Hotel Santa Maria Novella Florence - 佛罗伦萨

能看到广场的风景——很安静,一点也不像车站的广场.

The hotel is situated in an excellent location.

The location was convenient, the Hotel was very well located and the staff were very helpful.

A short walk (via the station underground passage and then across Piazza SMN) no cab is necessary.

However, when I got to the hotel (after 2 hours from the airport which is 20 mins away due to a taxi strike), I was told that there is a "computer problem" in the morning and no room is available, which is highly suspecious.

我们预订的是“高级景观房”,到酒店以后给升级到了“套房”——大卧室,大浴室,还有个小一点的房间,里面有桌椅.

潮湿的天气使人没办法出去逛逛,也不能去外面的酒吧区坐坐,所以如此可爱的房间真是个天堂呀,回来好好休息一下(没有英国或者美国的电视节目,谢天谢地).

12月房间的暖气有点太热了,但整整三天我也没弄明白怎么把暖气温度调低点.

很大,但一直都很安静,还有通向房间的奇怪“轨道”,包括两个电梯——我猜是逐渐向外扩大到附近的建筑,楼层不一样吧.

不过酒店距离车站很近,附近有一些基本的服务设施(商店、酒吧),到Duomo(从“套房”的那个小房间可以看到)只要走一小段路.

自助式早餐很棒(包括在房费里的).

前台热情回答各类问题 和 早餐也很不错.

Restaurants of note included Rossiini (tiny haute cuisine portions, but very good) and Don Chisciotte, an elegant Tuscan place at the northern end of the city.

Two amazing restaurants: Restaurant Leo in Santa Croce and Il Latini.

The breakfast is fine, perhaps not special; I would have preferred better and more rolls -- but this is getting to the level of silly pickiness, since the less you eat at breakfast the more room you have for fantastic Florence food.

Staff in the reception were very helpful in confirming our restaurant bookings.

Excellent location, beautiful hotel and the staff were fantastic - top notch service.

Furthermore the staff was excellent, fabulous breakfast included - wonderful service in dining room.

Excellent location, friendly hotel and the staff were very helpful at reception.

If you have trouble walking do not stay on this floor until the elevator installation is complete.

At first we were a bit concerned about the hotel's proximity to the train station, but the minute we entered the hotel's lobby our concerns disapated.

From the moment we entered the air cnditioned lobby to the moment we left we felt we were as near to heaven as it was possible to be this side of the grave.

The room was beautiful, clean and spacious, the rest of the hotel matches these standards, breakfast is a buffet with a very good choice and fresh foods that would cater for all tastes.

The service is the best we have ever got and the rooms are spacious and clean.

The staff are really friendly and helpful, the breakfast is sumptuous, rooms are clean, well appointed and with marble showers big enough to have a party in.

The room was bright, clean and decently large.

Room was spotless and thanks to the great cleaners remained that way all week.