Schlosshotel  4 stars

Bahnhofplatz 18, Zermatt, Switzerland, 3920  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
 Free Wi-Fi

Free Wi-Fi in public areas

 24-Hour

24-hour reception

 Swimming Pool

Indoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Cycling

Hiking

Billiards/Pool tables

Mini golf

 Spa and relaxation

Spa & wellness center

Solarium

Turkish bath

Steam bath

Jacuzzi

 Breakfast

In-room breakfast

 Food/Drinks

Restaurant

Bar/Lounge

Overview

Situated near ski areas, the 4-star Schlosshotel Zermatt offers an indoor swimming pool, a library and a cocktail lounge. Since 1964, it has been a prominent hotel in the heart of Zermatt.

This hotel is located in a central area and 3.0km from Gorner Ridge, Zermatt-Matterhorn Ski Resort and Matterhorn Glacier Paradise. This elegant venue is 1km away from the center of Zermatt.

Zermatt GGB train station lies within a 5-minute walk. A short drive from Malpensa airport.

Rooms

All 45 spacious rooms at Schlosshotel Zermatt feature individual climate control, a laptop-size safe, a stone fireplace, Wi-Fi and a private balcony. Some hotel rooms come with stunning views over the mountain. Rooms have rustic décor and wooden furniture.

Eat

Guests are offered a buffet breakfast served in the breakfast room. The trendy lobby bar offers a terrace, an open fire and a reading corner.

Services

The hotel offers a lift, parking and currency exchange; concierge service, ironing service and wake up service are also provided.

Relax

Guests will enjoy a sauna, a wellness center and shiatsu massage on-site. Active tourists will enjoy cycling, mini golf and tennis provided on-site.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

No parking available.

Year renovated   2012.  Number of rooms   49.

City Center Zermatt - 1400 ft
Airports Malpensa (MXP) - 54.3 mi, Lugano (LUG) - 55.7 mi
Train Stations Zermatt GGB - 400 ft, Zermatt - 700 ft
Bus stop - 7.1 mi
Restaurants Restaurant vis-a-vis (cuisine: Swiss) - 300 ft, Berghotel Riffelalp - 300 ft
Ski areas Pollux - 300 ft, Zermatt-Matterhorn Ski Resort - 1.9 mi
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Facilities

General
  • Free Wi-Fi in public areas
  • Late check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • Pets allowed (limited amount or weight)
  • Lobby
  • Currency exchange
  • Fireplace
  • Luggage storage
  • Ski storage
  • Elevator
Activities
  • Skiing
  • Cycling
  • Hiking
  • Mini golf
Services
  • City shuttle service
  • Room service
  • Bell staff/Porter
  • Dry cleaning
  • Self-service laundry
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Wake up service
Dining facilities
  • Bed and breakfast
  • In-room breakfast
  • Restaurant buffet
  • Bar/Lounge
Meeting facilities
  • Meeting room
  • Meeting/Banquet facilities
  • Fax/Photocopying
Children's facilities
  • Cribs available
  • Paid babysitting/Child services
  • Game room
Leisure facilities
  • Indoor heated swimming pool
  • Indoor swimming pool
  • Tennis court
  • Billiards/Pool tables
  • Fitness center
  • Health club
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Solarium
  • Jacuzzi
  • Shiatsu massage
  • Sun terrace
  • Garden area
  • Library
  • Leisure/TV room
  • Television in lobby
Room view
  • Mountain view
Room facilities
  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Rollaway/Extra bed
  • Wardrobe
  • Ironing facilities
  • In-room desk
  • Dining table
Bathroom
  • Private bathroom
  • Bath/Shower
  • Room toiletries
  • Washing machine
  • Hair dryer
  • Bathrobe
  • Slippers
Kitchen facilities
  • Refrigerator
  • Cookware/Kitchen utensils
Media
  • Cable/Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Policies

Check-In

from  3 pm

Check-Out

until  11 am

Children and extra beds
  • All children under the age of 6 may stay free of charge when using existing bedding. 
  • Older children/adults may stay at the price of 30 % of the room stay per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 
  • Maximum capacity of cribs in a room is 2. 

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Boutique Triple Room
Check Prices
Schlosshotel Boutique Triple Room
Schlosshotel Boutique Triple Room
Schlosshotel Boutique Triple Room
Bed type: Triple
Size: 435 sq. feet
View: Mountain view

Triple Room Boutique With our Boutique Triple rooms for 3 people with a view of the mountains the choice is yours: a modern alpine style or traditional rustic decor. Measuring 35 – 40 m2, they allow you to enjoy the full luxury of a suite during your stay here. Small – in some suites separate – living area with an extra bed Bathroom/WC with bath tub, bathrobe & slippers Toiletry Hairdryer Radio Bluetooth music player Cable television Direct-dial telephone Safe Free Wi-Fi Balcony Jensen bed Tea and coffee making facilities

Room facilities
    Boutique Junior Suite
    Check Prices
    Schlosshotel Boutique Junior Suite Junior suite
    Schlosshotel Boutique Junior Suite Junior suite
    Schlosshotel Boutique Junior Suite
    Schlosshotel Boutique Junior Suite
    Bed type: 2 Single beds or Double or Twin beds
    Size: 435 sq. feet
    View: Mountain view

    Boutique Junior Suite With our Boutique Junior Suite for 2 people with a view of the mountains the choice is yours: a modern alpine style, traditional rusic decor or trendy Duplex. Measuring 35 – 40 m2, they allow you to enjoy the full luxury of a suite during your stay here. Small – in some suites separate – living area Bathroom/WC with bath tub, bathrobe & slippers Toiletry Hairdryer Radio Bluetooth music player Cable television Direct-dial telephone Safe Free Wi-Fi Balcony Jensen bed Tea and coffee making facilities

    Room facilities
      Style Double Room
      Check Prices
      Schlosshotel Style Double Room
      Schlosshotel Style Double Room
      Schlosshotel Style Double Room
      Schlosshotel Style Double Room
      Bed type: Double Bed or 1 Single bed
      Size: 305 sq. feet
      View: Mountain view

      Style Double Room Stay in a great comfort in one of our “style” double rooms for 2 people with a view of the mountains. Measuring 24 – 28 m2, your room has everything you need for a relaxing holiday in Zermatt. Bathroom/WC with bath tub, bathrobe & slippers Toiletry Hairdryer Radio Bluetooth music player Cable television Direct-dial telephone Safe Free Wi-Fi Balcony Jensen bed Tea and coffee making facilities

      Room facilities
        Twin Room
        Check Prices
        Schlosshotel Twin Room
        Schlosshotel Twin Room
        Schlosshotel Twin Room
        Schlosshotel Twin Room
        Bed type: 2 Single beds or Double Bed or 1 Single bed

        SINGLE STANDARD

        Room facilities
          Deluxe Apartment
          Check Prices
          Schlosshotel Deluxe Apartment
          Schlosshotel Deluxe Apartment
          Schlosshotel Deluxe Apartment
          Bed type: 2 King Size beds
          Size: 1240 sq. feet

          Deluxe Apartment

          Room facilities
            Penthouse Penthouse Apartment
            Check Prices
            Schlosshotel Penthouse Penthouse Apartment
            Schlosshotel Penthouse Penthouse Apartment
            Schlosshotel Penthouse Penthouse Apartment
            Size: 2155 sq. feet

            Penthouse Apartment

            Room facilities

              Schlosshotel LocationWhat's nearby

              Legend
              Legend
              • Current hotel
              • Hotels nearby
              • Airports
              • Underground stations
              • Train stations
              • Parks
              • Tourist attractions
              • Museums
              • Convention centers
              • Stadiums
              • Food and meals
              • General

              Hover above the icons to see hotel photo and details.

              Click the hotel to go to the main hotel page.

              What's nearby

              Tourist attractions
              • Zermatt
                3.0 mi
              Popular areas
              • City Center
                1000 ft
              Places of interest
              • Gemeindeverwaltung
                1700 ft
              Convention centers
              • Vernissage Centre Culturel
                700 ft
              Amusement
              • FIZ Fun In Zermatt AG
                1700 ft

              Local Attractions

              • The Matterhorn
                3.3 mi
                ZermattSwitzerland
              • Matterhorn Glacier Paradise
                3.9 mi
                Zermatt 3920Switzerland
              • Breithorn
                5.7 mi
                ZermattSwitzerland
              • Klein Matterhorn
                6.0 mi
                Switzerland
              • Allalinhorn
                6.7 mi
                Saas-Fee

              Near the hotel

              • Pollux
                300 ft
                ZermattSwitzerland
              • Sunnegga Paradise
                900 ft
              • Stoked Swiss Ski and Snowboard School
                1600 ft
                Bahnhofstrasse 72, Zermatt
              • Matterhorn Museum
                1900 ft
                Kirchplatz, Zermatt
              • Zermatt Fun
                4200 ft
                CP 281, Zermatt

              Restaurants Nearby

              • Restaurant vis-a-vis

                72% likes this, based on 57 reviews
                Cuisine: Swiss
                Price Range: USD 12 - USD 45

                300 ft
                Gornergrat 3100m

                Phone: +41 27 966 64 00

              • Berghotel Riffelalp

                82% likes this, based on 14 reviews

                300 ft

                Phone: 41-27/966 46 46

              • Gandegghutte

                82% likes this, based on 21 reviews

                300 ft

                Phone: 079 607 88 68

              • Ice Buffet Bar Pizzeria

                53% likes this, based on 10 reviews
                Cuisine: Pizza & Pasta, Swiss
                Price Range: USD 11 - USD 44

                300 ft
                Trockener Steg 2900m

                Phone: 00 41 279 67 18 12

              • Cheminee

                63% likes this, based on 35 reviews

                300 ft

                Phone: 41-27/966 29 44

              Schlosshotel Reviews

              Guest reviews are submitted by our customers after their stay at Schlosshotel

              Average guest rating

              8.4
              out of 10
              Exceptional
              Based on 62 reviews

              Rating by category:

              Rooms
              10.0
              Dining
              10.0

              Individual guest reviews

              • Group of friends

                The hotel had a very relaxed atmosphere and the staff were very helpful and very pleasant. I ended up staying an extra night

                • Average rating
                  10.0
              • Older travelers

                The trip up to the Matterhorn was magnificent.

                • Average rating
                  9.2
              • Older travelers

                Very friendly staff. Tim was best host we had on our entire European tour. Made up for some rude waitresses at a nearby restaurant. The hotel is properly rated at four stars. There are nicer five star hotels if you want luxury but this one seemed to be the right hotel at the right price for Zermatt.

                • Average rating
                  8.2
              • Group of friends

                The sevice was wonderful and immediate. We loved sitting on our balcony and viewing the Matterhorn.

                • Average rating
                  10.0
              • Family with children

                Potter was really helpful in getting our many luggages.

                Had to pay chf100 more per night because the check in staff says the hoteI has to charge for our 6 year old daughter who is staying with us. So ended paying chf400 per night! Most hotels do not charge extra for young kids staying with parents. So was really disappointed with this. At this rate, could have gotten much better hotel!

                • Average rating
                  6.6
              • Couple

                The minute we were greeted warmly by the receptionist and entered our hotel room, I know I am going to write a fantastic review about this hotel. The male receptionist is very friendly and even offered to carry our luggage to our room. We were made to feel very welcomed the minute we stepped into the reception. This is by far the most beautiful and most well decorated hotel we have ever stayed in our ten days in Switzerland. The room, dining area, lounge area, in fact every corner of the hotel is beautifully and tastefully decorated. Even the room key is very unique- it is the most antique and heaviest key I have ever carried. The jacuzzi and the room is very nice. Room is very clean. We are given a room on the first floor overlooking the Matterhorn. The breakfast is the best among all the hotels we stayed in Switzerland. There are fried bacon, eggs, a good assortment of unique tea, a variety a fresh fruit, all nicely cut, etc.. romantic background music and songs were aired during breakfast, nice lighting, nice decoration-very romantic indeed for breakfast. Everything is perfect.

                Except there is no kettle jug provided in the room. However, there is a bottle of complimentary drinking water provided. Anyway, you can easily go down to the reception counter and they will happily fill a kettle of hot water for you.

                • Average rating
                  10.0
              • Couple

                great location and very "swiss" The decor was beautiful and the staff was exceptional

                • Average rating
                  9.6
              • Single

                I loved the fact that it was so conveniently located to both the SSB and GGB stations and therefore quick and easy to find. Being from the country, I liked the smelly cow paddock I walked past before arriving at the entrance. The room was attractive and comfortable and had a view of the Matterhorn from the window. Pretty special!!

                • Average rating
                  9.2
              • Older travelers

                The ambience and the staff and the locataion

                • Average rating
                  9.6
              • Couple

                The hotel stuff was very knowledgeable, helpful and accommodating. The location is good, near both train stations.

                Unfortunately Zermatt has become too expensive, crowded and businesslike. There are definitely much better places to ski for a lot less money.

                • Average rating
                  5.8
              • Group of friends

                The staff is VERY friendly and want to make sure eveything goes perfectly.

                Slow wi-fi connection, the deco is out of date.

                • Average rating
                  7.0
              • Group of friends

                Central location. The hotel is next door to the main train station, and the Gornergrat train terminus and an E-bus stop. Several excellent restaurants are around the corner. Bayard Sports & fashion ski rental shop is 100m from the hotel. Excellent breakfast and good facilities (ski lockers, boots drying, sauna...)

                The hotel does not have a restaurant.

                • Average rating
                  8.8
              • Couple

                the service and the location

                the air freshener used in the room was strong

                • Average rating
                  8.2
              • Couple

                Everything was lovely but the staff were particularly outstanding. Look forward to staying again. Location was perfect, room very comfortable.

                • Average rating
                  10.0
              • Family with children

                The hotel reception staff was very nice, helpful, and welcoming.

                • Average rating
                  9.2
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              Low prices
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              Free cancellations
              Usually cancellations can be made free of charge close to your arrival date (check policies).
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              Hotel Awards

              SwissHOTEL AWARDSRecommendedZermattSchlosshotel

              According to guest reviews, the hotel has been rated asBest Spa Hotels in Switzerland

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