Serena Hotel - Nairobi  5 stars

Kenyatta Avenue/ Processional Way, Central Park P., Nairobi, Kenya, 00100  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Editorial review:

This location is a great place for those traveling in Kenya. It's peaceful and the rooms are beautiful and lavish. The staff and service are absolutely amazing, the spa is nice and has great massages, and the pool was praised. The Mandhari restaurant is splendid and there's internet in the rooms.

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Golf course

 Spa and relaxation

Spa & wellness center

Massage

Steam bath

Jacuzzi

Overview

Ideally placed in the central part of Kenya's thriving capital city, the elegantly sophisticated Nairobi Serena Hotel is a member of the Leading Hotels of the World group. The hotel opens an oasis of serenity in the middle of one of Africa's most vibrant capital cities. Its historic building borders Masia Mara National Park, green Uhuru Park and the Kenyan Parliament that are just a five minute walk away as well as other major venues and sites.

Decorated in a pan-African theme featuring art and inspiration from Ethiopia, the Maghreb, West Africa and East Africa, the hotel offers a wide choice of executive suites, global connectivity, business support, conference-planning proficiency, product launch expertise at a world-class conference centre comprising the Allamanda and Frangipani function rooms, the Amani room, the Hibiscus, Canna and Lantana rooms, each with their own break-out spaces, and the exclusive Maisha health club and full-service spa for leisure time.

All spacious and elegant guestrooms come fully decorated in a fusion of international and pan-African style.

The Nairobi Serena Hotel offers its Mandhari fine-dining restaurant, which is rated as one of the Kenya's finest, a cocktail lounge, a private dining area, a charming outdoor terrace and live piano music nightly while the territory also comprises a selection of bars, coffee shops and café areas, both inside and out.

The Nairobi Serena Hotel is just 15km away from Jomo Kenyatta International Airport, while the train station is in the city centre and the city is operated by a wide range of taxis and public transport. The hotel is just a five minute walk to the business district and other important sites.

Year renovated   2007.  Number of rooms   183.

City Center Nairobi - 1700 ft
Airports Wilson (WIL) - 2.4 mi, Jomo Kenyatta International (NBO) - 8.0 mi
Restaurants Flame Tree Restaurant (cuisine: Continental) - 500 ft, Mandhari Restaurant - 900 ft
Parks Central Park - 1100 ft

Rooms

The hotel’s rooms are elegantly decorated in a fusion of international and pan-African style and feature air-conditioning, two telephones with international direct-dial and voice-mail, WI-FI and hard-wire connection, mini-bar, digital safe, tea and coffee making facilities, LCD flat-screen satellite TV, 24-hour room service, dedicated resident's lounge, laundry, valet and shoe-shine. The hotel houses deluxe rooms with separate walk in shower, bathtub glazed windows, either garden view or city view rooms available, superior rooms with a private veranda, executive suites with six open-plan suites, each of which feature an extended seating area with couches and work-space, and a veranda, business suites with a separate bedroom, a sitting room with work-space, a dining area with table, a veranda, and a guest washroom, garden suites with a spacious room, which extends into a sitting room, the sitting room with a private garden patio, a charming outdoor pergola with a table, a water feature and a sun-lounging area, the terrace with a gate, the bataleur suite with a spacious ensuite bedroom and a separate sitting room with integrated work-space, the state suite with a spacious master bedroom with ensuite luxury bathroom and dressing area, an extensive drawing room with plasma TV, audio centre and integrated work-space, a private dining room and kitchen, a bar, entrance lobby and guest washroom.

Dining options

The Nairobi Serena Hotel offers Mandhari fine-dining restaurant, which is rated as one of the Kenya’s finest, and features a magnificent soapstone fresco, a cocktail lounge, a private dining area, and charming outdoor terrace and lives piano music nightly. It is located on the first floor, overlooking the pool, and presents the excellence of its seasonally inspired menu and extensive wine cellars.

The Moroccan-styled café Maghreb is known for its internationally-themed buffet breakfast and lunch, a Kenyan Lunch every Thursday, a special seafood night every Friday, fresh Indian Ocean seafood and also features a table d'hôte dinner menu and 24-hour brasserie service.

The modern Pool Terrace presents the stylish Pool bar, offering a wide range of wines, beers, cocktails, juices, teas and coffees, and snacks throughout the day.

The Ethiopian-inspired Aksum Bar offers a wide range of drinks and bar snacks, and features a garden terrace and is the venue for a series of musical evenings with live bands most evenings, live jazz on Thursdays, and live Salsa music and dance on Saturdays.

Services

The Nairobi Serena Hotel offers a wide choice of executive suites, global connectivity, business support, conference-planning proficiency, product launch expertise at a world-class conference centre comprising the Allamanda and Frangipani function rooms, the Amani room, the Hibiscus, Canna and Lantana rooms, each with their own break-out spaces. Business area features PA system, table microphones, cordless microphones, TV/Video/DVD, LCD projector and screen, podium, white boards and flip charts and markers, Wi-Fi connectivity. All delegates will be provided with pads, pens and pencils and mineral water, modern, modular events furniture, which can be tailored to particular specifications.

Leisure

The hotel’s fully-equipped spacious and state-of-the-art Maisha health club and spa is one of Nairobi's finest and features a 25m heated outdoor pool with sun-deck and café service, jacuzzi, steam room, sauna, juice bar and sun-deck, modern gymnasium with both cardio and isotonic machines, aerobic studio offering class and workout sessions in cardiovascular, kick-boxing, dance, salsa, step aerobics, yoga, spinning, four treatment rooms with massage service, facials, body brushing and scrub, aromatherapy, reflexology, manicure and pedicure.

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Facilities

General
  • Free Wi-Fi
  • Paid on-site parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled
Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private hotel parking is possible on site.

Services
  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Doctor on call
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service
  • Wake up service
Dining facilities
  • Paid breakfast
  • In-room breakfast
  • Restaurant
  • Swim-up bar
  • Snack bar
  • Cafe
Meeting facilities
  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying
Children's facilities
  • Babysitting/Child services
  • Children's play area
  • Children's pool
Leisure facilities
  • Outdoor swimming pool
  • Golf course
  • Fitness center
  • Health club
  • Spa & wellness center
  • Steam bath
  • Jacuzzi
  • Shiatsu massage
  • Garden area
Room view
  • City view
  • Landscape view
Room facilities
  • Free Wi-Fi in rooms
  • In-room air conditioning
  • VIP room facilities
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Terrace
  • Ironing facilities
  • In-room desk
  • Mirror
Bathroom
  • Separate tub and shower
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Bathroom telephone
Media
  • Paid movies/Video
  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • AM/FM alarm clock
Room decor
  • Carpeted floor

Policies

Check-In

from  10 am

Check-Out

until  12 pm

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The hotel’s rooms are elegantly decorated in a fusion of international and pan-African style and feature air-conditioning, two telephones with international direct-dial and voice-mail, WI-FI and hard-wire connection, mini-bar, digital safe, tea and coffee making facilities, LCD flat-screen satellite TV, 24-hour room service, dedicated resident's lounge, laundry, valet and shoe-shine. The hotel houses deluxe rooms with separate walk in shower, bathtub glazed windows, either garden view or city view rooms available, superior rooms with a private veranda, executive suites with six open-plan suites, each of which feature an extended seating area with couches and work-space, and a veranda, business suites with a separate bedroom, a sitting room with work-space, a dining area with table, a veranda, and a guest washroom, garden suites with a spacious room, which extends into a sitting room, the sitting room with a private garden patio, a charming outdoor pergola with a table, a water feature and a sun-lounging area, the terrace with a gate, the bataleur suite with a spacious ensuite bedroom and a separate sitting room with integrated work-space, the state suite with a spacious master bedroom with ensuite luxury bathroom and dressing area, an extensive drawing room with plasma TV, audio centre and integrated work-space, a private dining room and kitchen, a bar, entrance lobby and guest washroom.

Theme Suite
Check Prices
Serena Theme Suite ROOM Type 3
Serena Theme Suite ROOM Type 3
Serena Theme Suite
Serena Theme Suite
Bed type: King Size bed
Size: 715 sq. feet
View: City view
Room facilities
    Superior Double Room
    Check Prices
    Serena Superior Double Room
    Serena Superior Double Room
    Serena Superior Double Room
    Serena Superior Double Room
    Bed type: Double Bed or King Size bed or Queen Size bed
    Size: 240 sq. feet
    View: City view

    Superior Room

    Room facilities
      Deluxe Double Room
      Check Prices
      Serena Deluxe Double Room
      Serena Deluxe Double Room
      Serena Deluxe Double Room
      Serena Deluxe Double Room
      Bed type: Double Bed or King Size bed or Queen Size bed
      Size: 220 sq. feet
      View: City view

      DOUBLE DELUXE

      Room facilities
        Executive Suite
        Check Prices
        Serena Executive Suite
        Serena Executive Suite
        Serena Executive Suite
        Bed type: Double Bed or King Size bed or 1 Single bed
        Size: 220 sq. feet

        Executive Suite

        Room facilities
          Business Suite
          Check Prices
          Serena Business Suite
          Serena Business Suite
          Serena Business Suite
          Serena Business Suite
          Size: 220 sq. feet
          Room facilities

            Serena LocationWhat's nearby

            Legend
            Legend
            • Current hotel
            • Hotels nearby
            • Airports
            • Underground stations
            • Train stations
            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
            • Food and meals
            • General

            Hover above the icons to see hotel photo and details.

            Click the hotel to go to the main hotel page.

            What's nearby

            Popular areas
            • City Center
              1400 ft
            Parks
            • masia mara national park
              4600 ft

            Local Attractions

            • River Road
              5100 ft
              River road, Nairobi
            • David Sheldrick Wildlife Trust
              1.7 mi
              Mbagathi Road, Nairobi
            • Nairobi Mosques
              2.2 mi
              St Marks ( Waiyaki Way), Nairobi
            • Giraffe Centre
              4.4 mi
              Langata Rd, Nairobi
            • Nairobi National Park
              4.4 mi
              Langata Road, Nairobi

            Near the hotel

            • Central Park
              1100 ft
              Kenyatta Avenue, Nairobi
            • Karura Forest Reserve
              1600 ft
              Limuru Road, Nairobi
            • Jamia Mosque
              1600 ft
              Banda Street, Nairobi
            • American Embassy Memorial Garden
              3300 ft
              Moi Ave, Nairobi
            • Nairobi Arboretum
              3300 ft
              State House Road, Nairobi
            • National Archives
              3600 ft
              Moi Avenue, Nairobi
            • Nairobi National Museum
              4000 ft
              Museum Hill, Nairobi

            Restaurants Nearby

            • Flame Tree Restaurant

              66% likes this, based on 15 reviews
              Cuisine: Continental
              Price Range: USD 11 - USD 37

              500 ft
              Kenyatta Avenue

              Phone: 254-722-200-945

            • Mandhari Restaurant

              66% likes this, based on 51 reviews

              900 ft
              Nyerere Road and Kenyatta Avenue

              Phone: 254 20 282 2000

            • Artcaffe

              52% likes this, based on 72 reviews
              Cuisine: European

              1600 ft
              Limuru Road
            • Osteria Gigiri

              73% likes this, based on 68 reviews
              Cuisine: Italian

              1600 ft
              Limuru Road

              Phone: 020 7122661

            • Bar B. Q. Tonight

              66% likes this, based on 39 reviews

              1600 ft
              Westlands Mall
            Getting there.

            The Nairobi Serena Hotel is just 15km away from Jomo Kenyatta International Airport and five minutes’ walk from the city center, while the train station is in the city centre and the city is operated by a wide range of taxis and public transport. The hotel is just a five minute walk to the business district.

            Getting around.

            The Nairobi Serena Hotel is just 15km, or 30 minutes drive, away from Jomo Kenyatta International Airport. Serena and Koja bus stops are just five minutes’ walk as well as the central business district. The train station is in the city centre while the city itself is fully operated by a wide range of taxis and public transport. Free extensive secure on-site parking is available for guests. Limousine and taxi services can be arranged on request.

            Serena Reviews

            Guest reviews are submitted by our customers after their stay at Serena

            Average guest rating

            8.0
            out of 10
            Excellent
            Based on 51 reviews

            Rating by category:

            Rooms
            8.7
            Value
            7.9
            Service
            8.3
            Dining
            9.0
            Location
            8.7

            Individual guest reviews

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              Hotel Awards

              KenyanHOTEL AWARDSHighly RecommendedNairobiSerena

              According to guest reviews, the hotel has been rated asBest Spa Hotels in Kenya

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