River Terrace Resort & Convention Center  2 stars

240 River Road Gatlinburg, Gatlinburg, United States, 37738  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Verified Reviews:

  • Close to the strip - No continental breakfast - Free wifi - Right price
  • Parking was small - Exceptional maid service - Bar was ok - Can recommend
  • Right downtown - Close to everything - Great pool area - No fitness area
  • Rooms were clean - Bed was comfortable - Food is terrific - We will return
  • Fantastic property - Rooms are comfortable - Great views - Friendly staff


River Terrace Resort & Convention Center is placed in the center of Gatlinburg and offers captivating views over the mountain. This family-friendly hotel dates from 1958 and was refurbished in 2006.

This hotel is ideally located in a natural area and 1.6km from Chapel of Love, Gatlinburg Convention Center and Ober Gatlinburg Alpine Slide. Just 1km from the center of Gatlinburg known for Bill Gladwell, Historic Ogle Log Cabin and Ripley's Aquarium of the Smokies.

The vicinity of mountains and a national park as well as quick access to a mall and an aquarium set the hotel apart.

45 minutes by car from Mc Ghee Tyson airport.


All non-smoking rooms are equipped with individual climate control, temperature control, coffee/tea making facilities, a mini-refrigerator and a private balcony. Guests can also use ice machine, a fridge and coffee/tea makers available in each room.


The sports bar serves sandwiches and hamburgers.


Guests can take advantage of a photocopier, audiovisual facilities and conference facilities and make use of an ironing service, concierge service and 24-hour reception provided on-site.


Guests will benefit from an outdoor swimming pool, a patio and barbeque grills. Sport facilities include white water rafting, skiing and hiking and more.


No internet access available

Guest Parking

Free Public hotel parking is possible on site.

Year renovated   2006.  Number of floors   21.  Number of rooms   205.

City Center Gatlinburg - 1400 ft
Airports Mc Ghee Tyson (TYS) - 27.8 mi, Asheville Regional Airport (AVL) - 58.0 mi
Restaurants Pancake Pantry (cuisine: American) - 300 ft, Rocky Top Cinnamon Roll, Co. (cuisine: Bakery) - 100 ft
Parks Christ in the Smokies Museum & Gardens - 1700 ft
Ski areas Ober Gatlinburg Ski Resort & Amusement Park - 2900 ft, Baskins Creek Falls - 1.3 mi
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  • Free parking
  • Safe deposit box
  • Pets allowed
  • Elevator
  • Bus parking
  • Concierge desk
  • Express check-out
  • 24-Hour Front Desk
  • Front desk
  • Smoke Detectors
  • Vending Machines
  • Maid Service
  • Shops/commercial Services
  • Laundry
Dining facilities
  • Bar/lounge
  • Restaurant
  • Cocktail lounge
  • Picnic area/tables
Business facilities
  • Business center
  • Fax/photocopying
Meeting facilities
  • Overhead projector
  • Meeting/banquet facilities
  • Conference facilities
  • Audiovisual equipment
Children's facilities
  • Children's pool
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
  • Wheel chair access
Leisure and relaxation facilities
  • Outdoor pool
  • Fishing
  • Skiing
Room view
  • River view
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Heating
  • Tea and Coffee Facilities
  • Ironing facilities
  • Temperature control
  • Balcony
  • Dressing area
  • In-room sprinklers
Living Area
  • Sitting area
  • Bathtub
  • Hair dryer
  • Shower
Kitchen facilities
  • Microwave
  • Ice machine
  • Cable TV
  • In-room computer
  • AM/FM alarm clock
  • Telephone
  • Radio
  • TV
  • Direct dial telephone



from  4 pm


until  10 am

Children and extra beds
  • All children under the age of 18 may stay free of charge when using existing bedding. 
  • One child under the age of 2 may stay for free in a crib. 
  • Maximum capacity of cribs in a room is 1. 

Pets are allowed on request.

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Double Room
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River Terrace Resort & Convention Center Double Room
River Terrace Resort & Convention Center Double Room
River Terrace Resort & Convention Center Double Room
River Terrace Resort & Convention Center Double Room
Bed type: King Size Bed or Two Single Beds or Queen Size Bed
Size: 250 sq. feet
View: River view
Room facilities
    Mini Double Room
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    River Terrace Resort & Convention Center Mini  Double Room
    River Terrace Resort & Convention Center Mini  Double Room
    River Terrace Resort & Convention Center Mini  Double Room
    River Terrace Resort & Convention Center Mini  Double Room
    Bed type: King Size Bed or Two Queen Size Beds
    Room facilities

      River Terrace Resort & Convention Center LocationWhat's nearby

      • Current hotel
      • Hotels nearby
      • Airports
      • Underground stations
      • Train stations
      • Parks
      • Tourist attractions
      • Museums
      • Convention centers
      • Stadiums
      • Food and meals
      • General

      Hover above the icons to see hotel photo and details.

      Click the hotel to go to the main hotel page.

      What's nearby

      Tourist attractions
      • Ober Gatlinburg
        3700 ft
      Popular areas
      • City Center
        1000 ft
      Convention centers
      • Gatlinburg Convention Center
        2.4 mi
      • Camp Thunder Fun Ctr
        700 ft
      • Gatlinburg Theme Park
        1000 ft
      • Space Needle
        1700 ft
      • Mysterious Mansion-Gatlinburg
        2000 ft
      • Hillbilly Golf
        4000 ft
      • Ober Gatlinburg Alpine Slide
        1.0 mi
      • Terror Ghost Shows
        1.1 mi
      • Fannie Farkle's Amusement
        1.1 mi
      • Fort Fun
        1.1 mi
      • Motion Ride Movie Theater
        1.1 mi
      • Motion Master Theater
        1.1 mi
      • Earthquake the Ride
        1.1 mi
      • Dinosaur Golf
        1.2 mi
      • Smoky Mountain Stables
        2.9 mi
      • MC Carter's Riding Stables Inc
        2.9 mi
      • Guinness World Records Museum
        700 ft
      • Star Cars Museum
        1.0 mi
      • Ripley's Believe IT OR Not
        1.1 mi
      • Sevier County Heritage Museum
        2.5 mi
      • Parks and Grounds Maintenance
        4300 ft
      • Wild Bear Falls Indoor Waterpark
        1.3 mi
      • Great Smoky Mountains National Park
        2.2 mi
      • Great Smoky Mtns Natl Park
        2.4 mi
      • Mills Park
        2.7 mi
      Arboretum, Green spaces, Zoos
      • Ripley's Aquarium
        400 ft
      • Sweet Fanny Adams Theater
        1000 ft
      • Gatlinburg Trolley
        400 ft

      Local Attractions

      • Baskins Creek Falls
        1.3 mi
        Roaring Fork Road, Gatlinburg
      • Wild Bear Falls Indoor Waterpark
        1.3 mi
        915 Westgate Resort Road, Gatlinburg
      • Chapel In The Glen
        3.1 mi
        412 Glades Road, Gatlinburg
      • Love Life Live Life
        3.5 mi
        600 Glades Road, #6, Gatlinburg
      • Great Smoky Arts and Crafts Community
        3.8 mi
        Gatlinburg, TN 37738

      Near the hotel

      • Ripley's Aquarium of the Smokies
        400 ft
        88 River Road, Gatlinburg
      • Ripley's Mirror Maze
        200 ft
        623 Parkway, Gatlinburg
      • Guinness World Records Museum
        200 ft
        631 Parkway, Gatlinburg
      • Earthquake - The Ride
        400 ft
        653 Parkway, Gatlinburg
      • Cooter's Place
        700 ft
        542 Parkway, Gatlinburg
      • World of Illusions
        900 ft
        On the Parkway, Gatlinburg
      • Mysterious Mansion
        1200 ft
        424 River Rd., Gatlinburg

      Restaurants Nearby

      • Pancake Pantry

        65% likes this, based on 1207 reviews
        Cuisine: American
        Price Range: USD 2 - USD 12

        300 ft
        628 Parkway

        Phone: 865-436-4724

      • Rocky Top Cinnamon Roll, Co.

        73% likes this, based on 72 reviews
        Cuisine: Bakery

        100 ft
        651 Parkway, suite 109

        Phone: 18654301073

      • Donut Friar

        73% likes this, based on 612 reviews
        Cuisine: Donuts
        Price Range: USD 2 - USD 7

        300 ft
        634 Parkway Suite 15

        Phone: 865-436-7306

      • Baskin Robbins Ice Cream & Yogurt

        60% likes this, based on 46 reviews

        200 ft
        604 Parkway

        Phone: (865) 436-3131

      • No Way Jose's

        51% likes this, based on 757 reviews
        Cuisine: Mexican
        Price Range: USD 1 - USD 19

        500 ft
        555 Parkway

        Phone: 8654305673

      River Terrace Resort & Convention Center Reviews

      Guest reviews are submitted by our customers after their stay at River Terrace Resort & Convention Center

      Average guest rating

      out of 10
      Very good
      Based on 40 reviews

      Rating by category:


      Individual guest reviews

      • Older travelers

        The views and the location. Perfect if gong to Aquarium or just shopping.

        The layout of the buildings. Too much uphill walking. No elevators. Fine for younger guests. Terrible for older quests if staying in building #6.

        • Average rating
      • Couple

        Honestly the only thing I did like was the lounge area, and Lyold was great. With the problems we had during our stay the staff was excellent in taking care of them.

        I was very dissapointed in the fact that the lobby was so beautiful then getting to our room was disgusting! We switched rooms 2 times. The first room had ants all over in the bathroom, the second room wasn't cleaned by housekeeping and the toilet had some issues working.

        • Average rating
      • Family with children

        My family & I have stayed there many times & have never had any problems

        • Average rating
      • Couple

        Me and my boyfriend went up to Gatlinburg for a 4 night getaway. This hotel was in a great location and for a great price. We had a very clean room and they had great room service. We had just a few problems like our key for our door wouldn't work but the maintenance took care of it right away. Also our mini refrigerator didn't work but that wasnt a big worry for us. This hotel was definitely worth it and we are definitely looking forward to staying here again :)

        • Average rating
      • Couple

        Fantastic location that was within walking distance of most Gatlinburg attractions. The room was very spacious and the balcony offered a nice view of the mountains and downtown Gatlinburg. The hotel staff was also very friendly and helpful.

        The room, bathroom and A/C unit were reasonably clean, but could have been a little better. The bed also was OK, but not as comfortable as the beds in some other local hotels.

        • Average rating
      • Older travelers

        Breakfast buffet was good for the price.

        There were a lot of steps and inclines leading up to the rooms located in the back. I missed not having coffee available in the lobby and no continental breakfast available.

        • Average rating
      • Group of friends

        I have stayed at River Terrace for years and I always come back because the rooms are always clean and comfortable, the staff is always friendly, and I love where it is at, the views of the mountains are great. During this trip I arrived very late about 5 A.M., I had called and alerted the front desk, the gentleman that was working was very nice and friendly. I always feel at home at River Terrace and will continue to come back and stay there.

        • Average rating
      • Older travelers

        Our room had a garden tub. Really enjoyed the two sinks too with ample counter space.

        Poor lighting. The lamps in the room did not light up the room very well. Needed another lamp on the refrigerator side of the room. There was also no way to turn off the night light on the hair dryer to sleep at night. Needed towel bars. two people, four bath towels and one towel bar.

        • Average rating
      • Family with children

        The room was quite comfortable and very nice for the amount we paid to stay there. It was very well located. Everything we wanted to do was within walking distance. I would recommend this establishment to anyone.

        • Average rating
      • Older travelers


        wasn't worth the money i paid! tried to give the wrong room that i had requested, the showerhead didn't work right, and the mattress was very uncomfortable.

        • Average rating
      • Older travelers

        Location was great..

        Couch was broke down, bathroom sink was about stopped up.. wasps nests on balcony, chairs dirty on balcony, rail loose on balcony,

        • Average rating
      • Older travelers

        We like the location of the hotel and it was clean and the staff were very friendly. Thanks Bob

        It was a nice place but I did have a couple of things I didn't like, one the mattress on the bed was just terrible it had a big sunkin down area that made you fall to the middle and than we was put in the upper level wher it's very steep to walk. We're both in our 60's with knee replacements so the walk up to out room was terrible and wouldn't do it again. Thanks Bob

        • Average rating
      • Older travelers

        Room, especially bathroom needed to be updated. Not especially good value for the money.

        • Average rating
      • Older travelers

        Convenient to shops and clean

        Custer service poor. We felt like we were a nuisance as soon as we arrived. Not helpful when we tried a coke machine at night and it was out of order and had to go to lobby iand outside for one in pajamas and raining.the manager acted like he could care less no apology nothing. Also they are not taking care of the place stains on carpets and water spots on ceilings

        • Average rating
      • Older travelers

        Beautiful scenerationy and loc

        Restaraunt was under staffed but good food

        • Average rating
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