Westgate River Terrace Resort Gatlinburg  2 stars

240 River Road Gatlinburg, Gatlinburg, United States, 37738  show mapSave
From  US$ 94
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  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Verified Reviews:

  • Close to the strip - No continental breakfast - Free wifi - Right price
  • Parking was small - Exceptional maid service - Bar was ok - Can recommend
  • Right downtown - Close to everything - Great pool area - No fitness area
  • Rooms were clean - Bed was comfortable - Food is terrific - We will return
  • Fantastic property - Rooms are comfortable - Great views - Friendly staff

Overview

Located in a natural area of Gatlinburg, River Terrace Resort & Convention Center is a 2-star comfortable property that offers a seasonal outdoor pool, barbeque grills and live entertainment. Founded in 1958, the hotel underwent a complete renovation in 2006.

Rooms

The hotel rooms are air-conditioned, all of them come with cable TV, a private balcony and a microwave. Most rooms offer captivating views, overlooking the Little Pigeon River, Great Smoky Mountains. They provide bathrooms with a hairdryer, a shower and a bathtub.

Eat

The sports bar serves sandwiches, hamburgers.

Relax

Sport facilities include white water rafting, hiking and golf and more.

Internet

No internet access available

Guest Parking

Free Public hotel parking is possible on site.

Year renovated   2006.  Number of floors   21.  Number of rooms   205.

Location

hotel Westgate River Terrace Resort Gatlinburg Gatlinburg location

Situated in the center of Gatlinburg with quick access to Santa's Claus-et, Baskins Creek Falls and Chapel of Love. Just 1km from the center of Gatlinburg known for Ripley's Mirror Maze, Gatlinburg Trolley and Historic Ogle Log Cabin.

The vicinity of mountains, a national park as well as quick access to a mall, an aquarium set the hotel apart.

Getting around.

The property is ideally located next to the Mc Ghee Tyson airport.

Distance to:

Facilities

General
  • Free parking
  • Elevator
  • Vending Machines
  • Smoke Detectors
  • 24-Hour Front Desk
  • Bus parking
Dining facilities
  • Restaurant
  • Bar
  • Bar/Lounge
  • Picnic Area/Tables
Business facilities
  • Fax/photocopying
Meeting facilities
  • Audiovisual equipment
  • Conference facilities
  • Meeting/banquet facilities
  • Overhead projector
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
  • Wheel chair access
Leisure and relaxation facilities
  • Swimming pool
  • Outdoor pool
  • Fishing
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Cable TV
  • Tea and Coffee Facilities
  • Ironing facilities
  • TV
  • Temperature control
  • Radio
  • Telephone
  • AM/FM alarm clock
  • Hair dryer
  • In-room computer
  • In-room safe
  • Bathtub
  • In-room sprinklers
  • Balcony
  • Ice machine
  • Microwave

Policies

Check-In

from  4 pm

Check-Out

until  10 am

Pets

Pets are allowed on request

Pets are allowed on request

Children and extra beds
  • All children under the age of 18 may stay free of charge when using existing bedding. 
  • One child under the age of 1 may stay for free. 
  • One child under the age of 2 may stay for free. 
  • Maximum capacity of baby cots in a room is 1. 

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Rooms and availability

Leisure Twin Room

Two Single Beds

River Terrace Resort & Convention Center Leisure Twin Room
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River Terrace Resort & Convention Center Leisure Twin Room
Family Double Room

Queen Size Bed

River Terrace Resort & Convention Center Family Double Room
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River Terrace Resort & Convention Center Family Double Room
Standard Double Room

One Single Bed or Queen Size Bed or Double Bed

River Terrace Resort & Convention Center Standard Double Room
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River Terrace Resort & Convention Center Standard Double Room
    Standard Triple Room

    Queen Size Bed or Triple

    River Terrace Resort & Convention Center Standard Triple Room
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    River Terrace Resort & Convention Center Standard Triple Room
    Standard Quadruple Room

    Quad

    River Terrace Resort & Convention Center Standard Quadruple Room
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    River Terrace Resort & Convention Center Standard Quadruple Room
    Double Room

    River view

    Two Queen Size Beds or King Size Bed or Queen Size Bed

    River Terrace Resort & Convention Center Double Room
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    River Terrace Resort & Convention Center Double Room
      Mini Room

      Two Queen Size Beds

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        Standard Twin Room

        Two Single Beds

        River Terrace Resort & Convention Center Standard Twin Room
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        River Terrace Resort & Convention Center Standard Twin Room
        Guest Room

        River view

        Queen Size Bed or King Size Bed

        River Terrace Resort & Convention Center Guest Room
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        River Terrace Resort & Convention Center Guest Room
        Standard Guest Room

        Queen Size Bed

        River Terrace Resort & Convention Center Standard Guest Room
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        River Terrace Resort & Convention Center Standard Guest Room

          River Terrace Resort & Convention Center LocationWhat's nearby

          Legend
          Legend
          • Current hotel
          • Hotels nearby
          • Airports
          • Underground Railway Stations
          • Train Stations
          • Parks
          • Attractions for Tourists
          • Museums
          • Convention Centers
          • Stadiums
          • Food and meals
          • General

          Hover above the icons to see hotel photo and details.

          Click the hotel to go to the main hotel page.

          What's nearby

          Attractions for Tourists
          • Ober Gatlinburg
            1.1km
          Popular areas
          • City Center
            300 m
          Convention Centers
          Amusement
          • Camp Thunder Fun Ctr
            200 m
          • 300 m
          • Space Needle
            500 m
          • Mysterious Mansion-Gatlinburg
            600 m
          • Hillbilly Golf
            1.2km
          • 1.6km
          • Terror Ghost Shows
            1.8km
          • Fannie Farkle's Amusement
            1.8km
          • Fort Fun
            1.8km
          • Motion Ride Movie Theater
            1.8km
          • Earthquake the Ride
            1.8km
          • Motion Master Theater
            1.8km
          • Dinosaur Golf
            2.0km
          • Smoky Mountain Stables
            4.6km
          Museums
          • Guinness World Records Museum
            200 m
          • Star Cars Museum
            1.6km
          • Ripley's Believe IT OR Not
            1.8km
          • Sevier County Heritage Museum
            4.0km
          Parks
          • Parks and Grounds Maintenance
            1.3km
          • Wild Bear Falls Indoor Waterpark
            2.1km
          • Great Smoky Mountains National Park
            3.5km
          • Great Smoky Mtns Natl Park
            3.8km
          • Mills Park
            4.4km
          • North Gatlinburg Park
            4.6km
          Arboretum, green spaces, zoos
          • Ripley's Aquarium
            100 m
          Theaters
          • Sweet Fanny Adams Theater
            300 m
          Transport points
          • Gatlinburg Trolley
            100 m

          Local Attractions

          • Chapel of Love
            1.6km
            706 East Parkway, Gatlinburg
          • Baskins Creek Falls
            2.1km
            Roaring Fork Road, Gatlinburg
          • Wild Bear Falls Indoor Waterpark
            2.1km
            915 Westgate Resort Road, Gatlinburg
          • Chapel In The Glen
            5.0km
            412 Glades Road, Gatlinburg
          • Sugarland Riding Stables
            5.4km
            1409 Parkway, Gatlinburg

          Near the hotel

          • Ripley's Aquarium of the Smokies
            120 m
            88 River Road, Gatlinburg
          • Ripley's Mirror Maze
            50 m
            623 Parkway, Gatlinburg
          • Guinness World Records Museum
            60 m
            631 Parkway, Gatlinburg
          • Historic Ogle Log Cabin
            60 m
            Corner of Parkway & Cherokee Orchard Road, Gatlinburg
          • Earthquake - The Ride
            120 m
            653 Parkway, Gatlinburg
          • Gatlinburg Trolley
            150 m
            88 River Rd, Gatlinburg
          • Fannie Farkle's Family Fun Parlor
            190 m
            656 Parkway, Gatlinburg

          Restaurants Nearby

          • Pancake Pantry

            65% likes this, based on 1207 reviews
            Food: American
            Price Range: USD 2 - USD 12

            90 m
            628 Parkway

            Phone: 865-436-4724

          • Rocky Top Cinnamon Roll, Co.

            73% likes this, based on 72 reviews
            Food: Bakery

            10 m
            651 Parkway, suite 109

            Phone: 18654301073

          • Donut Friar

            73% likes this, based on 612 reviews
            Food: Donuts
            Price Range: USD 2 - USD 7

            80 m
            634 Parkway Suite 15

            Phone: 865-436-7306

          • Baskin Robbins Ice Cream & Yogurt

            60% likes this, based on 46 reviews

            50 m
            604 Parkway

            Phone: (865) 436-3131

          • Wendys Old Fashioned Hamburgers

            60 m
            611 Parkway Suite B-6

            Phone: (865) 436-9181

          River Terrace Resort & Convention Center Reviews

          Guest reviews are submitted by our customers after their stay at River Terrace Resort & Convention Center

          Average guest rating

          3.2
          out of 5
          Good
          Based on 40 reviews

          Rating by category:

          Dining
          2.0
          Rooms
          2.8
          Location
          4.3
          Service
          2.7
          Value
          3.0

          Individual guest reviews

          • Our room had a great view, on the way home , we stayed at the Ripley aquarium hotel and was wonderful, the staff were friendly and helpful.

            Bed were not that comfortable.

            My rating for the hotel:

            • Average rating
              3.3
            • Location
              5
            • Rooms
              4
            • Service
              3
            • Value
              1
          • Our room overlooked some of the city the front desk workers were very friendly and this hotel was in a great location and for a great price. The bed was comfortable.

            Unhelpful staff and also the bathroom was not very clean we first arrived.

            My rating for the hotel:

            • Average rating
              3.4
            • Location
              4
            • Rooms
              4
            • Service
              1
            • Value
              5
          • The river view is great, loved the location of the hotel is right in the middle of town and the staff is friendly too. The rooms are very clean and are your basic rooms.

            Rude front desk, hot tub and no extra pillows available.

            My rating for the hotel:

            • Average rating
              3.6
            • Location
              4
            • Rooms
              4
            • Service
              1
            • Value
              5
          • The location was perfect and our TV broke during our stay and the staff were very quick to get us a new one. The rooms were clean, breakfast buffet was good for the price.

            This hotel is old and dirty, first, the internet access is limited.

            My rating for the hotel:

            • Average rating
              3.5
            • Rooms
              3
            • Value
              3
            • Dining
              5
          • Great price and location, a wonderful balcony over the river, the exterior of the Resort is a nice looking place &. Lobby is gorgeous, staff is always friendly and rooms are big for a family you are not on top of one another you are in the room.

            Worst hotel ever and rude service. The water just felt dirty and not enough pillows mattress was not very comfortable.

            My rating for the hotel:

            • Average rating
              3.5
            • Rooms
              4
            • Service
              3
            • Value
              3
          • Location and price was great, overall, the place was clean and comfortable, especially for $70. The staff were very friendly and fireplace was very nice in room. Fridge and was comfortable.

            The hotel is old and bathroom fan sounded like a loud garbage disposal.

            My rating for the hotel:

            • Average rating
              3.8
            • Location
              5
            • Rooms
              3
            • Service
              5
            • Value
              3
          • The location was excellent, the hotel staff were also very friendly and helpful, price was very good. The room was quite comfortable and restaurant was very nice.

            T worth the money i paid, i missed not having coffee available in the lobby and custer service poor. Chairs dirty on balcony and im mean Terrace.

            My rating for the hotel:

            • Average rating
              3.4
            • Location
              4
            • Rooms
              3
            • Service
              3
            • Value
              4
          • Convenient to shops and restaurants, the beautiful Smokey Mountains. Very clean place to stay, price were great and exterior light and noise was part of the room. The staff were friendly, beds were comfortable and the breakfast buffet was wonderful and was cheap.

            The hotel was dirty, the bathroom was really dated and small, pillows were thin. The food was not very good and overcooked, one of the pools was closed, unfortunately was the one closest to us.

            My rating for the hotel:

            • Average rating
              4.1
            • Location
              5
            • Rooms
              4
            • Service
              5
            • Value
              3
            • Dining
              5
          • Convenient to shops and clean, we travelled from Scotland to the Great Smokey Mountains, short walking distance to the trolly hub. A pretty good hotel, free WiFi in building 7 seating within the building and the cookies in the lobby are worth the price of the room. The staff is always friendly.

            This place is in bad need of renovation and river Terrace is not as nice at appears on the brochure. Especially bathroom needed to be updated.

            My rating for the hotel:

            • Average rating
              3.9
            • Location
              4
            • Rooms
              3
            • Service
              5
            • Value
              3
          • The location was excellent and the hotel was fairly quiet and comfortable. The price was great and lobby was nice. The staff were very friendly and room was clean.

            Not especially good value for the money and i liked River Terrace Resort wasnt that expensive. The front desk clerk said no, you'll have to pay for tonight, the heat had a nasty smell turned on and the sofa wasn't even big enough for 2 ppl to sit on.

            My rating for the hotel:

            • Average rating
              3.3
            • Location
              4
            • Rooms
              3
            • Service
              2
            • Value
              4
          • The location was great, river Terrace was very nice and the room was very large compared to other newer hotels. Prices were very reasonable also, the staff were friendly and helpful, the beds were ok, not the best, not the worst. The restaurant had a really good breakfast buffet, the heated pool was not all that heated.

            No reliable dining on site, literally bus after bus of loud teens kept pulling in and the atrium building was filthy. The front desk did not have my reservation and bathroom sink was about stopped up. Pillows were not the most comfortable.

            My rating for the hotel:

            • Average rating
              3.1
            • Location
              3
            • Rooms
              3
            • Service
              3
            • Value
              3
          • Convenient to attractions, wonderful Hotel w/a Perfect Location and the rooms were attractive and clean.

            My rating for the hotel:

            • Average rating
              4.5
            • Rooms
              4
            • Value
              5
          • Great location and this hotel is just that.

            Room slightly dated.

            My rating for the hotel:

            • Average rating
              4.2
            • Rooms
              3
            • Value
              5
          • Our room was wonderful and the view was excellent, the location of the hotel was perfect. The shower worked great.

            My rating for the hotel:

            • Average rating
              3.8
            • Rooms
              4
            • Value
              4
          • The views an the complete quite and hotel is in a great location.

            The ice machine was not very convenient to the room.

            My rating for the hotel:

            • Average rating
              4.5
            • Location
              4
            • Rooms
              5
            • Value
              4
          Show more reviews

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