Shangri-La Hotel Sydney  5 stars

176 Cumberland Street | Sydney Cbd, Sydney, Australia, 2000  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Editorial review:

This Shangri-La does not meet the standards other Shangri-La locations in Asia. However, it has recently been renovated and is in the middle of the Rocks District which means it is a great location for wandering around and exploring. The service is average, but the rooms are a good size, and the views of Harbour Bridge and the Opera House are amazing especially from the bar and restaurant on the 36th floor.

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Indoor swimming pool

Private swimming pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Golf course

 Spa and relaxation

Spa & wellness center

Turkish bath

Steam bath

Jacuzzi

Overview

Shangri-La Hotel Sydney is a 5-star property only 1.9km from Ensemble Theatre, Capitol Theatre and Chinese Garden of Friendship. Built in 1992, the spectacular hotel was renovated in 2006.

In the heart of Central Business district with great views of Sydney. Just 10 minutes from the center of Sydney.

An opera house and museums are set within walking distance.

Circular Quay train station lies within a 5-minute walk. Due to the hotel's excellent location, it will only take you a 10-minute drive to get to Kingsford Smith airport.

Rooms

The hotel's luxury rooms are appointed with individual climate control, LCD flat-screen TV, a laptop-size safe, Wi-Fi and a mini-refrigerator. Guests can make use of en suite bathrooms with a hairdryer, bathrobes and slippers available in all guestrooms.

Eat

A deluxe buffet breakfast is served in the dining room. International dishes are served in the first floor restaurant. Guests can relax in the in-house bar serving complimentary drinks.

Services

Guests will benefit from 24-hour room service, 24-hour reception and concierge service along with a souvenir shop, a beauty salon and a barber shop.

Relax

Leisure facilities include a cocktail lounge, an indoor heated pool and an outdoor swimming pool. The hotel’s fitness center has fitness classes and a gym.

Internet

Wireless internet is available in public areas for free.

Guest Parking

private hotel parking is possible on site and the rate is AUD 58 per day.

Year renovated   2007.  Number of floors   36.  Number of rooms   561.

City Center Sydney - 3000 ft
Airports Kingsford Smith (SYD) - 5.8 mi
Train Stations Circular Quay Station - 1400 ft, Wynyard Station - 1700 ft
Restaurants The Fine Food Store (cuisine: Contemporary, Café, Australian) - 1200 ft, Cafe Sydney (cuisine: Seafood, European, Australian) - 1400 ft
Beaches Shark Island - 1300 ft, iVenture Card Australia - 3400 ft
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Facilities

General
  • Free Wi-Fi in public areas
  • Paid on-site parking
  • Handicap parking
  • VIP check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Air conditioning in public areas
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Executive/Club floor
  • Lobby
  • Souvenir shop
  • Florist/Flower shop
  • Coffee shop
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled
Services
  • Paid airport shuttle
  • City shuttle service
  • Paid valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Limousine service
  • Dry cleaning
  • Laundry
  • Wedding services
  • Doctor on call
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service
  • Wake up service
Dining facilities
  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • A la carte restaurant
  • Snack bar
  • Cafe
  • Catering service
  • Coffee/Tea in lobby
Meeting facilities
  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Secretarial service
  • Projector
  • Printers
  • Fax/Photocopying
Children's facilities
  • Cribs available
  • Babysitting/Child services
Leisure facilities
  • Indoor heated swimming pool
  • Private swimming pool
  • Outdoor swimming pool
  • Indoor swimming pool
  • Golf course
  • Fitness center
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Jacuzzi
  • Shiatsu massage
  • Sun terrace
Room view
  • Sea view
  • City view
  • Harbor view
Room facilities
  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk
Bathroom
  • Separate tub and shower
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers
  • Lighted makeup mirror
  • Bathroom telephone
Bedroom
  • Premium bedding
  • Goose feather pillows
Media
  • Paid movies/Video
  • Cable/Satellite television
  • DVD player
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Policies

Check-In

from  3 pm

Check-Out

until  11 am

Children and extra beds
  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • All children under the age of 1 may stay for free in a crib. 
  • Older children/adults may stay at the price of AUD 95 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

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Club Double Room
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Shangri-La Hotel Sydney Club Double Room
Bed type: King Size bed
Size: 435 sq. feet
Room facilities
    Grand Deluxe Twin Room
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    Shangri-La Hotel Sydney Grand Deluxe Twin Room
    Bed type: 2 Single beds or Double Bed or Twin beds
    Size: 540 sq. feet
    View: Harbor view

    Deluxe Grand Harbour View Twin

    Room facilities
      Premier Double Room
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      Shangri-La Hotel Sydney Premier Double Room
      Shangri-La Hotel Sydney Premier Double Room
      Shangri-La Hotel Sydney Premier Double Room
      Shangri-La Hotel Sydney Premier Double Room
      Shangri-La Hotel Sydney Premier Double Room
      Bed type: King Size bed or Double Bed or 1 Super-King Size bed
      Size: 650 sq. feet
      View: Harbor view

      Premier Grand Harbour View Room + Breakfast

      Room facilities
        Premier Corner Double Room
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        Shangri-La Hotel Sydney Premier Corner Double Room
        Shangri-La Hotel Sydney Premier Corner Double Room
        Shangri-La Hotel Sydney Premier Corner Double Room
        Shangri-La Hotel Sydney Premier Corner Double Room
        Bed type: King Size bed
        Size: 650 sq. feet
        View: Harbor view
        Room facilities
          Grand Premier Double Room
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          Bed type: Double Bed
          View: Harbor view

          Premier Grand Harbour View Room

          Room facilities
            Double Room
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            Shangri-La Hotel Sydney Double Room
            Bed type: King Size bed or Double Bed or Double or Twin beds
            Size: 540 sq. feet
            View: Harbor view

            Horizon Darling Harbour View Room + Breakfast

            Room facilities
              Suite
              Check Prices
              Shangri-La Hotel Sydney Suite
              Shangri-La Hotel Sydney Suite
              Shangri-La Hotel Sydney Suite
              Shangri-La Hotel Sydney Suite
              Bed type: Double Bed or King Size bed or 1 Double and 1 Single bed
              Size: 895 sq. feet
              View: , City view
              Room facilities
                Deluxe Double Room
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                Shangri-La Hotel Sydney Deluxe Double Room
                Shangri-La Hotel Sydney Deluxe Double Room
                Shangri-La Hotel Sydney Deluxe Double Room
                Shangri-La Hotel Sydney Deluxe Double Room
                Shangri-La Hotel Sydney Deluxe Double Room
                Bed type: King Size bed or Twin beds or 2 Single beds
                Size: 540 sq. feet
                View: City view, Harbor view,

                Deluxe Darling Harbour View Room

                Room facilities
                  Executive Double Room
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                  Shangri-La Hotel Sydney Executive Double Room
                  Shangri-La Hotel Sydney Executive Double Room
                  Shangri-La Hotel Sydney Executive Double Room
                  Shangri-La Hotel Sydney Executive Double Room
                  Shangri-La Hotel Sydney Executive Double Room
                  Bed type: King Size bed or 2 Single beds or Twin beds
                  Size: 520 sq. feet
                  View: Harbor view, City view

                  Executive King Room with Opera House City View

                  Room facilities
                    Executive Suite
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                    Shangri-La Hotel Sydney Executive Suite
                    Shangri-La Hotel Sydney Executive Suite
                    Shangri-La Hotel Sydney Executive Suite Suite
                    Shangri-La Hotel Sydney Executive Suite
                    Shangri-La Hotel Sydney Executive Suite
                    Bed type: King Size bed or 2 Single beds or Double Bed
                    Size: 895 sq. feet
                    View: Harbor view

                    Executive Grand Harbour View Suite + Breakfast

                    Room facilities
                      Executive Corner Suite
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                      Shangri-La Hotel Sydney Executive Corner Suite
                      Shangri-La Hotel Sydney Executive Corner Suite
                      Shangri-La Hotel Sydney Executive Corner Suite
                      Bed type: King Size bed
                      Size: 520 sq. feet
                      Room facilities
                        Panoramic Tower Suite
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                        Shangri-La Hotel Sydney Panoramic Tower Suite
                        Shangri-La Hotel Sydney Panoramic Tower Suite
                        Shangri-La Hotel Sydney Panoramic Tower Suite Suite
                        Bed type: King Size bed
                        Size: 895 sq. feet
                        View: Harbor view
                        Room facilities
                          Opera Double Room
                          Check Prices
                          Shangri-La Hotel Sydney Opera Double Room
                          Bed type: King Size bed or 2 Single beds or Double Bed
                          Size: 435 sq. feet
                          View: City view

                          Horizon Opera House City View Room + Breakfast

                          Room facilities

                            Shangri-La Hotel Sydney LocationWhat's nearby

                            Legend
                            Legend
                            • Current hotel
                            • Hotels nearby
                            • Airports
                            • Underground stations
                            • Train stations
                            • Parks
                            • Tourist attractions
                            • Museums
                            • Convention centers
                            • Stadiums
                            • Food and meals
                            • General

                            Hover above the icons to see hotel photo and details.

                            Click the hotel to go to the main hotel page.

                            What's nearby

                            Tourist attractions
                            Popular areas
                            • Overseas Terminal
                              1400 ft
                            • Australia Square
                              1400 ft
                            • Martin Place
                              2300 ft
                            • King Street Wharf Entertainment District
                              2700 ft
                            • Cockle Bay
                              4000 ft
                            Places of interest
                            • Pylon Lookout
                              1400 ft
                            • Government House Sydney
                              2300 ft
                            • NSW Parliament House
                              2700 ft
                            • Sydney Opera
                              3000 ft
                            • Old Supreme Court Building
                              3000 ft
                            • The Sydney Mint
                              3300 ft
                            Train stations
                            Shopping areas
                            • Pitt Street Mall
                              3000 ft
                            Historical sites
                            • Government House
                              2000 ft
                            Museums
                            Parks
                            Arboretum, Green spaces, Zoos
                            • Sydney Wildlife World
                              3000 ft
                            • Royal Botanic Gardens
                              3300 ft
                            Theaters
                            Marina

                            Local Attractions

                            • Australian Museum
                              5200 ft
                              6 College St, Sydney
                            • Hyde Park Barracks Museum
                              1.1 mi
                              Macquarie Street, Sydney
                            • Chinese Garden of Friendship
                              1.1 mi
                              Darling Harbour, Sydney
                            • Queen Victoria Building (QVB)
                              1.2 mi
                              455 George Street, Sydney
                            • Powerhouse Museum
                              1.3 mi
                              500 Harris St Ultimo, Sydney

                            Near the hotel

                            • Pylon Lookout at Sydney Harbour Bridge
                              100 ft
                              Cumberland Street, The Rocks, Sydney
                            • The Rocks
                              1000 ft
                              Sydney, New South Wales 2000Australia
                            • Susannah Place
                              600 ft
                              58-64 Gloucester Street, Sydney
                            • Sydney Observatory
                              900 ft
                              1003 Upper Fort Street, Sydney
                            • Museum of Contemporary Art
                              1100 ft
                              140 George St, Sydney
                            • Garrison Church
                              1200 ft
                              Argyle and Lower Fort Streets, Sydney
                            • Oz Jetboating Sydney Harbour
                              1200 ft
                              Circular Quay, Sydney

                            Restaurants Nearby

                            • The Fine Food Store

                              71% likes this, based on 159 reviews
                              Cuisine: Contemporary, Café, Australian, Organic
                              Price Range: USD 7 - USD 16

                              1200 ft
                              Kendall Lane, The Rocks

                              Phone: 02 9252 1196

                            • Cafe Sydney

                              70% likes this, based on 897 reviews
                              Cuisine: Seafood, European, Australian

                              1400 ft
                              5th Floor, Customs House

                              Phone: 0292518683

                            • Selah

                              85% likes this, based on 152 reviews
                              Cuisine: Australian
                              Price Range: USD 40 - USD 40

                              1400 ft
                              12 Loftus Street

                              Phone: (02) 9247 0097

                            • Quay Restaurant

                              76% likes this, based on 568 reviews
                              Cuisine: Contemporary, Eclectic, Fusion, Australian
                              Price Range: USD 26 - USD 101

                              1600 ft
                              Upper Level, Overseas Passenger Terminal, Circular Quay West, The Rocks

                              Phone: 61 2 9251 5600

                            • Pendolino

                              71% likes this, based on 272 reviews
                              Cuisine: Italian
                              Price Range: USD 24 - USD 57

                              3000 ft
                              Shop 100-1-2, Level 2, 412-414 George St

                              Phone: 02 9231 6117

                            Shangri-La Hotel Sydney Reviews

                            Guest reviews are submitted by our customers after their stay at Shangri-La Hotel Sydney

                            Average guest rating

                            8.0
                            out of 10
                            Excellent
                            Based on 100 reviews

                            Rating by category:

                            Value
                            7.5
                            Rooms
                            9.7
                            Service
                            9.2
                            Location
                            8.9

                            Individual guest reviews

                            • Couple

                              We really enjoyed the staff that worked there. They were all very welcoming, nice & friendly. The bed was the most comfortable bed we have ever slept in. The view of the Harbour Bridge & Opera House was exquisite!

                              We didn't like the fact that the drawer kept opening, and the desk chair was damaged.

                              • Average rating
                                10.0
                            • Couple

                              The room and service was fantastic with polite and helpful staff

                              I think it needs to clearly state on the internet regarding accessibility to the city for people wishing to access it without using transport. The steep hill for a person with a diability is restrictive.

                              • Average rating
                                9.2
                            • Older travelers

                              The hotel room was very comfortable and the fabulous king size bed was pure heaven. The bathroom was very well appointed and luxurious. The location of the hotel was perfect overlooking the harbour and had easy access to downtown Sydney, Circular Quay and all the bars and restaurants around the Rocks. Had a wonderful stay here and would definitely come back.

                              Although there were six lifts, it seemed to take forever to get one no matter what time of day or night. Not sure they were all in working order.

                              • Average rating
                                9.2
                            • Older travelers

                              The room was very big. The view was magnificent and the staff were fantastic, nothing was a problem to them. By far the best hotel I have ever stayed in worldwide.

                              • Average rating
                                9.6
                            • Family with children

                              The hotel is in a very good location, close to Sydney harbour bridge and opera house, also very close to ferries. And of course, shopping.

                              • Average rating
                                10.0
                            • Older travelers

                              we watched a play and needed some where to stay

                              • Average rating
                                10.0
                            • Older travelers

                              Luxurious comfort, pleasant ambience and incredible views and location.

                              • Average rating
                                8.8
                            • Group of friends

                              Awesome views; the harbour bridge and opera house seemed to be within touching distance of our window.

                              • Average rating
                                9.2
                            • Group of friends

                              The Comfortable Bed & Pillows

                              How Slow the Lifts were, waiting a long time for a lift.

                              • Average rating
                                7.8
                            • Couple

                              The bathroom was awesome! Such a big shower and the bath was lovely (seen as we dont have one in our home). It was a very nicely set up hotel and the way the room was decorated was lovely! For the price we paid we would stay there every weekend if we could!!!

                              When we went into the room it smelt like cigarette smoke which I really do not like. And the mini bar listing is written incorrectly people could argue if they wanted to as it says 2* coca cola can $6 this wouold make any normal person think that it is $6 for the 2 cans. Other then these we loved our stay.

                              • Average rating
                                7.8
                            • Older travelers

                              The rooms were generous in size. We were glad to see that our bathroom had a bath as well as a separate shower. Staff were very helpful and courteous.

                              The room we were allocated was next to a double apartment (507/508) and we had an adjoining door that was illfitting. The considerable noise of our neighbours especially at 4am spoilt our first night.If rooms such as ours is to be allocated separately, then the doors and soundproofing need attention or blocking off altogether.

                              • Average rating
                                7.0
                            • Couple

                              Central location, staff, view from the cocktail bar!

                              AUD$84 for breakfast for 2 people was a bit steep!

                              • Average rating
                                8.8
                            • Couple

                              Altitude bar was good if a little expensive

                              • Average rating
                                7.4
                            • Older travelers

                              The Blu bar is amazing. My only negative comment would be that the room we had was a bit dark. It's a shame the windows are not bigger to take in the view. I had to sit on the window box to get a veiw.

                              • Average rating
                                9.4
                            • Older travelers

                              The view overlooking the harbour and opera house. Just a short downhill walk to the city centre.

                              The short uphill walk back to the hotel. We probably needed the exercise!

                              • Average rating
                                10.0
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                            Why book with us?

                            Low prices
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                            Free cancellations
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                            Hotel Awards

                            AustralianHOTEL AWARDSRecommendedSydneyShangri-La Hotel Sydney

                            According to guest reviews, the hotel has been rated asBest Luxury Hotels in Australia

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