Serena

 5 stars
Kenyatta Avenue / Processional Way, Central Park.P, Nairobi, Kenya, 00100  show mapSave
From  US$ 269
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  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Editorial review:

This location is a great place for those traveling in Kenya. It's peaceful and the rooms are beautiful and lavish. The staff and service are absolutely amazing, the spa is nice and has great massages, and the pool was praised. The Mandhari restaurant is splendid and there's internet in the rooms.

Overview

Ideally placed in the central part of Kenya's thriving capital city, the elegantly sophisticated Nairobi Serena Hotel is a member of the Leading Hotels of the World group. The hotel opens an oasis of serenity in the middle of one of Africa's most vibrant capital cities. Its historic building borders Masia Mara National Park, green Uhuru Park and the Kenyan Parliament that are just a five minute walk away as well as other major venues and sites.

Decorated in a pan-African theme featuring art and inspiration from Ethiopia, the Maghreb, West Africa and East Africa, the hotel offers a wide choice of executive suites, global connectivity, business support, conference-planning proficiency, product launch expertise at a world-class conference centre comprising the Allamanda and Frangipani function rooms, the Amani room, the Hibiscus, Canna and Lantana rooms, each with their own break-out spaces, and the exclusive Maisha health club and full-service spa for leisure time.

All spacious and elegant guestrooms come fully decorated in a fusion of international and pan-African style.

The Nairobi Serena Hotel offers its Mandhari fine-dining restaurant, which is rated as one of the Kenya's finest, a cocktail lounge, a private dining area, a charming outdoor terrace and live piano music nightly while the territory also comprises a selection of bars, coffee shops and café areas, both inside and out.

The Nairobi Serena Hotel is just 15km away from Jomo Kenyatta International Airport, while the train station is in the city centre and the city is operated by a wide range of taxis and public transport. The hotel is just a five minute walk to the business district and other important sites.

Year renovated   2007.  Number of rooms   184.

hotel Serena Nairobi location

Distance to:

  • City Center - 100 m
  • Airport: Wilson - 4.2km, Jomo Kenyatta International - 12.9km

Rooms

The hotel’s rooms are elegantly decorated in a fusion of international and pan-African style and feature air-conditioning, two telephones with international direct-dial and voice-mail, WI-FI and hard-wire connection, mini-bar, digital safe, tea and coffee making facilities, LCD flat-screen satellite TV, 24-hour room service, dedicated resident's lounge, laundry, valet and shoe-shine. The hotel houses deluxe rooms with separate walk in shower, bathtub glazed windows, either garden view or city view rooms available, superior rooms with a private veranda, executive suites with six open-plan suites, each of which feature an extended seating area with couches and work-space, and a veranda, business suites with a separate bedroom, a sitting room with work-space, a dining area with table, a veranda, and a guest washroom, garden suites with a spacious room, which extends into a sitting room, the sitting room with a private garden patio, a charming outdoor pergola with a table, a water feature and a sun-lounging area, the terrace with a gate, the bataleur suite with a spacious ensuite bedroom and a separate sitting room with integrated work-space, the state suite with a spacious master bedroom with ensuite luxury bathroom and dressing area, an extensive drawing room with plasma TV, audio centre and integrated work-space, a private dining room and kitchen, a bar, entrance lobby and guest washroom.

Dining options

The Nairobi Serena Hotel offers Mandhari fine-dining restaurant, which is rated as one of the Kenya’s finest, and features a magnificent soapstone fresco, a cocktail lounge, a private dining area, and charming outdoor terrace and lives piano music nightly. It is located on the first floor, overlooking the pool, and presents the excellence of its seasonally inspired menu and extensive wine cellars.

The Moroccan-styled café Maghreb is known for its internationally-themed buffet breakfast and lunch, a Kenyan Lunch every Thursday, a special seafood night every Friday, fresh Indian Ocean seafood and also features a table d'hôte dinner menu and 24-hour brasserie service.

The modern Pool Terrace presents the stylish Pool bar, offering a wide range of wines, beers, cocktails, juices, teas and coffees, and snacks throughout the day.

The Ethiopian-inspired Aksum Bar offers a wide range of drinks and bar snacks, and features a garden terrace and is the venue for a series of musical evenings with live bands most evenings, live jazz on Thursdays, and live Salsa music and dance on Saturdays.

Work

The Nairobi Serena Hotel offers a wide choice of executive suites, global connectivity, business support, conference-planning proficiency, product launch expertise at a world-class conference centre comprising the Allamanda and Frangipani function rooms, the Amani room, the Hibiscus, Canna and Lantana rooms, each with their own break-out spaces. Business area features PA system, table microphones, cordless microphones, TV/Video/DVD, LCD projector and screen, podium, white boards and flip charts and markers, Wi-Fi connectivity. All delegates will be provided with pads, pens and pencils and mineral water, modern, modular events furniture, which can be tailored to particular specifications.

Leisure

The hotel’s fully-equipped spacious and state-of-the-art Maisha health club and spa is one of Nairobi's finest and features a 25m heated outdoor pool with sun-deck and café service, jacuzzi, steam room, sauna, juice bar and sun-deck, modern gymnasium with both cardio and isotonic machines, aerobic studio offering class and workout sessions in cardiovascular, kick-boxing, dance, salsa, step aerobics, yoga, spinning, four treatment rooms with massage service, facials, body brushing and scrub, aromatherapy, reflexology, manicure and pedicure.

Facilities

General
  • Car rental
  • Elevator
  • Currency exchange
Internet

Wireless internet is available in public areas and is free of charge

Guest Parking

Free Private hotel parking is possible on site.

Activities
  • Spa & wellness center
Dining facilities
  • Bar
  • Restaurant
Business facilities
  • Wi-Fi Internet
Room facilities
  • Room service
  • In-room safe

Policies

Check-In

from  3 pm

Check-Out

until  12 pm

Pets

Pets are not allowed

Children and extra beds
  • One child under the age of 1 may stay at the price of 50 % of the room stay per night/person for baby cots. 
  • One child under the age of 1 may stay at the price of 75 % of the room stay per night/person for baby cots. 

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Rooms and availability

The hotel’s rooms are elegantly decorated in a fusion of international and pan-African style and feature air-conditioning, two telephones with international direct-dial and voice-mail, WI-FI and hard-wire connection, mini-bar, digital safe, tea and coffee making facilities, LCD flat-screen satellite TV, 24-hour room service, dedicated resident's lounge, laundry, valet and shoe-shine. The hotel houses deluxe rooms with separate walk in shower, bathtub glazed windows, either garden view or city view rooms available, superior rooms with a private veranda, executive suites with six open-plan suites, each of which feature an extended seating area with couches and work-space, and a veranda, business suites with a separate bedroom, a sitting room with work-space, a dining area with table, a veranda, and a guest washroom, garden suites with a spacious room, which extends into a sitting room, the sitting room with a private garden patio, a charming outdoor pergola with a table, a water feature and a sun-lounging area, the terrace with a gate, the bataleur suite with a spacious ensuite bedroom and a separate sitting room with integrated work-space, the state suite with a spacious master bedroom with ensuite luxury bathroom and dressing area, an extensive drawing room with plasma TV, audio centre and integrated work-space, a private dining room and kitchen, a bar, entrance lobby and guest washroom.

Deluxe Twin Room

City view

Twin Beds - 20m2

Serena Deluxe Twin Room More Pictures
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Serena Deluxe Twin Room More Pictures

    Theme Suite

    Garden view

    King Size Bed - 56m2

    Serena Theme Suite More Pictures
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    Serena Theme Suite More Pictures

      Executive One-Bedroom Suite

      City view

      King Size Bed - 66m2

      Serena Executive One-Bedroom Suite More Pictures
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      Serena Executive One-Bedroom Suite More Pictures

        Superior Double Room

        City view

        King Size Bed - 22m2

        Serena Superior Double Room More Pictures
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        Serena Superior Double Room More Pictures

          Standard Single Room

          One Single Bed

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            Theme One-Bedroom Suite

            City view

            King Size Bed - 225m2

            Serena Theme One-Bedroom Suite More Pictures
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            Serena Theme One-Bedroom Suite More Pictures
            Serena Theme One-Bedroom Suite More Pictures
            Serena Theme One-Bedroom Suite More Pictures

              Standard Double Room

              Double Bed

              Serena Standard Double Room
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              Serena Standard Double Room
                Standard Triple Room

                Triple

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                  Single Room

                  One Single Bed

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                  Single

                    Standard Deluxe Room

                    Serena Standard Deluxe Room
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                    Serena Standard Deluxe Room
                      Standard Twin Room

                      Two Single Beds

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                      Deluxe Double Room

                      City view

                      Queen Size Bed - 20m2

                      Serena Deluxe Double Room More Pictures
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                      Serena Deluxe Double Room More Pictures

                        Serena LocationWhat's nearby

                        Legend
                        Legend
                        • Current hotel
                        • Hotels nearby
                        • Airports
                        • Underground Railway Stations
                        • Train Stations
                        • Parks
                        • Attractions for Tourists
                        • Museums
                        • Convention Centers
                        • Stadiums
                        • Food and meals
                        • General

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                        What's nearby

                        Popular areas
                        • City Center
                          100 m
                        Parks
                        • masia mara national park
                          1.0km

                        Local Attractions

                        • Kiambethu Farm
                          3.0km
                        • David Sheldrick Wildlife Trust
                          3.3km
                          Mbagathi Road, Nairobi
                        • Sunworld Safaris, Ltd - Private Day Tour
                          3.2km
                          Riverside Lane (PO Box 39094), Nairobi
                        • Nairobi Mosques
                          3.4km
                          St Marks ( Waiyaki Way), Nairobi
                        • Finix Casino
                          3.7km
                          Nyaku House, Arwings Kodhek Road, Nairobi

                        Near the hotel

                        • Karura Forest Reserve
                          10 m
                          Limuru Road, Nairobi
                        • ToKenya.Com Inc - Private Day Tours
                          10 m
                          200 Convent Drive Lavington, Nairobi
                        • Central Park
                          320 m
                          Kenyatta Avenue, Nairobi
                        • Tom Mboya Statue
                          590 m
                          Moi Avenue, Nairobi
                        • American Embassy Memorial Garden
                          600 m
                          Moi Ave, Nairobi
                        • National Archives
                          780 m
                          Moi Avenue, Nairobi
                        • Nairobi National Museum
                          860 m
                          Museum Hill, Nairobi

                        Restaurants Nearby

                        • Artcaffe

                          66% likes this, based on 55 reviews
                          Food: European

                          10 m
                          Limuru Road
                        • Osteria Gigiri

                          75% likes this, based on 45 reviews
                          Food: Italian

                          10 m
                          Limuru Road

                          Phone: 020 7122661

                        • Bar B. Q. Tonight

                          62% likes this, based on 41 reviews

                          10 m
                          Westlands Mall
                        • Jiko

                          60% likes this, based on 45 reviews
                          Food: International

                          10 m
                          Tribe Hotel
                        • Alan Bobbe's Bistro

                          50% likes this, based on 34 reviews
                          Food: French

                          200 m
                          Rhapta Road, Westlands

                          Phone: 226027

                        Getting there.

                        The Nairobi Serena Hotel is just 15km away from Jomo Kenyatta International Airport and five minutes’ walk from the city center, while the train station is in the city centre and the city is operated by a wide range of taxis and public transport. The hotel is just a five minute walk to the business district.

                        Getting around.

                        The Nairobi Serena Hotel is just 15km, or 30 minutes drive, away from Jomo Kenyatta International Airport. Serena and Koja bus stops are just five minutes’ walk as well as the central business district. The train station is in the city centre while the city itself is fully operated by a wide range of taxis and public transport. Free extensive secure on-site parking is available for guests. Limousine and taxi services can be arranged on request.

                        Serena Reviews

                        Guest reviews are submitted by our customers after their stay at Serena

                        Average guest rating

                        4.0
                        out of 5
                        Excellent
                        Based on 51 reviews

                        Rating by category:

                        Location
                        4.2
                        Rooms
                        3.9
                        Service
                        3.9
                        Value
                        4.1
                        Dining
                        4.4

                        Individual guest reviews

                        • The public areas look good and the resaurant is good, excellent buffet breakfast before setting off 'on safari, staff are generally friendly and efficient. The rooms are comfortable, the food is great and the swimming pool is large and nice.

                          An expensive stay in an average hotel.

                          My rating for the hotel:

                          • Average rating
                            3.4
                          • Rooms
                            5
                          • Service
                            3
                          • Value
                            3
                        • Super location and good Hotel. The bar is great, the lounge chairs in the lobby are comfortable, the staff are very helpful and courteous, from the welcoming drink sent up to the room. The top floor restaurant is fantastic and food is excellent.

                          Service could not be better, the wireless internet is slow and overpriced.

                          My rating for the hotel:

                          • Average rating
                            4.5
                          • Location
                            4
                          • Rooms
                            5
                          • Service
                            5
                          • Value
                            5
                        • The swimming pool was good as was the dining area, the hotel was very attractive and comfortable, ideal for a short business stay, the Front Desk was pleasant, efficient. The room was spacious and breakfast was rich. The spa was also excellent.

                          Not worth the money, reception was very unfriendly.

                          My rating for the hotel:

                          • Average rating
                            4.1
                          • Rooms
                            5
                          • Service
                            3
                          • Value
                            3
                          • Dining
                            5
                        • Bar and lounge areas are luxurious and comfortable, hotel is cool. The staff is absolutely wonderful, bathrooms are clean and the food is very good here. Dinner is quite reasonable in cost, the spa/gym is excellent.

                          Business centre computers were slow and tv reception was always bad. Pillow was the most uncomfortable i have encountered recently and the waiter bought one tiny pot of tea that did not give us a full cup each.

                          My rating for the hotel:

                          • Average rating
                            4.1
                          • Location
                            3
                          • Rooms
                            4
                          • Service
                            5
                          • Value
                            5
                        • The hotel is lovely, the room is spacious, beautiful and clean, breafast swiming pool are great.

                          My rating for the hotel:

                          • Average rating
                            3.5
                          • Rooms
                            5
                          • Service
                            1
                          • Value
                            5
                        • Super hotel in Nairobi, fantastic and friendly service, our room was on the 3rd floor, was very nice, comfortable and clean. Breakfast buffet was excellent.

                          My rating for the hotel:

                          • Average rating
                            4.7
                          • Rooms
                            5
                          • Service
                            5
                          • Value
                            4
                        • A great welcome to africa and the staff were excellent. Our room was lovely and we were given a free bottle of bubbly.

                          My rating for the hotel:

                          • Average rating
                            4.8
                          • Rooms
                            5
                          • Service
                            5
                          • Value
                            5
                        • Excellent stay at the serena, staff pleasant and courteous, the room was a good size and comfortable. Service was great, food was lovely.

                          My rating for the hotel:

                          • Average rating
                            4.3
                          • Rooms
                            4
                          • Service
                            5
                          • Value
                            4
                        • The hotel is very clean and the all African staff on all levels show great professionalism.

                          The rooms tiny and the bathrooms miniscule.

                          My rating for the hotel:

                          • Average rating
                            3.8
                          • Rooms
                            3
                          • Value
                            5
                        • Lovely first night hotel and fantastic service. Beautiful rooms, great morning buffet and excellent Choice for Business Travelers. Nice pool.

                          My rating for the hotel:

                          • Average rating
                            3.9
                          • Rooms
                            5
                          • Service
                            5
                          • Value
                            2
                          • Dining
                            4
                        • The hotel offers excellent service, pleasant staff and the rooms were a decent size and the shower was very nice. The food was very good and varied, and the swimming pool was delightful.

                          My rating for the hotel:

                          • Average rating
                            3.8
                          • Rooms
                            5
                          • Service
                            3
                          • Value
                            4
                        • Great welcome to Kenya and pleasant enough staff. Rooms very good comfortable, food was excellent.

                          My rating for the hotel:

                          • Average rating
                            4.0
                          • Rooms
                            5
                          • Service
                            3
                          • Value
                            4
                        • Great hotel in Nairobi, service exceptional and rooms are spacious and well appointed. The gym has a good amount of up to date kit.

                          My rating for the hotel:

                          • Average rating
                            4.3
                          • Rooms
                            5
                          • Service
                            4
                          • Value
                            4
                        • Wonderful hotel in Nairobi and great Service. Clean and spacious room, fabulous restaurants. Plenty of fresh fruits and juices, good Choice, best Gym.

                          My rating for the hotel:

                          • Average rating
                            4.7
                          • Rooms
                            4
                          • Service
                            5
                          • Value
                            5
                        • Great place to stay and perfect service. Very comfortable and spacious rooms, nice bar at the pool, the food was the best out of all the serenas.

                          The buffet is overpriced and none too good.

                          My rating for the hotel:

                          • Average rating
                            4.6
                          • Rooms
                            5
                          • Service
                            4
                          • Value
                            5
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