Shangri La Hotel Kuala Lumpur

5 stars

11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250

Editorial review

This Shangri-la hotel in Kuala Lumpur has gotten mixed reviews in the past but possesses many positive features, such as a devoted and friendly staff which does its outmost to make your stay pleasant and a huge and varied breakfast buffet with amazingly good fare.

Overview

Located in the shopping and business area of Kuala Lumpur, Shangri La Hotel Kuala Lumpur is a contemporary 5-star property that offers tennis court, sauna and outdoor swimming pool as well as wired internet access for corporate travelers.

Rooms

The hotel provides stylish and luxurious rooms including Premier Suite, Executive Twin Room and Premier Double Room. Each of them is equipped with a kitchen. Some of the guestrooms have beautiful views.

Eat

The on-site restaurant serves vegetarian and Japanese dishes.

Internet

Hotel high-speed internet access is available in the hotel rooms
and is free of charge

Guest Parking

Free Public hotel parking is possible on site.

hotel Shangri La Hotel Kuala Lumpur Kuala Lumpur location

Major Kuala Lumpur attractions, such as Menara KL Tower, Capital Square and Petronas Twin Towers are all in the vicinity of Shangri La Hotel Kuala Lumpur. The nearby train station and bus stop will help you discover Kuala Lumpur and its Pavilion Kuala Lumpur and KLCC Park.

The hotel is situated near gardens and tropical gardens.

Getting around

It lies only 300m away from the Bukit Nanas Monorail train station.

Distance to:

  • City Center - 1.7mi
  • Airport Kuala Lumpur International Airport (klia) - 28.2mi
  • Train Station: Bukit Nanas Monorail - 300yd, Dang Wangi - 600yd

Rooms

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Executive Twin Room

Twin Beds - 430 sq. feet

Shangri La Hotel Kuala Lumpur Executive Twin Room Executive Room
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Shangri La Hotel Kuala Lumpur Executive Twin Room Executive Room
    Executive Suite

    King Size Bed - 800 sq. feet

    Shangri La Hotel Kuala Lumpur Executive Suite Executive Double or Twin Room
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    Shangri La Hotel Kuala Lumpur Executive Suite Executive Double or Twin Room
      Premier Suite

      King Size Bed - 865 sq. feet

      Shangri La Hotel Kuala Lumpur Premier Suite Premier
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      Shangri La Hotel Kuala Lumpur Premier Suite Premier
        Deluxe Double Room

        King Size Bed - 400 sq. feet

        Shangri La Hotel Kuala Lumpur Deluxe Double Room Deluxe Room
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        Shangri La Hotel Kuala Lumpur Deluxe Double Room Deluxe Room
          Executive Double Room

          King Size Bed - 430 sq. feet

          Shangri La Hotel Kuala Lumpur Executive Double Room Executive Room
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          Shangri La Hotel Kuala Lumpur Executive Double Room Executive Room

            Facilities

            General
            • Free parking
            • Parking (fee required)
            • Car rental
            • Currency exchange
            • Elevator
            • Tour desk
            • Barber/Beauty Shop
            • Newspapers/magazines
            • 24-Hour Front Desk
            Activities
            • Spa & wellness center
            Services
            • Laundry
            • Massage services
            • Dry cleaning
            Room facilities
            • Non-smoking rooms
            • Air conditioning
            • Room service
            • In-room safe
            Dining facilities
            • Breakfast
            • Breakfast buffet
            • Bar
            • Restaurant
            Business facilities
            • Wi-Fi Internet
            • Fax/photocopying
            Meeting facilities
            • Meeting/banquet facilities
            Children's facilities
            • Child care
            Facilities for people with disabilities
            • Rooms/facilities for people with disabilities
            Leisure and relaxation facilities
            • Swimming pool
            • Jacuzzi
            • Fitness center

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            Guest feedback

            Read hotel reviews
            • Buffet breakfast was excellent, the choice was wonderful and the concierge guys were great.
            • Staff very friendly and attentive, lovely bedroom.
            • The location is very good near the mono-rail and hotel is comfortable one felt there was lack of space.
            Average guest rating
            Exceptional
            4.2
            Based on  155 reviews

            Policies

            Check-In

            from  2 pm

            Check-Out

            until  12 pm

            Children and extra beds
            • All children under the age of 12 may stay free of charge when using existing bedding. 
            • One child under the age of 1 may stay for free. 
            • Older children/adults may stay at the price of MYR 100.00 per night/person for extra beds. 
            • Maximum capacity of extra beds in a room is 1. 
            Pets

            Pets are not allowed

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            Availability




            Shangri La Kuala Lumpur Location

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            Click the hotel to go to the main hotel page.

            Attractions for Tourists
            Popular areas
            General
            Convention Centers
            Sport related
            Shopping Areas
            Parks
            • KLCC Park - 1000yd
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            Kuala Lumpur Shangri La Reviews

            Guest reviews are submitted by our customers after their stay at Kuala Lumpur Shangri La

            Average guest rating:

            4.2Based on 155 reviews

            • Dining 4.7
            • Location 4.3
            • Rooms 3.9
            • Service 3.9
            • Value 4.3

            Individual guest reviews

            Reviews are ordered by language and date with a maximum of 25 reviews. 

            • Average rating: 4.4

              Great hotel bang in the middle of town and the staff is very friendly.

              My ratings for this hotel are:

              • 5 Service
              • 4 Value
            • Average rating: 4.5

              The hotel staff were attentive and exceptionally helpful and accommodating, the service was great.

              My ratings for this hotel are:

              • 4 Service
              • 5 Value
            • Average rating: 3.6

              The food was cheap and good quality, the staff were excellent and was always willing to show us directions.

              My ratings for this hotel are:

              • 4 Service
              • 3 Value
            • Average rating: 4.5

              We booked the value pack was a great deal and the staff at the counter were also helpful.

              My ratings for this hotel are:

              • 4 Service
              • 5 Value
            • Average rating: 4.3

              Well trained service staff and great Breakfast.

              The hotel appears to be used for business trips, the gym is not bad and there are some good facilities.

              My ratings for this hotel are:

              • 4 Service
              • 4 Value
            • Average rating: 5.0

              Service and well trained staff, great food.

              My ratings for this hotel are:

              • 5 Service
            • Average rating: 4.9

              Excellent staff and facilities, cans of drinks and bags of crisps cost just pennies. Great pool and gardens.

              My ratings for this hotel are:

              • 5 Service
            • Average rating: 4.5

              The warm welcoming by the reception and great swimming pool.

              My ratings for this hotel are:

              • 5 Service
            • Average rating: 4.4

              Overall our stay was enjoyable and service was excellent. Staff were very kind and helpful and the room was really nice, the breakfast had wide selection of everything and the food was really good.

              My ratings for this hotel are:

              • 5 Rooms
              • 5 Service
              • 3 Value
              • 4 Dining
            • Average rating: 4.9

              Quiet we loved everything about the hotel and perfect service. The room was luxurious and the staff were very friendly, the food was excellent.

              My ratings for this hotel are:

              • 5 Rooms
              • 5 Service
              • 5 Value
              • 5 Dining
            • Average rating: 5.0

              Its realy hotel for the best traveling, very nice staff and the room was spacious and very clean. The service was swift and excellent and the food just lovely.

              My ratings for this hotel are:

              • 5 Rooms
              • 5 Service
              • 5 Value
            • Average rating: 4.5

              City tours starts in front of the hotel and very friendly staff. Very good room service food and nice breakfast. Great gym and sauna.

              My ratings for this hotel are:

              • 3 Rooms
              • 5 Service
              • 5 Value
              • 5 Dining
            • Average rating: 4.8

              Hotel staff were helpful to the whole family, the service was excellent and breakfast was fabulous and catered for western and aisian guests.

              My ratings for this hotel are:

              • 5 Service
              • 5 Value
            • Average rating: 4.7

              A stylish and elegant hotel in a great location, excellent customer service. Rooms very comfortable, delightful food and good pool and sauna.

              My ratings for this hotel are:

              • 5 Rooms
              • 4 Service
              • 5 Value
              • 5 Dining
            • Average rating: 4.9

              Really excellent hotel & the best in kl, great service and the ambience, the rooms, restaurant, staff, everything was just perfect.

              My ratings for this hotel are:

              • 5 Rooms
              • 5 Service
              • 5 Value

            Availability
            Guaranteed lowest rates

            Check-in date
            Check-out date
            Adults per room

            Why book with us?

            • No prepayments

              Pay at the hotel, credit card details are only required to guarantee your booking.

            • Low prices

              Enjoy our best price guarantee and special offers.

            • Free cancellations

              Usually cancellations can be made without charge close to your arrival date (check policies).

            • Guaranteed room

              You get instant confirmation directly from the hotel's reservation database.

            Hotel Awards 2012

            Malaysian HOTEL
            AWARDS 2012
            Best Luxury

            According to guest reviews, the hotel has been rated asBest Luxury Hotels in Malaysia

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