Fairly clean hotel, very efficient staff in a very hustled manner by a staff member. 600 feet to the bus stop. Central heating and multi-channel TV in the room, the best and prime location.

Greatly enjoyed that the hotel was cute and had especially helpful staff in a very hustled manner by a staff member. The room also with a claw foot tub. The location was simply perfect, within a close distance from First Lenox Library. Terrific restaurant served Asian specialties.

I liked this antique hotel and stayed for 1 night here. The location was great - very close to cafés and eateries. There were bars and restaurants next door.

I had an incredible experience at this hotel. The location was perfect, right in the heart of downtown. The staff went above and beyond to accommodate my needs, even changing my room upon request. The room itself was luxurious and well-appointed, with all the amenities I could ask for, including a flat-screen TV and free toiletries. The housekeeping was excellent, keeping everything clean and tidy. I loved spending time on the terrace, enjoying the beautiful garden furniture and the peaceful atmosphere. The hotel also offered free Wi-Fi and parking, which was a great bonus.

I would highly recommend this hotel to anyone visiting the area.

It was a super B&B. I would come back again and highly recommend it to others. It was very clean, cozy and romantic. Loved the room with the fireplace and the old fashioned bath tub. The staff were so nice and friendly. The Innkeeper runs a great business. Breakfast was great and heart healthy. Thanks so much.

When we got there, there was a delicious home baked apple pie prepared by the daughter of the owner. This set the tone for the very homey atmosphere of the inn. The place was fully booked that October weekend. But they seemed to manage well. They had two breakfast seatings to keep the numbers manageable. The staff knew the area well and were able to make restaurant recommendations, and took care of making the bookings. Rooms comfortable and charming. Airconditioning worked perfectly, which was surprising given the age of the house.

Breakfast was ok -- not gourmet -- but just ok. One hot dish plus several cold (cereal/yogurt/fruit) choices. I suppose this is par for a b&b, but this is one area where they could try to exceed expecations.

The Constance in Lenox is worth its 4 stars. It's conveniently located near downtown, only a 5-minute walk away. The breakfast options include a good variety of pastries, fruit, eggs, and cereal. I booked a king room with a flat-screen TV and a sitting area.

The Rockwood Inn is charming, appealing, and extremely comfortable. It has been furnished lovingly with Victorian furniture and decorated in style. Our Room was great and even had a little balcony. Being conventiently situated right in the center of Lenox, the nights at the Inn were amazingly quiet. The charming owner and her able staff provided amazing breakfasts and all the inside information of Lenox and the Berkshires. We enjoyed our stay tremendously and will return, and highly recommend the Rockwood Inn to our friends.

The room is well-equipped with a particularly nice view of the sunset. I would have extended the stay for a weekend.

The room was themed and newly decorated with a comfortable bed. The breakfast was sumptuous - a lot of dishes.

We loved the location of this hotel in downtown, it was so convenient for exploring the town. The staff were also very helpful and accommodating, they even changed our room upon request. The room itself was spacious and clean, with all the amenities we needed for a comfortable stay. We really enjoyed the terrace and garden furniture, it was a nice place to relax and unwind. this place provided enhanced comfort and quality services.

We highly recommend this hotel to everyone.

Owner was friendly/welcoming. Facility was lovely especially if you like old houses. Location great for TANGLEWOOD!

Staff was warm and sincere - and very hard workers They also accommodated our special need of a lower floor.

Things are a little worn but had character!

Sumptuous and warm breakfasts.

Well-maintained and stunningly beautiful hotel with very efficient staff in a very hustled manner by a staff member. Well-kept and themed room with central heating and multi-channel TV, and comfortable bed.

Great location to everything in the Berkshires, delicious breakfast. And really close to Lenox, MA for the first time and to celebrate a wedding that took place at Chesterwood and the Rookwood Inn.