Serenade Hotel Hanoi

Individual guest reviews

Reviews are ordered by language and date with a maximum of 25 reviews. 

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• Serenade Hotel Hanoi

  Average rating: 4.5

  Very nice hotel in a convenient location and staff are very helpful and friendly. Breakfast is very good.

  My ratings for this hotel are:

  • 5 Service
  • 4 Value
• Serenade Hotel Hanoi

  Average rating: 4.7

  A good hotel, very clean and nothing is too much trouble for the staff, nice rooms and the best breakfast omelettes I have had.

  My ratings for this hotel are:

  • 5 Rooms
  • 5 Service
  • 4 Value
• Serenade Hotel Hanoi

  Average rating: 4.5

  Better than most places i've stayed in Hanoi and the room was clean and modern. Breakfast was very good, attentive staff willing to make pho.

  My ratings for this hotel are:

  • 5 Rooms
  • 4 Value
• Serenade Hotel Hanoi

  Average rating: 3.8

  Hotel is very well located, next to the lake, staff are friendly and the rooms are good sizes.

  My ratings for this hotel are:

  • 5 Rooms
  • 3 Value
• Serenade Hotel Hanoi

  Average rating: 3.8

  Clean rooms and good buffet breakfast. A great choice.

  My ratings for this hotel are:

  • 3 Rooms
  • 5 Dining
• Serenade Hotel Hanoi

  Average rating: 2.0

  Good shower, a reasonable breakfast.

  Tiny hotel, the shopping in the street markets weren't that great either and staff on reception is very poor in English.

  My ratings for this hotel are:

  • 3 Location
  • 3 Rooms
  • 1 Service
  • 1 Value
• Serenade Hotel Hanoi

  Average rating: 4.0

  Nice room and and good breakfast.

  My ratings for this hotel are:

  • 4 Rooms
• Serenade Hotel Hanoi

  Average rating: 4.0

  Hot water and good breakfast.

  My ratings for this hotel are:

  • 4 Rooms
• Serenade Hotel Hanoi

  Average rating: 4.0

  Clean room, confortable beds , beautifull linen and good food.

  My ratings for this hotel are:

  • 4 Rooms
• Serenade Hotel Hanoi

  Average rating: 4.1

  Great location & clean and near lake. The hotel room was lovely and staff were polite. The breakfast was excellent and all the employees were pleasant and helpful.

  The bed was very hard, toilet was broken.

  My ratings for this hotel are:

  • 5 Location
  • 4 Rooms
  • 4 Service
  • 4 Value
• Serenade Hotel Hanoi

  Average rating: 3.5

  Location is absolutely great and the hotel is absolutely fantastic. Free internet in the lobby is always welcome days and the front desk staff is not much more helpful. The rooms are spacious and the food is really nice.

  My ratings for this hotel are:

  • 3 Location
  • 5 Rooms
  • 2 Service
  • 4 Value
• Serenade Hotel Hanoi

  Average rating: 4.4

  The location was excellent, the hotel was clean and te staff were all really nice. The hot water and water pressure were great, the breakfast spread was big enough.

  My ratings for this hotel are:

  • 5 Location
  • 3 Rooms
  • 5 Service
  • 5 Value
• Serenade Hotel Hanoi

  Average rating: 4.6

  There a large lake about few blocks and good location. Very nice hotel staff, lobby area very clean too and great Service. The rooms are fine, the breakfast is big and tasty including fruit shakes.

  My ratings for this hotel are:

  • 5 Location
  • 4 Rooms
  • 5 Service
  • 5 Value
• Serenade Hotel Hanoi

  Average rating: 4.1

  A very good location to walk in ", the hotel is really nice once you walk in to the reception and the room, the staff are extremely friendly and helpful. Great food and drink spots.

  My ratings for this hotel are:

  • 4 Location
  • 4 Service
  • 4 Value
  • 5 Dining
• Serenade Hotel Hanoi

  Average rating: 4.3

  Great location and nice bouqitue hotel. Very good price and clean, staff were very helpful. Room was nice, adequate space for suitcases, the buffet breakfast was extremely tasty and we loved.

  My ratings for this hotel are:

  • 4 Location
  • 4 Rooms
  • 5 Service
  • 5 Value

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