Royal Mirage Marrakech

5 stars

Av De La Menara, 马拉喀什, 摩洛哥, 40000

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概述

客房数量   661.

Royal Mirage Marrakech

客房

供应量
最低消费

入住日期
退房日期
成年人每间客房
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酒店设备

概述
  • 免费停车服务
  • 停车服务(自费)
  • 贵重物品保管箱
  • 租借汽车
  • 可携带宠物
  • 电梯
  • 货币汇换
活动
  • 水疗和健康中心
房间设施
  • 非吸烟客房
  • 空调
  • 客房服务
  • 电视
  • 熨烫服务
  • 暖气
餐饮设施
  • 欧式早餐
  • 餐厅
  • 酒吧
残障人士设施
  • 残障人士客房/设施
休闲娱乐设施
  • 室内游泳池
因特网

没有因特网连接提供

客户停车

可能有免费 酒店泊车当场

马上预订 ↑

2.4
基于  67 回顾
平均客户评级
一般

酒店规定

入住

从 12:00-15:00 小时

退房

直到 14:00-16:00 小时

取消*
  • 如果您在预达日期前不足2天取消订房,酒店将收取相当于第一晚的住房收费。
  • 如果你不取消订房甚至不出现,酒店将收取相当于第一晚的住房收费(不出现的情况下)。
  • 在您预达日期前2天取消订房不需罚款,此特权只供透过本网页预订的客户专享。
  • 此为一般酒店退订政策。请注意,退订政策可能存在差异,请在预订前进行核实。

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条款和细则

个人资料
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  • 无隐藏费用-我们的客户服务完全免费。
  • 我们不收取您的签帐卡费用。您的信用卡信息须提供给酒店确保您的成功预订。
  • 对于延误退订、预约缺席或附带特殊条件的预约,酒店将收取您的签帐卡费用。

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    Royal Mirage Marrakech 地点

    供应量
    最低消费

    入住日期
    退房日期
    成年人每间客房
    检查供应量

    Royal Mirage Marrakech 评论

    客户回顾是我们的用户在酒店逗留后提交的意见 Royal Mirage Marrakech

    平均客户评级:

    2.4基于 67 回顾

    • 地点 3.4
    • 客房  2.2
    • 服务 2.0
    • 超值 2.6

    客户个人回顾

    回顾按语言和日期排序,每次最多检阅25篇。 

    • 平均评级: 2.4

      客户种类: 蜜月

      I was pleasantly surprised though - the staff were friendly and helpful (although we didn't recieve our complimentary bottle of champagne, as promised). The breakfasts were very good, but drinks at the bar expensive.

      We were in the middle-of-the-range rooms - fairly basic but certainly not grubby.

      我给这家酒店的评级是:

      • 3.0 地点
      • 1.8 客房
      • 1.9 服务
      • 3.0 超值
    • 平均评级: 2.5

      However the rooms are a bit drab and not very clean.

      It has 2 extravantly furnished foyers and a decent enough pool.

      我给这家酒店的评级是:

      • 3.0 地点
      • 1.5 客房
      • 2.3 服务
      • 3.0 超值
    • 平均评级: 2.8

      客户种类: 蜜月

      We checked in at the Royal Mirage on 15/02/08 without any problems, the staff were pleasant (including smiles and helpful with an introduction to sightseeing). Both hubby and I were happy with room size, it was quite big and airy. The hotel grounds were good too, nice good sized, clean pool.

      The hotel lobby was well designed and the intricate ceilings and walls stood out. The only problem we experienced was when ordering room service, firstly it took a considerable amount of time for the kitchen staff to understand our order, finally when we got the message across, they took a long time in actually delivering the order, oh and then telling us at the last minute that they didnt have one of the food items, why they didnt explain this at the start of the conversation is beyond me. Finally there was a problem with air-con but luckliy we didnt experience unbearable heat during Feb so I guess we shouldnt complain!

      我给这家酒店的评级是:

      • 4.0 地点
      • 2.3 客房
      • 1.8 服务
      • 3.0 超值
    • 平均评级: 1.6

      客户种类: 年青自游旅客

      We booked our room at the counter and was charged 2500MAD PER NIGHT! Hotel staff demanded payment upfront.

      我给这家酒店的评级是:

      • 3.0 地点
      • 0.8 客房
      • 0.9 服务
    • 平均评级: 4.0

      客户种类: 有孩童家庭

      Therefore our expectations were low, but found the hotel was excellent! Very friendly and helpfull staff, spacious rooms with nice bathrooms and separate toilet. We were 10, so rented 5 rooms and really everyone was happy,.

      我给这家酒店的评级是:

      • 5.0 地点
      • 3.0 客房
      • 3.0 服务
      • 5.0 超值
    • 平均评级: 0.9

      客户种类: 蜜月

      Please if you are looking for a good 5 star hotel with lovely attentive staff then don't book this hotel book a hotel just 500 yards down the road called the Hivernage hotel, we had dinner there on the last evening, the food was simply excellent, the staff couldn't have been better, and the overall appearance of the hotel is just fantastic.

      During the day most of the hotel seem to be around the pool, if you are looking for quiet then forget this, we had rowdy young French guys that drank and shouted most of the afternoons, not typical of a five star hotel. The staff well this is where the hotel really is terrible. I have never in my life stayed in a hotel, (even the grotty little 2 star hotels) where the reception staff were as ( to put it bluntly) IGNORANT! They constantly walked away from the reception desk when they saw pwoplw approach, they hide in the room behind and laugh at what they are doing. We arrived back at the hotel on our second night to find no staff available at all anywhere, the hotel wwas void of staff, they were all enjoying dinner after ramadam. I have sent an official complaint about the members of the reception in question, to the hotel, but i'm not expecting a reply. The staff constantly argued with their managers and walked away if they were being told to do something. The sinks in the toilets have rose petals in them, yes i do mean the mens.

      我给这家酒店的评级是:

      • 1.0 地点
      • 0.8 客房
      • 0.8 服务
      • 1.0 超值
    • El hotel bien , los servicios mal

      平均评级: 2.5

      El hotel es un buen 4 estrellas por las habitaciones y los servicios añadidos como restaurantes, bares, piscina..... Sin embargo los empleados dejan mucho que desear, tanto en recepción como en hostelería.Hay que armarse de paciencia

      我给这家酒店的评级是:

      • 2.0 地点
      • 3.0 客房
      • 0.8 服务
      • 4.0 超值
    • 平均评级: 2.1

      Take your money somewhere else, becareful stars are really flexible in this city, aim for a better hotel, to at least get at the end a 4 stars service.

      我给这家酒店的评级是:

      • 4.0 地点
      • 1.0 服务
      • 1.4 超值
    • Anonymous

      平均评级: 1.4

      Pool area

      lacked atmosphere

      我给这家酒店的评级是:

      • 1.0 服务
      • 1.8 超值
    • 平均评级: 3.5

      客户种类: 蜜月

      When checking into the hotel we were seen to straght away and the staff were very polite and helpful. We were taken round to our room, we had a ground floor twin bedroom, it was a good size with 2 double beds, a bathroom with bath, shower, hairdryer, etc and a seperate toilet. The rooms were tidied everyday and the maid also sometimes left flowers on our bed, we had a nice little garden type thing instead of a balcony which walked out onto the pool which was nice. The pool is huge and the swim up bar is great, the staff who work on there are funny and very friendly. There are a few restaurants but we didnt eat in them all, we tried Ricardo which is the Italian and both enjoyed the food, we also tried the pool bar restaurant which was nice too. We mainly ate in the buffet restaurant which is for the people who choose to go half board etc, the evening meals were nice and there was always a good variety. We also travelled to the new town where most of the bars are, this was just a short taxi also. There is a lovely bar and restaurant if you turn left out of the hotel and left again called L'Oriental it serves all types of food and is reasonbly priced, we spent our last couple of nights there and only hoped we'd found it sooner.

      We were in walking distance to the Medina, although we only did this once and got a taxi back mainly because it was so hot and the taxi's were cheap (you can often travel in the horse and carts for the same cheap price as a taxi).

      我给这家酒店的评级是:

      • 4.0 地点
      • 3.0 客房
      • 2.8 服务
      • 4.0 超值

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    为什么要透过我们预订?

    • 无需预缴

      在酒店时才支付,信用卡资料只用来保证预订

    • 价格便宜

      享受我们的最低价保证和特别优惠

    • 免费取消

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