temp was too hot, the concierge was awesome. Checkout was smooth and painless, spa was fabulous.

                                    The location is difficult to get to on foot.

                                    My rating for the hotel:

                                    • Average rating
                                      4.7
                                    • Location
                                      4
                                    • Rooms
                                      5
                                    • Service
                                      5
                                    • Value
                                      5
                                  • Great location towards The Rocks and beautiful Hotel. Stylish interior design, staff are excellent and rooms are huge and the beds are incredibly comfortable. The blu bar is amazing and early evening drinks are complimentary.

                                    The receptionist gave us a bad service, the breakfasts were not nice.

                                    My rating for the hotel:

                                    • Average rating
                                      4.5
                                    • Location
                                      5
                                    • Rooms
                                      5
                                    • Service
                                      4
                                    • Value
                                      4
                                  • The room location was excellent and the hotel was lovely. The view of the Harbour Bridge & opera house was exquisite and staff were very helpful and courteous. The bathroom was large and the restaurant on the top floor had the best suckling pig dish.

                                    Service much to long, concierge rude and shower going hot and cold at times. Food and beverage not good, the pool is not really set up for lazing.

                                    My rating for the hotel:

                                    • Average rating
                                      3.8
                                    • Location
                                      4
                                    • Rooms
                                      5
                                    • Service
                                      3
                                    • Value
                                      5
                                    • Dining
                                      2
                                  • Incredible views and location, within walking distance to the Central Business District, the hotel rooms were beautifully appointed. The lobby was non impressive and the staff were brilliant. The bathroom was awesome, re excellent and the bar upstairs was breathtaking, canopies and drinks there were fantastic in the evenings.

                                    Very poor value, spotty service and the receptionist was not overly warm either. Elevators were overcrowded and slow, bathtub was dirty at arrival, breakfast was on the 36th floor in Altitudes restaurant, and very mediocre.

                                    My rating for the hotel:

                                    • Average rating
                                      3.7
                                    • Location
                                      4
                                    • Rooms
                                      4
                                    • Service
                                      4
                                    • Value
                                      3
                                  • Central location, great Hotel and super service and extremely helpful concierge. The comfortable bed & pillows, large lcd tv and very professional staff at the restaurant. More than adequate business facilities.

                                    Expensive room charges for drinks.

                                    My rating for the hotel:

                                    • Average rating
                                      4.2
                                    • Location
                                      4
                                    • Rooms
                                      4
                                    • Service
                                      4
                                    • Value
                                      4
                                    • Dining
                                      4
                                  • Awesome views and beautiful decor. Concierge services were excellent, room was very comfortable, clean and well appointed, breakfast was great.

                                    Staff not qualified to operate in 5 star hotel operations.

                                    My rating for the hotel:

                                    • Average rating
                                      3.9
                                    • Location
                                      5
                                    • Rooms
                                      4
                                    • Service
                                      3
                                    • Value
                                      4
                                  • The view was fabulous and the food on the buffet was excellent and we ate in the hotel several nights. The staff were really friendly and the room itself was lovely and clean. Coffee bar had great cappuccino.

                                    My rating for the hotel:

                                    • Average rating
                                      4.7
                                    • Location
                                      5
                                    • Rooms
                                      5
                                    • Service
                                      5
                                    • Value
                                      4
                                    • Dining
                                      5
                                  • The views were amazing, the location of the hotel was perfect overlooking the harbour and had easy access to downtown Sydney, staff were welcoming and really helpful. Room felt nice and clean, food was excellent. Gym was great.

                                    My rating for the hotel:

                                    • Average rating
                                      4.7
                                    • Location
                                      5
                                    • Rooms
                                      5
                                    • Service
                                      5
                                    • Value
                                      5
                                    • Dining
                                      4
                                  • The location is excellent and by far the best hotel I have ever stayed in worldwide. The fitness room here is wonderful and used the pool once, was good and there is a little terrace off the.

                                    Staff were friendly and knowledgeable without being pretentious.

                                    My rating for the hotel:

                                    • Average rating
                                      4.7
                                    • Location
                                      5
                                    • Rooms
                                      5
                                    • Service
                                      5
                                    • Value
                                      5
                                  • The views are spectacular, the hotel is in a very good location and the staff are all extremely customer friendly and professional. The rooms are very nice and the Altitude Bar on the 36th floor is amazing and must be visited.

                                    My rating for the hotel:

                                    • Average rating
                                      5.0
                                    • Location
                                      5
                                    • Rooms
                                      5
                                    • Service
                                      5
                                    • Value
                                      5
                                  • The view was great, the hotel room was very comfortable and the fabulous king size bed was pure heaven, staff were very pleasant and helpful. Bathroom was excellent, dinner at Altitude was really good.

                                    My rating for the hotel:

                                    • Average rating
                                      4.7
                                    • Location
                                      5
                                    • Rooms
                                      5
                                    • Service
                                      5
                                    • Value
                                      5
                                    • Dining
                                      4
                                  • Great view and location, good Hotel. The staff were most attentive and room was comfortable. The food was fantastic.

                                    My rating for the hotel:

                                    • Average rating
                                      4.9
                                    • Location
                                      5
                                    • Rooms
                                      5
                                    • Service
                                      5
                                    • Value
                                      5
                                  • Location is superb, helpful and friendly staff, best Hotel Experience ever.

                                    The room temperature is a bit hot even the a/c has turned to the highest level.

                                    My rating for the hotel:

                                    • Average rating
                                      3.7
                                    • Location
                                      3
                                    • Rooms
                                      4
                                  Show more reviews

                                  Why book with us?

                                  Low prices
                                  Enjoy our best price guarantee and special offers.
                                  Free cancellations
                                  Usually cancellations can be made without charge close to your arrival date (check policies).
                                  Guaranteed room
                                  You get instant confirmation directly from the hotel's reservation database.

                                  Hotel Awards 2014

                                  AustralianHOTEL AWARDSRecommendedSydneyShangri-La Hotel Sydney

                                  According to guest reviews, the hotel has been rated asBest Luxury Hotels in Australia

                                  Use Badge