Shangri-La Hotel Sydney  5 stars

176 Cumberland Street | Sydney Cbd, Sydney, Australia, 2000  show mapSave
From  US$ 425
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  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Editorial review:

This Shangri-La does not meet the standards other Shangri-La locations in Asia. However, it has recently been renovated and is in the middle of the Rocks District which means it is a great location for wandering around and exploring. The service is average, but the rooms are a good size, and the views of Harbour Bridge and the Opera House are amazing especially from the bar and restaurant on the 36th floor.

Overview

Shangri-La Hotel Sydney is placed in the center of Sydney and offers breathtaking views over the bridge. The hotel opened in 1992 and since then remains an example of minimalist architecture in Sydney.

Rooms

Shangri-La Hotel Sydney features 560 rooms across 36 floors. Well-appointed rooms feature bathrooms with a hairdryer, a separate shower and a bathtub.

Eat

The magnificent restaurant serves outstanding international meals. The award-winning bar serves a selection of tea.

Work

Shangri-La Hotel Sydney boasts a business center, internet access as well as concierge service, 24-hour room service.

Relax

The on-site spa center offers Jacuzzi, a Turkish bath and a health club. The hotel’s fitness center has a gym, fitness classes.

Internet

Wireless internet is available in public areas and is free of charge

Guest Parking

Private hotel parking is possible on site and the rate is AUD 58 per day.

Year renovated   2006.  Number of floors   36.  Number of rooms   563.

Location

hotel Shangri-La Hotel Sydney Sydney location

Well located in the central district of Sydney, in the proximity of Ensemble Theatre, Australian Museum and Chinese Garden of Friendship. A 5-minute walk will take you to Manly Ferry, The Rocks and Pylon Lookout at Sydney Harbour Bridge.

The hotel offers ideal location close to a harbour.

Getting around.

Circular Quay train station lies within a 5-minute walk. 10 minutes' drive from Kingsford Smith airport.

Distance to:

  • City Center - 900 m
  • Airport: Kingsford Smith - 9.8km, Sydney Bankstown - 21.4km
  • Train Station: Circular Quay Station - 400 m, Wynyard Station - 500 m

Facilities

General
  • Parking (fee required)
  • Car rental
  • Currency exchange
  • Elevator
  • Luggage storage
  • Tour desk
  • Barber/Beauty Shop
  • Newspapers/magazines
  • 24-Hour Front Desk
Activities
  • Spa & wellness center
Services
  • Laundry
  • Massage services
  • Ticket service
  • Dry cleaning
Dining facilities
  • Breakfast
  • Continental breakfast
  • Breakfast buffet
  • Restaurant
  • Bar
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
Children's facilities
  • Child care
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Swimming pool
  • Indoor swimming pool
  • Jacuzzi
  • Fitness center
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • Ironing facilities
  • In-room safe
  • Terrace

Policies

Check-In

from  3 pm

Check-Out

until  12 pm

Pets

Pets are not allowed

Children and extra beds
  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • All children under the age of 1 may stay for free. 
  • Older children/adults may stay at the price of AUD 95 per night/person for extra beds. 

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Rooms and availability

Guest Room

Harbor view

Shangri-La Hotel Sydney Guest Room
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Shangri-La Hotel Sydney Guest Room
    Premier Double Room

    Harbor view

    King Size Bed - 60m2

    Shangri-La Hotel Sydney Premier Double Room
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    Shangri-La Hotel Sydney Premier Double Room
      Deluxe Twin Room

      Harbor view, City view, Panoramic view

      Two Single Beds or Twin Beds or King Size Bed - 48m2

      Shangri-La Hotel Sydney Deluxe Twin Room
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      Shangri-La Hotel Sydney Deluxe Twin Room
        Executive Twin Room

        Harbor view, City view

        Twin Beds or Two Single Beds - 40m2

        Shangri-La Hotel Sydney Executive Twin Room
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        Shangri-La Hotel Sydney Executive Twin Room
          Club Room

          Harbor view

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          Executive Suite

          Harbor view

          King Size Bed - 83m2

          Shangri-La Hotel Sydney Executive Suite
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          Shangri-La Hotel Sydney Executive Suite
          Shangri-La Hotel Sydney Executive Suite
          Shangri-La Hotel Sydney Executive Suite
            Deluxe Room

            Harbor view, City view

            Double Bed or Two Single Beds or Double Beds

            Shangri-La Hotel Sydney Deluxe Room
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            Shangri-La Hotel Sydney Deluxe Room
              Premier Corner Double Room

              Harbor view

              King Size Bed - 60m2

              Shangri-La Hotel Sydney Premier Corner Double Room
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              Shangri-La Hotel Sydney Premier Corner Double Room
                Double Room

                Harbor view, City view

                Double Bed or King Size Bed

                Shangri-La Hotel Sydney Double Room
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                Shangri-La Hotel Sydney Double Room
                  Standard Room

                  Double Bed

                  Shangri-La Hotel Sydney Standard Room
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                  Shangri-La Hotel Sydney Standard Room
                    Club Double Room

                    Panoramic view

                    King Size Bed - 40m2

                    Shangri-La Hotel Sydney Club Double Room
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                    Shangri-La Hotel Sydney Club Double Room
                      Twin Room

                      Twin Beds

                      Shangri-La Hotel Sydney Twin Room
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                      Shangri-La Hotel Sydney Twin Room
                        Panoramic Tower Suite

                        Harbor view

                        King Size Bed - 83m2

                        Shangri-La Hotel Sydney Panoramic Tower Suite
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                        Shangri-La Hotel Sydney Panoramic Tower Suite
                          Grand Suite

                          City view

                          King Size Bed - 83m2

                          Shangri-La Hotel Sydney Grand Suite
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                          Shangri-La Hotel Sydney Grand Suite
                            Grand Double Room

                            Harbor view

                            King Size Bed - 48m2

                            Shangri-La Hotel Sydney Grand Double Room
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                            Shangri-La Hotel Sydney Grand Double Room
                              Executive Room

                              Harbor view, City view

                              Double Bed

                              Shangri-La Hotel Sydney Executive Room
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                              Shangri-La Hotel Sydney Executive Room
                                Executive Corner Suite

                                King Size Bed

                                Shangri-La Hotel Sydney Executive Corner Suite
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                                Shangri-La Hotel Sydney Executive Corner Suite
                                  Suite

                                  Stunning view

                                  King Size Bed

                                  Shangri-La Hotel Sydney Suite
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                                  Shangri-La Hotel Sydney Suite
                                    Deluxe Double Room

                                    Harbor view, City view, Panoramic view

                                    Double Bed or King Size Bed or Twin Beds - 48m2

                                    Shangri-La Hotel Sydney Deluxe Double Room
                                    Check Prices
                                    Shangri-La Hotel Sydney Deluxe Double Room
                                      Executive Double Room

                                      Harbor view, City view

                                      Double Bed or King Size Bed - 40m2

                                      Shangri-La Hotel Sydney Executive Double Room
                                      Check Prices
                                      Shangri-La Hotel Sydney Executive Double Room
                                        Opera Double Room

                                        City view

                                        King Size Bed - 40m2

                                        Shangri-La Hotel Sydney Opera Double Room
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                                        Shangri-La Hotel Sydney Opera Double Room
                                          Opera Room

                                          City view

                                          Shangri-La Hotel Sydney Opera Room
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                                          Shangri-La Hotel Sydney Opera Room

                                            Shangri-La Hotel Sydney LocationWhat's nearby

                                            Legend
                                            Legend
                                            • Current hotel
                                            • Hotels nearby
                                            • Airports
                                            • Underground Railway Stations
                                            • Train Stations
                                            • Parks
                                            • Attractions for Tourists
                                            • Museums
                                            • Convention Centers
                                            • Stadiums
                                            • Food and meals
                                            • General

                                            Hover above the icons to see hotel photo and details.

                                            Click the hotel to go to the main hotel page.

                                            What's nearby

                                            Attractions for Tourists
                                            • Miller's Point
                                              200 m
                                            • The Rocks
                                              300 m
                                            • 400 m
                                            • Sydney Harbor Bridge
                                              800 m
                                            • Sydney Aquarium
                                              1.0km
                                            • Harbour Bridge
                                              1.1km
                                            Popular areas
                                            • Overseas Terminal
                                              400 m
                                            • Australia Square
                                              400 m
                                            • Martin Place
                                              700 m
                                            • King Street Wharf Entertainment District
                                              800 m
                                            General
                                            • Pylon Lookout
                                              400 m
                                            • Government House Sydney
                                              700 m
                                            • NSW Parliament House
                                              800 m
                                            • Sydney Opera
                                              900 m
                                            • Old Supreme Court Building
                                              900 m
                                            • The Sydney Mint
                                              1.0km
                                            Train Stations
                                            • Circular Quay Station
                                              300 m
                                            • Wynyard Station
                                              400 m
                                            Shopping Areas
                                            • Pitt Street Mall
                                              900 m
                                            Historical sites
                                            • Government House
                                              600 m
                                            Museums
                                            Parks
                                            Arboretum, green spaces, zoos
                                            • Sydney Wildlife World
                                              900 m
                                            • Royal Botanic Gardens
                                              1.0km
                                            Theaters
                                            • Sydney Opera House
                                              900 m
                                            Marina
                                            • Circular Quay
                                              400 m

                                            Local Attractions

                                            • Australian Museum
                                              1.6km
                                              6 College St, Sydney
                                            • Metro Theatre
                                              1.6km
                                              624 George St, Sydney
                                            • Sawmillers Reserve
                                              1.6km
                                              West Crescent Street, Sydney
                                            • Hyde Park Barracks Museum
                                              1.8km
                                              Macquarie Street, Sydney
                                            • Chinese Garden of Friendship
                                              1.8km
                                              Darling Harbour, Sydney

                                            Near the hotel

                                            • Pylon Lookout at Sydney Harbour Bridge
                                              30 m
                                              Cumberland Street, The Rocks, Sydney
                                            • The Rocks
                                              300 m
                                              Sydney, New South Wales 2000Australia
                                            • Sydney Ferries
                                              270 m
                                              Circular Quay, Sydney
                                            • Susannah Place
                                              170 m
                                              58-64 Gloucester Street, Sydney
                                            • Sydney Observatory
                                              250 m
                                              1003 Upper Fort Street, Sydney
                                            • Manly Ferry
                                              490 m
                                              Circular Quay, Sydney
                                            • Nurses Walk
                                              260 m
                                              Sydney, New South WalesAustralia

                                            Restaurants Nearby

                                            • Cafe Sydney

                                              71% likes this, based on 899 reviews
                                              Food: Seafood, European, Australian

                                              410 m
                                              5th Floor, Customs House

                                              Phone: 0292518683

                                            • The Fine Food Store

                                              85% likes this, based on 162 reviews
                                              Food: Contemporary, Café, Australian, Organic
                                              Price Range: USD 6 - USD 15

                                              350 m
                                              Kendall Lane, The Rocks

                                              Phone: 02 9252 1196

                                            • Selah

                                              85% likes this, based on 152 reviews
                                              Food: Australian
                                              Price Range: USD 40 - USD 40

                                              420 m
                                              12 Loftus Street

                                              Phone: (02) 9247 0097

                                            • Quay Restaurant

                                              76% likes this, based on 568 reviews
                                              Food: Contemporary, Eclectic, Fusion, Australian
                                              Price Range: USD 26 - USD 101

                                              490 m
                                              Upper Level, Overseas Passenger Terminal, Circular Quay West, The Rocks

                                              Phone: 61 2 9251 5600

                                            • Pendolino

                                              71% likes this, based on 272 reviews
                                              Food: Italian
                                              Price Range: USD 24 - USD 57

                                              900 m
                                              Shop 100-1-2, Level 2, 412-414 George St

                                              Phone: 02 9231 6117

                                            Shangri-La Hotel Sydney Reviews

                                            Guest reviews are submitted by our customers after their stay at Shangri-La Hotel Sydney

                                            Average guest rating

                                            3.9
                                            out of 5
                                            Excellent
                                            Based on 98 reviews

                                            Rating by category:

                                            Service
                                            3.3
                                            Location
                                            4.6
                                            Rooms
                                            3.6
                                            Dining
                                            3.5
                                            Value
                                            3.8

                                            Individual guest reviews

                                            • Beautiful views from every room and great hotel. The staff were very helpful, concierge was excellent and such a big shower and the bath was lovely. The food was good.

                                              Poor service.

                                              My rating for the hotel:

                                              • Average rating
                                                4.1
                                              • Location
                                                5
                                              • Rooms
                                                4
                                              • Service
                                                3
                                              • Value
                                                4
                                            • The location is fantastic, the best hotel staff I have come across in Australia and customer service is excellent. Rooms are the big plus and cocktail bar on top floor superb. All in all, the facilities are great as well.

                                              My rating for the hotel:

                                              • Average rating
                                                4.6
                                              • Location
                                                5
                                              • Rooms
                                                5
                                              • Service
                                                4
                                              • Value
                                                5
                                            • The position was good, the Hotel was very clean and staff were fabulous, very friendly and attentive. The beds were great and the restaurant was excellent as was the Altitude Bar on the top floor looking out over Sydney. The towels were huge and luxurious, food was only warm, air temp was too hot, the concierge was awesome. Checkout was smooth and painless, spa was fabulous.

                                              The location is difficult to get to on foot.

                                              My rating for the hotel:

                                              • Average rating
                                                4.7
                                              • Location
                                                4
                                              • Rooms
                                                5
                                              • Service
                                                5
                                              • Value
                                                5
                                            • Great location towards The Rocks and beautiful Hotel. Stylish interior design, staff are excellent and rooms are huge and the beds are incredibly comfortable. The blu bar is amazing and early evening drinks are complimentary.

                                              The receptionist gave us a bad service, the breakfasts were not nice.

                                              My rating for the hotel:

                                              • Average rating
                                                4.5
                                              • Location
                                                5
                                              • Rooms
                                                5
                                              • Service
                                                4
                                              • Value
                                                4
                                            • The room location was excellent and the hotel was lovely. The view of the Harbour Bridge & opera house was exquisite and staff were very helpful and courteous. The bathroom was large and the restaurant on the top floor had the best suckling pig dish.

                                              Service much to long, concierge rude and shower going hot and cold at times. Food and beverage not good, the pool is not really set up for lazing.

                                              My rating for the hotel:

                                              • Average rating
                                                3.8
                                              • Location
                                                4
                                              • Rooms
                                                5
                                              • Service
                                                3
                                              • Value
                                                5
                                              • Dining
                                                2
                                            • Incredible views and location, within walking distance to the Central Business District, the hotel rooms were beautifully appointed. The lobby was non impressive and the staff were brilliant. The bathroom was awesome, re excellent and the bar upstairs was breathtaking, canopies and drinks there were fantastic in the evenings.

                                              Very poor value, spotty service and the receptionist was not overly warm either. Elevators were overcrowded and slow, bathtub was dirty at arrival, breakfast was on the 36th floor in Altitudes restaurant, and very mediocre.

                                              My rating for the hotel:

                                              • Average rating
                                                3.7
                                              • Location
                                                4
                                              • Rooms
                                                4
                                              • Service
                                                4
                                              • Value
                                                3
                                            • Central location, great Hotel and super service and extremely helpful concierge. The comfortable bed & pillows, large lcd tv and very professional staff at the restaurant. More than adequate business facilities.

                                              Expensive room charges for drinks.

                                              My rating for the hotel:

                                              • Average rating
                                                4.2
                                              • Location
                                                4
                                              • Rooms
                                                4
                                              • Service
                                                4
                                              • Value
                                                4
                                              • Dining
                                                4
                                            • Awesome views and beautiful decor. Concierge services were excellent, room was very comfortable, clean and well appointed, breakfast was great.

                                              Staff not qualified to operate in 5 star hotel operations.

                                              My rating for the hotel:

                                              • Average rating
                                                3.9
                                              • Location
                                                5
                                              • Rooms
                                                4
                                              • Service
                                                3
                                              • Value
                                                4
                                            • The view was fabulous and the food on the buffet was excellent and we ate in the hotel several nights. The staff were really friendly and the room itself was lovely and clean. Coffee bar had great cappuccino.

                                              My rating for the hotel:

                                              • Average rating
                                                4.7
                                              • Location
                                                5
                                              • Rooms
                                                5
                                              • Service
                                                5
                                              • Value
                                                4
                                              • Dining
                                                5
                                            • The views were amazing, the location of the hotel was perfect overlooking the harbour and had easy access to downtown Sydney, staff were welcoming and really helpful. Room felt nice and clean, food was excellent. Gym was great.

                                              My rating for the hotel:

                                              • Average rating
                                                4.7
                                              • Location
                                                5
                                              • Rooms
                                                5
                                              • Service
                                                5
                                              • Value
                                                5
                                              • Dining
                                                4
                                            • The location is excellent and by far the best hotel I have ever stayed in worldwide. The fitness room here is wonderful and used the pool once, was good and there is a little terrace off the.

                                              Staff were friendly and knowledgeable without being pretentious.

                                              My rating for the hotel:

                                              • Average rating
                                                4.7
                                              • Location
                                                5
                                              • Rooms
                                                5
                                              • Service
                                                5
                                              • Value
                                                5
                                            • The views are spectacular, the hotel is in a very good location and the staff are all extremely customer friendly and professional. The rooms are very nice and the Altitude Bar on the 36th floor is amazing and must be visited.

                                              My rating for the hotel:

                                              • Average rating
                                                5.0
                                              • Location
                                                5
                                              • Rooms
                                                5
                                              • Service
                                                5
                                              • Value
                                                5
                                            • The view was great, the hotel room was very comfortable and the fabulous king size bed was pure heaven, staff were very pleasant and helpful. Bathroom was excellent, dinner at Altitude was really good.

                                              My rating for the hotel:

                                              • Average rating
                                                4.7
                                              • Location
                                                5
                                              • Rooms
                                                5
                                              • Service
                                                5
                                              • Value
                                                5
                                              • Dining
                                                4
                                            • Great view and location, good Hotel. The staff were most attentive and room was comfortable. The food was fantastic.

                                              My rating for the hotel:

                                              • Average rating
                                                4.9
                                              • Location
                                                5
                                              • Rooms
                                                5
                                              • Service
                                                5
                                              • Value
                                                5
                                            • Location is superb, helpful and friendly staff, best Hotel Experience ever.

                                              The room temperature is a bit hot even the a/c has turned to the highest level.

                                              My rating for the hotel:

                                              • Average rating
                                                3.7
                                              • Location
                                                3
                                              • Rooms
                                                4
                                            Show more reviews

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