Shangri-La Hotel Sydney  5 stars

176 Cumberland Street | Sydney Cbd, Sydney, Australia, 2000  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Editorial review:

This Shangri-La does not meet the standards other Shangri-La locations in Asia. However, it has recently been renovated and is in the middle of the Rocks District which means it is a great location for wandering around and exploring. The service is average, but the rooms are a good size, and the views of Harbour Bridge and the Opera House are amazing especially from the bar and restaurant on the 36th floor.

Overview

Shangri-La Hotel Sydney is placed in the center of Sydney and offers breathtaking views over the bridge. The hotel opened in 1992 and since then remains an example of minimalist architecture in Sydney.

Well located in the central district of Sydney, in the proximity of Ensemble Theatre, Australian Museum and Chinese Garden of Friendship. A 5-minute walk will take you to Manly Ferry, The Rocks and Pylon Lookout at Sydney Harbour Bridge.

The hotel offers ideal location close to a harbour.

Circular Quay train station lies within a 5-minute walk. 10 minutes' drive from Kingsford Smith airport.

Rooms

Shangri-La Hotel Sydney features 560 rooms across 36 floors. Well-appointed rooms feature bathrooms with a hairdryer, a separate shower and a bathtub.

Eat

The magnificent restaurant serves outstanding international meals. The award-winning bar serves a selection of tea.

Work

Shangri-La Hotel Sydney boasts a business center, internet access as well as concierge service, 24-hour room service.

Relax

The on-site spa center offers Jacuzzi, a Turkish bath and a health club. The hotel’s fitness center has a gym, fitness classes.

Internet

Wireless internet is available in public areas and is free of charge.

Guest Parking

Private hotel parking is possible on site and the rate is AUD 58 per day.

Year renovated   2006.  Number of floors   36.  Number of rooms   561.

City Center Sydney - 3000 ft
Airports Kingsford Smith (SYD) - 5.8 mi
Train Stations Circular Quay Station - 1400 ft, Wynyard Station - 1700 ft
Restaurants The Fine Food Store (Cuisine: Contemporary, Café, Australian) - 1200 ft, Cafe Sydney (Cuisine: Seafood, European, Australian) - 1400 ft
Beaches Shark Island - 1300 ft, iVenture Card Australia - 3400 ft
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Facilities

General
  • Parking (fee required)
  • Safe deposit box
  • Car rental
  • Currency exchange
  • Elevator
  • ATM/Cash machine
  • Concierge desk
  • Doctor on call
  • Express check-in
  • Express check-out
  • Florist
  • Airport shuttle
  • Shoe shine stand
  • Storage space
  • 24-Hour Front Desk
  • Front desk
  • VIP room facilities
  • Newspapers/magazines
  • Barber/Beauty Shop
  • Trouser Press
  • Tour desk
Activities
  • Spa & wellness center
Services
  • Bell staff/porter
  • Maid Service
  • Shops/Commercial Services
  • Limousine service
  • Valet parking
  • Medical Facilities Service
  • Laundry
  • Dry cleaning
  • Ticket service
Dining facilities
  • Breakfast buffet
  • Continental breakfast
  • Bar/Lounge
  • Restaurant
  • Cocktail lounge
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
  • Meeting room
  • Conference facilities
Children's facilities
  • Child care
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
  • Wheel chair access
Leisure and relaxation facilities
  • Indoor swimming pool
  • Sauna
  • Fitness center
  • Exercise gym
  • Steam bath
  • Hot tub
  • Shiatsu massage
Room view
  • City view
  • Harbor view
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • 24-hour room service
  • Heating
  • Tea and Coffee Facilities
  • Ironing facilities
  • Mini-refrigerator
  • Work desk
  • Mini bar
  • Connecting rooms
  • Terrace
  • Dressing area
Living Area
  • Sitting area
  • Living room
Bathroom
  • Separate tub and shower
  • Bathtub
  • Hair dryer
  • Shower
  • Toilet
  • Private bathroom
  • Bathrobe
  • Bathroom telephone
  • Slippers
Kitchen facilities
  • Refrigerator
Media
  • Cable TV
  • Satellite TV
  • Analog data port
  • Voice mail
  • Speaker phone
  • Pay TV
  • AM/FM alarm clock
  • Telephone
  • Radio
  • Internet access
  • DVD player
  • Direct dial telephone
  • iPod docking station
Room decor
  • Soundproofed windows

Policies

Check-In

from  3 pm

Check-Out

until  11 am

Children and extra beds
  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay for free in a crib. 
  • Older children/adults may stay at the price of AUD 95 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 
Pets

Pets are not allowed.

Travelers’ questions & answers

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Club Room
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Shangri-La Hotel Sydney Club Room
Shangri-La Hotel Sydney Club Room
Shangri-La Hotel Sydney Club Room
Shangri-La Hotel Sydney Club Room
Bed type: King Size Bed
Size: 435 sq. feet
View: Harbor view,
Room facilities
    Club Suite
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    View: Harbor view
    Grand Luxe Room
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    Bed type: Double Or Twin Beds
    Room facilities
      Premier Double Room
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      Shangri-La Hotel Sydney Premier Double Room
      Shangri-La Hotel Sydney Premier Double Room
      Shangri-La Hotel Sydney Premier Double Room
      Shangri-La Hotel Sydney Premier Double Room
      Shangri-La Hotel Sydney Premier Double Room
      Bed type: King Size Bed or Double Bed
      Size: 650 sq. feet
      View: Harbor view
      Room facilities
        Premier Corner Double Room
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        Shangri-La Hotel Sydney Premier Corner Double Room
        Shangri-La Hotel Sydney Premier Corner Double Room
        Shangri-La Hotel Sydney Premier Corner Double Room
        Shangri-La Hotel Sydney Premier Corner Double Room
        Shangri-La Hotel Sydney Premier Corner Double Room
        Bed type: King Size Bed
        Size: 650 sq. feet
        View: Harbor view
        Room facilities
          Double Room
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          Shangri-La Hotel Sydney Double Room
          Shangri-La Hotel Sydney Double Room
          Shangri-La Hotel Sydney Double Room
          Shangri-La Hotel Sydney Double Room
          Shangri-La Hotel Sydney Double Room
          Bed type: King Size Bed or Double Bed or One Single Bed
          Size: 520 sq. feet
          View: Harbor view, City view

          Double Room

          Room facilities
            Suite
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            Shangri-La Hotel Sydney Suite
            Shangri-La Hotel Sydney Suite
            Shangri-La Hotel Sydney Suite
            Bed type: Double Bed or King Size Bed or Quad
            Size: 895 sq. feet
            View: , City view, Harbor view
            Room facilities
              Deluxe Double Room
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              Shangri-La Hotel Sydney Deluxe Double Room
              Shangri-La Hotel Sydney Deluxe Double Room
              Shangri-La Hotel Sydney Deluxe Double Room
              Shangri-La Hotel Sydney Deluxe Double Room
              Shangri-La Hotel Sydney Deluxe Double Room
              Bed type: King Size Bed or Double Bed or Twin Beds
              Size: 520 sq. feet
              View: City view, Harbor view,
              Room facilities
                Deluxe Triple Room
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                Bed type: Triple
                View: Harbor view
                Executive Double Room
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                Shangri-La Hotel Sydney Executive Double Room
                Shangri-La Hotel Sydney Executive Double Room
                Shangri-La Hotel Sydney Executive Double Room
                Shangri-La Hotel Sydney Executive Double Room
                Shangri-La Hotel Sydney Executive Double Room
                Bed type: King Size Bed or Double Bed or Two Single Beds
                Size: 435 sq. feet
                View: Harbor view, City view
                Room facilities
                  Executive Triple Room
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                  Bed type: Triple
                  Executive Corner Suite
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                  Shangri-La Hotel Sydney Executive Corner Suite
                  Shangri-La Hotel Sydney Executive Corner Suite
                  Shangri-La Hotel Sydney Executive Corner Suite
                  Shangri-La Hotel Sydney Executive Corner Suite
                  Shangri-La Hotel Sydney Executive Corner Suite
                  Bed type: King Size Bed or Double Bed or King Or Twin Beds
                  Room facilities
                    Executive Suite
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                    Shangri-La Hotel Sydney Executive Suite
                    Shangri-La Hotel Sydney Executive Suite
                    Shangri-La Hotel Sydney Executive Suite Suite
                    Shangri-La Hotel Sydney Executive Suite
                    Shangri-La Hotel Sydney Executive Suite
                    Bed type: King Size Bed
                    Size: 895 sq. feet
                    View: Harbor view
                    Room facilities
                      Panoramic Tower Suite
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                      Shangri-La Hotel Sydney Panoramic Tower Suite
                      Shangri-La Hotel Sydney Panoramic Tower Suite
                      Shangri-La Hotel Sydney Panoramic Tower Suite Suite
                      Bed type: King Size Bed
                      Size: 895 sq. feet
                      View: Harbor view
                      Room facilities
                        Opera Double Room
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                        Shangri-La Hotel Sydney Opera Double Room
                        Shangri-La Hotel Sydney Opera Double Room
                        Shangri-La Hotel Sydney Opera Double Room
                        Shangri-La Hotel Sydney Opera Double Room
                        Shangri-La Hotel Sydney Opera Double Room
                        Bed type: King Size Bed or Double Bed or Two Single Beds
                        Size: 435 sq. feet
                        View: City view
                        Room facilities

                          Shangri-La Hotel Sydney LocationWhat's nearby

                          Legend
                          Legend
                          • Current hotel
                          • Hotels nearby
                          • Airports
                          • Underground stations
                          • Train stations
                          • Parks
                          • Tourist attractions
                          • Museums
                          • Convention centers
                          • Stadiums
                          • Food and meals
                          • General

                          Hover above the icons to see hotel photo and details.

                          Click the hotel to go to the main hotel page.

                          What's nearby

                          Tourist attractions
                          • Miller's Point
                            700 ft
                          • The Rocks
                            1000 ft
                          • 1400 ft
                          • Sydney Harbor Bridge
                            2700 ft
                          • Sydney Aquarium
                            3300 ft
                          • Queen Victoria Building
                            3700 ft
                          Popular areas
                          • Australia Square
                            1400 ft
                          • Overseas Terminal
                            1400 ft
                          • Martin Place
                            2300 ft
                          • King Street Wharf Entertainment District
                            2700 ft
                          Places of interest
                          • Pylon Lookout
                            1400 ft
                          • Government House Sydney
                            2300 ft
                          • NSW Parliament House
                            2700 ft
                          • Old Supreme Court Building
                            3000 ft
                          • Sydney Opera
                            3000 ft
                          • The Sydney Mint
                            3300 ft
                          Train stations
                          • Circular Quay Station
                            1000 ft
                          • Wynyard Station
                            1400 ft
                          Shopping areas
                          • Pitt Street Mall
                            3000 ft
                          Historical sites
                          • Government House
                            2000 ft
                          Museums
                          Parks
                          Arboretum, Green spaces, Zoos
                          • Sydney Wildlife World
                            3000 ft
                          • Royal Botanic Gardens
                            3300 ft
                          Theaters
                          • Sydney Opera House
                            3000 ft
                          Marina
                          • Circular Quay
                            1400 ft

                          Local Attractions

                          • Australian Museum
                            5200 ft
                            6 College St, Sydney
                          • Hyde Park Barracks Museum
                            1.1 mi
                            Macquarie Street, Sydney
                          • Chinese Garden of Friendship
                            1.1 mi
                            Darling Harbour, Sydney
                          • Queen Victoria Building (QVB)
                            1.2 mi
                            455 George Street, Sydney
                          • Powerhouse Museum
                            1.3 mi
                            500 Harris St Ultimo, Sydney

                          Near the hotel

                          • Pylon Lookout at Sydney Harbour Bridge
                            100 ft
                            Cumberland Street, The Rocks, Sydney
                          • The Rocks
                            1000 ft
                            Sydney, New South Wales 2000Australia
                          • Susannah Place
                            600 ft
                            58-64 Gloucester Street, Sydney
                          • Sydney Observatory
                            900 ft
                            1003 Upper Fort Street, Sydney
                          • Museum of Contemporary Art
                            1100 ft
                            140 George St, Sydney
                          • Garrison Church
                            1200 ft
                            Argyle and Lower Fort Streets, Sydney
                          • Oz Jetboating Sydney Harbour
                            1200 ft
                            Circular Quay, Sydney

                          Restaurants Nearby

                          • The Fine Food Store

                            71% likes this, based on 159 reviews
                            Cuisine: Contemporary, Café, Australian, Organic
                            Price Range: USD 7 - USD 16

                            1200 ft
                            Kendall Lane, The Rocks

                            Phone: 02 9252 1196

                          • Cafe Sydney

                            70% likes this, based on 897 reviews
                            Cuisine: Seafood, European, Australian

                            1400 ft
                            5th Floor, Customs House

                            Phone: 0292518683

                          • Selah

                            85% likes this, based on 152 reviews
                            Cuisine: Australian
                            Price Range: USD 40 - USD 40

                            1400 ft
                            12 Loftus Street

                            Phone: (02) 9247 0097

                          • Quay Restaurant

                            76% likes this, based on 568 reviews
                            Cuisine: Contemporary, Eclectic, Fusion, Australian
                            Price Range: USD 26 - USD 101

                            1700 ft
                            Upper Level, Overseas Passenger Terminal, Circular Quay West, The Rocks

                            Phone: 61 2 9251 5600

                          • Pendolino

                            71% likes this, based on 272 reviews
                            Cuisine: Italian
                            Price Range: USD 24 - USD 57

                            3000 ft
                            Shop 100-1-2, Level 2, 412-414 George St

                            Phone: 02 9231 6117

                          Shangri-La Hotel Sydney Reviews

                          Guest reviews are submitted by our customers after their stay at Shangri-La Hotel Sydney

                          Average guest rating

                          8.0
                          out of 10
                          Excellent
                          Based on 113 reviews

                          Rating by category:

                          Dining
                          7.0
                          Value
                          7.7
                          Service
                          6.7
                          Location
                          9.3
                          Rooms
                          7.4

                          Individual guest reviews

                          • Couple

                            We really enjoyed the staff that worked there. They were all very welcoming, nice & friendly. The bed was the most comfortable bed we have ever slept in. The view of the Harbour Bridge & Opera House was exquisite!

                            We didn't like the fact that the drawer kept opening, and the desk chair was damaged.

                            • Average rating
                              10.0
                          • Couple

                            The room and service was fantastic with polite and helpful staff

                            I think it needs to clearly state on the internet regarding accessibility to the city for people wishing to access it without using transport. The steep hill for a person with a diability is restrictive.

                            • Average rating
                              9.2
                          • Older travelers

                            The hotel room was very comfortable and the fabulous king size bed was pure heaven. The bathroom was very well appointed and luxurious. The location of the hotel was perfect overlooking the harbour and had easy access to downtown Sydney, Circular Quay and all the bars and restaurants around the Rocks. Had a wonderful stay here and would definitely come back.

                            Although there were six lifts, it seemed to take forever to get one no matter what time of day or night. Not sure they were all in working order.

                            • Average rating
                              9.2
                          • Older travelers

                            The room was very big. The view was magnificent and the staff were fantastic, nothing was a problem to them. By far the best hotel I have ever stayed in worldwide.

                            • Average rating
                              9.6
                          • Family with children

                            The hotel is in a very good location, close to Sydney harbour bridge and opera house, also very close to ferries. And of course, shopping.

                            • Average rating
                              10.0
                          • Older travelers

                            we watched a play and needed some where to stay

                            • Average rating
                              10.0
                          • Older travelers

                            Luxurious comfort, pleasant ambience and incredible views and location.

                            • Average rating
                              8.8
                          • Group of friends

                            Awesome views; the harbour bridge and opera house seemed to be within touching distance of our window.

                            • Average rating
                              9.2
                          • Group of friends

                            The Comfortable Bed & Pillows

                            How Slow the Lifts were, waiting a long time for a lift.

                            • Average rating
                              7.8
                          • Couple

                            The bathroom was awesome! Such a big shower and the bath was lovely (seen as we dont have one in our home). It was a very nicely set up hotel and the way the room was decorated was lovely! For the price we paid we would stay there every weekend if we could!!!

                            When we went into the room it smelt like cigarette smoke which I really do not like. And the mini bar listing is written incorrectly people could argue if they wanted to as it says 2* coca cola can $6 this wouold make any normal person think that it is $6 for the 2 cans. Other then these we loved our stay.

                            • Average rating
                              7.8
                          • Older travelers

                            The rooms were generous in size. We were glad to see that our bathroom had a bath as well as a separate shower. Staff were very helpful and courteous.

                            The room we were allocated was next to a double apartment (507/508) and we had an adjoining door that was illfitting. The considerable noise of our neighbours especially at 4am spoilt our first night.If rooms such as ours is to be allocated separately, then the doors and soundproofing need attention or blocking off altogether.

                            • Average rating
                              7.0
                          • Couple

                            Central location, staff, view from the cocktail bar!

                            AUD$84 for breakfast for 2 people was a bit steep!

                            • Average rating
                              8.8
                          • Couple

                            Altitude bar was good if a little expensive

                            • Average rating
                              7.4
                          • Older travelers

                            The Blu bar is amazing. My only negative comment would be that the room we had was a bit dark. It's a shame the windows are not bigger to take in the view. I had to sit on the window box to get a veiw.

                            • Average rating
                              9.4
                          • Older travelers

                            The view overlooking the harbour and opera house. Just a short downhill walk to the city centre.

                            The short uphill walk back to the hotel. We probably needed the exercise!

                            • Average rating
                              10.0
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                          Why book with us?

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                          Hotel Awards 2014

                          AustralianHOTEL AWARDSRecommendedSydneyShangri-La Hotel Sydney

                          According to guest reviews, the hotel has been rated asBest Luxury Hotels in Australia

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