Shangri-La Hotel Sydney  5 stars

176 Cumberland Street | Sydney Cbd, Sydney, Australia, 2000  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Editorial review:

This Shangri-La does not meet the standards other Shangri-La locations in Asia. However, it has recently been renovated and is in the middle of the Rocks District which means it is a great location for wandering around and exploring. The service is average, but the rooms are a good size, and the views of Harbour Bridge and the Opera House are amazing especially from the bar and restaurant on the 36th floor.

Overview

Shangri-La Hotel Sydney is placed in the center of Sydney and offers breathtaking views over the bridge. The hotel opened in 1992 and since then remains an example of minimalist architecture in Sydney.

Rooms

Shangri-La Hotel Sydney features 560 rooms across 36 floors. Well-appointed rooms feature bathrooms with a hairdryer, a separate shower and a bathtub.

Eat

The magnificent restaurant serves outstanding international meals. The award-winning bar serves a selection of tea.

Work

Shangri-La Hotel Sydney boasts a business center, internet access as well as concierge service, 24-hour room service.

Relax

The on-site spa center offers Jacuzzi, a Turkish bath and a health club. The hotel’s fitness center has a gym, fitness classes.

Internet

Wireless internet is available in public areas and is free of charge

Guest Parking

Private hotel parking is possible on site and the rate is AUD 58 per day.

Year renovated   2006.  Number of floors   36.  Number of rooms   563.

Location

Well located in the central district of Sydney, in the proximity of Ensemble Theatre, Australian Museum and Chinese Garden of Friendship. A 5-minute walk will take you to Manly Ferry, The Rocks and Pylon Lookout at Sydney Harbour Bridge.

The hotel offers ideal location close to a harbour.

Getting around.

Circular Quay train station lies within a 5-minute walk. 10 minutes' drive from Kingsford Smith airport.

Distance to:

  • City Center - 900 m
  • Airport: Kingsford Smith - 9.8km, Sydney Bankstown - 21.4km
  • Train Station: Circular Quay Station - 400 m, Wynyard Station - 500 m

Policies

Check-In

from  3 pm

Check-Out

until  12 pm

Children and extra beds
  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay for free. 
  • Older children/adults may stay at the price of AUD 95 per night/person for extra beds. 
Pets

Pets are not allowed

Facilities

General
  • Parking (fee required)
  • Car rental
  • Currency exchange
  • Elevator
  • Barber/Beauty Shop
  • Newspapers/magazines
  • 24-Hour Front Desk
  • Luggage storage
  • Tour desk
Activities
  • Spa & wellness center
Services
  • Dry cleaning
  • Laundry
  • Massage services
  • Ticket service
Dining facilities
  • Breakfast
  • Continental breakfast
  • Breakfast buffet
  • Bar
  • Restaurant
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
Children's facilities
  • Child care
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Swimming pool
  • Indoor swimming pool
  • Jacuzzi
  • Fitness center
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • Ironing facilities
  • In-room safe
  • Terrace

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Club Room
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Shangri-La Hotel Sydney Club Room
Shangri-La Hotel Sydney Club Room
Shangri-La Hotel Sydney Club Room
Shangri-La Hotel Sydney Club Room
Shangri-La Hotel Sydney Club Room
Bed type: King Size Bed
Size: 40m2
View: Harbor view, Panoramic view
Room facilities
    Premier Double Room
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    Shangri-La Hotel Sydney Premier Double Room
    Shangri-La Hotel Sydney Premier Double Room
    Shangri-La Hotel Sydney Premier Double Room
    Shangri-La Hotel Sydney Premier Double Room
    Shangri-La Hotel Sydney Premier Double Room
    Bed type: King Size Bed or Double Bed
    Size: 60m2
    View: Harbor view
    Room facilities
      Premier Corner Double Room
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      Shangri-La Hotel Sydney Premier Corner Double Room
      Shangri-La Hotel Sydney Premier Corner Double Room
      Shangri-La Hotel Sydney Premier Corner Double Room
      Shangri-La Hotel Sydney Premier Corner Double Room
      Shangri-La Hotel Sydney Premier Corner Double Room
      Bed type: King Size Bed
      Size: 60m2
      View: Harbor view
      Room facilities
        Standard Room
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        Shangri-La Hotel Sydney Standard Room
        Shangri-La Hotel Sydney Standard Room
        Shangri-La Hotel Sydney Standard Room
        Shangri-La Hotel Sydney Standard Room
        Shangri-La Hotel Sydney Standard Room
        Bed type: Double Bed or King Size Bed
        Size: 48m2
        View: Harbor view
        Room facilities
          Suite
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          Shangri-La Hotel Sydney Suite
          Shangri-La Hotel Sydney Suite
          Shangri-La Hotel Sydney Suite
          Bed type: Double Bed or King Size Bed
          Size: 83m2
          View: Stunning view, City view
          Room facilities
            Deluxe Double Room
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            Shangri-La Hotel Sydney Deluxe Double Room
            Shangri-La Hotel Sydney Deluxe Double Room
            Shangri-La Hotel Sydney Deluxe Double Room
            Shangri-La Hotel Sydney Deluxe Double Room
            Shangri-La Hotel Sydney Deluxe Double Room
            Bed type: King Size Bed or Double Bed or Twin Beds
            Size: 48m2
            View: City view, Harbor view, Panoramic view
            Room facilities
              Executive Double Room
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              Shangri-La Hotel Sydney Executive Double Room
              Shangri-La Hotel Sydney Executive Double Room
              Shangri-La Hotel Sydney Executive Double Room
              Shangri-La Hotel Sydney Executive Double Room
              Shangri-La Hotel Sydney Executive Double Room
              Bed type: King Size Bed or Double Bed or Two Single Beds
              Size: 40m2
              View: Harbor view, City view
              Room facilities
                Executive Corner Suite
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                Shangri-La Hotel Sydney Executive Corner Suite
                Shangri-La Hotel Sydney Executive Corner Suite
                Shangri-La Hotel Sydney Executive Corner Suite
                Shangri-La Hotel Sydney Executive Corner Suite
                Shangri-La Hotel Sydney Executive Corner Suite
                Bed type: King Size Bed or Double Bed
                Room facilities
                  Executive Suite
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                  Shangri-La Hotel Sydney Executive Suite
                  Shangri-La Hotel Sydney Executive Suite
                  Shangri-La Hotel Sydney Executive Suite Suite
                  Shangri-La Hotel Sydney Executive Suite
                  Shangri-La Hotel Sydney Executive Suite
                  Bed type: King Size Bed
                  Size: 83m2
                  View: Harbor view
                  Room facilities
                    Panoramic Tower Suite
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                    Shangri-La Hotel Sydney Panoramic Tower Suite
                    Shangri-La Hotel Sydney Panoramic Tower Suite
                    Shangri-La Hotel Sydney Panoramic Tower Suite Suite
                    Bed type: King Size Bed
                    Size: 83m2
                    View: Harbor view
                    Room facilities
                      Opera Double Room
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                      Shangri-La Hotel Sydney Opera Double Room
                      Shangri-La Hotel Sydney Opera Double Room
                      Shangri-La Hotel Sydney Opera Double Room
                      Shangri-La Hotel Sydney Opera Double Room
                      Shangri-La Hotel Sydney Opera Double Room
                      Bed type: King Size Bed
                      Size: 40m2
                      View: City view
                      Room facilities

                        Shangri-La Hotel Sydney LocationWhat's nearby

                        Legend
                        Legend
                        • Current hotel
                        • Hotels nearby
                        • Airports
                        • Underground station
                        • Train Stations
                        • Parks
                        • Attractions for Tourists
                        • Museums
                        • Convention Centers
                        • Stadiums
                        • Food and meals
                        • General

                        Hover above the icons to see hotel photo and details.

                        Click the hotel to go to the main hotel page.

                        What's nearby

                        Attractions for Tourists
                        • Miller's Point
                          200 m
                        • The Rocks
                          300 m
                        • 400 m
                        • Sydney Harbor Bridge
                          800 m
                        • Sydney Aquarium
                          1.0km
                        • Harbour Bridge
                          1.1km
                        Popular areas
                        • Overseas Terminal
                          400 m
                        • Australia Square
                          400 m
                        • Martin Place
                          700 m
                        • King Street Wharf Entertainment District
                          800 m
                        General
                        • Pylon Lookout
                          400 m
                        • Government House Sydney
                          700 m
                        • NSW Parliament House
                          800 m
                        • Sydney Opera
                          900 m
                        • Old Supreme Court Building
                          900 m
                        • The Sydney Mint
                          1.0km
                        Train Stations
                        • Circular Quay Station
                          300 m
                        • Wynyard Station
                          400 m
                        Shopping Areas
                        • Pitt Street Mall
                          900 m
                        Historical sites
                        • Government House
                          600 m
                        Museums
                        Parks
                        Arboretum, green spaces, zoos
                        • Sydney Wildlife World
                          900 m
                        • Royal Botanic Gardens
                          1.0km
                        Theaters
                        • Sydney Opera House
                          900 m
                        Marina
                        • Circular Quay
                          400 m

                        Local Attractions

                        • Australian Museum
                          1.6km
                          6 College St, Sydney
                        • Metro Theatre
                          1.6km
                          624 George St, Sydney
                        • Sawmillers Reserve
                          1.6km
                          West Crescent Street, Sydney
                        • Hyde Park Barracks Museum
                          1.8km
                          Macquarie Street, Sydney
                        • Chinese Garden of Friendship
                          1.8km
                          Darling Harbour, Sydney

                        Near the hotel

                        • Pylon Lookout at Sydney Harbour Bridge
                          30 m
                          Cumberland Street, The Rocks, Sydney
                        • The Rocks
                          300 m
                          Sydney, New South Wales 2000Australia
                        • Sydney Ferries
                          270 m
                          Circular Quay, Sydney
                        • Susannah Place
                          170 m
                          58-64 Gloucester Street, Sydney
                        • Sydney Observatory
                          250 m
                          1003 Upper Fort Street, Sydney
                        • Manly Ferry
                          490 m
                          Circular Quay, Sydney
                        • Nurses Walk
                          260 m
                          Sydney, New South WalesAustralia

                        Restaurants Nearby

                        • Cafe Sydney

                          71% likes this, based on 899 reviews
                          Food: Seafood, European, Australian

                          410 m
                          5th Floor, Customs House

                          Phone: 0292518683

                        • The Fine Food Store

                          85% likes this, based on 162 reviews
                          Food: Contemporary, Café, Australian, Organic
                          Price Range: USD 6 - USD 15

                          350 m
                          Kendall Lane, The Rocks

                          Phone: 02 9252 1196

                        • Selah

                          85% likes this, based on 152 reviews
                          Food: Australian
                          Price Range: USD 40 - USD 40

                          420 m
                          12 Loftus Street

                          Phone: (02) 9247 0097

                        • Quay Restaurant

                          76% likes this, based on 568 reviews
                          Food: Contemporary, Eclectic, Fusion, Australian
                          Price Range: USD 26 - USD 101

                          490 m
                          Upper Level, Overseas Passenger Terminal, Circular Quay West, The Rocks

                          Phone: 61 2 9251 5600

                        • Pendolino

                          71% likes this, based on 272 reviews
                          Food: Italian
                          Price Range: USD 24 - USD 57

                          900 m
                          Shop 100-1-2, Level 2, 412-414 George St

                          Phone: 02 9231 6117

                        Shangri-La Hotel Sydney Reviews

                        Guest reviews are submitted by our customers after their stay at Shangri-La Hotel Sydney

                        Average guest rating

                        7.8
                        out of 10
                        Excellent
                        Based on 98 reviews

                        Rating by category:

                        Dining
                        7.0
                        Value
                        7.7
                        Service
                        6.7
                        Location
                        9.3
                        Rooms
                        7.4

                        Individual guest reviews

                        • Beautiful views from every room and great hotel. The staff were very helpful, concierge was excellent and such a big shower and the bath was lovely. The food was good.

                          Poor service.

                          My rating for the hotel:

                          • Average rating
                            8.6
                          • Location
                            10
                          • Rooms
                            8
                          • Service
                            7
                          • Value
                            9
                        • The location is fantastic, the best hotel staff I have come across in Australia and customer service is excellent. Rooms are the big plus and cocktail bar on top floor superb. All in all, the facilities are great as well.

                          My rating for the hotel:

                          • Average rating
                            9.2
                          • Location
                            9
                          • Rooms
                            9
                          • Service
                            9
                          • Value
                            10
                        • The position was good, the Hotel was very clean and staff were fabulous, very friendly and attentive. The beds were great and the restaurant was excellent as was the Altitude Bar on the top floor looking out over Sydney. The towels were huge and luxurious, food was only warm, air temp was too hot, the concierge was awesome. Checkout was smooth and painless, spa was fabulous.

                          The location is difficult to get to on foot.

                          My rating for the hotel:

                          • Average rating
                            9.2
                          • Location
                            8
                          • Rooms
                            10
                          • Service
                            9
                          • Value
                            10
                        • Great location towards The Rocks and beautiful Hotel. Stylish interior design, staff are excellent and rooms are huge and the beds are incredibly comfortable. The blu bar is amazing and early evening drinks are complimentary.

                          The receptionist gave us a bad service, the breakfasts were not nice.

                          My rating for the hotel:

                          • Average rating
                            8.8
                          • Location
                            9
                          • Rooms
                            9
                          • Service
                            9
                          • Value
                            8
                        • The room location was excellent and the hotel was lovely. The view of the Harbour Bridge & opera house was exquisite and staff were very helpful and courteous. The bathroom was large and the restaurant on the top floor had the best suckling pig dish.

                          Service much to long, concierge rude and shower going hot and cold at times. Food and beverage not good, the pool is not really set up for lazing.

                          My rating for the hotel:

                          • Average rating
                            7.8
                          • Location
                            9
                          • Rooms
                            9
                          • Service
                            7
                          • Value
                            10
                          • Dining
                            4
                        • Incredible views and location, within walking distance to the Central Business District, the hotel rooms were beautifully appointed. The lobby was non impressive and the staff were brilliant. The bathroom was awesome, re excellent and the bar upstairs was breathtaking, canopies and drinks there were fantastic in the evenings.

                          Very poor value, spotty service and the receptionist was not overly warm either. Elevators were overcrowded and slow, bathtub was dirty at arrival, breakfast was on the 36th floor in Altitudes restaurant, and very mediocre.

                          My rating for the hotel:

                          • Average rating
                            7.2
                          • Location
                            8
                          • Rooms
                            7
                          • Service
                            7
                          • Value
                            7
                        • Central location, great Hotel and super service and extremely helpful concierge. The comfortable bed & pillows, large lcd tv and very professional staff at the restaurant. More than adequate business facilities.

                          Expensive room charges for drinks.

                          My rating for the hotel:

                          • Average rating
                            8.4
                          • Location
                            9
                          • Rooms
                            8
                          • Service
                            9
                          • Value
                            8
                          • Dining
                            8
                        • Awesome views and beautiful decor. Concierge services were excellent, room was very comfortable, clean and well appointed, breakfast was great.

                          Staff not qualified to operate in 5 star hotel operations.

                          My rating for the hotel:

                          • Average rating
                            7.6
                          • Location
                            9
                          • Rooms
                            9
                          • Service
                            5
                          • Value
                            7
                        • The view was fabulous and the food on the buffet was excellent and we ate in the hotel several nights. The staff were really friendly and the room itself was lovely and clean. Coffee bar had great cappuccino.

                          My rating for the hotel:

                          • Average rating
                            9.4
                          • Location
                            10
                          • Rooms
                            9
                          • Service
                            10
                          • Value
                            8
                          • Dining
                            10
                        • The views were amazing, the location of the hotel was perfect overlooking the harbour and had easy access to downtown Sydney, staff were welcoming and really helpful. Room felt nice and clean, food was excellent. Gym was great.

                          My rating for the hotel:

                          • Average rating
                            9.2
                          • Location
                            10
                          • Rooms
                            9
                          • Service
                            10
                          • Value
                            9
                          • Dining
                            8
                        • The location is excellent and by far the best hotel I have ever stayed in worldwide. The fitness room here is wonderful and used the pool once, was good and there is a little terrace off the.

                          Staff were friendly and knowledgeable without being pretentious.

                          My rating for the hotel:

                          • Average rating
                            9.6
                          • Location
                            10
                          • Rooms
                            9
                          • Service
                            9
                          • Value
                            10
                        • The views are spectacular, the hotel is in a very good location and the staff are all extremely customer friendly and professional. The rooms are very nice and the Altitude Bar on the 36th floor is amazing and must be visited.

                          My rating for the hotel:

                          • Average rating
                            10.0
                          • Location
                            10
                          • Rooms
                            10
                          • Service
                            10
                          • Value
                            10
                        • The view was great, the hotel room was very comfortable and the fabulous king size bed was pure heaven, staff were very pleasant and helpful. Bathroom was excellent, dinner at Altitude was really good.

                          My rating for the hotel:

                          • Average rating
                            9.2
                          • Location
                            10
                          • Rooms
                            9
                          • Service
                            10
                          • Value
                            9
                          • Dining
                            8
                        • Great view and location, good Hotel. The staff were most attentive and room was comfortable. The food was fantastic.

                          My rating for the hotel:

                          • Average rating
                            10.0
                          • Location
                            10
                          • Rooms
                            10
                          • Service
                            10
                          • Value
                            10
                        • Location is superb, helpful and friendly staff, best Hotel Experience ever.

                          The room temperature is a bit hot even the a/c has turned to the highest level.

                          My rating for the hotel:

                          • Average rating
                            7.0
                          • Location
                            6
                          • Rooms
                            8
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                        Why book with us?

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                        Hotel Awards 2014

                        AustralianHOTEL AWARDSRecommendedSydneyShangri-La Hotel Sydney

                        According to guest reviews, the hotel has been rated asBest Luxury Hotels in Australia

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