Shangri-La Hotel Sydney  5 stars

176 Cumberland Street | Sydney Cbd, Sydney, Australia, 2000  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Editorial review:

This Shangri-La does not meet the standards other Shangri-La locations in Asia. However, it has recently been renovated and is in the middle of the Rocks District which means it is a great location for wandering around and exploring. The service is average, but the rooms are a good size, and the views of Harbour Bridge and the Opera House are amazing especially from the bar and restaurant on the 36th floor.

Overview

Shangri-La Hotel Sydney is a 5-star property only 1.9km from Ensemble Theatre, Capitol Theatre and Chinese Garden of Friendship. Built in 1992, the spectacular hotel was renovated in 2006.

In the heart of Central Business district with great views of Sydney. Just 10 minutes from the center of Sydney.

An opera house and museums are set within walking distance.

Circular Quay train station lies within a 5-minute walk. Due to the hotel's excellent location, it will only take you a 10-minute drive to get to Kingsford Smith airport.

Rooms

The hotel's well-appointed rooms are appointed with individual climate control, LCD flat-screen TV, a laptop-size safe, Wi-Fi and a mini-refrigerator. Guests can make use of en suite bathrooms with a hairdryer, bathrobes and slippers available in all guestrooms.

Eat

A deluxe buffet breakfast is served in the dining room. International dishes are served in the first floor restaurant. Guests can relax in the in-house bar serving complimentary drinks.

Work

Guests will benefit from 24-hour room service, 24-hour reception and concierge service along with a souvenir shop, a beauty salon and a barber shop.

Relax

Leisure facilities include a cocktail lounge, an indoor heated pool and an outdoor swimming pool. The hotel’s fitness center has fitness classes and a gym.

Internet

Wireless internet is available in public areas and is free of charge.

Guest Parking

Private hotel parking is possible on site and the rate is AUD 58 per day.

Year renovated   2006.  Number of floors   36.  Number of rooms   561.

City Center Sydney - 3000 ft
Airports Kingsford Smith (SYD) - 5.8 mi
Train Stations Circular Quay Station - 1400 ft, Wynyard Station - 1700 ft
Restaurants The Fine Food Store (cuisine: Contemporary, Café, Australian) - 1200 ft, Cafe Sydney (cuisine: Seafood, European, Australian) - 1400 ft
Beaches Shark Island - 1300 ft, iVenture Card Australia - 3400 ft
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Facilities

General
  • Parking (fee required)
  • Safe deposit box
  • Car rental
  • Currency exchange
  • Elevator
  • ATM/cash machine
  • Concierge desk
  • Doctor on call
  • Express check-in
  • Express check-out
  • Florist
  • Airport shuttle
  • Shoe shine stand
  • Storage space
  • 24-Hour Front Desk
  • Front desk
  • VIP room facilities
  • Newspapers/magazines
  • Barber/beauty Shop
  • Trouser Press
  • Tour desk
Activities
  • Spa & wellness center
Services
  • Bell staff/porter
  • Maid Service
  • Shops/commercial Services
  • Wedding Services
  • Limousine service
  • Valet parking
  • Laundry
  • Dry cleaning
  • Ticket service
Dining facilities
  • Breakfast buffet
  • Continental breakfast
  • Bar/lounge
  • Restaurant
  • Cocktail lounge
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
  • Meeting room
  • Conference facilities
Children's facilities
  • Child care
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Indoor swimming pool
  • Sauna
  • Fitness center
  • Exercise gym
  • Jacuzzi
  • Steam bath
  • Hot tub
  • Shiatsu massage
Room view
  • Sea view
  • City view
  • Harbor view
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • 24-hour Room Service
  • Heating
  • Tea and Coffee Facilities
  • Ironing facilities
  • Mini bar
  • Terrace
  • Dressing area
Living Area
  • Sitting area
Bathroom
  • Bathtub
  • Hair dryer
  • Bathroom telephone
Media
  • Cable TV
  • AM/FM alarm clock
  • Internet access
  • Direct dial telephone
Room decor
  • Soundproofed windows

Policies

Check-In

from  3 pm

Check-Out

until  11 am

Children and extra beds
  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • All children under the age of 1 may stay for free in a crib. 
  • Older children/adults may stay at the price of AUD 95 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 
Pets

Pets are not allowed.

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Club Double Room
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Shangri-La Hotel Sydney Club Double Room
Shangri-La Hotel Sydney Club Double Room
Shangri-La Hotel Sydney Club Double Room
Shangri-La Hotel Sydney Club Double Room
Shangri-La Hotel Sydney Club Double Room
Bed type: King Size bed or 1 Super-King Size bed
Size: 435 sq. feet
View: , Harbor view
Room facilities
    Grand Deluxe Room
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    Shangri-La Hotel Sydney Grand Deluxe Room
    Shangri-La Hotel Sydney Grand Deluxe Room
    Shangri-La Hotel Sydney Grand Deluxe Room
    Shangri-La Hotel Sydney Grand Deluxe Room
    Bed type: 2 Single beds or King Size bed or Double Bed
    Size: 540 sq. feet
    View: Harbor view
    Room facilities
      Premier Double Room
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      Shangri-La Hotel Sydney Premier Double Room
      Shangri-La Hotel Sydney Premier Double Room
      Shangri-La Hotel Sydney Premier Double Room
      Shangri-La Hotel Sydney Premier Double Room
      Shangri-La Hotel Sydney Premier Double Room
      Bed type: King Size bed or Double Bed or 1 Super-King Size bed
      Size: 650 sq. feet
      View: Harbor view
      Room facilities
        Premier Corner Double Room
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        Shangri-La Hotel Sydney Premier Corner Double Room
        Shangri-La Hotel Sydney Premier Corner Double Room
        Shangri-La Hotel Sydney Premier Corner Double Room
        Shangri-La Hotel Sydney Premier Corner Double Room
        Bed type: King Size bed
        Size: 650 sq. feet
        View: Harbor view
        Room facilities
          Grand Premier Double Room
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          Bed type: Double Bed
          View: Harbor view
          Room facilities
            Double Room
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            Shangri-La Hotel Sydney Double Room
            Shangri-La Hotel Sydney Double Room
            Shangri-La Hotel Sydney Double Room
            Shangri-La Hotel Sydney Double Room
            Shangri-La Hotel Sydney Double Room
            Bed type: King Size bed or Double Bed or Double or Twin beds
            Size: 540 sq. feet
            View: Harbor view, City view
            Room facilities
              Suite
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              Shangri-La Hotel Sydney Suite
              Shangri-La Hotel Sydney Suite
              Shangri-La Hotel Sydney Suite
              Shangri-La Hotel Sydney Suite
              Bed type: Double Bed or King Size bed or 1 Double and 1 Single bed
              Size: 895 sq. feet
              View: , City view
              Room facilities
                Deluxe Double Room
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                Shangri-La Hotel Sydney Deluxe Double Room
                Shangri-La Hotel Sydney Deluxe Double Room
                Shangri-La Hotel Sydney Deluxe Double Room
                Shangri-La Hotel Sydney Deluxe Double Room
                Shangri-La Hotel Sydney Deluxe Double Room
                Bed type: King Size bed or Double Bed or Twin beds
                Size: 540 sq. feet
                View: City view, Harbor view,
                Room facilities
                  Executive Double Room
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                  Shangri-La Hotel Sydney Executive Double Room
                  Shangri-La Hotel Sydney Executive Double Room
                  Shangri-La Hotel Sydney Executive Double Room
                  Shangri-La Hotel Sydney Executive Double Room
                  Shangri-La Hotel Sydney Executive Double Room
                  Bed type: King Size bed or Double Bed or 2 Single beds
                  Size: 540 sq. feet
                  View: Harbor view, City view
                  Room facilities
                    Executive Corner Suite
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                    Shangri-La Hotel Sydney Executive Corner Suite
                    Shangri-La Hotel Sydney Executive Corner Suite
                    Shangri-La Hotel Sydney Executive Corner Suite
                    Shangri-La Hotel Sydney Executive Corner Suite
                    Shangri-La Hotel Sydney Executive Corner Suite
                    Bed type: King Size bed or Double Bed or King or Twin beds
                    Size: 540 sq. feet
                    Room facilities
                      Executive Suite
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                      Shangri-La Hotel Sydney Executive Suite
                      Shangri-La Hotel Sydney Executive Suite
                      Shangri-La Hotel Sydney Executive Suite Suite
                      Shangri-La Hotel Sydney Executive Suite
                      Shangri-La Hotel Sydney Executive Suite
                      Bed type: King Size bed or 2 Single beds or Double Bed
                      Size: 895 sq. feet
                      View: Harbor view
                      Room facilities
                        Executive Quadruple Room
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                        Shangri-La Hotel Sydney Executive Quadruple Room
                        Shangri-La Hotel Sydney Executive Quadruple Room
                        Shangri-La Hotel Sydney Executive Quadruple Room
                        Shangri-La Hotel Sydney Executive Quadruple Room
                        Bed type: Quad
                        Size: 435 sq. feet
                        View: City view
                        Room facilities
                          Panoramic Tower Suite
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                          Shangri-La Hotel Sydney Panoramic Tower Suite
                          Shangri-La Hotel Sydney Panoramic Tower Suite
                          Shangri-La Hotel Sydney Panoramic Tower Suite Suite
                          Bed type: King Size bed
                          Size: 895 sq. feet
                          View: Harbor view
                          Room facilities
                            Opera Double Room
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                            Shangri-La Hotel Sydney Opera Double Room
                            Shangri-La Hotel Sydney Opera Double Room
                            Shangri-La Hotel Sydney Opera Double Room
                            Shangri-La Hotel Sydney Opera Double Room
                            Shangri-La Hotel Sydney Opera Double Room
                            Bed type: King Size bed or 2 Single beds or Double Bed
                            Size: 435 sq. feet
                            View: City view
                            Room facilities

                              Shangri-La Hotel Sydney LocationWhat's nearby

                              Legend
                              Legend
                              • Current hotel
                              • Hotels nearby
                              • Airports
                              • Underground stations
                              • Train stations
                              • Parks
                              • Tourist attractions
                              • Museums
                              • Convention centers
                              • Stadiums
                              • Food and meals
                              • General

                              Hover above the icons to see hotel photo and details.

                              Click the hotel to go to the main hotel page.

                              What's nearby

                              Tourist attractions
                              • Miller's Point
                                700 ft
                              • The Rocks
                                1000 ft
                              • 1400 ft
                              • Sydney Harbor Bridge
                                2700 ft
                              • Sydney Aquarium
                                3300 ft
                              • Harbour Bridge
                                3700 ft
                              • Queen Victoria Building
                                3700 ft
                              Popular areas
                              • Overseas Terminal
                                1400 ft
                              • Australia Square
                                1400 ft
                              • Martin Place
                                2300 ft
                              • King Street Wharf Entertainment District
                                2700 ft
                              • Cockle Bay
                                4000 ft
                              Places of interest
                              • Pylon Lookout
                                1400 ft
                              • Government House Sydney
                                2300 ft
                              • NSW Parliament House
                                2700 ft
                              • Sydney Opera
                                3000 ft
                              • Old Supreme Court Building
                                3000 ft
                              • The Sydney Mint
                                3300 ft
                              Train stations
                              • Circular Quay Station
                                1000 ft
                              • Wynyard Station
                                1400 ft
                              Shopping areas
                              • Pitt Street Mall
                                3000 ft
                              Historical sites
                              • Government House
                                2000 ft
                              Museums
                              Parks
                              Arboretum, Green spaces, Zoos
                              • Sydney Wildlife World
                                3000 ft
                              • Royal Botanic Gardens
                                3300 ft
                              Theaters
                              • Sydney Opera House
                                3000 ft
                              Marina
                              • Circular Quay
                                1400 ft

                              Local Attractions

                              • Australian Museum
                                5200 ft
                                6 College St, Sydney
                              • Hyde Park Barracks Museum
                                1.1 mi
                                Macquarie Street, Sydney
                              • Chinese Garden of Friendship
                                1.1 mi
                                Darling Harbour, Sydney
                              • Queen Victoria Building (QVB)
                                1.2 mi
                                455 George Street, Sydney
                              • Powerhouse Museum
                                1.3 mi
                                500 Harris St Ultimo, Sydney

                              Near the hotel

                              • Pylon Lookout at Sydney Harbour Bridge
                                100 ft
                                Cumberland Street, The Rocks, Sydney
                              • The Rocks
                                1000 ft
                                Sydney, New South Wales 2000Australia
                              • Susannah Place
                                600 ft
                                58-64 Gloucester Street, Sydney
                              • Sydney Observatory
                                900 ft
                                1003 Upper Fort Street, Sydney
                              • Museum of Contemporary Art
                                1100 ft
                                140 George St, Sydney
                              • Garrison Church
                                1200 ft
                                Argyle and Lower Fort Streets, Sydney
                              • Oz Jetboating Sydney Harbour
                                1200 ft
                                Circular Quay, Sydney

                              Restaurants Nearby

                              • The Fine Food Store

                                71% likes this, based on 159 reviews
                                Cuisine: Contemporary, Café, Australian, Organic
                                Price Range: USD 7 - USD 16

                                1200 ft
                                Kendall Lane, The Rocks

                                Phone: 02 9252 1196

                              • Cafe Sydney

                                70% likes this, based on 897 reviews
                                Cuisine: Seafood, European, Australian

                                1400 ft
                                5th Floor, Customs House

                                Phone: 0292518683

                              • Selah

                                85% likes this, based on 152 reviews
                                Cuisine: Australian
                                Price Range: USD 40 - USD 40

                                1400 ft
                                12 Loftus Street

                                Phone: (02) 9247 0097

                              • Quay Restaurant

                                76% likes this, based on 568 reviews
                                Cuisine: Contemporary, Eclectic, Fusion, Australian
                                Price Range: USD 26 - USD 101

                                1700 ft
                                Upper Level, Overseas Passenger Terminal, Circular Quay West, The Rocks

                                Phone: 61 2 9251 5600

                              • Pendolino

                                71% likes this, based on 272 reviews
                                Cuisine: Italian
                                Price Range: USD 24 - USD 57

                                3000 ft
                                Shop 100-1-2, Level 2, 412-414 George St

                                Phone: 02 9231 6117

                              Shangri-La Hotel Sydney Reviews

                              Guest reviews are submitted by our customers after their stay at Shangri-La Hotel Sydney

                              Average guest rating

                              8.0
                              out of 10
                              Excellent
                              Based on 100 reviews

                              Rating by category:

                              Value
                              7.7
                              Service
                              6.7
                              Location
                              9.3
                              Rooms
                              7.4
                              Dining
                              7.0

                              Individual guest reviews

                              • Couple

                                We really enjoyed the staff that worked there. They were all very welcoming, nice & friendly. The bed was the most comfortable bed we have ever slept in. The view of the Harbour Bridge & Opera House was exquisite!

                                We didn't like the fact that the drawer kept opening, and the desk chair was damaged.

                                • Average rating
                                  10.0
                              • Couple

                                The room and service was fantastic with polite and helpful staff

                                I think it needs to clearly state on the internet regarding accessibility to the city for people wishing to access it without using transport. The steep hill for a person with a diability is restrictive.

                                • Average rating
                                  9.2
                              • Older travelers

                                The hotel room was very comfortable and the fabulous king size bed was pure heaven. The bathroom was very well appointed and luxurious. The location of the hotel was perfect overlooking the harbour and had easy access to downtown Sydney, Circular Quay and all the bars and restaurants around the Rocks. Had a wonderful stay here and would definitely come back.

                                Although there were six lifts, it seemed to take forever to get one no matter what time of day or night. Not sure they were all in working order.

                                • Average rating
                                  9.2
                              • Older travelers

                                The room was very big. The view was magnificent and the staff were fantastic, nothing was a problem to them. By far the best hotel I have ever stayed in worldwide.

                                • Average rating
                                  9.6
                              • Family with children

                                The hotel is in a very good location, close to Sydney harbour bridge and opera house, also very close to ferries. And of course, shopping.

                                • Average rating
                                  10.0
                              • Older travelers

                                we watched a play and needed some where to stay

                                • Average rating
                                  10.0
                              • Older travelers

                                Luxurious comfort, pleasant ambience and incredible views and location.

                                • Average rating
                                  8.8
                              • Group of friends

                                Awesome views; the harbour bridge and opera house seemed to be within touching distance of our window.

                                • Average rating
                                  9.2
                              • Group of friends

                                The Comfortable Bed & Pillows

                                How Slow the Lifts were, waiting a long time for a lift.

                                • Average rating
                                  7.8
                              • Couple

                                The bathroom was awesome! Such a big shower and the bath was lovely (seen as we dont have one in our home). It was a very nicely set up hotel and the way the room was decorated was lovely! For the price we paid we would stay there every weekend if we could!!!

                                When we went into the room it smelt like cigarette smoke which I really do not like. And the mini bar listing is written incorrectly people could argue if they wanted to as it says 2* coca cola can $6 this wouold make any normal person think that it is $6 for the 2 cans. Other then these we loved our stay.

                                • Average rating
                                  7.8
                              • Older travelers

                                The rooms were generous in size. We were glad to see that our bathroom had a bath as well as a separate shower. Staff were very helpful and courteous.

                                The room we were allocated was next to a double apartment (507/508) and we had an adjoining door that was illfitting. The considerable noise of our neighbours especially at 4am spoilt our first night.If rooms such as ours is to be allocated separately, then the doors and soundproofing need attention or blocking off altogether.

                                • Average rating
                                  7.0
                              • Couple

                                Central location, staff, view from the cocktail bar!

                                AUD$84 for breakfast for 2 people was a bit steep!

                                • Average rating
                                  8.8
                              • Couple

                                Altitude bar was good if a little expensive

                                • Average rating
                                  7.4
                              • Older travelers

                                The Blu bar is amazing. My only negative comment would be that the room we had was a bit dark. It's a shame the windows are not bigger to take in the view. I had to sit on the window box to get a veiw.

                                • Average rating
                                  9.4
                              • Older travelers

                                The view overlooking the harbour and opera house. Just a short downhill walk to the city centre.

                                The short uphill walk back to the hotel. We probably needed the exercise!

                                • Average rating
                                  10.0
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                              Why book with us?

                              Low prices
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                              Hotel Awards 2014

                              AustralianHOTEL AWARDSRecommendedSydneyShangri-La Hotel Sydney

                              According to guest reviews, the hotel has been rated asBest Luxury Hotels in Australia

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