The view of the town was wonderful and our room was nicely furnished and immaculately clean. We had climate control, an individual safe, and multi-channel TV in the room...

Ideal location by the river, really enjoyed the surroundings. 🌊

Everything was good, favourable location to historical center of Gengenbach, the staff were amicable. Location: the hotel was just next door to the Kinzig river and Black Forest, up to Karlsruhe and more of a walk from the train station. Popped in Gasthaus Zum Turm for shots before sleep, it was not very far from the venue. The services were excellent, offered excellent meals and sauna, had a good stay👌

Convenient location, clean, helpful-english speaking staff

Wi-fi not working in the rooms

Large room with balcony. Very clean hotel and staff first class. Great facilities, pool etc. Lovely bar and restaurant and great sitting area outside. Ample parking space. Enjoyable breakfast with friendly and helpful staff. Good air conditioning and comfortable bed. Convenient location near town and expressway.

Everything is what I need and want.

The location was great, just a short walk to town. The rooms were a good size for a family of 4 and the rates include a nice breakfast buffet.

The hotel public areas and rooms smell like stale cigarette smoke. The hotel bar allows patrons to smoke and the ventilation is pretty bad.

breakfast!! friendly staff wellness calm if room at the inside! good located... 10 minutes to the station

the pool could be a big bigger, as well as the spa zone is that much nice (white cabin)

our stay at the hotel in gengenbach was fantastic. schwarzwaldhotel exceeded our expectations with its spacious rooms, comfortable beds, and great breakfast. the location near the charming old town was a bonus.

Dimmer light in the room.

close to the old town. Nice swimming pool and the sauna facility.

wifi in the room would be nice.

Nice and clean swimming pool, delicious food specially a la carte menu was awsome!

Mostly I satisfied for staying at there, but only one thing is floor carpet. Hope to be reinstalled in the future...

Excellent hotel with friendly staff, beautiful courtyard, and great spa. Perfect for exploring the Kinzig Valley and enjoying nature. There are plenty of activities, from city tours to shopping. The hotel bar is a cozy place to relax.

The indoor pool, breakfast and large size of rooms.

The ventilation in the rooms was poor, especially in the hot in summer weather. No fans were provided. We had to leave the balcony door open but the noise from the other buildings was loud until late in the evening. It was a sleepless night for all of us.

Hotel had robes and slippers for a spa like feel. Bed was comfortable.

Restaraunt staff was rude. Asked at the front desk if we could just go in to the restaraunt, she said yes(she was nice). However, when it came time to pay the waiter made a huge issue out of us not having a reservation. They even brought the cook out! I was SO embarrassed. The girl who had been at the front desk came by and I told her was a problem. She said there was no problem and walked into the kitchen. I waited another few minutes for the waiter to return. I felt uncomfortable like I had done something wrong by eating there. Kind of ruined the whole spa experience. Then we sat at the outdoor tables for one drink prior to going to bed, only to have an elderly guest shush us at 9:30 PM with her hands on her hips even though we were quiet

The breakfast offered decent variety and tasted good. The rooms were well sized and the beds were comfortable. The location was really convenient, close to some attractions and good restaurants.

The air conditioning didn't go below 22 degrees, which was frustrating since I prefer it much cooler. There was no lunch option available on site, so had to go elsewhere to eat during the day.

The town was quintessential Germany- beautiful.

Room was hot with no air conditioning and way overpriced compared to other places we have stayed in this country. The window overlooked a courtyard that had tables with very loud, drinking patrons in the early evening. Overall, unpleasant. The breakfest was average.