Shangri La Hotel Dalian - 大连市

客户个人回顾

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• 平均评级: 2.8

  客户种类: 有孩童家庭

  我给这家酒店的评级是:

  • 3.0 地点
  • 3.0 客房
  • 2.3 服务
  • 3.0 超值

• 平均评级: 3.6

  客户种类: 年青自游旅客

  As you would expect from the Shangri-La chain, very good service and surprisingly good value. I opted for the Club Horizon Rooms which gives you access to a private lounge with complimentary drinks a food in a relaxed atmosphere. The rooms were good but I personally felt they needed to be a bit more spectacular for that extra money. The staff were excellent very friendly and could not do enough for you, some would say a bit over attentive! Location was fine, but taxis are so cheap and plentiful so wherever you stay getting about is not expensive or too much of a problem.

  正如您所期望从香格里拉链，非常良好的服务和出奇的好价值。

  我给这家酒店的评级是:

  • 3.0 地点
  • 3.3 客房
  • 3.2 服务
  • 5.0 超值
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• 平均评级: 2.7

  客户种类: 年青自游旅客

  Had originally booked a deluxe room (which I was informed at check in had not been updated in 10 years! For US$ 8 a night can upgrade to Executive room which i found to be comfortable (but see below). Very good breakfast buffet (much better than the Furama). Good response time from housekeeping when I encountered problems.

  Typical Shang room, comfortable, clean and everything worked! In the end, had to ask for housekeeping to bring portable heater which worked well. Was charged for water which i didnt consume.

  原本预定豪华客房（我在检查通知，在10年来未曾更新！ 8美元一晚可以升级到行政房，我觉得要舒适（见下文） 。很好的自助早餐（

  典型的商代房间，舒适，整洁，一切工作！

  我给这家酒店的评级是:

  • 3.0 地点
  • 3.0 客房
  • 1.8 服务
  • 3.0 超值
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• 平均评级: 2.5

  After an initial problem with an enquiry on check-in, I found the staff to be more than helpful and very friendly. The restaurants were good, the broadband in the room fast and efficient, the bed comfortable and the shower okay. The Lobby Lounge is very pleasant with musicians often playing there.

  最初的问题在检查的调查后，我发现员工超过有益的和非常友好的。

  我给这家酒店的评级是:

  • 2.0 地点
  • 3.0 客房
  • 2.0 服务
  • 3.0 超值
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• 平均评级: 2.5

  On days that follow, I have received phone call from Mr. Steven Foo the Resident Manager of this hotel apologizing for the less than Shangri-la standard cake and the cake charge was taken off from our visa bill even though I said apology was good enough for us of the cake incident but he insisted on doing so. When he got there, he was upgraded from his reserved room and Kerry Centre Hotel’s Mr. George Baird had sent an absolutely delicious Real Mango Fruit Cheese Cake to his room. We are just so amazed by the sincerity of Shangri-la management to make things right and the excellent displayed of team work between hotels.

  遵循的天，我已收到来自史蒂芬富先生的这家酒店的驻店经理，比香格里拉标准的蛋糕和蛋糕费是从我们的签证法案道歉电话，即使我表示道歉是不够好

  我给这家酒店的评级是:

  • 2.0 地点
  • 3.0 客房
  • 2.0 服务
  • 3.0 超值
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• 平均评级: 2.5

  客户种类: 年青自游旅客

  The staff was friendly and tried to help. One can hear what neighbors are doing in their rooms without making an effort. All rooms are located around the elevator compartment. Even when I changed rooms no improvement was possible.

  The worst was the noise from the elevators.

  工作人员是友好的，并试图帮助。

  最糟糕的是从电梯的噪音。

  我给这家酒店的评级是:

  • 2.0 地点
  • 3.0 客房
  • 2.0 服务
  • 3.0 超值
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• 平均评级: 2.5

  The room was excellent and the service of the personnel everywhere in the hotel, with the exception of the restaurants was outstanding. The menu was in English and our wait staff did speak some English. There was plenty of wait staff and Chinese businessmen who arrived after us seemed to be getting all the attention. We finally asked for the bill, the dish was included ont he bill and after some argument, they took it off the bill.

  We wound up ordering club sandwiches from room service- clearly not what we had intended to do for dinner.

  房间是优秀人员的服务无处不在酒店与餐馆外，表现非常出色。

  我们从一个房间清盘订购俱乐部三明治，服务显然不是我们原本打算做晚餐。

  我给这家酒店的评级是:

  • 1.5 客房
  • 3.0 服务
  • 3.0 超值
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• 平均评级: 2.5

  Good location on main thoroughfare, about 30 minutes by car from the airport.

  Curry-like stench comes from the bathroom floor drain at the same time every morning.

  良好的位置上的主要通道，从机场乘车约30分钟。

  咖喱般的恶臭来在同一时间，每天早上从卫生间地漏。

  我给这家酒店的评级是:

  • 1.5 客房
  • 3.0 服务
  • 3.0 超值
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• 平均评级: 3.3

  客户种类: 长者游客

• 平均评级: 4.1

  客户种类: 年青自游旅客

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