Sandos Caracol Eco Resort  5 stars

Carretera Cancun, Chetumal, Km.295, Playa del Carmen, Mexico, 77710  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

Overlooking the Caribbean Sea, the exclusive 5-star Sandos Caracol Eco Resort offers a nightclub, a sun terrace and an indoor swimming pool.

The hotel boasts beautiful location next to Church of Guadalupe, Sian ka'an Jeep Tour Expedition and Temazcal Natura. The property is 700m away from 5th Avenue, Riviera Art Gallery and Morph Kiteboarding Maroma Beach.

The vicinity of parks as well as quick access to restaurants and bars set the hotel apart.

20 minutes' drive from Cozumel airport.

Rooms

The hotel provides comfortable rooms including Elite Penthouse, Royal One Room Double Room and VIP One-Bedroom Room. Each of them is equipped with individual climate control, coffee/tea making facilities, a mini-refrigerator, a laptop-size safe and a private balcony. They provide bathrooms with bathrobes, a Jacuzzi and a hairdryer.

Eat

Guests are offered a buffet breakfast served in the dining area. Dishes of Mediterranean cuisine are served in the beach restaurant. All-inclusive drinks are offered in the coffee bar.

Work

Guests will benefit from 24-hour reception, concierge service and car rental along with free parking, a garage and a beauty salon.

Relax

Guests will enjoy steam baths, a wellness center and a sauna on-site. Active tourists will enjoy canoeing, kayaking and sailing provided on-site.

Internet

Wireless internet is available in public areas for additional charge

Guest Parking

Free Private hotel parking is possible on site.

Year renovated   2006.  Number of rooms   999.

City Center Playa del Carmen - 3700 ft
Airports Cozumel (CZM) - 12.4 mi, Cancъn International (CUN) - 30.5 mi
Restaurants Los Tabernacos Bistro Lounge (cuisine: Bar) - 1300 ft, Kaxapa Factory (cuisine: Vegan, Organic, Venezuelan) - 2100 ft
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Facilities

General
  • Free parking
  • Safe deposit box
  • Car rental
  • Currency exchange
  • Elevator
  • ATM/Cash machine
  • Multilingual staff
  • Concierge desk
  • Doctor on call
  • Storage space
  • Gift shop
  • 24-Hour Front Desk
  • Front desk
  • VIP room facilities
  • Newspapers/magazines
  • Barber/Beauty Shop
  • Hairdresser
  • Tour desk
  • Garage
  • Designated smoking area
Activities
  • Spa & wellness center
  • Wind surfing
  • Table tennis
  • Billiards
  • Hiking
  • Diving
  • Canoeing
Services
  • Bell staff/porter
  • Shops/Commercial Services
  • Medical Facilities Service
  • Laundry
  • Dry cleaning
  • Ticket service
Dining facilities
  • Bar/Lounge
  • Restaurant
  • Cocktail lounge
Business facilities
  • Wi-Fi Internet
Meeting facilities
  • Meeting/banquet facilities
  • Conference facilities
Children's facilities
  • Child care
  • Children's play area
  • Game room
  • Playground
  • Children's pool
  • Kids club
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
  • Wheel chair access
Leisure and relaxation facilities
  • Outdoor pool
  • Indoor swimming pool
  • Sauna
  • Fitness center
  • Golf
  • Fishing
  • Exercise gym
  • Tennis
  • Jacuzzi
  • Solarium
  • Steam bath
  • Night club
  • Tennis court
  • Snorkeling
  • Whirlpool
  • Sun terrace
  • Parasols
  • Hot tub
  • Shiatsu massage
  • Hammam
Room view
  • Garden view
  • Ocean view
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Tea and Coffee Facilities
  • Ironing facilities
  • Mini-refrigerator
  • Work desk
  • Cribs available
  • Mini bar
  • Balcony
  • Connecting rooms
  • Terrace
  • Ceiling fan
Living Area
  • Sitting area
  • Living room
Bathroom
  • Separate tub and shower
  • Bathtub
  • Hair dryer
  • Shower
  • Toilet
  • Private bathroom
  • Bathrobe
Kitchen facilities
  • Refrigerator
Bedroom
  • Sofa bed
Media
  • Cable TV
  • Satellite TV
  • Voice mail
  • AM/FM alarm clock
  • Telephone
  • Radio
  • Internet access
  • Direct dial telephone
  • iPod docking station

Policies

Check-In

from  3 pm

Check-Out

until  11 am

Children and extra beds
  • One child under the age of 2 may stay free of charge when using existing bedding. 
  • All children under the age of 12 may stay at the price of 50 % of the room stay per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 
Pets

Pets are not allowed.

Travelers’ questions & answers

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Elite Penthouse
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Sandos Caracol Eco Resort Elite Penthouse
Sandos Caracol Eco Resort Elite Penthouse
Sandos Caracol Eco Resort Elite Penthouse
Sandos Caracol Eco Resort Elite Penthouse
Bed type: King Size Bed
View: Ocean view
Room facilities
    Elite Suite
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    Sandos Caracol Eco Resort Elite Suite
    Sandos Caracol Eco Resort Elite Suite
    Sandos Caracol Eco Resort Elite Suite
    Sandos Caracol Eco Resort Elite Suite
    Bed type: King Size Bed
    View: Ocean view
    Room facilities
      Club Room
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      Club Penthouse
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      Bed type: Double Beds
      Size: 195 sq. feet
      Room facilities
        Club Deluxe Double Room
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        Sandos Caracol Eco Resort Club Deluxe Double Room
        Sandos Caracol Eco Resort Club Deluxe Double Room
        Sandos Caracol Eco Resort Club Deluxe Double Room
        Sandos Caracol Eco Resort Club Deluxe Double Room
        Bed type: King Size Bed
        Size: 130 sq. feet
        Room facilities
          Club Deluxe Suite
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          Room facilities
            Standard Double Room
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            Sandos Caracol Eco Resort Standard Double Room
            Sandos Caracol Eco Resort Standard Double Room
            Sandos Caracol Eco Resort Standard Double Room
            Sandos Caracol Eco Resort Standard Double Room
            Sandos Caracol Eco Resort Standard Double Room
            Bed type: Double Bed or Double Beds or King Size Bed
            Size: 420 sq. feet
            View: Garden view
            Room facilities
              Penthouse
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              Bed type: Double Bed or One Single Bed
              Room facilities
                Standard Junior Suite
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                Sandos Caracol Eco Resort Standard Junior Suite
                Sandos Caracol Eco Resort Standard Junior Suite
                Sandos Caracol Eco Resort Standard Junior Suite
                Sandos Caracol Eco Resort Standard Junior Suite
                Sandos Caracol Eco Resort Standard Junior Suite
                Bed type: Double Bed or One Single Bed or King Size Bed
                Size: 660 sq. feet
                View: Garden view
                Room facilities
                  Club Superior Room
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                  Bed type: 1 King or 2 Double
                  Size: 120 sq. feet
                  Room facilities
                    Club Superior Suite
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                    Room facilities
                      Superior Double Room
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                      Sandos Caracol Eco Resort Superior Double Room
                      Sandos Caracol Eco Resort Superior Double Room
                      Sandos Caracol Eco Resort Superior Double Room
                      Sandos Caracol Eco Resort Superior Double Room
                      Sandos Caracol Eco Resort Superior Double Room
                      Bed type: Double Bed or Double Or Twin Beds or Two Queen Size Beds
                      View: Ocean view
                      Room facilities
                        Deluxe Double Room
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                        Sandos Caracol Eco Resort Deluxe Double Room
                        Sandos Caracol Eco Resort Deluxe Double Room
                        Sandos Caracol Eco Resort Deluxe Double Room
                        Sandos Caracol Eco Resort Deluxe Double Room
                        Sandos Caracol Eco Resort Deluxe Double Room
                        Bed type: Double Bed or King Size Bed or Double Or Twin Beds
                        Size: 435 sq. feet
                        View: Garden view
                        Room facilities
                          VIP Room
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                          Sandos Caracol Eco Resort VIP Room
                          Sandos Caracol Eco Resort VIP Room
                          Sandos Caracol Eco Resort VIP Room
                          Sandos Caracol Eco Resort VIP Room
                          Sandos Caracol Eco Resort VIP Room
                          Bed type: Double Beds or 1 King or 2 Queen beds or King Size Bed
                          View: Ocean view, Garden view
                          Room facilities
                            VIP Penthouse
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                            Sandos Caracol Eco Resort VIP Penthouse
                            Sandos Caracol Eco Resort VIP Penthouse
                            Sandos Caracol Eco Resort VIP Penthouse
                            Sandos Caracol Eco Resort VIP Penthouse
                            Sandos Caracol Eco Resort VIP Penthouse
                            Bed type: King Size Bed
                            View: Ocean view
                            Room facilities
                              Private Junior Suite
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                              Sandos Caracol Eco Resort Private  Junior Suite
                              Sandos Caracol Eco Resort Private  Junior Suite
                              Sandos Caracol Eco Resort Private  Junior Suite
                              Sandos Caracol Eco Resort Private  Junior Suite
                              Bed type: King Size Bed
                              Room facilities
                                Royal One Room Double Room
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                                Bed type: Double Bed or One Single Bed
                                Room facilities
                                  Royal One-Bedroom Suite
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                                  Bed type: Double Bed or One Single Bed
                                  Room facilities
                                    Royal Junior Suite
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                                    Room facilities
                                      Penthouse Penthouse Suite
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                                      Sandos Caracol Eco Resort LocationWhat's nearby

                                      Legend
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                                      • Current hotel
                                      • Hotels nearby
                                      • Airports
                                      • Underground stations
                                      • Train stations
                                      • Parks
                                      • Tourist attractions
                                      • Museums
                                      • Convention centers
                                      • Stadiums
                                      • Food and meals
                                      • General

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                                      What's nearby

                                      Popular areas
                                      • City Center
                                        3300 ft
                                      • 5th Avenue
                                        4300 ft
                                      Places of interest
                                      • Terminal foránea de autobuses ADO
                                        2300 ft
                                      • 28 de Julio Square
                                        3000 ft
                                      • Church of Guadalupe
                                        5000 ft
                                      Marina
                                      • Playa del Carmen Maritime Terminal
                                        1.0 mi

                                      Local Attractions

                                      • Sian ka'an Jeep Tour Expedition
                                        1.1 mi
                                        Monte de los Cibeles, Playa del Carmen
                                      • Temazcal Natura
                                        1.1 mi
                                        Monte de los Cibeles, Playa del Carmen
                                      • Casa Cenote
                                        1.1 mi
                                      • Cenote Chaak Tun
                                        1.6 mi
                                        Av. Juarez, Playa del Carmen
                                      • Whale Shark Tour
                                        1.6 mi
                                        Playa Del Carmen-Isla Mujeres -Holbox

                                      Near the hotel

                                      • Riviera Art Gallery
                                        2300 ft
                                        20th Street between 5th Av. & 10th Av., Playa del Carmen

                                      Restaurants Nearby

                                      • Los Tabernacos Bistro Lounge

                                        90% likes this, based on 311 reviews
                                        Cuisine: Bar
                                        Price Range: USD 5 - USD 14

                                        1300 ft
                                        1st Avenue North between 10 y 12

                                        Phone: 984-803-1674

                                      • Kaxapa Factory

                                        94% likes this, based on 541 reviews
                                        Cuisine: Vegan, Organic, Venezuelan
                                        Price Range: USD 4 - USD 8

                                        2100 ft
                                        Av Constituyentes, betwen 10 and 15 avenues

                                        Phone: 9841471645

                                      • Ah Cacao Chocolate Cafe

                                        71% likes this, based on 949 reviews
                                        Cuisine: Dessert, Coffee Shop, Ice Cream, Café
                                        Price Range: USD 7 - USD 22

                                        2400 ft
                                        5th Ave & Constituyentes

                                        Phone: +52 984 803 5748

                                      • Oh Lala

                                        94% likes this, based on 552 reviews
                                        Cuisine: International
                                        Price Range: USD 7 - USD 30

                                        2400 ft
                                        Calle 14 bis between 10th & 15th Av.

                                        Phone: 9841274844

                                      • Coffee Stop

                                        92% likes this, based on 120 reviews
                                        Cuisine: Café, Bagels
                                        Price Range: USD 3 - USD 6

                                        3200 ft
                                        Calle 10 North

                                        Phone: 984 803 4365

                                      Sandos Caracol Eco Resort Reviews

                                      Guest reviews are submitted by our customers after their stay at Sandos Caracol Eco Resort

                                      Average guest rating

                                      7.0
                                      out of 10
                                      Very good
                                      Based on 101 reviews

                                      Rating by category:

                                      Dining
                                      8.3
                                      Location
                                      7.8
                                      Rooms
                                      6.2
                                      Service
                                      6.1
                                      Value
                                      7.6

                                      Individual guest reviews

                                      • Family with children

                                        The beach was beautiful and I liked the all-inclusive package as it made everything esier.

                                        I feel there was a lack of information, the only time we were told anything was when they were trying to sell tours.

                                        • Average rating
                                          7.0
                                      • Group of friends

                                        I have never stayed at a better hotel. Everything was excellent. The group I was traveling with was all very satisfied. The best thing was the friendly and helpful staff.

                                        • Average rating
                                          10.0
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                                      Why book with us?

                                      Low prices
                                      Enjoy our best price guarantee and special offers.
                                      Free cancellations
                                      Usually cancellations can be made without charge close to your arrival date (check policies).
                                      Guaranteed room
                                      You get instant confirmation directly from the hotel's reservation database.

                                      Hotel Awards 2014

                                      MexicanHOTEL AWARDSRecommendedPlaya del CarmenSandos Caracol Eco Resort

                                      According to guest reviews, the hotel has been rated asBest Family Hotels in Mexico

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