Shangri-La Hotel Sydney

 5 stars
176 Cumberland Street | Sydney Cbd, Sydney, Australia, 2000  show mapSave
From  US$ 425
Best Price Guarantee
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Editorial review:

This Shangri-La does not meet the standards other Shangri-La locations in Asia. However, it has recently been renovated and is in the middle of the Rocks District which means it is a great location for wandering around and exploring. The service is average, but the rooms are a good size, and the views of Harbour Bridge and the Opera House are amazing especially from the bar and restaurant on the 36th floor.

Overview

The 5-star Shangri-La in Central Business District district offers elegant guestrooms overlooking Sydney Harbour, Darling Harbour. Founded in 1992, the hotel underwent a complete renovation in 2006.

Rooms

Shangri-La features 560 rooms across 36 floors. Some of the rooms offer captivating views of the bridge. They feature en suite bathrooms with a bathtub, toiletries and a hairdryer.

Eat

The luxurious restaurant serves fine international meals. The award-winning bar serves a selection of wines.

Work

Shangri-La boasts a business center, internet access as well as concierge service, 24-hour room service.

Relax

The on-site spa center offers a health club, massage and Jacuzzi. The hotel’s fitness center has a gym, fitness classes.

Internet

Wireless internet is available in public areas and is free of charge

Guest Parking

Private hotel parking is possible on site and the rate is AUD 58 per day.

Year renovated   2006.  Number of floors   36.  Number of rooms   563.

Location

hotel Shangri-La Hotel Sydney Sydney location

Ideal location within close proximity to Ensemble Theatre, Australian Museum and Chinese Garden of Friendship. A short distance to a railway station enables you to see Manly Ferry, The Rocks and Pylon Lookout at Sydney Harbour Bridge in no time.

This hotel is well based near a harbour.

Getting around.

Circular Quay train station lies within a 5-minute walk. 10 minutes' drive from Kingsford Smith airport.

Distance to:

  • City Center - 800 m
  • Airport Kingsford Smith - 9.7km
  • Train Station: Circular Quay Station - 300 m, Wynyard Station - 400 m

Facilities

General
  • Parking (fee required)
  • Car rental
  • Currency exchange
  • Elevator
  • Tour desk
  • Barber/Beauty Shop
  • Newspapers/magazines
  • 24-Hour Front Desk
  • Luggage storage
Activities
  • Spa & wellness center
Services
  • Ticket service
  • Dry cleaning
  • Laundry
  • Massage services
Dining facilities
  • Breakfast
  • Continental breakfast
  • Breakfast buffet
  • Bar
  • Restaurant
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
Children's facilities
  • Child care
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Swimming pool
  • Indoor swimming pool
  • Jacuzzi
  • Fitness center
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Ironing facilities
  • Heating
  • In-room safe
  • Terrace

Policies

Check-In

from  3 pm

Check-Out

until  12 pm

Pets

Pets are not allowed

Children and extra beds
  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • All children under the age of 1 may stay for free. 
  • Older children/adults may stay at the price of AUD 95 per night/person for extra beds. 

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Rooms and availability

Premier Double Room

Harbor view

King Size Bed or Double Bed - 60m2

Shangri-La Hotel Sydney Premier Double Room
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Shangri-La Hotel Sydney Premier Double Room
    Deluxe Twin Room

    Panoramic view, City view

    Twin Beds - 40m2

    Shangri-La Hotel Sydney Deluxe Twin Room
    Check Prices
    Shangri-La Hotel Sydney Deluxe Twin Room
      Executive Twin Room

      Harbor view

      Twin Beds - 40m2

      Shangri-La Hotel Sydney Executive Twin Room
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      Shangri-La Hotel Sydney Executive Twin Room
        Executive Suite

        Harbor view

        King Size Bed - 83m2

        Shangri-La Hotel Sydney Executive Suite
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        Shangri-La Hotel Sydney Executive Suite
          Double Room

          Harbor view

          King Size Bed

          Shangri-La Hotel Sydney Double Room
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          Shangri-La Hotel Sydney Double Room
            Twin Room

            Twin Beds

            Shangri-La Hotel Sydney Twin Room
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            Shangri-La Hotel Sydney Twin Room
            Executive Corner Suite

            King Size Bed or Double Bed

            Shangri-La Hotel Sydney Executive Corner Suite
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            Shangri-La Hotel Sydney Executive Corner Suite
              Deluxe Double Room

              City view, Harbor view

              King Size Bed or Double Bed - 48m2

              Shangri-La Hotel Sydney Deluxe Double Room
              Check Prices
              Shangri-La Hotel Sydney Deluxe Double Room
                Executive Double Room

                City view, Harbor view

                Double Bed or King Size Bed - 40m2

                Shangri-La Hotel Sydney Executive Double Room
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                Shangri-La Hotel Sydney Executive Double Room
                  Opera Double Room

                  City view

                  King Size Bed - 40m2

                  Shangri-La Hotel Sydney Opera Double Room
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                  Shangri-La Hotel Sydney Opera Double Room
                    Opera Twin Room

                    City view

                    Twin Beds - 40m2

                    Shangri-La Hotel Sydney Opera Twin Room
                    Check Prices
                    Shangri-La Hotel Sydney Opera Twin Room

                      Shangri La Sydney LocationWhat's nearby

                      Legend
                      Legend
                      • Current hotel
                      • Hotels nearby
                      • Airports
                      • Underground Railway Stations
                      • Train Stations
                      • Parks
                      • Attractions for Tourists
                      • Museums
                      • Convention Centers
                      • Stadiums
                      • Food and meals
                      • General

                      Hover above the icons to see hotel photo and details.

                      Click the hotel to go to the main hotel page.

                      What's nearby

                      Attractions for Tourists
                      • Miller's Point
                        200 m
                      • The Rocks
                        300 m
                      • 400 m
                      • Sydney Harbor Bridge
                        800 m
                      • Sydney Aquarium
                        1.0km
                      • Harbour Bridge
                        1.1km
                      Popular areas
                      • 400 m
                      • Overseas Terminal
                        400 m
                      • Martin Place
                        700 m
                      • King Street Wharf Entertainment District
                        800 m
                      General
                      • Pylon Lookout
                        400 m
                      • Government House Sydney
                        700 m
                      • NSW Parliament House
                        800 m
                      • Sydney Opera
                        900 m
                      • Old Supreme Court Building
                        900 m
                      • The Sydney Mint
                        1.0km
                      Train Stations
                      • Circular Quay Station
                        300 m
                      • Wynyard Station
                        400 m
                      Shopping Areas
                      • Pitt Street Mall
                        900 m
                      Historical sites
                      • Government House
                        600 m
                      Museums
                      Parks
                      • The Domain
                        1.0km
                      Arboretum, green spaces, zoos
                      • Sydney Wildlife World
                        900 m
                      • Royal Botanic Gardens
                        1.0km
                      Theaters
                      Marina
                      • Circular Quay
                        400 m

                      Local Attractions

                      • Australian Museum
                        1.6km
                        6 College St, Sydney
                      • Metro Theatre
                        1.6km
                        624 George St, Sydney
                      • Sawmillers Reserve
                        1.6km
                        West Crescent Street, Sydney
                      • Hyde Park Barracks Museum
                        1.8km
                        Macquarie Street, Sydney
                      • Chinese Garden of Friendship
                        1.8km
                        Darling Harbour, Sydney

                      Near the hotel

                      • Pylon Lookout at Sydney Harbour Bridge
                        30 m
                        Cumberland Street, The Rocks, Sydney
                      • The Rocks
                        300 m
                        Sydney, New South Wales 2000Australia
                      • Sydney Ferries
                        270 m
                        Circular Quay, Sydney
                      • Susannah Place
                        170 m
                        58-64 Gloucester Street, Sydney
                      • Sydney Observatory
                        250 m
                        1003 Upper Fort Street, Sydney
                      • Manly Ferry
                        490 m
                        Circular Quay, Sydney
                      • Nurses Walk
                        260 m
                        Sydney, New South WalesAustralia

                      Restaurants Nearby

                      • Cafe Sydney

                        71% likes this, based on 899 reviews
                        Food: Seafood, European, Australian

                        410 m
                        5th Floor, Customs House

                        Phone: 0292518683

                      • The Fine Food Store

                        85% likes this, based on 162 reviews
                        Food: Contemporary, Café, Australian, Organic
                        Price Range: USD 6 - USD 15

                        350 m
                        Kendall Lane, The Rocks

                        Phone: 02 9252 1196

                      • Selah

                        85% likes this, based on 152 reviews
                        Food: Australian
                        Price Range: USD 40 - USD 40

                        420 m
                        12 Loftus Street

                        Phone: (02) 9247 0097

                      • Quay Restaurant

                        76% likes this, based on 568 reviews
                        Food: Contemporary, Eclectic, Fusion, Australian
                        Price Range: USD 26 - USD 101

                        490 m
                        Upper Level, Overseas Passenger Terminal, Circular Quay West, The Rocks

                        Phone: 61 2 9251 5600

                      • Pendolino

                        71% likes this, based on 272 reviews
                        Food: Italian
                        Price Range: USD 24 - USD 57

                        900 m
                        Shop 100-1-2, Level 2, 412-414 George St

                        Phone: 02 9231 6117

                      Shangri La Sydney Hotel Reviews

                      Guest reviews are submitted by our customers after their stay at Shangri La Sydney Hotel

                      Average guest rating

                      3.9
                      out of 5
                      Excellent
                      Based on 98 reviews

                      Rating by category:

                      Rooms
                      3.6
                      Dining
                      3.5
                      Value
                      3.8
                      Service
                      3.3
                      Location
                      4.6

                      Individual guest reviews

                      • Beautiful views from every room and great hotel. The staff were very helpful, concierge was excellent and such a big shower and the bath was lovely. The food was good.

                        Poor service.

                        My rating for the hotel:

                        • Average rating
                          4.1
                        • Location
                          5
                        • Rooms
                          4
                        • Service
                          3
                        • Value
                          4
                      • The location is fantastic, the best hotel staff I have come across in Australia and customer service is excellent. Rooms are the big plus and cocktail bar on top floor superb. All in all, the facilities are great as well.

                        My rating for the hotel:

                        • Average rating
                          4.6
                        • Location
                          5
                        • Rooms
                          5
                        • Service
                          4
                        • Value
                          5
                      • The position was good, the Hotel was very clean and staff were fabulous, very friendly and attentive. The beds were great and the restaurant was excellent as was the Altitude Bar on the top floor looking out over Sydney. The towels were huge and luxurious, food was only warm, air temp was too hot, the concierge was awesome. Checkout was smooth and painless, spa was fabulous.

                        The location is difficult to get to on foot.

                        My rating for the hotel:

                        • Average rating
                          4.7
                        • Location
                          4
                        • Rooms
                          5
                        • Service
                          5
                        • Value
                          5
                      • Great location towards The Rocks and beautiful Hotel. Stylish interior design, staff are excellent and rooms are huge and the beds are incredibly comfortable. The blu bar is amazing and early evening drinks are complimentary.

                        The receptionist gave us a bad service, the breakfasts were not nice.

                        My rating for the hotel:

                        • Average rating
                          4.5
                        • Location
                          5
                        • Rooms
                          5
                        • Service
                          4
                        • Value
                          4
                      • The room location was excellent and the hotel was lovely. The view of the Harbour Bridge & opera house was exquisite and staff were very helpful and courteous. The bathroom was large and the restaurant on the top floor had the best suckling pig dish.

                        Service much to long, concierge rude and shower going hot and cold at times. Food and beverage not good, the pool is not really set up for lazing.

                        My rating for the hotel:

                        • Average rating
                          3.8
                        • Location
                          4
                        • Rooms
                          5
                        • Service
                          3
                        • Value
                          5
                        • Dining
                          2
                      • Incredible views and location, within walking distance to the Central Business District, the hotel rooms were beautifully appointed. The lobby was non impressive and the staff were brilliant. The bathroom was awesome, re excellent and the bar upstairs was breathtaking, canopies and drinks there were fantastic in the evenings.

                        Very poor value, spotty service and the receptionist was not overly warm either. Elevators were overcrowded and slow, bathtub was dirty at arrival, breakfast was on the 36th floor in Altitudes restaurant, and very mediocre.

                        My rating for the hotel:

                        • Average rating
                          3.7
                        • Location
                          4
                        • Rooms
                          4
                        • Service
                          4
                        • Value
                          3
                      • Central location, great Hotel and super service and extremely helpful concierge. The comfortable bed & pillows, large lcd tv and very professional staff at the restaurant. More than adequate business facilities.

                        Expensive room charges for drinks.

                        My rating for the hotel:

                        • Average rating
                          4.2
                        • Location
                          4
                        • Rooms
                          4
                        • Service
                          4
                        • Value
                          4
                        • Dining
                          4
                      • Awesome views and beautiful decor. Concierge services were excellent, room was very comfortable, clean and well appointed, breakfast was great.

                        Staff not qualified to operate in 5 star hotel operations.

                        My rating for the hotel:

                        • Average rating
                          3.9
                        • Location
                          5
                        • Rooms
                          4
                        • Service
                          3
                        • Value
                          4
                      • The view was fabulous and the food on the buffet was excellent and we ate in the hotel several nights. The staff were really friendly and the room itself was lovely and clean. Coffee bar had great cappuccino.

                        My rating for the hotel:

                        • Average rating
                          4.7
                        • Location
                          5
                        • Rooms
                          5
                        • Service
                          5
                        • Value
                          4
                        • Dining
                          5
                      • The views were amazing, the location of the hotel was perfect overlooking the harbour and had easy access to downtown Sydney, staff were welcoming and really helpful. Room felt nice and clean, food was excellent. Gym was great.

                        My rating for the hotel:

                        • Average rating
                          4.7
                        • Location
                          5
                        • Rooms
                          5
                        • Service
                          5
                        • Value
                          5
                        • Dining
                          4
                      • The location is excellent and by far the best hotel I have ever stayed in worldwide. The fitness room here is wonderful and used the pool once, was good and there is a little terrace off the.

                        Staff were friendly and knowledgeable without being pretentious.

                        My rating for the hotel:

                        • Average rating
                          4.7
                        • Location
                          5
                        • Rooms
                          5
                        • Service
                          5
                        • Value
                          5
                      • The views are spectacular, the hotel is in a very good location and the staff are all extremely customer friendly and professional. The rooms are very nice and the Altitude Bar on the 36th floor is amazing and must be visited.

                        My rating for the hotel:

                        • Average rating
                          5.0
                        • Location
                          5
                        • Rooms
                          5
                        • Service
                          5
                        • Value
                          5
                      • The view was great, the hotel room was very comfortable and the fabulous king size bed was pure heaven, staff were very pleasant and helpful. Bathroom was excellent, dinner at Altitude was really good.

                        My rating for the hotel:

                        • Average rating
                          4.7
                        • Location
                          5
                        • Rooms
                          5
                        • Service
                          5
                        • Value
                          5
                        • Dining
                          4
                      • Great view and location, good Hotel. The staff were most attentive and room was comfortable. The food was fantastic.

                        My rating for the hotel:

                        • Average rating
                          4.9
                        • Location
                          5
                        • Rooms
                          5
                        • Service
                          5
                        • Value
                          5
                      • Location is superb, helpful and friendly staff, best Hotel Experience ever.

                        The room temperature is a bit hot even the a/c has turned to the highest level.

                        My rating for the hotel:

                        • Average rating
                          3.7
                        • Location
                          3
                        • Rooms
                          4
                      Show more reviews

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