River Terrace Resort & Convention Center - Gatlinburg  3 stars

240 River Road Gatlinburg, Gatlinburg, United States, 37738  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Verified Reviews:

  • Close to the strip - No continental breakfast - Free wifi - Right price
  • Parking was small - Exceptional maid service - Bar was ok - Can recommend
  • Right downtown - Close to everything - Great pool area - No fitness area
  • Rooms were clean - Bed was comfortable - Food is terrific - We will return
  • Fantastic property - Rooms are comfortable - Great views - Friendly staff
 Free Wi-Fi
 Free parking
 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Seasonal outdoor pool

 Sports activities

Fishing

 Food/Drinks

Restaurant

Bar/Lounge

 Meeting facilities

Meeting room

Overview

River Terrace Resort & Convention Center offers fine accommodation in Gatlinburg. Renovated in 2006, the family-friendly hotel has welcomed guests since 1958.

Perfect location in the center of Gatlinburg next to Wild Bear Falls Indoor Waterpark, Gatlinburg Convention Center and Ober Gatlinburg Alpine Slide. Just 1km from the center of Gatlinburg known for Bill Gladwell, Sweet Fanny Adams Theatre and Ripley's Aquarium of the Smokies.

The hotel is surrounded by a mall and an aquarium.

This hotel is ideally located close to Mc Ghee Tyson airport.

Rooms

Guests are offered 205 beautiful hotel rooms equipped with individual climate control, temperature control, a minibar, a mini-refrigerator and a private balcony. All of the rooms have a captivating view over the mountain. Guests can also use an ice machine, a fridge and coffee/tea makers available in each room.

Eat

The cocktail bar serves appetizers and sandwiches.

Services

Guests can take advantage of a photocopier, audiovisual facilities and conference facilities and make use of room service, concierge service and 24-hour reception provided on-site.

Relax

Guests will benefit from an outdoor swimming pool, a patio and barbeque grills. Sport facilities include white water rafting, skiing and hiking and more.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Year renovated   2006.  Number of floors   21.  Number of rooms   205.

City Center Gatlinburg - 1700 ft
Airports Mc Ghee Tyson (TYS) - 27.7 mi, Asheville Regional Airport (AVL) - 58.1 mi
Restaurants Pancake Pantry (cuisine: American) - 500 ft, Donut Friar (cuisine: Donuts) - 500 ft
Parks Christ in the Smokies Museum & Gardens - 1400 ft
Ski areas Ober Gatlinburg Ski Resort & Amusement Park - 2700 ft, Baskins Creek Falls - 1.4 mi
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Facilities

General
  • Free Wi-Fi
  • Free parking
  • Handicap parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • No pets allowed
  • Vending machines
  • Luggage storage
  • Exterior corridors
  • Elevator
  • Rooms/Facilities for disabled
  • Carte blanche
  • Ice machine
Activities
  • Skiing
  • Fishing
Services
  • Room service
  • Self-service laundry
  • Wedding services
  • Wake up service
Dining facilities
  • Paid breakfast
  • Restaurant
  • Bar/Lounge
  • Picnic area/Tables
  • Catering service
Meeting facilities
  • Business center
  • Exhibition space
  • Conference room
  • Meeting/Banquet facilities
  • Audiovisual equipment
  • Fax/Photocopying
Children's facilities
  • Cribs available
Leisure facilities
  • Seasonal outdoor pool
Room view
  • River view
Room facilities
  • Individual air conditioning
  • Individual heating
  • Mini-Bar
  • Tea and coffee facilities
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Balcony
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room sprinklers
Bathroom
  • Private bathroom
  • Bath/Shower
  • Hair dryer
  • Hair dryer on request
Kitchen facilities
  • Mini-fridge
  • Microwave
Media
  • Cable/Satellite television
  • In-room computer
  • Direct dial telephone
  • Free local telephone calls
  • CD player
  • Radio
  • AM/FM alarm clock

Policies

Check-In

from  4 pm

Check-Out

until  10 am

Children and extra beds
  • Maximum capacity of cribs in a room is 1. 

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Double Room
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River Terrace Resort & Convention Center Double Room
River Terrace Resort & Convention Center Double Room
River Terrace Resort & Convention Center Double Room
River Terrace Resort & Convention Center Double Room
Bed type: King Size bed or 2 Single beds or Queen Size bed
Size: 250 sq. feet
View: River view

Double Room King Double

Room facilities
    Standard Triple Room
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    Bed type: Queen Size bed
    Standard Quadruple Room
    Check Prices
    Bed type: Quad
    Mini Double Room
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    River Terrace Resort & Convention Center Mini  Double Room
    River Terrace Resort & Convention Center Mini  Double Room
    River Terrace Resort & Convention Center Mini  Double Room
    River Terrace Resort & Convention Center Mini  Double Room
    Bed type: King Size bed or 2 Queen Size beds
    Room facilities

      River Terrace Resort & Convention Center LocationWhat's nearby

      Legend
      Legend
      • Current hotel
      • Hotels nearby
      • Airports
      • Underground stations
      • Train stations
      • Parks
      • Tourist attractions
      • Museums
      • Convention centers
      • Stadiums
      • Food and meals
      • General

      Hover above the icons to see hotel photo and details.

      Click the hotel to go to the main hotel page.

      What's nearby

      Tourist attractions
      Popular areas
      • City Center
        1400 ft
      Convention centers
      Amusement
      • Camp Thunder Fun Ctr
        1000 ft
      • Gatlinburg Theme Park
        1400 ft
      • Mysterious Mansion-Gatlinburg
        1700 ft
      • Space Needle
        1700 ft
      • 4000 ft
      • Ober Gatlinburg Alpine Slide
        5000 ft
      • Earthquake the Ride
        1.2 mi
      • Fort Fun
        1.2 mi
      • Fannie Farkle's Amusement
        1.2 mi
      • Dinosaur Golf
        1.2 mi
      • Terror Ghost Shows
        1.2 mi
      • Motion Ride Movie Theater
        1.2 mi
      • Motion Master Theater
        1.2 mi
      • 2.9 mi
      Museums
      • Guinness World Records Museum
        1000 ft
      • Star Cars Museum
        5000 ft
      • Ripley's Believe IT OR Not
        1.1 mi
      • Sevier County Heritage Museum
        2.5 mi
      Parks
      Arboretum, Green spaces, Zoos
      Theaters
      Transport
      • Gatlinburg Trolley
        700 ft

      Local Attractions

      • Wild Bear Falls Indoor Waterpark
        1.3 mi
        915 Westgate Resort Road, Gatlinburg
      • Baskins Creek Falls
        1.4 mi
        Roaring Fork Road, Gatlinburg
      • Chapel In The Glen
        3.2 mi
        412 Glades Road, Gatlinburg
      • Love Life Live Life
        3.5 mi
        600 Glades Road, #6, Gatlinburg
      • Great Smoky Arts and Crafts Community
        3.9 mi
        Gatlinburg, TN 37738

      Near the hotel

      • Ripley's Aquarium of the Smokies
        600 ft
        88 River Road, Gatlinburg
      • Earthquake - The Ride
        500 ft
        653 Parkway, Gatlinburg
      • Guinness World Records Museum
        500 ft
        631 Parkway, Gatlinburg
      • Ripley's Mirror Maze
        500 ft
        623 Parkway, Gatlinburg
      • World of Illusions
        700 ft
        On the Parkway, Gatlinburg
      • Mysterious Mansion
        900 ft
        424 River Rd., Gatlinburg
      • Cooter's Place
        1100 ft
        542 Parkway, Gatlinburg

      Restaurants Nearby

      • Pancake Pantry

        65% likes this, based on 1207 reviews
        Cuisine: American
        Price Range: USD 2 - USD 12

        500 ft
        628 Parkway

        Phone: 865-436-4724

      • Donut Friar

        73% likes this, based on 592 reviews
        Cuisine: Donuts
        Price Range: USD 2 - USD 7

        500 ft
        634 Parkway Suite 15

        Phone: 865-436-7306

      • The Gatlinburger Grill

        Cuisine: American, Dessert, Hamburgers

        400 ft
        240 River Road

        Phone: (865) 436-5161

      • Mountain Edge Grill

        70% likes this, based on 113 reviews
        Cuisine: American
        Price Range: USD 6 - USD 16

        400 ft
        620 Parkway Suite B4

        Phone: 865-436-0013

      • Kilwin's

        71% likes this, based on 305 reviews
        Cuisine: Ice Cream

        500 ft
        645 Parkway

        Phone: 865 436-3720

      River Terrace Resort & Convention Center Reviews

      Guest reviews are submitted by our customers after their stay at River Terrace Resort & Convention Center

      Individual guest reviews

      • Older travelers

        The views and the location. Perfect if gong to Aquarium or just shopping.

        The layout of the buildings. Too much uphill walking. No elevators. Fine for younger guests. Terrible for older quests if staying in building #6.

        • Average rating
          8.8
      • Couple

        Honestly the only thing I did like was the lounge area, and Lyold was great. With the problems we had during our stay the staff was excellent in taking care of them.

        I was very dissapointed in the fact that the lobby was so beautiful then getting to our room was disgusting! We switched rooms 2 times. The first room had ants all over in the bathroom, the second room wasn't cleaned by housekeeping and the toilet had some issues working.

        • Average rating
          5.4
      • Family with children

        My family & I have stayed there many times & have never had any problems

        • Average rating
          7.8
      • Couple

        Me and my boyfriend went up to Gatlinburg for a 4 night getaway. This hotel was in a great location and for a great price. We had a very clean room and they had great room service. We had just a few problems like our key for our door wouldn't work but the maintenance took care of it right away. Also our mini refrigerator didn't work but that wasnt a big worry for us. This hotel was definitely worth it and we are definitely looking forward to staying here again :)

        • Average rating
          9.6
      • Couple

        Fantastic location that was within walking distance of most Gatlinburg attractions. The room was very spacious and the balcony offered a nice view of the mountains and downtown Gatlinburg. The hotel staff was also very friendly and helpful.

        The room, bathroom and A/C unit were reasonably clean, but could have been a little better. The bed also was OK, but not as comfortable as the beds in some other local hotels.

        • Average rating
          9.2
      • Older travelers

        Breakfast buffet was good for the price.

        There were a lot of steps and inclines leading up to the rooms located in the back. I missed not having coffee available in the lobby and no continental breakfast available.

        • Average rating
          9.0
      • Group of friends

        I have stayed at River Terrace for years and I always come back because the rooms are always clean and comfortable, the staff is always friendly, and I love where it is at, the views of the mountains are great. During this trip I arrived very late about 5 A.M., I had called and alerted the front desk, the gentleman that was working was very nice and friendly. I always feel at home at River Terrace and will continue to come back and stay there.

        • Average rating
          10.0
      • Older travelers

        Our room had a garden tub. Really enjoyed the two sinks too with ample counter space.

        Poor lighting. The lamps in the room did not light up the room very well. Needed another lamp on the refrigerator side of the room. There was also no way to turn off the night light on the hair dryer to sleep at night. Needed towel bars. two people, four bath towels and one towel bar.

        • Average rating
          8.8
      • Family with children

        The room was quite comfortable and very nice for the amount we paid to stay there. It was very well located. Everything we wanted to do was within walking distance. I would recommend this establishment to anyone.

        • Average rating
          9.2
      • Older travelers

        location

        wasn't worth the money i paid! tried to give the wrong room that i had requested, the showerhead didn't work right, and the mattress was very uncomfortable.

        • Average rating
          5.0
      • Older travelers

        Location was great..

        Couch was broke down, bathroom sink was about stopped up.. wasps nests on balcony, chairs dirty on balcony, rail loose on balcony,

        • Average rating
          5.8
      • Older travelers

        We like the location of the hotel and it was clean and the staff were very friendly. Thanks Bob

        It was a nice place but I did have a couple of things I didn't like, one the mattress on the bed was just terrible it had a big sunkin down area that made you fall to the middle and than we was put in the upper level wher it's very steep to walk. We're both in our 60's with knee replacements so the walk up to out room was terrible and wouldn't do it again. Thanks Bob

        • Average rating
          7.0
      • Older travelers

        Room, especially bathroom needed to be updated. Not especially good value for the money.

        • Average rating
          6.2
      • Older travelers

        Convenient to shops and clean

        Custer service poor. We felt like we were a nuisance as soon as we arrived. Not helpful when we tried a coke machine at night and it was out of order and had to go to lobby iand outside for one in pajamas and raining.the manager acted like he could care less no apology nothing. Also they are not taking care of the place stains on carpets and water spots on ceilings

        • Average rating
          5.8
      • Older travelers

        Beautiful scenerationy and loc

        Restaraunt was under staffed but good food

        • Average rating
          8.2
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