Shangri-La Hotel Sydney  5 stars

176 Cumberland Street | Sydney Cbd, Sydney, Australia, 2000  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Editorial review:

This Shangri-La does not meet the standards other Shangri-La locations in Asia. However, it has recently been renovated and is in the middle of the Rocks District which means it is a great location for wandering around and exploring. The service is average, but the rooms are a good size, and the views of Harbour Bridge and the Opera House are amazing especially from the bar and restaurant on the 36th floor.

Overview

Shangri-La Hotel Sydney is placed in the center of Sydney and offers breathtaking views over the bridge. The hotel opened in 1992 and since then remains an example of minimalist architecture in Sydney.

Rooms

Shangri-La Hotel Sydney features 560 rooms across 36 floors. Well-appointed rooms feature bathrooms with a hairdryer, a separate shower and a bathtub.

Eat

The magnificent restaurant serves outstanding international meals. The award-winning bar serves a selection of tea.

Work

Shangri-La Hotel Sydney boasts a business center, internet access as well as concierge service, 24-hour room service.

Relax

The on-site spa center offers Jacuzzi, a Turkish bath and a health club. The hotel’s fitness center has a gym, fitness classes.

Internet

Wireless internet is available in public areas and is free of charge

Guest Parking

Private hotel parking is possible on site and the rate is AUD 58 per day.

Year renovated   2006.  Number of floors   36.  Number of rooms   563.

Location

hotel Shangri-La Hotel Sydney Sydney location

Well located in the central district of Sydney, in the proximity of Ensemble Theatre, Australian Museum and Chinese Garden of Friendship. A 5-minute walk will take you to Manly Ferry, The Rocks and Pylon Lookout at Sydney Harbour Bridge.

The hotel offers ideal location close to a harbour.

Getting around.

Circular Quay train station lies within a 5-minute walk. 10 minutes' drive from Kingsford Smith airport.

Distance to:

  • City Center - 900 m
  • Airport: Kingsford Smith - 9.8km, Sydney Bankstown - 21.4km
  • Train Station: Circular Quay Station - 400 m, Wynyard Station - 500 m

Policies

Check-In

from  3 pm

Check-Out

until  12 pm

Children and extra beds
  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay for free. 
  • Older children/adults may stay at the price of AUD 95 per night/person for extra beds. 
Pets

Pets are not allowed

Facilities

General
  • Parking (fee required)
  • Car rental
  • Currency exchange
  • Elevator
  • Tour desk
  • Barber/Beauty Shop
  • Newspapers/magazines
  • 24-Hour Front Desk
  • Luggage storage
Activities
  • Spa & wellness center
Services
  • Ticket service
  • Dry cleaning
  • Laundry
  • Massage services
Dining facilities
  • Breakfast
  • Continental breakfast
  • Breakfast buffet
  • Bar
  • Restaurant
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
Children's facilities
  • Child care
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Swimming pool
  • Indoor swimming pool
  • Jacuzzi
  • Fitness center
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • Ironing facilities
  • In-room safe
  • Terrace

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Guest Room

Harbor view

Double Bed or Two Single Beds

Shangri-La Hotel Sydney Guest Room
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Shangri-La Hotel Sydney Guest Room
    Premier Double Room

    Harbor view

    King Size Bed or Double Bed - 60m2

    Shangri-La Hotel Sydney Premier Double Room
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    Shangri-La Hotel Sydney Premier Double Room
      Deluxe Twin Room

      City view, Harbor view, Panoramic view

      Twin Beds or King Size Bed or Two Single Beds - 48m2

      Shangri-La Hotel Sydney Deluxe Twin Room
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      Shangri-La Hotel Sydney Deluxe Twin Room
        Executive Twin Room

        City view, Harbor view

        Two Single Beds or Twin Beds - 40m2

        Shangri-La Hotel Sydney Executive Twin Room
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        Shangri-La Hotel Sydney Executive Twin Room
          Club Room

          Harbor view

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            Executive Suite

            Harbor view

            King Size Bed - 83m2

            Shangri-La Hotel Sydney Executive Suite
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            Shangri-La Hotel Sydney Executive Suite
              Premier Room

              Harbor view

              Shangri-La Hotel Sydney Premier Room
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              Shangri-La Hotel Sydney Premier Room
                Deluxe Room

                City view, Harbor view

                Double Beds or 3 King size Beds or Double Bed

                Shangri-La Hotel Sydney Deluxe Room
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                Shangri-La Hotel Sydney Deluxe Room
                  Double Room

                  Harbor view, City view

                  King Size Bed or Double Bed or 3 King size Beds

                  Shangri-La Hotel Sydney Double Room
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                  Shangri-La Hotel Sydney Double Room
                    Standard Room

                    Double Bed

                    Shangri-La Hotel Sydney Standard Room
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                    Shangri-La Hotel Sydney Standard Room
                      Club Double Room

                      Panoramic view

                      King Size Bed - 40m2

                      Shangri-La Hotel Sydney Club Double Room
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                      Shangri-La Hotel Sydney Club Double Room
                        Twin Room

                        Twin Beds

                        Shangri-La Hotel Sydney Twin Room
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                        Shangri-La Hotel Sydney Twin Room
                          Grand Luxe Room

                          Double Or Twin Beds

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                            Panoramic Tower Suite

                            Harbor view

                            King Size Bed - 83m2

                            Shangri-La Hotel Sydney Panoramic Tower Suite
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                            Shangri-La Hotel Sydney Panoramic Tower Suite
                              Grand Suite

                              City view

                              King Size Bed - 83m2

                              Shangri-La Hotel Sydney Grand Suite
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                              Shangri-La Hotel Sydney Grand Suite
                                Executive Room

                                Harbor view, City view

                                Two Single Beds or Double Bed or Double Or Twin Beds

                                Shangri-La Hotel Sydney Executive Room
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                                Shangri-La Hotel Sydney Executive Room
                                  Executive Corner Suite

                                  King Size Bed or Double Bed

                                  Shangri-La Hotel Sydney Executive Corner Suite
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                                  Shangri-La Hotel Sydney Executive Corner Suite
                                    Suite

                                    Stunning view

                                    Double Bed or Quad or King Size Bed

                                    Shangri-La Hotel Sydney Suite
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                                    Shangri-La Hotel Sydney Suite
                                      Deluxe Double Room

                                      City view, Harbor view, Panoramic view

                                      King Size Bed or Double Bed - 48m2

                                      Shangri-La Hotel Sydney Deluxe Double Room
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                                      Shangri-La Hotel Sydney Deluxe Double Room
                                        Executive Double Room

                                        Harbor view, City view

                                        King Size Bed or Double Bed - 40m2

                                        Shangri-La Hotel Sydney Executive Double Room
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                                        Shangri-La Hotel Sydney Executive Double Room
                                          Opera Double Room

                                          City view

                                          King Size Bed or Double Bed - 40m2

                                          Shangri-La Hotel Sydney Opera Double Room
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                                          Shangri-La Hotel Sydney Opera Double Room
                                            Opera Twin Room

                                            City view

                                            Two Single Beds

                                            Shangri-La Hotel Sydney Opera Twin Room
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                                            Shangri-La Hotel Sydney Opera Twin Room
                                              Opera Room

                                              City view

                                              Double Bed or Two Single Beds

                                              Shangri-La Hotel Sydney Opera Room
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                                              Shangri-La Hotel Sydney Opera Room

                                                Shangri-La Hotel Sydney LocationWhat's nearby

                                                Legend
                                                Legend
                                                • Current hotel
                                                • Hotels nearby
                                                • Airports
                                                • Underground Railway Stations
                                                • Train Stations
                                                • Parks
                                                • Attractions for Tourists
                                                • Museums
                                                • Convention Centers
                                                • Stadiums
                                                • Food and meals
                                                • General

                                                Hover above the icons to see hotel photo and details.

                                                Click the hotel to go to the main hotel page.

                                                What's nearby

                                                Attractions for Tourists
                                                • Miller's Point
                                                  200 m
                                                • The Rocks
                                                  300 m
                                                • 400 m
                                                • Sydney Harbor Bridge
                                                  800 m
                                                • Sydney Aquarium
                                                  1.0km
                                                • Harbour Bridge
                                                  1.1km
                                                Popular areas
                                                • Overseas Terminal
                                                  400 m
                                                • Australia Square
                                                  400 m
                                                • Martin Place
                                                  700 m
                                                • King Street Wharf Entertainment District
                                                  800 m
                                                General
                                                • Pylon Lookout
                                                  400 m
                                                • Government House Sydney
                                                  700 m
                                                • NSW Parliament House
                                                  800 m
                                                • Sydney Opera
                                                  900 m
                                                • Old Supreme Court Building
                                                  900 m
                                                • The Sydney Mint
                                                  1.0km
                                                Train Stations
                                                • Circular Quay Station
                                                  300 m
                                                • Wynyard Station
                                                  400 m
                                                Shopping Areas
                                                • Pitt Street Mall
                                                  900 m
                                                Historical sites
                                                • Government House
                                                  600 m
                                                Museums
                                                Parks
                                                Arboretum, green spaces, zoos
                                                • Sydney Wildlife World
                                                  900 m
                                                • Royal Botanic Gardens
                                                  1.0km
                                                Theaters
                                                • Sydney Opera House
                                                  900 m
                                                Marina
                                                • Circular Quay
                                                  400 m

                                                Local Attractions

                                                • Australian Museum
                                                  1.6km
                                                  6 College St, Sydney
                                                • Metro Theatre
                                                  1.6km
                                                  624 George St, Sydney
                                                • Sawmillers Reserve
                                                  1.6km
                                                  West Crescent Street, Sydney
                                                • Hyde Park Barracks Museum
                                                  1.8km
                                                  Macquarie Street, Sydney
                                                • Chinese Garden of Friendship
                                                  1.8km
                                                  Darling Harbour, Sydney

                                                Near the hotel

                                                • Pylon Lookout at Sydney Harbour Bridge
                                                  30 m
                                                  Cumberland Street, The Rocks, Sydney
                                                • The Rocks
                                                  300 m
                                                  Sydney, New South Wales 2000Australia
                                                • Sydney Ferries
                                                  270 m
                                                  Circular Quay, Sydney
                                                • Susannah Place
                                                  170 m
                                                  58-64 Gloucester Street, Sydney
                                                • Sydney Observatory
                                                  250 m
                                                  1003 Upper Fort Street, Sydney
                                                • Manly Ferry
                                                  490 m
                                                  Circular Quay, Sydney
                                                • Nurses Walk
                                                  260 m
                                                  Sydney, New South WalesAustralia

                                                Restaurants Nearby

                                                • Cafe Sydney

                                                  71% likes this, based on 899 reviews
                                                  Food: Seafood, European, Australian

                                                  410 m
                                                  5th Floor, Customs House

                                                  Phone: 0292518683

                                                • The Fine Food Store

                                                  85% likes this, based on 162 reviews
                                                  Food: Contemporary, Café, Australian, Organic
                                                  Price Range: USD 6 - USD 15

                                                  350 m
                                                  Kendall Lane, The Rocks

                                                  Phone: 02 9252 1196

                                                • Selah

                                                  85% likes this, based on 152 reviews
                                                  Food: Australian
                                                  Price Range: USD 40 - USD 40

                                                  420 m
                                                  12 Loftus Street

                                                  Phone: (02) 9247 0097

                                                • Quay Restaurant

                                                  76% likes this, based on 568 reviews
                                                  Food: Contemporary, Eclectic, Fusion, Australian
                                                  Price Range: USD 26 - USD 101

                                                  490 m
                                                  Upper Level, Overseas Passenger Terminal, Circular Quay West, The Rocks

                                                  Phone: 61 2 9251 5600

                                                • Pendolino

                                                  71% likes this, based on 272 reviews
                                                  Food: Italian
                                                  Price Range: USD 24 - USD 57

                                                  900 m
                                                  Shop 100-1-2, Level 2, 412-414 George St

                                                  Phone: 02 9231 6117

                                                Shangri-La Hotel Sydney Reviews

                                                Guest reviews are submitted by our customers after their stay at Shangri-La Hotel Sydney

                                                Average guest rating

                                                3.9
                                                out of 5
                                                Excellent
                                                Based on 98 reviews

                                                Rating by category:

                                                Rooms
                                                3.6
                                                Dining
                                                3.5
                                                Value
                                                3.8
                                                Service
                                                3.3
                                                Location
                                                4.6

                                                Individual guest reviews

                                                • Beautiful views from every room and great hotel. The staff were very helpful, concierge was excellent and such a big shower and the bath was lovely. The food was good.

                                                  Poor service.

                                                  My rating for the hotel:

                                                  • Average rating
                                                    4.1
                                                  • Location
                                                    5
                                                  • Rooms
                                                    4
                                                  • Service
                                                    3
                                                  • Value
                                                    4
                                                • The location is fantastic, the best hotel staff I have come across in Australia and customer service is excellent. Rooms are the big plus and cocktail bar on top floor superb. All in all, the facilities are great as well.

                                                  My rating for the hotel:

                                                  • Average rating
                                                    4.6
                                                  • Location
                                                    5
                                                  • Rooms
                                                    5
                                                  • Service
                                                    4
                                                  • Value
                                                    5
                                                • The position was good, the Hotel was very clean and staff were fabulous, very friendly and attentive. The beds were great and the restaurant was excellent as was the Altitude Bar on the top floor looking out over Sydney. The towels were huge and luxurious, food was only warm, air temp was too hot, the concierge was awesome. Checkout was smooth and painless, spa was fabulous.

                                                  The location is difficult to get to on foot.

                                                  My rating for the hotel:

                                                  • Average rating
                                                    4.7
                                                  • Location
                                                    4
                                                  • Rooms
                                                    5
                                                  • Service
                                                    5
                                                  • Value
                                                    5
                                                • Great location towards The Rocks and beautiful Hotel. Stylish interior design, staff are excellent and rooms are huge and the beds are incredibly comfortable. The blu bar is amazing and early evening drinks are complimentary.

                                                  The receptionist gave us a bad service, the breakfasts were not nice.

                                                  My rating for the hotel:

                                                  • Average rating
                                                    4.5
                                                  • Location
                                                    5
                                                  • Rooms
                                                    5
                                                  • Service
                                                    4
                                                  • Value
                                                    4
                                                • The room location was excellent and the hotel was lovely. The view of the Harbour Bridge & opera house was exquisite and staff were very helpful and courteous. The bathroom was large and the restaurant on the top floor had the best suckling pig dish.

                                                  Service much to long, concierge rude and shower going hot and cold at times. Food and beverage not good, the pool is not really set up for lazing.

                                                  My rating for the hotel:

                                                  • Average rating
                                                    3.8
                                                  • Location
                                                    4
                                                  • Rooms
                                                    5
                                                  • Service
                                                    3
                                                  • Value
                                                    5
                                                  • Dining
                                                    2
                                                • Incredible views and location, within walking distance to the Central Business District, the hotel rooms were beautifully appointed. The lobby was non impressive and the staff were brilliant. The bathroom was awesome, re excellent and the bar upstairs was breathtaking, canopies and drinks there were fantastic in the evenings.

                                                  Very poor value, spotty service and the receptionist was not overly warm either. Elevators were overcrowded and slow, bathtub was dirty at arrival, breakfast was on the 36th floor in Altitudes restaurant, and very mediocre.

                                                  My rating for the hotel:

                                                  • Average rating
                                                    3.7
                                                  • Location
                                                    4
                                                  • Rooms
                                                    4
                                                  • Service
                                                    4
                                                  • Value
                                                    3
                                                • Central location, great Hotel and super service and extremely helpful concierge. The comfortable bed & pillows, large lcd tv and very professional staff at the restaurant. More than adequate business facilities.

                                                  Expensive room charges for drinks.

                                                  My rating for the hotel:

                                                  • Average rating
                                                    4.2
                                                  • Location
                                                    4
                                                  • Rooms
                                                    4
                                                  • Service
                                                    4
                                                  • Value
                                                    4
                                                  • Dining
                                                    4
                                                • Awesome views and beautiful decor. Concierge services were excellent, room was very comfortable, clean and well appointed, breakfast was great.

                                                  Staff not qualified to operate in 5 star hotel operations.

                                                  My rating for the hotel:

                                                  • Average rating
                                                    3.9
                                                  • Location
                                                    5
                                                  • Rooms
                                                    4
                                                  • Service
                                                    3
                                                  • Value
                                                    4
                                                • The view was fabulous and the food on the buffet was excellent and we ate in the hotel several nights. The staff were really friendly and the room itself was lovely and clean. Coffee bar had great cappuccino.

                                                  My rating for the hotel:

                                                  • Average rating
                                                    4.7
                                                  • Location
                                                    5
                                                  • Rooms
                                                    5
                                                  • Service
                                                    5
                                                  • Value
                                                    4
                                                  • Dining
                                                    5
                                                • The views were amazing, the location of the hotel was perfect overlooking the harbour and had easy access to downtown Sydney, staff were welcoming and really helpful. Room felt nice and clean, food was excellent. Gym was great.

                                                  My rating for the hotel:

                                                  • Average rating
                                                    4.7
                                                  • Location
                                                    5
                                                  • Rooms
                                                    5
                                                  • Service
                                                    5
                                                  • Value
                                                    5
                                                  • Dining
                                                    4
                                                • The location is excellent and by far the best hotel I have ever stayed in worldwide. The fitness room here is wonderful and used the pool once, was good and there is a little terrace off the.

                                                  Staff were friendly and knowledgeable without being pretentious.

                                                  My rating for the hotel:

                                                  • Average rating
                                                    4.7
                                                  • Location
                                                    5
                                                  • Rooms
                                                    5
                                                  • Service
                                                    5
                                                  • Value
                                                    5
                                                • The views are spectacular, the hotel is in a very good location and the staff are all extremely customer friendly and professional. The rooms are very nice and the Altitude Bar on the 36th floor is amazing and must be visited.

                                                  My rating for the hotel:

                                                  • Average rating
                                                    5.0
                                                  • Location
                                                    5
                                                  • Rooms
                                                    5
                                                  • Service
                                                    5
                                                  • Value
                                                    5
                                                • The view was great, the hotel room was very comfortable and the fabulous king size bed was pure heaven, staff were very pleasant and helpful. Bathroom was excellent, dinner at Altitude was really good.

                                                  My rating for the hotel:

                                                  • Average rating
                                                    4.7
                                                  • Location
                                                    5
                                                  • Rooms
                                                    5
                                                  • Service
                                                    5
                                                  • Value
                                                    5
                                                  • Dining
                                                    4
                                                • Great view and location, good Hotel. The staff were most attentive and room was comfortable. The food was fantastic.

                                                  My rating for the hotel:

                                                  • Average rating
                                                    4.9
                                                  • Location
                                                    5
                                                  • Rooms
                                                    5
                                                  • Service
                                                    5
                                                  • Value
                                                    5
                                                • Location is superb, helpful and friendly staff, best Hotel Experience ever.

                                                  The room temperature is a bit hot even the a/c has turned to the highest level.

                                                  My rating for the hotel:

                                                  • Average rating
                                                    3.7
                                                  • Location
                                                    3
                                                  • Rooms
                                                    4
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                                                Why book with us?

                                                Low prices
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                                                Free cancellations
                                                Usually cancellations can be made without charge close to your arrival date (check policies).
                                                Guaranteed room
                                                You get instant confirmation directly from the hotel's reservation database.

                                                Hotel Awards 2014

                                                AustralianHOTEL AWARDSRecommendedSydneyShangri-La Hotel Sydney

                                                According to guest reviews, the hotel has been rated asBest Luxury Hotels in Australia

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