Sandos Caracol Eco Resort  5 stars

Carretera Cancun, Chetumal, Km.295, Playa del Carmen, Mexico, 77710  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

The exclusive 5-star Sandos Caracol Eco Experience Resort offers an ideal spot in a natural area just outside restaurants, bars.

The hotel’s beautiful location offers quick access to Cenote Chaak Tun, Sian ka'an Jeep Tour Expedition and Grand Coral Golf. A 5-minute walk will take you to Racing Dakart Riviera Maya, Riviera Art Gallery and Morph Kiteboarding Maroma Beach.

5 minutes' drive from Playa Del Carmen airport.

Rooms

This property has 995 guestrooms including Royal One Room Double Room, VIP One-Bedroom Room and VIP Penthouse appointed with direct dial phone, bottled water and air conditioning. The tasteful hotel rooms feature garden views. They provide bathrooms with a hairdryer, a Jacuzzi and a bathtub.

Eat

Dishes of Mediterranean cuisine are served in the a la carte restaurant. Guests can relax in the beach bar serving exotic drinks.

Relax

Guests can make use of steam baths, thermal baths and a sauna or go in for tennis, sailing and scuba diving. The on-site fitness center features a gym, yoga classes and aerobics classes.

Internet

Wireless internet is available in public areas for additional charge

Guest Parking

Free Private hotel parking is possible on site.

Year renovated   2006.  Number of rooms   999.

Distance to:

  • City Center Playa del Carmen - 3700 ft
  • Airport: Cozumel (CZM) - 12.4 mi, Cancъn International (CUN) - 30.5 mi
  • Restaurants: Los Tabernacos Bistro Lounge (Food: Bar) - 1300 ft, Kaxapa Factory (Food: Vegan, Organic, Venezuelan) - 2100 ft
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Policies

Check-In

from  3 pm

Check-Out

until  11 am

Children and extra beds
  • One child under the age of 2 may stay free of charge when using existing bedding. 
  • All children under the age of 12 may stay at the price of 50 % of the room stay per night/person for extra beds. 
  • Maximum capacity of extra beds in a room is 1. 
Pets

Pets are not allowed

Facilities

General
  • Free parking
  • Safe deposit box
  • Car rental
  • Currency exchange
  • Elevator
  • ATM/Cash machine
  • Multilingual staff
  • Concierge desk
  • Doctor on call
  • Gift shop
  • 24-Hour Front Desk
  • Front desk
  • VIP room facilities
  • Newspapers/magazines
  • Barber/Beauty Shop
  • Hairdresser
  • Tour desk
  • Garage
  • Designated smoking area
Activities
  • Spa & wellness center
  • Table tennis
Services
  • Bell staff/porter
  • Shops/Commercial Services
  • Medical Facilities Service
  • Laundry
  • Dry cleaning
  • Ticket service
Dining facilities
  • Bar/Lounge
  • Restaurant
  • Cocktail lounge
Business facilities
  • Wi-Fi Internet
Meeting facilities
  • Meeting/banquet facilities
  • Conference facilities
Children's facilities
  • Child care
  • Children's play area
  • Game room
  • Playground
  • Children's pool
  • Kids club
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
  • Wheel chair access
Leisure and relaxation facilities
  • Outdoor pool
  • Indoor swimming pool
  • Sauna
  • Fitness center
  • Exercise gym
  • Tennis
  • Jacuzzi
  • Night club
  • Tennis court
  • Whirlpool
  • Sun terrace
  • Parasols
  • Steam bath
  • Hot tub
  • Shiatsu massage
Room view
  • Garden view
  • Ocean view
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Tea and Coffee Facilities
  • Cable TV
  • Satellite TV
  • Ironing facilities
  • Mini-refrigerator
  • Separate tub and shower
  • Work desk
  • Hair dryer
  • AM/FM alarm clock
  • Telephone
  • Mini bar
  • Shower
  • Radio
  • Refrigerator
  • Toilet
  • Balcony
  • Private bathroom
  • Sofa bed
  • Connecting rooms
  • Bathrobe
  • Sitting area
  • Terrace
  • Ceiling fan
  • Direct dial telephone
  • Living room
  • iPod docking station

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Elite Penthouse
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Sandos Caracol Eco Resort Elite Penthouse
Sandos Caracol Eco Resort Elite Penthouse
Sandos Caracol Eco Resort Elite Penthouse
Sandos Caracol Eco Resort Elite Penthouse
Bed type: King Size Bed
View: Ocean view
Room facilities
    Elite Suite
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    Sandos Caracol Eco Resort Elite Suite
    Sandos Caracol Eco Resort Elite Suite
    Sandos Caracol Eco Resort Elite Suite
    Sandos Caracol Eco Resort Elite Suite
    Sandos Caracol Eco Resort Elite Suite
    Bed type: King Size Bed
    View: Ocean view
    Room facilities
      Club Room
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      Club Penthouse
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      Bed type: Double Beds
      Size: 195 sq. feet
      Room facilities
        Club Deluxe Double Room
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        Sandos Caracol Eco Resort Club Deluxe Double Room
        Sandos Caracol Eco Resort Club Deluxe Double Room
        Sandos Caracol Eco Resort Club Deluxe Double Room
        Sandos Caracol Eco Resort Club Deluxe Double Room
        Bed type: King Size Bed
        Size: 130 sq. feet
        Room facilities
          Club Deluxe Suite
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          Room facilities
            Standard Double Room
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            Sandos Caracol Eco Resort Standard Double Room
            Sandos Caracol Eco Resort Standard Double Room
            Sandos Caracol Eco Resort Standard Double Room
            Sandos Caracol Eco Resort Standard Double Room
            Sandos Caracol Eco Resort Standard Double Room
            Bed type: Double Bed or Double Beds or King Size Bed
            Size: 420 sq. feet
            View: Garden view
            Room facilities
              Penthouse
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              Bed type: Double Bed or One Single Bed or Triple
              Room facilities
                Standard Triple Room
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                Sandos Caracol Eco Resort Standard Triple Room
                Sandos Caracol Eco Resort Standard Triple Room
                Sandos Caracol Eco Resort Standard Triple Room
                Sandos Caracol Eco Resort Standard Triple Room
                Bed type: Triple
                Standard Junior Suite
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                Sandos Caracol Eco Resort Standard Junior Suite
                Sandos Caracol Eco Resort Standard Junior Suite
                Sandos Caracol Eco Resort Standard Junior Suite
                Sandos Caracol Eco Resort Standard Junior Suite
                Sandos Caracol Eco Resort Standard Junior Suite
                Bed type: Double Bed or One Single Bed or Two Single Beds
                Size: 660 sq. feet
                View: Garden view
                Room facilities
                  Club Superior Room
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                  Bed type: 1 King or 2 Double
                  Size: 120 sq. feet
                  Room facilities
                    Club Superior Suite
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                    Room facilities
                      Superior Double Room
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                      Sandos Caracol Eco Resort Superior Double Room
                      Sandos Caracol Eco Resort Superior Double Room
                      Sandos Caracol Eco Resort Superior Double Room
                      Sandos Caracol Eco Resort Superior Double Room
                      Sandos Caracol Eco Resort Superior Double Room
                      Bed type: Double Bed or Double Or Twin Beds or Two Queen Size Beds
                      View: Ocean view
                      Room facilities
                        Deluxe Double Room
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                        Sandos Caracol Eco Resort Deluxe Double Room
                        Sandos Caracol Eco Resort Deluxe Double Room
                        Sandos Caracol Eco Resort Deluxe Double Room
                        Sandos Caracol Eco Resort Deluxe Double Room
                        Sandos Caracol Eco Resort Deluxe Double Room
                        Bed type: Double Bed or Two Single Beds or Double Or Twin Beds
                        Size: 435 sq. feet
                        View: Garden view
                        Room facilities
                          Deluxe Triple Room
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                          Bed type: Triple
                          VIP Room
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                          Sandos Caracol Eco Resort VIP Room
                          Sandos Caracol Eco Resort VIP Room
                          Sandos Caracol Eco Resort VIP Room
                          Sandos Caracol Eco Resort VIP Room
                          Sandos Caracol Eco Resort VIP Room
                          Bed type: Double Beds or 1 King or 2 Queen beds or King Size Bed
                          View: Ocean view, Garden view
                          Room facilities
                            VIP Penthouse
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                            Sandos Caracol Eco Resort VIP Penthouse
                            Sandos Caracol Eco Resort VIP Penthouse
                            Sandos Caracol Eco Resort VIP Penthouse
                            Sandos Caracol Eco Resort VIP Penthouse
                            Sandos Caracol Eco Resort VIP Penthouse
                            Bed type: King Size Bed
                            View: Ocean view
                            Room facilities
                              Royal One Room Double Room
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                              Bed type: Double Bed or Two Single Beds or One Single Bed
                              Room facilities
                                Royal Triple Room
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                                Bed type: Triple
                                Royal One-Bedroom Suite
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                                Bed type: Double Bed or Two Single Beds or One Single Bed
                                Room facilities
                                  Royal Junior Suite
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                                  Room facilities
                                    Penthouse Penthouse
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                                    Bed type: Double Bed
                                    Penthouse Penthouse Suite
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                                    Sandos Caracol Eco Resort LocationWhat's nearby

                                    Legend
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                                    • Current hotel
                                    • Hotels nearby
                                    • Airports
                                    • Underground stations
                                    • Train stations
                                    • Parks
                                    • Tourist attractions
                                    • Museums
                                    • Convention centers
                                    • Stadiums
                                    • Food and meals
                                    • General

                                    Hover above the icons to see hotel photo and details.

                                    Click the hotel to go to the main hotel page.

                                    What's nearby

                                    Popular areas
                                    • City Center
                                      3300 ft
                                    • 5th Avenue
                                      4300 ft
                                    Places of interest
                                    • Terminal foránea de autobuses ADO
                                      2300 ft
                                    • 28 de Julio Square
                                      3000 ft
                                    • Church of Guadalupe
                                      5000 ft
                                    Marina
                                    • Playa del Carmen Maritime Terminal
                                      1.0 mi

                                    Local Attractions

                                    • Sian ka'an Jeep Tour Expedition
                                      1.1 mi
                                      Monte de los Cibeles, Playa del Carmen
                                    • Temazcal Natura
                                      1.1 mi
                                      Monte de los Cibeles, Playa del Carmen
                                    • Casa Cenote
                                      1.1 mi
                                    • DiveMex
                                      1.5 mi
                                      Calle 2, Playa del Carmen
                                    • Cenote Chaak Tun
                                      1.6 mi
                                      Av. Juarez, Playa del Carmen

                                    Near the hotel

                                    • Racing Dakart Riviera Maya
                                      1100 ft
                                      Av. Arco Vial y carretera federal, Playa del Carmen
                                    • Riviera Art Gallery
                                      2300 ft
                                      20th Street between 5th Av. & 10th Av., Playa del Carmen
                                    • Morph Kiteboarding Maroma Beach
                                      2600 ft
                                      Playa Maroma, inside the Hotel Catalonia

                                    Restaurants Nearby

                                    • Los Tabernacos Bistro Lounge

                                      90% likes this, based on 311 reviews
                                      Food: Bar
                                      Price Range: USD 5 - USD 14

                                      1300 ft
                                      1st Avenue North between 10 y 12

                                      Phone: 984-803-1674

                                    • Kaxapa Factory

                                      94% likes this, based on 541 reviews
                                      Food: Vegan, Organic, Venezuelan
                                      Price Range: USD 4 - USD 8

                                      2100 ft
                                      Av Constituyentes, betwen 10 and 15 avenues

                                      Phone: 9841471645

                                    • Ah Cacao Chocolate Cafe

                                      71% likes this, based on 949 reviews
                                      Food: Dessert, Coffee Shop, Ice Cream, Café
                                      Price Range: USD 7 - USD 22

                                      2400 ft
                                      5th Ave & Constituyentes

                                      Phone: +52 984 803 5748

                                    • Oh Lala

                                      94% likes this, based on 552 reviews
                                      Food: International
                                      Price Range: USD 7 - USD 30

                                      2400 ft
                                      Calle 14 bis between 10th & 15th Av.

                                      Phone: 9841274844

                                    • Coffee Stop

                                      92% likes this, based on 120 reviews
                                      Food: Café, Bagels
                                      Price Range: USD 3 - USD 6

                                      3200 ft
                                      Calle 10 North

                                      Phone: 984 803 4365

                                    Sandos Caracol Eco Resort Reviews

                                    Guest reviews are submitted by our customers after their stay at Sandos Caracol Eco Resort

                                    Average guest rating

                                    7.0
                                    out of 10
                                    Very good
                                    Based on 181 reviews

                                    Rating by category:

                                    Service
                                    6.1
                                    Value
                                    7.6
                                    Dining
                                    8.3
                                    Location
                                    7.8
                                    Rooms
                                    6.2

                                    Individual guest reviews

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                                      Why book with us?

                                      Low prices
                                      Enjoy our best price guarantee and special offers.
                                      Free cancellations
                                      Usually cancellations can be made without charge close to your arrival date (check policies).
                                      Guaranteed room
                                      You get instant confirmation directly from the hotel's reservation database.

                                      Hotel Awards 2014

                                      MexicanHOTEL AWARDSRecommendedPlaya del CarmenSandos Caracol Eco Resort

                                      According to guest reviews, the hotel has been rated asBest Family Hotels in Mexico

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