罗伊斯酒店
5 starsRoyce Hotel
379 St Kilda Road 379 St Kilda Road, 墨尔本, 澳大利亚, 3004
罗伊斯酒店 评论
客户回顾是我们的用户在酒店逗留后提交的意见 罗伊斯酒店
Ambience & position on St Kilda Rd & cost in comparison to some more expensive hotels, much better service for the same price in Melbourne elsewhere and the suites are beautiful.
But why they insist on calling themselves 5 star I do not know as even with a cheap price people still expect a certain level from a 5 star hotel.
On the bright side, we did manage to move to one of the rooms on a higher floor (which was brighter and opened onto a terrace) and the location of the hotel is great.
In a great location to the CBD, beautiful place and we received perfect service from everyone we encountered.
I felt this was the best selection for our criteria ie quiet location, hotel was nice and the staff were friendly and helpful.
There is a tram stop right out the front with trams stopping very regularly.
Jump on the tram and 5 minutes later you're in the heart of the city, or go the other way and you're at St Kilda beach.
我们预订的那套皇家套房真得很漂亮,可是到达酒店后他们向我们道歉,给我们换成了下面一间房间.
我们订了悉尼的酒店后,他们才按我们的要求给换了房间,因为来来往往的人太多了.
酒店员工看起来就像是吃了安定似的,相较于它的价格,房间太过时了.
It was next to the conference room and apparently they fold the bed away into a cupboard and use the rooms for meetings!
The King sized bed was two single beds pushed together, and the resultant gap between did not facilitate comfort.
还算值得夸赞的是,可口的早餐,还有那有利于人体的、舒适的水疗浴.
NIce bar, the restaurant had a very good breakfast.
We had room service which was far better than any other I have had (room service is usually pretty poor) and breakfast in DISH was truly one of the best breakfasts I've ever had.
Breakfast (in Dish restaurant) was included and was really good.
The only saving grace of our entire experience was the breakfast at Dish restaurant the following morning.
真的不值得花那么多钱,根本没什么值得一提的服务.
我们想和总经理对话,但没找到人.
酒店不错,但是极度缺乏安全措施,值班经理不愿意协助我们好像我们根本不重要,不想再来了.
不知道他有没有关心客人的投诉,留了几条短信……酒店不错,但是极度缺乏安全措施,值班经理不愿意协助我们好像我们根本不重要,不想再来了.
不知道他有没有关心客人的投诉,留了几条短信…….
Because of this only 1 lift is working in the entire hotel.
Sure, the website looks all nice and eclectic, and from the outside and in the lobby the place looks great.
Hotel staff were welcoming and professional, my room was very clean.
The rooms are pleasant enough, quite new, modern and I've always found them to be clean.
The room is clean, great work desk and free drink on arrival completed for me as I am a night cap person.
The final straw on the camels back was when housekeeping managed to clean our room in the morning and leave our room door wide open until we returned (about 5pm) with all of our valuables (laptops/ jewelry etc) exposed to all.
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