Shangri-La Hotel Sydney  5 stars

176 Cumberland Street | Sydney Cbd, Sydney, Australia, 2000  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Editorial review:

This Shangri-La does not meet the standards other Shangri-La locations in Asia. However, it has recently been renovated and is in the middle of the Rocks District which means it is a great location for wandering around and exploring. The service is average, but the rooms are a good size, and the views of Harbour Bridge and the Opera House are amazing especially from the bar and restaurant on the 36th floor.

Overview

Shangri-La Hotel Sydney is placed in the center of Sydney and offers breathtaking views over the bridge. The hotel opened in 1992 and since then remains an example of minimalist architecture in Sydney.

Well located in the central district of Sydney, in the proximity of Ensemble Theatre, Australian Museum and Chinese Garden of Friendship. A 5-minute walk will take you to Manly Ferry, The Rocks and Pylon Lookout at Sydney Harbour Bridge.

The hotel offers ideal location close to a harbour.

Circular Quay train station lies within a 5-minute walk. 10 minutes' drive from Kingsford Smith airport.

Rooms

Shangri-La Hotel Sydney features 560 rooms across 36 floors. Well-appointed rooms feature bathrooms with a hairdryer, a separate shower and a bathtub.

Eat

The magnificent restaurant serves outstanding international meals. The award-winning bar serves a selection of tea.

Work

Shangri-La Hotel Sydney boasts a business center, internet access as well as concierge service, 24-hour room service.

Relax

The on-site spa center offers Jacuzzi, a Turkish bath and a health club. The hotel’s fitness center has a gym, fitness classes.

Internet

Wireless internet is available in public areas and is free of charge

Guest Parking

Private hotel parking is possible on site and the rate is AUD 58 per day.

Year renovated   2006.  Number of floors   36.  Number of rooms   563.

Distance to:

  • City Center Sydney - 3000 ft
  • Airport Kingsford Smith (SYD) - 5.8 mi
  • Train Station: Circular Quay Station - 1400 ft, Wynyard Station - 1700 ft
  • Restaurants: The Fine Food Store (Food: Contemporary, Café, Australian) - 1200 ft, Cafe Sydney (Food: Seafood, European, Australian) - 1400 ft
  • Beaches: Shark Island - 1300 ft, iVenture Card Australia - 3400 ft
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Policies

Check-In

from  3 pm

Check-Out

until  12 pm

Children and extra beds
  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay for free. 
  • Older children/adults may stay at the price of AUD 95 per night/person for extra beds. 
  • Maximum capacity of extra beds in a room is 1. 
Pets

Pets are not allowed

Facilities

General
  • Parking (fee required)
  • Safe deposit box
  • Car rental
  • Currency exchange
  • Elevator
  • ATM/Cash machine
  • Concierge desk
  • Doctor on call
  • Express check-in
  • Express check-out
  • Florist
  • Airport shuttle
  • Shoe shine stand
  • Storage space
  • 24-Hour Front Desk
  • Front desk
  • VIP room facilities
  • Newspapers/magazines
  • Barber/Beauty Shop
  • Trouser Press
  • Tour desk
Activities
  • Spa & wellness center
Services
  • Bell staff/porter
  • Maid Service
  • Shops/Commercial Services
  • Limousine service
  • Valet parking
  • Medical Facilities Service
  • Laundry
  • Dry cleaning
  • Ticket service
Dining facilities
  • Breakfast buffet
  • Continental breakfast
  • Bar/Lounge
  • Restaurant
  • Cocktail lounge
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
  • Meeting room
  • Conference facilities
Children's facilities
  • Child care
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
  • Wheel chair access
Leisure and relaxation facilities
  • Indoor swimming pool
  • Sauna
  • Fitness center
  • Exercise gym
  • Steam bath
  • Hot tub
  • Shiatsu massage
Room view
  • City view
  • Harbor view
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • 24-hour room service
  • Heating
  • Tea and Coffee Facilities
  • Cable TV
  • Satellite TV
  • Ironing facilities
  • LCD TV
  • Analog data port
  • Mini-refrigerator
  • Separate tub and shower
  • Soundproofed windows
  • Voice mail
  • Speaker phone
  • Laundry basket/clothes hamper
  • Free movies/video
  • Bathtub
  • Pay TV
  • Work desk
  • Hair dryer
  • AM/FM alarm clock
  • Telephone
  • Mini bar
  • Shower
  • Radio
  • Refrigerator
  • Toilet
  • Private bathroom
  • Connecting rooms
  • Bathrobe
  • Sitting area
  • Terrace
  • Bathroom telephone
  • DVD player
  • Direct dial telephone
  • Dressing area
  • Living room
  • Slippers
  • iPod docking station

Travelers’ questions & answers

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Premium Double Room
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Bed type: Double Bed
View: Harbor view
Room facilities
    Club Room
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    Shangri-La Hotel Sydney Club Room
    Shangri-La Hotel Sydney Club Room
    Shangri-La Hotel Sydney Club Room
    Shangri-La Hotel Sydney Club Room
    Shangri-La Hotel Sydney Club Room
    Bed type: King Size Bed
    Size: 435 sq. feet
    View: Harbor view, Panoramic view
    Room facilities
      Grand Luxe Room
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      Bed type: Double Or Twin Beds
      Room facilities
        Premier Double Room
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        Shangri-La Hotel Sydney Premier Double Room
        Shangri-La Hotel Sydney Premier Double Room
        Shangri-La Hotel Sydney Premier Double Room
        Shangri-La Hotel Sydney Premier Double Room
        Shangri-La Hotel Sydney Premier Double Room
        Bed type: King Size Bed or Double Bed
        Size: 650 sq. feet
        View: Harbor view
        Room facilities
          Premier Corner Double Room
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          Shangri-La Hotel Sydney Premier Corner Double Room
          Shangri-La Hotel Sydney Premier Corner Double Room
          Shangri-La Hotel Sydney Premier Corner Double Room
          Shangri-La Hotel Sydney Premier Corner Double Room
          Shangri-La Hotel Sydney Premier Corner Double Room
          Bed type: King Size Bed
          Size: 650 sq. feet
          View: Harbor view
          Room facilities
            Double Room
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            Shangri-La Hotel Sydney Double Room
            Shangri-La Hotel Sydney Double Room
            Shangri-La Hotel Sydney Double Room
            Shangri-La Hotel Sydney Double Room
            Shangri-La Hotel Sydney Double Room
            Bed type: King Size Bed or Double Bed or Two Single Beds
            Size: 520 sq. feet
            View: Harbor view, City view

            Double Room

            Room facilities
              Suite
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              Shangri-La Hotel Sydney Suite
              Shangri-La Hotel Sydney Suite
              Shangri-La Hotel Sydney Suite
              Bed type: Double Bed or King Size Bed or Quad
              Size: 895 sq. feet
              View: Stunning view, City view, Harbor view
              Room facilities
                Deluxe Double Room
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                Shangri-La Hotel Sydney Deluxe Double Room
                Shangri-La Hotel Sydney Deluxe Double Room
                Shangri-La Hotel Sydney Deluxe Double Room
                Shangri-La Hotel Sydney Deluxe Double Room
                Shangri-La Hotel Sydney Deluxe Double Room
                Bed type: King Size Bed or Double Bed or Twin Beds
                Size: 520 sq. feet
                View: City view, Harbor view, Panoramic view
                Room facilities
                  Executive Double Room
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                  Shangri-La Hotel Sydney Executive Double Room
                  Shangri-La Hotel Sydney Executive Double Room
                  Shangri-La Hotel Sydney Executive Double Room
                  Shangri-La Hotel Sydney Executive Double Room
                  Shangri-La Hotel Sydney Executive Double Room
                  Bed type: King Size Bed or Double Bed or Two Single Beds
                  Size: 435 sq. feet
                  View: Harbor view, City view
                  Room facilities
                    Executive Corner Suite
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                    Shangri-La Hotel Sydney Executive Corner Suite
                    Shangri-La Hotel Sydney Executive Corner Suite
                    Shangri-La Hotel Sydney Executive Corner Suite
                    Shangri-La Hotel Sydney Executive Corner Suite
                    Shangri-La Hotel Sydney Executive Corner Suite
                    Bed type: King Size Bed or Double Bed or King Or Twin Beds
                    Room facilities
                      Executive Suite
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                      Shangri-La Hotel Sydney Executive Suite
                      Shangri-La Hotel Sydney Executive Suite
                      Shangri-La Hotel Sydney Executive Suite Suite
                      Shangri-La Hotel Sydney Executive Suite
                      Shangri-La Hotel Sydney Executive Suite
                      Bed type: King Size Bed
                      Size: 895 sq. feet
                      View: Harbor view
                      Room facilities
                        Panoramic Tower Suite
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                        Shangri-La Hotel Sydney Panoramic Tower Suite
                        Shangri-La Hotel Sydney Panoramic Tower Suite
                        Shangri-La Hotel Sydney Panoramic Tower Suite Suite
                        Bed type: King Size Bed
                        Size: 895 sq. feet
                        View: Harbor view
                        Room facilities
                          Opera Double Room
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                          Shangri-La Hotel Sydney Opera Double Room
                          Shangri-La Hotel Sydney Opera Double Room
                          Shangri-La Hotel Sydney Opera Double Room
                          Shangri-La Hotel Sydney Opera Double Room
                          Shangri-La Hotel Sydney Opera Double Room
                          Bed type: King Size Bed or Double Bed or Two Single Beds
                          Size: 435 sq. feet
                          View: City view
                          Room facilities

                            Shangri-La Hotel Sydney LocationWhat's nearby

                            Legend
                            Legend
                            • Current hotel
                            • Hotels nearby
                            • Airports
                            • Underground stations
                            • Train stations
                            • Parks
                            • Tourist attractions
                            • Museums
                            • Convention centers
                            • Stadiums
                            • Food and meals
                            • General

                            Hover above the icons to see hotel photo and details.

                            Click the hotel to go to the main hotel page.

                            What's nearby

                            Tourist attractions
                            • Miller's Point
                              700 ft
                            • The Rocks
                              1000 ft
                            • 1400 ft
                            • Sydney Harbor Bridge
                              2700 ft
                            • Sydney Aquarium
                              3300 ft
                            • Queen Victoria Building
                              3700 ft
                            Popular areas
                            • Australia Square
                              1400 ft
                            • Overseas Terminal
                              1400 ft
                            • Martin Place
                              2300 ft
                            • King Street Wharf Entertainment District
                              2700 ft
                            Places of interest
                            • Pylon Lookout
                              1400 ft
                            • Government House Sydney
                              2300 ft
                            • NSW Parliament House
                              2700 ft
                            • Old Supreme Court Building
                              3000 ft
                            • Sydney Opera
                              3000 ft
                            • The Sydney Mint
                              3300 ft
                            Train stations
                            • Circular Quay Station
                              1000 ft
                            • Wynyard Station
                              1400 ft
                            Shopping areas
                            • Pitt Street Mall
                              3000 ft
                            Historical sites
                            • Government House
                              2000 ft
                            Museums
                            Parks
                            Arboretum, Green spaces, Zoos
                            • Sydney Wildlife World
                              3000 ft
                            • Royal Botanic Gardens
                              3300 ft
                            Theaters
                            • Sydney Opera House
                              3000 ft
                            Marina
                            • Circular Quay
                              1400 ft

                            Local Attractions

                            • Australian Museum
                              5200 ft
                              6 College St, Sydney
                            • Metro Theatre
                              5300 ft
                              624 George St, Sydney
                            • Sawmillers Reserve
                              1.0 mi
                              West Crescent Street, Sydney
                            • Hyde Park Barracks Museum
                              1.1 mi
                              Macquarie Street, Sydney
                            • Chinese Garden of Friendship
                              1.1 mi
                              Darling Harbour, Sydney

                            Near the hotel

                            • Pylon Lookout at Sydney Harbour Bridge
                              100 ft
                              Cumberland Street, The Rocks, Sydney
                            • The Rocks
                              1000 ft
                              Sydney, New South Wales 2000Australia
                            • Susannah Place
                              600 ft
                              58-64 Gloucester Street, Sydney
                            • Sydney Observatory
                              900 ft
                              1003 Upper Fort Street, Sydney
                            • Nurses Walk
                              900 ft
                              Sydney, New South WalesAustralia
                            • Manly Ferry
                              1700 ft
                              Circular Quay, Sydney
                            • Sydney Symphony Orchestra
                              900 ft
                              Level 9, 35 Pitt Street, Sydney

                            Restaurants Nearby

                            • The Fine Food Store

                              71% likes this, based on 159 reviews
                              Food: Contemporary, Café, Australian, Organic
                              Price Range: USD 7 - USD 16

                              1200 ft
                              Kendall Lane, The Rocks

                              Phone: 02 9252 1196

                            • Cafe Sydney

                              70% likes this, based on 897 reviews
                              Food: Seafood, European, Australian

                              1400 ft
                              5th Floor, Customs House

                              Phone: 0292518683

                            • Selah

                              85% likes this, based on 152 reviews
                              Food: Australian
                              Price Range: USD 40 - USD 40

                              1400 ft
                              12 Loftus Street

                              Phone: (02) 9247 0097

                            • Quay Restaurant

                              76% likes this, based on 568 reviews
                              Food: Contemporary, Eclectic, Fusion, Australian
                              Price Range: USD 26 - USD 101

                              1700 ft
                              Upper Level, Overseas Passenger Terminal, Circular Quay West, The Rocks

                              Phone: 61 2 9251 5600

                            • Pendolino

                              71% likes this, based on 272 reviews
                              Food: Italian
                              Price Range: USD 24 - USD 57

                              3000 ft
                              Shop 100-1-2, Level 2, 412-414 George St

                              Phone: 02 9231 6117

                            Shangri-La Hotel Sydney Reviews

                            Guest reviews are submitted by our customers after their stay at Shangri-La Hotel Sydney

                            Average guest rating

                            8.0
                            out of 10
                            Excellent
                            Based on 116 reviews

                            Rating by category:

                            Rooms
                            7.4
                            Dining
                            7.0
                            Value
                            7.7
                            Service
                            6.7
                            Location
                            9.3

                            Individual guest reviews

                            • Couple

                              We really enjoyed the staff that worked there. They were all very welcoming, nice & friendly. The bed was the most comfortable bed we have ever slept in. The view of the Harbour Bridge & Opera House was exquisite!

                              We didn't like the fact that the drawer kept opening, and the desk chair was damaged.

                              • Average rating
                                10.0
                            • Couple

                              The room and service was fantastic with polite and helpful staff

                              I think it needs to clearly state on the internet regarding accessibility to the city for people wishing to access it without using transport. The steep hill for a person with a diability is restrictive.

                              • Average rating
                                9.2
                            • Older travelers

                              The hotel room was very comfortable and the fabulous king size bed was pure heaven. The bathroom was very well appointed and luxurious. The location of the hotel was perfect overlooking the harbour and had easy access to downtown Sydney, Circular Quay and all the bars and restaurants around the Rocks. Had a wonderful stay here and would definitely come back.

                              Although there were six lifts, it seemed to take forever to get one no matter what time of day or night. Not sure they were all in working order.

                              • Average rating
                                9.2
                            • Older travelers

                              The room was very big. The view was magnificent and the staff were fantastic, nothing was a problem to them. By far the best hotel I have ever stayed in worldwide.

                              • Average rating
                                9.6
                            • Family with children

                              The hotel is in a very good location, close to Sydney harbour bridge and opera house, also very close to ferries. And of course, shopping.

                              • Average rating
                                10.0
                            • Older travelers

                              we watched a play and needed some where to stay

                              • Average rating
                                10.0
                            • Older travelers

                              Luxurious comfort, pleasant ambience and incredible views and location.

                              • Average rating
                                8.8
                            • Group of friends

                              Awesome views; the harbour bridge and opera house seemed to be within touching distance of our window.

                              • Average rating
                                9.2
                            • Group of friends

                              The Comfortable Bed & Pillows

                              How Slow the Lifts were, waiting a long time for a lift.

                              • Average rating
                                7.8
                            • Couple

                              The bathroom was awesome! Such a big shower and the bath was lovely (seen as we dont have one in our home). It was a very nicely set up hotel and the way the room was decorated was lovely! For the price we paid we would stay there every weekend if we could!!!

                              When we went into the room it smelt like cigarette smoke which I really do not like. And the mini bar listing is written incorrectly people could argue if they wanted to as it says 2* coca cola can $6 this wouold make any normal person think that it is $6 for the 2 cans. Other then these we loved our stay.

                              • Average rating
                                7.8
                            • Older travelers

                              The rooms were generous in size. We were glad to see that our bathroom had a bath as well as a separate shower. Staff were very helpful and courteous.

                              The room we were allocated was next to a double apartment (507/508) and we had an adjoining door that was illfitting. The considerable noise of our neighbours especially at 4am spoilt our first night.If rooms such as ours is to be allocated separately, then the doors and soundproofing need attention or blocking off altogether.

                              • Average rating
                                7.0
                            • Couple

                              Central location, staff, view from the cocktail bar!

                              AUD$84 for breakfast for 2 people was a bit steep!

                              • Average rating
                                8.8
                            • Couple

                              Altitude bar was good if a little expensive

                              • Average rating
                                7.4
                            • Older travelers

                              The Blu bar is amazing. My only negative comment would be that the room we had was a bit dark. It's a shame the windows are not bigger to take in the view. I had to sit on the window box to get a veiw.

                              • Average rating
                                9.4
                            • Older travelers

                              The view overlooking the harbour and opera house. Just a short downhill walk to the city centre.

                              The short uphill walk back to the hotel. We probably needed the exercise!

                              • Average rating
                                10.0
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                            Hotel Awards 2014

                            AustralianHOTEL AWARDSRecommendedSydneyShangri-La Hotel Sydney

                            According to guest reviews, the hotel has been rated asBest Luxury Hotels in Australia

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