Schlosshotel Zermatt  4 stars

Bahnhofplatz 18, Ch-3920 Zermatt, Zermatt, Switzerland, 3920  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

Situated near ski areas, the 4-star Schlosshotel Zermatt offers an indoor swimming pool, a library and a cocktail lounge. Since 1964, it has been a prominent hotel in the heart of Zermatt.

This hotel is located in a central area and 3.0km from Gorner Ridge, Zermatt-Matterhorn Ski Resort and Matterhorn Glacier Paradise. This stylish venue is 1km away from the center of Zermatt.

Zermatt GGB train station lies within a 5-minute walk. A short drive from Malpensa airport.

Rooms

All 45 spacious rooms at Schlosshotel Zermatt feature air conditioning, a laptop-size safe, a stone fireplace, Wi-Fi and a private balcony. Some hotel rooms come with stunning views over the mountain. Rooms have rustic décor and wooden furniture.

Eat

Guests are offered a buffet breakfast served in the breakfast room. The trendy lobby bar offers a terrace, an open fire and a reading corner.

Work

The hotel offers a lift, parking and currency exchange; concierge service, ironing service and wake up service are also provided.

Relax

Guests will enjoy a sauna, a wellness center and shiatsu massage on-site. Active tourists will enjoy cycling, mini golf and tennis provided on-site.

Internet

Wireless internet is available in public areas and is free of charge.

Guest Parking

No parking available.

Year renovated   2012.  Number of rooms   49.

City Center Zermatt - 1400 ft
Airports Malpensa (MXP) - 54.3 mi, Lugano (LUG) - 55.7 mi
Train Stations Zermatt GGB - 400 ft, Zermatt - 700 ft
Bus stop - 7.1 mi
Restaurants Restaurant vis-a-vis (cuisine: Swiss) - 400 ft, Berghotel Riffelalp - 400 ft
Ski areas Pollux - 400 ft, Zermatt-Matterhorn Ski Resort - 1.9 mi
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Facilities

General
  • Safe deposit box
  • Currency exchange
  • Pets allowed
  • Elevator
  • Concierge desk
  • Storage space
  • Front desk
  • Newspapers/magazines
  • Tour desk
  • Designated smoking area
Activities
  • Spa & wellness center
  • Mini golf
  • Billiards
  • Cycling
  • Hiking
Services
  • Bell staff/porter
  • Laundry
  • Dry cleaning
Dining facilities
  • Breakfast buffet
  • Bar/lounge
  • Restaurant
  • Cocktail lounge
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
  • Meeting room
  • Conference facilities
Children's facilities
  • Child care
  • Game room
Leisure and relaxation facilities
  • Indoor swimming pool
  • Sauna
  • Fitness center
  • Exercise gym
  • Skiing
  • Sun terrace
  • Shiatsu massage
  • Ski storage
  • Library
  • Hammam
Room view
  • Mountain view
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • Tea and Coffee Facilities
  • Ironing facilities
  • Mini bar
  • Terrace
  • Dressing area
Living Area
  • Sitting area
Bathroom
  • Washing Machine
  • Hair dryer
  • Private bathroom
Kitchen facilities
  • Dining Table
  • Refrigerator
Media
  • Cable TV
  • Satellite TV
  • AM/FM alarm clock
  • Telephone
  • Radio
  • Direct dial telephone

Policies

Check-In

from  3 pm

Check-Out

until  11 am

Children and extra beds
  • All children under the age of 6 may stay free of charge when using existing bedding. 
  • Older children/adults may stay at the price of 30 % of the room stay per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 
  • Maximum capacity of cribs in a room is 2. 
Pets

Pets are allowed on request.

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Boutique Triple Room
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Schlosshotel Zermatt Boutique Triple Room
Schlosshotel Zermatt Boutique Triple Room
Schlosshotel Zermatt Boutique Triple Room
Bed type: Triple
Size: 435 sq. feet
View: Mountain view

Triple Room Boutique With our Boutique Triple rooms for 3 people with a view of the mountains the choice is yours: a modern alpine style or traditional rustic decor. Measuring 35 – 40 m2, they allow you to enjoy the full luxury of a suite during your stay here. Small – in some suites separate – living area with an extra bed Bathroom/WC with bath tub, bathrobe & slippers Toiletry Hairdryer Radio Bluetooth music player Cable television Direct-dial telephone Safe Free Wi-Fi Balcony Jensen bed Tea and coffee making facilities

Room facilities
    Boutique Junior Suite
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    Schlosshotel Zermatt Boutique Junior Suite Junior suite
    Schlosshotel Zermatt Boutique Junior Suite Junior suite
    Schlosshotel Zermatt Boutique Junior Suite
    Schlosshotel Zermatt Boutique Junior Suite
    Bed type: 2 Single beds or Double or Twin beds
    Size: 435 sq. feet
    View: Mountain view

    Boutique Junior Suite With our Boutique Junior Suite for 2 people with a view of the mountains the choice is yours: a modern alpine style, traditional rusic decor or trendy Duplex. Measuring 35 – 40 m2, they allow you to enjoy the full luxury of a suite during your stay here. Small – in some suites separate – living area Bathroom/WC with bath tub, bathrobe & slippers Toiletry Hairdryer Radio Bluetooth music player Cable television Direct-dial telephone Safe Free Wi-Fi Balcony Jensen bed Tea and coffee making facilities

    Room facilities
      Style Double Room
      Check Prices
      Schlosshotel Zermatt Style Double Room
      Schlosshotel Zermatt Style Double Room
      Schlosshotel Zermatt Style Double Room
      Schlosshotel Zermatt Style Double Room
      Bed type: Double Bed or 1 Single bed
      Size: 260 sq. feet
      Room facilities
        Twin Room
        Check Prices
        Schlosshotel Zermatt Twin Room
        Schlosshotel Zermatt Twin Room
        Schlosshotel Zermatt Twin Room
        Schlosshotel Zermatt Twin Room
        Bed type: 2 Single beds or Double Bed or 1 Single bed
        Room facilities
          Triple Room
          Check Prices
          Bed type: Triple
          Room facilities
            Quadruple Room
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            Bed type: Quad

            Schlosshotel Zermatt LocationWhat's nearby

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            • Current hotel
            • Hotels nearby
            • Airports
            • Underground stations
            • Train stations
            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
            • Food and meals
            • General

            Hover above the icons to see hotel photo and details.

            Click the hotel to go to the main hotel page.

            What's nearby

            Tourist attractions
            • Zermatt
              3.0 mi
            Popular areas
            • City Center
              1000 ft
            Places of interest
            • Gemeindeverwaltung
              1700 ft
            Convention centers
            • Vernissage Centre Culturel
              700 ft
            Amusement
            • FIZ Fun In Zermatt AG
              1700 ft

            Local Attractions

            • The Matterhorn
              3.3 mi
              ZermattSwitzerland
            • Matterhorn Glacier Paradise
              3.9 mi
              Zermatt 3920Switzerland
            • Breithorn
              5.7 mi
              ZermattSwitzerland
            • Klein Matterhorn
              6.0 mi
              Switzerland
            • Allalinhorn
              6.7 mi
              Saas-Fee

            Near the hotel

            • Pollux
              400 ft
              ZermattSwitzerland
            • Sunnegga Paradise
              900 ft
            • Stoked Swiss Ski and Snowboard School
              1600 ft
              Bahnhofstrasse 72, Zermatt
            • Matterhorn Museum
              1900 ft
              Kirchplatz, Zermatt
            • Zermatt Fun
              4200 ft
              CP 281, Zermatt

            Restaurants Nearby

            • Restaurant vis-a-vis

              72% likes this, based on 57 reviews
              Cuisine: Swiss
              Price Range: USD 12 - USD 45

              400 ft
              Gornergrat 3100m

              Phone: +41 27 966 64 00

            • Berghotel Riffelalp

              82% likes this, based on 14 reviews

              400 ft

              Phone: 41-27/966 46 46

            • Gandegghutte

              82% likes this, based on 21 reviews

              400 ft

              Phone: 079 607 88 68

            • Ice Buffet Bar Pizzeria

              53% likes this, based on 10 reviews
              Cuisine: Pizza & Pasta, Swiss
              Price Range: USD 11 - USD 44

              400 ft
              Trockener Steg 2900m

              Phone: 00 41 279 67 18 12

            • Cheminee

              63% likes this, based on 35 reviews

              400 ft

              Phone: 41-27/966 29 44

            Schlosshotel Zermatt Reviews

            Guest reviews are submitted by our customers after their stay at Schlosshotel Zermatt

            Average guest rating

            8.4
            out of 10
            Exceptional
            Based on 62 reviews

            Rating by category:

            Rooms
            8.7
            Dining
            8.6
            Service
            8.4
            Value
            7.8
            Location
            8.7

            Individual guest reviews

            • Group of friends

              The hotel had a very relaxed atmosphere and the staff were very helpful and very pleasant. I ended up staying an extra night

              • Average rating
                10.0
            • Older travelers

              The trip up to the Matterhorn was magnificent.

              • Average rating
                9.2
            • Older travelers

              Very friendly staff. Tim was best host we had on our entire European tour. Made up for some rude waitresses at a nearby restaurant. The hotel is properly rated at four stars. There are nicer five star hotels if you want luxury but this one seemed to be the right hotel at the right price for Zermatt.

              • Average rating
                8.2
            • Group of friends

              The sevice was wonderful and immediate. We loved sitting on our balcony and viewing the Matterhorn.

              • Average rating
                10.0
            • Family with children

              Potter was really helpful in getting our many luggages.

              Had to pay chf100 more per night because the check in staff says the hoteI has to charge for our 6 year old daughter who is staying with us. So ended paying chf400 per night! Most hotels do not charge extra for young kids staying with parents. So was really disappointed with this. At this rate, could have gotten much better hotel!

              • Average rating
                6.6
            • Couple

              The minute we were greeted warmly by the receptionist and entered our hotel room, I know I am going to write a fantastic review about this hotel. The male receptionist is very friendly and even offered to carry our luggage to our room. We were made to feel very welcomed the minute we stepped into the reception. This is by far the most beautiful and most well decorated hotel we have ever stayed in our ten days in Switzerland. The room, dining area, lounge area, in fact every corner of the hotel is beautifully and tastefully decorated. Even the room key is very unique- it is the most antique and heaviest key I have ever carried. The jacuzzi and the room is very nice. Room is very clean. We are given a room on the first floor overlooking the Matterhorn. The breakfast is the best among all the hotels we stayed in Switzerland. There are fried bacon, eggs, a good assortment of unique tea, a variety a fresh fruit, all nicely cut, etc.. romantic background music and songs were aired during breakfast, nice lighting, nice decoration-very romantic indeed for breakfast. Everything is perfect.

              Except there is no kettle jug provided in the room. However, there is a bottle of complimentary drinking water provided. Anyway, you can easily go down to the reception counter and they will happily fill a kettle of hot water for you.

              • Average rating
                10.0
            • Couple

              great location and very "swiss" The decor was beautiful and the staff was exceptional

              • Average rating
                9.6
            • Single

              I loved the fact that it was so conveniently located to both the SSB and GGB stations and therefore quick and easy to find. Being from the country, I liked the smelly cow paddock I walked past before arriving at the entrance. The room was attractive and comfortable and had a view of the Matterhorn from the window. Pretty special!!

              • Average rating
                9.2
            • Older travelers

              The ambience and the staff and the locataion

              • Average rating
                9.6
            • Couple

              The hotel stuff was very knowledgeable, helpful and accommodating. The location is good, near both train stations.

              Unfortunately Zermatt has become too expensive, crowded and businesslike. There are definitely much better places to ski for a lot less money.

              • Average rating
                5.8
            • Group of friends

              The staff is VERY friendly and want to make sure eveything goes perfectly.

              Slow wi-fi connection, the deco is out of date.

              • Average rating
                7.0
            • Group of friends

              Central location. The hotel is next door to the main train station, and the Gornergrat train terminus and an E-bus stop. Several excellent restaurants are around the corner. Bayard Sports & fashion ski rental shop is 100m from the hotel. Excellent breakfast and good facilities (ski lockers, boots drying, sauna...)

              The hotel does not have a restaurant.

              • Average rating
                8.8
            • Couple

              the service and the location

              the air freshener used in the room was strong

              • Average rating
                8.2
            • Couple

              Everything was lovely but the staff were particularly outstanding. Look forward to staying again. Location was perfect, room very comfortable.

              • Average rating
                10.0
            • Family with children

              The hotel reception staff was very nice, helpful, and welcoming.

              • Average rating
                9.2
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            Why book with us?

            Low prices
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            Free cancellations
            Usually cancellations can be made free of charge close to your arrival date (check policies).
            Guaranteed room
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            Hotel Awards 2014

            SwissHOTEL AWARDSRecommendedZermattSchlosshotel Zermatt

            According to guest reviews, the hotel has been rated asBest Spa Hotels in Switzerland

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