Good location, walking distance from city center, easy access to food and attractions. The staff were friendly and welcoming, willing to help. The rooms were well-appointed and comfortable, with good amenities and a decent view from the window.

The food quality was not good and quite expensive for what it was. The pool was small and not well maintained. There was also some noise pollution from traffic and construction in the area, which made it difficult to sleep at night. Additionally, the lift was slow, small and there was only one functioning elevator throughout my stay.

Clean hotel with good facilities, delicious breakfast with a wide variety, attentive staff, and convenient location close to both provincial and city government offices.

All was good.

Friendly Staff and Comfortable Rooms

During my recent stay in Mataram, I had a good experience at this hotel. The staff were warm and welcoming, and they were always happy to help with any queries I had. The rooms were comfortable, and the beds were good quality which made for a restful sleep. the hotel was located in the heart of the city which made it convenient to explore places around. One of the best aspects of my stay was the price, which offered good value for money.

One of the worst aspects of my stay was that the rooms were not sound-proof and as a light sleeper, I found it noisy. I could hear everything that was happening outside and it woke me up a few times at night.

This hotel is perfectly located in the heart of the city, making it a convenient choice for those on a business trip. The value for money is excellent, with rooms equipped with all the standard amenities and a balcony to enjoy the view. The staff provide great attention to detail, as mentioned in one of the reviews, ensuring that guests have a comfortable and relaxing stay. The breakfast selection is also impressive, with a variety of local and international cuisine to choose from.

All was well during my stay, no improvements needed.

This hotel is conveniently located in the heart of the city, making it easy to access any place on the island. Plus, it is in close proximity to the government center as well as downtown. The rooms are kept clean and the air conditioning works well to keep guests cool. The friendly and courteous staff provides excellent service that will make you feel at home.

Some previous guests reported issues with the quality of the breakfast.

Nice water pressure, cool air conditioning, good location, friendly and helpful security, excellent chef for dinner.

Nothing, everything was great.

This hotel is a hidden gem in the heart of the city. Its central location makes it perfect for those who are on a business trip or simply want to explore the city. The hotel offers standard amenities and the rooms are well-equipped, with some even having a balcony. The staff are friendly and provide excellent service, ensuring that your stay is comfortable and enjoyable. Another highlight is the breakfast, with a wide variety of options that are guaranteed to satisfy your taste buds.

No major issues, everything was up to par.